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var yhelpCallback = {}; var yhelpCrumb = "vkqd/pzm9ZX"; var yhelpPostData = ""; var yhelpRequestUrl = ""; var yhelpRequest = ""; var yhelpPropertyDirectory = ""; var yhelpSetMyhelpStateCallback = {}; function yhelp_set_myhelp_state(part, state, dir, block){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpPostData = yhelpPostData + "&state=" + encodeURIComponent(state); yhelpPostData = yhelpPostData + "&part=" + encodeURIComponent(part); yhelpPostData = yhelpPostData + "&dir=" + encodeURIComponent(dir); yhelpPostData = yhelpPostData + "&block=" + encodeURIComponent(block); yhelpRequestUrl = "/js/setmyhelpstate.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpSetMyhelpStateCallback, yhelpPostData); } </script> <script type="text/javascript"> /* Functions to support more services block */ function onLoadMoreServices() { collapseMoreServices(); } function expandMoreServices() { var moreServicesDiv = document.getElementById("morehelpservices"); 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Help Central"></img></a> </div> </div> </div></div> <div id="bd" class="wrapper"> <!-- Begin Top Nav --> <div id="nav" class="nav"> <ul> <li class="tb selected"> <span class="hometbon"> <a href="/web/20110824222550/http://help.yahoo.com/l/">&nbsp;&nbsp;</a> </span> </li> </ul> </div> <!-- id="nav" class="nav" --> <!-- End Top Nav --> <!-- Begin Search Bar --> <div id="hlpsrch"> <form name="question_form" id="question_form" method="GET" action="vsp.html;_ylt=AkCgJu3IqxJRCvPMeYW_zm2W1yZ4"> <div role="application"> <input type="text" size="50" id="query" name="query" value="" autocomplete="off"/> <input type="submit" id="search" class="srchbtn" name="Ask" value="Search Help"/> </div> <input type="hidden" name="lang" value="aa"/> <input type="hidden" name="prop" value="helpcentral"/> <input type="hidden" name=".p" value="yahoo"/> </form> </div><!-- helpsrch --> <!-- End Search Bar --> <!-- Main content area begins --> <div class="yui-t6"> <div id="yui-main"> <!-- Begin left column --> <div class="yui-b"> <!-- Begin header --> <div class="hlphdr hlpcntrl"><h1>Hi there! Get help for popular Yahoo! services.</h1></div> <!-- End header --> <!-- Begin Trough --> <div class="ytroughmdl"> <table> <tr> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Anu1UoCnuWnV3mS.COhwiKKW1yZ4/SIG=11q8l1lnr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/"><img src="https://web.archive.org/web/20110824222550im_/http://l.yimg.com/a/i/us/help/propicn/mail64_2.png" border="0" alt="Mail."/></a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AlzKfilENw8EQFnYoMhXkveW1yZ4/SIG=11srah13p/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mobile/"><img src="https://web.archive.org/web/20110824222550im_/http://l.yimg.com/a/i/us/help/propicn/mob64_1.png" border="0" alt="Mobile."/></a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AgdvoEs7FGoT4UqEvAxCkyKW1yZ4/SIG=11qsqpjrr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/edit/"><img src="https://web.archive.org/web/20110824222550im_/http://l.yimg.com/a/i/us/help/propicn/edit64_1.png" border="0" alt="Account Information."/></a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AmXizzIlIno.QZ7UBrl4OZ6W1yZ4/SIG=11s6s5jtp/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/search/"><img src="https://web.archive.org/web/20110824222550im_/http://l.yimg.com/a/i/us/help/propicn/srch64_1.png" border="0" alt="Search."/></a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=ArWE8jF9SUhYYU.L0TDzIxuW1yZ4/SIG=11rgp251d/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/games/"><img src="https://web.archive.org/web/20110824222550im_/http://l.yimg.com/a/i/us/help/propicn/gam64_3.png" border="0" alt="Games."/></a> </td> </tr> <tr> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Anu1UoCnuWnV3mS.COhwiKKW1yZ4/SIG=11q8l1lnr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/">Mail</a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AlzKfilENw8EQFnYoMhXkveW1yZ4/SIG=11srah13p/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mobile/">Mobile</a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AgdvoEs7FGoT4UqEvAxCkyKW1yZ4/SIG=11qsqpjrr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/edit/">Account Information</a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AmXizzIlIno.QZ7UBrl4OZ6W1yZ4/SIG=11s6s5jtp/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/search/">Search</a> </td> <td class="ypopicons"> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=ArWE8jF9SUhYYU.L0TDzIxuW1yZ4/SIG=11rgp251d/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/games/">Games</a> </td> </tr> </table> </div><!-- class="ytroughmdl" --> <!-- End Trough --> <!-- Begin More Services --> <div id="popularservices" class="moreservc"> <h3>Popular Yahoo! Services</h3> <a href="a_to_z_index.html;_ylt=Armlyb16YRefmxASY3JlCT2W1yZ4" class="allservices">All Yahoo! Services &raquo;</a> <div class="hlpservicelinks"> <table border="0"> <tr> <td> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/edit/;_ylt=AoFhEJ5do35noCMMsa9tniyW1yZ4">Account Information</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/addressbook/;_ylt=AhNMpotbIANsmIPYHP61HaOW1yZ4">Addresses</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/avatars/;_ylt=AoJSw29kJX.OqzSyhtK3TmmW1yZ4">Avatars</a><br/> </td> <td> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Aja18YGqCMq01s.3WuktDXSW1yZ4/SIG=11o7nusn5/EXP=1315434350/**http%3A//asia.babelfish.yahoo.com/help">Babel Fish</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/calendar/yahoocalendar/;_ylt=An.GOR3_2BZZMgfMt.s17K.W1yZ4">Calendar</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Ary68RqEYvpaDQboZPevdiuW1yZ4/SIG=11t6i55ma/EXP=1315434350/**http%3A//help.yahoo.com/l/sg/yahoo/finance/">Finance</a><br/> </td> <td> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/games/;_ylt=AlGfhVt9rsNH6xa9ittWMw2W1yZ4">Games</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/groups/original/;_ylt=Ar7.qZcHpPNpPEEO7xBfI9GW1yZ4">Groups</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/mail/;_ylt=ArzRi2ED2C4tXcsNxBFQpXOW1yZ4">Mail</a><br/> </td> <td> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/messenger/;_ylt=Atu3Z6lX1OCMb4e1_9FEMP2W1yZ4">Messenger</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/mobile/;_ylt=Ak0b.hEdlskhN59lnJqshS.W1yZ4">Mobile</a><br/> <a href="/web/20110824222550/http://help.yahoo.com/l/aa/yahoo/search/;_ylt=AianScfsRCp0Yj1_65DCu2SW1yZ4">Search</a><br/> </td> </tr> </table> </div> <div id="expandmorehelpservicestoggle" class="expand-list-toggle" onclick="expandMoreServices(); false;">&nbsp;</div> <div id="morehelpservices" class="morehlpservicelinks" style="visbility:hidden;"> <h4>More Services</h4> <table border="0"> <tr> <td> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Aj3miAiJGwqEGKgxpsOChTiW1yZ4/SIG=11tkalphe/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/answers/">Answers (US)</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AmIAtdgVLBKvlRbdI2vYfxGW1yZ4/SIG=11r3mov2p/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/shine/">Astrology (US)</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AndcimeVSrsejpaVaAX9NjCW1yZ4/SIG=11btotvdb/EXP=1315434350/**http%3A//flickr.com/help/" class="bb-url">Flickr</a> <br/> </td> <td> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=ArEmQ0pY5KJCYnWidGBzzq6W1yZ4/SIG=11rtpmhg1/EXP=1315434350/**http%3A//help.yahoo.com/l/uk/yahoo/sport/">Football (UK)</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AtQx0qlKEinSwJFkSP6JQZWW1yZ4/SIG=11srfe1os/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/movies/">Movies (US)</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AjBsDviYW97uMw9XWwkrt_eW1yZ4/SIG=11o139tba/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/my/">My Yahoo! (US)</a><br/> </td> <td> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AsK94E.vh6CWpOyFi3H4RMWW1yZ4/SIG=121rhi41m/EXP=1315434350/**http%3A//help.yahoo.com/l/sg/yahoo/news_global/">News</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AkMNLKYJ1VZgIaRXGsNuLteW1yZ4/SIG=126cvdu8b/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/toolbar/toolbar8/">Toolbar (US)</a><br/> </td> <td> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AjeKsZ_NvK27bXGWukgqws6W1yZ4/SIG=11s8c3nif/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/travel/">Travel (US)</a><br/> <a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AkIu_s0e.A31suR2i.jogHGW1yZ4/SIG=11rin35jn/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/video/">Video (US)</a><br/> </td> </tr> </table> <div id="collapsemorehelpservicestoggle" class="collapse-list-toggle" onclick="collapseMoreServices(); false;">&nbsp;</div> </div><!-- id="morehelpservices" class="morehlpservicelinks" --> </div><!-- id="popularservices" class="moreservc" --> <!-- End More Services --> <!-- Begin Top Questions By Category Module --> <script type="text/javascript"> var topQuestByCat = new YAHOO.widget.TabView('topquestbycat'); </script> <div class="contntblck hlpcntrl"> <h2>Top Questions</h2> <div id="topquestbycat" class="yui-navset"> <div class="hc-features yhlpcontainer"> <ul class="yui-nav hlptabcntr"> <li class="selected"><a href="#topquestbycattab1"><span>Yahoo! Mail</span></a></li> <li><a href="#topquestbycattab2"><span>Most Popular</span></a></li> </ul> </div><!-- class="hc-features yhlpcontainer" --> <div class="yui-content"> <div id="topquestbycattab2" style="clear:both;"> <ul class="bb-list"> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AnwC.h3oJ_c1.OJukWOeF1iW1yZ4/SIG=139lu7msd/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/ymail/migrating/fromclassic/advsol-migrate.html" class="bb-url">Get started with the newest version of Yahoo! Mail</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Aruew5Dt9nTKavmSUt55Ez6W1yZ4/SIG=138vuiegr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/ymail/migrating/fromclassic/mltamnoswitch.html" class="bb-url">Can I switch back to a previous version of Yahoo! Mail?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=An1ak5LEIkhRmpat.mgl5j6W1yZ4/SIG=12pp3vkhq/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/ymail/settings/settings-33.html" class="bb-url">Where did the preview pane go?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AvsowKvoetboNw6wd3sHoCOW1yZ4/SIG=134koqud8/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/ymail/migrating/fromclassic/mtlamacct.html" class="bb-url">Does anything happen to my account when I upgrade to the newest version of Yahoo! Mail?</a></li> </ul> </div><!-- id="topquestbycattab2" --> <div id="topquestbycattab3" style="clear:both;"> <ul class="bb-list"> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Ah6MgGce5Hareh62GYAHtWuW1yZ4/SIG=12iv5sd0m/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/edit/id_password/edit-13.html" class="bb-url">How do I change my password?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Aiid6nvuBon10idUB3EeAYGW1yZ4/SIG=12hf41qd4/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/search/basics/basics-04.html" class="bb-url">What are some good search tips?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AgvDYr46vkGH5aDuDpp.KoqW1yZ4/SIG=12iga4fae/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/classic/abuse/index.html" class="bb-url">How do I report spam?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AiA4gw8_YBuksNkY9M.beeyW1yZ4/SIG=12nvgf7ue/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/classic/manage/manage-46.html" class="bb-url">Can I get my other email (work, school, etc.) through Yahoo! Mail?</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AtObuZGBU8KTHePn1dVqWPyW1yZ4/SIG=12si34b9m/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/mail/classic/mailoptions/pop/index.html" class="bb-url">How do I POP my Yahoo! Mail? </a></li> </ul> </div><!-- id="topquestbycattab3" --> </div><!-- class="yui-content" --> </div><!-- id="topquestbycat" class="yui-navset" --> </div><!-- class="contntblck hlpcntrl" --> <!-- End Top Questions By Category Module --> <!-- Begin Home Bottom Block --> <div class="contntblck hlpcntrl"> <h3></h3> <div class="hlpcntrlcmmnty yhlpcontainer"> </div><!-- class="hlpcntrlcmmnty yhlpcontainer" --> </div><!-- class="contntblck hlpcntrl" --> <!-- End Home Bottom Block --> </div> <!-- class="yui-b" --> </div> <!-- id="yui-main" --> <!-- End left column --> <!-- Begin right column --> <div class="yui-b"> <!-- Begin My Help --> <div id="myhlp" class="myshdw Box floating"> <span class="x1"><span class="x1a"></span></span> <span class="x2"><span class="x2a"></span></span> <div class="myacct signedin floating"> <h2>My Help</h2> <span class="forgot"><a href="https://web.archive.org/web/20110824222550/https://us.lrd.yahoo.com/_ylt=AtDMOOr6qYPwBX4wxtH22qmW1yZ4/SIG=176irf5bo/EXP=1315434350/**https%3A//edit.yahoo.com/forgot%3Fnew=1%26.src=help%26partner=%26.intl=aa%26pkg=%26stepid=%26.pd=help_ver%26c=%26.ab=%26.last=%26.done=http%253A%252F%252Fhelp.yahoo.com%252Fl%252Faa%252Fyahoo%252Fhelpcentral%252F">Forgot your ID or password?</a></span> <h3><a href="https://web.archive.org/web/20110824222550/https://us.lrd.yahoo.com/_ylt=AifcBpavV3v1JVK76gmVWImW1yZ4/SIG=155p4a36n/EXP=1315434350/**https%3A//login.yahoo.com/config/login%3F.src=help%26.intl=aa%26.done=http%253A%252F%252Fhelp.yahoo.com%252Fl%252Faa%252Fyahoo%252Fhelpcentral%252F">Sign In</a></h3> <span class="small">Sign in to see your account information saved articles and more.</span> </div><!-- class="myacct signedin floating" --> <span class="mystored sub floating"> <ol> <li> <p class="head" id="click2flip_searches"><span id="flip_searches" class="collaps">Recent Searches&nbsp;(<span id="myhelpcount_searches" class="myhelpcount">3</span>)</span></p> <div id="recent_searches" class="recent" style="display:none;"> <div id="recent_searches_listing"> <ul> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AloeDFHzQBxmUHhfP4nmQs2W1yZ4/SIG=14bqnn9co/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/helpcentral/vsp.html%3Flang=us%26prop=helpcentral%26query=change%2Bpassword%26.p=yahoo">change password</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Atla1J97539QospYt1mmaoqW1yZ4/SIG=14a4ansi8/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/helpcentral/vsp.html%3Flang=us%26prop=helpcentral%26query=install%2Bwebcam%26.p=yahoo">install webcam</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AhyZj74g.VELTmu0Y7TaIE.W1yZ4/SIG=14a3vafke/EXP=1315434350/**http%3A//help.yahoo.com/l/us/yahoo/helpcentral/vsp.html%3Flang=us%26prop=helpcentral%26query=enable%2Bcookies%26.p=yahoo">enable cookies</a></li> </ul> </div> <p id="recent_searches_clear" class="clear"><a id="clear_recent_searches" href="#">Clear all</a></p> </div><!-- class="recent" --> </li> <li> <p class="head" id="click2flip_articles"><span id="flip_articles" class="collaps">Recently Viewed&nbsp;(<span id="myhelpcount_articles" class="myhelpcount">7</span>)</span></p> <div id="recent_articles" class="recent saved" style="display:none;"> <div id="recent_articles_listing"> <ul> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/mail/yahoomail/context/context-16.html;_ylt=An4UTq3Qt6BokCaEOVYl7HmW1yZ4">Why do I have to enter a verification code?</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/mail/classic/mailplus/pop/pop-28.html;_ylt=Aih0rZ.tIWDQNjzyCo.NoOyW1yZ4">I'm having problems sending mail in my POP3 email client. What can I do?</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/pulse/profile/pprofile-06.html;_ylt=AnOKDX4isjhbMofgWLZ05XqW1yZ4">How do I delete my profile?</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/mail/yahoomail/technical/technical-21.html;_ylt=AjpeYtcmfB3Owyqt_n07J9eW1yZ4">What can I do about Temporary Access Error Codes</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/mail/classic/abuse/abuse-13.html;_ylt=AiaFulhrH8OJH7bfn8f7o8qW1yZ4">What can I do to prevent spam?</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/search/basics/basics-04.html;_ylt=AqWfTCTofBhaoCxRLxus.KSW1yZ4">Search Tips</a></li> <li><a href="/web/20110824222550/http://help.yahoo.com/l/us/yahoo/my/registration/edit-130.html;_ylt=Asu8Qde6oyNjdVu2YnI4Vi2W1yZ4">What happens if I close my account?</a></li> </ul> </div> <p id="recent_views_clear" class="clear"><a id="clear_recent_views" href="#">Clear all</a></p> </div><!-- class="recent" --> </li> </ol> </span><!-- class="mystored sub floating" --> </div><!-- id="myhlp" class="myshdw Box floating" --> <!-- End My Help --> <script> function flip_searches(){ var el_flip_searches = document.getElementById('flip_searches'); var el_recent_searches = document.getElementById('recent_searches'); if(el_flip_searches.className == "expnd"){ el_recent_searches.style.display = 'none'; el_flip_searches.className = 'collaps'; yhelp_set_myhelp_state("search", "0", "", ""); }else{ el_recent_searches.style.display = 'block'; el_flip_searches.className = "expnd"; yhelp_set_myhelp_state("search", "1", "", ""); } } function flip_articles(){ var el_flip_articles = document.getElementById('flip_articles'); var el_recent_articles = document.getElementById('recent_articles'); if(el_flip_articles.className == "expnd"){ el_recent_articles.style.display= 'none'; el_flip_articles.className = 'collaps'; yhelp_set_myhelp_state("articles", "0", "", ""); }else{ el_recent_articles.style.display= 'block'; el_flip_articles.className = "expnd"; yhelp_set_myhelp_state("articles", "1", "", ""); } } var yhelpClearRecentViewsSuccess = function(o) { document.getElementById('recent_articles_listing').innerHTML = "No Recently Viewed Articles"; document.getElementById('myhelpcount_articles').innerHTML = "0"; document.getElementById('recent_views_clear').style.display="none"; document.getElementById('recent_articles').style.display="none"; document.getElementById('flip_articles').className = "collaps"; } var yhelpClearRecentViewsCallback = { success:yhelpClearRecentViewsSuccess }; function yhelp_clear_recent_views(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearrecentviews.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearRecentViewsCallback, yhelpPostData); } var yhelpClearSaveSuccess = function(o) { document.getElementById('recent_articles_listing').innerHTML = "No saved articles."; document.getElementById('myhelpcount_articles').innerHTML = "0"; document.getElementById('recent_articles_clear').style.display="none"; document.getElementById('recent_articles').style.display="none"; document.getElementById('flip_articles').className = "collaps"; } var yhelpClearSaveCallback = { success:yhelpClearSaveSuccess }; function yhelp_clear_saved(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearsavedarticles.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearSaveCallback, yhelpPostData); } var yhelpClearSearchesSuccess = function(o) { document.getElementById('recent_searches_listing').innerHTML = "No recent searches"; document.getElementById('myhelpcount_searches').innerHTML = "0"; document.getElementById('recent_searches_clear').style.display="none"; document.getElementById('recent_searches').style.display="none"; document.getElementById('flip_searches').className = "collaps"; } var yhelpClearSearchesCallback = { success:yhelpClearSearchesSuccess }; function yhelp_clear_searches(){ yhelpPostData = "crumb=" + encodeURIComponent(yhelpCrumb); yhelpRequestUrl = "/js/clearrecentsearches.html"; yhelpRequest = YAHOO.util.Connect.asyncRequest('POST', yhelpRequestUrl, yhelpClearSearchesCallback, yhelpPostData); } YAHOO.util.Event.addListener("click2flip_searches", "click", flip_searches); YAHOO.util.Event.addListener("click2flip_articles", "click", flip_articles); if(document.getElementById('clear_recent_searches')) { YAHOO.util.Event.addListener("clear_recent_searches", "click", yhelp_clear_searches); } if(document.getElementById('clear_recent_articles')) { YAHOO.util.Event.addListener("clear_recent_articles", "click", yhelp_clear_saved); } if(document.getElementById('clear_recent_views')) { YAHOO.util.Event.addListener("clear_recent_views", "click", yhelp_clear_recent_views); } </script><div style="clear:both" ;></div><div id="articleContentBlocksDiv" class="contntblck rt"> <ul id="articleContentBlocks" class="yui-accordionview"> <!-- Begin Help Central Block 5 --> <script type="text/javascript"> var topQuestByCat = new YAHOO.widget.TabView('helpcentralblock5'); </script> <li class="yui-accordion-panel"> <a class="yui-accordion-toggle" href="#">Useful References</a> <div class="yui-accordion-content"> <div class="contntblck rt"> <div id="helpcentralblock5" class="yui-navset"> <div class="yui-content"> <ul class="bb-list"> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AnXGbByo5uFDEBc8BbPFhjiW1yZ4/SIG=11qsqpjrr/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/edit/" class="bb-url">Sign-in and Registration Help</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AjalODpO9gbAc68VfePurAeW1yZ4/SIG=11rifdmq6/EXP=1315434350/**http%3A//help.yahoo.com/l/aa/yahoo/abuse/" class="bb-url">Report Abuse</a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=Ar8RjhAbbcGlQ1SxDDBvt02W1yZ4/SIG=11ouun5he/EXP=1315434350/**http%3A//privacy.yahoo.com/privacy/aa/" class="bb-url">Privacy Policy </a></li> <li><a href="https://web.archive.org/web/20110824222550/http://us.lrd.yahoo.com/_ylt=AsZs5t_B5LrU2nijRE5.hReW1yZ4/SIG=11micddeh/EXP=1315434350/**http%3A//asia.yahoo.com/sethomepage/" class="bb-url">Make Yahoo! your home page</a></li> </ul> </div><!-- class="yui-content" --> </div><!-- id="helpcentralblock5" class="yui-navset" --> </div><!-- class="contntblck rt" --> </div><!-- class="yui-accordion-content" --> </li> <!-- End Help Central Block 5 --> </ul> </div> <script> var accordion = new YAHOO.widget.AccordionView('articleContentBlocks', {collapsible: true, width: '280px', expandItem: 0}); </script> </div> <!-- class="yui-b" --> <!-- End right column --> </div> <!-- class="yui-t6" --> <!-- Main content area ends --> </div> <!-- id="bd" class="wrapper" --> <!-- Begin Flag Bar --> <div id="hlp-intl-links" class="yhlpcontainer"> <h3>Help International:</h3> <div id="intl_flag_container"> <div id="intl_flag_container"> <a class="flag-ar" title="Yahoo! Argentina Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/ar/yahoo/helpcentral/" target="_top"><nobr>Argentina</nobr></a> <a class="flag-au" title="Yahoo! Australia Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/au/yahoo7/helpcentral/" target="_top"><nobr>Australia</nobr></a> <a class="flag-br" title="Yahoo! Brazil Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/br/yahoo/helpcentral/" target="_top"><nobr>Brazil</nobr></a> <a class="flag-ca" title="Yahoo! Canada Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/ca/yahoo/helpcentral/" target="_top"><nobr>Canada</nobr></a> <a class="flag-cn" title="Yahoo! China Help" href="https://web.archive.org/web/20110824222550/http://help.cn.yahoo.com/index.html" target="_top"><nobr>China</nobr></a> <a class="flag-fr" title="Yahoo! France Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/fr/yahoo/helpcentral/" target="_top"><nobr>France</nobr></a> <a class="flag-de" title="Yahoo! Germany Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/de/yahoo/helpcentral/" target="_top"><nobr>Germany</nobr></a> <a class="flag-hk" title="Yahoo! Hong Kong Help" href="https://web.archive.org/web/20110824222550/http://help.cc.hk.yahoo.com/" target="_top"><nobr>Hong Kong</nobr></a> <a class="flag-in" title="Yahoo! India Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/in/yahoo/helpcentral/" target="_top"><nobr>India</nobr></a> <a class="flag-id" title="Yahoo! Indonesia Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/id/yahoo/helpcentral/" target="_top"><nobr>Indonesia</nobr></a> <a class="flag-it" title="Yahoo! Italy Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/it/yahoo/helpcentral/" target="_top"><nobr>Italy</nobr></a> <a class="flag-jp" title="Yahoo! Japan Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.co.jp/" target="_top"><nobr>Japan</nobr></a> <a class="flag-my" title="Yahoo! Malaysia Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/mye/yahoo/helpcentral/" target="_top"><nobr>Malaysia</nobr></a> <a class="flag-mx" title="Yahoo! Mexico Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/mx/yahoo/helpcentral/" target="_top"><nobr>Mexico</nobr></a> <a class="flag-nz" title="Yahoo! New Zealand Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/nz/yahooxtra/helpcentral/" target="_top"><nobr>New Zealand</nobr></a> <a class="flag-ph" title="Yahoo! Philippines Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/ph/yahoo/helpcentral/" target="_top"><nobr>Philippines</nobr></a> <a class="flag-cf" title="Yahoo! Quebec Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/cf/yahoo/helpcentral/" target="_top"><nobr>Quebec</nobr></a> <a class="flag-sg" title="Yahoo! Singapore Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/sg/yahoo/helpcentral/" target="_top"><nobr>Singapore</nobr></a> <a class="flag-kr" title="Yahoo! South Korea Help" href="https://web.archive.org/web/20110824222550/http://kr.howto.yahoo.com/" target="_top"><nobr>South Korea</nobr></a> <a class="flag-es" title="Yahoo! Spain Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/es/yahoo/helpcentral/" target="_top"><nobr>Spain</nobr></a> <a class="flag-tw" title="Yahoo! Taiwan Help" href="https://web.archive.org/web/20110824222550/http://tw.help.cc.yahoo.com/" target="_top"><nobr>Taiwan</nobr></a> <a class="flag-th" title="Yahoo! Thailand Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/th/yahoo/helpcentral/" target="_top"><nobr>Thailand</nobr></a> <a class="flag-uk" title="Yahoo! United Kingdom Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/uk/yahoo/helpcentral/" target="_top"><nobr>United Kingdom</nobr></a> <a class="flag-us" title="Yahoo! United States Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/us/yahoo/helpcentral/" target="_top"><nobr>United States</nobr></a> <a class="flag-vn" title="Yahoo! Vietnam Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/vn/yahoo/helpcentral/" target="_top"><nobr>Vietnam</nobr></a> <a class="flag-us" title="Yahoo! en Espa帽ol Help" href="https://web.archive.org/web/20110824222550/http://help.yahoo.com/l/e1/yahoo/helpcentral/" target="_top"><nobr>en Espa帽ol</nobr></a> </div> </div> </div><!-- id="hlp-intl-links" class="yhlpcontainer" --> <!-- End Flag Bar --> <!-- Begin Search Bar --> <div id="hlpsrch"> <form name="question_form1" id="question_form1" method="GET" action="vsp.html;_ylt=AqxOyjisoDDx62BmkrWnE8qW1yZ4"> <div role="application"> <input type="text" size="50" id="query1" name="query" value="" autocomplete="off"/> <input type="submit" id="search" class="srchbtn" name="Ask" value="Search Help"/> </div> <input type="hidden" name="lang" value="aa"/> <input type="hidden" name="prop" value="helpcentral"/> <input type="hidden" name=".p" value="yahoo"/> </form> </div><!-- helpsrch --> <!-- End Search Bar --> <div id="suprprop" class="suprprop-overly"></div> </div> <!-- id="doc2" --> <div id="ft"> <div style="font-family:Arial, Helvetica, sans-serif; font-size:10px; text-align:center; "> Copyright 漏 <!-- -->2011<!-- --> Yahoo! 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