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WordPress VIP and the GDPR | WordPress VIP
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class="valet-sub-nav-no-image__link-list"> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/solutions/#department"><strong>Department</strong></a></p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/wordpress-vip-for-marketers/">Marketing</a></p> <p class="valet-sub-nav-no-image__link-list-description">Your web presence matters. Go with the leader.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/wordpress-vip-for-developers/">IT</a></p> <p class="valet-sub-nav-no-image__link-list-description">Managed WordPress at unmatched scale.</p> </li> </ul> </div> </div> </div> </div> <div class="valet-sub-nav wp-block-athletics-blocks-valet-sub-nav" data-valet-sub-menu="Customers"> <button class="valet-sub-nav__mobile-trigger" aria-expanded="false"> <span>Customers</span> <span class="valet-sub-nav__mobile-trigger-icon"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M8.48279 19.6998L15.5173 11.9998L8.48279 4.2998" stroke="#13191E" stroke-width="1.5" /> </svg> </span> </button> <div class="valet-sub-nav__content" aria-hidden="true" id="customers"> <div class="valet-sub-nav__grid"> <div class="valet-sub-nav__text-column sub-nav__text-column"> <ul class="valet-sub-nav__link-list"> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://wpvip.com/wordpress-vip-customers/" data-type="URL" data-id="https://wpvip.com/wordpress-vip-customers/">Testimonials</a></p> <p class="valet-sub-nav__link-list-description">Learn why our customers love WordPress VIP.</p> </li> <li class="valet-sub-nav__link-list-item"> <p class="valet-sub-nav__link-list-title"><a href="https://wpvip.com/case-studies/" data-type="page" data-id="41641">Case studies</a></p> <p class="valet-sub-nav__link-list-description">Read what happens when top brands choose WordPress VIP to drive business growth.</p> </li> </ul> </div> <div class="valet-sub-nav__image-column"> </div> </div> </div> </div> <div class="valet-sub-nav-no-image wp-block-athletics-blocks-valet-sub-nav-no-image" data-valet-sub-menu="Resources"> <button class="valet-sub-nav__mobile-trigger valet-sub-nav-no-image__mobile-trigger" aria-expanded="false"> <span>Resources</span> <span class="valet-sub-nav-no-image__mobile-trigger-icon"> <svg width="24" height="24" viewBox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M8.48279 19.6998L15.5173 11.9998L8.48279 4.2998" stroke="#13191E" stroke-width="1.5" /> </svg> </span> </button> <div class="valet-sub-nav__content valet-sub-nav-no-image__content" aria-hidden="true" id="resources"> <div class="valet-sub-nav-no-image__grid"> <div class="valet-sub-nav-no-image__text-column sub-nav__text-column"> <ul class="valet-sub-nav-no-image__link-list"> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/blog">Blog</a></p> <p class="valet-sub-nav-no-image__link-list-description">Keep up with the latest from the WordPress ecosystem, WordPress VIP, and our Partner network.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/resources/" data-type="page" data-id="42813">Resource library</a></p> <p class="valet-sub-nav-no-image__link-list-description">Explore great content curated by the WordPress VIP team.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/wordpress-org-vs-wordpress-com-vs-wordpress-vip/">WordPress.org, WordPress.com, and WordPress VIP</a></p> <p class="valet-sub-nav-no-image__link-list-description">Understand the difference.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="/glossary">Glossary</a></p> <p class="valet-sub-nav-no-image__link-list-description">Get quick background on popular content- and CMS-related terms.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/wordpress-vip-faq/">WordPress VIP FAQ</a></p> <p class="valet-sub-nav-no-image__link-list-description">Answers to FAQs from customers about our platform.</p> </li> </ul> </div> <div class="valet-sub-nav-no-image__text-column sub-nav__text-column"> <ul class="valet-sub-nav-no-image__link-list"> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wpvip.com/events/" data-type="URL" data-id="https://wpvip.com/events/">Events</a></p> <p class="valet-sub-nav-no-image__link-list-description">Save the dates, save your spots.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="/case-studies/">Case studies</a></p> <p class="valet-sub-nav-no-image__link-list-description">Read what happens when top brands choose WordPress VIP to drive business growth.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://docs.wpvip.com" data-type="URL" data-id="https://docs.wpvip.com" target="_blank" rel="noreferrer noopener">Documentation</a></p> <p class="valet-sub-nav-no-image__link-list-description">Learn the ins and outs of the WordPress VIP platform.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://learn.wpvip.com" target="_blank" rel="noreferrer noopener">Courses</a></p> <p class="valet-sub-nav-no-image__link-list-description">Learn enterprise-level WordPress development skills.</p> </li> <li class="valet-sub-nav-no-image__link-list-item"> <p class="valet-sub-nav-no-image__link-list-title"><a href="https://wordpressvip.zendesk.com/" data-type="link" data-id="https://wordpressvip.zendesk.com/">Contact support</a></p> <p class="valet-sub-nav-no-image__link-list-description">Open a support ticket with the WordPress VIP team.</p> </li> </ul> </div> </div> </div> </div> <div class="menu-accordion-link"><a href="https://wpvip.com/partners">Partners</a></div> <div class="menu-accordion-link"><a href="/pricing/">Pricing</a></div> <div class="valet-nav__mobile-bottom"> <a class="valet-nav__cta" href="https://wpvip.com/get-a-demo/" > <span class="valet-nav__cta-label">Get a demo</span> </a> <a class="valet-nav__login-mobile" href="https://dashboard.wpvip.com" aria-label="Login" > <svg width="24" height="24" viewBox="0 0 24 24" fill="none" role="presentation" xmlns="http://www.w3.org/2000/svg"> <path d="M10.5 12.75H13.5C16.1234 12.75 18.25 14.8766 18.25 17.5V18.25H5.75V17.5C5.75 14.8766 7.87665 12.75 10.5 12.75Z" stroke="#13191E" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/> <circle cx="12" cy="9.15625" r="3.40625" stroke="#13191E" stroke-width="1.5"/> </svg> </a> </div> </div> </div> </nav> <div class="valet-nav__underlay"></div> </header> <main class="wp-block-template-part"><div class="entry-content content wp-block-post-content has-global-padding is-layout-constrained wp-block-post-content-is-layout-constrained"> <div class="wp-block-athletics-blocks-vip-post-header single-hero undefined"><div class="container relative"> <div class="wp-block-athletics-blocks-vip-post-header-content"> <div class="wp-block-athletics-blocks-vip-post-header-title undefined single-hero__container grid grid-cols-12 pt-28 pb-24"><div class="single-hero__text-wrapper col-span-12 lg:col-span-10 lg:col-start-2"><div class="single-hero__text"><h1 class="mb-4 heading-06 single-hero__text-title wp-block-post-title">WordPress VIP and the GDPR</h1> <p class="single-hero__text-body"></p> </div></div></div> <div class="wp-block-athletics-blocks-vip-post-header-media undefined single-hero__media"><div class="single-hero__img-bg"></div><div class="single-hero__img-wrapper"><div class="single-hero__img"></div></div></div> </div> </div></div> <p>Europe’s General Data Protection Regulation (aka GDPR) is a far-reaching data privacy and security regulation that took effect in May 2018. Among other things, it requires companies and site owners to be transparent about how they collect, use and share personal data. It also gives individuals more access and more choice when it comes to how their own personal data is collected, used, and shared.</p> <p>We have taken various steps to ensure that our products and services are GDPR compliant. </p> <p>For example, we added features to enhance user choice and bring more transparency to our practices around the collection, storage, and use of your data.</p> <p>We offer our WordPress VIP data processing addendum for customers that require a DPA for compliance purposes.</p> <p>We have also certified our compliance with the recently announced <a href="https://www.dataprivacyframework.gov/s/">EU-US Data Privacy Framework</a>. </p> <h2 class="wp-block-heading" id="h-shared-principles">Shared Principles</h2> <p>User privacy is critically important to us at WordPress VIP. Our privacy principles align with many of the GDPR principles, and we built our products and services with those principles in mind.</p> <p>For example:</p> <ul class="wp-block-list"> <li>Data minimalism. We designed our services to minimize the amount of data we collect.</li> <li>Control of Your Content. We aim to give you as much control as possible over who can see your content. The <a href="https://href.li/?https://docs.wpvip.com/technical-references/restricting-site-access/">Privacy Settings</a> give you choices to make your site public, private, or hidden from search engines. And <a href="https://href.li/?https://wordpress.org/documentation/article/content-visibility-classic-editor/">Page Visibility</a> gives you options about who can see specific pages on your site.</li> <li>Strict Guidelines on Providing User Information to Governments. We understand that safeguarding our users’ private information is a vital aspect of the trust our users place in our services to keep them safe, and in some cases, anonymous. Our <a href="https://en.support.wordpress.com/report-blogs/legal-guidelines/">Legal Guidelines</a> describe when we will disclose user information in response to requests from law enforcement or from complainants in civil litigation. (And we have a reputation for challenging overbroad requestsーfor example, we successfully argued to <a href="https://href.li/?https://transparency.automattic.com/2017/07/25/shining-light-on-national-security-letters/">lift non-disclosure orders on National Security Letters</a> from the U.S. government that prohibited us from revealing information about those requests to our users).</li> <li>Your Security is Our Priority. While no online service can ever be 100% secure, we work very hard to <a href="https://wpvip.com/security/">protect our platform and your information</a> from unauthorized access. </li> <li>WordPress Sites are Portable. Your site is yours and your content belongs to you.</li> <li>We provide guides in our documentation that explain how our plugins collect data.</li> </ul> <h2 class="wp-block-heading" id="h-wordpress-privacy-tools">WordPress Privacy Tools</h2> <p>New privacy tools are <a href="https://wordpress.org/news/category/releases/">added regularly</a> to WordPress software to help you manage GDPR. These include a privacy policy page, a privacy policy editing helper, a personal data export tool, and a personal data erasure tool.</p> <p>You can learn more about how to use and integrate your plugin code with these tools in the WordPress.org <a href="https://developer.wordpress.org/plugins/privacy/">Plugin handbook</a>.</p> <h2 class="wp-block-heading" id="h-subprocessors">Subprocessors</h2> <p>We maintain a list of <a href="https://wpvip.com/subprocessors/">third-party subprocessors</a> for your records.</p> </div></main> <div id="contact-us" class="wp-block-group is-style-padding-2 has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <h2 class="wp-block-heading is-style-default" id="h-request-a-wordpress-vip-demo">Request a WordPress VIP demo</h2> <p>Learn how we can help your organization build better digital experiences.</p> <div class="wp-block-leadin-hubspot-form-block"> <script> window.hsFormsOnReady = window.hsFormsOnReady || []; window.hsFormsOnReady.push(()=>{ hbspt.forms.create({ portalId: 24337018, formId: "5e31571c-c412-4029-a52e-88ad646b6782", target: "#hbspt-form-1732375282000-0003577542", region: "na1", })}); </script> <div class="hbspt-form" id="hbspt-form-1732375282000-0003577542"></div></div> </div> <div class="wp-block-template-part"> <div style="height: 25px" aria-hidden="true" class="wp-block-spacer"></div> <div class="wp-block-group is-style-group-footer-top has-global-padding is-layout-constrained wp-block-group-is-layout-constrained"> <div class="wp-block-columns alignfull overflow-hidden is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex" style="border-top-color: var(--wp--preset--color--heading); border-top-width: 2px" > <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-1 wp-block-column-is-layout-flow" style=" padding-top: var(--wp--custom--space--responsive--medium); padding-bottom: var(--wp--custom--space--responsive--medium); flex-basis: 18%; " > <p class="is-style-helper-text" style="text-transform: uppercase">Platform</p> <ul style="font-size: 1rem" class="wp-block-list is-style-footer-links" > <li><a href="/pricing/" data-type="page">Pricing</a></li> <li><a href="/#our-product" data-type="page" data-id="44169">Our Product</a></li> <li><a href="/partners/agency-partners/">Agency Partners</a></li> <li><a href="/partners/technology-partners/">Technology Partners</a></li> <li><a href="/wordpress-vip-for-government/">FedRAMP Authorized</a></li> </ul> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-2 wp-block-column-is-layout-flow" style=" padding-top: var(--wp--custom--space--responsive--medium); padding-bottom: var(--wp--custom--space--responsive--medium); flex-basis: 18%; " > <p class="is-style-helper-text" style="text-transform: uppercase">Resources</p> <ul style="font-size: 1rem" class="wp-block-list is-style-footer-links" > <li><a href="/case-studies/">Case Studies</a></li> <li><a href="/blog/">Blog</a></li> <li><a href="/events/">Events & Webinars</a></li> <li><a href="/resources/" data-type="page" data-id="42813">Resource Library</a></li> <li ><a href="https://docs.wpvip.com/" target="_blank" rel="noreferrer noopener" >Documentation</a ></li > <li ><a href="https://learn.wpvip.com/" target="_blank" rel="noreferrer noopener" >VIP Learn</a ></li > <li ><a href="/wordpress-vip-faq/" data-type="page" data-id="103072">WordPress VIP FAQ</a></li > </ul> </div> <div class="wp-block-column is-layout-flow wp-container-core-column-is-layout-3 wp-block-column-is-layout-flow" style=" padding-top: var(--wp--custom--space--responsive--medium); padding-bottom: var(--wp--custom--space--responsive--medium); flex-basis: 18%; " > <p class="is-style-helper-text" style="text-transform: uppercase">About WordPress VIP</p> <ul style="font-size: 1rem" class="wp-block-list is-style-footer-links" > <li><a href="/about/" data-type="page" data-id="66737">About Us</a></li> <li><a href="/newsroom/" data-type="page" data-id="72540">Newsroom</a></li> <li><a href="/careers/">Careers</a></li> <li><a href="/contact">Contact Us</a></li> <li><a href="http://wordpressvip.zendesk.com">Contact Support</a></li> <li><a href="/brand-guidelines/">Brand Guidelines</a></li> <li><a href="/accessibility/">Accessibility</a></li> </ul> </div> <div class="wp-block-column is-style-last-column-footer is-layout-flow wp-block-column-is-layout-flow" style=" padding-top: var(--wp--custom--space--responsive--medium); padding-bottom: var(--wp--custom--space--responsive--x-small); flex-basis: 46%; " > <p style="margin-top:-4px;" class="wp-block-site-tagline">WordPress VIP combines the ease and flexibility of WordPress with unmatched scalability and security for the enterprise.</p> <div class="wp-block-group is-style-no-padding is-horizontal is-content-justification-space-between is-nowrap is-layout-flex wp-container-core-group-is-layout-3 wp-block-group-is-layout-flex" style=" padding-top: var(--wp--custom--space--static--medium); padding-bottom: var(--wp--custom--space--static--x-large); " > <ul class="wp-block-social-links has-icon-color is-style-logos-only is-layout-flex wp-container-core-social-links-is-layout-1 wp-block-social-links-is-layout-flex"> <li style="color: var(--wp--custom--text--primary); " class="wp-social-link wp-social-link-x has-heading-color wp-block-social-link"><a rel="noopener nofollow" target="_blank" href="https://twitter.com/WordPressVIP?s=20&t=I61h8rdmwqqhGc8xDAFgVw" class="wp-block-social-link-anchor"><svg width="24" height="24" viewBox="0 0 24 24" version="1.1" xmlns="http://www.w3.org/2000/svg" aria-hidden="true" focusable="false"><path d="M13.982 10.622 20.54 3h-1.554l-5.693 6.618L8.745 3H3.5l6.876 10.007L3.5 21h1.554l6.012-6.989L15.868 21h5.245l-7.131-10.378Zm-2.128 2.474-.697-.997-5.543-7.93H8l4.474 6.4.697.996 5.815 8.318h-2.387l-4.745-6.787Z" /></svg><span class="wp-block-social-link-label screen-reader-text">twitter X</span></a></li> <li style="color: var(--wp--custom--text--primary); 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