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class="globalnav-link-text">Mac</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - ipad" class=" globalnav-item globalnav-item-ipad globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 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globalnav-item-iphone globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/iphone/" data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 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class="globalnav-link-text">iPhone</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - watch" class=" globalnav-item globalnav-item-watch globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 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class="globalnav-link-text">Vision</span></span></a></li></ul></div><div data-analytics-element-engagement="globalnav hover - airpods" class=" globalnav-item globalnav-item-airpods globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/airpods/" data-globalnav-item-name="airpods" data-topnav-flyout-trigger-compact="true" data-analytics-title="airpods" data-analytics-element-engagement="hover - airpods" aria-label="AirPods" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-airpods"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 43 44" width="43" xmlns="http://www.w3.org/2000/svg"><path d="m11.7153 19.6836h.961v.937h.094c.187-.615.914-1.048 1.752-1.048.164 0 .375.011.504.029v1.008c-.082-.024-.446-.059-.645-.059-.961 0-1.658.645-1.658 1.535v3.914h-1.008zm28.135-.111c1.324 0 2.244.656 2.379 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href="http://www.apple.com/support/systemstatus" class="gb-anchor">check the Apple System Status page</a> to make sure there are no outages or scheduled maintenances currently affecting Apple Cash.<sup>1</sup></p> <h2 id="requirements" class="gb-header">What you need to send or receive money</h2> <p class="gb-paragraph">To send and receive money using Apple Cash, you must be a resident of the United States and your device must be in the United States. If you're under 18 years old, your family organizer must set up Apple Cash for you as part of Apple Cash Family. Then, you can send and receive money in Messages or Wallet.</p> <p class="gb-paragraph">To make sure that you have everything you need, follow these steps: </p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Check for <a href="https://support.apple.com/kb/HT204204" class="gb-anchor">iOS</a> or <a href="https://support.apple.com/kb/HT204641" class="gb-anchor">watchOS</a> updates.</p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/kb/KM207105" class="gb-anchor">Make sure that your device is eligible</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Make sure that you have a Wi-Fi or cellular connection. </p></li><li class="gb-list_item"><p class="gb-paragraph"><a href="https://support.apple.com/kb/HT204053" class="gb-anchor">Sign in to iCloud and iMessage with the same Apple Account</a> on any device that you want to use to send or receive money:</p><ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">iCloud: Tap Settings &gt; [your name].</p></li><li class="gb-list_item"><p class="gb-paragraph">iMessage: Tap Settings &gt; Messages &gt; Send &amp; Receive.</p></li></ul></li></ol> <h2 class="gb-header">Try to send money</h2> <p class="gb-paragraph">After each step, see if you can send money:</p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Restart your device.</p></li><li class="gb-list_item"><p class="gb-paragraph">See if you, or the recipient, need to <a href="https://support.apple.com/kb/HT207887" class="gb-anchor">verify your identity</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Make sure that the recipient is eligible to receive Apple Cash payments. The recipient must <a href="#requirements" class="gb-anchor" link-type="ANCHOR">meet the requirements</a>, and they need the latest versions of <a href="https://support.apple.com/kb/HT204204" class="gb-anchor">iOS</a> or <a href="https://support.apple.com/kb/HT204641" class="gb-anchor">watchOS</a>. If the recipient doesn't meet the requirements, you'll see a message that they aren't eligible in Messages. </p></li><li class="gb-list_item"><p class="gb-paragraph">If you&rsquo;re asked to choose a lower amount or try again later, you might have encountered a limit. <a href="https://support.apple.com/kb/HT207884" class="gb-anchor">Learn about the limits for sending and receiving money</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you're trying to send money from your debit card in Wallet using Apple Cash, and you see a message that the payment couldn't be completed because it was declined by your bank, contact your bank or card issuer.</p></li></ol> <p class="gb-paragraph">If you sent money to the wrong person, ask them to send the money back. If the other person hasn't accepted the payment, you can <a href="https://support.apple.com/kb/HT207875" class="gb-anchor">cancel the payment</a> until they accept it. If the person doesn't accept the payment within 7 days, the money automatically returns to you.</p> <h3 class="gb-header">If you're under 18 years old and part of Apple Cash Family</h3> <p class="gb-paragraph">The family organizer might have <a href="https://support.apple.com/kb/HT211325" class="gb-anchor">locked your Apple Cash account</a> or placed restrictions on who you can send money to.</p> <h2 class="gb-header">Try to receive money</h2> <p class="gb-paragraph">After each step, see if you can receive money:</p> <ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Restart your device.</p></li><li class="gb-list_item"><p class="gb-paragraph">See if you need to <a href="https://support.apple.com/kb/HT207887" class="gb-anchor">verify your identity</a>.</p></li><li class="gb-list_item"><p class="gb-paragraph">Make sure that you <a href="#requirements" class="gb-anchor" link-type="ANCHOR">meet the requirements</a>. </p></li><li class="gb-list_item"><p class="gb-paragraph">If you see Accept in the message, tap it. If this is the first payment that you&rsquo;ve received or if you turned off the setting to automatically accept payments, then you need to tap to accept the money.</p></li><li class="gb-list_item"><p class="gb-paragraph">Tap Settings &gt; Wallet &amp; Apple Pay, then make sure that you turned on Apple Cash.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you&rsquo;re asked to request a lower amount or try again later, you might have encountered a limit. <a href="https://support.apple.com/kb/HT207884" class="gb-anchor">Learn about the limits for sending and receiving money</a>.</p></li></ol> <h2 class="gb-header">If you need help with an Apple Cash transaction</h2> <p class="gb-paragraph">If you can't send or receive money, you might have to verify your identity to continue using Apple Cash. <a href="https://support.apple.com/kb/HT207887" class="gb-anchor">Learn more about identity verification</a> and what to do <a href="https://support.apple.com/kb/HT207932" class="gb-anchor">if your account is restricted or locked</a>.</p> <p class="gb-paragraph">To get help with a transaction or payment, <a href="https://getsupport.apple.com/?caller&#x3D;kbase&amp;PGF&#x3D;PGF90000" class="gb-anchor">contact us</a>.</p> <div class="note gb-note"><ol class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Apple Cash services are provided by Green Dot Bank, Member FDIC. Apple Payments Services LLC, a subsidiary of Apple Inc., is a service provider of Green Dot Bank for Apple Cash accounts. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Learn more about the <a href="https://applecash.greendot.com/termsconditions/" class="gb-anchor">Terms and Conditions</a> . Only available in the U.S. on eligible devices. To send and receive money with an Apple Cash account, you must be 18 and a U.S. resident. If you&rsquo;re under 18, your family organizer can set up Apple Cash for you as part of their Apple Cash Family account, but you may not be able to access features that require a supported payment card. Security checks may require more time to make funds available. Apple Cash Family accounts can only send or receive up to $2000 within a rolling seven-day period. Tap to Cash transactions can only be used to sendor receive up to $2000 within a rolling seven-day period. Other limits apply, see Terms and Conditions for details. To access and use all Apple Cash features, you must have an eligible device with Wallet that has the latest version of iOS.</p></li></ol><p class="gb-paragraph">Apple Pay is a service provided by Apple Payments Services LLC, a subsidiary of Apple Inc. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Any card used in Apple Pay is offered by the card issuer.</p></div> <div class='mod-date'> <span>Published Date:</span>&nbsp;<time dateTime=September 26, 2024itemprop='datePublished'>September 26, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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