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eNom - domain name, web site hosting, email, registration
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style="display:none;"> <div class="sAlert"></div> </div> <div id="ctl00_pnlCCError" style="display:none;"> <div class="sError"><a id="ctl00_lnkEditCC" href="javascript:__doPostBack('ctl00$lnkEditCC','')">Add Credit Card</a></div> </div> </div> <script language="Javascript" type="text/javascript"> // fieldname, warningname, remainingname, maxchars function CheckFieldLength(fn, wn, rn, mc) { var len = fn.value.length; if (len > mc) { fn.value = fn.value.substring(0, mc); len = mc; } document.getElementById(wn).innerHTML = len; document.getElementById(rn).innerHTML = mc - len; } function validate() { var bFound = "false"; var strTemp; var strTemp1; for (var i = 0; i < document.forms[0].elements.length; i++) { strTemp = document.forms[0].elements[i].id; if (strTemp.indexOf("DName") > -1) { strTemp1 = i; if (document.forms[0].elements[i].value != '') { bFound = "true"; } } if (strTemp.indexOf("EForward") > -1) { if (document.forms[0].elements[i].value != '') { bFound = "true"; } } } if (bFound == "false") { alert('You must enter either a Domain Name or Email Address to Search'); document.forms[0].elements[strTemp1].focus(); return false; } return true; } function ValidateCaptcha(source, arguments) { arguments.IsValid = false; var xmlhttp if (window.XMLHttpRequest) { // code for IE7+, Firefox, Chrome, Opera, Safari xmlhttp = new XMLHttpRequest(); } if (window.ActiveXObject) { // code for IE6, IE5 var xmlhttp = new ActiveXObject("Microsoft.XMLHTTP"); } // setup request body var sCaptcha; var sCaptchaAnswer; //ctl00_Main_hdnCaptcha //ctl00_Main_captcha sCaptcha = document.getElementById("ctl00_Main_hdnCaptcha").value; sCaptchaAnswer = document.getElementById("ctl00_Main_captcha").value; xmlhttp.open('GET', '/captchautil/validatecaptcha.aspx?cap=' + encodeURI(sCaptcha) + '&ans=' + sCaptchaAnswer, false); xmlhttp.send(null); if (xmlhttp.responseText == 'true') { arguments.IsValid = true; } else { arguments.IsValid = false; } } </script> <div id="ctl00_Main_ValSummary" class="sError" style="color:Red;display:none;"> </div> <div class="sCF"> <div class="sFR sMTlg sML sMRsm"> <img src="/_images/2012/img-abuse-policy.png" /> </div> <h1 class="sH2 sMBx" style="line-height: normal"> Enom Security & Abuse Policy</h1> <p class="sTxtLg pIntro"> As one of the largest domain name service providers, Enom has a dedicated Compliance team that strives to improve the security of the Internet. Whether we are proactively taking bad actors offline or investigating reports of abuse, safeguarding the online interests of consumers and organizations is a job our team takes very seriously. Enom uses Zendesk to track requests. </p> </div> <div class="bootstrap-nest" id="container-1" role="tabpanel"> <ul role="tablist" class="nav nav-tabs"> <li role="presentation" class="active"><a href="#fragment-0" role="tab" aria-controls="fragment-0" data-toggle="tab">Report Abuse</a></li> <li role="presentation"><a href="#fragment-1" role="tab" aria-controls="fragment-1" data-toggle="tab">Illegal Pharmacies</a></li> <li role="presentation"><a href="#fragment-2" role="tab" aria-controls="fragment-2" data-toggle="tab">Spam & Malware</a></li> <li role="presentation"><a href="#fragment-3" role="tab" aria-controls="fragment-3" data-toggle="tab">Rights Protection</a></li> <li role="presentation"><a href="#fragment-4" role="tab" aria-controls="fragment-4" data-toggle="tab">Tiered Access</a></li> </ul> <div class="tab-content"> <div id="fragment-0" role="tabpanel" class="tab-pane active"> <p> Enom has a zero tolerance policy for spam and a public track record of responsively and responsibly taking action when we discover spam from domains registered or hosted with us. Our team monitors the use of our system and services to ensure they are not used for the purpose of sending out unsolicited email.</p> <p>If you would like to report spam for a domain registered in our system, please provide the required information requested below. Our team will investigate within the next 24 business hours. Please keep in mind: </p> <ul class="sUL"> <li>We will not contact you unless we need more information.</li> <li>Your message will be evaluated for merit and acted on where appropriate.</li> <li>We may contact the reseller about the abuse report if that domain name is registered through a partner.</li> <li>We reserve the right to use your notice to substantiate the abuse to the domain name registrant. </li> <li>You may not receive a reply or update from us unless additional information is needed. </li> </ul> <p>We take abuse very seriously and investigate every incident that is reported. Please provide the following required details so that our team can research your complaint.</p> <div class="sBox sClr10"> <div class="sBox sBS1 sMTx sMBx sTxtSm"> <strong>Your email address</strong><br /> <input name="ctl00$Main$txtEmailAddress" type="text" id="ctl00_Main_txtEmailAddress" size="40" /> <span id="ctl00_Main_rfvEmail" style="color:Red;display:none;"></span> <span id="ctl00_Main_valEmailAddress" style="color:Red;display:none;"></span> <div class="sMTsm"> <strong>Domain Name advertised/used in spam</strong><br /> <input name="ctl00$Main$txtDomainName" type="text" id="ctl00_Main_txtDomainName" size="40" /> <span id="ctl00_Main_valDomain" style="color:Red;display:none;"></span> </div> <div class="sMTsm"> <strong>Paste your complaint and complete text of the email, including headers</strong><br /> <textarea name="ctl00$Main$taMessage" id="ctl00_Main_taMessage" cols="65" rows="20" style="height: 80px" onkeyup="CheckFieldLength(ctl00_Main_taMessage, 'charcount', 'remaining', 8000);" onkeydown="CheckFieldLength(ctl00_Main_taMessage, 'charcount', 'remaining', 8000);" onmouseout="CheckFieldLength(ctl00_Main_taMessage, 'charcount', 'remaining', 8000);"></textarea> <div class="sNote sTxtSm"><em><span id="charcount">0</span> entered | <span id="remaining">8000</span> remaining</em></div> <span id="ctl00_Main_valComplaint" style="color:Red;display:none;"></span> </div> <div class="sMTsm"> <strong>Help us fight spam by entering the case sensitive characters shown</strong> <div class="sCF"> <div class="sFL sMR"> <img id="ctl00_Main_imgCaptcha" src="/captchautil/Captcha.aspx?annc=30B97F6572288AC47DDEC1F18ECFE820" style="width:230px;border-width:0px;" /> </div> <div class="sFL sMR"> <input name="ctl00$Main$captcha" type="text" id="ctl00_Main_captcha" size="30" /> <input type="hidden" name="ctl00$Main$hdnCaptcha" id="ctl00_Main_hdnCaptcha" value="30B97F6572288AC47DDEC1F18ECFE820" /> <span id="ctl00_Main_valCaptcha" style="color:Red;display:none;"></span> <span id="ctl00_Main_cvCaptcha" style="color:Red;display:none;"></span> </div> </div> </div> <div class="sHr sAlt5"></div> <div class="sCF"> <div class="sFL"> <a id="ctl00_Main_btnSend" class="sBtn" href="javascript:WebForm_DoPostBackWithOptions(new WebForm_PostBackOptions("ctl00$Main$btnSend", "", true, "", "", false, true))">Submit</a> </div> <div class="sFR"> <img id="ctl00_Main_imgE" src="/domains/GifOutText.aspx?ext=1&t=ED8F8C9B9D8BAE8B808183C08D818392DFDFC1DCD8C1DCDEDCDACEDFDED4DFD6D4DFDECEBEA3" style="border-width:0px;" /> </div> <div class="sFR" style="font-family: Verdana, Geneva, 'DejaVu Sans', sans-serif; font-size: 11px; color: #335566; margin-top: 2px">You may also submit an email to </div> </div> </div> </div> </div> <div id="fragment-1" role="tabpanel" class="tab-pane"> <p> eNom has actively combated illegal online pharmacies through a multi-faceted approach and extensive collaboration with Internet leaders and law enforcement officials. </p> <ul class="sUL"> <li> eNom is a founding member of the <a href="http://www.safemedsonline.org/" target="_blank">Center for Safe Internet Pharmacies</a> (CSIP), whose mission is to promote safe online pharmacies, and has an active member representative on the board of CSIP.</li> <li>Working diligently and pro-actively with <a href="http://www.legitscript.com/" target="_blank">LegitScript</a>, the leading source of Internet pharmacy verification, eNom identifies customers violating our terms of service by operating illegal online pharmacies and takes them offline. As a result of this partnership, we have developed an aggressive policy that has led to an exemplary process and success rate in combating "rogue" Internet pharmacies.</li> <li>Thousands of illegal online pharmacies have been shut down by eNom over the past few years. </li> <li>An <a href="http://cseweb.ucsd.edu/~klevchen/llfkmvs-leet11.pdf" target="_blank">independent study</a> conducted by academic researchers concluded that our relationship with LegitScript has had the noticeable effect of removing a high percentage of these rogue pharmacy domain names from eNom's systems and the Internet.</li> </ul> </div> <div id="fragment-2" role="tabpanel" class="tab-pane"> <p> eNom has a zero tolerance policy for spam and a public track record of responsively and responsibly taking action when we discover spam or security issues with systems registered or hosted with eNom. </p> <ul class="sUL"> <li>Working closely with many Internet security organizations, we share information critical to combating spam and malware across the Internet. Collaborating with companies like Spamhaus, HostExploit, Arbor, NetCraft, Google and many others, we actively strive to make the Internet a safer environment for consumers.</li> <li>We monitor the use of our system and services to ensure they are not used for the purpose of sending out unsolicited email. And we have taken measures to prevent the abuse of our registration engine and DNS services at a transaction's point of origin doing our part to eliminate spam.</li> <li> eNom works with HostExploit to establish accurate and reliable measurements of spam and malware activities on our systems and our efforts have resulted in our systems being relatively free of harmful spam and malware, as <a href="http://hostexploit.com/blog/14-reports/3533-hacking-bad-hosting-a-false-positives.html" target="_blank">reported by HostExploit</a>.</li> <li> eNom investigates and takes appropriate action with every Spam or security report that we receive.</li> </ul> </div> <div id="fragment-3" role="tabpanel" class="tab-pane"> <p>Navigating the complex world of intellectual property rights protection in hundreds of countries and protecting third party rights holders is a full time job for many people at eNom.</p> <ul class="sUL"> <li>Our staff members have consistently contributed to ICANN policy and process development with respect to Rights Protection. An example is the Community Proposal for the Trademark Clearinghouse for the new gTLD program, where we co-authored this important document submitted to ICANN in October 2012.</li> <li> eNom complies with the <a href="/terms/drp.asp">Uniform Domain Name Dispute Resolution Policy</a>, as approved by ICANN, regarding disputes concerning domain names alleged to infringe the rights of third parties.</li> <li> eNom respects the copyright rights of others and expects that the people who use its services do the same. We follow the DMC's notice and takedown provisions concerning the removal of materials infringing on the copyright rights of third parties. Please see our <a href="/terms/copyright_policy.asp">Copyright Policy</a> for more information.</li> <li>We have established a clear <a href="/terms/subpoena_civil.asp">Civil Subpoena Policy</a> and a clear <a href="/terms/subpoena_criminal.asp">Criminal Subpoena Policy</a> to assist rights holders and law enforcement in investigating abuse and wrong doing. </li> </ul> </div> <div id="fragment-4" role="tabpanel" class="tab-pane"> <p>If you have a legitimate interest to access the tiered registration directory, click <a href="mailto:tieredaccess@tucows.com?subject=Legitimate%20Interest%20Request%20for%20Tiered%20Access%20(Enom)&body=%0D%0A%0D%0A%0D%0A%0D%0AName:%0D%0A%0D%0ALegitimate interest for access:%0D%0A%0D%0ADomain name(s):%0D%0A%0D%0A%0D%0A%0D%0A">here</a> to send an email including your name, legitimate interest for access, and domain name(s) for which access is desired. If you already have access and would like to log in, click <a href="https://tieredaccess.com" target="_blank">here</a>. </p> </div> </div> </div> <script> var hash = window.location.hash; hash && $('ul.nav a[href="' + hash + '"]').tab('show'); $("ul.nav a").on("click", function () { window.location.hash = $(this).attr('href'); }); </script> </div> </div> </div> </div> <div class="bootstrap-nest"> <div class="sFtr"> <div id="ctl00_Footer_pnlFooterRow1" class="sFtrR1"> <div class="container"> <div class="row"> <div class="sC1 col-xs-12 col-sm-4"> <div class="ln1"> </div> <div class="ln2"> </div> <div class="ln4"> </div> <div class="ln5"> </div> </div> <div class="sC2 col-xs-12 col-sm-4"> <strong class="sTitle">Connect With Us</strong><br /> <ul class="list-unstyled"> <li> <a href="http://twitter.com/enom" target="_blank" class="twitter"> <strong>Twitter®</strong> Instant updates about what's going on.<br /> <strong class="sLink">Follow Us</strong> </a> </li> <li> <a href="http://www.linkedin.com/company/enom" target="_blank" class="linkedin"> <strong>LinkedIn®</strong> Find, connect, and collaborate.<br /> <strong class="sLink">Join Us</strong> </a> </li> </ul> </div> <div class="sC3 col-xs-12 col-sm-4"> <strong class="sTitle">Useful Links</strong><br /> <ul class="clearfix list-unstyled"> <li class="pull-left"><a href="https://www.enom.com/reseller/about-enom/">About Us</a></li> <li class="pull-left"><a href="https://www.enom.com/reseller/contact-us/">Contact Us</a></li> <li class="pull-left"><a href="https://www.enom.com/blog">News</a></li> <li class="pull-left"><a href="https://www.enom.com">Our Services</a></li> <li class="pull-left"> <a href="/resellers/benefits-pricingplans.aspx">Pricing</a> </li> <li class="pull-left"><a href="https://enomstatus.com">Maintenance</a></li> <li class="pull-left"><a href="/whois/default.aspx">WHOIS Lookup</a></li> <li class="pull-left"><a href="/site-map.aspx">Site Map</a></li> <li class="pull-left"><a href="/help/abusepolicy.aspx">Report Abuse</a></li> <li class="pull-left"><a href="/raa/">RAA Policy</a></li> </ul> </div> </div> </div> </div> <div class="sFtrR3 container"> <div style="text-align:center;padding-top:20px"> <div> <img style="display:inline-block;vertical-align:middle" class="global-footer__enom-logo" alt="enom.com" src="/_images/2016/enom-new-logo.png" /> is part of Tucows, a leading domain name services company.<br /> Copyright © <span id="ctl00_Footer_lblYearStart">1998</span>-<span id="ctl00_Footer_lblYear">2024</span> Enom LLC. All rights reserved. <a href="/terms/default.aspx">Terms & Conditions</a> | <a href="/terms/privacy.asp">Privacy Policy</a> | <a href="/help/AbusePolicy.aspx">Abuse Policy</a> </div> <div style="margin:20px 0 40px 0"> <span class="icann"></span> <span class="verisign"></span> </div> </div> </div> </div> </div> </div> <script type="text/javascript"> //<![CDATA[ var Page_ValidationSummaries = new Array(document.getElementById("ctl00_Main_ValSummary")); var Page_Validators = new Array(document.getElementById("ctl00_Main_rfvEmail"), document.getElementById("ctl00_Main_valEmailAddress"), document.getElementById("ctl00_Main_valDomain"), document.getElementById("ctl00_Main_valComplaint"), document.getElementById("ctl00_Main_valCaptcha"), document.getElementById("ctl00_Main_cvCaptcha")); //]]> </script> <script type="text/javascript"> //<![CDATA[ var ctl00_Main_ValSummary = document.all ? document.all["ctl00_Main_ValSummary"] : document.getElementById("ctl00_Main_ValSummary"); ctl00_Main_ValSummary.headertext = "The following errors were found:"; ctl00_Main_ValSummary.displaymode = "List"; var ctl00_Main_rfvEmail = document.all ? 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