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src="https://web.archive.org/web/20120928092157im_/http://omnituremarketing.tt.omtrdc.net/m2/omnituremarketing/ubox/image?mbox=sidebar_ph_pic&mboxDefault=http%3A%2F%2Fs7d5.scene7.com%2Fis%2Fimage%2FOmnitureMarketing%2FSalesPhoneNumber%3F%24fsize%3D34%26%24spnum%3D877.722.7088%26layer%3Dcomp%26wid%3D135%26hei%3D22"/></a></li> <li><a href="/web/20120928092157/http://www.omniture.com/contact/request">Schedule meeting</a></li> <li><a href="/web/20120928092157/http://www.omniture.com/contact/email">Send feedback</a></li> </ul> </div> </div> <script language="javascript" type="text/javascript"> mboxCreate('sidebar_global_phone'); </script> </div></div> <div id="izone_683"><div class="first"> <div class="sidebar_block datasheets"> <h4>Product overview</h4> <ul> <li><a href="/web/20120928092157/http://www.omniture.com/offer/411?s_osc=14537">Omniture Merchandising Product Overview</a></li> </ul> </div> <div class="sidebar_block datasheets"> <h4>Surveys</h4> <ul> <li><a href="/web/20120928092157/http://www.omniture.com/go/43267" target="_blank">Take the Adobe 2012 Digital Marketing Optimization Survey</a></li> </ul> </div> <div class="sidebar_block casestudies"> <h4>Success Stories</h4> <ul> <li><a href="/web/20120928092157/http://www.omniture.com/offer/412?s_osc=14537">Guess Merchandising Success Story</a></li> <li><a href="/web/20120928092157/http://www.omniture.com/offer/414?s_osc=14537">Ross-Simons Success Story</a></li> <li><a href="/web/20120928092157/http://www.omniture.com/offer/415?s_osc=14537">Lookfantastic.com Success Story</a></li> </ul> </div> <div class="sidebar_block bestpracticeguides"> <h4>Best practice guide</h4> <ul> <li><a href="/web/20120928092157/http://www.omniture.com/offer/413?s_osc=14537">10 Best Practices for Online Merchandising</a></li> </ul> </div> </div></div> </div> <div class="copy"> <h1 class="top">Merchandising—Customer-Centric Merchandising</h1> <h4>Description</h4> <p>Adobe® Merchandising enables retailers to execute online merchandising strategies that optimize marketing effectiveness through increased conversions and average order value (AOV). By improving shoppers' ability to find and select products, and promoting products based on business goals and metrics, Adobe Merchandising helps retailers grow their online channel.</p> <img src="https://web.archive.org/web/20120928092157im_/http://assets.omniture.com/en/images/sections/products/001699.products_successstory_merchandising.540x90.gif"> <h4>Business Challenges</h4> <p>Merchandising managers at retail and eCommerce businesses need to execute merchandising quickly and effectively—without having to lean on technical or IT resources. They also know that they must engage visitors and convert them to shoppers by leveraging online marketing strategies such as search and email. A significant part of this challenge is increasing AOV by getting shoppers to purchase more products that lead to higher margins.</p> <h4>Solution</h4> <p>Adobe Merchandising allows merchandisers to manage multiple brands and products online, connect shoppers with the products they want and take actions that reflect real business metrics.</p>  <div class="info-box"> <ul> <li><a class="tab-benefits" href="#fragment-1" title="benefits">Benefits</a></li> <li><a class="tab-keyfeatures" href="#fragment-2" title="key features">Key Features</a></li> </ul> <div id="fragment-1">  <ul> <li> <h4>Easily Manage Online Merchandising Strategies</h4> Use the Commerce Merchandising Console to manage merchandising strategies such as cross-sell, up-sell, promotions and landing pages.</li> <li> <h4>Create Intuitive Shopping Interfaces</h4> Help guide shoppers to a quick purchase decision through attribute-driven product navigation, selection and comparison.</li> <li> <h4>Leverage Built-in Sales and Product Expertise</h4> Access the comprehensive pre-built merchandising dictionary spanning many retail segments.</li> <li> <h4>Automate with Metrics-Driven Merchandising</h4> Use with online business analytics to execute merchandising strategies such as seasonal campaigns.</li> <li> <h4>Encourage Social Merchandising</h4> Incorporate customer-generated reviews, ratings and tags, resulting in higher conversions for reviewed products.</li> </ul>  </div> <div id="fragment-2">  <div id="key-feature-list"> <h3><a href="#">Intuitive Commerce Merchandising Console</a></h3> <div> <ul> <li>Designed for retailers and eCommerce businesses, Adobe Merchandising makes it easy for merchandisers to execute sophisticated online merchandising strategies.</li> <li>Publish merchandising zones featuring promotional banners, up-sell and cross-sell offers</li> <li>Virtual end-caps and impulse towers on homepage, product pages and at checkout</li> <li>Deploy dynamic merchandised landing pages to improve SEM and email marketing conversion</li> <li>Automate merchandising while maintaining merchandiser control over specific business strategies </li> <li>Execute merchandising rules at all levels—from category to SKU level</li> </ul> </div> <h3><a href="#">Metrics-Driven Merchandising™</a></h3> <div> <ul> <li>Adobe Merchandising integrates with key web analytics applications to execute merchandising strategies based on real-time customer behavior</li> <li>Integrate with Adobe® SiteCatalyst® and other web analytics for up-to-date and actionable metrics such as conversion rates</li> <li>Automate merchandising decisions and actions based on business factors such as inventory levels, margin and product freshness</li> <li>Built-in reporting allows merchandising managers to automatically tune merchandising as needed</li> </ul> </div> <h3><a href="#">Customer-centric Shopper Experience</a></h3> <div> <ul> <li>Adobe Merchandising provides a high degree of merchant control over a shopper's product discovery experience.</li> <li>Shoppers can drill down through catalogs based on unique assortment characteristics such as brand, color, price, size and gender refinements </li> <li>More than 25 built-in and extensible industry-specific merchandising thesauri</li> <li>Shopper requests are interpreted and expanded to create consistent matches with products</li> <li>Product compare capability and intuitive product selection features </li> </ul> </div> <h3><a href="#">Social Merchandising</a></h3> <div> <ul> <li>Retailers can incorporate customer-generated product reviews, ratings and tags into their merchandising strategy.</li> <li>Augment traditional merchandising with customer-generated content</li> <li>Use product ratings to help shoppers refine product selections</li> <li>Communicate transparency and willingness to expose real customer input through merchandising</li> </ul> </div>  </div> </div> </div>  </div> </div> <div id="col_left">  <div id="leftNav"> <a class="section_name" 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