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class="sep"></span> <span><a href="https://azglorieux.be/nl/patienten/">Patiënten</a></span> <span class="sep"></span> <span><a href="https://azglorieux.be/nl/patienten/ombudsdienst/">Ombudsdienst</a></span> <span class="sep"></span> <span class="breadcrumb_last" aria-current="page">Rechten en plichten</span></span> </div> </div> </div> <div class="cap"> <div class="container"> <div class="banner-title">Rechten en plichten</div> </div> </div> </div> <div class="breadcrumb_mobile clearfix"> <div class="container"> <a href="https://azglorieux.be/nl/" class="home">Home</a> <a href="" class="back">Terug</a> </div> </div> <div id="content"> <div class="content"> <div class="container"> <div class="content-block text-block"> <h1>Rechten en plichten</h1> </div> </div> <div class="container small-container"> <div class="content-block text-block typography"> <div> <div> <p class="x_xmsonormal">Wederzijds vertrouwen en een transparante communicatie tussen patiënt en zorgverlener is van cruciaal belang voor het leveren van optimale zorg. Deze wederzijdse verwachtingen tussen patiënt en zorgverlener zijn in België in 2002 wettelijk vastgelegd als rechten van de patiënt.</p> <p> </p> </div> <div> <h3 class="x_xmsonormal"><strong>Wat zijn uw rechten als patiënt? </strong></h3> </div> <div> <ul type="disc"> <li class="x_xcontentpasted11">KWALITEITSVOLLE ZORG: De zorgverlener biedt je kwaliteitsvolle zorg.</li> <li class="x_xcontentpasted11">DUIDELIJKE EN VOLLEDIGE INFO: De zorgverlener geeft je duidelijke en volledige informatie.</li> <li class="x_xcontentpasted11">PRIVACY: De zorgverlener respecteer je privacy.</li> <li class="x_xcontentpasted11">KEUZE ZORGVERLENER: <a title="Originele URL: https://azglorieux.be/wp-content/uploads/2020/10/Gedragscode_bij_patientenverzorging.pdf. Klik of tik als u deze koppeling vertrouwt." href="https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fazglorieux.be%2Fwp-content%2Fuploads%2F2020%2F10%2FGedragscode_bij_patientenverzorging.pdf&data=05%7C01%7CAstrid.Stockman%40azglorieux.be%7C4105eb06d0f84185facb08db2a0e4cbb%7C3e5f98966bf24e27b895aeb44ebd3b40%7C0%7C0%7C638150013124894034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=JyO%2FVXMDGqD57y%2FHWxQa0iDEJblu8Bo18P1JtzBwE4s%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-auth="Verified" data-linkindex="18">Als patiënt kies je vrij je zorgverlener.</a></li> <li class="x_xcontentpasted11"><span class="x_xcontentpasted15"><a href="https://azglorieux.be/nl/patienten/ombudsdienst/medisch-dossier/">PATIËNTENDOSSIER</a>: Je hebt via de ombudsdienst toegang tot je patiëntendossier. De zorgverleners houden een dossier bij. <a title="Originele URL: https://azglorieux.be/wp-content/uploads/2022/09/Informatie-rond-uitsluitingen_20220831-ONLINE.pdf. Klik of tik als u deze koppeling vertrouwt." href="https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fazglorieux.be%2Fwp-content%2Fuploads%2F2022%2F09%2FInformatie-rond-uitsluitingen_20220831-ONLINE.pdf&data=05%7C01%7CAstrid.Stockman%40azglorieux.be%7C4105eb06d0f84185facb08db2a0e4cbb%7C3e5f98966bf24e27b895aeb44ebd3b40%7C0%7C0%7C638150013124894034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=7KBCxooRrOX9LRfONuelRDQ7%2BCXw80WYhev5ipH4tJY%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-auth="Verified" data-linkindex="19">Als patiënt kan u bepaalde zorgverleners uitsluiten van toegang tot uw dossier.</a></span></li> <li class="x_xcontentpasted11">TOESTEMMING BEHANDELING: Je geeft toestemming voor een behandeling.</li> <li class="x_xcontentpasted11">OMBUDSDIENST: <span class="x_xcontentpasted12">Je kan terecht bij de ombudsdienst voor opmerkingen, vragen, suggesties of klachten. Meer info: </span><span class="x_xcontentpasted12"><a title="Originele URL: http://www.patientenrechten.be/. Klik of tik als u deze koppeling vertrouwt." href="https://eur04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.patientenrechten.be%2F&data=05%7C01%7CAstrid.Stockman%40azglorieux.be%7C4105eb06d0f84185facb08db2a0e4cbb%7C3e5f98966bf24e27b895aeb44ebd3b40%7C0%7C0%7C638150013124894034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=opHkynj0H2YAaXTgsyvl6LbFmEwtO4UyDzR7OFoTgK4%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-auth="Verified" data-linkindex="20">www.patientenrechten.be</a></span><span class="x_xcontentpasted12"> en <a href="/cdn-cgi/l/email-protection#731c1e11061700171a161d0007331209141f1c011a16060b5d1116" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-safelink="true" data-linkindex="21"><span class="__cf_email__" data-cfemail="adc2c0cfd8c9dec9c4c8c3ded9edccd7cac1c2dfc4c8d8d583cfc8">[email protected]</span></a>.</span></li> </ul> <div></div> <div> <p> </p> <h3 class="x_xmsonormal"><strong>Wat zijn uw plichten als patiënt? </strong></h3> </div> <div> <ul type="disc"> <li class="x_xmsonormal"><span class="x_xcontentpasted14">CORRECT IDENTIFICEREN: Breng je identiteitskaart steeds mee naar een raadpleging of opname.</span></li> <li class="x_xmsonormal">MEDEWERKING VERLENEN: Wees eerlijk over je gezondheidstoestand.</li> <li class="x_xmsonormal">BEHANDELING BETALEN: Betaal je behandeling binnen de vastgelegde betalingstermijn.</li> <li class="x_xmsonormal">ZORG DRAGEN VOOR HET MATERIAAL: Breng geen beschadiging of vervuiling toe.</li> <li class="x_xmsonormal">HUISREGELS: Respecteer de privacy en rust van mede-patiënten en volg de bezoekuren.</li> <li class="x_xmsonormal">RESPECT: Fatsoen en wederzijds respect staan centraal in dit ziekenhuis.</li> <li class="x_xmsonormal">FILMEN & FOTOGRAFEREN: Het filmen en fotograferen van andere patiënten is niet toegestaan. Ziekenhuismedewerkers mogen enkel gefotografeerd of in beeld gebracht worden met toestemming van de medewerker.</li> </ul> </div> <div> <p class="x_xcontentpasted17">Uw rechten en plichten kan u terugvinden in volgende brochure: <a title="Originele URL: https://azglorieux.be/wp-content/uploads/2021/08/patientenrechten_folder_nl-2020_002.pdf. Klik of tik als u deze koppeling vertrouwt." href="https://azglorieux.be/wp-content/uploads/2023/06/132368-patientenrechten-148x210-NL_WEB-2023.pdf" target="_blank" rel="noopener noreferrer" data-auth="Verified" data-linkindex="22">rechten en plichten van de patiënt</a>. Bent u van oordeel dat uw rechten als patiënt onvoldoende geëerbiedigd werden of heeft u vragen? Dan kan u contact opnemen met de ombudsdienst. Hier kan u terecht voor het inwinnen van informatie en advies, maar ook voor een bemiddeling in situaties waarin een geschil met een zorgverlener niet in onderling overleg kan opgelost worden.</p> <div> <div> <div> <p class="x_xmsonormal">Klik <a title="Originele URL: https://azglorieux.be/wp-content/uploads/2020/08/Ombudspersoon_NL-1.pdf. Klik of tik als u deze koppeling vertrouwt." href="https://eur04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fazglorieux.be%2Fwp-content%2Fuploads%2F2020%2F08%2FOmbudspersoon_NL-1.pdf&data=05%7C01%7CAstrid.Stockman%40azglorieux.be%7C4105eb06d0f84185facb08db2a0e4cbb%7C3e5f98966bf24e27b895aeb44ebd3b40%7C0%7C0%7C638150013124894034%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=wkWX%2B2SeTRoPzqQXHxzxdn0s0I8ylniyglUtKbLcyBg%3D&reserved=0" target="_blank" rel="noopener noreferrer" data-auth="Verified" data-linkindex="23">hier</a> voor meer informatie over de ombudsdienst.</p> </div> </div> </div> </div> </div> </div> </div> <div class="brochures-block typography"> <h2></h2> <div class="row sm_height hidden-xs"> </div> <div class="visible-xs"> <div class="swiper-container"> <div class="swiper-wrapper"> </div> <div class="brochures-block-pagination swiper-pagination"></div> </div> </div> </div> </div> </div> </div> <div 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