Channels & Apps - Help Scout Support

<!DOCTYPE html> <html> <head> <meta charset="utf-8"/> <title>Channels & Apps - Help Scout Support</title> <meta name="viewport" content="width=device-width, maximum-scale=1"/> <meta name="apple-mobile-web-app-capable" content="yes"/> <meta name="format-detection" content="telephone=no"> <meta name="description" content="Integrations with Help Scout"/> <meta name="author" content="Help Scout"/> <link rel="canonical" href="https://docs.helpscout.com/collection/1549-channels-apps"/> <link rel="stylesheet" href="//d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1742144783776.css"> <style> body { background: #f7f9fa; } .navbar .navbar-inner { background: #3197d6; } .navbar .nav li a, .navbar .icon-private-w { color: #556575; } .navbar .brand, .navbar .nav li a:hover, .navbar .nav li a:focus, .navbar .nav .active a, .navbar .nav .active a:hover, .navbar .nav .active a:focus { color: #ffffff; } .navbar a:hover .icon-private-w, .navbar a:focus .icon-private-w, .navbar .active a 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transform: scale(0);} </style> </head> <body> <header id="mainNav" class="navbar"> <div class="navbar-inner"> <div class="container-fluid"> <a class="brand" href="https://www.helpscout.com/"> <span>Help Scout Support</span> </a> <button type="button" class="btn btn-navbar" data-toggle="collapse" data-target=".nav-collapse"> <span class="sr-only">Toggle Navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <div class="nav-collapse collapse"> <nav role="navigation"> <ul class="nav"> <li id="home"><a href="/">Home <b class="caret"></b></a></li> <li id="getting-started"><a href="/collection/1543-getting-started">Getting Started <b class="caret"></b></a></li> <li id="inbox-2"><a href="/collection/1586-inbox-2">Inbox 2 <b class="caret"></b></a></li> <li id="account-management"><a href="/collection/1546-account-management">Account Management <b class="caret"></b></a></li> <li id="inbox"><a href="/collection/1-inbox">Inbox <b class="caret"></b></a></li> <li id="beacon"><a href="/collection/1202-beacon">Beacon <b class="caret"></b></a></li> <li id="docs"><a href="/collection/3-docs">Docs <b class="caret"></b></a></li> <li class="active" id="channels-apps"><a href="/collection/1549-channels-apps">Channels & Apps <b class="caret"></b></a></li> <li id="status"><a href="/collection/1454-status">Status <b class="caret"></b></a></li> </ul> </nav> </div> </div> </div> </header> <section id="contentArea" class="container-fluid"> <div class="row-fluid"> <section id="main-content" class="span9"> <div class="contentWrapper"> <h1>Most Popular Articles</h1> <ul class="articleList"> <li><a href="/article/271-connect-slack-with-help-scout-get-notifications-in-slack"><i class="icon-article-doc"></i><span>Connect Slack With Help Scout to Get Notifications in Slack<span></a></li> <li><a href="/article/848-jira"><i class="icon-article-doc"></i><span>Connect Jira With Help Scout to Link Conversations and Issues<span></a></li> <li><a href="/article/455-connect-magento-with-help-scout-view-customer-data-in-sidebar"><i class="icon-article-doc"></i><span>Connect Magento With Help Scout to View Customer Data in Sidebar<span></a></li> <li><a href="/article/1140-mailbox-api"><i class="icon-article-doc"></i><span>Help Scout's Inbox API, Docs API, Beacon JavaScript, Apps, and Open Source Tools<span></a></li> <li><a href="/article/323-connect-woocommerce-and-help-scout"><i class="icon-article-doc"></i><span>Connect WooCommerce and Help Scout<span></a></li> <li><a href="/article/235-talkdesk"><i class="icon-article-doc"></i><span>Connect Talkdesk and Help Scout to Manage Phone Calls<span></a></li> <li><a href="/article/700-salesforce"><i class="icon-article-doc"></i><span>Connect Salesforce With Help Scout<span></a></li> <li><a href="/article/896-hubspot"><i class="icon-article-doc"></i><span>Connect HubSpot With Help Scout to Manage Customer Data<span></a></li> <li><a href="/article/294-shopify"><i class="icon-article-doc"></i><span>Connect Shopify With Help Scout to View and Work With Orders in the Sidebar<span></a></li> <li><a href="/article/1496-connect-help-scout-with-messenger-to-manage-facebook-conversations"><i class="icon-article-doc"></i><span>Add the Messenger Channel to Help Scout to Manage Facebook Conversations<span></a></li> </ul> </div> </section> <aside id="sidebar" class="span3"> <form action="/search" method="GET" id="searchBar" class="sm" autocomplete="off"> <input type="hidden" name="collectionId" value="65a0618950123c76b168c394"/> <input type="text" name="query" title="search-query" class="search-query" placeholder="Search" value="" aria-label="Search" /> <button type="submit"> <span class="sr-only">Toggle Search</span> <i class="icon-search"></i> </button> <div id="serp-dd" style="display: none;" class="sb"> <ul class="result"> </ul> </div> </form> <h3>Categories</h3> <ul class="nav nav-list"> <li ><a href="/category/1561-analytics">Analytics <i class="icon-arrow"></i></a></li> <li ><a href="/category/1560-apps">Apps <i class="icon-arrow"></i></a></li> <li ><a href="/category/1562-communication">Communication <i class="icon-arrow"></i></a></li> <li ><a href="/category/1567-connectors">Connectors <i class="icon-arrow"></i></a></li> <li ><a href="/category/1563-crm">CRM <i class="icon-arrow"></i></a></li> <li ><a href="/category/1564-ecommerce">Ecommerce <i class="icon-arrow"></i></a></li> <li ><a href="/category/1565-marketing">Marketing <i class="icon-arrow"></i></a></li> <li ><a href="/category/1566-support">Support <i class="icon-arrow"></i></a></li> </ul> </aside> </div> <div id="noResults" style="display:none;">No results found</div> <footer> <p>© <a href="https://www.helpscout.com/">Help Scout</a> 2025. <span>Powered by <a rel="nofollow noopener noreferrer" href="https://www.helpscout.com/docs-refer/?co=Help+Scout&utm_source=docs&utm_medium=footerlink&utm_campaign=Docs+Branding" target="_blank">Help Scout</a></span> </p> 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Channels & Apps - Help Scout Support