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sm:w-1/3 md:w-full"><img alt="Illustration of a young Asian man holding his toddler at a grocery store. The man reaches for a jar on a shelf. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FyhnP1UX94FQOZtIPlglp2%2F0d43a312a6bd5ea2df1ddc828a1827c3%2FS3-S5-Reducing_the_burden-Content-cards-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/facing-financial-shock" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Reducing the burden of applying for public benefits</p><p class="type-preset-6 font-sans text-gray-700">We partnered with CMS and USDS on a project aimed at easing the process of income verification for people applying for public benefits.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/department-justice-human-centered-tools" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/department-justice-human-centered-tools"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a middle-aged, Black woman with braided hair. She presents a set of graphs to a group of people in an office. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Ffb9OMEwALRzgE3Zu3fMJ2%2F024a1ad744d59720382adcc5ec372a51%2FS2-S5-Strengthening_response-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Justice</div><p id="/case-studies/department-justice-human-centered-tools" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Empowering Department of Justice staff with human-centered tools</p><p class="type-preset-6 font-sans text-gray-700">We partnered with DOJ on a project aimed at improving the agency staff experience, helping staff process civil rights complaints more effectively.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/cloud-native-solutions-opm" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/cloud-native-solutions-opm"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a white, nonbinary person presenting a group of people. There are charts on a board behind the person and an American flag on the wall. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4gIj60bCFd76jEfeO6rO7g%2Fb3a2ea7947003f82962bcfb68c6601f0%2FS1-S5-Building_cloud-native-Content-card-V1_.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Office of Personnel Management</div><p id="/case-studies/cloud-native-solutions-opm" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building cloud-native solutions with the Office of Personnel Management </p><p class="type-preset-6 font-sans text-gray-700">We partnered with OPM to provide essential services to federal employees.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/veterans-disability-benefits-faster" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/veterans-disability-benefits-faster"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of an old, Latinx man wearing glasses typing on a computer while a young man stands behind him and points at the computer. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FvjBMvo8CShZEAAFHGyJ3e%2F4cb441931963faf6cb0c55b33b072900%2FS1-S4-Helping_Veterans-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Veterans Affairs</div><p id="/case-studies/veterans-disability-benefits-faster" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Helping Veterans get disability benefits faster</p><p class="type-preset-6 font-sans text-gray-700">We partnered with VA and prime contractor Agile Six to increase access to Veteran disability benefits. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/improving-perinatal-care-US-CMS" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/improving-perinatal-care-US-CMS"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a Latinx pregnant woman who uses a wheelchair receiving an ultrasound from a nurse. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F3zBdGpnJgJikkk5ssnS3i%2Fba6964b2ba6e6b3e132c1d152fd524ed%2FS1-S2-Improving_perinatal_care-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/improving-perinatal-care-US-CMS" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Improving perinatal care in the U.S. </p><p class="type-preset-6 font-sans text-gray-700">We partnered with CMS on a project to connect pregnant people to “Birthing-Friendly” hospitals. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/response-readiness-cdc-reportstream" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/response-readiness-cdc-reportstream"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a Middle Eastern woman who wears a hijab. She is looking through a microscope in a lab. There are Petri dishes and test tubes on the lab table. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6yXOZLKaMOXx8Pb341ERNc%2F0b2ddac8f202c60c197782d9e6e55595%2FS2-S4-Empowering_Department-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Disease Control</div><p id="/case-studies/response-readiness-cdc-reportstream" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Strengthening response readiness with the Centers for Disease Control and Prevention's ReportStream</p><p class="type-preset-6 font-sans text-gray-700">We partnered with CDC to help expand ReportStream, an essential tool that enables public health departments to receive data on disease test results. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/ai-tools-public-benefits" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/ai-tools-public-benefits"><div class="w-full sm:w-1/3 md:w-full"><img alt="Two young parents and their baby look at fruit in the grocery store." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4fIuHBnpQMtPkcwV1bCQIh%2F8803d7a82ea789f0ea102d6a3d0f0a57%2FPeople_Family_in_supermarket_looking_at_fruit_Credit_Greta_Hoffman.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Nava Labs</div><p id="/case-studies/ai-tools-public-benefits" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Experimenting with AI-powered tools in public benefits</p><p class="type-preset-6 font-sans text-gray-700">Our Nava Labs team conducted a series of experiments to test how AI can increase access to public benefits. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/user-research-artificial-intelligence" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/user-research-artificial-intelligence"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a young Indigenous woman sitting at an office desk and talking on her cell phone. There is a laptop, monitor, and notebooks on the desk in front of her. Someone working on a computer sits across from her." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F01hGMyeK59fq3Dsf0TaOkn%2F2b6b72266bdf36eec76c7b2c681a72c0%2FS3-S2-Conducting_user_research-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Nava Labs</div><p id="/case-studies/user-research-artificial-intelligence" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Conducting user research to jumpstart human-centered experimentation with artificial intelligence</p><p class="type-preset-6 font-sans text-gray-700">Our insights are helping us identify use cases and design experiments to test how AI-powered tools can expand access to public benefits. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/modernizing-payment-systems-medicare" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/modernizing-payment-systems-medicare"><div class="w-full sm:w-1/3 md:w-full"><img alt="A middle-aged Black woman sits at a desk working on a computer. Her screen shows secure data information. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2oJapCS4jq4GvvRkkpUV4j%2Fabb4a2faee048f7c749272e5f3016faa%2FModernizing-payment-systems-for-Medicare.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/modernizing-payment-systems-medicare" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Modernizing payment systems for Medicare</p><p class="type-preset-6 font-sans text-gray-700">Nava is working with CMS to create flexible, scalable payment systems that will serve the 65 million people who use Medicare.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/building-trust-unemployment-claim-transparency" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/building-trust-unemployment-claim-transparency"><div class="w-full sm:w-1/3 md:w-full"><img alt="A white nonbinary person hands their resume to a young, Black woman while a middle-aged Asian woman waits in line. They are at a public library that is hosting a job fair. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fj1z5Od0JgJvmnwwe4KBiF%2F1968a5a2722fd065a0d83343bf7ebcdb%2FBuilding-trust-with-the-public-through-unemployment-claim-transparency.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Labor</div><p id="/case-studies/building-trust-unemployment-claim-transparency" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building trust with the public through unemployment claim transparency</p><p class="type-preset-6 font-sans text-gray-700">We're helping the U.S. Department of Labor with an initiative to catalyze state-level unemployment insurance modernization projects. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/access-government-services-login-gov" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/access-government-services-login-gov"><div class="w-full sm:w-1/3 md:w-full"><img alt="A female, South Asian USPS employee checks the ID card of an older, white man. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2hTiVEd6HYTGAXQUGTKGjP%2F72338d646c8b7c7031c059254d253f99%2FHelping_people_access_public_benefit_programs_through_Login-gov.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">General Services Administration</div><p id="/case-studies/access-government-services-login-gov" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Helping people access government services through Login.gov</p><p class="type-preset-6 font-sans text-gray-700">We're helping to design, build, and deliver an in-person identity verification service that will help more people access critical government services.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/medicare-preventive-care" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/medicare-preventive-care"><div class="w-full sm:w-1/3 md:w-full"><img alt="A middle-aged CMS employee points to the screen of a tablet. An older South Asian woman and her young granddaughter follow along. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2Fh86BFF6qiMGHt5sbeYtdf%2F76a5cec45d0316ca1fe937e2f411da86%2FHelping_Medicare_beneficiaries_get_preventive_care-V2.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/medicare-preventive-care" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Helping Medicare beneficiaries find and receive preventive care</p><p class="type-preset-6 font-sans text-gray-700">We’re working with CMS on a tool that informs people about preventive care and connects them with primary care providers in their area.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/cdc-pandemic-ready-reportstream" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/cdc-pandemic-ready-reportstream"><div class="w-full sm:w-1/3 md:w-full"><img alt="A young Black nurse wearing a hijab and a face mask gives an older Asian man a COVID test. The man also wears a face mask." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2atLzEfWgdXGHBU2w645l9%2Ffde8add030c7f752b477e3c62824f026%2FEnhancing_pandemic-ready_systems_with_ReportStream.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Disease Control</div><p id="/case-studies/cdc-pandemic-ready-reportstream" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Enhancing the Centers for Disease Control and Prevention's pandemic-ready systems with ReportStream</p><p class="type-preset-6 font-sans text-gray-700">Nava is working with The Centers for Disease Control and Prevention to help public health departments receive crucial data on disease test results. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/building-interoperable-data-pipelines-support-program-outcomes" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/building-interoperable-data-pipelines-support-program-outcomes"><div class="w-full sm:w-1/3 md:w-full"><img alt="Health worker with face mask and shield in subway" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F5oc16mxxF3rKk0tfjcrUKN%2F64f8171908fb29504e872aa76e7c3707%2FPeople-Health-worker-with-face-mask-and-shield-in-subway-Credit-Laura-James.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/building-interoperable-data-pipelines-support-program-outcomes" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building interoperable data pipelines to support program outcomes</p><p class="type-preset-6 font-sans text-gray-700">Our work with CMS and CDC shows that adopting cloud-based infrastructure is key to better data engineering practices</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/modernizing-legacy-systems-data-more-usable" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/modernizing-legacy-systems-data-more-usable"><div class="w-full sm:w-1/3 md:w-full"><img alt="A photo of a Black doctor and Black patient. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F39S6QoZapV6cV2tLQR5mqJ%2F377659312c1ad70d21b299428fad77a8%2FPeople_Medical_Professionals_in_discussion_Credit_Rodnae_Productions.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/modernizing-legacy-systems-data-more-usable" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Modernizing legacy systems to make data more usable</p><p class="type-preset-6 font-sans text-gray-700">Our work with CMS shows that modernizing legacy systems by adopting cloud-based infrastructure is key to better data engineering practices.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/small-pilots-prototype-benefits-claim-tracker" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/small-pilots-prototype-benefits-claim-tracker"><div class="w-full sm:w-1/3 md:w-full"><img alt="An illustration of a young white woman using an inhaler while taking a break from jogging. She is in a park surrounded by joggers and a man with a dog. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4lmqzpPWAZuC0TqjnegL70%2Fa3f5ed7d3ce1c7dd5b7a6b8992784dea%2FPublic-Benifit-Report-VASI-Lead-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Veterans Affairs</div><p id="/case-studies/small-pilots-prototype-benefits-claim-tracker" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">How small pilots helped us prototype a benefits claim fast tracker </p><p class="type-preset-6 font-sans text-gray-700">We built tools to help get Veterans critical healthcare when they need it. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/shaping-policy-design-practices" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/shaping-policy-design-practices"><div class="w-full sm:w-1/3 md:w-full"><img alt="A group of employees work together on developing wireframes at a table." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2wqCOCoMwaeKhUc7CkARIg%2F4631049c12c6f8efd13a9495b746cfa7%2FProcess_People_at_desk_drawing_wireframes_Credit_unsplash.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Veterans Affairs</div><p id="/case-studies/shaping-policy-design-practices" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Shaping policy with design practices</p><p class="type-preset-6 font-sans text-gray-700">With human-centered design practices like user research and prototyping, Nava designed a set of digital tools and helped update an 85-year-old policy.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/supporting-veterans-virtual-tele-hearings" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/supporting-veterans-virtual-tele-hearings"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Cd5qgZsAj5aLLDOMGELQf%2F906a0b71fe17a9557ee505905aa7d142%2FTechnology-Person-at-laptop-in-a-Zoom-meeting-Credit-Unsplash-V2.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Veterans Affairs</div><p id="/case-studies/supporting-veterans-virtual-tele-hearings" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Supporting Veterans with virtual tele-hearings</p><p class="type-preset-6 font-sans text-gray-700">During the pandemic, Nava partnered with VA to build virtual tele-hearings so that Veterans could have benefits hearings wherever they choose.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/cloud-infrastructure-excellent-customer-experiences" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/cloud-infrastructure-excellent-customer-experiences"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" src="https://images.ctfassets.net/t2ekr6eg3fr3/7IHFwx78IQQZoRQQQaKSns/233c89a2a672c10b764b530a6a6234a3/Toolkit_Pattern_6_V2.svg"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/cloud-infrastructure-excellent-customer-experiences" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Scalable cloud infrastructure to support excellent customer experiences </p><p class="type-preset-6 font-sans text-gray-700">Optimizing its cloud platform will enable CMS to eventually quadruple the number of applications it supports — but costs and workloads won't.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/designing-a-more-personal-healthcare-experience" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/designing-a-more-personal-healthcare-experience"><div class="w-full sm:w-1/3 md:w-full"><img alt="An elderly white man is pushed in a wheelchair by a young Asian man down a street sidewalk." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2MDK1GBTJ2TveEVIvaORSI%2F5151db94439f9615024b339962300b3f%2FPeople_Young_man_pushing_old_man_in_wheelchair_Credit_Rodnae_Productions.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Centers for Medicare & Medicaid Services</div><p id="/case-studies/designing-a-more-personal-healthcare-experience" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Designing a more personal healthcare experience</p><p class="type-preset-6 font-sans text-gray-700">Nava is working to design a more seamless, personal, and integrated experience for Medicare beneficiaries. </p></div></a></div></div></div></div></section><div class="responsive-container md:hidden py-lg flex justify-end"></div></div></section><section id="4H3rNB8ylj6EIEYrK4GPxC" class="pt-xl pb-4xl"><div class="responsive-container"><hr class="h-[2px] bg-gray-300" aria-hidden="false"/><div class="w-full pt-md flex justify-between items-center "><div class="md:w-2/3 "><h2 class="font-sans type-preset-3 font-bold">State partners </h2></div><div class="hidden md:inline-block"></div></div></div><div class="pt-2xl"><section class=""><div class="responsive-container "><div class="w-full"><div class="w-full grid grid-cols-1 md:grid-cols-2 lg:grid-cols-4 gap-x-md md:gap-x-2xl gap-y-3xl "><div class="w-full self-stretch lg:col-span-2"><a href="/case-studies/user-research-unemployment-insurance" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/user-research-unemployment-insurance"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a young Black man with a prosthetic left arm. He sits at a table and talks to a group of three people. There are charts and notes on the table and around the room. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1Bmmgk1Oo3gDfuJwsNVWpA%2F7d4985ca83cf7995e1d93be1cae9143f%2FS3-S4-Leveraging_user_research-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Labor</div><p id="/case-studies/user-research-unemployment-insurance" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Leveraging user research to improve unemployment insurance delivery</p><p class="type-preset-6 font-sans text-gray-700">We partnered with the Department of Labor on a user research initiative aimed at providing states with human-centered modernization recommendations. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/strategic-communications-unemployment-insurance" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/strategic-communications-unemployment-insurance"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a middle-aged Latinx woman standing at a podium. There is a U.S. flag behind her. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2FrojZQ878MzIDPYtLGYXMR%2Fa0790bf1ad236611cfe49677f37a21de%2FS3-S3-Communicating_the_successes-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">U.S. Department of Labor</div><p id="/case-studies/strategic-communications-unemployment-insurance" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Communicating the successes of state unemployment insurance programs</p><p class="type-preset-6 font-sans text-gray-700">We worked with the U.S. Department of Labor on a report that outlines how states are using federal funding to modernize unemployment insurance. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/claimant-portal-new-jersey-unemployment" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/claimant-portal-new-jersey-unemployment"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a young, Asian man who wears glasses. He holds a resume and stands in front of a storefront with a Now Hiring sign in the window. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6wtsNQpqrpJuWDMsLfIQTE%2Fff0df2a05dabc6406b6d3d29a7af034c%2FS2-S1-Delivering_a_human-centered-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of New Jersey</div><p id="/case-studies/claimant-portal-new-jersey-unemployment" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Delivering a human-centered claimant portal for New Jersey unemployment insurance </p><p class="type-preset-6 font-sans text-gray-700">We used agile development and API technology to help the State of New Jersey revamp its unemployment insurance claimant portal. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/api-paid-family-medical-leave" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/api-paid-family-medical-leave"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a South Asian man with a beard who wears a turban and glasses. He sits at the bedside of his aging mother in a hospital. She wears glasses and they hold hands. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6rHfueCZA1NXeuoNv7SIdw%2Fe3b370a5f4e0a89ba21e89860b0c8785%2FS2-S2-Building_a_flexible_paid-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><p id="/case-studies/api-paid-family-medical-leave" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building a flexible paid family and medical leave program with API technology</p><p class="type-preset-6 font-sans text-gray-700">We partnered with the Commonwealth of Massachusetts to develop an API layer that connects disparate systems.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/multilingual-paid-family-medical-leave" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/multilingual-paid-family-medical-leave"><div class="w-full sm:w-1/3 md:w-full"><img alt="Illustration of a toddler playing with blocks. Behind the toddler there is a pregnant woman in a wheelchair and a person kneeling on the floor. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4TACO8rICbkW7J3HpIcqJ0%2F839dfb686bdc2c9d41feb8e1945be343%2FS1-S1-Building_a_multilingual-Content-card-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Commonwealth of Massachusetts</div><p id="/case-studies/multilingual-paid-family-medical-leave" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building a multilingual paid family and medical leave experience </p><p class="type-preset-6 font-sans text-gray-700">We partnered with Massachusetts to help deliver a paid family and medical leave (PFML) application experience in a total of five languages. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/user-research-unemployment-benefits-new-jersey" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/user-research-unemployment-benefits-new-jersey"><div class="w-full sm:w-1/3 md:w-full"><img alt="A middle-aged white woman, a middle-aged Middle Eastern man, and an older white man in a wheelchair engage in a card sorting activity at a desk. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F1LoN4PF3Dcp3k1z3j1Rur6%2F951794045e2c88d860aae3f67a14a90d%2FImproving_access_to_unemployment_benefits_in_New_Jersey.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of New Jersey</div><p id="/case-studies/user-research-unemployment-benefits-new-jersey" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Applying user research to improve access to unemployment benefits in New Jersey</p><p class="type-preset-6 font-sans text-gray-700">Nava is leveraging user research to help the New Jersey Department of Labor make its UI technology more accessible, flexible, and resilient.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/designing-api-prototype-montana-wic" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/designing-api-prototype-montana-wic"><div class="w-full sm:w-1/3 md:w-full"><img alt="An illustration of a Black father, mother, and their children." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6qvoxKSjA0HtFUJta33cyr%2Fa7b1c4094577385a70b9579d564bba71%2FWIC-New-Comp-Images-2.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of Montana</div><p id="/case-studies/designing-api-prototype-montana-wic" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Designing an API prototype for Montana WIC</p><p class="type-preset-6 font-sans text-gray-700">Nava worked with the state of Montana’s WIC agency to build an API prototype, helping ease data management and informing a national API standard. </p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/designing-eligibility-screener-montana-wic" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/designing-eligibility-screener-montana-wic"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F4avgXRoMSyYDtLj1VyfYzg%2Fd9cead4b4bec8fe2077f6a407932424c%2FWIC-New-Comp-Images-1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of Montana</div><p id="/case-studies/designing-eligibility-screener-montana-wic" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Designing an eligibility screener tool for Montana WIC</p><p class="type-preset-6 font-sans text-gray-700">Nava worked with Montana’s Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) agency to help ease the enrollment process.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/using-a-pilot-to-minimize-risk-and-rapidly-deliver-new-services" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/using-a-pilot-to-minimize-risk-and-rapidly-deliver-new-services"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F692eccgt4eqBQKJnhzF2hc%2F120b9e004dbaf9e5c7e7c9d207345502%2FPublic-Benifit-Report-Mass-Lead-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">Commonwealth of Massachusetts</div><p id="/case-studies/using-a-pilot-to-minimize-risk-and-rapidly-deliver-new-services" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Using a pilot to minimize risk and rapidly deliver new services</p><p class="type-preset-6 font-sans text-gray-700">Using pilots to minimize risk, Nava support the launch of the Commonwealth of Massachusetts' new Paid Family Medical Leave (PFML) program.</p></div></a></div><div class="w-full self-stretch "><a href="/insights/building-public-benefit-claims-trackers-across-states" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/insights/building-public-benefit-claims-trackers-across-states"><div class="w-full sm:w-1/3 md:w-full"><img alt="An illustration of a young white woman sitting at a computer in the library. There are two computers to her left, and a Black man uses one of them. " loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F6QlDq2hGae81Vz07ekezFi%2Fcce8fda32055d27052d625972175e257%2FPublic-Benifit-Report-CA-UI-Lead-V1.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><p id="/insights/building-public-benefit-claims-trackers-across-states" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Building public benefit claims trackers across states</p><p class="type-preset-6 font-sans text-gray-700">What we learned helping design and build public benefits claims trackers for the Commonwealth of Massachusetts as well as the state of California.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/integrating-eligibility-enrollment-software" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/integrating-eligibility-enrollment-software"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F53syXrNrMCnemfZbc7iKxO%2Fe69dac8dc58a1251111a0d93d517e3ec%2FPeople-Family-in-supermarket-Credit-Greta-Hoffman.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of Vermont</div><p id="/case-studies/integrating-eligibility-enrollment-software" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Integrating eligibility and enrollment, one piece of software at a time</p><p class="type-preset-6 font-sans text-gray-700">Nava created flexible and reusable software and design components to help make it easier for Vermonters to access their benefits.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/observations-integrated-eligibility-enrollment" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/observations-integrated-eligibility-enrollment"><div class="w-full sm:w-1/3 md:w-full"><img alt="A white man and a Black man talk at a table while drinking coffee." loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7Gf8sHCfT30aDwrjPEw2TE%2F0461803ef864be5c2862c92e4bc21a9b%2FPeople_Two_men_talking_over_coffee_Credit_Rodnae_Productions.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of Vermont</div><p id="/case-studies/observations-integrated-eligibility-enrollment" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Observations from successful integrated eligibility and enrollment projects</p><p class="type-preset-6 font-sans text-gray-700">Working on integrated benefits systems with Vermont, California, and other states has highlighted a few key strategies for success.</p></div></a></div><div class="w-full self-stretch "><a href="/case-studies/help-people-crisis-user-research" class="group flex flex-col sm:flex-row gap-md md:flex-col h-full article-feed" aria-labelledby="/case-studies/help-people-crisis-user-research"><div class="w-full sm:w-1/3 md:w-full"><img alt="" loading="lazy" width="16" height="9" decoding="async" data-nimg="1" class="bg-navy-700 object-cover w-full group-hover:scale-105 ease-in duration-200" style="color:transparent;width:100%;height:auto" sizes="100vw" srcSet="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=640&q=50 640w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=750&q=50 750w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=828&q=50 828w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=1080&q=50 1080w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=1200&q=50 1200w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=1920&q=50 1920w, /_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F7o9AZMq0Iom1tojQi6QeRm%2F1369f63aa7fa26bb68067a2cd65db6c3%2FTechnology-Young-woman-looking-at-large-monitor-Credit-Raeng-V2.jpg&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of California</div><p id="/case-studies/help-people-crisis-user-research" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">To quickly help people in a crisis, start with user research</p><p class="type-preset-6 font-sans text-gray-700">Starting with user research ensures that what you build will give people the help they need, when they need it.</p></div></a></div><div class="w-full self-stretch "><a 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/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2OvolvKg3qJZ4fA3VQfxgU%2Fb8beb57d60df352f03884478fcd22f20%2FYoung_woman_looking_out_of_train_window_credit_Ketut_Subiyanto.png&w=2048&q=50 2048w" src="/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Ft2ekr6eg3fr3%2F2OvolvKg3qJZ4fA3VQfxgU%2Fb8beb57d60df352f03884478fcd22f20%2FYoung_woman_looking_out_of_train_window_credit_Ketut_Subiyanto.png&w=2048&q=50"/></div><div class="w-full sm:w-2/3 md:w-full"><div class=" type-preset-8 text-gray-500 mb-md">State of California</div><p id="/case-studies/rapidly-building-unemployment-services-during-the-pandemic" class="type-preset-6 mb-sm font-bold tracking-tight text-gray-900 font-sans group-hover:text-sage-400">Rapidly building unemployment services during the pandemic</p><p class="type-preset-6 font-sans text-gray-700">Nava partnered with the State of California to build two cloud-based digital services for their unemployment benefits program, in just three 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