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<!DOCTYPE html> <html lang="en"> <head><META http-equiv="Content-Type" content="text/html; charset=UTF-8"> <title>Member Guide | Cigna Healthcare</title>   <style type="text/css"> .iw_container { max-width:800px !important; margin-left: auto !important; margin-right: auto !important; } .iw_stretch { min-width: 100% !important; } </style>       <meta name="keywords" content="healthcare resources, how to find a doctor, insurance deductible, prescription drug coverage, prescription drug list, cigna mobile, mobile app, another ID card, ID card request form">   <meta name="description" content="Cigna Healthcare is here for our customers. This is the place to manage your plan, find in-network doctors, manage prescriptions and spending accounts, access forms, submit a claim, and learn about health plan resources.">   <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="format-detection" content="telephone=no">   <meta name="vpath" content="">   <meta name="page-locale-name" content="English - United States">   <link type="image/x-icon" href="/static/www-cigna-com/images/favicon.ico" rel="shortcut icon"> <link rel="dns-prefetch" href="https://assets.adobedtm.com"> <script>window.adobeDataLayer = window.adobeDataLayer || [];</script> <script>const pageParts=["cigna"].concat((location.pathname.replace(/^\/es-us/g,"").replace(/^\/|(\/|\.html)$/g,"")||"home").split("/"));window.digitalData={page:{pageInfo:{pageName:pageParts.join(": 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solid var(--leaf-base-color-action-blue-100);--leaf-border-button-tertiary-hover:2px solid var(--leaf-base-color-action-blue-100);--leaf-color-border-active-outline:var(--leaf-base-color-neutral-100);--leaf-color-border-info:var(--leaf-base-color-navy-100);--leaf-color-border-warning:var(--leaf-base-color-yellow-100);--leaf-color-border-error:var(--leaf-base-color-red-100);--leaf-color-border-success:var(--leaf-base-color-green-100);--leaf-color-border-brand-strong:var(--leaf-base-color-navy-100);--leaf-color-border-brand-subtle:var(--leaf-base-color-action-blue-20);--leaf-color-border-brand:var(--leaf-base-color-action-blue-100);--leaf-color-border-disabled:var(--leaf-base-color-neutral-50);--leaf-color-border-knockout:var(--leaf-base-color-neutral-white);--leaf-color-border-strong:var(--leaf-base-color-neutral-80);--leaf-color-border-default:var(--leaf-base-color-neutral-20);--leaf-color-content-success:var(--leaf-base-color-green-120);--leaf-color-content-link-disabled:var(--leaf-base-color-neutral-60);--leaf-color-content-link-visited:var(--leaf-base-color-purple-100);--leaf-color-content-link-active:var(--leaf-base-color-action-blue-160);--leaf-color-content-link-hover:var(--leaf-base-color-navy-100);--leaf-color-content-link:var(--leaf-base-color-action-blue-100);--leaf-color-content-info-icon:var(--leaf-base-color-navy-100);--leaf-color-content-warning-icon:var(--leaf-base-color-neutral-100);--leaf-color-content-error-icon:var(--leaf-base-color-red-100);--leaf-color-content-error:var(--leaf-base-color-red-100);--leaf-color-content-success-icon:var(--leaf-base-color-green-100);--leaf-color-content-brand-strong:var(--leaf-base-color-navy-100);--leaf-color-content-brand:var(--leaf-base-color-action-blue-100);--leaf-color-content-brand-knockout:var(--leaf-base-color-action-blue-20);--leaf-color-content-knockout:var(--leaf-base-color-neutral-white);--leaf-color-content-disabled:var(--leaf-base-color-neutral-60);--leaf-color-content-subtle:var(--leaf-base-color-neutral-80);--leaf-color-content-default:var(--leaf-base-color-neutral-100);--leaf-color-bg-strong:var(--leaf-base-color-neutral-100);--leaf-color-bg-active:var(--leaf-base-color-neutral-100);--leaf-color-bg-brand-xstrong-active:var(--leaf-base-color-navy-160);--leaf-color-bg-brand-xstrong-hover:var(--leaf-base-color-navy-140);--leaf-color-bg-brand-xstrong:var(--leaf-base-color-navy-100);--leaf-color-bg-brand-hover:var(--leaf-base-color-action-blue-10);--leaf-color-bg-default-hover:var(--leaf-base-color-action-blue-10);--leaf-color-bg-brand-strong-active:var(--leaf-base-color-action-blue-160);--leaf-color-bg-brand-strong-hover:var(--leaf-base-color-action-blue-140);--leaf-color-bg-brand-strong:var(--leaf-base-color-action-blue-100);--leaf-color-bg-brand:var(--leaf-base-color-action-blue-20);--leaf-color-bg-info-strong:var(--leaf-base-color-navy-100);--leaf-color-bg-info:var(--leaf-base-color-action-blue-20);--leaf-color-bg-warning-strong:var(--leaf-base-color-yellow-100);--leaf-color-bg-warning:var(--leaf-base-color-yellow-20);--leaf-color-bg-error-strong:var(--leaf-base-color-red-100);--leaf-color-bg-error:var(--leaf-base-color-red-20);--leaf-color-bg-success-strong:var(--leaf-base-color-green-100);--leaf-color-bg-success:var(--leaf-base-color-green-20);--leaf-color-bg-disabled:var(--leaf-base-color-neutral-10);--leaf-color-bg-knockout:var(--leaf-base-color-neutral-100);--leaf-color-bg-subtle:var(--leaf-base-color-neutral-05);--leaf-color-bg-default:var(--leaf-base-color-neutral-white);--leaf-button-padding-horizontal-icon-only:var(--leaf-base-spacing-4);--leaf-button-padding-horizontal-medium:var(--leaf-base-spacing-24);--leaf-button-padding-horizontal-small:var(--leaf-base-spacing-16);--leaf-button-padding-horizontal-large:var(--leaf-base-spacing-32);--leaf-button-padding-vertical-icon-only:var(--leaf-base-spacing-4);--leaf-button-padding-vertical-medium:var(--leaf-base-spacing-12);--leaf-button-padding-vertical-large:var(--leaf-base-spacing-16);--leaf-button-padding-vertical-small:var(--leaf-base-spacing-8);--leaf-color-button-tertiary-outline:var(--leaf-base-color-neutral-100);--leaf-color-button-tertiary-content-disabled:var(--leaf-base-color-neutral-50);--leaf-color-button-tertiary-content-active:var(--leaf-base-color-action-blue-100);--leaf-color-button-tertiary-content-hover:var(--leaf-base-color-action-blue-100);--leaf-color-button-tertiary-content:var(--leaf-base-color-action-blue-100);--leaf-color-button-tertiary-border-active:var(--leaf-base-color-action-blue-100);--leaf-color-button-tertiary-border-hover:var(--leaf-base-color-action-blue-100);--leaf-color-button-tertiary-bg-active:var(--leaf-base-color-action-blue-20);--leaf-color-button-secondary-outline:var(--leaf-base-color-neutral-100);--leaf-color-button-secondary-content-active:var(--leaf-base-color-action-blue-100);--leaf-color-button-secondary-content-hover:var(--leaf-base-color-action-blue-100);--leaf-color-button-secondary-content:var(--leaf-base-color-action-blue-100);--leaf-color-button-secondary-content-disabled:var(--leaf-base-color-action-blue-50);--leaf-color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employer may offer.</li> <li><a href="/individuals-families/shop-plans/plans-through-employer/" target="_self" class="leaf-u-link--action leaf-u-link--no-underline">Explore coverage through work</a></li> </ul> <ul> <li><h6>Learn</h6></li> <li><a href="/knowledge-center/how-to-buy-health-insurance" target="_self">How to Buy Health Insurance</a></li> <li><a href="/knowledge-center/types-of-dental-insurance" target="_self">Types of Dental Insurance</a></li> <li><a href="/knowledge-center/open-enrollment-special-enrollment" target="_self">Open Enrollment vs. Special Enrollment</a></li> <li><a href="/knowledge-center/" target="_self" class="leaf-u-link--action leaf-u-link--no-underline">See all topics</a></li> </ul> <ul> <li><h6>Looking for Medicare coverage?</h6></li> <li><a href="/medicare/" target="_self" class="leaf-u-link--action leaf-u-link--no-underline">Shop for Medicare plans</a></li> </ul> </div> </chc-header-dropdown> </li> <li slot="secondary-nav-left-links" 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href="/individuals-families/shop-plans/health-insurance-plans/" target="_self">Medical</a></li> <li><a href="/individuals-families/shop-plans/dental-insurance-plans/" target="_self">Dental</a></li> <li><a href="/individuals-families/shop-plans/supplemental/" target="_self">Other Supplemental</a></li> <li><a href="/individuals-families/shop-plans/plans-through-employer/" target="_self">Explore coverage through work</a></li> <li><a href="/knowledge-center/how-to-buy-health-insurance" target="_self">How to Buy Health Insurance</a></li> <li><a href="/knowledge-center/types-of-dental-insurance" target="_self">Types of Dental Insurance</a></li> <li><a href="/knowledge-center/open-enrollment-special-enrollment" target="_self">Open Enrollment vs. Special Enrollment</a></li> <li><a href="/knowledge-center/" target="_self">See all topics</a></li> <li><a href="/medicare/" target="_self">Shop for Medicare plans</a></li> </ul> </leaf-accordion-panel-inline> </leaf-accordion> </li> <li slot="mobile-secondary-nav-links" match-path="/individuals-families/member-guide/"><a href="/individuals-families/member-guide/" target="_self">Member Guide</a></li> <li slot="mobile-secondary-nav-links"><a href="https://hcpdirectory.cigna.com/web/public/consumer/directory" target="_blank">Find a Doctor</a></li> </chc-header> </div> </div> </div> </div> </div> <div class="iw_section" id="sectionlmsgft0v"> <div class="row iw_row iw_stretch" id="rowlmsgft0w"> <div class="columns iw_columns large-12" id="collmsgft0x"> <div class="iw_component" id="iw_comp1695257321646"> <style>#iw_comp1695257321646{}</style><leaf-breadcrumbs> <leaf-breadcrumbs-item href="/">Home</leaf-breadcrumbs-item> <leaf-breadcrumbs-item href="/individuals-families/" mobile-breadcrumb="true">Individuals & Families</leaf-breadcrumbs-item> <leaf-breadcrumbs-item>Member Guide</leaf-breadcrumbs-item> </leaf-breadcrumbs> </div> </div> </div> </div> <div class="iw_section" id="sectionlmxi0dgd"> <div class="row iw_row iw_stretch" id="rowlmxi0dge"> <div class="columns iw_columns large-fullwidth" id="collmxi0dgf"> <div class="iw_placeholder" id="iw_placeholder1695562291740"> <div class="iw_component" id="iw_comp1703094881298"> <style>#iw_comp1703094881298{}</style><leaf-alert data-audience="unspecified" class="leaf-u-margin-top-none leaf-u-align-self-start" variant="banner" subtle="true" type="info" open="true"><span><p>Have questions about enrollment and eligibility, or getting started with your Cigna Healthcare plan? We can help. <a href="/contact-us/">Contact us</a></p> </span></leaf-alert> </div> <div class="iw_component" id="iw_comp1713795642376"> <style>#iw_comp1713795642376{}</style><leaf-alert data-audience="authenticated-customer" class="leaf-u-margin-top-none leaf-u-align-self-start" variant="banner" subtle="true" type="info" open="true"><span><p>Questions about your plan, covered services, or an unexpected medical bill? We can help. <a href="/contact-us/">Contact us</a></p> </span></leaf-alert> </div> </div> </div> </div> </div> <div class="iw_section" id="sectionlmsgft0z"> <div class="row iw_row iw_stretch" id="rowlmsgft10"> <div class="columns iw_columns large-fullwidth" id="collmsgft11"> <div class="iw_component" id="iw_comp1695257321650"> <style>#iw_comp1695257321650{}</style><chc-hero variant="secondary" background="green"> <h1 slot="heading">Using Your Cigna Healthcare Plan</h1> <div slot="content"> <p>A comprehensive member guide packed with information on how to use your plan to its fullest, now and throughout the year.</p> </div><picture slot="image"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-md@x2.jpg /static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-md.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-sm@x2.jpg"><img class="leaf-c-chc-hero__image" aria-hidden="true" width="100%" height="auto" loading="eager" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-hero-sm@x2.jpg" style="object-position: initial"></picture><leaf-flex-container slot="cta"></leaf-flex-container> </chc-hero> </div> </div> </div> </div> <div class="iw_section" id="sectionlk1cq88s"> <div class="row iw_row iw_stretch" id="rowlk1cq88t"> <div class="columns iw_columns large-12" id="collk1cq88u"> <div class="iw_placeholder" id="iw_placeholder1689264938043"> <div class="iw_component" id="iw_comp1703094878630"> <style>#iw_comp1703094878630{}</style><div class="leaf-u-align-self-start"><chc-sticky-banner> <h6 slot="heading-anchor-links">Jump to</h6> <chc-sticky-anchor-links slot="anchor-links"> <a href="#manage-your-plan" slot="link">Manage Your Plan</a><a href="#getting-care" slot="link">Get Care</a><a href="#continuity-of-care" slot="link">Continuity of Care</a><a href="#manage-your-prescriptions" slot="link">Prescriptions</a><a href="#claims-and-accounts" slot="link">Claims & Accounts</a><a href="#wellness-programs" slot="link">Wellness Programs</a><a href="#customer-forms" slot="link">Customer Forms</a> </chc-sticky-anchor-links> </chc-sticky-banner></div> </div> <div class="iw_component" id="iw_comp1703094878633"> <style>#iw_comp1703094878633{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><h2 id="manage-your-plan" data-anchor-track="">Welcome to Cigna Healthcare</h2> <p>It’s easy to get started using your plan.</p> <p><strong>Alaska residents:</strong> If you are having difficulties with claims, reimbursement, coverage eligibility, or to access your ID card, please <a class="external-link" href="https://my.cigna.com/" rel="noopener" target="_blank" tabindex="0">log in to myCigna</a> for 24/7 access to your account or to contact us.</p> <h3>Activate your myCigna<sup>®</sup> account</h3> <p>Activate your account on myCigna.<sup>1</sup> Even if your plan is not fully active yet, you can get started with some of myCigna’s features. It’s quick and easy and the best way to manage your plan.</p> <a href="/individuals-families/member-guide/mycigna" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">Learn more about myCigna</a> <p><strong>With myCigna you can:</strong></p> <ul> <li>Find in-network doctors, care, and cost estimates</li> <li>Get access to 7 million+ verified patient reviews from other Cigna Healthcare<sup>SM</sup> members</li> <li>Connect with virtual care (telehealth) providers, 24/7</li> <li>Print or view your ID card</li> <li>Manage prescriptions or find a pharmacy</li> <li>Available in English and Spanish</li> </ul> <p><leaf-button href="https://my.cigna.com/" target="_blank">Activate your account</leaf-button></p> <h3>Get the myCigna<sup>®</sup> mobile app<sup>2</sup> and stay connected anywhere</h3> <p><em>Instant access to your health care data.</em></p> <p>The myCigna app uses one-touch access, making it easy for you to update your profile settings and personalize, organize, and access your health information on the go.</p> <p>Download the app today.</p> <p><leaf-flex-container> <a href="https://itunes.apple.com/us/app/mycigna/id569266174?mt=8&WT.ac=mycigna_S12677|mobileappguest" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/apple-store.svg" alt="Apple app store" width="100%" height="auto" loading="eager" /> </picture> </a> <a href="https://play.google.com/store/apps/details?id=com.cigna.mobile.mycigna&?WT.ac=mycigna_S12677|mobileappguest" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/google-store.svg" alt="Google app store" width="100%" height="auto" loading="eager" /> </picture> </a> <a href="http://www.amazon.com/Cigna-Corporation-myCigna/dp/B00LNKNADK" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/amazon-store.svg" alt="Amazon app store" width="100%" height="auto" loading="eager" /> </picture> </a> </leaf-flex-container></p> <a href="/individuals-families/member-guide/mycigna" class="leaf-u-link--action leaf-u-link--no-underline">Learn more about myCigna</a></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><h2 id="manage-your-plan" data-anchor-track="">Manage Your Plan With myCigna</h2> <p>All aspects of your plan are available on myCigna. See who's covered, what's covered, your claims, health and wellness programs, and more.</p> <p><strong>Alaska residents:</strong> If you are having difficulties with claims, reimbursement, coverage eligibility, or to access your ID card, please <a class="external-link" href="https://my.cigna.com/" rel="noopener" target="_blank" tabindex="0">log in to myCigna</a> for 24/7 access to your account or to contact us.</p> <h3>Get the myCigna<sup>®</sup> mobile app<sup>1</sup> and stay connected anywhere</h3> <p><em>Instant access to your health care data.</em></p> <p>The myCigna app uses one-touch access, making it easy for you to update your profile settings and personalize, organize, and access your health information on the go.</p> <p>Download the app today.</p> <p><leaf-flex-container> <a href="https://itunes.apple.com/us/app/mycigna/id569266174?mt=8&WT.ac=mycigna_S12677|mobileappguest" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/apple-store.svg" alt="Apple app store" width="100%" height="auto" loading="eager" /> </picture> </a> <a href="https://play.google.com/store/apps/details?id=com.cigna.mobile.mycigna&?WT.ac=mycigna_S12677|mobileappguest" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/google-store.svg" alt="Google app store" width="100%" height="auto" loading="eager" /> </picture> </a> <a href="http://www.amazon.com/Cigna-Corporation-myCigna/dp/B00LNKNADK" data-no-icon=""> <picture> <img src="/static/www-cigna-com/svgs/amazon-store.svg" alt="Amazon app store" width="100%" height="auto" loading="eager" /> </picture> </a> </leaf-flex-container></p> <a href="/individuals-families/member-guide/mycigna" class="leaf-u-link--action leaf-u-link--no-underline">Learn more about myCigna</a></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"> <leaf-list data-audience="authenticated-customer" class="leaf-u-align-self-start" columns="1"> <h3 class="leaf-u-color-content-brand-strong" slot="heading">Log in to myCigna to manage your plan:</h3> <li><a href="https://my.cigna.com/web/secure/consumer/claims/summary" target="_blank" rel="noopener noreferrer" class="leaf-u-link--lock leaf-u-link--external">View and pay claims</a></li> <li><a href="https://my.cigna.com/web/secure/consumer/coverage/idcard" target="_blank" rel="noopener noreferrer" class="leaf-u-link--lock leaf-u-link--external">Access ID cards</a></li> <li><a href="https://my.cigna.com/web/secure/consumer/directory" target="_blank" rel="noopener noreferrer" class="leaf-u-link--lock leaf-u-link--external">Change or choose a doctor</a></li> <li><a href="https://my.cigna.com/web/secure/consumer/coverage" target="_blank" rel="noopener noreferrer" class="leaf-u-link--lock leaf-u-link--external">Review plan coverage or documents</a></li> </leaf-list> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878742"> <style>#iw_comp1703094878742{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><h3>Your digital ID cards go everywhere you do</h3> <p>You may not automatically receive medical, vision, and pharmacy ID cards in the mail at the beginning of your plan year.</p> <p>You have immediate access to your digital ID cards and proof of coverage anytime you need them, right from <a href="https://my.cigna.com/">myCigna.com</a> or the mobile app.</p> <h4>How to use them</h4> <p>Digital ID cards can be easily shared: Download the card image to save, share, print, or email to dependents or providers as needed. <span>On your mobile device, you can add your ID card to your Apple Wallet® or Google Wallet.</span></p> <p>Providers will have different ways to process digital ID cards.</p> <p>You can:</p> <ul> <li>Show your ID card on your phone screen at the provider's office</li> <li>Save an image and email it to them from your secure myCigna inbox</li> <li>Print an ID card to give to them</li> </ul> <p><a href="https://my.cigna.com/">Activate your account to access your digital ID cards</a></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><h3>Your digital ID cards go everywhere you do</h3> <p>You may not automatically receive medical, vision, and pharmacy ID cards in the mail at the beginning of your plan year.</p> <p>You have immediate access to your digital ID cards and proof of coverage anytime you need them, right from <a href="https://my.cigna.com/">myCigna.com</a> or the mobile app. </p> <h4>How to use them</h4> <p>Digital ID cards can be easily shared: Download the card image to save, share, print, or email to dependents or providers as needed. <span>On your mobile device, you can add your ID card to your Apple Wallet<sup>®</sup> or Google Wallet.</span></p> <p>Providers will have different ways to process digital ID cards.</p> <p>You can:</p> <ul> <li>Show your ID card on your phone screen at the provider's office</li> <li>Save an image and email it to them from your secure myCigna inbox</li> <li>Print an ID card to give to them</li> </ul> <p><a href="https://my.cigna.com/web/secure/consumer/coverage/idcard" class="leaf-u-link--lock">View your digital ID cards</a></p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"> <chc-promo class="leaf-u-align-self-start" variant="simple" color="default" size="small" image-position="top"> <leaf-icon slot="icon" set="chc" name="license"></leaf-icon> <h3 slot="heading">Why digital ID cards?</h3> <div slot="content"><ul> <li>Digital ID cards contain all the same information as a physical ID card.</li> <li>They are never lost or stolen—they are only accessible through your secure myCigna account.</li> </ul></div> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878746"> <style>#iw_comp1703094878746{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878747"> <style>#iw_comp1703094878747{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block leaf-u-align-self-start"><h2 id="getting-care" data-anchor-track="">Getting Care</h2></div> <div class="leaf-c-content-block leaf-u-margin-top-24 leaf-u-align-self-start"><h3>Get virtual, in-person, or immediate care</h3></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094880422"> <style>#iw_comp1703094880422{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-promo data-audience="unspecified" class="leaf-u-align-self-start" variant="simple" color="light-orange" size="default" image-position="initial"> <leaf-icon slot="icon" set="chc" name="medical-receptionist"></leaf-icon> <h3 slot="heading">Virtual care (telehealth)<sup>3</sup></h3> <div slot="content"><p>Your plan provides access to medical, mental health, and wellness virtual care (telehealth) options so you have access to care 24/7.</p> <p><a href="https://my.cigna.com/">Activate your myCigna account</a> to set up virtual care or <a href="/individuals-families/member-guide/virtual-care-services">learn more about our virtual care services</a>.</p> </div> </chc-promo> <chc-promo data-audience="authenticated-customer" class="leaf-u-align-self-start" variant="simple" color="light-orange" size="default" image-position="initial"> <leaf-icon slot="icon" set="chc" name="medical-receptionist"></leaf-icon> <h3 slot="heading">Virtual care (telehealth)<sup>2</sup></h3> <div slot="content"><p>Your plan provides access to medical, mental health, dermatology, dental, and wellness virtual care (telehealth) options so you have access to care 24/7.</p> <p><a href="https://my.cigna.com/web/secure/consumer/directory/telehealth" class="leaf-u-link--lock">Set up virtual care</a> or <a href="/individuals-families/member-guide/virtual-care-services">learn more</a>.</p> </div> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094881985"> <style>#iw_comp1703094881985{}</style><div class="chc-layout-with-bg chc-layout-with-bg--light-gray leaf-u-gap-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><chc-value-props background="transparent" columns="3"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Schedule your preventive care—<em>it’s no cost to you</em></h3> <p>Preventive care is covered 100% by your plan when you go to in-network doctors and providers.<sup>4</sup> This benefit, alone, can save you hundreds of dollars a year.</p> </div> <div> <h4 class="leaf-u-typography-title-default">Preventive care usually includes:</h4> </div> </chc-value-prop-heading> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="clipboard-check" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Your annual check-up</strong></p> </div> </chc-value-prop> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="vaccinations" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Flu shots</strong></p> </div> </chc-value-prop> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="heart-monitor" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Most routine screenings and vaccinations</strong></p> </div> </chc-value-prop> </chc-value-props></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><chc-value-props background="transparent" columns="3"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Schedule your preventive care—<em>it’s no cost to you</em></h3> <p>Preventive care is covered 100% by your plan when you go to in-network doctors and providers.<sup>3</sup> This benefit, alone, can save you hundreds of dollars a year.</p> </div> <div> <h4 class="leaf-u-typography-title-default">Preventive care usually includes:</h4> </div> </chc-value-prop-heading> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="clipboard-check" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Your annual check-up</strong></p> </div> </chc-value-prop> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="vaccinations" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Flu shots</strong></p> </div> </chc-value-prop> <chc-value-prop class="leaf-u-text-align-center"> <leaf-icon slot="icon" set="chc" name="heart-monitor" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <div class="leaf-u-margin-top-none leaf-u-padding-top-none"> <p><strong>Most routine screenings and vaccinations</strong></p> </div> </chc-value-prop> </chc-value-props></div> </div> <div class="columns iw_columns large-5"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878752"> <style>#iw_comp1703094878752{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><h3>What about getting other kinds of medical care and services?</h3> <p>For visits with doctors and providers for medical issues that are <strong>not preventive</strong>, here are some tips:</p> <ul> <li>If required by your plan, get a referral from your Primary Care Provider (PCP)</li> <li>Go to in-network doctors, specialists, hospitals, and facilities</li> <li>Know how your plan covers you for non-preventive care and services</li> <li>Track where you are with your deductible and coinsurance, if they apply</li> </ul> <p><a href="https://my.cigna.com/">Activate your myCigna account</a> to view details of your coverage and covered services.</p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><h3>What about getting other kinds of medical care and services?</h3> <p>For visits with doctors and providers for medical issues that are <strong>not preventive</strong>, here are some tips:</p> <ul> <li>If required by your plan, get a referral from your Primary Care Provider (PCP)</li> <li>Go to in-network doctors, specialists, hospitals, and facilities</li> <li>Know how your plan covers you for non-preventive care and services</li> <li>Track where you are with your deductible and coinsurance, if they apply</li> </ul> <p><a href="https://my.cigna.com/web/secure/consumer/coverage/medical" class="leaf-u-link--lock">View details of your coverage and see a list of covered services.</a></p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"> <chc-promo class="leaf-u-align-self-start" variant="simple" color="action-blue" size="small" image-position="initial"> <leaf-icon slot="icon" set="chc" name="stethoscope"></leaf-icon> <h4 slot="heading">Not sure what type of care you need?</h4> <div slot="content"><p>Talk to a nurse for free.</p> <p><strong>Call <chc-phone-number number="8556733063" separator="-" parentheses="" inverted="" campaign-opt-out="" data-element-text="1 (855) 673-3063"></chc-phone-number>.</strong></p></div> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1734332485564"> <style>#iw_comp1734332485564{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-align-self-start"><h3>Benefits of a Primary Care Provider (PCP)</h3> <p>There are many benefits of choosing a PCP, including preventive care and helping to manage and improve your overall health.</p></div> </div> <div class="columns iw_columns large-5"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1734332485565"> <style>#iw_comp1734332485565{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-24"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-row type="undefined" columns="3" class="leaf-u-margin-top-24 leaf-u-align-self-start"> <chc-promo variant="brand" color="default" size="small" image-position="initial"><picture slot="image"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-8-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-8-md@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-8-sm@x2.jpg"><img aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-8-sm@x2.jpg"></picture><div slot="meta">VIDEO</div> <h3 slot="heading">Finding a PCP</h3> <div slot="content"><p>Are you looking for a PCP? This short video shows you how to log in or register on myCigna to search for a PCP and specialists. (Length: 00:02:23)</p></div> <leaf-flex-container slot="cta"> <leaf-button data-modal-id="find-pcp-video-modal" target="modal" variant="primary"> <leaf-icon slot="icon-after" set="system" name="play-arrow"></leaf-icon>Watch video</leaf-button> </leaf-flex-container> </chc-promo> <chc-promo variant="brand" color="default" size="small" image-position="initial"><picture slot="image"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-9-md@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-9-sm@x2.jpg"><img aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-9-sm@x2.jpg"></picture><div slot="meta">VIDEO</div> <h3 slot="heading">Checking PCP Profiles</h3> <div slot="content"><p>PCP profiles on myCigna include an overview of each providers’ specialties and patient ratings, so you can review and compare to find someone that fits your needs. (Length: 00:01:16)</p></div> <leaf-flex-container slot="cta"> <leaf-button data-modal-id="check-pcp-video" target="modal" variant="primary"> <leaf-icon slot="icon-after" set="system" name="play-arrow"></leaf-icon>Watch video</leaf-button> </leaf-flex-container> </chc-promo> <chc-promo variant="brand" color="default" size="small" image-position="initial"><picture slot="image"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-10-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-10-md@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-10-sm@x2.jpg"><img aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-10-sm@x2.jpg"></picture><div slot="meta">VIDEO</div> <h3 slot="heading">Building a Relationship with a PCP</h3> <div slot="content"><p>Building a relationship with your PCP and visiting them regularly allows them to become familiar with your personal medical history and make recommendations. (Length: 00:01:35)</p></div> <leaf-flex-container slot="cta"> <leaf-button data-modal-id="build-relation-video" target="modal" variant="primary"> <leaf-icon slot="icon-after" set="system" name="play-arrow"></leaf-icon>Watch video</leaf-button> </leaf-flex-container> </chc-promo> </chc-row> <leaf-modal id="find-pcp-video-modal" size="md" class="leaf-u-align-self-start"> <h3 slot="heading">Finding a PCP</h3> <div><leaf-multimedia-brightcove videoid="6367103798112" variant="video"></leaf-multimedia-brightcove></div> <div slot="cta"></div> </leaf-modal> <leaf-modal id="check-pcp-video" size="md" class="leaf-u-align-self-start"> <h3 slot="heading">Checking PCP Profiles</h3> <div><leaf-multimedia-brightcove videoid="6367104457112" variant="video"></leaf-multimedia-brightcove></div> <div slot="cta"></div> </leaf-modal> <leaf-modal id="build-relation-video" size="md" class="leaf-u-align-self-start"> <h3 slot="heading">Building a Relationship with a PCP</h3> <div><leaf-multimedia-brightcove videoid="6367103200112" variant="video"></leaf-multimedia-brightcove></div> <div slot="cta"></div> </leaf-modal> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878753"> <style>#iw_comp1703094878753{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-value-props background="transparent" type="undefined" columns="3" data-audience="unspecified" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf-dark-orange"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Need immediate care?</h3> <p>If you need to see a doctor right away, you have options depending on the type of medical care needed.</p> </div> </chc-value-prop-heading> <chc-value-prop> <h3 slot="heading">Convenience Care Clinics</h3> <div><p>When you need face-to-face medical attention for minor illnesses (flu shots, vaccines, allergies, etc.) but can’t wait for an appointment, a Convenience Care Clinic (walk-in clinic) is your best bet for immediate, affordable care.</p> <p><a href="https://hcpdirectory.cigna.com/web/public/consumer/directory/search">Find a Convenience Care Clinic near you</a></p></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Urgent Care Centers</h3> <div><p>If you need medical attention for a non-emergency medical condition (back pain, colds and flu, broken bones, etc.), an Urgent Care Center typically costs less than the ER with shorter wait times.</p> <p><a href="https://hcpdirectory.cigna.com/web/public/consumer/directory/search">Find an Urgent Care Center near you</a></p></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Emergency Room (ER)</h3> <div><p>If you have a life-threatening medical condition, were in a serious accident, or suddenly become ill, go to the Emergency Room. This is typically the most expensive option and reserved for emergencies only.</p> <p><a href="https://hcpdirectory.cigna.com/web/public/consumer/directory/search">Find an Emergency Room near you</a></p></div> </chc-value-prop> </chc-value-props> <chc-value-props background="transparent" type="undefined" columns="3" data-audience="authenticated-customer" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf-dark-orange"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Need immediate care?</h3> <p>If you need to see a doctor right away, you have options depending on the type of medical care needed.</p> </div> </chc-value-prop-heading> <chc-value-prop> <h3 slot="heading">Convenience Care Clinics</h3> <div><p>When you need face-to-face medical attention for minor illnesses (flu shots, vaccines, allergies, etc.) but can’t wait for an appointment, a Convenience Care Clinic (walk-in clinic) is your best bet for immediate, affordable care.</p> <p><a href="https://my.cigna.com/web/secure/consumer/directory" class="leaf-u-link--lock">Find a Convenience Care Clinic near you</a></p></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Urgent Care Centers</h3> <div><p>If you need medical attention for a non-emergency medical condition (back pain, colds and flu, broken bones, etc.), an Urgent Care Center typically costs less than the ER with shorter wait times.</p> <p><a href="https://my.cigna.com/web/secure/consumer/directory" class="leaf-u-link--lock">Find an Urgent Care Center near you</a></p></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Emergency Room (ER)</h3> <div><p>If you have a life-threatening medical condition, were in a serious accident, or suddenly become ill, go to the Emergency Room. This is typically the most expensive option and reserved for emergencies only.</p> <p><a href="https://my.cigna.com/web/secure/consumer/directory" class="leaf-u-link--lock">Find an Emergency Room near you</a></p></div> </chc-value-prop> </chc-value-props> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878859"> <style>#iw_comp1703094878859{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><div><chc-table variant="stacker" table-header-color="default"> <table slot="table"><caption> </caption> <thead> <tr> <th> </th> <th id="table3-header0" style="text-align: center;"> <div>Convenience Care Clinics</div> </th> <th id="table3-header1" style="text-align: center;"> <div>Urgent Care Centers</div> </th> <th id="table3-header2" style="text-align: center;"> <div>Emergency Room (ER)</div> </th> <th id="table3-header3" style="text-align: center;"> <div>Virtual Care (Telehealth)</div> </th> </tr> </thead> <tbody> <tr> <th id="table3-row0" style="text-align: center;"><strong>Cost</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Low Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Low Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row1" style="text-align: center;"><strong>Wait Times</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row1"> <div><leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Low Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row2" style="text-align: center;"><strong>Severity</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Low Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Medium Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="Medium Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Low Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row3" style="text-align: center;"><strong>Symptoms Treated</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row3"> <div>Allergies<br />Vaccines (flu, shingles, COVID)<br />Minor burns and skin conditions<br />Sinus and ear infections</div> </td> <td style="text-align: center;" headers="table3-header1 table3-row3"> <div>Nausea and diarrhea<br />Minor cuts and broken bones<br />Back and joint pain</div> </td> <td style="text-align: center;" headers="table3-header2 table3-row3"> <div>Trouble breathing<br />Heart attack and stroke<br />Sudden illness and serious accidents<br />Severe bleeding</div> </td> <td style="text-align: center;" headers="table3-header3 table3-row3"> <div>Allergies<br />Fever, colds, and flu<br />Skin conditions<br />Most infections</div> </td> </tr> </tbody> </table> </chc-table></div> <p class="leaf-u-typography-body-small">This information is for educational purposes only. It isn't medical advice and does not replace care from a physician. Cigna Healthcare isn't responsible for issues due to the use, misuse, interpretation or application of this information. Always ask your provider for appropriate examinations, treatment, testing, and care recommendations, including when you choose another provider for care.</p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><div><chc-table variant="stacker" table-header-color="default"> <table slot="table"><caption> </caption> <thead> <tr> <th> </th> <th id="table3-header0" style="text-align: center;"> <div>Convenience Care Clinics</div> </th> <th id="table3-header1" style="text-align: center;"> <div>Urgent Care Centers</div> </th> <th id="table3-header2" style="text-align: center;"> <div>Emergency Room (ER)</div> </th> <th id="table3-header3" style="text-align: center;"> <div>Virtual Care (Telehealth)</div> </th> </tr> </thead> <tbody> <tr> <th id="table3-row0" style="text-align: center;"><strong>Cost</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Low Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="Medium Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon> <leaf-icon name="dollar" set="chc" label="High Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row0"> <div><leaf-icon name="dollar" set="chc" label="Low Cost" size="large" class="leaf-u-color-bg-accent-2-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row1" style="text-align: center;"><strong>Wait Times</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="Medium Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row1"> <div><leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon> <leaf-icon name="clock" set="chc" label="High Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row1"> <div><leaf-icon name="clock" set="chc" label="Low Wait Times" size="large" class="leaf-u-color-bg-brand-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row2" style="text-align: center;"><strong>Severity</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Low Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header1 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Medium Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="Medium Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header2 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon> <leaf-icon name="urgent-care" set="chc" label="High Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> <td style="text-align: center;" headers="table3-header3 table3-row2"> <div><leaf-icon name="urgent-care" set="chc" label="Low Severity" size="large" class="leaf-u-color-bg-accent-1-xstrong"></leaf-icon></div> </td> </tr> <tr> <th id="table3-row3" style="text-align: center;"><strong>Symptoms Treated</strong></th> <td style="text-align: center;" headers="table3-header0 table3-row3"> <div>Allergies<br />Vaccines (flu, shingles, COVID)<br />Minor burns and skin conditions<br />Sinus and ear infections</div> </td> <td style="text-align: center;" headers="table3-header1 table3-row3"> <div>Nausea and diarrhea<br />Minor cuts and broken bones<br />Back and joint pain</div> </td> <td style="text-align: center;" headers="table3-header2 table3-row3"> <div>Trouble breathing<br />Heart attack and stroke<br />Sudden illness and serious accidents<br />Severe bleeding</div> </td> <td style="text-align: center;" headers="table3-header3 table3-row3"> <div>Allergies<br />Fever, colds, and flu<br />Skin conditions<br />Most infections</div> </td> </tr> </tbody> </table> </chc-table></div> <p class="leaf-u-typography-body-small">This information is for educational purposes only. It isn't medical advice and does not replace care from a physician. Cigna Healthcare<sup>SM</sup> isn't responsible for issues due to the use, misuse, interpretation or application of this information. Always ask your provider for appropriate examinations, treatment, testing, and care recommendations, including when you choose another provider for care.</p></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879808"> <style>#iw_comp1703094879808{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-promo class="leaf-u-margin-top-none leaf-u-align-self-start" variant="simple" color="light-orange" size="default" image-position="initial"> <leaf-icon slot="icon" set="chc" name="headphones"></leaf-icon> <div slot="content"><strong>If you have a life-threatening medical problem, call 911 or visit the nearest emergency room.</strong></div> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094878779"> <style>#iw_comp1703094878779{}</style><chc-promo data-audience="unspecified" class="leaf-u-align-self-start" pattern="leaf-pattern" variant="brand-leaves" color="light-green" size="medium" image-position="initial"> <h3 slot="heading">Employee Assistance Program (EAP) - Real support for real life</h3> <div slot="content"><p>If you purchase a plan through an employer*, you and anyone in your household has access to our <strong>Employee Assistance Program</strong> (EAP).<sup>5</sup> Connect with licensed clinicians to help with emotional wellness, mental health, and other issues you may be experiencing such as help with finding elder care, caregiver support, pet care, and more.</p> <p><a href="/individuals-families/member-guide/employee-assistance-program">Learn more about EAP services</a> that may be available to you. </p> </div> </chc-promo> </div> <div class="iw_component" id="iw_comp1713795642167"> <style>#iw_comp1713795642167{}</style><chc-promo data-audience="authenticated-customer" class="leaf-u-align-self-start" pattern="leaf-pattern" variant="brand-leaves" color="light-green" size="medium" image-position="initial"> <h3 slot="heading">Employee Assistance Program (EAP) - Real support for real life</h3> <div slot="content"><p>If you purchase a plan through an employer*, you and anyone in your household has access to our <strong>Employee Assistance Program</strong> (EAP).<sup>4</sup> Connect with licensed clinicians to help with emotional wellness, mental health, and other issues you may be experiencing such as help with finding elder care, caregiver support, pet care, and more.</p> <p><a href="/individuals-families/member-guide/employee-assistance-program">Learn more about EAP services</a> that may be available to you. </p> </div> </chc-promo> </div> <div class="iw_component" id="iw_comp1703094878857"> <style>#iw_comp1703094878857{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-y-48"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-value-props background="transparent" type="undefined" columns="3" data-audience="unspecified" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Find, compare, and choose a dentist</h3> <p>If your plan includes dental coverage, you’ll have access to dentists and dental specialists in 309,000+<sup>6</sup> convenient locations within the large nationwide network of Cigna Healthcare.</p> </div> </chc-value-prop-heading> <chc-value-prop> <h4 slot="heading">Dentist Ratings</h4> <div>The Brighter Score<sup>SM</sup> rates dentists based on affordability, professional history, verified patient reviews<sup>7</sup>, and estimated out-of-pocket costs for common dental procedures.</div> </chc-value-prop> <chc-value-prop> <h4 slot="heading">$0 Preventive Care</h4> <div>Pay $0 for a dental exam every six months including cleanings, oral exams, and routine x-rays with no deductible or copays.<sup>8</sup></div> </chc-value-prop> <chc-value-prop> <h4 slot="heading">Verified Patient Reviews</h4> <div>Read verified patient reviews from other Cigna Healthcare customers based on their experience with network dentists, specialists, and dental offices.</div> </chc-value-prop> </chc-value-props> <chc-value-props background="transparent" type="undefined" columns="3" data-audience="authenticated-customer" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Find, compare, and choose a dentist</h3> <p>If your plan includes dental coverage, you’ll have access to dentists and dental specialists in 309,000+<sup>5</sup> convenient locations within the large nationwide network of Cigna Healthcare.</p> </div> </chc-value-prop-heading> <chc-value-prop> <h4 slot="heading">Dentist Ratings</h4> <div>The Brighter Score<sup>SM</sup> rates dentists based on affordability, professional history, verified patient reviews<sup>6</sup>, and estimated out-of-pocket costs for common dental procedures.</div> </chc-value-prop> <chc-value-prop> <h4 slot="heading">$0 Preventive Care</h4> <div>Pay $0 for a dental exam every six months including cleanings, oral exams, and routine x-rays with no deductible or copays.<sup>7</sup></div> </chc-value-prop> <chc-value-prop> <h4 slot="heading">Verified Patient Reviews</h4> <div>Read verified patient reviews from other Cigna Healthcare customers based on their experience with network dentists, specialists, and dental offices.</div> </chc-value-prop> </chc-value-props> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/">Activate your myCigna account</a> to get access to all of the above, or <a href="https://hcpdirectory.cigna.com/web/public/consumer/directory">search for dentists using our public directory. </a></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/web/secure/consumer/directory" class="leaf-u-link--lock">Find a dentist</a></p></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879528"> <style>#iw_comp1703094879528{}</style><div class="chc-layout-with-bg chc-layout-with-bg--dark-green leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><h4>Get paid for dental services that treat gum disease</h4> <p><strong>Our Dental Oral Health Integration Program</strong><sup>®</sup> is a no additional cost program that pays back your out-of-pocket costs (up to your plan’s maximum) for specific dental services that treat gum disease and tooth decay.<sup>9</sup> Simply register for the program first before getting care from your dentist.</p> <p><strong>You qualify for the program if you're currently being treated for:</strong></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><h4>Get paid back for dental services that treat gum disease</h4> <p><strong>Our Dental Oral Health Integration Program</strong><sup>®</sup> is a no additional cost program that pays back your out-of-pocket costs (up to your plan’s maximum) for specific dental services that treat gum disease and tooth decay.<sup>8</sup> Simply register for the program first before getting care from your dentist.</p> <p><strong>You qualify for the program if you're currently being treated for:</strong></p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1716989055960"> <style>#iw_comp1716989055960{}</style><div class="chc-layout-with-bg chc-layout-with-bg--dark-green leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-y-48"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><div class="leaf-grid-container"> <div class="row iw_row iw_stretch leaf-u-margin-top-16"> <div class="columns iw_columns large-4 leaf-u-margin-top-16"> <ul> <li>Chronic Kidney Disease</li> <li>Diabetes</li> <li>Head and Neck Cancer Radiation</li> <li>Heart Disease</li> <li>Maternity</li> </ul> </div> <div class="columns iw_columns large-4 leaf-u-margin-top-16"> <ul> <li>Organ Transplant</li> <li>Stroke</li> <li>Rheumatoid Arthritis</li> <li>Sjogren's Syndrome</li> <li>Lupus</li> </ul> </div> <div class="columns iw_columns large-4 leaf-u-margin-top-16"> <ul> <li>Parkinson's Disease</li> <li>Amyotrophic Lateral Sclerosis (ALS)</li> <li>Huntington's Disease</li> <li>Opioid Misuse and Addiction</li> </ul> </div> </div> </div></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1716989055961"> <style>#iw_comp1716989055961{}</style><div class="chc-layout-with-bg chc-layout-with-bg--dark-green leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-top-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><p></p> <p><a href="https://my.cigna.com/" class="leaf-u-link--inverted">Activate your myCigna account</a> to view covered dental services and see if you're eligible for this program.</p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><p></p> <p><a href="https://my.cigna.com/web/secure/consumer/coverage/dental" class="leaf-u-link--lock leaf-u-link--inverted">See covered dental services</a> and if you're eligible for this program.</p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879582"> <style>#iw_comp1703094879582{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094882614"> <style>#iw_comp1703094882614{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-align-self-start"><h2 id="continuity-of-care" data-anchor-track="">Continuity of Care</h2></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094882615"> <style>#iw_comp1703094882615{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-margin-top-24 leaf-u-align-self-start"><h3>Is your doctor leaving your plan's network?</h3> <p>If so, and you're actively receiving treatment, you can apply for <strong>Continuity of Care</strong>. If approved, this may allow you to continue with your treatment or procedure with your health care provider at an in-network coverage level.</p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879585"> <style>#iw_comp1703094879585{}</style><div class="chc-layout-with-bg chc-layout-with-bg--light-gray leaf-u-gap-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-6"> <div class="leaf-c-picture-image leaf-u-margin-top-none leaf-u-align-self-center"><picture slot="image"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-md@x2.jpg"> <source media="(min-width: 375px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-sm@x2.jpg"><img src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-1-16x9-lg@x2.jpg" loading="eager" aria-hidden="true" class="leaf-u-border-radius-leaf"></picture></div> </div> <div class="columns iw_columns large-6"> <div class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-center"><h3>Starting a new plan? Avoid gaps in care.</h3> <p>You may be able to continue to receive services for certain medical and behavioral conditions at an in-network coverage level, even if your current health care provider isn’t in your new plan’s network. Apply for <strong>Transition of Care</strong> to determine if you are eligible.</p></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879603"> <style>#iw_comp1703094879603{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><p><strong>To apply for either Continuity of Care or Transition of Care, <a href="/individuals-families/member-guide/customer-forms">go to Customer Forms</a>. These forms are under the Medical section.</strong></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><p><strong>To apply for either Continuity of Care or Transition of Care, <a href="https://my.cigna.com/web/secure/consumer/forms" target="_blank" class="leaf-u-link--lock" rel="noopener">go to Forms Center</a>. These forms are under the Medical section.</strong></p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879605"> <style>#iw_comp1703094879605{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879606"> <style>#iw_comp1703094879606{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-align-self-start"><h2 id="manage-your-prescriptions" data-anchor-track="">Manage Prescriptions</h2> <p>Your plan may offer convenient, cost-saving programs and services including home delivery pharmacy, specialty medications through Accredo<sup>®</sup>, a Cigna Healthcare specialty pharmacy, access to thousands of in-network retail pharmacies, and more.</p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094880678"> <style>#iw_comp1703094880678{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-promo class="leaf-u-margin-top-none leaf-u-align-self-start" variant="brand" color="action-blue" size="large" image-position="initial"><picture slot="image"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/pharmacy-benefits-vid@2x.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/pharmacy-benefits-vid@2x.jpg"> <source media="(min-width: 375px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/pharmacy-benefits-vid@2x.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/pharmacy-benefits-vid@2x.jpg"><img src="/static/www-cigna-com/images/individuals-families/member-guide/pharmacy-benefits-vid@2x.jpg" aria-hidden="true"></picture><div slot="meta">VIDEO</div> <h3 slot="heading">Make the Most of Your Cigna Healthcare Pharmacy Benefits</h3> <div slot="content">Watch this short video to learn how you can get easy access to affordable medications when you need them. (Length: 00:03:15)</div> <leaf-flex-container slot="cta"> <leaf-button inverted="true" variant="primary" data-modal-id="member-guide" target="modal"> <leaf-icon slot="icon-after" set="system" name="play-arrow"></leaf-icon>Watch Video</leaf-button> </leaf-flex-container> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879622"> <style>#iw_comp1703094879622{}</style><leaf-modal id="member-guide" size="md" class="leaf-u-align-self-start"> <h3 slot="heading">Make the Most of Your Cigna Healthcare Pharmacy Benefits</h3> <div><leaf-multimedia-brightcove variant="video" videoid="6366269316112"> </leaf-multimedia-brightcove></div> <div slot="cta"></div> </leaf-modal> </div> <div class="iw_component" id="iw_comp1703094879623"> <style>#iw_comp1703094879623{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-value-props background="transparent" type="undefined" columns="3" icon-color-name="accent-1-xstrong" data-audience="unspecified" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf-dark-orange"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Home Delivery with Express Scripts Pharmacy</h3> <p>Your Cigna Healthcare plan could include access to home delivery with Express Scripts<sup>®</sup> Pharmacy. It’s convenient, secure, and free for medications you’re taking on a regular basis.<sup>10</sup> </p> </div> <div> <p><div class="leaf-u-typography-title-default leaf-u-color-bg-brand-xstrong"> <p>Features of this service, include:</p> </div></p> </div> </chc-value-prop-heading> <chc-value-prop> <h3 slot="heading">90-day supply</h3> <div>Fill up to a 90-day supply delivered with standard shipping at no extra cost<sup>11</sup></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">24/7 access</h3> <div>Get 24/7 access to pharmacists to answer your questions</div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Auto refills</h3> <div>Sign up for automatic refills or refill reminders</div> </chc-value-prop> </chc-value-props> <chc-value-props background="transparent" type="undefined" columns="3" icon-color-name="accent-1-xstrong" data-audience="authenticated-customer" class="leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <leaf-icon slot="icon" set="chc" name="solid-leaf-dark-orange"></leaf-icon> <div slot="heading"> <h3 class="leaf-u-typography-headline-default">Home Delivery with Express Scripts Pharmacy</h3> <p>Your Cigna Healthcare plan could include access to home delivery with Express Scripts<sup>®</sup> Pharmacy. It’s convenient, secure, and free for medications you’re taking on a regular basis.<sup>9</sup> </p> </div> <div> <p><div class="leaf-u-typography-title-default leaf-u-color-bg-brand-xstrong"> <p>Features of this service, include:</p> </div></p> </div> </chc-value-prop-heading> <chc-value-prop> <h3 slot="heading">90-day supply<sup>10</sup></h3> <div>Fill up to a 90-day supply delivered with standard shipping at no extra cost<sup>11</sup></div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">24/7 access</h3> <div>Get 24/7 access to pharmacists to answer your questions</div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Auto refills</h3> <div>Sign up for automatic refills or refill reminders</div> </chc-value-prop> </chc-value-props> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/">Activate your myCigna account</a> to manage your prescriptions (if applicable) or <a href="/individuals-families/member-guide/home-delivery-pharmacy">learn more about home delivery</a>.</p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/web/public/guest" class="leaf-u-link--lock">Log in to manage your prescriptions</a> or <a href="/individuals-families/member-guide/home-delivery-pharmacy">learn more about home delivery</a>.</p></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879625"> <style>#iw_comp1703094879625{}</style><div class="chc-layout-with-bg chc-layout-with-bg--light-green leaf-u-gap-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-6"> <div class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-center"><h3>Take any specialty medications?</h3> <p>As part of your Cigna Healthcare-administered pharmacy benefits, you may have access to <strong>Accredo<sup>®</sup>, a Cigna Healthcare specialty pharmacy.</strong><sup>12</sup></p> <p>If you have a complex medical condition such as multiple sclerosis, hepatitis C, or rheumatoid arthritis, Accredo can fill and deliver your specialty medication to your home (or location of your choice).<sup>13</sup></p> <a href="/individuals-families/member-guide/specialty-pharmacy" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">Learn more about specialty medications</a></div> </div> <div class="columns iw_columns large-6"> <div class="leaf-c-picture-image leaf-u-margin-top-none leaf-u-align-self-center"><picture slot="image"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-md@x2.jpg"> <source media="(min-width: 375px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-sm@x2.jpg"><img src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-3-16x9-lg@x2.jpg" loading="eager" aria-hidden="true" class="leaf-u-border-radius-leaf"></picture></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094880679"> <style>#iw_comp1703094880679{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block leaf-u-align-self-start"><h3>Prescription cost and coverage tools</h3></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879629"> <style>#iw_comp1703094879629{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-row type="undefined" columns="2" data-audience="unspecified" class="leaf-u-margin-top-24 leaf-u-align-self-start"> <chc-promo variant="simple" color="default" size="default" image-position="initial"> <h4 slot="heading">Price your medications</h4> <div slot="content"><p>Use the <strong>Price a Medication tool</strong> on myCigna to look up medications covered by your plan, find low cost alternatives, network pharmacies, and more.</p> <p><a href="https://my.cigna.com/">Activate your myCigna account </a> to look up drugs and costs.</p></div> <leaf-flex-container slot="cta"></leaf-flex-container> </chc-promo> <chc-promo variant="simple" color="default" size="default" image-position="initial"> <h4 slot="heading">Prescription drug lists</h4> <div slot="content">See which drugs are covered by your plan.</div> <leaf-flex-container slot="cta"><span><a class="leaf-u-link--action leaf-u-link--no-underline" href="/individuals-families/member-guide/prescription-drug-lists/" target="_self">View Drug List</a></span></leaf-flex-container> </chc-promo> </chc-row> <chc-row type="undefined" columns="2" data-audience="authenticated-customer" class="leaf-u-margin-top-24 leaf-u-align-self-start"> <chc-promo variant="simple" color="default" size="default" image-position="initial"> <h4 slot="heading">Price your medications</h4> <div slot="content"><p>Use the <strong>Price a Medication tool</strong> on myCigna to look up medications covered by your plan, find low cost alternatives, network pharmacies, and more.</p> <p><a href="https://my.cigna.com/web/secure/consumer/prescriptions/price-a-medication" class="leaf-u-link--external">Visit Price a Medication </a> to look up drugs and costs.</p> </div> <leaf-flex-container slot="cta"></leaf-flex-container> </chc-promo> <chc-promo variant="simple" color="default" size="default" image-position="initial"> <h4 slot="heading">Prescription drug lists</h4> <div slot="content">See which drugs are covered by your plan.</div> <leaf-flex-container slot="cta"><span><a class="leaf-u-link--action leaf-u-link--no-underline" href="/individuals-families/member-guide/prescription-drug-lists/" target="_self">View Drug List</a></span></leaf-flex-container> </chc-promo> </chc-row> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879662"> <style>#iw_comp1703094879662{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879663"> <style>#iw_comp1703094879663{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-6"> <chc-value-props background="transparent" type="undefined" columns="1" class="leaf-u-margin-top-none leaf-u-align-self-start"> <chc-value-prop-heading slot="heading"> <div slot="heading"> <h2 class="leaf-u-typography-headline-default"><div id="claims-and-accounts" data-anchor-track>Claims and Accounts</div></h2> </div> <div> <h3 class="leaf-u-typography-title-default">Manage your claims</h3> <p>You just got back from a doctor’s visit, now what? In most cases, your in-network doctor will submit a claim for you. Once Cigna Healthcare reviews your claim, you’ll receive an explanation of benefits (EOB) document that shows you the cost for each service, what your plan covered, and any other costs that you may have to pay. Manage your claims with the following:</p> </div> </chc-value-prop-heading> <chc-value-prop> <h3 slot="heading">View Claims and EOBs</h3> <div>View and manage your claims and Explanation of Benefits (EOBs) all in one place.</div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Submit a Claim Online</h3> <div>View, manage, or submit a claim for a recent visit.</div> </chc-value-prop> <chc-value-prop> <h3 slot="heading">Pay Claims</h3> <div>Make secure online payments with our partner, InstaMed, or mark claims as paid to help you better track payments.</div> </chc-value-prop> </chc-value-props> </div> <div class="columns iw_columns large-6"> <div class="leaf-c-picture-image leaf-u-align-self-start"><picture slot="image"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg"> <source media="(min-width: 375px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg"><img src="/static/www-cigna-com/images/individuals-families/member-guide/claims-illustration@2x.jpg" loading="eager" aria-hidden="true"></picture></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879682"> <style>#iw_comp1703094879682{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/">Activate your myCigna account</a> to view, manage, or submit a claim or <a href="/individuals-families/member-guide/claims-and-eobs">learn more about claims and EOBs</a></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><p><a href="https://my.cigna.com/web/secure/consumer/claims/summary" class="leaf-u-link--lock">Log in to myCigna to manage your claims</a> or <a href="/individuals-families/member-guide/claims-and-eobs">learn more about claims and EOBs</a></p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879686"> <style>#iw_comp1703094879686{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-promo class="leaf-u-align-self-start" variant="simple" color="light-orange" size="default" image-position="initial"> <leaf-icon slot="icon" set="chc" name="medical-form"></leaf-icon> <div slot="content"><strong>Have a supplemental insurance plan?(Hospital Indemnity, Cancer Treatment, Lump Sum Heart Attack and Stroke, or Whole Life Insurance) <a href="/individuals-families/member-guide/supplemental-health-claim-form">Submit an online claim</a></strong></div> </chc-promo> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879694"> <style>#iw_comp1703094879694{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-align-self-start"><h3>Pay medical expenses with a spending account</h3> <p>If your plan includes a health care spending account, you can use it to help pay eligible health care expenses.</p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879701"> <style>#iw_comp1703094879701{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-row type="undefined" columns="3" class="leaf-u-align-self-start"> <leaf-card variant="simple" decorationposition="left" textposition="left"> <h3 slot="heading"></h3> <div slot="content">A <strong>Health Savings Account (HSA)</strong> is a savings account (compatible with a high deductible health plan) used to help pay for eligible health care expenses.</div> </leaf-card> <leaf-card variant="simple" decorationposition="left" textposition="left"> <h3 slot="heading"></h3> <div slot="content">A <strong>Health Reimbursement Account (HRA)</strong> is only available through your employer. They contribute to it throughout the year to help pay for eligible health care expenses.</div> </leaf-card> <leaf-card variant="simple" decorationposition="left" textposition="left"> <h3 slot="heading"></h3> <div slot="content">A <strong>Flexible Spending Account (FSA)</strong> is an account used to pay for eligible health care expenses for you, a spouse, or dependents on the plan.</div> </leaf-card> </chc-row> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-24 leaf-u-align-self-start"><p><a href="/individuals-families/member-guide/hsa-fsa-hra" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">Find out how to use a HSA, HRA, and FSA</a></p> <p><a href="/individuals-families/member-guide/eligible-expenses" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">View a list of eligible expenses</a></p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-24 leaf-u-align-self-start"><p><a href="/individuals-families/member-guide/hsa-fsa-hra" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">Find out how to use a HSA, HRA, and FSA</a></p> <p><a href="/individuals-families/member-guide/eligible-expenses" class="leaf-u-link--action leaf-u-link--no-underline" target="_self">View a list of eligible expenses</a></p> <p>Not sure if your specific plan includes a spending account? <a href="https://my.cigna.com/web/public/guest" target="_blank" rel="noopener">Log in to myCigna</a> to find out.</p></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879702"> <style>#iw_comp1703094879702{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879703"> <style>#iw_comp1703094879703{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div class="leaf-c-content-block leaf-u-align-self-start"><h2 id="wellness-programs" data-anchor-track="">Health and Wellness Programs and Services</h2></div> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><p></p> <p>If you’re being offered a Cigna Healthcare plan through your employer, you may have access to additional programs and services to help make your life easier and healthier. <a href="https://my.cigna.com/" target="_blank" class="leaf-u-link--lock" rel="noopener">Activate your myCigna account today</a> and get started with these programs:</p></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-margin-top-none leaf-u-align-self-start"><p></p> <p>If you’re being offered a Cigna Healthcare plan through your employer, you may have access to additional programs and services to help make your life easier and healthier.</p></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879704"> <style>#iw_comp1703094879704{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <chc-row type="unordered" columns="3" data-audience="unspecified" class="leaf-u-margin-top-24 leaf-u-align-self-start"> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"></picture><h3 slot="heading">Incentive Awards Program<sup>14</sup></h3> <div slot="content">Get rewarded for taking actions to improve your health. Earn awards, including cash, when you take your health assessment, get an annual check-up, talk to a health coach, start an exercise program, and more. </div> </leaf-card> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"></picture><h3 slot="heading">Healthy Pregnancies, Healthy Babies<sup>®</sup> Program</h3> <div slot="content">For <i>eligible customers</i>, this program provides support during and after pregnancy. This includes access to a Cigna Healthcare Maternity Coach, as well as useful tools and tips to help make it a healthier nine months and a healthier baby.</div> </leaf-card> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"></picture><h3 slot="heading">Lifestyle Management Programs</h3> <div slot="content">Connect with a health coach, online or by phone, to get personalized support if weight, tobacco use, or stress is affecting your health or your ability to live an active life.</div> </leaf-card> </chc-row> <chc-row type="unordered" columns="3" data-audience="authenticated-customer" class="leaf-u-margin-top-24 leaf-u-align-self-start"> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-5-16x9-sm@x2.jpg"></picture><h3 slot="heading">Incentive Awards Program<sup>14</sup></h3> <div slot="content">Get rewarded for taking actions to improve your health. Earn awards, including cash, when you take your health assessment, get an annual check-up, talk to a health coach, start an exercise program, and more. <br><br> <a href="https://my.cigna.com/web/secure/consumer/wellness/home" class="leaf-u-link--lock" target="_blank">View available incentives</a> </div> </leaf-card> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-6-16x9-sm@x2.jpg"></picture><h3 slot="heading">Healthy Pregnancies, Healthy Babies<sup>®</sup> Program</h3> <div slot="content">For <i>eligible customers</i>, this program provides support during and after pregnancy. This includes access to a Cigna Healthcare Maternity Coach, as well as useful tools and tips to help make it a healthier nine months and a healthier baby. <br><br> <a href="https://my.cigna.com/" class="leaf-u-link--lock" target="_blank">Log in to get started</a></div> </leaf-card> <leaf-card variant="image" decorationposition="center" textposition="center" image-position="initial"><picture slot="decoration"> <source media="(min-width: 1200px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-lg@x2.jpg"> <source media="(min-width: 960px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-lg@x2.jpg"> <source media="(min-width: 768px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-md@x2.jpg"> <source media="(min-width: 321px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"> <source media="(min-width: 0px)" type="image/jpeg" srcset="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"><img style="object-position: initial" aria-hidden="true" src="/static/www-cigna-com/images/individuals-families/member-guide/member-guide-7-16x9-sm@x2.jpg"></picture><h3 slot="heading">Lifestyle Management Programs</h3> <div slot="content">Connect with a health coach, online or by phone, to get personalized support if weight, tobacco use, or stress is affecting your health or your ability to live an active life. <br><br> <a href="https://my.cigna.com/web/secure/consumer/wellness/coaching" class="leaf-u-link--lock" target="_blank">Connect with a health coach</a></div> </leaf-card> </chc-row> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1716989056348"> <style>#iw_comp1716989056348{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-12"> <div class="leaf-c-content-block "><leaf-divider variant="horizontal"></leaf-divider></div> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879719"> <style>#iw_comp1703094879719{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-6"> <div class="leaf-u-align-self-start"><leaf-list> <h3 id="customer-forms" class="leaf-u-color-content-brand-strong" slot="heading" data-anchor-track>Plan Documents and Forms</h3> <li><a href="/individuals-families/member-guide/plan-documents/">View Plan Documents</a> for Medical and Dental plans, past and present.</li> <li><a href="/individuals-families/member-guide/customer-forms/">View Customer Forms</a> for important claims, privacy, or authorization forms.</li> </leaf-list></div> </div> <div class="columns iw_columns large-6"> <leaf-list class="leaf-u-align-self-start" columns="1"> <h3 class="leaf-u-color-content-brand-strong" slot="heading">Additional Resources</h3> <li><a href="/glossary" target="_self">Cigna Healthcare Glossary</a></li> <li><a href="/knowledge-center/" target="_self">Knowledge Center</a></li> <li><a href="/static/www-cigna-com/docs/quality-resources.pdf" target="_blank">Quality Resources [PDF]</a></li> <li><a href="/static/www-cigna-com/docs/committment-to-quality.pdf" target="_blank">Commitment to Quality [PDF]</a></li> <li><a href="/individuals-families/member-guide/language-assistance-services" target="_self">Language Assistance</a></li> <li><a href="https://static.cigna.com/assets/chcp/resourceLibrary/coveragePolicies/index.html" target="_blank" rel="noopener noreferrer" class="leaf-u-link--external">Coverage Policies</a></li> </leaf-list> </div> </div> </div> </div> </div> <div class="iw_component" id="iw_comp1703094879726"> <style>#iw_comp1703094879726{}</style><div class="chc-layout-with-bg chc-layout-with-bg--white leaf-u-margin-top-none leaf-u-gap-none leaf-u-padding-bottom-none"> <div class="leaf-grid-container"> <div class="row iw_row iw_stretch"> <div class="columns iw_columns large-7"> <div data-audience="unspecified" class="leaf-c-content-block leaf-u-align-self-start"><div class="leaf-u-typography-body-small"> <p>*Not available if you have purchased your own insurance.</p> <p><sup>1</sup> Customers under age 13 (and/or their parent/guardian) will not be able to register at <a href="http://mycigna.com/">myCigna.com</a>.</p> <p><sup>2</sup> App/online store terms and mobile phone carrier/data charges apply.</p> <p><sup>3</sup> Cigna Healthcare provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna Healthcare also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna Healthcare. Refer to plan documents for complete description of virtual care services and costs.</p> <p><sup>4</sup> Includes eligible in-network preventive care services. Some preventive care services may not be covered, including most immunizations for travel. Reference plan documents for a list of covered and non-covered preventive care service.</p> <p><sup>5</sup> Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Program availability may vary by plan type and location, and are not available where prohibited by law.</p> <p><sup>6</sup> Cigna Healthcare internal data March 2020. Subject to change.</p> <p><sup>7</sup> Brighter features may vary by dentist. These and other dentist directory features are for educational purposes only and should not be the sole basis for decision-making. They are not a guarantee of the quality of care that will be provided to individual patients and you should consider all relevant factors when selecting a dentist.</p> <p><sup>8</sup> Not all preventive services are covered, including athletic mouth guards. Refer to the policy for a complete list of covered and non-covered preventive services. Frequency limitations apply. Cigna Healthcare Dental plans in MD cover one dental cleaning per calendar year.</p> <p><sup>9</sup> This program provides reimbursement for certain eligible dental procedures for customers with qualifying medical conditions. Customers must enroll in the program prior to receiving dental services to be eligible for reimbursement. Reimbursement is applied to and subject to any applicable annual benefits maximum. See your plan documents or contact Cigna Healthcare for complete program details.</p> <p><sup>10</sup> Not all plans offer home delivery as a covered pharmacy option. Please log in to the myCigna<sup>®</sup> App or website, or check your plan materials, to learn more about the pharmacies in your plan’s network.</p> <p><sup>11</sup> Standard shipping costs are included as part of your prescription plan.</p> <p><sup>12</sup> Not all plans offer Accredo as a covered pharmacy option. Please log in to the myCigna<sup>®</sup> app or website, or check your plan materials, to learn more about the pharmacies in your plan's network.</p> <p><sup>13</sup> As allowable by law.</p> <p><sup>14</sup> Healthy Rewards programs are NOT insurance. Rather, these programs give a discount on the cost of certain goods and services. The customer must pay the entire discounted cost. Some Healthy Rewards programs are not available in all states and programs may be discontinued at any time. Participating providers are solely responsible for their goods and services.</p> </div></div> <div data-audience="authenticated-customer" class="leaf-c-content-block leaf-u-align-self-start"><div class="leaf-u-typography-body-small"> <p>*Not available if you have purchased your own insurance.</p> <p><sup>1</sup> App/online store terms and mobile phone carrier/data charges apply.</p> <p><sup>2</sup> Cigna Healthcare provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna Healthcare also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna Healthcare. Refer to plan documents for complete description of virtual care services and costs.</p> <p><sup>3</sup> Includes eligible in-network preventive care services. Some preventive care services may not be covered, including most immunizations for travel. Reference plan documents for a list of covered and non-covered preventive care service.</p> <p><sup>4</sup> Employee assistance program services are in addition to, not instead of, your health plan benefits. These services are separate from your health plan benefits and do not provide reimbursement for financial losses. Program availability may vary by plan type and location, and are not available where prohibited by law.</p> <p><sup>5</sup> Cigna Healthcare internal data March 2020. Subject to change.</p> <p><sup>6</sup> Brighter features may vary by dentist. These and other dentist directory features are for educational purposes only and should not be the sole basis for decision-making. They are not a guarantee of the quality of care that will be provided to individual patients and you should consider all relevant factors when selecting a dentist.</p> <p><sup>7</sup> Not all preventive services are covered, including athletic mouth guards. Refer to the policy for a complete list of covered and non-covered preventive services. Frequency limitations apply. Cigna Healthcare Dental plans in MD cover one dental cleaning per calendar year.</p> <p><sup>8</sup> This program provides reimbursement for certain eligible dental procedures for customers with qualifying medical conditions. Customers must enroll in the program prior to receiving dental services to be eligible for reimbursement. Reimbursement is applied to and subject to any applicable annual benefits maximum. See your plan documents or contact Cigna Healthcare for complete program details.</p> <p><sup>9</sup> Not all plans offer home delivery as a covered pharmacy option. Please log in to the myCigna<sup>®</sup> App or website, or check your plan materials, to learn more about the pharmacies in your plan’s network.</p> <p><sup>10</sup> Some medications aren’t available in a 90-day supply and may only be packaged in lesser amounts. For example, 3 packages of oral contraceptives equal an 84-day supply. Even though it’s not a “90-day supply,” it’s still considered a 90-day prescription.</p> <p><sup>11</sup> Standard shipping costs are included as part of your prescription plan.</p> <p><sup>12</sup> Not all plans offer Accredo as a covered pharmacy option. Please log in to the myCigna<sup>®</sup> app or website, or check your plan materials, to learn more about the pharmacies in your plan's network.</p> <p><sup>13</sup> As allowable by law.</p> <p><sup>14</sup> Healthy Rewards programs are NOT insurance. Rather, these programs give a discount on the cost of certain goods and services. The customer must pay the entire discounted cost. Some Healthy Rewards programs are not available in all states and programs may be discontinued at any time. Participating providers are solely responsible for their goods and services.</p> </div></div> </div> <div class="columns iw_columns large-1"></div> <div class="columns iw_columns large-4"></div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="iw_section" id="sectionlqe2pvns"> <div class="row iw_row iw_stretch" id="rowlqe2pvnt"> <div class="columns iw_columns large-12" id="collqe2pvnu"> <div class="iw_component" id="iw_comp1703094879879"> <style>#iw_comp1703094879879{}</style><chc-back-to-top></chc-back-to-top> </div> </div> </div> </div> <div class="iw_section" id="sectionl0697wk6"> <div class="row iw_row iw_stretch" id="rowl0697wk7"> <div class="columns iw_columns large-fullwidth" id="coll0697wk8"> <div class="iw_component" id="iw_comp1689345986903"> <style>#iw_comp1689345986903{}</style><div data-ssi-id="includes-content"> <chc-footer id="chc-footer"> <leaf-list slot="main-links"> <h6 slot="heading">I want to...</h6> <li><a href="https://my.cigna.com/web/public/guest" target="_blank" class="leaf-u-link--lock">Get an ID card</a></li> <li><a href="https://my.cigna.com/web/public/guest" target="_blank" class="leaf-u-link--lock">File a claim</a></li> <li><a href="https://my.cigna.com/web/public/guest" target="_blank" class="leaf-u-link--lock">View my claims and EOBs</a></li> <li><a href="https://my.cigna.com/web/public/guest" target="_blank" class="leaf-u-link--lock">Check coverage under my plan</a></li> <li><a href="/individuals-families/member-guide/prescription-drug-lists/" target="_self">See prescription drug list</a></li> <li><a href="https://hcpdirectory.cigna.com/web/public/consumer/directory" target="_blank" class="leaf-u-link--external">Find an in-network doctor, dentist, or facility</a></li> <li><a href="/individuals-families/member-guide/customer-forms/" target="_self">Find a form</a></li> <li><a href="/individuals-families/member-guide/customer-forms/#form-1095-b" target="_self">Find 1095-B tax form information</a></li> <li><a href="/glossary" target="_self">View the Cigna Healthcare Glossary</a></li> <li><a href="/contact-us/" target="_self">Contact Cigna Healthcare</a></li> </leaf-list> <leaf-list slot="main-links"> <h6 slot="heading">Audiences</h6> <li><a href="/individuals-families/shop-plans/health-insurance-plans/" target="_self">Individuals and Families</a></li> <li><a href="/medicare/" target="_self">Medicare</a></li> <li><a href="/employers/" target="_self">Employers</a></li> <li><a href="/brokers/" target="_self">Brokers</a></li> <li><a href="/health-care-providers/" target="_self">Providers</a></li> <li><a href="/employers/business-types/third-party-administrators" target="_self">Third Party Administrators</a></li> <li><a href="https://www.cignaglobal.com/" target="_blank" class="leaf-u-link--external">International</a></li> </leaf-list> <leaf-list slot="main-links"> <h6 slot="heading">Manage Your Account</h6> <li><a href="https://my.cigna.com/web/public/guest" target="_blank" class="leaf-u-link--external">myCigna Member Portal</a></li> <li><a href="https://cignaforhcp.cigna.com/app/login" target="_blank" class="leaf-u-link--external">Provider Portal</a></li> <li><a href="https://cignaforemployers.cigna.com/public/app/signin" target="_blank" class="leaf-u-link--external">Cigna for Employers</a></li> <li><a href="https://cignaforbrokers.com/web/login" target="_blank" class="leaf-u-link--external">Cigna for Brokers</a></li> </leaf-list> <div slot="main-links"> <leaf-list> <h6 slot="heading">Cigna Healthcare Information</h6> <li><a href="/about-us/" target="_self">About Cigna Healthcare</a></li> <li><a href="https://newsroom.cigna.com/" target="_blank" class="leaf-u-link--external">Cigna Healthcare News</a></li> </leaf-list> <leaf-list class="leaf-u-margin-top-24"> <h6 slot="heading">The Cigna Group Information</h6> <li><a href="https://www.thecignagroup.com/" target="_blank" class="leaf-u-link--external">The Cigna Group</a></li> <li><a href="https://newsroom.thecignagroup.com/" target="_blank" class="leaf-u-link--external">Newsroom</a></li> <li><a href="https://jobs.thecignagroup.com/" target="_blank" class="leaf-u-link--external">Careers</a></li> <li><a href="https://www.thecignagroup.com/our-impact/esg/healthy-society/health-equity" target="_blank" class="leaf-u-link--external">Health Equity</a></li> <li><a href="https://www.thecignagroup.com/our-impact/esg/" target="_blank" class="leaf-u-link--external">ESG Report</a></li> <li><a href="https://investors.cigna.com" target="_blank" class="leaf-u-link--external">Investors</a></li> <li><a href="https://www.thecignagroup.com/about-us/supplier-community/" target="_self" class="leaf-u-link--external">Suppliers</a></li> </leaf-list> </div> <div slot="copyright"> <leaf-datetime format="%Y"></leaf-datetime> Cigna Healthcare. 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Accidental Injury, Critical Illness, and Hospital Care plans or insurance policies are distributed exclusively by or through operating subsidiaries of The Cigna Group Corporation, are administered by Cigna Health and Life Insurance Company, and are insured by either (i) Cigna Health and Life Insurance Company (Bloomfield, CT). The Cigna Healthcare name, logo, and other Cigna Healthcare marks are owned by Cigna Intellectual Property, Inc. This website is not intended for residents of New Mexico.</p> <p> <leaf-icon set="system" name="launch"></leaf-icon> Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna Healthcare website. 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