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Windows Media Player FAQ
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href="https://web.archive.org/web/20080410104031/http://www.microsoft.com/windows/products/winfamily/default.mspx">Windows Family</a></div><div class="mnpMenuBorder" style="width: 180px; margin-bottom: 0px"></div></div></div><div class="mnpAds" style="width: 181px; height: 100%; padding-bottom: 20px; background: #F1F1F1; border-style: solid; border-color: #999999; border-width: 0px 1px 0px 0px"><center><script type="text/javascript" src="/web/20080410104031js_/http://www.microsoft.com/windows/windowsmedia/player/faq/default.mspx"></script><div style="height: 20px; background: inherit"></div><a href="https://web.archive.org/web/20080410104031/http://go.microsoft.com/?linkid=8504279"> <img border="0" src="/web/20080410104031im_/http://www.microsoft.com/windows/windowsmedia/images/navAds/heroes_soundtrack_120x240.jpg" alt="WindowsMedia.com"></img> </a><br></center></div></td><td width="100%" dir="LTR"> <div style="padding: 0px 15px 0px 20px"><div class="ancestorLinks"></div><h1>Windows Media Player FAQ</h1><div class="intro" style="padding-bottom: 12px"><p>Find answers to common questions about Windows Media Player.</p></div><table cellpadding="0" cellspacing="0" border="0"><tr></tr><tr valign="top"><td width="50%" class="partition"><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/installation.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/install_ico.gif" width="34" height="34" alt="Installing the Player" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/installation.mspx">Installing the Player</a><br></span><p class="blurb">Questions about installing and removing the Player.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/internet.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/connect_ico.gif" width="34" height="34" alt="Connecting to the Internet" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/internet.mspx">Connecting to the Internet</a><br></span><p class="blurb">Questions about using the Internet-related features of the Player.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/playing_files.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/play_music_vid_ico.gif" width="34" height="34" alt="Playing music and video files" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/playing_files.mspx">Playing music and video files</a><br></span><p class="blurb">Questions about playing digital media files, using full-screen mode, turning on crossfading, and audio and video quality.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/playing_CDs_DVDs.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/play_cd_ico.gif" width="34" height="34" alt="Playing CDs and DVDs" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/playing_CDs_DVDs.mspx">Playing CDs and DVDs</a><br></span><p class="blurb">Questions about playing CDs and DVDs.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/radio.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/listenIntRad.gif" width="34" height="34" alt="Listening to Internet radio" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/radio.mspx">Listening to Internet radio</a><br></span><p class="blurb">Questions about finding and listening to radio stations that are broadcast over the Internet. </p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/using_codecs_ico.gif" width="34" height="34" alt="Using codecs" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/codec.mspx">Using codecs</a><br></span><p class="blurb">Questions about finding and downloading the codecs needed to play files.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/library.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/library_playlist_ico.gif" width="34" height="34" alt="Managing your library, playlists, and media information" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/library.mspx">Managing your library, playlists, and media information</a><br></span><p class="blurb">Questions about adding or editing album information and album art, creating and using playlists, and organizing your library.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/burn.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/burn_ico.gif" width="34" height="34" alt="Burning CDs" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/burn.mspx">Burning CDs</a><br></span><p class="blurb">Questions about creating your own audio and data CDs.</p></td></tr></table></td><td width="10"><div class="gutterPlug"></div></td><td width="1" height="100%"><div class="verticalRule"></div></td><td width="10"><div class="gutterPlug"></div></td><td width="50%" class="partition"><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/rip.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/rip_ico.gif" width="34" height="34" alt="Ripping music from CDs" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/rip.mspx">Ripping music from CDs</a><br></span><p class="blurb">Questions about copying tracks from an audio CD to your computer.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/sync_ico.gif" width="34" height="34" alt="Synchronizing to devices" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/sync.mspx">Synchronizing to devices</a><br></span><p class="blurb">Questions about sync, including converting files, problems with playing files on devices, and removing devices from the library.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/sharing.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/share_ico.gif" width="34" height="34" alt="Sharing your media" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/sharing.mspx">Sharing your media</a><br></span><p class="blurb">Questions about sharing digital media stored on your computer to other devices on your network. </p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/priv_sec.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/privacy_ico.gif" width="34" height="34" alt="Privacy and security" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/priv_sec.mspx">Privacy and security</a><br></span><p class="blurb">Questions about maintaining your privacy and security while using the Player.</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/drm.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/drm_ico.gif" width="34" height="34" alt="Using protected files (DRM)" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/drm.mspx">Using protected files (DRM)</a><br></span><p class="blurb">Questions about protected files (such as files from online stores and subscription services), media usage rights, migration, and digital rights management (DRM).</p></td></tr></table><table cellpadding="0" cellspacing="0" border="0" class="headline"><tr valign="top"><td class="imageCell"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/stores.mspx"><img src="https://web.archive.org/web/20080410104031im_/http://img.microsoft.com/windows/windowsmedia/images/player/faq/stores_ico.gif" width="34" height="34" alt="Shopping from online stores" class="small" border="0"/></a></td><td><span class="label"><a href="/web/20080410104031/http://www.microsoft.com/windows/windowsmedia/player/faq/stores.mspx">Shopping from online stores</a><br></span><p class="blurb">Questions about downloading and using files from 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