Skype help & learning

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single-link" data-m='{"cN":"More_Software_AI_cont","cT":"Container","id":"c4c10c2c1c9c2m1r1a1","sN":4,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_44" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/ai" data-m='{"cN":"GlobalNav_More_Software_AI_nav","id":"n1c4c10c2c1c9c2m1r1a1","sN":1,"aN":"c4c10c2c1c9c2m1r1a1"}'>AI</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_Outlook_cont","cT":"Container","id":"c5c10c2c1c9c2m1r1a1","sN":5,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_45" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/microsoft-365/outlook/email-and-calendar-software-microsoft-outlook" data-m='{"cN":"GlobalNav_More_Software_Outlook_nav","id":"n1c5c10c2c1c9c2m1r1a1","sN":1,"aN":"c5c10c2c1c9c2m1r1a1"}'>Outlook</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Software_OneDrive_cont","cT":"Container","id":"c6c10c2c1c9c2m1r1a1","sN":6,"aN":"c10c2c1c9c2m1r1a1"}'> <a id="shellmenu_46" 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data-m='{"cN":"PCsAndDevices_cont","cT":"Container","id":"c11c2c1c9c2m1r1a1","sN":11,"aN":"c2c1c9c2m1r1a1"}'> <span id="uhf-navspn-shellmenu_51-span" style="display:none" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn1c11c2c1c9c2m1r1a1","sN":1,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </span> <button id="uhf-navbtn-shellmenu_51-button" type="button" f-multi-parent="true" aria-expanded="false" data-m='{"cN":"GlobalNav_PCsAndDevices_nonnav","id":"nn2c11c2c1c9c2m1r1a1","sN":2,"aN":"c11c2c1c9c2m1r1a1"}'>PCs & Devices </button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_51-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_PCsAndTablets_cont","cT":"Container","id":"c3c11c2c1c9c2m1r1a1","sN":3,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_52" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/pc?icid=CNavDevicesPC" data-m='{"cN":"GlobalNav_More_PCsAndDevices_PCsAndTablets_nav","id":"n1c3c11c2c1c9c2m1r1a1","sN":1,"aN":"c3c11c2c1c9c2m1r1a1"}'>Computers</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_ShopXbox_cont","cT":"Container","id":"c4c11c2c1c9c2m1r1a1","sN":4,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_53" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xbox?icid=CNavDevicesXbox" data-m='{"cN":"GlobalNav_More_PCsAndDevices_ShopXbox_nav","id":"n1c4c11c2c1c9c2m1r1a1","sN":1,"aN":"c4c11c2c1c9c2m1r1a1"}'>Shop Xbox</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_PCsAndDevices_Accessories_cont","cT":"Container","id":"c5c11c2c1c9c2m1r1a1","sN":5,"aN":"c11c2c1c9c2m1r1a1"}'> <a id="shellmenu_54" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/accessories?icid=CNavDevicesAccessories" 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type="button" f-multi-parent="true" aria-expanded="false" data-m='{"id":"nn2c12c2c1c9c2m1r1a1","sN":2,"aN":"c12c2c1c9c2m1r1a1"}'>Entertainment</button> <ul aria-hidden="true" aria-labelledby="uhf-navspn-shellmenu_58-span"> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGamePassUltimate_cont","cT":"Container","id":"c3c12c2c1c9c2m1r1a1","sN":3,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_59" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/xbox-game-pass-ultimate/cfq7ttc0khs0?icid=CNavAllXboxGamePassUltimate" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGamePassUltimate_nav","id":"n1c3c12c2c1c9c2m1r1a1","sN":1,"aN":"c3c12c2c1c9c2m1r1a1"}'>Xbox Game Pass Ultimate</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PC_Game_Pass_cont","cT":"Container","id":"c4c12c2c1c9c2m1r1a1","sN":4,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_60" class="js-subm-uhf-nav-link" href="https://www.xbox.com/en-us/games/store/pc-game-pass/cfq7ttc0kgq8?icid=CNavAllPCGamePass" data-m='{"cN":"GlobalNav_More_Entertainment_PC_Game_Pass_nav","id":"n1c4c12c2c1c9c2m1r1a1","sN":1,"aN":"c4c12c2c1c9c2m1r1a1"}'>PC Game Pass</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_XboxGames_cont","cT":"Container","id":"c5c12c2c1c9c2m1r1a1","sN":5,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_61" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/b/xboxgames?icid=CNavGamesXboxGames" data-m='{"cN":"GlobalNav_More_Entertainment_XboxGames_nav","id":"n1c5c12c2c1c9c2m1r1a1","sN":1,"aN":"c5c12c2c1c9c2m1r1a1"}'>Xbox games</a> </li> <li class="js-nav-menu single-link" data-m='{"cN":"More_Entertainment_PCGames_cont","cT":"Container","id":"c6c12c2c1c9c2m1r1a1","sN":6,"aN":"c12c2c1c9c2m1r1a1"}'> <a id="shellmenu_62" class="js-subm-uhf-nav-link" href="https://www.microsoft.com/en-us/store/games/windows?icid=CNavGamesWindowsGames" 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href="/en-us/skype/how-do-i-make-a-call-in-skype-64dfe458-91e5-4dba-a89d-4a259e9b0f27" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">How do I make a call in Skype?</a> </p> <p> <a href="/en-us/skype/how-do-i-find-and-add-new-contacts-in-skype-775f925c-e777-4066-bc77-d2e826191d90" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">How do I find and add new contacts in Skype?</a> </p> <p> <a href="/en-us/skype/how-do-i-share-files-photos-and-emoticons-in-skype-becf3f98-5d4d-4409-8bf7-f3684045caf5" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">How do I share files, photos, and emoticons in Skype?</a> </p> <p> <br aria-hidden="true"> </p> <p> Having issues? <a href="https://feedback.skype.com/survey/answer/ssbs" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Let us know what you think.</a></p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper-reversed"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="" class="ocpSection" data-bi-area="section-2"> <div data-bi-view="Grid 1x3" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-3" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x3"> <p> <b class="ocpLegacyBold">Quick links </b> </p> <p> <a href="https://go.skype.com/reset.password.skype" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Reset Password</a> </p> <p> <a href="https://go.skype.com/myaccount" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-1" data-bi-type="anchor">My Account</a> </p> <p> <a href="https://go.skype.com/store.buy.skypecredit" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Buy Skype Credit</a> </p> <p> <a href="https://go.skype.com/download" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Download Skype</a> </p> </div> <div class="supARG-column-1-3" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x3"> <p> <b class="ocpLegacyBold">Frequently asked questions</b> </p> <p> <a href="/en-us/skype/why-are-my-skype-contacts-or-credit-missing-201d0bfe-3659-42dc-81ae-d3d61314f4e0" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Why are my Skype contacts or credit missing?</a> </p> <p> <a href="/en-us/skype/troubleshooting-problems-signing-into-skype-f68fe1fa-7f51-460a-bb83-2adec913a241" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Troubleshooting problems signing into Skype</a> </p> <p> <a href="/en-us/skype/can-i-get-a-refund-from-skype-1cf8ad1a-9b83-46b0-989f-8605c1ee9e09" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Can I get a refund from Skype?</a> </p> <p> <a href="/en-us/skype/how-do-i-make-a-call-in-skype-64dfe458-91e5-4dba-a89d-4a259e9b0f27" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-2" data-bi-type="anchor">How do I make a call in Skype?</a> </p> <p> <a href="/en-us/skype/how-do-i-cancel-or-change-my-skype-subscription-12fec069-dc3f-4bd5-941d-bb4519f9118d" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-2" data-bi-type="anchor">How do I cancel or change my Skype subscription?</a> </p> </div> <div class="supARG-column-1-3" data-bi-compnm="row-1,col-3" data-bi-view="Grid 1x3"> <p> <b class="ocpLegacyBold">Additional resources </b> </p> <p> <a href="/en-us/skype/contact-skype-support-6d59f7ba-ba27-475d-87d0-5d36c2fcc59e" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-3" data-bi-type="anchor">Contact Skype support</a> </p> <p> <a href="/en-us/skype/release-notes-cdcdecc0-7ce1-47ac-a396-d466e496b873" class="ocpArticleLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-3" data-bi-type="anchor">Release notes</a> </p> <p> <a href="https://portal.office.com/servicestatus" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x3" data-bi-compnm="row-1,col-3" data-bi-type="anchor">Skype status</a> </p> </div> </div> </div> </section></div> </div> <div class="banded-wrapper-reversed"> <div class="ocpSectionLayout grd zero-margin"><section aria-labelledby="" class="ocpSection" data-bi-area="section-3"> <div data-bi-view="Grid 1x2" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x2"> <div data-bi-view="Grid 1x1" class="supARG"> <div class="supARG-row"> <div class="supARG-column-1-1" data-bi-compnm="row-1,col-1" data-bi-view="Grid 1x1"> <p> <a href="https://www.facebook.com/Skype" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x1" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Facebook</a> <a href="https://twitter.com/Skype" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x1" data-bi-compnm="row-1,col-1" data-bi-type="anchor">X</a> <a href="https://www.youtube.com/channel/UCORCfBbvrq4llNleGmILUhQ" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x1" data-bi-compnm="row-1,col-1" data-bi-type="anchor">YouTube</a> <a href="https://skype.com/en/blogs" target="_blank" class="ocpExternalLink" data-bi-view="Grid 1x1" data-bi-compnm="row-1,col-1" data-bi-type="anchor">Blogs</a> </p> </div> </div> </div> </div> <div class="supARG-column-1-2" data-bi-compnm="row-1,col-2" data-bi-view="Grid 1x2"> <p> <picture><img class="fluentImage" src="https://support.content.office.net/en-us/media/8a01e6e2-8178-48c4-a14a-6f9e7d789711.png" loading="lazy" alt="phone icon with a strikethrough line across"></picture> <b class="ocpUI"> Limited emergency calling </b> </p> <p> Skype is not a replacement for your telephone and has limited emergency calling capabilities depending on your country. <a href="/en-us/skype/emergency-calling-support-in-skype-for-the-united-states-12a068df-f9f1-4370-8402-06d5dc11ea91" class="ocpArticleLink" data-bi-view="Grid 1x2" data-bi-compnm="row-1,col-2" data-bi-type="anchor">Learn more.</a></p> </div> </div> </div> </section></div> </div></article> <div class="support-bridge" ms.cmpgrp="homepage_footer" ms.pgarea="Body" data-bi-area="homepage_footer"> <nav role="navigation" class="support-bridge__nav" aria-label="Additional support options" > <div class="cta-link-grid" data-bi-area="article_footer"> <div class="cta-link-grid__cta-column"> <div class="cta-element"> <div class="cta-element__title"> Buy Microsoft 365 </div> <a class="cta-element__link" href="https://www.microsoft.com/microsoft-365/buy/compare-all-microsoft-365-products?ocid=cmmhaz3y42j" data-bi-slot="1" aria-label="See plans and pricing" id="supHomeAndLandingPageFooterBuy" ms.cmpgrp="content" 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