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xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root"> <a class="c-menu__item v--top" href="/pricing/" data-menu-target="top">Pricing</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top"> <span data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass">Integrations</span> <span class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass">Marketplace</span> <span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" 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2Zm-1.4-2.6c.2 0 .4 0 .6.2-.2 0-.6.3-.8.6-.6.7-1.2 1.8-1.4 2.8L8 6.4c.4-1.8 1.7-4.2 3.3-4.2Z" fill="#95BF47"/><path d="M19 5.4h-1.6L16 4H16v18.5l5.6-1.4-2.3-15.6-.2-.1Z" fill="#5E8E3E"/><path d="m12.7 8.2-.6 2.4s-.7-.3-1.6-.2c-1.3 0-1.3.9-1.3 1 0 1.2 3 1.4 3.1 4 .1 2-1 3.3-2.8 3.5-2 0-3.2-1.2-3.2-1.2l.4-1.8s1.2.9 2 .8c.7 0 .9-.6.9-.9 0-1.4-2.4-1.3-2.6-3.7-.1-2 1.2-4 4-4.1 1.2 0 1.7.2 1.7.2Z" fill="#fff"/></svg></span>Shopify</a></li> <li><a href="/marketplace/apps/squarespace/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M5.4 12 12 5.5a2.4 2.4 0 0 1 3.4 0l.5.5 1-1-.5-.6a3.8 3.8 0 0 0-5.4 0L4.4 11l1 1Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="m14.3 7.6-1-1-6.7 6.6c-1 1-2.5 1-3.4 0-1-.9-1-2.4 0-3.4L8.9 4 8 3 2 8.8a4 4 0 0 0 0 5.5 3.8 3.8 0 0 0 5.5 0l6.7-6.7ZM20.9 8.8a3.8 3.8 0 0 0-5.5 0l-6.7 6.7 1 1 6.7-6.6a2.4 2.4 0 0 1 4.1 1.7c0 .6-.2 1.2-.7 1.7l-5.7 5.8 1 1 5.8-5.8a4 4 0 0 0 0-5.5Z" fill="currentColor"/><path fill-rule="evenodd" clip-rule="evenodd" d="M17.6 11 11 17.9c-1 1-2.5 1-3.4 0l-.5-.5-1 1 .5.5a3.8 3.8 0 0 0 5.4 0l6.6-6.7-1-1Z" fill="currentColor"/></svg> </span>Squarespace</a></li> <li><a href="/marketplace/apps/mailchimp/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 1.5a10.5 10.5 0 1 0 0 21 10.5 10.5 0 0 0 0-21Z" fill="#FDDD4C"/><path d="M7.4 14.7c-.2-.3.3-.8.1-1.3a.8.8 0 0 0-1.3-.2c-.3.3-.3.7-.2.8v.1c.2 0 .2-.3.3-.4.1-.2.4-.3.7-.2.4.3 0 .7 0 1 0 .4.3.6.5.6l.4-.2c0-.2-.3.1-.5-.2ZM16 11.5h-.4l-.2-.5c-.1-.4-.1-.7.1-.7.3 0 .4.2.5.6v.6ZM13.4 11.8v.2l.4.2v.1h-.4c0 .2-.2.2-.4 0 0 0-.2.2-.3 0l.2-.1-.1-.5-.4.1H12l.2-.2.4-.2c0-.2 0-.4.2-.4s.3.1.4.4c.3 0 .5.2.6.4v.1l-.5-.1ZM15 12.7h.3c0-.1 0-.3-.2-.3h-.3c-.1.1 0 .3.1.3ZM15.6 12.2c0-.2.1-.3.3-.3l.2.3c0 .2-.1.3-.2.3-.2 0-.3-.1-.3-.3Z" fill="#000"/><path fill-rule="evenodd" clip-rule="evenodd" d="M18.9 14.2c.2 0 .6.3.6 1 0 .6-.3 1.3-.3 1.5-1 2.3-3.4 3.6-6.2 3.5a6.4 6.4 0 0 1-5.8-3.6c-.6 0-1.2-.3-1.7-.7-.5-.4-.8-1-.9-1.5 0-.5 0-1 .2-1.3l-.6-.4c-2.5-2.1 5.4-10.8 8-8.6l.8.8c1.2-.5 4.4-1.5 4.4.8 0 .8-.4 1.6-1.2 2.4.9.8.6 2 .8 3l.3.2c.6.1 1 .3 1.2.6l.4.6c0 .2 0 .6-.3 1l.3.7ZM7 16h.3c.9-.2 1.1-1.2 1-2.2-.2-1-1-1.4-1.5-1.5h-.3c-1 .2-1.5 1-1.4 2 .1.9 1 1.6 2 1.7Zm-2-3.4c.3-.4.8-.7 1.3-.8.7-2 2-3.7 3.5-4.9 1.2-1 2.5-1.7 2.5-1.7s-.7-.8-1-.8c-1.2-.3-4 1.5-5.7 4C5 9.4 4 11.2 4.5 12l.6.5Zm10.3 3s-1 .4-2.7 0c0 .4.6.6 1 .7 2 .3 4-.8 4.4-1 0-.1 0 0 0 0-.6.7-2 1.4-3.8 1.4-.8 0-1.5-.2-1.8-.7-.5-.6 0-1.6.7-1.5a7 7 0 0 0 3.7-.5c1-.5 1.4-1 1.4-1.4-.1-.6-1-.7-1.5-.9-.3 0-.4-.1-.4-.5v-1c0-.5-.1-1-.5-1.3a.6.6 0 0 0-.5 0c-.2 0-.3 0-.5.2-.4.4-.8.4-1.3.4a7.9 7.9 0 0 1-.8 0h-.2c-.7 0-1.5.5-1.7 1.4-.1 1 .5 1.6.8 2l.2.2.1.2v.2a3.1 3.1 0 0 0-.7 3.3C12 18.3 14 19 16 18.4c1.4-.5 2.7-1.6 3-3 0-.4-.1-.6-.2-.7h-.3s0-.5-.3-1c-.6.5-1.3.9-1.9 1-.9.3-1.9.4-2.8.3-.4 0-.7-.1-.8.2 1.3.5 2.6.3 2.6.3Zm-3.7-8.9c-.6.4-1.4 1-2 1.7a6.4 6.4 0 0 1 5-1c-.4-.3-1-.4-1.5-.4 0-.2.2-.3.3-.3v-.1c-.6 0-2 .6-2 .6l.3-.5Z" fill="#000"/></svg></span>Mailchimp</a></li> </ul> </div> <div> <p class="c-menu__header u-hidden lg:u-block"></p> <ul class="b--lg:u-pt-2.5"> <li><a href="/marketplace/apps/whatsapp-business/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 23.25C17.799 23.25 22.5 18.549 22.5 12.75C22.5 6.95101 17.799 2.25 12 2.25C6.20101 2.25 1.5 6.95101 1.5 12.75C1.5 14.6332 1.99575 16.4005 2.86386 17.9287L1.5 23.25L6.98615 21.9778C8.47603 22.7891 10.1842 23.25 12 23.25ZM12 21.6346C16.9068 21.6346 20.8846 17.6568 20.8846 12.75C20.8846 7.84316 16.9068 3.86538 12 3.86538C7.09316 3.86538 3.11538 7.84316 3.11538 12.75C3.11538 14.6445 3.70838 16.4006 4.71888 17.8427L3.92308 20.8269L6.95995 20.0677C8.39202 21.0559 10.1284 21.6346 12 21.6346Z" fill="#BFC8D0"/> <path d="M21 12C21 16.9706 16.9706 21 12 21C10.1041 21 8.34516 20.4138 6.89449 19.4127L3.81818 20.1818L4.62432 17.1588C3.60069 15.698 3 13.9192 3 12C3 7.02944 7.02944 3 12 3C16.9706 3 21 7.02944 21 12Z" fill="url(#paint0_linear_45_490)"/> <path fill-rule="evenodd" clip-rule="evenodd" d="M12 22.5C17.799 22.5 22.5 17.799 22.5 12C22.5 6.20101 17.799 1.5 12 1.5C6.20101 1.5 1.5 6.20101 1.5 12C1.5 13.8832 1.99575 15.6505 2.86386 17.1787L1.5 22.5L6.98615 21.2278C8.47603 22.0391 10.1842 22.5 12 22.5ZM12 20.8846C16.9068 20.8846 20.8846 16.9068 20.8846 12C20.8846 7.09316 16.9068 3.11538 12 3.11538C7.09316 3.11538 3.11538 7.09316 3.11538 12C3.11538 13.8945 3.70838 15.6506 4.71888 17.0927L3.92308 20.0769L6.95995 19.3177C8.39202 20.3059 10.1284 20.8846 12 20.8846Z" fill="white"/> <path d="M9.37502 7.12501C9.12537 6.62357 8.7424 6.66797 8.35551 6.66797C7.66407 6.66797 6.58594 7.49618 6.58594 9.03756C6.58594 10.3008 7.14259 11.6836 9.01831 13.7522C10.8285 15.7485 13.207 16.7812 15.1816 16.746C17.1563 16.7109 17.5625 15.0117 17.5625 14.4378C17.5625 14.1835 17.4047 14.0566 17.2959 14.0221C16.6231 13.6992 15.382 13.0974 15.0996 12.9844C14.8172 12.8713 14.6698 13.0243 14.5781 13.1074C14.3221 13.3515 13.8144 14.0707 13.6406 14.2324C13.4668 14.3942 13.2077 14.3123 13.0999 14.2512C12.7031 14.092 11.6272 13.6134 10.7696 12.7821C9.70899 11.7539 9.64675 11.4002 9.44693 11.0853C9.28707 10.8334 9.40437 10.6789 9.46291 10.6113C9.69142 10.3477 10.007 9.94058 10.1485 9.73829C10.29 9.53599 10.1776 9.22885 10.1102 9.03756C9.82033 8.21485 9.57473 7.52615 9.37502 7.12501Z" fill="white"/> <defs> <linearGradient id="paint0_linear_45_490" x1="19.875" y1="5.25" x2="3" y2="21" gradientUnits="userSpaceOnUse"> <stop stop-color="#5BD066"/> <stop offset="1" stop-color="#27B43E"/> </linearGradient> </defs> </svg> </span>WhatsApp</a></li> <li><a href="/marketplace/apps/facebook-messenger/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><circle cx="12" cy="12" r="10.5" fill="url(#a)"/><path d="m16 15.2.4-3h-3v-1.9c0-.8.5-1.6 1.8-1.6h1.3V6.2L14.1 6c-2.4 0-4 1.4-4 4v2.2H7.6v3h2.7v7.2a10.9 10.9 0 0 0 3.3 0v-7.2h2.4Z" fill="#fff"/><defs><linearGradient id="a" x1="12" y1="1.5" x2="12" y2="22.4" gradientUnits="userSpaceOnUse"><stop stop-color="#18ACFE"/><stop offset="1" stop-color="#0163E0"/></linearGradient></defs></svg></span>Facebook</a></li> <li><a href="/marketplace/apps/hubspot/#description" class="c-menu__item"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M17.7 8.4V6a2 2 0 0 0 1.1-1.7 2 2 0 0 0-2-2 2 2 0 0 0-1.9 2A2 2 0 0 0 16 6v2.5c-1 .2-1.8.6-2.6 1.2L6.6 4.2a2.2 2.2 0 0 0-2.7-2.6A2.2 2.2 0 0 0 2.8 5a2.2 2.2 0 0 0 2.7.5l6.8 5.2a5.4 5.4 0 0 0 0 6.2l-2 2h-.5a1.8 1.8 0 0 0-1.7 2 1.8 1.8 0 0 0 2.4 1.4 1.8 1.8 0 0 0 1-1.7v-.5l2-2a5.5 5.5 0 0 0 8.1-7 5.5 5.5 0 0 0-4-2.8h.1Zm-.8 8.2a2.8 2.8 0 0 1-2.8-3.3 2.8 2.8 0 0 1 5.1-1 2.8 2.8 0 0 1-2.3 4.3" fill="#FF7A59"/></svg></span>HubSpot</a></li> </ul> </div> </div> <a href="/marketplace/" class="c-menu__foot-action v--m-button"> Discover 200&#43; integrations<svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M14 7.99992H2M9.33333 3.33325L14 7.99992L9.33333 3.33325ZM14 7.99992L9.33333 12.6666L14 7.99992Z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div> </li> <li data-menu-target="root" data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <button class="c-menu__item v--top" data-menu-target="top">Customers<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li><a href="/customers/" class="c-menu__item">Our customers<br><small>Join 37000&#43; companies</small></a></li> <li><a href="/customers/customer-stories/" class="c-menu__item">Case Studies<br><small>How others grow with LiveChat</small></a></li> <li><a href="/customers/live-chat-reviews/" class="c-menu__item v--no-border">Reviews<br><small>What they say about us</small></a></li> </ul> </div> <div> <p class="c-menu__header">Industries</p> <ul> <li><a href="/solutions/ecommerce/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M16 11V7a4 4 0 10-8 0v4M5 9h14l1 12H4L5 9z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Ecommerce</a></li> <li><a href="/solutions/it-software/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M10 20l4-16m4 4l4 4-4 4M6 16l-4-4 4-4" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Software &amp; IT</a></li> <li><a href="/solutions/education/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M8 20v-7.5l4-2.2m0 3.7l9-5-9-5-9 5 9 5zm0 0l6.2-3.4c.8 2 1 4.3.6 6.5a12 12 0 00-6.8 3 12 12 0 00-6.8-3 12 12 0 01.6-6.5L12 14z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Education</a></li> <li><a href="/solutions/livechat-for-finance/" class="c-menu__item v--m-button"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M4 21h16M4 10h16M20 10V7l-8-4-8 4v3M7 10v11M17 10v11M12 10v11" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Finance</a></li> </ul> </div> </div> </div> </li> <li data-menu-target="root" class="u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedIn->attribute#removeClass"> <a class="c-menu__item v--top" href="/help/" data-menu-target="top">Help Center</a> </li> <li class="v--only-mobile"> <a href="/app/" class="c-menu__item v--top">App</a> </li> <li data-menu-target="root"> <button class="c-menu__item v--top" data-menu-target="top">Resources<span class="c-menu__arrow"><svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </span></button> <div class="c-menu__sub"> <div class="c-menu__split"> <div> <ul> <li data-controller="attribute logged-in" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"><a href="/help/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M12 16a4 4 0 100-8 4 4 0 000 8z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/><path d="M12 21a9 9 0 100-18 9 9 0 000 18zM15 15l3.4 3.4M9 15l-3.4 3.4M5.6 5.6L9 9M18.4 5.6L15 9" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg> </span>Help Center</a></li> <li class="v--only-mobile"><a href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon v--mobile"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/news/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M11 5.9v13.3a1.8 1.8 0 01-3.4.6l-2.2-6.1m0 0A4 4 0 017 6h1.8C13 6 16.5 4.8 18 3v14c-1.5-1.8-5-3-9.2-3H7a4 4 0 01-1.6-.3zM18 13a3 3 0 000-6v6z" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/></svg></span>Product News</a></li> <li class="v--only-desktop"><a href="/marketplace/partners/" class="c-menu__item"><span class="c-menu__icon"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path 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href="/success/" class="c-menu__item" target="_blank"><span class="c-menu__icon u--mr-xs"><svg width="24" height="24" viewBox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"><path d="M0 2.7C0 1.2 1.2 0 2.7 0h18.6C22.8 0 24 1.2 24 2.7v18.6c0 1.5-1.2 2.7-2.7 2.7H2.7A2.7 2.7 0 010 21.3V2.7z" fill="#FFD000"/><path d="M7 12.6v-.2h2.6v.2c0 .9.8 1.5 2.1 1.5s2.1-.5 2.1-1.4c0-.5-.2-.8-.9-1L9.7 11c-1.6-.4-2.5-1.2-2.5-2.8C7.2 6 9 4.7 11.6 4.7c2.6 0 4.3 1.3 4.3 3.5v.1h-2.5v-.2c0-.8-.5-1.4-1.8-1.4-1.1 0-1.8.5-1.8 1.2 0 .6.3.8.8 1l3.3.8c1.6.4 2.5 1.3 2.5 2.8 0 2-2 3.6-4.7 3.6S7 14.9 7 12.6z" fill="#1B1B20"/><path fill-rule="evenodd" clip-rule="evenodd" d="M10.6 8.9c-.5-.2-.8-.4-.8-1 0-.7.7-1.2 1.8-1.2 1.3 0 1.8.6 1.8 1.4v.2h2.5v-.1V8c-.1-2-1.8-3.3-4.3-3.3C9 4.7 7.2 6 7.2 8.2c0 1.6.9 2.4 2.5 2.8l3.2.8c.7.1 1 .4 1 1 0 .8-1 1.3-2.2 1.3-1.3 0-2.1-.6-2.1-1.5v-.2H7V12.7c.1 2.3 2 3.4 4.7 3.4s4.7-1.5 4.7-3.6c0-1.5-.9-2.4-2.5-2.8l-3.3-.8zm1 6.9c2.7 0 4.4-1.5 4.4-3.3 0-.7-.2-1.2-.5-1.6-.3-.4-.9-.7-1.6-.9l-3.4-.8c-.3 0-.6-.2-.8-.4-.2-.2-.3-.5-.3-.9 0-.5.3-.9.7-1.1.4-.3.9-.4 1.5-.4.7 0 1.2.1 1.6.5.3.3.5.7.5 1h1.9c0-.8-.5-1.5-1-2-.8-.5-1.8-.9-3-.9s-2.2.3-3 .9c-.6.5-1 1.3-1 2.3 0 .7.1 1.3.5 1.6a3.2 3.2 0 001.7.9l3.2.7c.4.1.7.3.9.5.2.2.3.5.3.8 0 .6-.3 1-.8 1.3-.4.3-1 .4-1.7.4s-1.3-.1-1.7-.5c-.5-.2-.7-.7-.8-1.2H7.4c0 1 .5 1.7 1.1 2.2.8.6 1.9.8 3.2.9zM5.6 19.7l-.1-1-.1-1h.2A151.5 151.5 0 0111 17h7v2.1h-7a40.2 40.2 0 00-5.2.5h-.1z" fill="#1B1B20"/></svg> </span>Success by LiveChat<br><small>More than a business blog!</small></a></li> <li><a href="/customer-service-report/" class="c-menu__item">Customer Service Report<br><small>Discover the latest data</small></a></li> <li><a href="/benchmark/" class="c-menu__item">Local Benchmark<br><small>Compare your results</small></a></li> <li><a href="/webinars/" class="c-menu__item">Webinars<br><small>LiveChat Workshops</small></a></li> <li><a href="/privacy-policy-generator/" class="c-menu__item">Privacy Policy Generator<br><small>Become GDPR compliant</small></a></li> </ul> </div> </div> </div> </li> </ul> <div class="v--only-mobile b--u-p-3 u-mt-auto u-mb-0" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <form data-append-params-target="form" action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" class="o-input-group b--u-mb-3"> <input type="email" name="email" class="" style="border-color: #767680;" data-signup-target="email" placeholder="Enter your email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/solutions/it-software/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup">Sign up free</button> </div> </form> <p class="u-text-center"><a href="https://my.livechatinc.com" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Already a customer? <span class="u-text-primary">Log in</span></a></p> </div> </nav> <div class="c-navbar__actions" data-controller="attribute logged-in append-params" data-append-params-params-value="region" data-attribute-add-class="u-hidden" data-action="logged-in:loggedIn->attribute#addClass"> <a href="https://my.livechatinc.com" class="c-btn v--sm v--secondary hover:u-bg-gray-900 hover:u-border-gray-900 hover:u-text-black u-border-white" data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Redirect to Accounts" data-action="track#send">Log in</a> <div class="lc-signup-expandable" data-controller="expandable-signup"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit" data-expandable-signup-target="form"> <div class="o-input-group"> <input type="email" name="email" class="v--sm b--u-text-sm" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required autocomplete="email" /> <input type="hidden" name="source_id" value="header_cta" /> <input type="hidden" name="source_url" value="https://www.livechat.com/solutions/it-software/" /> <input type="hidden" name="source_type" value="website" /> <div class="o-input-group__append"> <button type="submit" class="c-btn v--signup v--sm">Sign up free</button> </div> </div> </form> <a data-append-params-target="link" href="https://accounts.livechat.com/signup?source_id=header_cta&source_url=https://www.livechat.com/solutions/it-software/&source_type=website" class="c-btn v--secondary hover:u-bg-signup hover:u-border-signup v--sm" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-action="track#send" data-expandable-signup-target="button">Sign up free</a> </div> </div> <div class="u-hidden lg:u-hidden lg:u-ml-auto" data-controller="attribute logged-in" data-attribute-remove-class="lg:u-hidden" data-attribute-add-class="lg:u-block" data-action="logged-in:loggedIn->attribute#removeClass logged-in:loggedIn->attribute#addClass"> <div class="u-hidden lg:u-flex u-flex-row u-items-center gap-1"> <a href="https://my.livechatinc.com" class="c-btn v--sm b--u-py-1.5 v--secondary " data-controller="track" data-track-category="Log In Button" data-track-action="Top Nav" data-track-label="Instant Login" data-action="track#send">Go to app</a> <div class="c-navbar__actions u-hidden" data-controller="attribute logged-in" data-attribute-remove-class="u-hidden" data-action="logged-in:loggedInWithUserData->attribute#removeClass"> <div class="t-homepage-menu" data-controller="click-focus"> <button data-action="click-focus#toggleFocusClass" class="t-homepage-menu-button c-btn u-p-1 u-rounded u-flex u-items-center v--transparent u-border-none hover:u-bg-gray-900 "> <img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round b--u-mr-1" style="width: 32px; height: 32px; object-fit: cover;"> <svg width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M12.6666 6L7.99992 10.6667L3.33325 6" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"/> </svg> </button> <div class="t-homepage-menu-content b--u-bg-white u-shadow"> <div class="b--u-m-2 u-flex gap-1 u-items-center"> <div><img data-logged-in-target="avatar" src="/images/user-avatar.370edf4b344b55dcfcaea4f1f214d235b9bbfdea238dc609ef52d7b65c355d75.svg" alt="" class="t-homepage-user-icon u-round" style="width: 38px; height: 38px; object-fit: cover"></div> <div> <div data-logged-in-target="name" class="b--u-text-md b--u-text-bold">User Name</div> <div data-logged-in-target="email" class="b--u-text-xs"></div> </div> </div> <div style="width:100%; margin-top:10px; margin-bottom:4px; border-bottom:1px solid #eaeaec;"></div> <a href="https://my.livechatinc.com/subscription/?source_id=user_menu&source_url=https%3A%2F%2Fwww.livechat.com%2fsolutions%2fit-software%2f&source_type=website" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#000" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_1731_971)"> <path d="M9 12H5.4a1 1 0 0 1-.7-1.7l6.6-6.6a1 1 0 0 1 1.4 0l6.6 6.6a1 1 0 0 1-.7 1.7H15v6H9v-6ZM9 21h6" /> </g> <defs> <clipPath id="clip0_1731_971"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Upgrade</a> <a href="/help/" class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 "> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_3853)"> <path d="M12 21a9 9 0 1 0 0-18 9 9 0 0 0 0 18ZM12 17v0" /> <path d="M12 13.5a1.5 1.5 0 0 1 1-1.5 2.6 2.6 0 1 0-3-4" /> </g> <defs> <clipPath id="clip0_2_3853"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Help Center</a> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-action="click-focus#removeFocusClass" onclick="LC_API.open_chat_window();return false;"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g clip-path="url(#clip0_2_4566)"> <path stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" d="m3 20 1.3-3.9a7.3 7.3 0 0 1-1.1-5.5c.3-2 1.5-3.7 3.2-4.9a9.8 9.8 0 0 1 11.8.5 7.4 7.4 0 0 1 1 10.5 9.2 9.2 0 0 1-5.2 3 10 10 0 0 1-6.3-.7L3 20" /> <path fill="#1B1B20" fill-rule="evenodd" d="M12.3 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3ZM7.7 11c.7 0 1.3.6 1.3 1.2a1.2 1.2 0 0 1-2.5 0c0-.6.6-1.2 1.2-1.2ZM16.8 11c.6 0 1.2.6 1.2 1.3a1.2 1.2 0 1 1-2.5 0c0-.7.6-1.3 1.3-1.3Z" clip-rule="evenodd" /> </g> <defs> <clipPath id="clip0_2_4566"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Chat with us</button> <button class="c-menu__item u-flex u-items-center b--u-bg-transparent u-w-full hover:u-bg-gray-900 " data-controller="logged-in" data-action="logged-in#logout"> <svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" fill="none" class="b--u-mr-1"> <g stroke="#1B1B20" stroke-linecap="round" stroke-linejoin="round" stroke-width="2" clip-path="url(#clip0_2_4402)"> <path d="M14 8V6a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v12a2 2 0 0 0 2 2h7a2 2 0 0 0 2-2v-2M7 12h14m0 0-3-3m3 3-3 3" /> </g> <defs> <clipPath id="clip0_2_4402"> <path fill="#fff" d="M0 0h24v24H0z" /> </clipPath> </defs> </svg> Logout</button> </div> </div> </div> </div> </div> </div> </div> <div class="o-wrapper"> <section class="o-container-xl b--u-pb-12 b--md:u-pb-20"> <div class="o-feature v--textual b--u-py-6 b--md:u-py-8"> <div class="u-text-center md:u-text-left"> <p class="b--u-text-sm b--u-text-caps b--u-mb-3">Software and IT</p> <h1 class="b--u-text-4xl b--u-mb-3 lg:u--Mr-lg">Turn your software into an <span class="u-text-mark">experience</span></h1> <p class="b--u-text-lg u-text-gray-400 b--u-mb-4 b--lg:u-pr-12">From signing up to upgrading and beyond, use smooth customer service to make customers fall in love with your technology.</p> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-6 u-mx-auto md:u-ml-0 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="hero"> <input type="hidden" name="source_url" value="https://www.livechat.com/solutions/it-software/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-Mt-2xs u-mb-0 b--u-text-sm u-text-center md:u-text-left u-text-center"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Free 14-day trial </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Robust reporting </span> </p> </div> <div> <div class="u-relative o-maxw-6" style="max-width:546px;max-height:546px;"> <video autoplay loop playsinline muted src="/solutions/it-software/hero.9b20fd777808b85af173a5ea16c8abea80cec1d4a6b0334456a4c31e23d0ce35.mp4" width="546" height="546" style="--aspect-ratio: 546/546;" title="" data-lazyplay-target="video" poster="/solutions/it-software/hero_hu58b1470f431f3ea4d58b74f153c0ddf5_100269_1088x0_resize_q75_h2_catmullrom.44bdfd9600afdfdb602b57374cbdb717adf496b385777d05e9809c17c51ddb71.webp"></video> </div> </div> </div> <div class="u-text-center"> <p class="b--u-text-xs b--u-mb-4 b--lg:u-mb-3">Over <span class="b--u-text-xs b--u-text-bold">37,000</span> businesses use LiveChat</p> <img class="u-hidden lg:u-block u-maxw-10 u-mx-auto" src="/solutions/it-software/logos_huc09d8efc781c69a42e2c0d1f7585d13f_14445_1856x0_resize_q75_h2_catmullrom_3.f166aca91cdd5d9906ceba5e444dc1ddcf1737dc276a811977db310f866a95c7.webp" alt="Logos of LiveChat customers from IT industry" width="928" height="34" type="image/webp"> <img class="u-hidden md:u-block lg:u-hidden u-maxw-6 u-mx-auto" src="/solutions/it-software/logo-tablet_huf5585c0e6b1d9bdd066574a79c0c7d04_15633_978x0_resize_q75_h2_catmullrom_3.0a7452b2fcb2234d6743659fe5088715e00060da0ba0684edd84744ad56a5723.webp" alt="Logos of LiveChat customers from IT industry" width="544" height="132" type="image/webp"> <img class="u-block md:u-hidden u-maxw-4 u-mx-auto" src="/solutions/it-software/logo-mobile_hu167554b41a1618084dec61a25d98d072_14999_634x0_resize_q75_h2_catmullrom_3.cc9fe61369bb06e5a55e2e20d3474299d5879c4a36fb2b9a6d117019c78f767c.webp" alt="Logos of LiveChat customers from IT industry" width="352" height="192" type="image/webp"> </div> </section> <section class="o-container u-text-center"> <h2 class="b--u-text-4xl u-maxw-10 u-mx-auto b--u-mb-8">Acquire. Onboard. Nurture.</h2> <div class="u-flex u-justify-between lc--solutions-flow b--u-mb-8 b--md:u-mb-12"> <div> <a class="u-text-black u-hover-decoration-none" href="#1"> <img class="u-w-auto b--u-mb-2" src="/solutions/it-software/research.f454f354c6b6b56331adb34f15cc9a5160b99246871bcf39b0b3512f6baf66dc.svg" alt="1" width="109" height="112"> <p class="b--u-text-xl">Research</p> </a> </div> <svg width="208" height="46" viewBox="0 0 208 46" fill="none" xmlns="http://www.w3.org/2000/svg" class="u-maxw-2 b--u-px-2"> <path d="M2 38.9378C50 -10.0623 154.5 -10.5623 204.5 38.9378" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" /> <path d="M199.5 19.5L205.5 39L186.5 44" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" /> </svg> <div> <a class="u-text-black u-hover-decoration-none" href="#2"> <img class="u-w-auto b--u-mb-2" src="/solutions/it-software/trial.bedf95400052616266bfc18e5319776b5301f7115624010800913db9c510b694.svg" alt="2" width="102" height="117"> <p class="b--u-text-xl">Trial</p> </a> </div> <svg width="208" height="46" viewBox="0 0 208 46" fill="none" xmlns="http://www.w3.org/2000/svg" class="u-maxw-2 b--u-px-2 lc--flip-y b--u-mt-8"> <path d="M2 38.9378C50 -10.0623 154.5 -10.5623 204.5 38.9378" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" /> <path d="M199.5 19.5L205.5 39L186.5 44" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" /> </svg> <div> <a class="u-text-black u-hover-decoration-none" href="#3"> <img class="u-w-auto b--u-mb-2" src="/solutions/it-software/purchase.7797f81e66d9ed7fd6154b5b98a311299ea84af43abbdbd0d9c85484927186bd.svg" alt="3" width="98" height="114"> <p class="b--u-text-xl">Purchase</p> </a> </div> <svg width="208" height="46" viewBox="0 0 208 46" fill="none" xmlns="http://www.w3.org/2000/svg" class="u-maxw-2 b--u-px-2"> <path d="M2 38.9378C50 -10.0623 154.5 -10.5623 204.5 38.9378" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" /> <path d="M199.5 19.5L205.5 39L186.5 44" stroke="#1B1B20" stroke-width="4" stroke-linecap="round" stroke-linejoin="round" /> </svg> <div class="b--md:u-ml-3"> <a class="u-text-black u-hover-decoration-none" href="#4"> <img class="u-w-auto b--u-mb-2" src="/solutions/it-software/use.bf26ccae6e49ae4eb62c215ab1adbc4c6ed679d244f6bc7f77ab2bce2d1c3a64.svg" alt="4" width="108" height="108"> <p class="b--u-text-xl">Use</p> </a> </div> </div> </section> <!-- 1 --> <img src="/waves/gray-top.099c4b5ddb8a247a0da16c0a1bc879e998d0a5e171d87d04d4c4822fd63aa2af.svg" class="" alt=""> <section class="u-bg-gray-900 b--u-pt-6 md:u-pt-0 b--u-pb-12"> <div class="o-container-xl"> <h2 class="b--u-text-5xl b--u-mb-8 b--md:u-mb-12 u-hide-focus" id="1"> <img class="lc--solutions-step" src="/solutions/it-software/research.f454f354c6b6b56331adb34f15cc9a5160b99246871bcf39b0b3512f6baf66dc.svg" alt="1"> Research</h2> </div> <div class="o-container"> <div class="o-feature-grid v--right b--u-mb-8 b--md:u-mb-12"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Spot leads in real time</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Interact with prospective customers while they’re still on your website.</p></div> <div> <img class="o-feature__zoom u-maxw-7 u-ml-0" src="/solutions/it-software/spot-leads_hu563597470cab95b2d885be1a2f55c488_90925_1280x0_resize_q75_h2_catmullrom.5003f57d80164ae826353b4441321b9fb7842ab0fafd260e8266547a55f6f36d.webp" alt="Live chat interactions" width="640" height="544" loading="lazy" type="image/webp"> </div> </div> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-research-1.png" alt="" width="252" height="273" class="u-hidden lg:u-block u-maxw-4 o-deco__item v--left v--under u--Ml-xl" loading="lazy" > </div> <div class="u-relative"> <div class="o-feature-grid v--right v--inverse b--u-mb-8 b--md:u-mb-12"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Drive interest in your product</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Reach out to visitors on high-intent pages using proactive greetings.</p> </div> <div> <div data-controller="lazyplay" class="u-relative o-feature__zoom u-maxw-7 u-ml-0" style="max-width:640px;max-height:544px;"> <video preload="none" loop playsinline muted src="/solutions/it-software/greetings.c0e8160d357b181bdf2ec2e8bdfe4b234172fe02206bf40b8630497624c7b8dd.mp4" width="640" height="544" style="--aspect-ratio: 640/544;" title="" data-lazyplay-target="video" ></video> </div> </div> </div> </div> </div> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-research-2.png" alt="" width="252" height="390" class="u-hidden lg:u-block u-maxw-3 o-deco__item v--right v--under b--u-mt-20 u--Mr-xl" loading="lazy" > </div> <div class="u-relative"> <div class="o-feature-grid v--right"> <div> <div class="u-flex u-flex-row b--u-mb-4"> <p class="b--u-text-base u-text-gray-400 u-mb-0">Works with</p> <img class="u-w-auto b--u-ml-1" src="/solutions/it-software/chatbot.9ac6c9a72676fa8803829cc8044d75f0b252e662f417ee53937a454017c24ffe.svg" alt="ChatBot logo" width="117" height="28" loading="lazy"> </div> <h3 class="b--u-text-3xl b--u-mb-3 lg:u--Mr-md">Automate with a human touch</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Let tailor-made chatbots handle repetitive questions to save time on support.</p></div> <div> <img class="o-feature__zoom u-maxw-7 u-ml-0" src="/solutions/it-software/automate_hu1f95d7071924080042f1d19f29d78354_120540_1280x0_resize_q75_h2_catmullrom.88c5e39996c73340e670795e1f204663ff71a635c1e5d7cfa413fad17221d8c0.webp" alt="ChatBot in live chat for software companies" width="640" height="600" loading="lazy" type="image/webp"> </div> </div> </div> </div> </div> </section> <img src="/waves/gray-bottom.4d725d9b007530218ed1747417ba23cfb2751f33a732fb4a2d97599144daa819.svg" class="" alt=""> <!-- Testimonial --> <section class="o-container-xl b--u-py-6 b--md:u-py-12"> <div class="u-flex u-flex-row u-justify-evenly u-flex-wrap"> <div class="u-basis-10 md:u-basis-4 lg:u-basis-5 b--u-pb-6 md:u-pb-0"> <img class="u-maxw-5 u-mx-auto" src="/solutions/it-software/jonny-everett_hudcf3e21f78b874a50df94c08d0d61a67_100478_896x0_resize_q75_h2_catmullrom.68af12bc4cabed9b6f170bbc3cf7cff344d4dbb3b57c73dc62463a7d933647a4.webp" alt="Jonny Everett, The Chat Shop" width="448" height="424" loading="lazy" type="image/webp"> </div> <div class="u-basis-10 md:u-basis-6"> <img class="u-w-auto u-maxw-2 u-ml-0 b--u-mb-4" src="/solutions/it-software/logo-chat-shop.bcf4a65d9472f4da93cec2e7c276eb195f469b69194a842e99ec1521de87af33.svg" alt="The Chat Shop logo" width="160" height="24" loading="lazy"> <div class="b--u-mb-4"> <blockquote class="b--u-text-xl b--u-mb-3">With our understanding of what makes a successful customer engagement strategy and your platform, we achieve engagement rates <span class="u-bg-accent u-rounded b--u-px-1.5">150%&nbsp;higher</span> than the industry average.</blockquote> <cite class="b--u-text-sm u-text-gray-400 u-mb-0"><strong>Jonny Everett</strong>, Director of Customer Development at The Chat Shop</cite> </div> <a href="/customers/customer-stories/the-chat-shop/" class="c-link b--u-text-base b--u-text-bold" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="Read story" data-action="track#send">Read story</a> <div class="o-columns v--three lc--gap-row-1 b--u-mt-3 b--u-pt-3 u-border-t"> <div> <p class="b--u-text-lg b--u-text-bold u-mb-0">5 times</p> <p class="b--u-text-base">higher conversion rate</p> </div> <div> <p class="b--u-text-lg b--u-text-bold u-mb-0">50%</p> <p class="b--u-text-base">more leads</p> </div> <div> <p class="b--u-text-lg b--u-text-bold u-mb-0">16 times</p> <p class="b--u-text-base">higher average session&nbsp;value</p> </div> </div> </div> </div> </section> <div class="o-container u-relative b--u-py-6 b--u-mb-8 b--md:u-mb-12"> <div role="presentation" class="o-deco"> <img class="u-w-auto o-deco__item v--left v--under" src="/solutions/it-software/dust-1.d586779aa44cb4389def7bde669afeccb88822f7aa89ac18d4f6ef7a1037198c.svg" loading="lazy"> <img class="u-w-auto o-deco__item v--right v--under" src="/solutions/it-software/dust-2.523c37d70a540f3ecc5f5320adccad08b9c7ced73bfcf69eedb01e0db04a1869.svg" loading="lazy"> </div> <div class="u-flex u-flex-col md:u-flex-row u-flex-wrap u-justify-center u-items-center u-text-center md:u-text-left md:u-justify-between"> <div class="u-maxw-6 b--u-mb-4 md:u-mb-0"> <h4 class="b--u-text-2xl b--u-mb-1 u--ml-xs">Be on top of your game</h4> <p class="b--u-text-lg u-mb-0">Get 14 days of LiveChat for free</p> </div> <div class="u-maxw-6 md:u-basis-6"> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup track" data-action="track#send" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" > <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="u-mr-xs u-mb-xs sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="be-on-top"> <input type="hidden" name="source_url" value="https://www.livechat.com/solutions/it-software/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="u-Mt-2xs u-mb-0 u-text-p8 u-text-center md:u-text-left"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Robust reporting </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> 24/7 availability </span> </p> </div> </div> </div> <!-- 2 --> <img src="/waves/gray-top.099c4b5ddb8a247a0da16c0a1bc879e998d0a5e171d87d04d4c4822fd63aa2af.svg" class="" alt=""> <section class="u-bg-gray-900 b--u-pt-6 md:u-pt-0 b--u-pb-12"> <div class="o-container-xl"> <h2 class="b--u-text-5xl b--u-mb-8 b--md:u-mb-12 u-hide-focus" id="2"> <img class="lc--solutions-step" src="/solutions/it-software/trial.bedf95400052616266bfc18e5319776b5301f7115624010800913db9c510b694.svg" alt="2"> Trial</h2> </div> <div class="o-container"> <div class="u-relative b--u-mb-8 b--md:u-mb-12 b--lg:u-mb-20"> <div role="presentation" class="o-deco"> <img src="blob-trial-1.svg" alt="" width="256" height="272" class="u-hidden lg:u-block u-w-auto o-deco__item v--right v--top u--Mt-lg" loading="lazy"> </div> <div class="u-relative"> <div class="o-feature-grid v--right"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Be where your customers are</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4 b--lg:u-pr-6">Let customers connect via their favorite online channels like Messenger or SMS.</p> </div> <div> <img class="o-feature__zoom u-maxw-7 u-ml-0" src="/solutions/it-software/channels_hu57f5b580447c427e584f1e83bf68e7ee_69910_1280x0_resize_q75_h2_catmullrom_3.958eb156e0a897c00005745919f2013b587e9a490ee6e847397c1bbdfc1dbb5c.webp" alt="Omnichannel live chat solution view for software company" width="640" height="500" loading="lazy" type="image/webp"> </div> </div> </div> </div> <div class="u-relative b--u-mb-8 b--md:u-mb-12 b--lg:u-mb-20"> <div role="presentation" class="o-deco"> <img src="blob-trial-2.png" alt="" width="256" height="272" class="u-hidden lg:u-block u-maxw-3 o-deco__item v--left v--under u--Ml-xl" loading="lazy" > </div> <div class="u-relative"> <h3 class="b--u-text-3xl b--u-mb-3 u-text-left md:u-text-center">Support around the clock</h3> <p class="b--u-text-lg u-text-gray-400 b--u-mb-4 u-text-left md:u-text-center">Allow conversations to start at any time, and reply when convenient.</p> <div class="b--u-px-3 u-block md:u-hidden"> <div class="t-cc-video c-video" data-controller="youtube" data-youtube-id="tWGFI24sb9I"> <button role="button" class="c-video__play" data-action="click->youtube#play" data-youtube-target="play"></button> <div class="c-video__thumb" data-youtube-target="thumb"> <img class="u-rounded u-shadow-md" src="/solutions/it-software/new-way-messaging_hufcffde0dbe87ad4ed21ad2f75182a48b_43142_2688x0_resize_q75_h2_catmullrom_3.4cfaece2927e425a0c93e7564ef0f79a76c53b71301f57525da4c1db11b396de.webp" alt="Asynchronous messaging explainer video" width="1344" height="756" loading="lazy" type="image/webp"> </div> <div class="c-video__embed" data-youtube-target="embed"></div> </div> </div> <!-- animation with modal --> <div data-controller="modal player-youtube" data-action="modal:show->player-youtube#load modal:close->player-youtube#pause"> <div class="u-relative b--u-px-4 u-hidden md:u-block" style="z-index: 30;"> <div class="u-relative u-flex u-justify-center" style="z-index: 40;" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Watch video" data-action="track#send"> <div class="u-absolute u-flex u-flex-row u-items-center u-justify-around b--u-py-1 b--u-px-1.5 u-bg-white u-rounded-b u-shadow u-hover-pointer" data-action="click->modal#show"> <img class="u-w-auto b--u-mr-1.5 b--lg:u-mr-2" src="/solutions/it-software/play.65955b729e50c5879063ada83d08c0865200ea82f6b59c9b2cb175811947a3a0.svg"> <p class="b--u-text-base b--u-text-bold u-mb-0">Watch video</p> </div> </div> <div class="u-relative u-rounded" style=""> <video autoplay loop playsinline muted src="/solutions/it-software/new-way-messaging.90ebb822d1d52ac8ebeab33ae67422303fdb65aa4388837f196437f0bf4f6d9c.mp4" width="" height="" style="--aspect-ratio: /;" title="" data-lazyplay-target="video" poster="/solutions/it-software/new-way-messaging_hufcffde0dbe87ad4ed21ad2f75182a48b_43142_2688x0_resize_q75_h2_catmullrom_3.4cfaece2927e425a0c93e7564ef0f79a76c53b71301f57525da4c1db11b396de.webp"></video> </div> </div> <dialog class="b--u-bg-transparent b--u-mb-auto" data-modal-target="dialog"> <button class="b--u-bg-transparent u-flex u-w-full" data-action="click->modal#close"> <img class="u-w-auto u-bg-white u-round u-shadow-lg b--u-my-2 u-mr-0 t-cc-icon-close u-hover-pointer" src="/icons/close.c1638c1fcdd839cdda84e54b9abda568c2efda235dbc39efb901ba9fa539554d.svg" alt="icon close" loading="eager" style="width: 36px;"> </button> <iframe class="t-video-modal__video" data-player-youtube-target="video" src="about:blank" data-src="https://www.youtube.com/embed/tWGFI24sb9I?rel=0&enablejsapi=1&version=3&playerapiid=ytplayer" frameborder="0" allowfullscreen></iframe> </dialog> </div> <!-- end of animation with modal --> </div> </div> <div class="o-feature-grid v--right v--inverse"> <div> <h3 class="b--u-text-3xl b--u-mb-3 lg:u--Mr-md">Reply in a flash</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Use message sneak peeks and templates to answer with just a single click.</p> </div> <div> <div data-controller="lazyplay" class="u-relative u-maxw-6 md:u--Ml-md u-rounded" style="max-width:520px;max-height:505px;"> <video preload="none" loop playsinline muted src="/solutions/it-software/chat-sneak-peek.cde87090451e3dd5464292e35e13bc2294e78d4cfe36cca1b042d35dbd516b03.mp4" width="520" height="505" style="--aspect-ratio: 520/505;" title="" data-lazyplay-target="video" ></video> </div> </div> </div> </div> </section> <!-- <img src="/waves/gray-bottom.4d725d9b007530218ed1747417ba23cfb2751f33a732fb4a2d97599144daa819.svg" class="u-bg-accent" alt=""> --> <!-- Benchmark --> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#F6F6F7" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#FFD000"/></svg> </div> <div id="customer-satisfaction-benchmark" class="u-bg-accent md:u--mt-xs b--u-py-12" data-controller="software-benchmark"> <div class="o-container u-relative"> <div role="presentation" class="o-deco"> <img src="blob-benchmark-left.png" alt="" class="u-hidden lg:u-block u-maxw-3 o-deco__item v--left v--top" width="256" height="406" loading="lazy" > <img src="blob-benchmark-right.svg" alt="" class="u-hidden lg:u-block u-w-auto o-deco__item v--right v--bottom u--Mb-xl" width="212" height="279" loading="lazy" > </div> <div class="u-relative u-flex u-flex-row u-flex-wrap lg:u-flex-nowrap u-justify-evenly u-items-center"> <div class="u-basis-12 md:u-basis-8 u-bg-gray-900 u-rounded u-relative b--u-mb-6 lg:u-mb-0" data-controller="software-benchmark"> <img class="u-hidden xl:u-block u-w-auto u-absolute t-s-benchmark_hand" src="/solutions/it-software/hand.bbd31d7c88a9be59e514e5943fd935e668ec58d84b142b4358be06cf6e7c5fab.svg" width="177" height="169" loading="lazy"> <img class="u-block xl:u-hidden u-w-auto u-absolute t-s-benchmark_hand" src="/solutions/it-software/hand-small.ca880bbe9f3f8571ac3a4ae31b1c332345375a70038b719ea163b68b55c873bc.svg" width="177" height="169" loading="lazy"> <div class="b--u-py-4 b--u-px-3 md:u-px-0"> <p class="b--u-text-xs u-text-gray-400 u-text-center b--u-mb-1">Software & Services</p> <p class="b--u-text-xl u-text-center b--u-mb-3">Customer satisfaction results <span data-controller="tooltip" data-tooltip="satisfaction-tooltip"> </span></p> <div class="u-flex u-flex-col u-maxw-4 u-mx-auto t-s-benchmark-countries"> <label for="benchmark-country" class="b--u-text-base b--u-text-bold b--u-mb-1">Pick a location</label> <input type="text" list="benchmark-countries" name="benchmark-country" id="benchmark-country" placeholder="All countries" autocomplete="off" data-software-benchmark-target="options" data-controller="filtered-input" data-action="change->software-benchmark#showValues" style="height: 56px;" > <datalist id="benchmark-countries" data-software-benchmark-target="value"> <option country-value="?" result-value="?">All countries</option> <option country-value="Australia" result-value="85%">Australia</option> <option country-value="Belgium" result-value="92%">Belgium</option> <option country-value="Brazil" result-value="85%">Brazil</option> <option country-value="Cambodia" result-value="78%">Cambodia</option> <option country-value="Canada" result-value="90%">Canada</option> <option country-value="Chile" result-value="86%">Chile</option> <option country-value="China" result-value="84%">China</option> <option country-value="Colombia" result-value="89%">Colombia</option> <option country-value="Cyprus" result-value="84%">Cyprus</option> <option country-value="Denmark" result-value="93%">Denmark</option> <option country-value="France" result-value="67%">France</option> <option country-value="Germany" result-value="79%">Germany</option> <option country-value="Hong Kong" result-value="93%">Hong Kong</option> <option country-value="Iceland" result-value="93%">Iceland</option> <option country-value="India" result-value="65%">India</option> <option country-value="Indonesia" result-value="83%">Indonesia</option> <option country-value="Ireland" result-value="61%">Ireland</option> <option country-value="Israel" result-value="81%">Israel</option> <option country-value="Italy" result-value="84%">Italy</option> <option country-value="Malaysia" result-value="89%">Malaysia</option> <option country-value="Malta" result-value="90%">Malta</option> <option country-value="Mexico" result-value="80%">Mexico</option> <option country-value="Netherlands" result-value="90%">Netherlands</option> <option country-value="New Zealand" result-value="89%">New Zealand</option> <option country-value="Norway" result-value="93%">Norway</option> <option country-value="Philippines" result-value="75%">Philippines</option> <option country-value="Poland" result-value="82%">Poland</option> <option country-value="Romania" result-value="86%">Romania</option> <option country-value="Singapore" result-value="72%">Singapore</option> <option country-value="South Africa" result-value="51%">South Africa</option> <option country-value="Spain" result-value="65%">Spain</option> <option country-value="Sweden" result-value="93%">Sweden</option> <option country-value="Switzerland" result-value="79%">Switzerland</option> <option country-value="Thailand" result-value="87%">Thailand</option> <option country-value="Turkey" result-value="83%">Turkey</option> <option country-value="United Arab Emirates" result-value="70%">United Arab Emirates</option> <option country-value="United Kingdom" result-value="78%">United Kingdom</option> <option country-value="United States" result-value="85%">United States</option> <option country-value="Vietnam" result-value="81%">Vietnam</option> </datalist> </div> </div> <div class="u-bg-white u-rounded-b"> <div class="u-flex u-justify-evenly u-items-center u-text-center u-flex-wrap b--u-pt-6 b--u-pb-4"> <div class="u-basis-2 b--u-pb-3"> <p class="b--u-text-sm u-text-gray-400">Global results</p> <span class="b--u-text-4xl">80%</span> </div> <div class="u-basis-4 b--u-pb-3"> <p class="b--u-text-sm u-text-gray-400">Results in <span class="b--u-text-sm b--u-text-bold" id="t-s-benchark_country" data-software-benchmark-target="choosenCountry">?</span></p> <span class="b--u-text-4xl" id="t-s-benchark_result" data-software-benchmark-target="choosenCountryResult">?</span> </div> <div class="u-basis-2 b--u-pb-3"> <p class="b--u-text-sm u-text-gray-400">Your results</p> <img src="result.svg" class="u-w-auto" alt="" width="78" height="77" data-controller="tooltip" data-tooltip="signup-tooltip"> </div> </div> </div> </div> <div class="u-basis-12 lg:u-basis-4 b--md:u-pl-4 b--lg:u-pl-6"> <p class="b--u-text-3xl b--u-mb-3">Need optimization?</p> <p class="b--u-text-lg b--u-mb-4">Boost your rankings with stellar customer service and outrun your competition in minutes!</p> <a href="https://accounts.livechat.com/signup?source_id=benchmark-section&amp;source_type=website&amp;source_url=https%3A%2F%2Fwww.livechat.com%2Fsolutions%2Fit-software%2F" class="c-btn v--signup" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" data-action="track#send">Sign up free</a> </div> </div> </div> </div> <script type="text/html" id="signup-tooltip"> <div class="t-s-tooltip u-bg-white u-rounded b--u-px-3 b--u-pt-5 b--u-pb-3 u-shadow-xl u-text-center u-maxw-4"> <img class="u-w-auto u-mx-auto b--u-mb-2" src="/solutions/it-software/compare.a25084b548511165fe47617c930a26d58437b73cdcaa88dc056714277d8d0bc3.svg" width="263" height="133"> <h4 class="b--u-text-lg b--u-text-bold">Take the challenge</h4> <p class="b--u-text-sm b--lg:u-px-3">Boost your customer satisfaction rates with LiveChat!</p> <div> <a href="https://accounts.livechat.com/signup?source_id=benchmark-tooltip&amp;source_type=website&amp;source_url=https%3A%2F%2Fwww.livechat.com%2Fsolutions%2Fit-software%2F" class="c-btn v--signup v--sm b--u-mx-0.5" data-controller="track" data-track-category="Signup" data-track-action="Signup Redirect" data-track-label="" data-action="track#send">Start free trial</a> </div> </div> </script> <script type="text/html" id="satisfaction-tooltip"> <div class="t-s-tooltip u-bg-white b--u-px-3 b--u-pt-4 b--u-pb-1 u-shadow-xl u-text-center u-rounded u-maxw-4"> <p class="b--u-text-sm">Customer satisfaction – the ratio of good customer rates to all customer rates (good and bad).</p> </div> </script> <div style="margin-bottom: -1px;"> <div style="overflow: hidden;"> <svg preserveAspectRatio="none" viewBox="0 0 1440 36" class="u-block" xmlns="http://www.w3.org/2000/svg" style="width: 100%; height: auto; margin: -1px 0;"><rect width="100%" height="100%" fill="#FFD000" /><path d="M1440 36V8.2s-105.6-1.2-160.7-6a877 877 0 00-150.5 2.5c-42.1 3.9-140 15-223 15C754 19.6 700.3 6.8 548.8 7c-143.7 0-273.4 11.5-350 12.6-76.6 1.2-198.8 0-198.8 0V36h1440z" fill="#F6F6F7"/></svg> </div> </div> <!-- 3 --> <section class="u-bg-gray-900 b--u-pt-6 b--md:u-pt-12 b--u-pb-12"> <div class="o-container-xl"> <h2 class="b--u-text-5xl b--u-mb-8 b--md:u-mb-12 u-hide-focus" id="3"> <img class="lc--solutions-step" src="/solutions/it-software/purchase.7797f81e66d9ed7fd6154b5b98a311299ea84af43abbdbd0d9c85484927186bd.svg" alt="3"> Purchase</h2> </div> <div class="o-container"> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-purchase-1.svg" alt="" width="294" height="300" class="u-hidden lg:u-block u-w-auto o-deco__item v--right v--top" loading="lazy" > </div> <div class="u-relative"> <div class="o-feature-grid v--right b--u-mb-8 b--md:u-mb-12"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Get to know your customers</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Fill your CRM with customer data from pre-chat surveys, interactions, and more.</p> </div> <div> <div data-controller="lazyplay" class="u-relative o-feature__zoom u-maxw-7" style="max-width:640px;max-height:707px;"> <video preload="none" loop playsinline muted src="/solutions/it-software/customer-detail.5f49e3654872c80f4ac6f183b1991ad0e961a515b3c72cd47d39806b606c4b66.mp4" width="640" height="707" style="--aspect-ratio: 640/707;" title="" data-lazyplay-target="video" poster="/solutions/it-software/customer-detail_hu04067f061622f73f114bbeb5ad7c22b4_99621_1280x0_resize_q75_h2_catmullrom.17ab5fa212c1098cd3ea5a63d6d2737bfd31a159ac9f977f9d2be23d66ea9542.webp"></video> <img src="/solutions/it-software/customer-detail_hu04067f061622f73f114bbeb5ad7c22b4_99621_1280x0_resize_q75_h2_catmullrom.17ab5fa212c1098cd3ea5a63d6d2737bfd31a159ac9f977f9d2be23d66ea9542.webp" loading="lazy" width="640" height="707" data-lazyplay-target="poster" style="position:absolute;top:0;left:0;width:100%;" data-action="click->lazyplay#play" /> </div> </div> </div> </div> </div> <div class="o-feature-grid v--right b--u-mb-8 b--md:u-mb-12"> <div class="u-hidden md:u-block"> <img class="o-feature__zoom u-maxw-7" src="/solutions/it-software/bot_huc79e6a6120ac7f17f093705696acb2de_159323_1280x0_resize_q75_h2_catmullrom_3.9673adf87caa3a4024608c906a763c2d4ce9037e9147a24ca67b0cea81136e0d.webp" alt="ChatBot view" width="640" height="544" loading="lazy" type="image/webp"> </div> <div> <div class="u-flex u-flex-row b--u-mb-3 b--md:u-mb-4"> <p class="b--u-text-base u-text-gray-400 u-mb-0">Works with</p> <img class="u-w-auto b--u-ml-1" src="/solutions/it-software/chatbot.9ac6c9a72676fa8803829cc8044d75f0b252e662f417ee53937a454017c24ffe.svg" alt="ChatBot logo" width="117" height="28" loading="lazy"> </div> <h3 class="b--u-text-3xl b--u-mb-3 lg:u--Mr-md">Support smarter, not&nbsp;harder</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Let chatbots guide customers on your website through signup, purchase, and launch.</p> <div class="u-block md:u-hidden"> <img class="o-feature__zoom u-maxw-7" src="/solutions/it-software/bot_huc79e6a6120ac7f17f093705696acb2de_159323_1280x0_resize_q75_h2_catmullrom_3.9673adf87caa3a4024608c906a763c2d4ce9037e9147a24ca67b0cea81136e0d.webp" alt="ChatBot view" width="640" height="544" loading="lazy" type="image/webp"> </div> </div> </div> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-purchase-2.png" alt="" class="u-hidden lg:u-block u-maxw-4 o-deco__item v--right v--top u--Mt-3xl" loading="lazy" > </div> <div class="u-relative"> <div class="o-feature-grid v--right"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Keep track of your performance</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Use 20+ comprehensive reports to stay on top of your data and growth metrics.</p></div> <div> <div data-controller="lazyplay" class="u-relative u-maxw-6 u-rounded" style="max-width:520px;max-height:520px;"> <video preload="none" loop playsinline muted src="/solutions/it-software/reports-and-analytics.b835b1c0657d61f00ed537251dec718218d2cc1eb326ee8f78e0a508d2ee250b.mp4" width="520" height="520" style="--aspect-ratio: 520/520;" title="" data-lazyplay-target="video" ></video> </div> </div> </div> </div> </div> </div> </section> <img src="/waves/gray-bottom.4d725d9b007530218ed1747417ba23cfb2751f33a732fb4a2d97599144daa819.svg" class="" alt=""> <!-- Integrations --> <section class="o-container b--u-py-8 b--md:u-py-6"> <div class="o-feature"> <div> <h2 class="b--u-text-3xl b--u-mb-3">Everything within <span class="u-text-mark">a single app</span></h2> <p class="b--u-text-lg b--lg:u-pr-8 b--u-mb-3">Choose from <b>200+ integrations</b> and create a personalized hub to manage all your customer interactions.</p> <a href="/marketplace/" class="c-link b--u-text-lg b--u-text-bold" data-controller="track" data-track-category="Interactions" data-track-action="Link Click" data-track-label="See all integrations" data-action="track#send">See all integrations</a> </div> <div> <img class="o-feature__zoom u-maxw-7 md:u-ml-0" src="/solutions/it-software/integrations_hufe255e942975de861621ecfaaff3cbb0_84864_1280x0_resize_q75_h2_catmullrom.e2a592b5fe4a4b60cd32419945c02ba2bfb270b098b5185fe249ec3993b34dfa.webp" alt="Logos of LiveChat integrations for software companies: ChatBot, Team viewer, Google Hangouts, Facebook, Zapier, Wordpress, Trello, Slack, Dropbox, and more" width="640" height="544" loading="lazy" type="image/webp"> </div> </div> </section> <!-- 4 --> <img src="/waves/gray-top.099c4b5ddb8a247a0da16c0a1bc879e998d0a5e171d87d04d4c4822fd63aa2af.svg" class="" alt=""> <section class="u-bg-gray-900 b--u-pt-6 md:u-pt-0 b--u-pb-12 b--lg:u-pb-20"> <div class="o-container-xl"> <h2 class="b--u-text-5xl b--u-mb-8 b--md:u-mb-12 u-hide-focus" id="4"> <img class="lc--solutions-step" src="/solutions/it-software/use.bf26ccae6e49ae4eb62c215ab1adbc4c6ed679d244f6bc7f77ab2bce2d1c3a64.svg" alt="4"> Use</h2> </div> <div class="o-container"> <div class="o-feature-grid v--right b--u-mb-8 b--md:u-mb-12"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Put data to use</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Collect a variety of data with enterprise-level security standards to improve your workflow.</p> </div> <div> <img class="o-feature__zoom u-maxw-7" src="/solutions/it-software/data_hud9fb42dca71b3999cea26af18f003c5c_91923_1280x0_resize_q75_h2_catmullrom_3.199ca556a6cd0eb30016224b6e757a117537a52cc7b65a75abdc8b676aff05c9.webp" alt="Data management in LiveChat view" width="640" height="544" loading="lazy" type="image/webp"> </div> </div> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-use-1.svg" alt="" width="401" height="565" class="u-hidden lg:u-block u-maxw-4 o-deco__item v--right v--top b--u-mt-4" loading="lazy" > </div> <div class="u-relative"> <div class="o-feature-grid v--right v--inverse b--u-mb-8 b--md:u-mb-12"> <div> <h3 class="b--u-text-3xl b--u-mb-3 lg:u--Mr-md">Adjust your team’s availability</h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Give customers more flexibility to chat when and how they want.</p> </div> <div> <img class="o-feature__zoom u-maxw-7" src="/solutions/it-software/support_hub9fb88cabd787655296d650c4be45e61_62929_1280x0_resize_q75_h2_catmullrom.b9df3e97f0cc629290ed5f5a4c23dc5ccae049fd58e0483249927e7efcc3736d.webp" alt="24/7 availability in LiveChat" width="640" height="544" loading="lazy" type="image/webp"> </div> </div> </div> </div> <div class="o-feature-grid v--right"> <div> <h3 class="b--u-text-3xl b--u-mb-3">Identify repetitive cases </h3> <p class="b--u-text-lg u-text-gray-400 u-maxw-4">Tag recurring conversations to identify patterns and gather insights that&nbsp;help you improve.</p> </div> <div> <img class="o-feature__zoom u-maxw-7" src="/solutions/it-software/cases_hu9d759d31ec77fdcaa7f9fc98a6e469bd_111294_1280x0_resize_q75_h2_catmullrom.60267520f924fbdf49e70e33930a3d9a06385b33319d9b67558ad16aeaf656db.webp" alt="Tags view in LiveChat for IT" width="640" height="504" loading="lazy" type="image/webp"> </div> </div> </div> </div> </section> <!-- Know how --> <section class="u-bg-gray-900 b--u-pb-12"> <div class="o-container"> <h2 class="b--u-text-3xl u-text-center u-maxw-8 u-mx-auto b--u-mb-6">Dig into the know&#8209;how of&nbsp;a&nbsp;SaaS developed for&nbsp;over 20 years</h2> <div class="o-columns v--two"> <div class="c-link__overlay u-bg-white u-rounded u-flex u-flex-col u-items-center b--u-py-4 hover:u-shadow-2xl"> <h3 class="b--u-text-xl u-text-center b--u-mb-3 b--u-px-4 b--lg:u-px-6">Customer Service Report</h3> <p class="u-mx-auto b--u-text-base u-text-center b--u-mb-3 b--u-px-4 b--lg:u-px-12">An interactive report with the latest data from over <b>25,000</b> companies.</p> <a href="/customer-service-report/" class="c-link__overlay__url c-btn v--secondary b--u-text-sm b--u-text-bold b--u-mb-6 b--md:u-mb-3" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="View insights" data-action="track#send">View insights</a> <img class="u-maxw-6 u-w-full" src="/solutions/it-software/customer-service-report_hudeaa1518f6bf5e8ae84237a3f37cb1f9_61736_1088x0_resize_q75_h2_catmullrom.24eeb06c532372f36d6d9648a1797cdb08a76a40fdcc31eabdb95d7de1991692.webp" alt="ALT" width="256" height="168" loading="lazy" type="image/webp"> </div> <div class="c-link__overlay u-bg-white u-rounded u-flex u-flex-col u-items-center u-justify-between b--u-py-4 hover:u-shadow-2xl"> <h3 class="b--u-text-xl u-text-center b--u-mb-3 b--lg:u-px-6">Success by LiveChat</h3> <p class="b--u-text-base u-text-center b--u-mb-3 b--u-px-4 b--lg:u-px-8">Dig into articles and videos full of actionable insights and know&#8209;how!</p> <a href="/success/" class="c-link__overlay__url c-btn v--secondary b--u-text-sm b--u-text-bold b--u-mb-6 b--md:u-mb-3" data-controller="track" data-track-category="Interactions" data-track-action="Button Click" data-track-label="Explore success" data-action="track#send">Explore Success</a> <img class="u-maxw-6 u-w-full" src="/solutions/it-software/success_hua1ce48245f593366b84c059b86f0d1a8_119529_1088x0_resize_q75_h2_catmullrom.f9fdd807a0bb7064d99cc5b4783445c3fb6d4590e1e9c37abad1eef2360284c4.webp" alt="ALT" width="256" height="168" loading="lazy" type="image/webp"> </div> </div> </div> </section> <img src="/waves/gray-bottom.4d725d9b007530218ed1747417ba23cfb2751f33a732fb4a2d97599144daa819.svg" class="" alt=""> <!-- Logos --> <section class="o-container b--u-pt-8 b--u-pb-12"> <div class="u-relative"> <div role="presentation" class="o-deco"> <img src="blob-logos-1.svg" alt="" width="285" height="278" class="u-hidden lg:u-block u-w-auto o-deco__item v--left v--under u--Ml-xl b--u-mt-4" loading="lazy" > <img src="blob-logos-2.svg" alt="" width="203" height="267" class="u-hidden lg:u-block u-w-auto o-deco__item v--right v--under u--Mr-xl b--u-mt-6" loading="lazy" > </div> <div class="u-relative"> <p class="b--u-text-2xl u-text-center u-maxw-9 u-mx-auto b--u-mb-6"><span class="u-text-mark">37,000+</span> businesses in&nbsp;over 150+&nbsp;countries&nbsp;grow with our products</p> <img class="u-maxw-10 u-hidden md:u-block" src="/solutions/it-software/logos-big_hu95ddce8fd3d6354ff8096fc6a192fbae_46088_1856x0_resize_q75_h2_catmullrom_3.d5fa989d57fc4688cadcccb3f4e9e53f3f2740c3cab0ee4ec17a23d03a9ae527.webp" alt="These software brands already use LiveChat" width="1216" height="47" loading="lazy" type="image/webp"> <img class="u-maxw-4 u-block md:u-hidden" src="/solutions/it-software/logos-big-mobile_hud25d9209d00236872f6e649f4f089b89_37356_704x0_resize_q75_h2_catmullrom_3.e83c28532bf08ddae500e60f9c5412ec19168e6a4e00b335683c740f649b038c.webp" alt="These software brands already use LiveChat: Adobe, Atlassian, 1Password, TP Link, Motorola, and more" width="448" height="324" loading="lazy" type="image/webp"> </div> </div> </section> <img src="/waves/accent-top.d133659131dc480b86e3e169da6bab4994a4e63f3b19a75afe2e97e8e57e5ca7.svg" class="u--Mb-xs" alt=""> <section class="u-bg-accent o-wrapper-xy u-relative b--u-py-8 b--md:u-py-12"> <div role="presentation" class="o-deco"> <img src="/industries/blob-industries-prefooter-1.fb6d6d66cb60b48bc745319649d8761ae54479f3f79ed57b401f5fb8e3eb53da.svg" alt="" width="285" height="278" class="u-hidden lg:u-block u-w-auto o-deco__item v--under b--u-mt-6 u--Ml-xl xl:u-ml-0"> <img src="/industries/blob-industries-prefooter-2.801ae0f34114eb00585792b3cb42ed3a2cd33918e025d94545152c40864b5734.svg" alt="" width="203" height="267" class="u-hidden lg:u-block u-w-auto o-deco__item v--under v--right b--u-mr-12 b--xl:u-mr-30 b--u-mt-6"> </div> <div class="o-container u-relative"> <p class="b--u-text-3xl u-text-center u-maxw-8 u-mx-auto b--u-mb-3">From B2B SaaS to on-premise, we’ve got your back.</p> <p class="b--u-text-lg u-maxw-6 u-mx-auto u-text-center b--u-mb-6 b--md:u-mb-8"> Try top-tier customer service software for 14 days</p> <form action="https://accounts.livechat.com/signup" method="GET" data-controller="signup" data-action="signup#submit"> <div class="u-maxw-6 u-mx-auto u-flex u-flex-col sm:u-flex-row"> <input type="email" name="email" class="b--u-mr-1 b--u-mb-1 sm:u-mb-0" style="min-width: 14rem; height:58px;" data-signup-target="email" data-expandable-signup-target="input" placeholder="Enter your business email" aria-label="Business Email" required> <input type="hidden" name="source_id" value="prefooter"> <input type="hidden" name="source_url" value="https://www.livechat.com/solutions/it-software/"> <input type="hidden" name="source_type" value="website"> <button type="submit" class="c-btn v--signup" style="height:58px;">Sign up free</button> </div> </form> <p class="b--u-mt-2 u-mb-0 b--u-text-xs u-text-center"> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Automation </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> Robust reporting </span> <span class="b--u-mr-2 u-inline-block u-pb-0"> <svg xmlns="http://www.w3.org/2000/svg" width="11" height="8" class="b--u-mr-1"> <path d="M9.1.3L4 5.4l-2-2c-.3-.3-.7-.4-1-.3S0 3.5 0 4c0 .4 0 .8.3 1l2.8 2.8c.2.2.5.3.8.3s.6-.1.8-.3l6-5.9c.3-.2.4-.6.3-1a1 1 0 0 0-.8-.8c-.4 0-.8 0-1 .3z" fill="currentColor"> </path> </svg> No credit card required </span> </div> </section> <section class="b--u-bg-black-50"> <div class="o-container-xl u-w-full u-mx-auto b--u-px-2 b--sm:u-px-4 b--md:u-px-6 b--lg:u-px-12 b--u-py-4 b--md:u-py-12"> <h2 class="b--u-text-xl b--u-mb-3" id="faq"> Frequently Asked Questions </h2> <div class="c-faq" data-controller="attribute"> <div class="faq b--o-grid b--o-grid--1 b--md:o-grid--2 b--o-grid--gap-0 b--md:o-grid--gap-4 b--u-mb-6 u-text-left" itemscope itemtype="https://schema.org/FAQPage"> <div itemprop="name" class="u-hidden">Frequently Asked Questions</div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What does the abbreviation IT stand for?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">IT is short for Information Technology. It is a broad term encompassing all aspects of managing and processing information using computer technology. This can include hardware, software, networking, and data management. Businesses and organizations need IT to manage their operations, <a href='/success/communicate-with-customers-better/'>communicate with customers</a>, and keep up with fast-paced technological advancements.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are examples of IT software?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">IT software refers to various computer programs designed to help businesses and individuals manage their information technology needs. Some examples of IT software include live chat, customer relationship management (CRM), and project management software. <a href='/app/'>Live chat application</a> is used by businesses of all sizes to communicate with customers in real time. It allows customers to ask questions and receive immediate answers, which can help improve customer satisfaction and increase sales. CRM software can help businesses track customer interactions, manage sales leads, and analyze customer data to improve marketing and sales strategies. Finally, project management software is used to help companies to manage tasks more efficiently. It can help multiple teams collaborate on tasks, track progress, and work deadlines to ensure projects are completed on time and within budget. Overall, IT software is critical in helping businesses manage their processes and improve operations.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How to integrate chat with IT software?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Usually, chat can be integrated with IT software through a widget, plugin, or custom integrations. You can also use external solutions like Zapier. These tools allow chat apps to be added directly into the software, providing users with a seamless experience and gathering data in one place. To integrate chat with IT software, find the best solution, <a href='/help/setting-up-livechat-on-your-website/'>install the widget</a> or plugin, and customize it to fit your needs. This will improve online communication and collaboration in your company. You can easily find the tools needed to integrate chat with your IT software using keywords such as a widget, plugin, and live chat software integration.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">Is it worth implementing a chat plugin on the company website?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Implementing a chat plugin on your company website is worth it. It provides a convenient way for customers to get in touch with your <a href='/enterprise/'>business</a> and can also improve your marketing and customer service automation efforts. With a business chat application on your website, you can engage with potential customers in real time, answer their questions, and provide them with the information they need to purchase. This can lead to increased sales and customer satisfaction.<br>Additionally, they can be used for customer service automation, allowing you to handle common inquiries and issues without human intervention. This can save your business time and resources while providing excellent customer service. Implementing a chat widget on your company website can be a valuable addition to your marketing and customer service strategy.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What kind of software do small businesses use?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Small businesses use various software to manage their day-to-day operations, including accounting software, customer relationship management software, project management software, email marketing software, inventory management software, and point of sale software, among others. Companies can benefit from utilizing live chat widgets on their websites to boost sales. Online chat software allows companies to communicate with customers in real time, answer their questions, and address any concerns, leading to increased customer satisfaction and higher conversion rates. Furthermore, chatbots can be used to automate <a href='/customer-service/'>customer service</a> and provide 24/7 support. Chatbots can handle routine inquiries and tasks, allowing employees to focus on more complex issues. This can result in improved customer service, reduced response times, and increased efficiency for small businesses.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is software specification?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Software specification is a document that outlines the requirements and functionalities of a software product. It serves as a blueprint for developers to create applications that meet the needs of the end users. Writing a specification involves:<br>- Identifying the problem that the software will solve.<br>- Defining the features and functionalities required.<br>- Outlining the technical specifications.<br><br>When preparing a software, it is crucial to involve all stakeholders, including developers, project managers, and end-users. The document should be clear, concise, and easy to understand. It should also be flexible enough to accommodate changes that may arise during the development process. At LiveChat, we know the importance of software specification in creating high-quality applications and software products. That's why we have a team of experienced developers who work closely with our clients to ensure that their software meets their needs.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How long do organizations need to implement business software solutions?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">The duration of IT software implementation varies depending on the complexity of the IT solutions required by the organization. The process can take anywhere from a few weeks to several months. The implementation process involves several stages: planning, design, development, testing, and deployment. At LiveChat, we understand the importance of timely IT software implementation. Our team of experts works closely with our clients to ensure that the implementation process is seamless and efficient. We provide customized IT solutions and services that meet the unique needs of each organization. We aim to help our clients achieve their business objectives by providing them with the best IT software solutions in the market.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are the advantages and disadvantages of custom software for business?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Pros: Custom software can be an excellent solution for businesses to streamline their operations and improve efficiency. One of the most significant advantages of custom software is that it can be tailored to meet the specific needs of a business. This means that it can be designed to work seamlessly with existing systems and processes, which can save time and money in the long run. Additionally, custom software can be more secure than off-the-shelf solutions, as it can be built with security in mind from the ground up.<br>Cons: However, there are also some potential drawbacks to custom software. One of the biggest is the cost. Custom software can be expensive to develop, especially if it requires a lot of customization or integration with other systems. Additionally, custom software can take longer to develop and setup than off-the-shelf solutions, which can delay implementation and impact productivity. Finally, custom software may require more maintenance and support than off-the-shelf solutions, which can add to the overall cost of ownership. Overall, businesses should carefully weigh the plus and minus of custom software before deciding whether it is the right solution for their needs.</span></p> </div> </div> <div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is IT software?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">IT software refers to computer programs, tools, and applications that are designed to perform specific tasks or functions. This type of software is used in various industries and settings, including small businesses, big corporations, education, healthcare, and entertainment.<br>The definition of IT software includes a wide range of programs, from essential productivity tools like word processors and spreadsheets to complex enterprise systems like customer relationship management (<a href='/marketplace/apps/crm/'>CRM</a>) software, supply chain management (SCM) software, and live chat solutions. IT software is essential for businesses and organizations to operate efficiently and effectively in today's digital age. It enables users to automate tasks, manage data, and communicate with others in real time. Overall, IT software plays a critical role in modern society and will continue to evolve and advance as technology progresses.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are the best IT solutions for business?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">IT solutions are essential for businesses to streamline their operations and improve productivity. The best IT solutions for businesses include software that allows file sharing, automates tasks, manages data and enhances communication. One of the most popular IT solutions for businesses is software that automates accounting, inventory management, and customer relationship management tasks. This software can save businesses time and money by reducing the need for manual labor and improving accuracy. Another robust IT solution for businesses is software that manages data, such as cloud storage and backup solutions. This software can help companies protect their data and ensure it is easily accessible when needed. Finally, chat software is an essential IT solution for businesses that want to improve communication and collaboration. Chat software allows employees to communicate in real time, <a href='/in-chat-voice-video-screen-sharing/'>share files</a>, and collaborate on projects. This can help businesses improve productivity and reduce the need for in-person meetings. Investing in IT solutions can help companies to stay competitive and improve their bottom line.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are the advantages of integration of chat widget to IT software?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Integrating a chat widget into IT software can bring numerous advantages to businesses. One of the most significant benefits is improved customer service and support. With a chat widget, customers can easily reach out to companies and get their queries resolved in real-time. This can lead to higher customer satisfaction and loyalty.<br>Another advantage of integrating a chat widget is that it makes communication between businesses and customers easy. Customers can quickly get in touch with businesses without navigating through complex phone systems or waiting for email responses. This can save time and effort for both companies and customers. Additionally, businesses can use <a href='/'>chat platform</a> to gather customer feedback and improve their products and services accordingly. Integrating a chat widget into IT software can enhance customer experience and streamline communication, making it a valuable addition to any business.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How can chat widget apps boost your sales?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">A chat widget apps can boost your sales by providing fast and efficient customer support. With a chat widget, customers can easily reach out to your business with their queries and receive a quick response. This can help to build trust and confidence in your brand, leading to increased sales.<br>By offering a chat application on your website, you can provide customers with real-time support, which can help to address any concerns or issues they may have. This can lead to increased customer satisfaction and loyalty, ultimately resulting in a higher number of sales. Additionally, a chat widget can help to reduce the number of abandoned carts, as customers can quickly get the support they need to complete their purchase. A chat addon is an effective tool for <a href='/lead-generation/'>lead generation</a> boosting sales and providing excellent customer support. If you want the best chat widget, try professional LiveChat solutions.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What are common types of software for business?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">Many types of business software are available, each designed to help companies streamline their operations and improve productivity. Some of the most popular business software types include accounting, project management, customer relationship management (CRM), and human resources management (HRM) software.<br>Accounting software manages financial transactions, such as invoicing, billing, and payroll. Project management software helps teams collaborate on projects, track progress, and manage deadlines. CRM software is used to manage customer interactions and improve customer satisfaction, while HRM software helps companies manage employee data, benefits, and performance. Additionally, LiveChat software can be a valuable tool for businesses looking to improve customer support and engagement on their website.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">What is the cost of software implementation in the company?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">The cost of software implementation in a company depends on many factors, such as the company's size, the software's complexity, and the level of customization required. Depending on the project's scope, the cost may vary.<br>One way to reduce the cost of IT software implementation is f.e to use pre-made chatbots or live chat to provide customer support. These tools can help automate customer service tasks, reducing the need for human intervention and lowering costs. Chatbots and live chat can improve customer satisfaction by quickly and efficiently responding to customer inquiries. Overall, the cost of software implementation will vary depending on the company's specific needs, but using chatbots and live chat can be a cost-effective solution for improving customer service.</span></p> </div> <div class="c-faq__entry u-bg-white u-rounded-md u-shadow u-hover-lift b--u-mb-2" data-controller="click-focus" itemscope itemprop="mainEntity" itemtype="https://schema.org/Question"> <button data-action="click-focus#toggleFocusClass" class="c-faq__entry-question b--u-px-2 b--u-pr-8 b--u-py-2 u-w-full u-block u-text-left u-bg-white u-rounded-md"><span itemprop="name">How long does it take to build custom software for business?</span></button> <p class="c-faq__entry-answer b--u-text-sm b--u-px-2 b--u-pr-4 u-overflow-auto" itemscope itemprop="acceptedAnswer" itemtype="https://schema.org/Answer"><span itemprop="text">The timeline for building custom IT software for a business can vary depending on the project's complexity. Generally, developing and implementing a fully functional business software solution can take anywhere from a few months to a year or more. The process typically involves several stages, including requirements gathering, design, development, testing, and deployment. Each step can take several weeks or months to complete, depending on the size and scope of the project. However, the result is a tailored software solution that meets the business's specific needs, improving efficiency and productivity. Suppose you're considering investing in <a href='/features/customization/'>custom software</a> for your business. In that case, working with an experienced development team that can guide you through the process and delivers a high-quality solution that meets your needs is essential.</span></p> </div> </div> </div> </div> </div> </section> </div> <section class=" u-bg-gray-900 b--u-py-8 u-border-gray-800"> <div class="o-container u-maxw-13 u-mx-auto"> <h2 class="b--u-text-lg u-text-center b--u-mb-6">Discover <a href="https://text.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" class="b--u-text-bold c-link v--reset" data-controller="track" data-track-category="Product Bar" data-track-action="Clicked on Text" data-action="click->track#send">Text</a> products:</h2> <div class="o-columns v--four v--responsive"> <a href="https://www.chatbot.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" 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stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">ChatBot</span> <br><span style="opacity: .65;">Automate customer service with AI</span></p> </a> <a href="https://www.helpdesk.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="72" height="72" fill="none" xmlns="http://www.w3.org/2000/svg"><g 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0 7.4 7.4 0 006.9-6.8l.2-6.3v-9.2h-5.2zm0 9.2c0 2 0 4.2-.2 5.9a2.2 2.2 0 01-2.1 2c-5.7.4-11.3.4-17 0a2.2 2.2 0 01-2-2 76 76 0 01-.3-6v-9.1c3.8.1 7.5 4.1 8.6 5.7l2.2 3 2.2-3c1.1-1.6 4.8-5.6 8.6-5.7v9.2z" fill="#9146FF"/><defs><filter id="filter0_dd3" x="0" y="0" width="72" height="72" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB"><feFlood flood-opacity="0" result="BackgroundImageFix"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset dy="1"/><feGaussianBlur stdDeviation="2"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="BackgroundImageFix" result="effect1_dropShadow"/><feColorMatrix in="SourceAlpha" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0"/><feOffset/><feGaussianBlur stdDeviation="1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.1 0"/><feBlend in2="effect1_dropShadow" result="effect2_dropShadow"/><feBlend in="SourceGraphic" in2="effect2_dropShadow" result="shape"/></filter></defs></svg> </div> <p class="b--u-text-sm u-mb-0 sm:u-maxw-2 b--u-ml-0.5"><span class="b--u-text-sm b--u-text-bold">KnowledgeBase</span> <br><span style="opacity: .65;">Guide and educate customers</span></p> </a> <a href="https://openwidget.com/?utm_source=livechat.com&utm_medium=referral&utm_campaign=productbarfooter" target="_blank" rel="noopener" class="u-flex u-items-center c-link v--reset "> <div class="b--u-mr-3"> <svg width="76" height="76" viewBox="0 0 76 76" fill="none" xmlns="http://www.w3.org/2000/svg"><g filter="url(#filter0_ddd_1770_3180)"><g clip-path="url(#clip0_1770_3180)"><rect x="6" y="6" width="64" height="64" rx="8" fill="#333333"/><rect x="6" y="6" width="64" height="64" fill="white"/><g clip-path="url(#clip1_1770_3180)"><mask id="mask0_1770_3180" style="mask-type:alpha" maskUnits="userSpaceOnUse" x="20" y="22" width="37" height="32"><path d="M38.0931 22.1982C41.4514 22.1982 44.9297 22.3204 48.0482 22.565C52.1262 22.9318 55.4845 26.1111 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class="b--u-text-xs b--u-text-bold u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3">Get LiveChat App</p> <p class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-mb-3"><a href="/app/livechat-web-app/" class="c-link v--reset b--u-text-xs u-flex u-items-center u-w-fit"><svg width="15" height="15" xmlns="http://www.w3.org/2000/svg"><g fill="currentColor" fill-rule="evenodd"><path d="M7.57 14.51c1.12-.15 2.1-1.31 2.72-3.03-.9-.2-1.8-.3-2.72-.31v3.34zM9.36 14.24l.2-.06.16-.05.19-.07.16-.07.19-.07a7.87 7.87 0 0 0 1.6-.97l.15-.11.15-.14.13-.11.15-.15.13-.12.02-.02a8.81 8.81 0 0 0-1.8-.69 6.44 6.44 0 0 1-1.66 2.7l.06-.02.17-.05zM14.62 7.52h-3.13a13.4 13.4 0 0 1-.53 3.6c.69.18 1.35.44 1.98.78a7.23 7.23 0 0 0 1.68-4.38zM7.57 7h3.4a12.92 12.92 0 0 0-.52-3.46c-.95.21-1.91.33-2.88.34V7zM7.57.01v3.35c.91-.01 1.82-.12 2.72-.32C9.67 1.33 8.69.17 7.57.01zM7.57 10.65c.97 0 1.93.12 2.88.34.33-1.13.5-2.3.51-3.47H7.57v3.13zM12.94 2.62c-.63.34-1.3.6-1.98.79.34 1.17.51 2.38.53 3.6h3.13a7.23 7.23 0 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3-.7 1.3 0 1.6.7 2.8.7 1.2 0 2-1 2.7-2.1.9-1.3 1.2-2.5 1.3-2.5 0 0-2.4-1-2.4-3.6zM10.2 2.8c.6-.7 1-1.8.9-2.8a4 4 0 0 0-2.6 1.3C7.9 2 7.4 3 7.5 4c1 .1 2-.5 2.7-1.2z"/></g></svg> <span class="b--u-ml-1 b--u-mbn-0.5">Mac</span></a></p> </div> <nav class="u-flex u-flex-wrap b--u-mb-8 b--md:u-mb-6 b--lg:u-mb-4"> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Product</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/pricing/" class="b--u-text-xs c-link v--reset u-block" >Pricing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benefits/" class="b--u-text-xs c-link v--reset u-block" >LiveChat Benefits</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/tour/" class="b--u-text-xs c-link v--reset u-block" >Tour</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/features/" class="b--u-text-xs c-link v--reset u-block" >Features</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/lead-generation/" class="b--u-text-xs c-link v--reset u-block" >Lead Generation</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/livechat-demo/" class="b--u-text-xs c-link v--reset u-block" >Product Demo</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/app/" class="b--u-text-xs c-link v--reset u-block" >App</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/" class="b--u-text-xs c-link v--reset u-block" >Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://news.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">News</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Solutions</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/customer-support/" class="b--u-text-xs c-link v--reset u-block" >Customer Support</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/solutions/sales-and-marketing/" class="b--u-text-xs c-link v--reset u-block" >Sales & Marketing</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/" class="b--u-text-xs c-link v--reset u-block" >Enterprise</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Customers</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/#industries" class="b--u-text-xs c-link v--reset u-block" >Industries</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/" class="b--u-text-xs c-link v--reset u-block" >Customers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/live-chat-reviews/" class="b--u-text-xs c-link v--reset u-block" >Reviews & Testimonials</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customers/customer-stories/" class="b--u-text-xs c-link v--reset u-block" >Case Studies</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Resources</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Success by LiveChat</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/success/customer-service-guide/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Customer Service Guide</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/customer-service-report/" class="b--u-text-xs c-link v--reset u-block" >Customer Service Report</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/benchmark/" class="b--u-text-xs c-link v--reset u-block" >Benchmark</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/resources/reports/" class="b--u-text-xs c-link v--reset u-block" >Reports</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/typing-speed-test/" class="b--u-text-xs c-link v--reset u-block" >Typing Speed Test</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/privacy-policy-generator/" class="b--u-text-xs c-link v--reset u-block" >Privacy Policy Generator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/newsletter/" class="b--u-text-xs c-link v--reset u-block" >Newsletter</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Support</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/help/" class="b--u-text-xs c-link v--reset u-block" >Help Center</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/webinars/" class="b--u-text-xs c-link v--reset u-block" >Webinars</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/marketplace/partners/" class="b--u-text-xs c-link v--reset u-block" >Partners Marketplace</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/enterprise/professional-business-services/" class="b--u-text-xs c-link v--reset u-block" >Professional Services</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://developers.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">API & Developers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://status.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">System Status</a> </li> </ul> </div> </div> <div class="u-flex-1 u-basis-6 sm:u-basis-4 lg:u-basis-2 b--u-pr-4"> <div class="b--u-mb-4"> <p class="b--u-text-xs b--u-text-bold b--u-mb-2">Company</p> <ul class="u-list-style-none u-p-0 u-m-0"> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://text.com/?utm_source=livechat.com&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">About <span class='b--u-text-bold'>Text</span></a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/contact/" class="b--u-text-xs c-link v--reset u-block" >Contact</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/team/" class="b--u-text-xs c-link v--reset u-block" >Team</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/careers/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Careers</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://investor.livechat.com/" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Investor Relations</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://www.text.com/press/" class="b--u-text-xs c-link v--reset u-block" >Press</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://partners.livechat.com/?utm_source=livechat.com&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">Partner Program</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="https://incubator.livechat.com/?utm_source=livechat&amp;utm_medium=referral&amp;utm_content=footer" class="b--u-text-xs c-link v--reset u-block" target="_blank" rel="noopener">LiveChat Incubator</a> </li> <li class="b--u-mb-2 b--lg:u-mb-1"> <a href="/legal/" class="b--u-text-xs c-link v--reset u-block" >Legal</a> </li> </ul> </div> </div> </nav> <div class="u-flex sm:u-items-center lg:u-justify-between u-flex-col lg:u-flex-row b--u-mb-6 b--md:u-mb-12 b--lg:u-mb-8"> <div class="u-hidden md:u-flex u-items-center u-flex-col md:u-flex-row b--u-mb-4 b--lg:u-mb-0.25" data-controller="append-params" data-append-params-params-value="region"> <p class="b--u-text-sm b--u-text-bold b--u-mb-3 b--md:u-mb-0.25 b--u-mr-4">Start your free live chat 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