Terms & Conditions - PETRONAS Twin Towers

<!doctype html> <html lang="en-US" class="no-js"> <head> <meta charset="UTF-8"> <title>Terms & Conditions - PETRONAS Twin Towers</title> <link href="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/favicon.png" rel="shortcut icon" type="image/png"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1"> <meta name="author" content="Petronas Twin Towers" /> <meta name="description" content=""> <meta name="keywords" content="" /> <meta name="Resource-type" content="Document" /> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="format-detection" content="telephone=no"> <meta property="og:site_name" content=""/> <meta property="og:type" content="website"/> <meta property="og:title" content="PETRONAS Twin Towers"/> <meta property="og:description" content="PETRONAS Twin Towers Visit Experience"/> <meta property="og:image" content="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/fbshare.jpg"/> <meta property="og:url" content="https://www.petronastwintowers.com.my"/> <link rel="stylesheet" type="text/css" href="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/css/app.min.css?v=3" />  <link rel="stylesheet" href="https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.7.0/css/font-awesome.css"> </head> <body class="page-template page-template-templates page-template-template-general page-template-templatestemplate-general-php page page-id-250 dark_mode terms-conditions" >  <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.src = "https://connect.facebook.net/en_US/sdk.js#xfbml=1&version=v3.0"; fjs.parentNode.insertBefore(js, fjs); }(document, 'script', 'facebook-jssdk'));</script> <div class="awards-popup-wrapper" id="popup-awards" style="display: none;"> <div class="popup-content"> <div class="split-col-container"> <div class="row"> <div class="col banner-section"> <div class="visual"> <img src="https://www.petronastwintowers.com.my/wp-content/uploads/2024/02/card_3.png" alt=""> </div> </div> <div class="col content-section"> <div class="content-wrapper"> <a href="javascript:void(0);" class="close-btn"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/close-btn.svg" alt=""> </a> <div class="award-content"> <div class="headline"> <p>AWARDS GARNERED</p> <h2>Tripadvisor Traveller鈥檚 Choice 2024</h2> </div> <div class="description"> <p>Step into the heart of Kuala Lumpur and be mesmerized by the iconic Petronas Twin Towers, proudly crowned with the Tripadvisor Traveller鈥檚 Choice 2024 award. These twin marvels of modern architecture soar 452 meters into the sky, offering breathtaking views and an unforgettable experience. Whether you鈥檙e marveling at the cityscape from the Skybridge or exploring the vibrant Suria KLCC mall at their base, the Petronas Twin Towers promise a blend of culture, luxury, and innovation that captivates every visitor.</p> <p>As you ascend to the observation deck on the 86th floor, the panoramic vistas of Kuala Lumpur unfold before your eyes, painting a picture of a city that never sleeps. The towers, a symbol of Malaysia鈥檚 rapid development and ambition, stand as a testament to human ingenuity and architectural brilliance. Each visit is a journey through time, showcasing the harmonious blend of traditional Malaysian motifs with cutting-edge design.</p> <p>Recognized by travelers worldwide, the Petronas Twin Towers are more than just a sight to behold鈥攖hey are an experience to be lived. From the intricate details of their design to the bustling life that surrounds them, every moment spent here is a memory in the making. Celebrate the spirit of exploration and the joy of discovery at one of the world鈥檚 most celebrated landmarks, where every visit is a story waiting to be told.</p> <h2 class="title">See what others are saying</h2> </div> <div class="others-awards"> <h2 class="title">Other awards and recognitions</h2> <ul class="awards row"> <li> <img src="https://www.petronastwintowers.com.my/wp-content/uploads/2024/02/awards1.png"> </li> </ul> </div> <div class="back-to-home"> <a href="https://www.petronastwintowers.com.my"> <p>Back to Homepage</p> </a> </div> </div> </div> </div> </div> </div> <section class="footer"> <div class="primary"> <div class="content-wrapper"> <div class="row"> <div class="logo"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/logo.png" alt="Petronas Twin KLCC"> <p>Copyright © 2024 Petrosains. All Rights Reserved.</p> </div> <div class="sitemap row"> <div class="col"> <ul> <li><a href="https://www.petronastwintowers.com.my/the-towers/the-stories">The Towers</a></li> <li><a href="https://www.petronastwintowers.com.my/plan-your-visit/getting-here">Plan Your Visit</a></li> <li><a href="https://shop.petronastwintowers.com/">Shop Here</a></li> <li><a href="https://www.petronastwintowers.com.my/events-promos">Events + Promos</a></li> <li><a href="https://eticket.petronastwintowers.com.my/" target="_blank">Buy Ticket</a></li> </ul> </div> <div class="col"> <ul> <li><a href="#popup-awards" class="popup_cta">Awards & Reviews</a></li> <li><a href="https://www.petronastwintowers.com.my/terms-conditions">Terms & Conditions</a></li> <li><a href="https://www.petronastwintowers.com.my/privacy-policy">Privacy Policy</a></li> </ul> </div> <div class="col"> <ul> <li> Connect With Us <ul class="social-media row"> <li> <a href="https://www.facebook.com/petronastwintowersofficial" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/fb.png" alt="Petronas Twin KLCC"> </a> </li> <li> <a href="https://www.instagram.com/petronastwintowers/" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/ig.png" alt="Petronas Twin KLCC"> </a> </li><li> <a href="https://www.youtube.com/channel/UCEAg-rTE-zTTjfjRm0fzmBQ" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/youtube-icon.png" alt="Petronas Twin KLCC"> </a> </li> <li> <a href="https://www.tripadvisor.com.my/Attraction_Review-g298570-d317521-Reviews-Petronas_Twin_Towers-Kuala_Lumpur_Wilayah_Persekutuan.html" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/trip-advisor.png" alt="Petronas Twin KLCC"> </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </div> </section> <div class="back mob-hide"> <a href="#" class="primary-btn scroll-to">BACK TO TOP</a> </div> </div> </div>  <header> <div class="content-wrapper"> <div class="row"> <a href="https://www.petronastwintowers.com.my" id="logo"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/logo.png" alt=""> </a> <div class="burger"> <span></span> <span></span> <span></span> </div>  <nav class="nav" role="navigation"> <ul><li id="menu-item-16" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-home menu-item-16"><a href="https://www.petronastwintowers.com.my/">Home</a></li> <li id="menu-item-19" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-19"><a href="https://www.petronastwintowers.com.my/plan-your-visit/">PLAN YOUR VISIT</a> <ul class="sub-menu"> <li id="menu-item-25" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-25"><a href="https://www.petronastwintowers.com.my/plan-your-visit/getting-here/">Getting here</a></li> <li id="menu-item-26" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-26"><a href="https://www.petronastwintowers.com.my/plan-your-visit/facilities-accessibility/">FACILITIES + ACCESSIBILITY</a></li> <li id="menu-item-20" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-20"><a href="https://www.petronastwintowers.com.my/plan-your-visit/admission-ticketing/">ADMISSION + TICKETING</a></li> </ul> </li> <li id="menu-item-36" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-36"><a href="https://www.petronastwintowers.com.my/the-towers/">The Towers</a> <ul class="sub-menu"> <li id="menu-item-155" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-155"><a href="https://www.petronastwintowers.com.my/the-towers/the-stories/">The Stories</a></li> <li id="menu-item-38" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-38"><a href="https://www.petronastwintowers.com.my/the-towers/design-structure/">DESIGN + STRUCTURE</a></li> <li id="menu-item-37" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-37"><a href="https://www.petronastwintowers.com.my/the-towers/the-experience/">THE EXPERIENCE</a></li> <li id="menu-item-110" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-110"><a target="_blank" href="https://skywalk360.petronastwintowers.com/">360掳 TOWER VIEW</a></li> </ul> </li> <li id="menu-item-43" class="menu-item menu-item-type-custom menu-item-object-custom menu-item-43"><a target="_blank" href="https://shop.petronastwintowers.com/">E-SHOP</a></li> <li id="menu-item-42" class="menu-item menu-item-type-post_type menu-item-object-page menu-item-42"><a href="https://www.petronastwintowers.com.my/events-promos/">EVENTS + PROMOS</a></li> </ul> </nav>  <div class="right-nav"> <ul class="row"> <li> <a href="https://eticket.petronastwintowers.com.my/" target="_blank" class="primary-btn">BUY TICKETS</a> </li> <li> <a href="#" id="show-search" class="mob-hide"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/search-focus.svg"> </a> </li> <li> <div class="social-media-section"> <div class="share-btn"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/share.svg"> </div> <div class="dropdown-share" style="display: none;"> <ul> <li> <a target="_blank" href="https://www.facebook.com/sharer/sharer.php?u=https://www.petronastwintowers.com.my/" class="share-tag"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/fb-icon.png"> </a> </li>  <li> <a target="_blank" href="http://twitter.com/share?url=https://www.petronastwintowers.com.my" class="share-tag"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/twitter.png"> </a> </li> </ul> </div> </div> </li> </ul> </div> </div> </div> <div class="searchbar" id="search-form-div" style="display:none;"> <div class="content-wrapper"> <div class="search">  <form class="search-form" method="get" action="https://www.petronastwintowers.com.my" role="search"> <input class="search-input search-text" type="search" name="s" placeholder="SEARCH"> <hr> <a class="close-btn" id="close-search" href="#"><img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/close-btn.svg"></a> </form>  </div> </div> </div> </header>  <div class="back-to-top"> <a href="#" class="primary-btn">BACK TO TOP</a> </div> <main class="general"> <div class="page-description"> <div class="content-wrapper"> <h2 class="mb-5">WELCOME TO OUR WEBSITE</h2> <p> </p> <p>If you continue to browse and use this website, you are automatically agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern PETRONAS Twin Towers Visit Operations’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. The use of this website is subject to the following terms of use:</p> <p> </p> <ul type="a"> <li>The content of the pages of this website is for your general information and use only. It is subject to change without notice.</li> <li>Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.</li> <li>Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.</li> <li>This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.</li> <li>All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.</li> <li>Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.</li> <li>From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).</li> <li>Your use of this website and any dispute arising out of such use of the website is subject to the local, regional and international laws.</li> </ul> <p> </p> <p>The information contained in this website is for general information purposes only. The information is provided by PETRONAS Twin Towers Visit Operations and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.</p> <p> </p> <p>In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website, you are able to link to other websites which may not be under the control of PETRONAS Twin Towers Visit Operations. We have no control over the nature, content and availability of such sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.</p> <p> </p> <p>Every effort is made to keep the website up and running smoothly. However, PETRONAS Twin Towers Visit Operations takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:</p> <p> </p> <ul type="a"> <li>You may print or download to a local hard disk or any local storage device extracts for your personal and non-commercial use only</li> <li>You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.</li> </ul> <p> </p> <p>You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.</p> <p> </p> <p>This website and its content is copyright of PETRONAS Twin Towers Visit Operations. All rights reserved</p> </div> </div> </main> <footer> <section class="primary"> <div class="content-wrapper"> <div class="row"> <div class="logo"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/logo.png" alt="Petronas Twin KLCC"> <p>Copyright © 2024 Petrosains. All Rights Reserved.</p> </div> <div class="sitemap row"> <div class="col"> <ul> <li><a href="https://www.petronastwintowers.com.my/the-towers/the-stories">The Towers</a></li> <li><a href="https://www.petronastwintowers.com.my/plan-your-visit/getting-here">Plan Your Visit</a></li> <li><a href="https://shop.petronastwintowers.com/" target="_blank">Shop Here</a></li> <li><a href="https://www.petronastwintowers.com.my/events-promos">Events + Promos</a></li> <li><a href="https://eticket.petronastwintowers.com.my/">Buy Ticket</a></li> </ul> </div> <div class="col"> <ul> <li><a href="#popup-awards" class="popup_cta">Awards & Reviews</a></li> <li><a href="https://www.petronastwintowers.com.my/terms-conditions">Terms & Conditions</a></li> <li><a href="https://www.petronastwintowers.com.my/privacy-policy">Privacy Policy</a></li> </ul> </div> <div class="col"> <ul> <li> Connect With Us <ul class="social-media row"> <li> <a href="https://www.facebook.com/petronastwintowersofficial" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/fb.png" alt="Petronas Twin KLCC"> </a> </li> <li> <a href="https://www.instagram.com/petronastwintowers/" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/ig.png" alt="Petronas Twin KLCC"> </a> </li> <li> <a href="https://www.youtube.com/channel/UCEAg-rTE-zTTjfjRm0fzmBQ" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/youtube-icon.png" alt="Petronas Twin KLCC"> </a> </li> <li> <a href="https://www.tripadvisor.com.my/Attraction_Review-g298570-d317521-Reviews-Petronas_Twin_Towers-Kuala_Lumpur_Wilayah_Persekutuan.html" target="_blank"> <img src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/img/trip-advisor.png" alt="Petronas Twin KLCC"> </a> </li> </ul> </li> </ul> </div> </div> </div> </div> </section> </footer> <script src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/js/vendor.min.js"></script> <script src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/js/gsap.min.js"></script> <script src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/js/ScrollTrigger.min.js"></script> <script src="https://www.petronastwintowers.com.my/wp-content/themes/petronas/assets/js/app.min.js"></script> <div class="wppopups-whole" style="display: none"></div> </body> </html>

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Terms & Conditions - PETRONAS Twin Towers