CINXE.COM

<!DOCTYPE html><html lang="de-DE"><head><meta charSet="utf-8"/><meta name="viewport" content="width=device-width, initial-scale=1"/><link rel="preload" as="font" href="/fonts/proxima-nova/normal400/normal400.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal600/normal600.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal700/normal700.woff2" crossorigin=""/><link rel="preload" as="font" href="/fonts/proxima-nova/normal800/normal800.woff2" crossorigin=""/><link rel="preload" as="image" imageSrcSet="//images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default?w=3840&q=50&fm=webp 2x" fetchPriority="high"/><link rel="stylesheet" href="/_next/static/css/1c4389953f49d5ca.css" data-precedence="next"/><link rel="stylesheet" href="/_next/static/css/36c7b3c1e5233780.css" data-precedence="next"/><link rel="preload" href="/_next/static/chunks/webpack-5bde0fc87794853b.js" as="script" fetchPriority="low"/><script src="/_next/static/chunks/fd9d1056-64a3e0df9d2ebec3.js" async=""></script><script src="/_next/static/chunks/596-723a4554e8033ff6.js" async=""></script><script src="/_next/static/chunks/main-app-bd635066653f6637.js" async=""></script><title>Conversational-IVR-Software mit intelligenter Automatisierung | Sprinklr</title><meta name="description" content="Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f&uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende."/><meta name="robots" content="index, follow, max-image-preview:large"/><meta name="category" content="Sprinklr Service"/><link rel="canonical" href="https://www.sprinklr.com/de/products/customer-service/conversational-ivr/"/><link rel="alternate" hrefLang="x-default" href="https://www.sprinklr.com/products/customer-service/conversational-ivr/"/><link rel="alternate" hrefLang="en-us" href="https://www.sprinklr.com/products/customer-service/conversational-ivr/"/><link rel="alternate" hrefLang="fr" href="https://www.sprinklr.com/fr/products/customer-service/conversational-ivr/"/><link rel="alternate" hrefLang="es" href="https://www.sprinklr.com/es/products/customer-service/conversational-ivr/"/><link rel="alternate" hrefLang="de" href="https://www.sprinklr.com/de/products/customer-service/conversational-ivr/"/><meta name="google-site-verification" content="xBGBpzAAh1YQoUwtwqg-jiHw9FXQ-3aU99DB_PFwWqI"/><meta property="og:title" content="Conversational-IVR-Software mit intelligenter Automatisierung | Sprinklr"/><meta property="og:description" content="Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f&uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende."/><meta property="og:url" content="https://www.sprinklr.com/de/products/customer-service/conversational-ivr/"/><meta property="og:image" content="https://www.sprinklr.com/spr-service.png"/><meta property="og:image:height" content="630"/><meta property="og:image:width" content="1200"/><meta property="og:type" content="website"/><meta name="twitter:card" content="summary"/><meta name="twitter:creator" content="@sprinklr"/><meta name="twitter:title" content="Sprinklr"/><meta name="twitter:description" content="Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f&uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende."/><meta name="twitter:image" content="https://www.sprinklr.com/spr-og.png"/><meta name="twitter:image:height" content="630"/><meta name="twitter:image:width" content="1200"/><link rel="icon" href="/favicon.ico" type="image/x-icon" sizes="16x16"/><link rel="icon" href="/icon.png?de16186aef97c150" type="image/png" sizes="32x32"/><link rel="apple-touch-icon" href="/apple-icon.png?7f3b73fb089e6003" type="image/png" sizes="180x180"/><link rel="icon" href="/images/favicon-16x16.png" sizes="16x16" type="image/png"/><link rel="icon" href="/images/favicon-32x32.png" sizes="32x32" type="image/png"/><script>window.dataLayer = window.dataLayer ||[]; function gtag(){dataLayer.push(arguments);} gtag('consent','default',{ 'ad_storage':'denied', 'analytics_storage':'denied', 'ad_user_data':'denied', 'ad_personalization':'denied', 'wait_for_update': 500 }); gtag("set", "ads_data_redaction", true);</script><script src="https://cmp.osano.com/AzyjdsTIBPVoA1Pcf/2ce77239-9583-4a50-9052-94c0043f2f56/osano.js"></script><style>.osano-cm-window { font-family: inherit; } button.osano-cm-buttons__button { color: #FFFFFF; background-color: #107EFF; text-transform: uppercase; font-weight: 700; font-size: 12px; letter-spacing: 0.4px; line-height: 24px; border-radius: 50px; padding: 6px 20px; font-family: inherit; border: none; } button.osano-cm-button--type_accept, button.osano-cm-button--type_denyAll { background-color: #FFFFFF; color: #107EFF; border: 2px #107EFF solid; box-sizing: border-box; padding: 4px 18px; } @media only screen and (max-width: 767px) { .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_save { width: 100%; } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept, .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll { width: calc(50% - 6px); } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept { margin-right: 6px; } .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll { margin-left: 6px; } } span.osano-cm-toggle__switch { background-color: #B3B3B9; } .osano-cm-toggle__input:focus + .osano-cm-toggle__switch, .osano-cm-toggle__input:hover + .osano-cm-toggle__switch { background-color: #B3B3B9; border-color: #B3B3B9; } .osano-cm-toggle__input:checked + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:hover + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch { background-color: #70BF54; border-color: #70BF54; } .osano-cm-toggle__input:focus + .osano-cm-toggle__switch::before, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch::before { border: none; } button.osano-cm-buttons__button:hover { background-color: #185AD2 } .osano-cm-toggle__switch { background-color: #107EFF; } .osano-cm-dialog--type_bar .osano-cm-button { margin-block: 4px; } @media screen and (min-width: 768px) { .osano-cm-dialog--type_bar .osano-cm-button { margin-block: 4px; } } .osano-cm-widget { display: none; } </style><script> var cm = window.Osano ? window.Osano.cm : {}; var isOptOut = !cm.personalization; window.optimizely = window.optimizely || []; window.optimizely.push({ type: "optOut", isOptOut: isOptOut }); </script><script id="gtm-init-script" type="text/javascript">(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-WKNHCN');</script><noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WKNHCN" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript><script src="/_next/static/chunks/polyfills-78c92fac7aa8fdd8.js" noModule=""></script></head><body class="font-sans"><div class="transition-transform duration-200 w-full sticky top-0 z-30"><div class="desktop-sm:hidden"><div><div class="relative bg-white flex items-center justify-between w-full z-10 border-b border-b-menuBorder p-6 pt-9 tablet-sm:px-10 tablet-sm:py-7"><a href="/de/"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 64 52" class="h-8 tablet-sm:hidden"><path fill="#FAA21B" d="M4.605 8.975c.2-3.025 2.694-5.646 5.988-5.444.898.1 1.996.1 3.693 1.411C21.67 11.495 26.062 22.99 24.764 32.97c-.1.504-.599.504-.799 0-2.095-7.158-8.982-15.324-15.07-17.845-2.894-1.109-4.491-3.226-4.291-6.15Z"></path><path fill="#70BF54" d="M23.666 44.161C21.77 37.911 12.39 27.526 5.502 27.526a5.41 5.41 0 0 0-5.489 5.747c.2 3.428 3.094 5.142 5.689 5.142 5.888 0 12.974 2.52 17.366 6.15.299.201.698 0 .598-.404Z"></path><path fill="#00BAE9" d="M32.15 51.622c-.1.504-.6.504-.799 0C23.566 27.122 37.539.203 47.918.002 53.408-.1 57.2 3.934 57.2 8.47c0 3.125-.998 5.646-4.59 7.662-9.083 5.142-19.263 18.45-20.46 35.489Z"></path><path fill="#128ACB" d="M40.933 44.464c-.3.201-.699 0-.599-.404 1.896-6.25 11.278-16.635 18.164-16.635a5.41 5.41 0 0 1 5.49 5.747c-.2 3.428-3.095 5.142-5.69 5.142-5.788 0-12.874 2.722-17.365 6.15Z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 191 41" class="hidden shrink-0 tablet-sm:block tablet-sm:h-6"><path fill="#000" d="M62.273 25.528c1.19.77 3.33 1.692 5.552 1.692 1.903 0 3.252-.846 3.252-2.461 0-3.615-9.915-2.462-9.915-8.692 0-3.538 3.173-5.384 6.98-5.384 2.697 0 4.124.846 5.949 2l-1.507 2.23c-1.825-.769-2.776-1.308-4.6-1.308-1.825 0-3.253.77-3.253 2.385 0 3.692 9.915 2.385 9.915 8.692 0 3.154-2.776 5.461-6.9 5.461-3.173 0-5.553-1.308-6.98-2.384l1.507-2.231ZM79.328 39.911V11.143h3.41v2.154c0 .538-.079 1-.079 1h.08s1.665-3.538 6.424-3.538c5.156 0 8.408 4 8.408 9.768 0 5.923-3.649 9.77-8.725 9.77-4.362 0-5.949-3.308-5.949-3.308h-.079s.08.692.08 1.615v11.46h-3.57v-.153Zm8.963-12.769c3.014 0 5.552-2.384 5.552-6.614 0-4.077-2.22-6.692-5.394-6.692-2.855 0-5.552 1.922-5.552 6.691 0 3.308 1.904 6.615 5.394 6.615ZM112.399 14.451c-3.728 0-7.059 4-7.059 7.615v7.77h-3.649V11.143h3.57v3.307c0 .77-.08 1.385-.08 1.385h.08c.872-2.462 4.283-4.923 7.217-4.923v3.538h-.079ZM116.211 29.912V11.144h3.648v18.69h-3.648v.078ZM138.814 29.912v-11.23c0-2.615-.555-4.692-3.569-4.692-3.728 0-6.425 3-6.425 6.846v9h-3.648V11.143h3.569v2.846c0 .539-.079 1.077-.079 1.077h.079a8.056 8.056 0 0 1 7.297-4.384c4.521 0 6.583 2.384 6.583 7.153v12h-3.807v.076ZM160.548 29.912l-5.79-8.846h-2.856v8.846h-3.648V1.067h3.648v16.846h2.777l5.393-6.77h3.887l-6.187 8.154v.077l6.9 10.461-4.124.077ZM174.901 29.912c-3.014 0-6.424-.538-6.424-5.154V1.068h3.648V24.22c0 2.308 1.983 2.385 2.776 2.385v3.307ZM190.051 14.297c-3.727 0-7.059 4-7.059 7.615v7.769h-3.648V10.989h3.569v3.308c0 .77-.079 1.385-.079 1.385h.079c.872-2.462 4.283-4.923 7.218-4.923v3.538h-.08ZM118.031 7.22c1.27 0 2.3-.999 2.3-2.23 0-1.233-1.03-2.231-2.3-2.231-1.271 0-2.301.998-2.301 2.23s1.03 2.231 2.301 2.231Z"></path><path fill="#70BF54" d="M16.489 31.428c-1.321-4.56-7.858-12.133-12.655-12.133-2.504 0-3.964 2.206-3.825 4.191.14 2.5 2.156 3.75 3.964 3.75 4.102 0 9.039 1.839 12.098 4.486.21.147.487 0 .418-.294Z"></path><path fill="#FAA21B" d="M3.012 6.363c.138-2.145 1.87-4.003 4.156-3.86.624.071 1.386.071 2.563 1 5.127 4.647 8.175 12.795 7.274 19.872-.07.357-.415.357-.554 0C14.996 18.3 10.216 12.51 5.99 10.723c-2.01-.786-3.118-2.287-2.98-4.36Z"></path><path fill="#00BAE9" d="M21.953 36.618c-.07.358-.422.358-.562 0C15.908 19.24 25.749.144 33.059.001c3.866-.071 6.537 2.79 6.537 6.008 0 2.217-.702 4.005-3.233 5.435-6.397 3.647-13.566 13.088-14.41 25.174Z"></path><path fill="#118ACB" d="M28.465 31.722c-.202.147-.47 0-.404-.294 1.277-4.56 7.596-12.133 12.234-12.133 2.42 0 3.831 2.206 3.697 4.191-.135 2.5-2.084 3.75-3.832 3.75-3.898 0-8.67 1.986-11.695 4.486Z"></path></svg></a><div class="flex gap-6 tablet-sm:gap-10"><a href="/de/demo-care/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a><button class="items-center justify-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer block rounded-none"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 24 25" class="h-6"><path stroke="#001B45" stroke-linecap="round" stroke-width="1.75" d="M2.875 2.625h17.25M2.875 12.107h17.25M2.875 21.275h17.25"></path></svg></button></div></div></div></div><div class="hidden desktop-sm:block"><div class="w-full relative bg-white transition-[top] duration-200 border-b border-b-menuBorder px-20 desktop-lg:px-[120px] py-4 desktop-lg:pb-5"><div class="transition-opacity duration-200 opacity-100"><div class="overflow-hidden"><div class="w-full flex justify-end items-center gap-6 desktop-lg:gap-8 pb-2.5"><a data-link-type="external" href="https://app.sprinklr.com/ui/app-redirect"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80" data-text="Anmeldung">Anmeldung</span></div></a><a href="/help/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80" data-text="Support">Support</span></div></a><div class=""><div class="flex items-center" data-state="closed"><span class="uppercase cursor-pointer desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack">Deutsch</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="inline-block ms-2.5 duration-75 h-3.5 fill-cometBlack"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div><div data-radix-popper-content-wrapper="" style="position:fixed;left:0;top:0;transform:translate(0, -200%);min-width:max-content;--radix-popper-transform-origin:"><div data-side="bottom" data-align="center" data-state="closed" class="z-50 border p-4 text-popover-foreground shadow-md outline-none data-[state=open]:animate-in data-[state=closed]:animate-out data-[state=closed]:fade-out-0 data-[state=open]:fade-in-0 data-[state=closed]:zoom-out-95 data-[state=open]:zoom-in-95 data-[side=bottom]:slide-in-from-top-2 data-[side=left]:slide-in-from-right-2 data-[side=right]:slide-in-from-left-2 data-[side=top]:slide-in-from-bottom-2 px-0 py-5 w-[165px] bg-white dark:bg-primarySpaceGrey overflow-hidden rounded data-[state=closed]:hidden" style="--radix-hover-card-content-transform-origin:var(--radix-popper-transform-origin);--radix-hover-card-content-available-width:var(--radix-popper-available-width);--radix-hover-card-content-available-height:var(--radix-popper-available-height);--radix-hover-card-trigger-width:var(--radix-popper-anchor-width);--radix-hover-card-trigger-height:var(--radix-popper-anchor-height);animation:none"><ul class="w-full flex flex-col ps-4 gap-y-6"><li class="block"><a href="/products/customer-service/conversational-ivr/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,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" alt="English (US)" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">English (US)</div></div></a></li><li class="block"><a href="/de/products/customer-service/conversational-ivr/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAABgAgMAAADnSZEKAAAACVBMVEXdAAAAAAD/zgCNyoGDAAAAKUlEQVRIx+3KIQEAAAgDMEpSkpQUQOC/6VU/lSiKYlgE4DZPoiiKYXEBPif7Pajsl/wAAAAASUVORK5CYII=" alt="Deutsch" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Deutsch</div></div></a></li><li class="block"><a href="/fr/products/customer-service/conversational-ivr/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAKAAAABrBAMAAAACzpRpAAAAElBMVEXtKTkAI5X///+ptNv5t70BI5W/Z5beAAAARElEQVRo3u3MMREAMAgEMCz06gAltYB/M1XwG2MiIDUnuR29yoRCoVAoFAqFQqFQKBQKhUKhUCgUCoVCoVAoFAqFS+EHAeBnyskcu00AAAAASUVORK5CYII=" alt="Français" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Français</div></div></a></li><li class="block"><a href="/es/products/customer-service/conversational-ivr/"><div class="flex items-center gap-3 w-full"><img src="data:image/png;base64,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" alt="Español" width="18" height="10"/><div class="text-desktop/subhead-xs uppercase hover:text-primaryOceanBlue">Español</div></div></a></li></ul><span style="position:absolute;top:0;transform-origin:center 0;transform:rotate(180deg);visibility:hidden"><svg class="h-4 w-[22px] block absolute fill-white bg-white dark:bg-primarySpaceGrey dark:fill-primarySpaceGrey transform rotate-[225deg] -translate-x-1/2 left-3/4 top-[-10px] shadow-tooltip" style="display:block" width="10" height="5" viewBox="0 0 30 10" preserveAspectRatio="none"><polygon points="0,0 30,0 15,10"></polygon></svg></span></div></div></div></div></div></div><div class="w-full flex gap-6 desktop-lg:gap-10"><div class="self-center"><a href="/de/"><div class="flex"><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 64 52" class="inline pe-1 desktop-lg:pe-3 desktop-sm:h-6 desktop-lg:h-7 shrink-0 transition-transform duration-400"><path fill="#FAA21B" d="M4.605 8.975c.2-3.025 2.694-5.646 5.988-5.444.898.1 1.996.1 3.693 1.411C21.67 11.495 26.062 22.99 24.764 32.97c-.1.504-.599.504-.799 0-2.095-7.158-8.982-15.324-15.07-17.845-2.894-1.109-4.491-3.226-4.291-6.15Z"></path><path fill="#70BF54" d="M23.666 44.161C21.77 37.911 12.39 27.526 5.502 27.526a5.41 5.41 0 0 0-5.489 5.747c.2 3.428 3.094 5.142 5.689 5.142 5.888 0 12.974 2.52 17.366 6.15.299.201.698 0 .598-.404Z"></path><path fill="#00BAE9" d="M32.15 51.622c-.1.504-.6.504-.799 0C23.566 27.122 37.539.203 47.918.002 53.408-.1 57.2 3.934 57.2 8.47c0 3.125-.998 5.646-4.59 7.662-9.083 5.142-19.263 18.45-20.46 35.489Z"></path><path fill="#128ACB" d="M40.933 44.464c-.3.201-.699 0-.599-.404 1.896-6.25 11.278-16.635 18.164-16.635a5.41 5.41 0 0 1 5.49 5.747c-.2 3.428-3.095 5.142-5.69 5.142-5.788 0-12.874 2.722-17.365 6.15Z"></path></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 163 50" class="inline desktop-sm:h-6 desktop-lg:h-7 shrink-0 transition-[opacity,transform] duration-400 ease-out opacity-100 delay-200"><path fill="#2E3841" d="M1.899 31.36c1.499.987 4.197 2.17 6.996 2.17 2.398 0 4.097-1.084 4.097-3.155C12.992 25.74.5 27.219.5 19.23c0-4.537 3.997-6.904 8.794-6.904 3.398 0 5.197 1.085 7.496 2.565l-1.9 2.86c-2.298-.987-3.497-1.677-5.796-1.677-2.298 0-4.097.986-4.097 3.057 0 4.734 12.492 3.057 12.492 11.144 0 4.043-3.498 7.002-8.694 7.002-3.998 0-6.996-1.676-8.795-3.057l1.899-2.86ZM23.385 49.803V12.919h4.297v2.761c0 .69-.1 1.282-.1 1.282h.1s2.099-4.536 8.095-4.536c6.496 0 10.594 5.128 10.594 12.525 0 7.593-4.598 12.524-10.994 12.524-5.496 0-7.495-4.24-7.495-4.24h-.1s.1.887.1 2.07V50h-4.497v-.197Zm11.293-16.371c3.797 0 6.995-3.057 6.995-8.481 0-5.227-2.798-8.58-6.795-8.58-3.598 0-6.996 2.465-6.996 8.58 0 4.24 2.398 8.48 6.796 8.48ZM65.06 17.16c-4.697 0-8.895 5.128-8.895 9.763v9.96h-4.597V12.92h4.498v4.24c0 .987-.1 1.776-.1 1.776h.1c1.099-3.156 5.396-6.312 9.094-6.312v4.537h-.1ZM69.857 36.982V12.92h4.598v23.965h-4.598v.098ZM98.34 36.982V22.584c0-3.353-.7-6.016-4.497-6.016-4.698 0-8.095 3.846-8.095 8.777v11.539H81.15V12.919h4.498v3.649c0 .69-.1 1.38-.1 1.38h.1c.999-2.07 3.897-5.62 9.194-5.62 5.696 0 8.295 3.057 8.295 9.171v15.385H98.34v.098ZM125.723 36.982l-7.296-11.341h-3.597v11.341h-4.598V0h4.598v21.598h3.497l6.796-8.679h4.897l-7.795 10.454v.098l8.695 13.413-5.197.098ZM143.812 36.982c-3.798 0-8.095-.69-8.095-6.607V0h4.597v29.684c0 2.959 2.498 3.058 3.498 3.058v4.24ZM162.9 16.962c-4.697 0-8.895 5.129-8.895 9.764v9.96h-4.597V12.722h4.497v4.24c0 .987-.1 1.776-.1 1.776h.1c1.1-3.156 5.397-6.312 9.095-6.312v4.536h-.1ZM72.156 7.89c1.6 0 2.898-1.28 2.898-2.86 0-1.58-1.297-2.86-2.898-2.86-1.6 0-2.898 1.28-2.898 2.86 0 1.58 1.297 2.86 2.898 2.86Z"></path></svg></div><span class="sr-only">Sprinklr</span></a></div><div class="w-full h-full flex justify-between"><div><ul class="relative flex h-full gap-4 desktop-lg:gap-8 transition-transform duration-400 ease-in-out"><li class="flex items-center" data-menu-item-type="MEGA_MENU"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Produkte">Produkte</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid grid-cols-[repeat(2,auto)] auto-rows-min"><div class="w-[274px] border-r border-menuBorder"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="text-tablet-sm/overline-4-bold desktop-lg:text-desktop-large/label-1-bold uppercase text-mediumGrey mb-[18px]">Unternehmensangebote</div><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Service</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Social</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Insights</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Marketing</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div><div class="border-t border-gainsboroGray pt-6"><div class="text-tablet-sm/overline-4-bold desktop-lg:text-desktop-large/label-1-bold uppercase text-mediumGrey mb-[18px]">Self-Service-Angebote</div><div class="flex flex-col gap-y-[18px]"><a href="/de/products/social-media-management/self-serve/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Social Self-Service</span></a><a href="/de/products/customer-service/self-serve/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Service Self‑Service</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><a href="/de/products/digital-twin/"><span class="text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex gap-6 items-stretch justify-start text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start ps-6">Sprinklr Digital Twin</span></a></div></div><div class="border-t border-gainsboroGray pt-6"><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Sprinklr Plattform</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 47 34" class="h-5 flex-none me-3"><g clip-path="url(#service_svg__a)"><path d="M23.512 6.123C15.999-3.201-1.1.196.064 15.229c.593 7.724 6.582 14.282 12.359 18.865l2.116-4.78c.799-1.57 2.058-2.895 3.63-3.823a10.361 10.361 0 0 1 5.258-1.42c1.86 0 3.684.492 5.257 1.42 1.573.928 2.832 2.253 3.63 3.823l2.117 4.78c5.777-4.583 11.766-11.141 12.358-18.865C48.123.177 31.045-3.2 23.512 6.123Zm0 16.099a5.83 5.83 0 0 1-3.08-.872 5.27 5.27 0 0 1-2.043-2.323 4.856 4.856 0 0 1-.315-2.99 5.08 5.08 0 0 1 1.517-2.65 5.677 5.677 0 0 1 2.839-1.417 5.912 5.912 0 0 1 3.203.295 5.48 5.48 0 0 1 2.488 1.906c.61.851.935 1.852.935 2.876 0 1.372-.584 2.688-1.624 3.66-1.04.97-2.45 1.515-3.92 1.515Z"></path></g><defs><clipPath id="service_svg__a"><path fill="#fff" d="M0 0h47v33.167H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Service</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/products/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/products/customer-service/inbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Eingehende Anrufe</span></div></a><a href="/de/products/customer-service/outbound-voice/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Ausgehende Anrufe</span></div></a><a href="/de/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Kundenservice über Social Media</span></div></a><a href="/de/products/customer-service/livechat/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Live-Chat-Support</span></div></a><a href="/de/products/customer-service/community-forum/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Communitys</span></div></a><a href="/de/products/customer-service/conversational-ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational-AI-Plattform</span></div></a><a href="/de/products/customer-service/conversational-ivr/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational IVR</span></div></a><a href="/de/products/customer-service/knowledge-base/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Wissensdatenbank-Software</span></div></a><a href="/de/products/customer-service/agent-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-Agent-Desktop</span></div></a><a href="/de/products/customer-service/agent-assist/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Mitarbeiterunterstützung</span></div></a><a href="/de/products/customer-service/omnichannel-routing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel-Routing</span></div></a><a href="/de/products/customer-service/quality-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">KI-gestütztes Qualitätsmanagement</span></div></a><a href="/de/products/customer-service/supervisor-console/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Supervisor Console</span></div></a><a href="/de/products/customer-service/conversational-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Analytics</span></div></a><a href="/de/products/customer-service/workforce-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce-Management</span></div></a><a href="/de/products/customer-service/analytics-and-reporting/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reporting und Analysen</span></div></a><a href="/de/products/customer-service/omnichannel-survey/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel-Befragungen</span></div></a><a href="/de/products/customer-service/guided-workflow/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Geführte Workflows</span></div></a><a href="/de/products/customer-service/service-command-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Service-Command-Center</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 50 45" class="h-5 flex-none me-3"><g clip-path="url(#social_svg__a)"><path d="M18.83 2.901C8.436 2.901 0 11.354 0 21.788c0 10.435 8.435 18.869 18.83 18.869 10.397 0 18.832-8.452 18.832-18.869S29.227 2.901 18.83 2.901Zm0 7.263c2.609 0 4.713 2.127 4.713 4.722 0 2.595-2.122 4.721-4.712 4.721s-4.712-2.126-4.712-4.721 2.122-4.722 4.712-4.722Zm0 23.23a12.747 12.747 0 0 1-9.082-3.785l1.511-3.514c1.349-2.83 4.227-4.794 7.554-4.794a8.361 8.361 0 0 1 7.554 4.794l1.51 3.514c-2.32 2.325-5.52 3.785-9.064 3.785h.018ZM42.556 45c2.98 0 5.396-2.42 5.396-5.406a5.401 5.401 0 0 0-5.396-5.407 5.401 5.401 0 0 0-5.396 5.407 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m41.036 38.498.021-.029c.42-.568.3-1.37-.268-1.79l-7.998-5.923a1.275 1.275 0 0 0-1.786.268l-.021.03c-.42.568-.3 1.369.268 1.789l7.998 5.924c.567.42 1.367.3 1.786-.269ZM44.607 10.813c2.98 0 5.395-2.42 5.395-5.407A5.401 5.401 0 0 0 44.607 0a5.401 5.401 0 0 0-5.396 5.406 5.401 5.401 0 0 0 5.396 5.407Z"></path><path d="m43.061 6.449-.02-.03a1.275 1.275 0 0 0-1.768-.367l-8.311 5.475a1.281 1.281 0 0 0-.366 1.772l.02.03c.387.59 1.18.755 1.768.366l8.312-5.474c.589-.388.753-1.182.365-1.772Z"></path></g><defs><clipPath id="social_svg__a"><path fill="#fff" d="M0 0h50v45H0z"></path></clipPath></defs></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Social</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/products/social-media-management/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/products/social-media-management/social-media-publishing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Publishing und Engagement auf Social Media</span></div></a><a href="/de/products/social-media-management/employee-advocacy-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Employee-Advocacy</span></div></a><a href="/de/products/social-media-management/distributed-marketing-platform/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Social-Media-Marketing für dezentrale Teams</span></div></a></div><div class="h-full border-t border-gainsboroGray pt-6 mt-6"><p class="text-mediumGrey text-desktop-large/overline-4-bold uppercase mb-[18px]">Kompatibel mit</p><div class="grid auto-rows-max gap-y-4"><a href="/de/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social-Listening</span></div></a><a href="/de/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social-Media-Werbung</span></div></a><a href="/de/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/de/products/customer-service/social-media-channels/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Kundenservice über Social Media</span></div></a></div></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 53 40" class="h-5 flex-none me-3"><path d="m36.974 25.509 13.613 8.296a3 3 0 0 1 .98 4.13l-.396.638c-.867 1.408-2.734 1.84-4.148.976l-13.5-8.24"></path><path d="M19.74 0C8.843 0 0 8.803 0 19.653c0 10.85 8.843 19.653 19.74 19.653 10.898 0 19.74-8.804 19.74-19.653C39.48 8.803 30.639 0 19.74 0Zm0 7.565c2.734 0 4.94 2.214 4.94 4.917S22.455 17.4 19.74 17.4c-2.715 0-4.94-2.215-4.94-4.918 0-2.703 2.225-4.917 4.94-4.917Zm0 24.195c-3.714 0-7.089-1.502-9.521-3.942l1.584-3.66c1.414-2.947 4.43-4.993 7.918-4.993a8.77 8.77 0 0 1 7.92 4.993l1.583 3.66c-2.432 2.421-5.788 3.942-9.503 3.942h.02Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Insights</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/products/consumer-intelligence/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/products/consumer-intelligence/social-listening/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social-Listening</span></div></a><a href="/de/products/consumer-intelligence/competitive-benchmarking/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Wettbewerbserkenntnisse und Benchmarking</span></div></a><a href="/de/products/consumer-intelligence/product-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Product Insights</span></div></a><a href="/de/products/consumer-intelligence/location-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Insights zu Standorten</span></div></a><a href="/de/products/consumer-intelligence/visual-insights/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Visual Insights</span></div></a><a href="/de/products/consumer-intelligence/media-monitoring/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Media-Monitoring und -Analysen</span></div></a><a href="/de/products/consumer-intelligence/surveys/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Surveys</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 42 43" class="h-5 flex-none me-3"><path d="M20.514 0H4.975C2.232 0 0 2.222 0 4.953v33.772c0 1.832 1.022 3.41 2.505 4.275l1.976-4.563a9.16 9.16 0 0 1 16.528 0L22.985 43c1.482-.848 2.505-2.443 2.505-4.275V4.953C25.49 2.223 23.258 0 20.514 0Zm-7.77 31.398c-2.845 0-5.162-2.307-5.162-5.14 0-2.833 2.317-5.14 5.163-5.14 2.845 0 5.162 2.307 5.162 5.14 0 2.833-2.317 5.14-5.162 5.14ZM31.352 12.74h-.528c-1.27 0-2.3 1.024-2.3 2.29v12.23c0 1.264 1.03 2.29 2.3 2.29h.528c1.27 0 2.3-1.026 2.3-2.29V15.03c0-1.265-1.03-2.29-2.3-2.29ZM39.7 6.378h-.529c-1.27 0-2.3 1.025-2.3 2.29V33.62c0 1.264 1.03 2.29 2.3 2.29h.529c1.27 0 2.3-1.026 2.3-2.29V8.668c0-1.265-1.03-2.29-2.3-2.29Z"></path></svg><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Sprinklr Marketing</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/products/marketing-and-advertising/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/products/marketing-and-advertising/content-marketing/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content-Marketing und Kampagnenplanung</span></div></a><a href="/de/products/marketing-and-advertising/social-advertising/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social-Media-Werbung</span></div></a><a href="/de/products/marketing-and-advertising/marketing-analytics/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Marketing-Analytics</span></div></a><a href="/de/products/marketing-and-advertising/ad-comment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Moderation von Kommentaren zu Anzeigen</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 absolute inset-0"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Plattform</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/products/platform/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/products/platform/ai/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI</span></div></a><a href="/products/platform/ai-plus/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr AI+</span></div></a><a href="/products/platform/ai-studio/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">AI Studio</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sicherheit</span></div></a><a href="/products/platform/integrations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Integrationen</span></div></a><a href="/products/platform/sprinklr-sandbox/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sandbox</span></div></a><a href="/products/platform/display/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Ansicht</span></div></a><a href="/products/platform/presentations/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Präsentationen</span></div></a><a href="/products/platform/active-data-retention/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Aktive Datenaufbewahrung</span></div></a><a data-link-type="external" href="https://developer.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">API</span></div></a></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="MULTI_LEVEL_INFO_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Lösungen">Lösungen</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="bg-white grid auto-cols-auto grid-flow-col auto-rows-min"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Nach Branche</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Von Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class=""><div class="grid auto-rows-auto auto-cols-full h-full"><div class="min-w-[274px] desktop-lg:min-w-[268px] max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto header-scrollbar p-8"><div class="grid auto-rows-max gap-y-4"><a href="/de/industries/cpg/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CPG</span></div></a><a href="/de/industries/financial-services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Finanzdienstleistungen</span></div></a><a href="/de/industries/government/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Öffentlicher Sektor</span></div></a><a href="/de/industries/retail/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Retail</span></div></a><a href="/de/industries/technology/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Technologie</span></div></a><a href="/de/industries/telecom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Telekommunikation</span></div></a><a href="/de/industries/travel-hospitality/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Reise- und Gastgewerbe</span></div></a></div></div></div></div><div class="hidden"><div class="w-[274px] border-r border-menuBorder shrink-0"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Marketingteams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Customer-Service-Teams</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Marketingteams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/teams/marketing/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/teams/marketing/crisis-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Krisenmanagement</span></div></a><a href="/de/teams/marketing/campaign-content-lifecycle-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Content-Lifecycle-Management</span></div></a><a href="/de/teams/marketing/social-media-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Social-Media-Management</span></div></a><a href="/de/teams/marketing/compliant-digital-selling/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Compliance im digitalen Verkauf</span></div></a><a href="/de/teams/marketing/franchise-digital-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Franchise-Digital-Management</span></div></a><a href="/de/teams/marketing/executive-reputation-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Reputationsmanagement für Führungskräfte</span></div></a><a href="/de/teams/marketing/industry-insights-competitive-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Branchenerkenntnisse und Wettbewerbsinformationen</span></div></a><a href="/de/teams/marketing/creative-insights-production-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Kreative Einblicke und Produktionsoptimierung</span></div></a></div></div></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="relative min-w-[274px] desktop-lg:min-w-[268px] h-full"><div class="h-full flex flex-col p-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)]"><div class="max-desktop-sm:pt-8"><p class="flex items-center"><span class="inline text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-2-bold text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-5">Customer-Service-Teams</span></p><div class="h-1 rounded-full bg-refreshSkylineBottom mb-8 tablet-sm:mb-10 desktop-sm:mb-6 mt-4 tablet-sm:mt-6 desktop-sm:mt-5 desktop-lg:mt-4"></div></div><div class="flex flex-col py-[1px] overflow-y-auto overflow-x-hidden header-scrollbar flex-1 pe-[1px]"><div class="grid auto-rows-max gap-y-4"><a href="/de/teams/customer-service/"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/body-3-bold desktop-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/body-3-bold hover:text-primaryOceanBlue max-tablet-sm:pb-4 max-tablet-sm:border-gainsboroGray max-tablet-sm:border-b">Übersicht</p></a><a href="/de/teams/customer-service/omnichannel-contact-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Omnichannel Contact Center</span></div></a><a href="/de/teams/customer-service/customer-self-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Customer-Self-Service</span></div></a><a href="/de/teams/customer-service/digital-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Digitaler Kundenservice</span></div></a><a href="/de/teams/customer-service/outbound-campaign-management/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Outbound-Kampagnenmanagement</span></div></a><a href="/de/teams/customer-service/workforce-engagement-and-optimization/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Workforce Engagement Management</span></div></a><a href="/de/teams/customer-service/contact-center-intelligence/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Contact Center Intelligence</span></div></a><a href="/de/teams/customer-service/social-customer-service/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Kundenservice über Social Media</span></div></a><a href="/de/teams/customer-service/conversational-commerce/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Conversational Commerce</span></div></a><a href="/de/teams/customer-service/proactive-digital-engagement/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Proaktive digitale Interaktion</span></div></a></div></div></div></div></div></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINK"><a href="/de/unified-cxm/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unified-CXM">Unified-CXM</span></div></a></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Kunden">Kunden</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/de/stories/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Kundenerfahrung</span></div></a><a href="/sprinklr-champion/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Champions</span></div></a><a data-link-type="external" href="https://community.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Sprinklr Community</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Unternehmen">Unternehmen</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/de/our-story/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unsere Story</span></div></a><a href="/de/leadership/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Leadership</span></div></a><a href="/newsroom/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Newsroom</span></div></a><a href="/partners/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Partner</span></div></a><a href="/careers/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Karriere</span></div></a><a data-link-type="external" href="https://investors.sprinklr.com/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Investor Relations</span></div></a><a href="/trust/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sicherheit und Datenschutz</span></div></a><a href="/sustainability/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Nachhaltigkeit</span></div></a></div></div></div></div></div></div></li><li class="flex items-center" data-menu-item-type="LINKS_HIGHLIGHTS"><div class="h-full"><button class="block relative h-full" aria-expanded="false"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Ressourcen">Ressourcen</span><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="h-[14px] fill-primarySpaceGrey"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></div></button><div class="absolute bg-white shadow-lg overflow-y-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] -translate-x-2.5 translate-y-[17px] desktop-lg:translate-y-[21px] transition-opacity opacity-0 duration-200 pointer-events-none"><div class="h-full"><div class="h-full w-full bg-white flex overflow-y-hidden"><div class="border-r border-menuBorder shrink-0 w-[252px]"><div class="flex flex-col gap-6 max-h-[calc(100vh_-_var(--header-height)_-_20px)] overflow-auto p-6 header-scrollbar"><div class=""><div class="flex flex-col gap-y-[18px]"><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full bg-primarySkyBlue"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Mehr erfahren</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Services</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button><button class="items-center text-center ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer rounded-none flex justify-between"><div class="flex gap-6 items-center h-full"><div class="w-1 h-7 rounded-full"></div><span class="text-tablet-sm/overline-3 uppercase text-black hover:text-primaryOceanBlue text-start">Support</span></div><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 14 14" class="-rotate-90 h-3.5 shrink-0"><path fill-rule="evenodd" d="M11.68 4.084 7.277 8.247 2.85 4.11l-1.1 1.087L7.251 10.5l5.582-5.277-1.154-1.14Z" clip-rule="evenodd"></path></svg></button></div></div></div></div><div class="grid auto-rows-auto auto-cols-full h-full"><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-100 z-10"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/sprinklr-social-roi-estimator/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Social ROI Estimator</span></div></a><a href="/ai-maturity-assessment/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Bewertung des KI-Reifegrads</span></div></a><a href="/cx-wise/#home"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">CX-WISE</span></div></a><a href="/analyst-reports/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Studien und Analysen</span></div></a><a href="/demo-center/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Sprinklr Demo Center</span></div></a><a href="/resources/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">E-Books und Reports</span></div></a><a href="/events/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Veranstaltungen und Webinare</span></div></a><a href="/blog/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Blog</span></div></a><a href="/cxm/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Unified-CXM-Leitfaden</span></div></a><a href="/forbes-influential-cmos-2024/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Forbes Einflussreicher CMO 2024</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/services/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Services</span></div></a><a href="/sprinklr-training/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Schulungen</span></div></a><a href="/agency/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Für Agenturen</span></div></a></div></div></div><div class="col-start-1 col-span-1 row-start-1 row-span-1 h-full transition-opacity duration-200 opacity-0 pointer-events-none"><div class="w-[274px] desktop-lg:w-[268px] header-scrollbar overflow-y-auto overflow-x-hidden max-h-[calc(100vh_-_var(--header-height)_-_20px)] p-6"><div class="grid auto-rows-max gap-y-4"><a href="/help/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Help-Center</span></div></a><a data-link-type="external" href="https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue w-full max-tablet-sm:border-b max-tablet-sm:py-3.5 border-gainsboroGray">Versionshinweise</span></div></a><a href="/contact-us/"><div class="group"><span class="block text-mobile-sm/body-2 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-4 group-hover:text-primaryOceanBlue max-tablet-sm:pt-3.5">Kontakt</span></div></a></div></div></div></div></div></div></div></div></li></ul></div><div class="flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10"><a href="/de/pricing/customer-service/"><div class="flex items-center gap-2 desktop-lg:gap-2.5 w-max"><span class="block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue" data-text="Preise">Preise</span></div></a><a href="/de/demo-care/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Demo</button></a></div></div></div></div></div></div><main data-element-id="page-template-product-feature" data-element-type="page-template"><section data-widget-name="widgetProductHero" id="1qfUdvRDXtQ39hD5z7fm2c"><div class="w-full relative overflow-hidden"><div class="rounded-full bg-secondaryBlanc py-2.5 px-4 inline-flex gap-4 items-center max-desktop-sm:hidden absolute tablet-sm:top-8 tablet-sm:left-8 desktop-lg:top-10 desktop-lg:left-10"><a href="/de/" class="group block"><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px] group-hover:text-primaryOceanBlue"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11 10" class="h-2.5 inline-block group-hover:fill-primaryOceanBlue"><path d="M9.5 9.491A.505.505 0 0 1 9 10H2a.505.505 0 0 1-.5-.509v-4.58H0L5.164.132a.494.494 0 0 1 .672 0L11 4.911H9.5v4.58Z"></path></svg><span>Home</span></span></a><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 4 6" class="inline-block h-2 fill-black"><path d="M3.892 2.753.324.038C.221-.04.09.006.03.143A.357.357 0 0 0 0 .285v5.43C0 5.872.097 6 .216 6a.178.178 0 0 0 .108-.038l3.568-2.715c.103-.079.139-.253.079-.39a.262.262 0 0 0-.08-.104Z"></path></svg><a href="/de/products/customer-service/" class="group block"><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px] group-hover:text-primaryOceanBlue"><span>Sprinklr Service</span></span></a><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 4 6" class="inline-block h-2 fill-black"><path d="M3.892 2.753.324.038C.221-.04.09.006.03.143A.357.357 0 0 0 0 .285v5.43C0 5.872.097 6 .216 6a.178.178 0 0 0 .108-.038l3.568-2.715c.103-.079.139-.253.079-.39a.262.262 0 0 0-.08-.104Z"></path></svg><span class="text-tablet-sm/overline-3 desktop-lg:text-desktop-large/overline-2 uppercase inline-flex items-center gap-2 -translate-y-[0.5px]"><span>Conversational IVR</span></span></div><div class="flex flex-col items-center text-center [text-wrap:balance] mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] pt-14 tablet-sm:pt-[72px] desktop-sm:pt-24 desktop-lg:pt-[120px]"><h1 class="whitespace-pre-line text-mobile-sm/overline-2-bold tablet-sm:text-tablet-sm/overline-1-bold desktop-lg:text-desktop-large/overline-1-bold uppercase text-cometBlack mb-2 tablet-sm:mb-4 desktop-lg:mb-6">CONVERSATIONAL-IVR-SOFTWARE</h1><h2 class="whitespace-pre-line text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-2 desktop-sm:text-tablet-sm/heading-1 desktop-lg:text-desktop-large/heading-2">Kostenreduzierung durch Umleitung von bis zu 70 % der Kundenanrufe mit KI-gestütztem Conversational IVR</h2><span class="whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-1 mt-3 tablet-sm:mt-4">Bieten Sie leistungsstarke IVR-Erlebnisse mit intelligenten Voice-Bots, die einen intuitiven Self-Service für Kunden und eine effiziente Weiterleitung an Mitarbeitende gewährleisten.</span><div class="flex gap-6 tablet-sm:gap-8 desktop-lg:gap-10 mt-6 tablet-sm:mt-8 desktop-lg:mt-10"><button><div class="spr-btn spr-btn-primary spr-btn-default"><span>Demo anfordern</span></div></button></div></div><div class="w-full relative mt-8 tablet-sm:mt-10 desktop-sm:mt-16 desktop-lg:mt-20 pb-20 tablet-sm:pb-[200px] desktop-lg:pb-60"><div class="absolute h-full top-6 w-full -z-10 flex flex-col tablet-sm:top-0"><div class="absolute -left-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><div class="absolute -right-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]"></div><svg class="w-full z-[1] h-[var(--mobile-curve-height)] tablet-sm:h-[var(--tablet-curve-height)] desktop-sm:h-[var(--desktop-small-curve-height)] desktop-lg:h-[var(--desktop-large-curve-height)]" preserveAspectRatio="none" viewBox="0 0 100 100" style="--mobile-curve-height:15px;--tablet-curve-height:91px;--desktop-small-curve-height:156px;--desktop-large-curve-height:204px"><path fill="#F5F5F5" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="flex-1 bg-[#F5F5F5]"></div></div><div><img alt="Handle up to 70% of customer calls with AI-powered Conversational IVR" fetchPriority="high" width="1920" height="1233" decoding="async" data-nimg="1" class="w-full origin-center object-contain mx-auto max-w-[312px] tablet-sm:max-w-[588px] desktop-sm:max-w-[740px] desktop-lg:max-w-[978px] block" style="color:transparent;transform:rotate3d(1, 1, 0, clamp(0deg, calc(30deg - (var(--scroll) - 150) * 0.05deg),30deg))" srcSet="//images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default?w=3840&q=50&fm=webp"/></div></div></div></section><section data-widget-name="widgetProductSection" id="1TXxLq1qjUiSWCbaty90tU"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="tm6roslavAnkSP0TjOgVf"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Verbesserte Anruferfahrungen mit personalisierten IVR-Journeys</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Nutzen Sie den KI-gestützten Sprachassistenten von Sprinklr Service für mühelose Customer-Journeys.</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R1d5ammmmlda:-content-0" data-state="active" id="radix-:R1d5ammmmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Kontextuelle Interaktionen </h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d5ammmmlda:-content-1" data-state="inactive" id="radix-:R1d5ammmmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">KI-gestütztes Routing</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d5ammmmlda:-content-2" data-state="inactive" id="radix-:R1d5ammmmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Nahtlose Journeys </h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d5ammmmlda:-trigger-0" id="radix-:R1d5ammmmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Robuste Integrationen nutzen </p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Bieten Sie kontextbezogene Antworten für eine hochgradig personalisierte Erfahrung durch eine tiefgreifende Integration mit internen Systemen.</p></div><img alt="Leverage robust integrations " loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/7bvBxeKQB0lwHaz6mYOMb1/b0f60b76b204c8707d8c5f0f16bc1294/carousel_content_block_conversational_ivr_leverage_robust_integrations_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/7bvBxeKQB0lwHaz6mYOMb1/b0f60b76b204c8707d8c5f0f16bc1294/carousel_content_block_conversational_ivr_leverage_robust_integrations_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/7bvBxeKQB0lwHaz6mYOMb1/b0f60b76b204c8707d8c5f0f16bc1294/carousel_content_block_conversational_ivr_leverage_robust_integrations_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d5ammmmlda:-trigger-1" id="radix-:R1d5ammmmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Anrufe an die richtigen Mitarbeitenden weiterleiten</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Trennen und priorisieren Sie jeden Anruf auf Grundlage von Kontext und Absicht. Leiten Sie Anrufe automatisch an Mitarbeitende mit dem entsprechenden Fachwissen weiter, um eine bessere und schnellere Lösung zu erzielen.</p></div><img alt="Route calls to the right agent" loading="lazy" width="1920" height="1277" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6rkJvIKCBkpdBuON2KlWi/2a26abee9812273516477b3e72daeaaf/carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6rkJvIKCBkpdBuON2KlWi/2a26abee9812273516477b3e72daeaaf/carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6rkJvIKCBkpdBuON2KlWi/2a26abee9812273516477b3e72daeaaf/carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d5ammmmlda:-trigger-2" id="radix-:R1d5ammmmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Wiederholungen eliminieren und außergewöhnliche Erlebnisse bieten </p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Führen Sie eine vollständige Aufzeichnung des Kundenkontextes. Mit diesen Informationen können Sie Ihre Konversations-Journeys mit Zuversicht wieder aufnehmen und verhindern, dass sich Ihre Kunden wiederholen müssen.</p></div><img alt="Eliminate repeats and deliver exceptional experiences " loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/1KSWH7sV9ruwJFaUU6gqXR/0d8241168885fac44165b741cba83988/carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/1KSWH7sV9ruwJFaUU6gqXR/0d8241168885fac44165b741cba83988/carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/1KSWH7sV9ruwJFaUU6gqXR/0d8241168885fac44165b741cba83988/carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="X8IUC3btWOg9QmyfhE4NE"><div class="relative z-0 dark"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><mask id="blur-1-:Rnammmmlda:"><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" fill="url(#blur)"></circle></mask><mask id="blur-2-:Rnammmmlda:"><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" fill="url(#blur)"></circle></mask><mask id="blur-3-:Rnammmmlda:"><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" fill="url(#blur)"></circle></mask><clipPath id="curve-mask-:Rnammmmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:Rnammmmlda:)"><rect class="fill-primarySpaceGrey" x="0" y="0" height="100%" width="100%"></rect><circle cx="0" cy="0" style="r:clamp(100px, 30vw, 300px)" class="fill-primaryEarthGreen/60" mask="url(#blur-1-:Rnammmmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(200px, 40vw, 600px)" class="fill-primarySunOrange/60" mask="url(#blur-2-:Rnammmmlda:)"></circle><circle cx="0" cy="0" style="r:clamp(150px, 35vw, 400px)" class="fill-primarySkyBlue/60" mask="url(#blur-3-:Rnammmmlda:)"></circle></g></svg></div><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="5mOOO9vyoqkISP22Dkm4EL"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Intelligente Automatisierungen zur Verringerung der Abbruchquoten bei Anrufen</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Verbessern Sie die Kundenbindung und bedienen Sie mehr Kunden zu geringeren Kosten, indem Sie intelligente virtuelle Assistenten auf Sprinklr Service nutzen.</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R1d7ammmmlda:-content-0" data-state="active" id="radix-:R1d7ammmmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Automatisierte Rückrufe</h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d7ammmmlda:-content-1" data-state="inactive" id="radix-:R1d7ammmmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Digitale Umleitung </h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d7ammmmlda:-content-2" data-state="inactive" id="radix-:R1d7ammmmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Outbound-Kampagnen </h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d7ammmmlda:-trigger-0" id="radix-:R1d7ammmmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Automatische Rückrufe nutzen </p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Planen Sie automatisch Rückrufe für Kunden, die Sie während der IVR-Journey verlieren, und bestimmen Sie selbst, wann Sie den Kontakt wiederherstellen möchten.</p></div><img alt="Leverage auto-callbacks " loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6i6s6gtOXo4xUxUxh3Z7wK/c465dd76f69105fe7adacba6beb7ba8b/carousel_content_block_conversational_ivr_leverage_auto-callbacks_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6i6s6gtOXo4xUxUxh3Z7wK/c465dd76f69105fe7adacba6beb7ba8b/carousel_content_block_conversational_ivr_leverage_auto-callbacks_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6i6s6gtOXo4xUxUxh3Z7wK/c465dd76f69105fe7adacba6beb7ba8b/carousel_content_block_conversational_ivr_leverage_auto-callbacks_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d7ammmmlda:-trigger-1" id="radix-:R1d7ammmmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Nahtlose Umleitung für schnellere Lösungen</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leiten Sie Kunden ganz einfach von der Telefonkommunikation auf digitale Kanäle um, um ihre Wartezeiten zu verkürzen und ihnen umgehend eine Lösung anzubieten.</p></div><img alt="Deflect with ease for faster resolution " loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/37YXa0lFjE48EOeWcYMHoH/0ae8e36b5752b7200d25b90d4fd88804/carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/37YXa0lFjE48EOeWcYMHoH/0ae8e36b5752b7200d25b90d4fd88804/carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/37YXa0lFjE48EOeWcYMHoH/0ae8e36b5752b7200d25b90d4fd88804/carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d7ammmmlda:-trigger-2" id="radix-:R1d7ammmmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Konversationen mit automatischen Dialern wieder aufnehmen</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Verbinden Sie abgebrochene Anrufe automatisch wieder mit den zuständigen Mitarbeitenden. </p></div><img alt="Don’t miss out on any interaction " loading="lazy" width="1920" height="1283" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/6UhpXcv7uB7G7i146loQYT/9b2aad48777d2b5ab241da97f2a1b229/carousel_content_block_conversational_ivr_don_t_miss_out_on_any_interaction_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/6UhpXcv7uB7G7i146loQYT/9b2aad48777d2b5ab241da97f2a1b229/carousel_content_block_conversational_ivr_don_t_miss_out_on_any_interaction_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/6UhpXcv7uB7G7i146loQYT/9b2aad48777d2b5ab241da97f2a1b229/carousel_content_block_conversational_ivr_don_t_miss_out_on_any_interaction_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="7cCjtOb2ESzUOXvyabN3sJ"><div class="relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#FFFFFF]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetTabs" id="77d4FyohJvFc2kJnVpY3x6"><div class="w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]"><div class="p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center"><h3 class="whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3">Optimierung von IVR-Abläufen und Lead-Tracking zur Verbesserung der Kundenzufriedenheit</h3><div class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4">Vereinfachen Sie Kundengespräche und verbessern Sie IVR-Abläufe durch Erkenntnisse, Trendanalysen und Umleitungen.</div></div><div dir="ltr" data-orientation="horizontal" class="border-t border-[#999999]/70 w-auto relative grid"><div class="w-full overflow-x-auto"><div class="flex min-w-fit w-full relative"><div role="tablist" aria-orientation="horizontal" class="items-center justify-center rounded-md grid grid-flow-col w-full h-fit border-none bg-inherit text-inherit mb-1 p-0 tablet:mb-0" style="outline:none;grid-template-columns:repeat(3, minmax(140px, 1fr))" tabindex="-1" data-orientation="horizontal"><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="true" aria-controls="radix-:R1d9ammmmlda:-content-0" data-state="active" id="radix-:R1d9ammmmlda:-trigger-0" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Journey-Optimierung </h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d9ammmmlda:-content-1" data-state="inactive" id="radix-:R1d9ammmmlda:-trigger-1" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Einheitliches Erlebnis </h4></button><div class="self-center border-l-[1px] border-[#999999]/70 h-16 tablet:h-12 desktop-sm:h-14 z-10"></div></div><div class="flex gap-0 h-full"><button type="button" role="tab" aria-selected="false" aria-controls="radix-:R1d9ammmmlda:-content-2" data-state="inactive" id="radix-:R1d9ammmmlda:-trigger-2" class="inline-flex items-center justify-center ring-offset-background transition-all focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 w-full h-full flex-none overflow-hidden text-mediumGrey px-3 py-4 data-[state=active]:bg-whiteSmoke/50 data-[state=active]:text-baseBlack data-[state=active]:shadow-none" tabindex="-1" data-orientation="horizontal" data-radix-collection-item=""><h4 class="whitespace-pre-line text-mobile-sm/body-4-bold tablet-sm:text-tablet-sm/body-4-bold desktop-lg:text-desktop-large/heading-5">Lead-Insights </h4></button></div></div><div style="--tab-pointer-location-horizontal:0.16666666666666666" class="absolute bottom-0 z-10 h-2.5 desktop-sm:h-4 w-full bg-gradient-to-l from-primarySunOrange from-[5%] via-primaryEarthGreen via-[10%] to-primarySkyBlue to-[100%] transition-[clip-path] tabs-pointer-horizontal"></div></div></div><div class="grid grid-rows-1 grid-cols-1 tablet:place-items-center"><div data-state="active" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d9ammmmlda:-trigger-0" id="radix-:R1d9ammmmlda:-content-0" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 mt-0 opacity-1 pointer-events-auto" style="animation-duration:0s"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Trends analysieren und IVR-Journeys verbessern </p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Ermitteln Sie IVR-Optionen anhand von Parametern wie demografischen Merkmalen, Standorten usw., um die unbeliebtesten und beliebtesten Optionen zu identifizieren. Ergänzen Sie diese Erkenntnisse mit End-to-End-Berichten, um Ihre IVR-Journeys zu optimieren.</p></div><img alt="Analyze trends and improve your IVR journeys " loading="lazy" width="1396" height="938" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/5GWmGkYUt1o3jI8BGuazuJ/3fa70721047fc493d3387f716012a9ba/carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/5GWmGkYUt1o3jI8BGuazuJ/3fa70721047fc493d3387f716012a9ba/carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/5GWmGkYUt1o3jI8BGuazuJ/3fa70721047fc493d3387f716012a9ba/carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d9ammmmlda:-trigger-1" id="radix-:R1d9ammmmlda:-content-1" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Self-Service- und Omnichannel-Erlebnisse bereitstellen </p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Leiten Sie Kunden mühelos auf ihre bevorzugten Kanäle um. Bieten Sie einfachen Zugang zu allen relevanten Ressourcen für den Self-Service, um schnellere und effizientere Lösungen zu ermöglichen. </p></div><img alt="Provide self-serve and omnichannel experiences " loading="lazy" width="1920" height="1260" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/2JFD43ueR3WN0iERopXaNy/f330a062466df7cfd258ddde6bb8f1e9/carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/2JFD43ueR3WN0iERopXaNy/f330a062466df7cfd258ddde6bb8f1e9/carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/2JFD43ueR3WN0iERopXaNy/f330a062466df7cfd258ddde6bb8f1e9/carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default?w=3840&q=50&fm=webp"/></div></div><div data-state="inactive" data-orientation="horizontal" role="tabpanel" aria-labelledby="radix-:R1d9ammmmlda:-trigger-2" id="radix-:R1d9ammmmlda:-content-2" tabindex="0" class="ring-offset-background focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 row-span-1 row-start-1 col-span-1 col-start-1 opacity-0 pointer-events-none mt-0"><div class="w-full grid justify-items-center desktop-sm:grid-flow-col px-4 tablet-sm:px-10 desktop-sm:px-12 desktop-lg:px-[88px] gap-y-8 tablet-sm:gap-y-10 desktop-sm:gap-x-5 desktop-lg:gap-x-8 my-6 tablet-sm:my-10 desktop-sm:my-12 desktop-lg:my-8"><div class="max-w-[280px] tablet-sm:max-w-[608px] desktop-sm:max-w-[406px] desktop-lg:max-w-[468px] max-desktop-sm:text-center desktop-sm:items-center desktop-sm:justify-center h-fit place-self-center"><p class="whitespace-pre-line text-mobile-sm/body-2-bold tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-4">Präzise potenzielle Leads identifizieren</p><p class="whitespace-pre-line mt-4 text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-2">Geben Sie Mitarbeitenden durch die genaue Identifizierung und Verfolgung von potenziellen Leads die Möglichkeit, neue Kunden zu gewinnen. Sie können außerdem Outbound-Anrufe umfassend für eine effektive Kampagnenberichterstattung und -verwaltung nutzen.</p></div><img alt="Identify potential leads with precision" loading="lazy" width="1417" height="952" decoding="async" data-nimg="1" class="object-contain w-[280px] tablet-sm:w-[608px] desktop-sm:w-[406px] desktop-lg:w-[556px] max-h-[180px] tablet-sm:max-h-[400px] desktop-sm:max-h-[300px] desktop-lg:max-h-[400px] block" style="color:transparent" srcSet="//images.ctfassets.net/ukazlt65o6hl/4LPaCLBd7LjX7bG9fuLXIP/ec62f2e14d50de5e0f373bad9390476e/carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default?w=1920&q=50&fm=webp 1x, //images.ctfassets.net/ukazlt65o6hl/4LPaCLBd7LjX7bG9fuLXIP/ec62f2e14d50de5e0f373bad9390476e/carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default?w=3840&q=50&fm=webp 2x" src="//images.ctfassets.net/ukazlt65o6hl/4LPaCLBd7LjX7bG9fuLXIP/ec62f2e14d50de5e0f373bad9390476e/carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default?w=3840&q=50&fm=webp"/></div></div></div></div></div></section></div></div></section><section data-widget-name="widgetProductSection" id="7G2pT3BKmATEbj2KkPqzOM"><div class="relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]" style="--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204"><svg class="w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none" preserveAspectRatio="none" viewBox="0 0 100 100"><path class="fill-[#F5F5F5]" d="m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z"></path></svg><div class="pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16"><section data-widget-name="widgetAccordion" id="2US74raPp6kUFJo5bD2C8f"><div class="flex flex-col items-center justify-center mx-auto px-6 tablet-sm:px-10 desktop-sm:px-0 desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]"><p class="whitespace-pre-line text-center text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-3">Häufig gestellte Fragen</p><div class="w-full desktop-sm:w-[740px] desktop-lg:w-[978px]"><div class="w-full"><div class="w-full pt-2 desktop-sm:pt-5 desktop-lg:pt-7" data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R2fdbammmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rfdbammmmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Was ist Conversational-IVR-Software?</button><div data-state="closed" id="radix-:R2fdbammmmlda:" role="region" aria-labelledby="radix-:Rfdbammmmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Conversational-IVR-Software geht über die traditionelle regelbasierte IVR hinaus und nutzt fortschrittliche Technologien für die Verarbeitung natürlicher Sprache und maschinelles Lernen. Sie versetzt Sprachsysteme in die Lage, menschliche Sprache zu verstehen, zu verarbeiten und auf natürlichere und intuitivere Weise darauf zu antworten und so die Interaktion mit dem Benutzer und die Effizienz durch intelligente Automatisierung zu verbessern.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R2ndbammmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rndbammmmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Was sind die wichtigsten Funktionen von Software für Conversational IVR?</button><div data-state="closed" id="radix-:R2ndbammmmlda:" role="region" aria-labelledby="radix-:Rndbammmmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Die wichtigsten Funktionen von Software für Conversational IVR sind:</p><ul><li class="m-0 p-0"><strong class="font-bold">Natürliches Sprachverständnis (Natural Language Understanding, NLU)</strong>: Interpretiert die Absicht des Benutzers aus der Sprache und ermöglicht dadurch eine flüssige Interaktionen wie bei einer Unterhaltung mit einem Menschen.</li><li class="m-0 p-0"><strong class="font-bold">Spracherkennung</strong>: Transkribiert gesprochene Wörter präzise in Text, so dass das System Benutzeranfragen effektiv verarbeiten und verstehen kann.</li><li class="m-0 p-0"><strong class="font-bold">Analyse in Echtzeit:</strong> Ermöglicht IVR-Systeme mit dynamischen Berichten beim ständigen Verbessern und Optimieren von Trenderkennung und Einblicken in Bezug auf die Anrufenden.</li><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/cxm/speech-analytics/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Sprachanalyse</u></strong></a>: Analysiert Voice-Daten, um Trends zu erkennen, die Qualität zu überwachen und Einblicke in das Verhalten und die Vorlieben der Kunden zu gewinnen.</li><li class="m-0 p-0"><strong class="font-bold">Biometrische Spracherkennung</strong>: Verwendet eindeutige Stimmmerkmale für die sichere Benutzerauthentifizierung und bietet damit eine zusätzliche Sicherheitsebene für Transaktionen.</li><li class="m-0 p-0"><a data-link-type="external" href="https://www.sprinklr.com/cxm/call-routing/" class="font-semibold text-primaryOceanBlue hover:underline"><strong class="font-bold"><u>Anruf-Routing</u></strong></a>: Leitet Anrufende auf der Grundlage ihrer sprachlich formulierten Bedürfnisse an die am besten geeigneten Mitarbeitenden oder die am besten geeignete Abteilung weiter und optimiert so den Kundenservice.</li></ul></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R2vdbammmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rvdbammmmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Wie lässt sich der Kundenservice durch Conversational IVR verbessern?</button><div data-state="closed" id="radix-:R2vdbammmmlda:" role="region" aria-labelledby="radix-:Rvdbammmmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Conversational IVR verbessert den Kundenservice, indem sie flüssige, menschlich wirkende Dialoge ermöglicht, die den Benutzer schnell zu Lösungen oder zum Live-Support führen und Verzögerungen minimieren. Sie verhindert lange Wartezeiten, endlose Menüs und Sackgassen, mit denen die meisten Anrufenden konfrontiert sind, wenn sie zu einer statischen IVR sprechen. Dagegen werden bei der Conversational IVR Anrufdaten verwendet, um die Fähigkeit zur Unterstützung der Anrufenden bei jeder nachfolgenden Interaktion zu verbessern und zu verfeinern.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R37dbammmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R17dbammmmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Kann Conversational-IVR-Software in die bestehenden Systeme integriert werden?</button><div data-state="closed" id="radix-:R37dbammmmlda:" role="region" aria-labelledby="radix-:R17dbammmmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Ja, Conversational-IVR-Software kann in Ihre bestehenden System wie CRMs und Ihr <a data-link-type="external" href="https://www.sprinklr.com/products/customer-service/service-command-center/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Service-Command-Center</u></a> integriert werden, um sicherzustellen, dass alle Daten und der Kontextfluss bei jeder Kundeninteraktion mit der Conversational IVR konsistent bleiben. Daher sollten Sie sicherstellen, dass Ihre Kundendienstautomatisierung im besten Fall genau zu Ihrer Conversational IVR passt. Einige Conversational-IVR-Lösungen können sogar in gängige Software integriert werden – so wie die von <a data-link-type="external" href="https://www.sprinklr.com/products/platform/integrations/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Sprinklr Integrations</u></a> angebotenen Lösungen.</p></div></div></div></div></div><div data-state="closed" data-orientation="vertical" class="pl-6 border-b last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0"><button type="button" aria-controls="radix-:R3fdbammmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1fdbammmmlda:" class="grid text-start grid-cols-[16px_1fr] items-center text-mobile-sm/body-1-bold gap-4 tablet-sm:text-tablet-sm/heading-6 tablet-sm:gap-6 tablet-sm:grid-cols-[24px_1fr] desktop-lg:text-desktop-large/heading-6 [&[data-state=open]>.accordionCollapsedIcon]:hidden [&[data-state=open]>.accordionExpandedIcon]:block" data-radix-collection-item=""><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 17" class="h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-mintyBlueGradient rounded-full accordionCollapsedIcon"><rect width="4" height="17" x="6.5" fill="#fff" rx="2"></rect><rect width="4" height="17" x="17" y="6.5" fill="#fff" rx="2" transform="rotate(90 17 6.5)"></rect></svg><svg xmlns="http://www.w3.org/2000/svg" fill="none" viewBox="0 0 17 5" class="hidden h-4 w-4 p-1 tablet-sm:h-6 tablet-sm:w-6 tablet-sm:p-1.5 bg-primarySpaceGrey dark:bg-gainsboroGray rounded-full accordionExpandedIcon fill-white"><rect width="4" height="17" y="4.5" rx="2" transform="rotate(-90 0 4.5)"></rect></svg>Welche Vorteile bietet die Verwendung von Conversational-IVR-Software für Unternehmen?</button><div data-state="closed" id="radix-:R3fdbammmmlda:" role="region" aria-labelledby="radix-:R1fdbammmmlda:" data-orientation="vertical" class="overflow-hidden grid grid-rows-0fr data-[state=open]:grid-rows-1fr transition-grid-rows !duration-150" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"><div class="min-h-0"><div class="py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3"><div class="prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4"><p>Sehen wir uns die Vorteile der Verwendung von Conversational-IVR-Software für Unternehmen an: </p><ul><li class="m-0 p-0">Sie ist in der Lage, natürliche Sprache zu entschlüsseln, was dazu beiträgt, Kundenanfragen direkt und präzise zu identifizieren und zu lösen</li><li class="m-0 p-0">Sie übernimmt Routineanfragen, wodurch der <a data-link-type="external" href="https://www.sprinklr.com/cxm/live-chat/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Live-Chat-Support</u></a> erheblich entlastet wird und die Anrufe besser eingedämmt und umgeleitet werden können</li><li class="m-0 p-0">Sie verringert die Zahl der abgebrochenen Anrufe, da mehr Kunden in der Lage sind, erfolgreich mit IVR zu interagieren und eine Lösung für ihre Anfragen zu finden, anstatt den Anruf aus Frustration oder Verwirrung abzubrechen</li><li class="m-0 p-0">Sie spricht potenzielle Kunden durch eine personalisierte Kontaktaufnahme effektiv an und sorgt für einen Anstieg der Verkaufs- und Upselling-Zahlen</li><li class="m-0 p-0">Sie verwendet <a data-link-type="external" href="https://www.sprinklr.com/cxm/conversation-analytics/" class="font-semibold text-primaryOceanBlue hover:underline"><u>Conversational Analytics</u></a>, um Produkte und Marketingkonzepte intelligenter anzupassen</li></ul><p>Conversational IVR ist der nächste Schritt bei der Aufrüstung der grundlegenden IVR, deren Möglichkeiten stark eingeschränkt sind. Aber was tun Sie, wenn sich Ihre Kunden nicht mehr mit einer unpersönlichen Maschine unterhalten möchten? Dann testen Sie Sprinklr <a data-link-type="external" href="https://lite.sprinklr.com/signup?product=service" class="font-semibold text-primaryOceanBlue hover:underline"><u>für 30 Tage kostenlos</u></a>. So einfach ist das.</p></div></div></div></div></div></div></div></div></div></section></div></div></section></main><div class="relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] after:w-full"><div class="w-full absolute top-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)] pointer-events-none" style="--width:0;--mobile-curve-height:15;--tablet-curve-height:91;--desktop-small-curve-height:156;--desktop-large-curve-height:204;height:calc(100% + var(--curve-height) * 1px);transform:translateY(calc(var(--curve-height) * -1px));--4-h-sq:calc(4px * var(--curve-height) * var(--curve-height));--l-sq:calc(1px * var(--width) * var(--width));--radius:calc((var(--4-h-sq) + var(--l-sq)) / (8 * var(--curve-height)))"><svg width="100%" height="100%"><defs><radialGradient id="blur"><stop offset="0%" stop-color="white"></stop><stop offset="100%" stop-color="black"></stop></radialGradient><clipPath id="curve-mask-:R3qmmmmlda:"><path d="M 0 0 C 0 19.5 0 19.5 0 0 L 0 0 L 0 0 L 0 0"></path></clipPath></defs><g clip-path="url(#curve-mask-:R3qmmmmlda:)"><rect class="fill-black" x="0" y="0" height="100%" width="100%"></rect></g></svg></div></div><footer class="text-white w-full leading-none z-10 relative"><div class="w-full bg-black px-5 tablet-sm:px-10 desktop-sm:px-20 desktop-lg:px-[120px] pt-12 tablet-sm:pt-16 desktop-lg:pt-20 pb-10 desktop-lg:pb-16"><div class="desktop-sm:flex desktop-sm:border-b border-cometBlack"><section class="desktop-sm:pe-11 desktop-lg:pe-14 desktop-sm:border-r desktop-sm:border-cometBlack desktop-sm:flex-[2] desktop-sm:max-w-[216px] desktop-lg:max-w-[271px]"><div class="flex flex-col items-center justify-center gap-3.5 tablet-sm:gap-4 desktop-sm:items-start"><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-6">Wie können wir Ihnen helfen?</p><a href="/contact-us/"><button class="inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3">Kontakt</button></a></div><div class="border-y border-cometBlack desktop-sm:border-b-0 py-8 tablet-sm:py-6 my-10"><div class="flex flex-wrap w-fit gap-x-12 gap-y-6 tablet-sm:gap-8 desktop-sm:gap-6 desktop-lg:gap-x-4"><a data-link-type="external" href="https://www.facebook.com/sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 11 20" class="fill-black h-3.5"><path d="m9.765 11.445.53-3.448H6.978V5.76c0-.943.463-1.862 1.95-1.862h1.509V.96S9.066.728 7.757.728c-2.733 0-4.52 1.651-4.52 4.641v2.628H.2v3.448h3.038v8.336a12.092 12.092 0 0 0 3.74 0v-8.336h2.788Z"></path></svg></div></a><a data-link-type="external" href="https://twitter.com/Sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 9 9" class="fill-black h-3.5"><path d="M5.322 3.822 8.53.102h-.76L4.983 3.338 2.763.1H.204l3.36 4.892L.205 8.9h.76l2.94-3.412 2.343 3.412h2.56L5.322 3.832v-.01ZM4.284 5.034l-.339-.483L1.232.677h1.161L4.583 3.8l.339.483 2.836 4.06H6.597l-2.323-3.32.01.01Z"></path></svg></div></a><a data-link-type="external" href="https://www.linkedin.com/company/sprinklr/"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 20" class="fill-black h-3.5"><path d="M5.081 19.926H.988V7.108h4.093v12.818ZM3.032 5.36c-1.308 0-2.37-1.054-2.37-2.327 0-.611.25-1.198.694-1.63A2.405 2.405 0 0 1 3.032.728c.63 0 1.232.243 1.677.675.444.432.694 1.019.694 1.63 0 1.273-1.062 2.327-2.37 2.327ZM20.4 19.926h-4.084v-6.24c0-1.487-.031-3.394-2.128-3.394-2.128 0-2.455 1.616-2.455 3.287v6.347H7.645V7.108h3.925v1.749h.058c.546-1.007 1.881-2.07 3.872-2.07 4.143 0 4.904 2.653 4.904 6.098v7.04H20.4Z"></path></svg></div></a><a data-link-type="external" href="https://www.youtube.com/c/sprinklr"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 30 20" class="fill-black h-3.5"><path d="M28.508 3.726c-.327-1.18-1.294-2.11-2.52-2.425C23.762.728 14.845.728 14.845.728s-8.917 0-11.141.573c-1.227.316-2.193 1.245-2.521 2.425-.596 2.139-.596 6.601-.596 6.601s0 4.463.596 6.601c.328 1.18 1.294 2.11 2.52 2.425 2.225.573 11.142.573 11.142.573s8.917 0 11.141-.573c1.227-.316 2.194-1.245 2.521-2.425.596-2.139.596-6.6.596-6.6s0-4.463-.596-6.602ZM11.994 14.44V6.213l7.409 4.114-7.409 4.114Z"></path></svg></div></a><a data-link-type="external" href="https://www.instagram.com/sprinklr/"><div class="bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 21 20" class="fill-black h-3.5"><path d="M10.14 2.455c2.633 0 2.942.011 3.982.057.963.042 1.483.198 1.83.33.462.176.791.381 1.135.716.344.335.56.654.736 1.103.133.339.297.844.34 1.78.047 1.012.058 1.312.058 3.872 0 2.56-.011 2.86-.058 3.872-.043.936-.204 1.442-.34 1.78-.18.45-.392.769-.736 1.104a3.018 3.018 0 0 1-1.134.715c-.348.13-.868.289-1.83.33-1.041.046-1.35.058-3.983.058-2.632 0-2.941-.012-3.982-.057-.962-.042-1.482-.198-1.83-.331a3.066 3.066 0 0 1-1.135-.715 2.92 2.92 0 0 1-.735-1.103c-.133-.339-.297-.845-.34-1.78-.047-1.012-.059-1.313-.059-3.873 0-2.56.012-2.86.059-3.872.043-.936.203-1.441.34-1.78.18-.449.391-.768.735-1.103a3.02 3.02 0 0 1 1.135-.715c.348-.13.868-.29 1.83-.331 1.04-.05 1.354-.057 3.982-.057Zm0-1.727c-2.675 0-3.012.011-4.064.057-1.048.046-1.764.21-2.39.445a4.819 4.819 0 0 0-1.744 1.107A4.742 4.742 0 0 0 .803 4.033c-.242.609-.41 1.305-.457 2.328C.299 7.381.287 7.708.287 10.31c0 2.601.012 2.928.059 3.952.047 1.019.215 1.715.457 2.328a4.66 4.66 0 0 0 1.139 1.696c.547.532 1.099.86 1.744 1.107.626.236 1.342.4 2.394.445 1.052.046 1.385.057 4.064.057 2.68 0 3.012-.011 4.064-.057 1.049-.046 1.764-.21 2.394-.445a4.818 4.818 0 0 0 1.745-1.107 4.743 4.743 0 0 0 1.138-1.697c.242-.608.41-1.304.458-2.327.047-1.024.058-1.347.058-3.952 0-2.606-.011-2.93-.058-3.952-.047-1.02-.216-1.716-.458-2.328a4.66 4.66 0 0 0-1.138-1.697 4.903 4.903 0 0 0-1.745-1.107c-.626-.236-1.341-.4-2.394-.445C13.152.74 12.816.728 10.14.728Z"></path><path d="M10.14 5.392c-2.793 0-5.062 2.202-5.062 4.922 0 2.72 2.265 4.922 5.062 4.922 2.796 0 5.061-2.203 5.061-4.922 0-2.72-2.265-4.922-5.061-4.922Zm0 8.113c-1.815 0-3.286-1.43-3.286-3.195s1.47-3.195 3.286-3.195c1.815 0 3.285 1.43 3.285 3.195s-1.47 3.195-3.285 3.195ZM15.402 6.342c.652 0 1.181-.514 1.181-1.149 0-.634-.529-1.149-1.181-1.149s-1.181.515-1.181 1.15c0 .634.529 1.148 1.181 1.148Z"></path></svg></div></a></div></div></section><section class="flex-[9] desktop-sm:pb-10 desktop-lg:pb-14 desktop-sm:ps-10 desktop-lg:ps-14"><div class="block desktop-sm:hidden"><div data-orientation="vertical"><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R4mdqmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:Rmdqmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Produkte</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R4mdqmmmmlda:" hidden="" role="region" aria-labelledby="radix-:Rmdqmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R56dqmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R16dqmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Lösungen</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R56dqmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R16dqmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R5mdqmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R1mdqmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Unternehmen</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R5mdqmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R1mdqmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div><div data-state="closed" data-orientation="vertical" class="border-b border-b-cometBlack"><div class="flex"><button type="button" aria-controls="radix-:R66dqmmmmlda:" aria-expanded="false" data-state="closed" data-orientation="vertical" id="radix-:R26dqmmmmlda:" class="flex flex-1 items-center justify-between py-4 font-medium transition-all [&[data-state=open]>svg]:rotate-180 hover:no-underline" data-radix-collection-item=""><p class="text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold">Ressourcen</p><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round" class="h-4 w-4 shrink-0 transition-transform duration-200"><path d="m6 9 6 6 6-6"></path></svg></button></div><div data-state="closed" id="radix-:R66dqmmmmlda:" hidden="" role="region" aria-labelledby="radix-:R26dqmmmmlda:" data-orientation="vertical" class="overflow-hidden text-sm transition-all data-[state=closed]:animate-accordion-up data-[state=open]:animate-accordion-down pt-4 pb-6 tablet-sm:pt-0" style="--radix-accordion-content-height:var(--radix-collapsible-content-height);--radix-accordion-content-width:var(--radix-collapsible-content-width)"></div></div></div></div><div class="hidden desktop-sm:flex desktop-sm:justify-between gap-x-10"><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Produkte</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/products/customer-service/">Sprinklr Service</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/products/consumer-intelligence/">Sprinklr Insights</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/products/marketing-and-advertising/">Sprinklr Marketing</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/products/social-media-management/">Sprinklr Social</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/products/platform/">Unified CXM Platform</a></li></ul></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Lösungen</p><div class="grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack"><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Branchen</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/de/industries/cpg/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CPG</span></a></li><li class="block hover:underline"><a href="/de/industries/financial-services/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Finanzdienstleistungen</span></a></li><li class="block hover:underline"><a href="/de/industries/retail/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Retail</span></a></li><li class="block hover:underline"><a href="/de/industries/technology/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Technologie</span></a></li><li class="block hover:underline"><a href="/de/industries/telecom/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Telekommunikation</span></a></li><li class="block hover:underline"><a href="/de/industries/travel-hospitality/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Reise- und Gastgewerbe</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Teams</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/de/teams/marketing/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Marketing</span></a></li><li class="block hover:underline"><a href="/de/teams/customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Kundenservice</span></a></li></ul></div></div></div></div><div class="w-[140px] desktop-lg:w-[200px] flex-none"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Unternehmen</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/our-story/">Unsere Story</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/newsroom/">Newsroom</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/partners/">Partner</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/careers/">Karriere</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/culture-talent/">Unternehmenskultur und Personalentwicklung</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://investors.sprinklr.com/">Investor Relations</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/trust/">Sicherheit und Datenschutz</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/de/stories/">Kundenerfahrung</a></li></ul><div class="grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3">Support</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a data-link-type="external" href="https://developer.sprinklr.com/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Entwicklerportal</span></a></li><li class="block hover:underline"><a href="/products/platform/integrations/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Integrationen</span></a></li><li class="block hover:underline"><a href="/help/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Help-Center</span></a></li><li class="block hover:underline"><a href="/contact-us/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Kontakt</span></a></li></ul></div></div></div></div><div class="flex flex-col w-[140px] desktop-lg:w-[200px]"><p class="text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5">Ressourcen</p><div class="grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0"><ul class="flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5"><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/analyst-reports/">Studien und Analysen</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/demo-center/">Sprinklr Demo Center</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a data-link-type="external" href="https://www.sprinklr.com/cx-wise/#home">Podcasts</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/blog/">Blog</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/cxm/">Leitfäden</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/resources/">E-Books</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/events/">Veranstaltungen und Webinare</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/lp/socialverse2023/">Masterclass</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/services/">Services</a></li><li class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline"><a href="/sprinklr-training/">Schulungen</a></li></ul></div></div><div class="flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]"><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Social-Media-Themen</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/de/cxm/social-listening/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social-Listening-Leitfaden</span></a></li><li class="block hover:underline"><a href="/cxm/social-media-monitoring/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social-Media-Monitoring</span></a></li><li class="block hover:underline"><a href="/de/cxm/social-media-management/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Social-Media-Management</span></a></li></ul></div><div><p class="max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case">Customer-Service-Themen</p><ul class="flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray"><li class="block hover:underline"><a href="/de/cxm/ccaas/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">CCaaS-Leitfaden</span></a></li><li class="block hover:underline"><a href="/cxm/what-is-customer-service/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">Kundenservice</span></a></li><li class="block hover:underline"><a href="/de/cxm/contact-center-ai/"><span class="block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3">KI für das Contact Center (Contact Center AI (CCAI))</span></a></li></ul></div></div></div></section></div><section class="flex flex-col desktop-sm:flex-row desktop-sm:justify-between items-start desktop-sm:items-center pt-14 desktop-sm:pt-6 desktop-lg:pt-10 text-silverGray"><a href="/"><svg xmlns="http://www.w3.org/2000/svg" width="124" height="26" fill="none" class="h-8 tablet-sm:h-7 desktop-sm:h-6 desktop-lg:h-10 mb-8 desktop-sm:mb-0"><path fill="#fff" d="M40.328 16.488c.77.498 2.157 1.096 3.595 1.096 1.233 0 2.106-.548 2.106-1.594 0-2.34-6.42-1.594-6.42-5.628 0-2.292 2.054-3.487 4.52-3.487 1.746 0 2.67.548 3.852 1.295l-.976 1.445c-1.182-.499-1.798-.847-2.98-.847-1.18 0-2.105.498-2.105 1.544 0 2.39 6.42 1.544 6.42 5.629 0 2.042-1.798 3.536-4.469 3.536-2.054 0-3.595-.847-4.52-1.544l.977-1.445ZM51.371 25.803V7.173h2.209V8.57c0 .348-.052.647-.052.647h.052s1.078-2.291 4.16-2.291c3.339 0 5.444 2.59 5.444 6.326 0 3.835-2.362 6.326-5.65 6.326-2.824 0-3.852-2.142-3.852-2.142h-.05s.05.448.05 1.046v7.422h-2.31v-.1Zm5.804-8.269c1.952 0 3.596-1.544 3.596-4.283 0-2.64-1.439-4.334-3.493-4.334-1.85 0-3.596 1.245-3.596 4.334 0 2.142 1.233 4.283 3.493 4.283ZM72.79 9.316c-2.415 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.174h2.31v2.142c0 .498-.05.897-.05.897h.05c.566-1.594 2.774-3.188 4.675-3.188v2.291h-.051ZM75.254 19.328V7.174h2.363v12.104h-2.363v.05ZM89.893 19.328v-7.273c0-1.693-.36-3.038-2.311-3.038-2.414 0-4.16 1.943-4.16 4.433v5.828h-2.363V7.174h2.31v1.843c0 .349-.05.697-.05.697h.05a5.217 5.217 0 0 1 4.726-2.839c2.928 0 4.263 1.544 4.263 4.632v7.77h-2.465v.05ZM103.965 19.328l-3.749-5.728h-1.85v5.728h-2.362V.648h2.363v10.91h1.797l3.493-4.384h2.517l-4.007 5.28v.05l4.469 6.774-2.671.05ZM113.262 19.328c-1.952 0-4.16-.349-4.16-3.337V.649h2.362v14.993c0 1.494 1.284 1.544 1.798 1.544v2.142ZM123.075 9.216c-2.414 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.074h2.311v2.142c0 .498-.051.897-.051.897h.051c.565-1.594 2.774-3.188 4.674-3.188v2.291h-.051ZM76.435 4.634c.822 0 1.49-.647 1.49-1.445s-.668-1.444-1.49-1.444c-.823 0-1.49.646-1.49 1.444 0 .798.667 1.445 1.49 1.445Z"></path><path fill="#FAA21B" d="M2.368 3.451A2.901 2.901 0 0 1 5.45.761c.462.05 1.027.05 1.9.698 3.801 3.238 6.061 8.916 5.393 13.847-.051.25-.308.25-.41 0-1.08-3.536-4.623-7.57-7.756-8.816-1.49-.548-2.312-1.594-2.209-3.039Z"></path><path fill="#70BF54" d="M12.18 20.835c-.976-3.088-5.804-8.219-9.348-8.219-1.85 0-2.928 1.495-2.825 2.84.102 1.693 1.592 2.54 2.927 2.54 3.03 0 6.678 1.245 8.938 3.038.154.1.36 0 .308-.2Z"></path><path fill="#00BAE9" d="M16.544 25.504c-.051.249-.308.249-.41 0C12.127 13.4 19.318.1 24.66 0c2.825-.05 4.776 1.943 4.776 4.184 0 1.544-.513 2.79-2.362 3.786-4.674 2.54-9.913 9.115-10.53 17.533Z"></path><path fill="#128ACB" d="M21.066 20.985c-.154.1-.36 0-.308-.199.976-3.088 5.804-8.219 9.348-8.219 1.85 0 2.928 1.495 2.825 2.84-.103 1.693-1.592 2.54-2.928 2.54-2.979 0-6.625 1.345-8.937 3.038Z"></path></svg><span class="sr-only">Sprinklr Website Home</span></a><div class="flex flex-col desktop-sm:flex-row desktop-sm:w-full max-tablet-sm:items-start flex-1 desktop-sm:self-start desktop-sm:justify-end gap-y-3.5 tablet-sm:gap-y-4 desktop-sm:gap-x-6 desktop-lg:gap-x-10 desktop-sm:ms-10 desktop-lg:max-w-[1232px] [&>a]:inline-block [&>a]:flex-none"><a href="/supplier-code-of-conduct/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Verhaltenskodex für Lieferanten</span></a><a href="/privacy/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Datenschutz</span></a><a href="/legal/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Rechtliches</span></a><a href="/privacy-request/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Meine Daten nicht verkaufen oder weitergeben</span></a><a href="/#Cookie-Einstellungen"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Cookies</span></a><a href="/modern-slavery-statement/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Statement zu nachhaltigen Arbeitsbedingungen</span></a><a data-link-type="external" href="https://prod2-sprcdn-assets.sprinklr.com/50400/c1f943e3-ac3d-407e-a438-5c60308e9f05-1143697824/Index_Egapro.pdf"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Index Egalité</span></a><a href="/terms/"><span class="block w-fit desktop-sm:max-w-[120px] desktop-lg:max-w-[180px] text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 hover:underline">Allgemeine Geschäftsbedingungen</span></a><span class="text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 flex-none">©2024, Sprinklr Inc.</span></div></section></div></footer><script src="/_next/static/chunks/webpack-5bde0fc87794853b.js" async=""></script><script>(self.__next_f=self.__next_f||[]).push([0])</script><script>self.__next_f.push([1,"0:\"$L1\"\n"])</script><script>self.__next_f.push([1,"2:HL[\"/_next/static/css/1c4389953f49d5ca.css\",{\"as\":\"style\"}]\n3:HL[\"/_next/static/css/36c7b3c1e5233780.css\",{\"as\":\"style\"}]\n"])</script><script>self.__next_f.push([1,"4:I{\"id\":57948,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n6:I{\"id\":56628,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"\",\"async\":false}\n7:I{\"id\":47767,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebe"])</script><script>self.__next_f.push([1,"c3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n8:I{\"id\":57920,\"chunks\":[\"2272:static/chunks/webpack-5bde0fc87794853b.js\",\"2971:static/chunks/fd9d1056-64a3e0df9d2ebec3.js\",\"596:static/chunks/596-723a4554e8033ff6.js\"],\"name\":\"default\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1:[[],[\"$\",\"$L4\",null,{\"buildId\":\"5gbHZY5UOsbkOdBAkIU3X\",\"assetPrefix\":\"\",\"initialCanonicalUrl\":\"/de/products/customer-service/conversational-ivr/\",\"initialTree\":[\"\",{\"children\":[[\"locale\",\"de\",\"d\"],{\"children\":[\"products\",{\"children\":[[\"product\",\"customer-service\",\"d\"],{\"children\":[[\"feature\",\"conversational-ivr\",\"c\"],{\"children\":[\"__PAGE__?{\\\"locale\\\":\\\"de\\\",\\\"product\\\":\\\"customer-service\\\",\\\"feature\\\":[\\\"conversational-ivr\\\"]}\",{}]}]}]}]},\"$undefined\",\"$undefined\",true]}],\"initialHead\":[false,\"$L5\"],\"globalErrorComponent\":\"$6\",\"children\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":[[\"$\",\"title\",null,{\"children\":\"404: This page could not be found.\"}],[\"$\",\"div\",null,{\"style\":{\"fontFamily\":\"system-ui,\\\"Segoe UI\\\",Roboto,Helvetica,Arial,sans-serif,\\\"Apple Color Emoji\\\",\\\"Segoe UI Emoji\\\"\",\"height\":\"100vh\",\"textAlign\":\"center\",\"display\":\"flex\",\"flexDirection\":\"column\",\"alignItems\":\"center\",\"justifyContent\":\"center\"},\"children\":[\"$\",\"div\",null,{\"children\":[[\"$\",\"style\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"body{color:#000;background:#fff;margin:0}.next-error-h1{border-right:1px solid rgba(0,0,0,.3)}@media (prefers-color-scheme:dark){body{color:#fff;background:#000}.next-error-h1{border-right:1px solid rgba(255,255,255,.3)}}\"}}],[\"$\",\"h1\",null,{\"className\":\"next-error-h1\",\"style\":{\"display\":\"inline-block\",\"margin\":\"0 20px 0 0\",\"padding\":\"0 23px 0 0\",\"fontSize\":24,\"fontWeight\":500,\"verticalAlign\":\"top\",\"lineHeight\":\"49px\"},\"children\":\"404\"}],[\"$\",\"div\",null,{\"style\":{\"display\":\"inline-block\"},\"children\":[\"$\",\"h2\",null,{\"style\":{\"fontSize\":14,\"fontWeight\":400,\"lineHeight\":\"49px\",\"margin\":0},\"children\":\"This page could not be found.\"}]}]]}]}]],\"notFoundStyles\":[],\"childProp\":{\"current\":[null,\"$L9\",null],\"segment\":[\"locale\",\"de\",\"d\"]},\"styles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/1c4389953f49d5ca.css\",\"precedence\":\"next\"}]]}]}]]\n"])</script><script>self.__next_f.push([1,"b:I{\"id\":23049,\"chunks\":[\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"1203:static/chunks/app/[locale]/layout-982d738061f9271f.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"c:I{\"id\":51271,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"HeaderHeightContextProvider\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"9:[\"$\",\"html\",null,{\"lang\":\"de-DE\",\"children\":[\"$La\",[\"$\",\"$Lb\",null,{\"locale\":\"de\",\"messages\":{\"Agency\":\"Agentur\",\"Beauty\":\"Beauty\",\"Company\":\"Unternehmen\",\"Company Name\":\"Unternehmen\",\"Contact\":\"KONTAKT\",\"Country\":\"Land\",\"Financial Services\":\"Finanzdienstleistungen\",\"First Name\":\"Vorname\",\"Get Started\":\"Jetzt Meeting vereinbaren\",\"Household Products\":\"Haushaltsprodukte\",\"I agree to receive email communications from Sprinklr\":\"Ja - Ich bin damit einverstanden, E-Mail-Nachrichten von Sprinklr zu erhalten\",\"Industry\":\"Branche\",\"Integrated Services\":\"Integrierte Dienstleistungen\",\"Last Name\":\"Nachname\",\"Other\":\"Anderes\",\"Overview\":\"Überblick\",\"Packaged Foods\":\"Verpackte Lebensmittel\",\"Partners\":\"Partner\",\"Phone\":\"Telefon\",\"Phone Number\":\"Telefon\",\"Preferred Date\":\"Bevorzugtes Datum\",\"Preferred Time\":\"Bevorzugte Uhrzeit\",\"Privacy\":\"Datenschutz\",\"REQUEST A MEETING\":\"Meeting vereinbaren\",\"Request Demo\":\"Demo anfordern\",\"Select an Option\":\"Wählen Sie eine Option aus\",\"Submit\":\"Absenden\",\"Technology \u0026 IT\":\"Technologie \u0026 IT\",\"Terms\":\"Nutzungsbedingungen\",\"Thank you!\":\"Vielen dank!\",\"Training\":\"Schulungen\",\"Update Now\":\"Jetzt aktualisieren\",\"Work Email\":\"Geschäftliche E-Mail-Adresse\",\"noLocalizedContentHeadline\":\"Hier existieren derzeit noch keine Inhalte für Ihre Sprache.\",\"noLocalizedContentSuggestion\":\"Wenn Sie sich diesen Bereich gerne auf Englisch ansehen möchten, \u003c1\u003eklicken Sie bitte hier\u003c/1\u003e.\",\"noLocalizedContentSuggestionLinkText\":\"klicken Sie bitte hier\",\"Our Board of Directors\":\"Unser Firmenvorstand\",\"Read More\":\"Mehr erfahren\",\"Read more\":\"Mehr erfahren\",\"Ready to learn more about Sprinklr? Request a demo today!\":\"Möchten Sie mehr über Sprinklr erfahren? Fordern Sie noch heute eine Demo an!\",\"e-Books\":\"E-Books\",\"Reports\":\"Reports\",\"Explore the Platform\":\"Plattform erkunden\",\"We're Sorry.\":\"Es tut uns leid.\",\"This page has gone missing.\":\"Diese Seite scheint verloren gegangen zu sein.\",\"Not to worry. Head back to our homepage or visit these popular pages.\":\"Kein Grund zur Sorge. Kehren Sie einfach zur Homepage zurück oder schauen sie sich auf einer der folgenden Seiten um.\",\"Sprinklr Home\":\"Sprinklr Homepage\",\"Sprinklr Support\":\"Sprinklr Support\",\"Our Products\":\"Unsere Produkte\",\"Our Services\":\"Unsere Services\",\"Sprinklr Events\":\"Sprinklr Events\",\"Learn More\":\"Mehr erfahren\",\"Products\":\"Produkte\",\"Sort\":\"Sortieren\",\"Company Size\":\"Unternehmen\",\"Small\":\"Klein\",\"Medium\":\"Mittel\",\"Large\":\"Groß\",\"Customer Stories\":\"Kundenerfahrung\",\"Home\":\"Home\",\"Afghanistan\":\"Afghanistan\",\"Aland Islands\":\"Åland-Inseln\",\"Albania\":\"Albanien\",\"Algeria\":\"Algerien\",\"American Samoa\":\"Amerikanischen Samoa-Inseln\",\"Andorra\":\"Andorra\",\"Angola\":\"Angola\",\"Anguilla\":\"Anguilla\",\"Antarctica\":\"Antarktis\",\"Antigua and Barbuda\":\"Antigua und Barbuda\",\"Argentina\":\"Argentinien\",\"Armenia\":\"Armenien\",\"Aruba\":\"Aruba\",\"Australia\":\"Australien\",\"Austria\":\"Österreich\",\"Azerbaijan\":\"Aserbaidschan\",\"Bahamas\":\"Bahamas\",\"Bahrain\":\"Bahrain\",\"Bangladesh\":\"Bangladesch\",\"Barbados\":\"Barbados\",\"Belarus\":\"Weißrussland\",\"Belgium\":\"Belgien\",\"Belize\":\"Belize\",\"Benin\":\"Benin\",\"Bermuda\":\"Bermuda\",\"Bhutan\":\"Bhutan\",\"Bolivia, Plurinational State of\":\"Bolivien\",\"Bonaire, Sint Eustatius and Saba\":\"Bonaire, Sint Eustatius und Saba\",\"Bosnia and Herzegovina\":\"Bosnien und Herzegowina\",\"Botswana\":\"Botswana\",\"Bouvet Island\":\"Bouvetinsel\",\"Brazil\":\"Brasilien\",\"British Indian Ocean Territory\":\"Britisches Territorium des Indischen Ozeans\",\"Brunei Darussalam\":\"Brunei Darussalam\",\"Bulgaria\":\"Bulgarien\",\"Burkina Faso\":\"Burkina Faso\",\"Burundi\":\"Burundi\",\"Cambodia\":\"Kambodscha\",\"Cameroon\":\"Kamerun\",\"Canada\":\"Kanada\",\"Cape Verde\":\"Kap Verde\",\"Cayman Islands\":\"Cayman Inseln\",\"Central African Republic\":\"Zentralafrikanische Republik\",\"Chad\":\"Tschad\",\"Chile\":\"Chile\",\"China\":\"China\",\"Chinese Taipei\":\"Chinesisch Taipeh\",\"Christmas Island\":\"Weihnachtsinsel\",\"Cocos (Keeling) Islands\":\"Kokosinseln (Keelinginseln)\",\"Colombia\":\"Kolumbien\",\"Comoros\":\"Komoren\",\"Congo\":\"Kongo\",\"Congo, the Democratic Republic of the\":\"Kongo, Republik\",\"Cook Islands\":\"Cookinseln\",\"Costa Rica\":\"Costa Rica\",\"Cote d'Ivoire\":\"Elfenbeinküste\",\"Croatia\":\"Kroatien\",\"Cuba\":\"Kuba\",\"Curaçao\":\"Curacao\",\"Cyprus\":\"Zypern\",\"Czech Republic\":\"Tschechische Republik\",\"Denmark\":\"Dänemark\",\"Djibouti\":\"Dschibuti\",\"Dominica\":\"Dominica\",\"Dominican Republic\":\"Dominikanische Republik\",\"Ecuador\":\"Ecuador\",\"Egypt\":\"Ägypten\",\"El Salvador\":\"El Salvador\",\"Equatorial Guinea\":\"Äquatorialguinea\",\"Eritrea\":\"Eritrea\",\"Estonia\":\"Estland\",\"Ethiopia\":\"Äthiopien\",\"Falkland Islands (Malvinas)\":\"Falklandinseln (Malvinas)\",\"Faroe Islands\":\"Färöer Inseln\",\"Fiji\":\"Fidschi\",\"Finland\":\"Finnland\",\"France\":\"Frankreich\",\"French Guiana\":\"Französisch-Guayana\",\"French Polynesia\":\"Französisch Polynesien\",\"French Southern Territories\":\"Südfranzösische Territorien\",\"Gabon\":\"Gabun\",\"Gambia\":\"Gambia\",\"Georgia\":\"Georgia\",\"Germany\":\"Deutschland\",\"Ghana\":\"Ghana\",\"Gibraltar\":\"Gibraltar\",\"Greece\":\"Griechenland\",\"Greenland\":\"Grönland\",\"Grenada\":\"Grenada\",\"Guadeloupe\":\"Guadeloupe\",\"Guam\":\"Guam\",\"Guatemala\":\"Guatemala\",\"Guernsey\":\"Guernsey\",\"Guinea\":\"Guinea\",\"Guinea-Bissau\":\"Guinea-Bissau\",\"Guyana\":\"Guyana\",\"Haiti\":\"Haiti\",\"Heard Island and McDonald Islands\":\"Heard Island und McDonald Islands\",\"Holy See (Vatican City State)\":\"Heiliger Stuhl\",\"Honduras\":\"Honduras\",\"Hong Kong\":\"Hongkong\",\"Hungary\":\"Ungarn\",\"Iceland\":\"Island\",\"India\":\"Indien\",\"Indonesia\":\"Indonesien\",\"Iran, Islamic Republic of\":\"Iran, Islamische Republik\",\"Iraq\":\"Irak\",\"Ireland\":\"Irland\",\"Isle of Man\":\"Isle of Man\",\"Israel\":\"Israel\",\"Italy\":\"Italien\",\"Jamaica\":\"Jamaika\",\"Japan\":\"Japan\",\"Jersey\":\"Jersey\",\"Jordan\":\"Jordan\",\"Kazakhstan\":\"Kasachstan\",\"Kenya\":\"Kenia\",\"Kiribati\":\"Kiribati\",\"Korea, Democratic People's Republic of\":\"Korea, Demokratische Volksrepublik\",\"Korea, Republic of\":\"Korea, Republik \",\"Kuwait\":\"Kuwait\",\"Kyrgyzstan\":\"Kirgisistan\",\"Lao People's Democratic Republic\":\"Demokratische Volksrepublik Laos\",\"Latvia\":\"Lettland\",\"Lebanon\":\"Libanon\",\"Lesotho\":\"Lesotho\",\"Liberia\":\"Liberia\",\"Libyan Arab Jamahiriya\":\"Libyen\",\"Liechtenstein\":\"Liechtenstein\",\"Lithuania\":\"Litauen\",\"Luxembourg\":\"Luxemburg\",\"Macao\":\"Macao\",\"Macedonia, the former Yugoslav Republic of\":\"Mazedonien, Norden\",\"Madagascar\":\"Madagaskar\",\"Malawi\":\"Malawi\",\"Malaysia\":\"Malaysia\",\"Maldives\":\"Malediven\",\"Mali\":\"Mali\",\"Malta\":\"Malta\",\"Marshall Islands\":\"Marshallinseln\",\"Martinique\":\"Martinique\",\"Mauritania\":\"Mauretanien\",\"Mauritius\":\"Mauritius\",\"Mayotte\":\"Mayotte\",\"Mexico\":\"Mexiko\",\"Micronesia, Federated States of\":\"Mikronesien\",\"Moldova, Republic of\":\"Moldawien\",\"Monaco\":\"Monaco\",\"Mongolia\":\"Mongolei\",\"Montenegro\":\"Montenegro\",\"Montserrat\":\"Montserrat\",\"Morocco\":\"Marokko\",\"Mozambique\":\"Mosambik\",\"Myanmar\":\"Myanmar\",\"Namibia\":\"Namibia\",\"Nauru\":\"Nauru\",\"Nepal\":\"Nepal\",\"Netherlands\":\"Niederlande\",\"New Caledonia\":\"Neu-Kaledonien\",\"New Zealand\":\"Neuseeland\",\"Nicaragua\":\"Nicaragua\",\"Niger\":\"Niger\",\"Nigeria\":\"Nigeria\",\"Niue\":\"Niue\",\"Norfolk Island\":\"Norfolkinsel\",\"Northern Mariana Islands\":\"Nördliche Marianneninseln\",\"Norway\":\"Norwegen\",\"Oman\":\"Oman\",\"Pakistan\":\"Pakistan\",\"Palau\":\"Palau\",\"Palestine, State of\":\"Palästina\",\"Palestinian Territory, Occupied\":\"Besetztes palästinensisches Gebiet\",\"Panama\":\"Panama\",\"Papua New Guinea\":\"Papua Neu-Guinea\",\"Paraguay\":\"Paraguay\",\"Peru\":\"Peru\",\"Philippines\":\"Philippinen\",\"Pitcairn\":\"Pitcairn\",\"Poland\":\"Polen\",\"Portugal\":\"Portugal\",\"Puerto Rico\":\"Puerto Rico\",\"Qatar\":\"Katar\",\"Republic of Korea\":\"Republik Korea\",\"Reunion\":\"Wiedervereinigung\",\"Romania\":\"Rumänien\",\"Russian Federation\":\"Russland, ohne Krim\",\"Rwanda\":\"Ruanda\",\"Saint Barthélemy\":\"Saint Barthélemy\",\"Saint Helena, Ascension and Tristan da Cunha\":\"St. Helena, Himmelfahrt und Tristan da Cunha\",\"Saint Kitts and Nevis\":\"St. Kitts und Nevis\",\"Saint Lucia\":\"St. Lucia\",\"Saint Martin (French part)\":\"Saint Martin (französischer Teil)\",\"Saint Pierre and Miquelon\":\"Saint Pierre und Miquelon\",\"Saint Vincent and the Grenadines\":\"St. Vincent und die Grenadinen\",\"Samoa\":\"Samoa\",\"San Marino\":\"San Marino\",\"Sao Tome and Principe\":\"Sao Tome und Principe\",\"Saudi Arabia\":\"Saudi Arabien\",\"Senegal\":\"Senegal\",\"Serbia\":\"Serbien\",\"Seychelles\":\"Seychellen\",\"Sierra Leone\":\"Sierra Leone\",\"Singapore\":\"Singapur\",\"Sint Maarten (Dutch part)\":\"Sint Maarten (niederländischer Teil)\",\"Slovakia\":\"Slowakei\",\"Slovenia\":\"Slowenien\",\"Solomon Islands\":\"Salomon-Inseln\",\"Somalia\":\"Somalia\",\"South Africa\":\"Südafrika\",\"South Georgia and the South Sandwich Islands\":\"Süd-Georgien und die südlichen Sandwich-Inseln\",\"South Sudan\":\"Korea, Republik von\",\"Spain\":\"Südsudan\",\"Sri Lanka\":\"Spanien\",\"Sudan\":\"Sri Lanka\",\"Suriname\":\"Sudan\",\"Svalbard and Jan Mayen\":\"Suriname\",\"Swaziland\":\"Eswatini\",\"Sweden\":\"Schweden\",\"Switzerland\":\"Schweiz\",\"Syrian Arab Republic\":\"Arabische Republik Syrien\",\"Taiwan, Province of China\":\"Taiwan\",\"Tajikistan\":\"Tadschikistan\",\"Tanzania, United Republic of\":\"Tansania\",\"Thailand\":\"Thailand\",\"Timor-Leste\":\"Timor-Leste\",\"Togo\":\"Gehen\",\"Tokelau\":\"Tokelau\",\"Tonga\":\"Tonga\",\"Trinidad and Tobago\":\"Trinidad und Tobago\",\"Tunisia\":\"Tunesien\",\"Turkey\":\"Truthahn\",\"Turkmenistan\":\"Turkmenistan\",\"Turks and Caicos Islands\":\"Turks- und Caicosinseln\",\"Tuvalu\":\"Tuvalu\",\"Uganda\":\"Uganda\",\"Ukraine\":\"Ukraine, ohne Krim\",\"United Arab Emirates\":\"Vereinigte Arabische Emirate\",\"United Kingdom\":\"Vereinigtes Königreich\",\"United States\":\"Vereinigte Staaten\",\"United States Minor Outlying Islands\":\"Kleinere Inseln der Vereinigten Staaten\",\"Uruguay\":\"Uruguay\",\"Uzbekistan\":\"Usbekistan\",\"Vanuatu\":\"Vanuatu\",\"Venezuela, Bolivarian Republic of\":\"Venezuela\",\"Viet Nam\":\"Vietnam\",\"Virgin Islands, British\":\"Virgin Inseln, Britisch\",\"Virgin Islands, US\":\"Amerikanische Jungferninseln\",\"Wallis and Futuna\":\"Wallis und Futuna\",\"Western Sahara\":\"Westsahara\",\"Yemen\":\"Jemen\",\"Zambia\":\"Sambia\",\"Zimbabwe\":\"Zimbabwe\",\"Register\":\"Registrieren\",\"Download\":\"Herunterladen\",\"Watch Now\":\"Jetzt ansehen\",\"Calculate\":\"Berechnen\",\"Subscribe\":\"Abonnieren\",\"Please complete this required field\":\"Bitte füllen Sie dieses obligatorische Feld aus.\",\"Email must be formatted correctly\":\"Die E-Mail-Adresse muss korrekt formatiert sein.\",\"Please enter a phone number that’s at least 7 numbers long\":\"Bitte geben Sie eine Telefonnummer ein, die mindestens 7 Ziffern lang ist.\",\"Thank you for contacting us\":\"Vielen Dank für Ihre Anfrage.\",\"A Sprinklr representative will be in touch with you shortly\":\"Ein Mitarbeiter von Sprinklr wird sich in Kürze mit Ihnen in Verbindung setzen.\",\"back to form\":\"Zurück zum Formular\",\"Yes, I would like to receive marketing offers from Sprinklr\":\"Ja, ich möchte gerne Marketing-Mitteilungen zu Sprinklrs Produkten, Services und Events erhalten.\",\"Privacy Policy\":\"Persönliche Daten werden in Übereinstimmung mit Sprinklr's \u003ca target='_blank' href='https://www.sprinklr.com/privacy/'\u003eDatenschutzbestimmungen\u003c/a\u003e verarbeitet.\",\"Job Function\":\"Tätigkeitsbereich\",\"Job Level\":\"Jobebene\",\"Watch\":\"Ansehen\",\"Read\":\"Lesen\",\"Read Report\":\"Bericht lesen\",\"Get Report\":\"Bericht abrufen\",\"Get Study\":\"Studie abrufen\",\"Get eBook\":\"E-Book abrufen\",\"Access Now\":\"Jetzt aufrufen\",\"Get Infographic\":\"Infografik abrufen \",\"View\":\"Anzeigen\",\"View Experience\":\"Erfahrung anzeigen\",\"welcomeBackMessage\":\"Willkommen zurück, {name}\",\"No need to fill out any forms — you're all set\":\"Sie brauchen keine Formulare auszufüllen – Sie sind startklar.\",\"Not you?\":\"Nicht Sie?\",\"Please check the email and provide a valid business email\":\"Bitte überprüfen Sie die E-Mail und geben Sie eine gültige geschäftliche E-Mail-Adresse an.\",\"Please Select\":\"Bitte auswählen\",\"Invalid Phone Characters\":\"Eine gültige Telefonnummer darf nur Zahlen enthalten, +()-. oder x\"},\"children\":[\"$\",\"$Lc\",null,{\"children\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"de\",\"d\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"de\",\"d\"],\"children\",\"products\",\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"de\",\"d\"],\"children\",\"products\",\"children\",[\"product\",\"customer-service\",\"d\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$\",\"$L7\",null,{\"parallelRouterKey\":\"children\",\"segmentPath\":[\"children\",[\"locale\",\"de\",\"d\"],\"children\",\"products\",\"children\",[\"product\",\"customer-service\",\"d\"],\"children\",[\"feature\",\"conversational-ivr\",\"c\"],\"children\"],\"loading\":\"$undefined\",\"loadingStyles\":\"$undefined\",\"hasLoading\":false,\"error\":\"$undefined\",\"errorStyles\":\"$undefined\",\"template\":[\"$\",\"$L8\",null,{}],\"templateStyles\":\"$undefined\",\"notFound\":\"$undefined\",\"notFoundStyles\":\"$undefined\",\"childProp\":{\"current\":[\"$Ld\",\"$Le\",null],\"segment\":\"__PAGE__?{\\\"locale\\\":\\\"de\\\",\\\"product\\\":\\\"customer-service\\\",\\\"feature\\\":[\\\"conversational-ivr\\\"]}\"},\"styles\":[[\"$\",\"link\",\"0\",{\"rel\":\"stylesheet\",\"href\":\"/_next/static/css/36c7b3c1e5233780.css\",\"precedence\":\"next\"}]]}],\"segment\":[\"feature\",\"conversational-ivr\",\"c\"]},\"styles\":[]}],\"segment\":[\"product\",\"customer-service\",\"d\"]},\"styles\":[]}],\"segment\":\"products\"},\"styles\":[]}]}]}]]}]\n"])</script><script>self.__next_f.push([1,"5:[[\"$\",\"meta\",\"0\",{\"charSet\":\"utf-8\"}],[\"$\",\"title\",\"1\",{\"children\":\"Conversational-IVR-Software mit intelligenter Automatisierung | Sprinklr\"}],[\"$\",\"meta\",\"2\",{\"name\":\"description\",\"content\":\"Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f\u0026uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende.\"}],[\"$\",\"meta\",\"3\",{\"name\":\"viewport\",\"content\":\"width=device-width, initial-scale=1\"}],[\"$\",\"meta\",\"4\",{\"name\":\"robots\",\"content\":\"index, follow, max-image-preview:large\"}],[\"$\",\"meta\",\"5\",{\"name\":\"category\",\"content\":\"Sprinklr Service\"}],[\"$\",\"link\",\"6\",{\"rel\":\"canonical\",\"href\":\"https://www.sprinklr.com/de/products/customer-service/conversational-ivr/\"}],[\"$\",\"link\",\"7\",{\"rel\":\"alternate\",\"hrefLang\":\"x-default\",\"href\":\"https://www.sprinklr.com/products/customer-service/conversational-ivr/\"}],[\"$\",\"link\",\"8\",{\"rel\":\"alternate\",\"hrefLang\":\"en-us\",\"href\":\"https://www.sprinklr.com/products/customer-service/conversational-ivr/\"}],[\"$\",\"link\",\"9\",{\"rel\":\"alternate\",\"hrefLang\":\"fr\",\"href\":\"https://www.sprinklr.com/fr/products/customer-service/conversational-ivr/\"}],[\"$\",\"link\",\"10\",{\"rel\":\"alternate\",\"hrefLang\":\"es\",\"href\":\"https://www.sprinklr.com/es/products/customer-service/conversational-ivr/\"}],[\"$\",\"link\",\"11\",{\"rel\":\"alternate\",\"hrefLang\":\"de\",\"href\":\"https://www.sprinklr.com/de/products/customer-service/conversational-ivr/\"}],[\"$\",\"meta\",\"12\",{\"name\":\"google-site-verification\",\"content\":\"xBGBpzAAh1YQoUwtwqg-jiHw9FXQ-3aU99DB_PFwWqI\"}],[\"$\",\"meta\",\"13\",{\"property\":\"og:title\",\"content\":\"Conversational-IVR-Software mit intelligenter Automatisierung | Sprinklr\"}],[\"$\",\"meta\",\"14\",{\"property\":\"og:description\",\"content\":\"Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f\u0026uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende.\"}],[\"$\",\"meta\",\"15\",{\"property\":\"og:url\",\"content\":\"https://www.sprinklr.com/de/products/customer-service/conversational-ivr/\"}],[\"$\",\"meta\",\"16\",{\"property\":\"og:image\",\"content\":\"https://www.sprinklr.com/spr-service.png\"}],[\"$\",\"meta\",\"17\",{\"property\":\"og:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"18\",{\"property\":\"og:image:width\",\"content\":\"1200\"}],[\"$\",\"meta\",\"19\",{\"property\":\"og:type\",\"content\":\"website\"}],[\"$\",\"meta\",\"20\",{\"name\":\"twitter:card\",\"content\":\"summary\"}],[\"$\",\"meta\",\"21\",{\"name\":\"twitter:creator\",\"content\":\"@sprinklr\"}],[\"$\",\"meta\",\"22\",{\"name\":\"twitter:title\",\"content\":\"Sprinklr\"}],[\"$\",\"meta\",\"23\",{\"name\":\"twitter:description\",\"content\":\"Sprinklrs Conversational-IVR-Software mit intelligenten Voice-Bots bietet intuitiven Self-Service f\u0026uuml;r Kunden und intelligente Weiterleitung an Mitarbeitende.\"}],[\"$\",\"meta\",\"24\",{\"name\":\"twitter:image\",\"content\":\"https://www.sprinklr.com/spr-og.png\"}],[\"$\",\"meta\",\"25\",{\"name\":\"twitter:image:height\",\"content\":\"630\"}],[\"$\",\"meta\",\"26\",{\"name\":\"twitter:image:width\",\"content\":\"1200\"}],[\"$\",\"link\",\"27\",{\"rel\":\"icon\",\"href\":\"/favicon.ico\",\"type\":\"image/x-icon\",\"sizes\":\"16x16\"}],[\"$\",\"link\",\"28\",{\"rel\":\"icon\",\"href\":\"/icon.png?de16186aef97c150\",\"type\":\"image/png\",\"sizes\":\"32x32\"}],[\"$\",\"link\",\"29\",{\"rel\":\"apple-touch-icon\",\"href\":\"/apple-icon.png?7f3b73fb089e6003\",\"type\":\"image/png\",\"sizes\":\"180x180\"}]]\n"])</script><script>self.__next_f.push([1,"d:null\n"])</script><script>self.__next_f.push([1,"f:I{\"id\":69954,\"chunks\":[\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"1203:static/chunks/app/[locale]/layout-982d738061f9271f.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"a:[\"$\",\"$Lf\",null,{\"tacticIdData\":{\"searchEngines\":[\"google.com\",\"bing.com\",\"yahoo.com\",\"yandex.com\",\"naver.com\"],\"internalOrigins\":[\"sprinklr.com\"],\"excludedInternalOrigins\":[\"https://lite.sprinklr.com/\"],\"trafficTypes\":[{\"contentType\":\"trafficType\",\"id\":\"5b0Qx0L2CxUqDCchunexo9\",\"name\":\"ORGANIC\",\"tacticId\":\"2070360\"},{\"contentType\":\"trafficType\",\"id\":\"4JW2vmRjm2wppjjxFI0Z0u\",\"name\":\"DIRECT\",\"tacticId\":\"2070368\"},{\"contentType\":\"trafficType\",\"id\":\"5gvFz7IrAtEKzLu7TkKeRm\",\"name\":\"INTERNAL_REFERRAL\",\"tacticId\":\"2070362\"},{\"contentType\":\"trafficType\",\"id\":\"3n071KfBswG8Qz6osdNXQl\",\"name\":\"EXTERNAL_REFERRAL\",\"tacticId\":\"2070361\"},{\"contentType\":\"trafficType\",\"id\":\"4ZIFUcf8RvKcOH4dKOCv97\",\"name\":\"DEFAULT\",\"tacticId\":\"2079489\"}]}}]\n"])</script><script>self.__next_f.push([1,"10:I{\"id\":97772,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"PageContextProvider\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"16:I{\"id\":83015,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"17:\"$Sreact.suspense\"\n"])</script><script>self.__next_f.push([1,"19:I{\"id\":49868,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"Breadcrumbs\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1a:I{\"id\":77283,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1b:I{\"id\":22227,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1c:I{\"id\":63222,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"Image\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1d:I{\"id\":64778,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1e:I{\"id\":13562,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"CurvedTopBackground\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"1f:I{\"id\":35254,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"Accordion\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"20:I{\"id\":35254,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionItem\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"21:I{\"id\":35254,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionTrigger\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"22:I{\"id\":35254,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionContent\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"23:I{\"id\":34669,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"11:HL[\"/fonts/proxima-nova/normal400/normal400.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n12:HL[\"/fonts/proxima-nova/normal600/normal600.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n13:HL[\"/fonts/proxima-nova/normal700/normal700.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n14:HL[\"/fonts/proxima-nova/normal800/normal800.woff2\",{\"as\":\"font\",\"crossOrigin\":\"anonymous\"}]\n15:Tbe3,"])</script><script>self.__next_f.push([1,".osano-cm-window {\n font-family: inherit;\n }\n\n button.osano-cm-buttons__button {\n color: #FFFFFF;\n background-color: #107EFF;\n text-transform: uppercase;\n font-weight: 700;\n font-size: 12px;\n letter-spacing: 0.4px;\n line-height: 24px;\n border-radius: 50px;\n padding: 6px 20px;\n font-family: inherit;\n border: none;\n }\n\n button.osano-cm-button--type_accept, button.osano-cm-button--type_denyAll {\n background-color: #FFFFFF;\n color: #107EFF;\n border: 2px #107EFF solid;\n box-sizing: border-box;\n padding: 4px 18px;\n }\n\n @media only screen and (max-width: 767px) {\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_save {\n width: 100%;\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept, .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll {\n width: calc(50% - 6px);\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_accept {\n margin-right: 6px;\n }\n .osano-cm-dialog--type_bar button.osano-cm-button.osano-cm-button--type_denyAll {\n margin-left: 6px;\n }\n }\n\n span.osano-cm-toggle__switch {\n background-color: #B3B3B9;\n }\n\n .osano-cm-toggle__input:focus + .osano-cm-toggle__switch, .osano-cm-toggle__input:hover + .osano-cm-toggle__switch {\n background-color: #B3B3B9;\n border-color: #B3B3B9;\n }\n\n .osano-cm-toggle__input:checked + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:hover + .osano-cm-toggle__switch, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch {\n background-color: #70BF54;\n border-color: #70BF54;\n }\n\n .osano-cm-toggle__input:focus + .osano-cm-toggle__switch::before, .osano-cm-toggle__input:checked:focus + .osano-cm-toggle__switch::before {\n border: none;\n }\n\n button.osano-cm-buttons__button:hover {\n background-color: #185AD2\n }\n\n .osano-cm-toggle__switch {\n background-color: #107EFF;\n }\n\n .osano-cm-dialog--type_bar .osano-cm-button {\n margin-block: 4px;\n }\n\n @media screen and (min-width: 768px) {\n .osano-cm-dialog--type_bar .osano-cm-button {\n margin-block: 4px;\n }\n }\n\n .osano-cm-widget {\n display: none;\n }\n "])</script><script>self.__next_f.push([1,"e:[\"$\",\"$L10\",null,{\"value\":{\"locale\":\"de\",\"title\":\"Conversational IVR\",\"slug\":\"/products/customer-service/conversational-ivr/\",\"translations\":{\"contentType\":\"translations\",\"id\":\"4PYSNLBrAFCLkhZeN8wCXR\",\"entryTitle\":\"ALL LANGUAGES\",\"languagesToRenderIn\":[\"English (en-US)\",\"French (fr-FR)\",\"Spanish (es-001)\",\"German (de-DE)\"]}},\"children\":[[\"$\",\"head\",null,{\"children\":[[[\"$\",\"link\",\"/images/favicon-16x16.png\",{\"rel\":\"icon\",\"href\":\"/images/favicon-16x16.png\",\"sizes\":\"16x16\",\"type\":\"image/png\"}],[\"$\",\"link\",\"/images/favicon-32x32.png\",{\"rel\":\"icon\",\"href\":\"/images/favicon-32x32.png\",\"sizes\":\"32x32\",\"type\":\"image/png\"}]],[\"$\",\"script\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"window.dataLayer = window.dataLayer ||[];\\n function gtag(){dataLayer.push(arguments);}\\n gtag('consent','default',{\\n 'ad_storage':'denied',\\n 'analytics_storage':'denied',\\n 'ad_user_data':'denied',\\n 'ad_personalization':'denied',\\n 'wait_for_update': 500\\n });\\n gtag(\\\"set\\\", \\\"ads_data_redaction\\\", true);\"}}],[[\"$\",\"script\",null,{\"src\":\"https://cmp.osano.com/AzyjdsTIBPVoA1Pcf/2ce77239-9583-4a50-9052-94c0043f2f56/osano.js\"}],[\"$\",\"style\",null,{\"children\":\"$15\"}],[\"$\",\"script\",null,{\"dangerouslySetInnerHTML\":{\"__html\":\"\\n var cm = window.Osano ? window.Osano.cm : {};\\n var isOptOut = !cm.personalization;\\n window.optimizely = window.optimizely || [];\\n window.optimizely.push({\\n type: \\\"optOut\\\",\\n isOptOut: isOptOut\\n });\\n \"}}]],[[\"$\",\"script\",null,{\"id\":\"gtm-init-script\",\"type\":\"text/javascript\",\"dangerouslySetInnerHTML\":{\"__html\":\"(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start':\\n new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0],\\n j=d.createElement(s),dl=l!='dataLayer'?'\u0026l='+l:'';j.async=true;j.src=\\n 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f);\\n })(window,document,'script','dataLayer','GTM-WKNHCN');\"}}],[\"$\",\"noscript\",null,{\"children\":[\"$\",\"iframe\",null,{\"src\":\"https://www.googletagmanager.com/ns.html?id=GTM-WKNHCN\",\"height\":\"0\",\"width\":\"0\",\"style\":{\"display\":\"none\",\"visibility\":\"hidden\"}}]}]],[\"$\",\"$L16\",null,{\"strategy\":\"lazyOnload\",\"src\":\"https://cdn.optimizely.com/js/24379050017.js\"}],\"$undefined\"]}],[\"$\",\"body\",null,{\"className\":\"font-sans\",\"children\":[[\"$\",\"$17\",null,{\"fallback\":null,\"children\":\"$L18\"}],[\"$\",\"main\",null,{\"data-element-id\":\"page-template-product-feature\",\"data-element-type\":\"page-template\",\"children\":[[\"$\",\"section\",\"1qfUdvRDXtQ39hD5z7fm2c\",{\"data-widget-name\":\"widgetProductHero\",\"id\":\"1qfUdvRDXtQ39hD5z7fm2c\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full relative overflow-hidden\",\"children\":[[\"$\",\"$L19\",null,{}],[\"$\",\"div\",null,{\"className\":\"flex flex-col items-center text-center [text-wrap:balance] mx-auto max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] pt-14 tablet-sm:pt-[72px] desktop-sm:pt-24 desktop-lg:pt-[120px]\",\"children\":[null,[\"$\",\"h1\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/overline-2-bold tablet-sm:text-tablet-sm/overline-1-bold desktop-lg:text-desktop-large/overline-1-bold uppercase text-cometBlack mb-2 tablet-sm:mb-4 desktop-lg:mb-6\",\"children\":\"CONVERSATIONAL-IVR-SOFTWARE\"}],[\"$\",\"h2\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/heading-4 tablet-sm:text-tablet-sm/heading-2 desktop-sm:text-tablet-sm/heading-1 desktop-lg:text-desktop-large/heading-2\",\"children\":\"Kostenreduzierung durch Umleitung von bis zu 70 % der Kundenanrufe mit KI-gestütztem Conversational IVR\"}],[\"$\",\"span\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/body-4 tablet-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-1 mt-3 tablet-sm:mt-4\",\"children\":\"Bieten Sie leistungsstarke IVR-Erlebnisse mit intelligenten Voice-Bots, die einen intuitiven Self-Service für Kunden und eine effiziente Weiterleitung an Mitarbeitende gewährleisten.\"}],[\"$\",\"div\",null,{\"className\":\"flex gap-6 tablet-sm:gap-8 desktop-lg:gap-10 mt-6 tablet-sm:mt-8 desktop-lg:mt-10\",\"children\":[[\"$\",\"$L1a\",null,{\"contentType\":\"refreshCta\",\"id\":\"6SbMG5AsJAqUbSB1FsP4jK\",\"name\":\"Demo Service - Hero CTA - Open Modal\",\"type\":\"BUTTON\",\"label\":\"Demo anfordern\",\"url\":\"/demo-care/\",\"action\":\"OPEN_MODAL\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"modalContent\":{\"contentType\":\"widgetTestimonialForm\",\"id\":\"1o59lmt2vsfY8jh1K5H9Mm\",\"testimonialAuthorName\":\"John Marston\",\"testimonialAuthorDesignation\":\"Global Head of Social Media Care, External Tools and Systems Administration\",\"testimonialAuthorImage\":{\"id\":\"1bGztJuO86o3yaIrKN1ZJ1\",\"title\":\"John Marston image\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/1bGztJuO86o3yaIrKN1ZJ1/e3c129ee9276f0d51d1532d763b26182/John_Marston.png\",\"details\":{\"size\":53116,\"image\":{\"width\":182,\"height\":182}},\"fileName\":\"John Marston.png\",\"contentType\":\"image/png\"}},\"testimonialContent\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Mit der Unified-Plattform von Sprinklr kann Uber beliebig viele Kunden weltweit ansprechen und ihnen überall den besten Service bieten. Damit präsentieren wir ein einheitliches Markenbild und stehen mit erstklassigem Support bereit, sobald unsere Kunden ihn brauchen.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"},\"testimonialLogo\":{\"id\":\"GzMgCEJQEDc90RoKGLU0L\",\"title\":\"Uber logo white\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/GzMgCEJQEDc90RoKGLU0L/01cb2b5ef3c7a3bc0373b043efe34f72/Uber.svg\",\"details\":{\"size\":3646,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Uber.svg\",\"contentType\":\"image/svg+xml\"}},\"logoSectionTitle\":\"9 der 10 wertvollsten Marken vertrauen auf Sprinklr\",\"logoSectionLogos\":[{\"id\":\"4qV0u7rJLe9WDhW0Ztzuod\",\"title\":\"Pepsi logo color\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/4qV0u7rJLe9WDhW0Ztzuod/12b0cb4a6c9523e2afed810a4ab919eb/Pepsi.svg\",\"details\":{\"size\":6317,\"image\":{\"width\":120,\"height\":36}},\"fileName\":\"Pepsi.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"5Nsb3OdpqnHRoN6dj7LxGo\",\"title\":\"Infosys logo white\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5Nsb3OdpqnHRoN6dj7LxGo/eeb20e2f0cf80913386e4f7d7d6156ec/Infosys.svg\",\"details\":{\"size\":3793,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Infosys.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"5CX4GTWNO5rIK5GDx9H3w\",\"title\":\"Prada logo white\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5CX4GTWNO5rIK5GDx9H3w/eaf13940c2541dc07681f66d42a3bc30/Prada.svg\",\"details\":{\"size\":5478,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Prada.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"3LvdqUgHmip3uJfakmWjsl\",\"title\":\"Acer white logo\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3LvdqUgHmip3uJfakmWjsl/49125cd5747994776da41bc8faed5ec0/Acer.svg\",\"details\":{\"size\":3153,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Acer.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"5Lo5tmnWgBCBdgbPvbjWuQ\",\"title\":\"Ikea logo color\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5Lo5tmnWgBCBdgbPvbjWuQ/4ba93b2174fc3b1684c7662c5765120e/Ikea.svg\",\"details\":{\"size\":3351,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Ikea.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"3xzNj4FkRU6DpEgZwpSoAB\",\"title\":\"LG Electronics logo color\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3xzNj4FkRU6DpEgZwpSoAB/8b8c46087f54ca413ac65c30f5e55fd2/LG_Electronics.svg\",\"details\":{\"size\":2086,\"image\":{\"width\":120,\"height\":36}},\"fileName\":\"LG Electronics.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"4lXmfRJxz0grUr8CXI67Gr\",\"title\":\"Puma logo white\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/4lXmfRJxz0grUr8CXI67Gr/bf94ad12bff8a070978f129aefb1967b/Puma.svg\",\"details\":{\"size\":4507,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Puma.svg\",\"contentType\":\"image/svg+xml\"}},{\"id\":\"5pY2fXcPDAJ9dzDoHVk5ei\",\"title\":\"Ford logo color\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5pY2fXcPDAJ9dzDoHVk5ei/dd90d0cba6be24954591038c24985444/Ford.svg\",\"details\":{\"size\":7980,\"image\":{\"width\":200,\"height\":60}},\"fileName\":\"Ford.svg\",\"contentType\":\"image/svg+xml\"}}],\"form\":{\"contentType\":\"form\",\"id\":\"2amlLZWe3wnHIKgZqYDfoT\",\"name\":\"Sprinklr Service Form\",\"headline\":\"Personalisierte Sprinklr Service-Demo vereinbaren\",\"subHeadline\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Unser Team wird sich in Kürze mit Ihnen in Verbindung setzen\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"},\"ctaLabel\":\"Request Demo\",\"successMessage\":{\"data\":{},\"content\":[{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Vielen Dank für die Kontaktaufnahme.\",\"nodeType\":\"text\"}],\"nodeType\":\"heading-4\"},{\"data\":{},\"content\":[{\"data\":{},\"marks\":[],\"value\":\"Wir melden uns zeitnah bei Ihnen.\",\"nodeType\":\"text\"}],\"nodeType\":\"paragraph\"}],\"nodeType\":\"document\"},\"sfCampaign\":\"7016T000002OTZU\",\"assetId\":\"2070330\",\"redirectSlug\":\"/thank-you/\",\"formType\":\"request_meeting\"},\"backgroundImage\":{\"contentType\":\"refreshImage\",\"id\":\"2LCWMVHj3lGORnAlKtw5Bg\",\"title\":\"Demo Modal Background Image\",\"defaultAsset\":{\"id\":\"Pr3AI17fwdefao6acRAdv\",\"title\":\"Demo Modal Background Image\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/Pr3AI17fwdefao6acRAdv/45c53c33ab98a19b8d8e14117444b246/Background.png\",\"details\":{\"size\":1536982,\"image\":{\"width\":1366,\"height\":868}},\"fileName\":\"Background.png\",\"contentType\":\"image/png\"}},\"tabletImage\":{\"id\":\"3SM0s0kIGIOuxDqdHl1G7V\",\"title\":\"Demo Modal Background Image - Tablet\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3SM0s0kIGIOuxDqdHl1G7V/9d8843622dfad6330fa6f88df5aa1406/Background_768px__1_.png\",\"details\":{\"size\":2006411,\"image\":{\"width\":1236,\"height\":2384}},\"fileName\":\"Background_768px (1).png\",\"contentType\":\"image/png\"}},\"mobileAsset\":{\"id\":\"1O8mRqLW8QT83Qd4eocMvz\",\"title\":\"Demo Modal Background Image - Mobile\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/1O8mRqLW8QT83Qd4eocMvz/3065e7d326de65e1cb094ed868f6b1da/Background_360px.png\",\"details\":{\"size\":855953,\"image\":{\"width\":326,\"height\":1236}},\"fileName\":\"Background_360px.png\",\"contentType\":\"image/png\"}}}},\"children\":[\"$\",\"div\",null,{\"children\":[null,[\"$\",\"span\",null,{\"children\":\"Demo anfordern\"}]],\"className\":\"spr-btn spr-btn-primary spr-btn-default\"}]}]]}]]}],[\"$\",\"div\",null,{\"className\":\"w-full relative mt-8 tablet-sm:mt-10 desktop-sm:mt-16 desktop-lg:mt-20 pb-20 tablet-sm:pb-[200px] desktop-lg:pb-60\",\"children\":[[\"$\",\"div\",null,{\"className\":\"absolute h-full top-6 w-full -z-10 flex flex-col tablet-sm:top-0\",\"children\":[[\"$\",\"div\",null,{\"className\":\"absolute -left-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primarySkyBlue/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]\"}],[\"$\",\"div\",null,{\"className\":\"absolute -right-1/4 -top-1/4 w-full aspect-square rounded-full -z-10 bg-primaryEarthGreen/80 transform-gpu blur-[50px] desktop-sm:blur-[100px]\"}],[\"$\",\"svg\",null,{\"className\":\"w-full z-[1] h-[var(--mobile-curve-height)]\\n tablet-sm:h-[var(--tablet-curve-height)]\\n desktop-sm:h-[var(--desktop-small-curve-height)]\\n desktop-lg:h-[var(--desktop-large-curve-height)]\",\"preserveAspectRatio\":\"none\",\"viewBox\":\"0 0 100 100\",\"style\":{\"--mobile-curve-height\":\"15px\",\"--tablet-curve-height\":\"91px\",\"--desktop-small-curve-height\":\"156px\",\"--desktop-large-curve-height\":\"204px\"},\"children\":[\"$\",\"path\",null,{\"fill\":\"#F5F5F5\",\"d\":\"m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z\"}]}],[\"$\",\"div\",null,{\"className\":\"flex-1 bg-[#F5F5F5]\"}]]}],[\"$\",\"$L1b\",null,{\"children\":[[\"$\",\"$L1c\",null,{\"src\":\"//images.ctfassets.net/ukazlt65o6hl/LQ0sWWlSOdMxVToVnFr28/2634508584b80176433b1148d2558978/hero_bg_conversational_ivr_default\",\"alt\":\"Handle up to 70% of customer calls with AI-powered Conversational IVR\",\"fill\":false,\"width\":1920,\"height\":1233,\"className\":\"w-full origin-center object-contain mx-auto max-w-[312px] tablet-sm:max-w-[588px] desktop-sm:max-w-[740px] desktop-lg:max-w-[978px] block\",\"priority\":true,\"style\":{\"transform\":\"rotate3d(1, 1, 0, clamp(0deg, calc(30deg - (var(--scroll) - 150) * 0.05deg),30deg))\"}}],\"$undefined\",\"$undefined\"]}]]}]]}]}],[\"$\",\"section\",\"1TXxLq1qjUiSWCbaty90tU\",{\"data-widget-name\":\"widgetProductSection\",\"id\":\"1TXxLq1qjUiSWCbaty90tU\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]\",\"style\":{\"--mobile-curve-height\":15,\"--tablet-curve-height\":91,\"--desktop-small-curve-height\":156,\"--desktop-large-curve-height\":204},\"id\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"className\":\"w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none\",\"preserveAspectRatio\":\"none\",\"viewBox\":\"0 0 100 100\",\"children\":[\"$\",\"path\",null,{\"className\":\"fill-[#FFFFFF]\",\"d\":\"m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z\"}]}],[\"$\",\"div\",null,{\"className\":\"pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16\",\"children\":[\"$undefined\",[[\"$\",\"section\",\"tm6roslavAnkSP0TjOgVf\",{\"data-widget-name\":\"widgetTabs\",\"id\":\"tm6roslavAnkSP0TjOgVf\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center\",\"children\":[null,[\"$\",\"h3\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3\",\"children\":\"Verbesserte Anruferfahrungen mit personalisierten IVR-Journeys\"}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4\",\"children\":\"Nutzen Sie den KI-gestützten Sprachassistenten von Sprinklr Service für mühelose Customer-Journeys.\"}]]}],[\"$\",\"$L1d\",null,{\"variant\":\"HORIZONTAL\",\"tabs\":[{\"contentType\":\"tab\",\"id\":\"DXyziJLdv1iWUDAPpuAFi\",\"name\":\"Kontextuelle Interaktionen \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"gDfEgRvuQMfHBh2NKnC2r\",\"title\":\"Robuste Integrationen nutzen \",\"description\":\"Bieten Sie kontextbezogene Antworten für eine hochgradig personalisierte Erfahrung durch eine tiefgreifende Integration mit internen Systemen.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"1Y6yd5R11I3lemVoswK547\",\"title\":\"Leverage robust integrations \",\"defaultAsset\":{\"id\":\"7bvBxeKQB0lwHaz6mYOMb1\",\"title\":\"carousel_content_block_conversational_ivr_leverage_robust_integrations_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/7bvBxeKQB0lwHaz6mYOMb1/b0f60b76b204c8707d8c5f0f16bc1294/carousel_content_block_conversational_ivr_leverage_robust_integrations_default\",\"details\":{\"size\":231654,\"image\":{\"width\":1920,\"height\":1260}},\"fileName\":\"carousel_content_block_conversational_ivr_leverage_robust_integrations_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"3sK9aSziFKIINpagHuzM9B\",\"name\":\"KI-gestütztes Routing\",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"3ARvP6dXJSzIERyVrHmPvs\",\"title\":\"Anrufe an die richtigen Mitarbeitenden weiterleiten\",\"description\":\"Trennen und priorisieren Sie jeden Anruf auf Grundlage von Kontext und Absicht. Leiten Sie Anrufe automatisch an Mitarbeitende mit dem entsprechenden Fachwissen weiter, um eine bessere und schnellere Lösung zu erzielen.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"2acNdXELEYRHPluEvyqowS\",\"title\":\"Route calls to the right agent\",\"defaultAsset\":{\"id\":\"6rkJvIKCBkpdBuON2KlWi\",\"title\":\"carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/6rkJvIKCBkpdBuON2KlWi/2a26abee9812273516477b3e72daeaaf/carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default\",\"details\":{\"size\":231714,\"image\":{\"width\":1920,\"height\":1277}},\"fileName\":\"carousel_content_block_conversational_ivr_route_calls_to_the_right_agent_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"3eSIIGB1rhiVJO8rVvNVYd\",\"name\":\"Nahtlose Journeys \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"F4tqiQEiC7PiA4XT14ip2\",\"title\":\"Wiederholungen eliminieren und außergewöhnliche Erlebnisse bieten \",\"description\":\"Führen Sie eine vollständige Aufzeichnung des Kundenkontextes. Mit diesen Informationen können Sie Ihre Konversations-Journeys mit Zuversicht wieder aufnehmen und verhindern, dass sich Ihre Kunden wiederholen müssen.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"4a6q84K0zWfJgKMyOHocY1\",\"title\":\"Eliminate repeats and deliver exceptional experiences \",\"defaultAsset\":{\"id\":\"1KSWH7sV9ruwJFaUU6gqXR\",\"title\":\"carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/1KSWH7sV9ruwJFaUU6gqXR/0d8241168885fac44165b741cba83988/carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default\",\"details\":{\"size\":159040,\"image\":{\"width\":1920,\"height\":1260}},\"fileName\":\"carousel_content_block_conversational_ivr_eliminate_repeats_and_deliver_exceptional_experiences_default\",\"contentType\":\"image/webp\"}}}}}]}],null]}]}]}]]]}]]}]}]}],[\"$\",\"section\",\"X8IUC3btWOg9QmyfhE4NE\",{\"data-widget-name\":\"widgetProductSection\",\"id\":\"X8IUC3btWOg9QmyfhE4NE\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative z-0 dark\",\"id\":\"$undefined\",\"children\":[[\"$\",\"$L1e\",null,{\"bgFillClassname\":\"fill-primarySpaceGrey\",\"isCirclesShown\":true,\"circlesVariant\":\"$undefined\",\"isTopCurveDisabled\":false}],[\"$\",\"div\",null,{\"className\":\"pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16\",\"children\":[\"$undefined\",[[\"$\",\"section\",\"5mOOO9vyoqkISP22Dkm4EL\",{\"data-widget-name\":\"widgetTabs\",\"id\":\"5mOOO9vyoqkISP22Dkm4EL\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center\",\"children\":[null,[\"$\",\"h3\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3\",\"children\":\"Intelligente Automatisierungen zur Verringerung der Abbruchquoten bei Anrufen\"}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4\",\"children\":\"Verbessern Sie die Kundenbindung und bedienen Sie mehr Kunden zu geringeren Kosten, indem Sie intelligente virtuelle Assistenten auf Sprinklr Service nutzen.\"}]]}],[\"$\",\"$L1d\",null,{\"variant\":\"HORIZONTAL\",\"tabs\":[{\"contentType\":\"tab\",\"id\":\"52fSqg8oalx2R7a7EVASTg\",\"name\":\"Automatisierte Rückrufe\",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"4ZbvPcflYPFnhNo5c7gbta\",\"title\":\"Automatische Rückrufe nutzen \",\"description\":\"Planen Sie automatisch Rückrufe für Kunden, die Sie während der IVR-Journey verlieren, und bestimmen Sie selbst, wann Sie den Kontakt wiederherstellen möchten.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"3WBMiB3NRJFv2uRChV4cjy\",\"title\":\"Leverage auto-callbacks \",\"defaultAsset\":{\"id\":\"6i6s6gtOXo4xUxUxh3Z7wK\",\"title\":\"carousel_content_block_conversational_ivr_leverage_auto-callbacks_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/6i6s6gtOXo4xUxUxh3Z7wK/c465dd76f69105fe7adacba6beb7ba8b/carousel_content_block_conversational_ivr_leverage_auto-callbacks_default\",\"details\":{\"size\":127786,\"image\":{\"width\":1920,\"height\":1260}},\"fileName\":\"carousel_content_block_conversational_ivr_leverage_auto-callbacks_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"4MhmYbvkoJKHdkXhHW1M2Z\",\"name\":\"Digitale Umleitung \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"127NWMBFWL5k24ebt2a58d\",\"title\":\"Nahtlose Umleitung für schnellere Lösungen\",\"description\":\"Leiten Sie Kunden ganz einfach von der Telefonkommunikation auf digitale Kanäle um, um ihre Wartezeiten zu verkürzen und ihnen umgehend eine Lösung anzubieten.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"4M3kWvglpZEdeMgynNM4KH\",\"title\":\"Deflect with ease for faster resolution \",\"defaultAsset\":{\"id\":\"37YXa0lFjE48EOeWcYMHoH\",\"title\":\"carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/37YXa0lFjE48EOeWcYMHoH/0ae8e36b5752b7200d25b90d4fd88804/carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default\",\"details\":{\"size\":184692,\"image\":{\"width\":1920,\"height\":1260}},\"fileName\":\"carousel_content_block_conversational_ivr_deflect_with_ease_for_faster_resolution_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"5He3TSRLsc6oHogSPuM8wM\",\"name\":\"Outbound-Kampagnen \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"7cYRU1atVcVbK33ldJhEJW\",\"title\":\"Konversationen mit automatischen Dialern wieder aufnehmen\",\"description\":\"Verbinden Sie abgebrochene Anrufe automatisch wieder mit den zuständigen Mitarbeitenden. \",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"3sAEFh5GdZKno0SBFuToMG\",\"title\":\"Don’t miss out on any interaction \",\"defaultAsset\":{\"id\":\"6UhpXcv7uB7G7i146loQYT\",\"title\":\"carousel_content_block_conversational_ivr_don’t_miss_out_on_any_interaction_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/6UhpXcv7uB7G7i146loQYT/9b2aad48777d2b5ab241da97f2a1b229/carousel_content_block_conversational_ivr_don_t_miss_out_on_any_interaction_default\",\"details\":{\"size\":94202,\"image\":{\"width\":1920,\"height\":1283}},\"fileName\":\"carousel_content_block_conversational_ivr_don’t_miss_out_on_any_interaction_default\",\"contentType\":\"image/webp\"}}}}}]}],null]}]}]}]]]}]]}]}]}],[\"$\",\"section\",\"7cCjtOb2ESzUOXvyabN3sJ\",{\"data-widget-name\":\"widgetProductSection\",\"id\":\"7cCjtOb2ESzUOXvyabN3sJ\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative z-0 [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]\",\"style\":{\"--mobile-curve-height\":15,\"--tablet-curve-height\":91,\"--desktop-small-curve-height\":156,\"--desktop-large-curve-height\":204},\"id\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"className\":\"w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none\",\"preserveAspectRatio\":\"none\",\"viewBox\":\"0 0 100 100\",\"children\":[\"$\",\"path\",null,{\"className\":\"fill-[#FFFFFF]\",\"d\":\"m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z\"}]}],[\"$\",\"div\",null,{\"className\":\"pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16\",\"children\":[\"$undefined\",[[\"$\",\"section\",\"77d4FyohJvFc2kJnVpY3x6\",{\"data-widget-name\":\"widgetTabs\",\"id\":\"77d4FyohJvFc2kJnVpY3x6\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"w-full max-w-[312px] tablet-sm:max-w-[688px] desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px] mx-auto shadow-custom border-2 border-whiteSmoke bg-white rounded-[8px] tablet-sm:rounded-[12px] desktop-lg:rounded-[16px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"p-4 tablet-sm:p-8 desktop-sm:p-6 desktop-lg:p-10 text-center\",\"children\":[null,[\"$\",\"h3\",null,{\"className\":\"whitespace-pre-line text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-sm:text-tablet-sm/heading-3 desktop-lg:text-desktop-large/heading-3\",\"children\":\"Optimierung von IVR-Abläufen und Lead-Tracking zur Verbesserung der Kundenzufriedenheit\"}],[\"$\",\"div\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-1 desktop-lg:text-desktop-large/body-1 mt-2.5 tablet-sm:mt-3 desktop-sm:mt-3.5 desktop-lg:mt-4\",\"children\":\"Vereinfachen Sie Kundengespräche und verbessern Sie IVR-Abläufe durch Erkenntnisse, Trendanalysen und Umleitungen.\"}]]}],[\"$\",\"$L1d\",null,{\"variant\":\"HORIZONTAL\",\"tabs\":[{\"contentType\":\"tab\",\"id\":\"13VauAIo3865OCwx1ii0Re\",\"name\":\"Journey-Optimierung \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"5HeUir08qSGdbYVlcNK9Fm\",\"title\":\"Trends analysieren und IVR-Journeys verbessern \",\"description\":\"Ermitteln Sie IVR-Optionen anhand von Parametern wie demografischen Merkmalen, Standorten usw., um die unbeliebtesten und beliebtesten Optionen zu identifizieren. Ergänzen Sie diese Erkenntnisse mit End-to-End-Berichten, um Ihre IVR-Journeys zu optimieren.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"5h1scBCkaTnZd0XRYN3xk3\",\"title\":\"Analyze trends and improve your IVR journeys \",\"defaultAsset\":{\"id\":\"5GWmGkYUt1o3jI8BGuazuJ\",\"title\":\"carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5GWmGkYUt1o3jI8BGuazuJ/3fa70721047fc493d3387f716012a9ba/carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default\",\"details\":{\"size\":253586,\"image\":{\"width\":1396,\"height\":938}},\"fileName\":\"carousel_content_block_conversational_ivr_analyze_trends_and_improve_your_ivr_journeys_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"4j6oJww0F4bT0xw0jPrwXd\",\"name\":\"Einheitliches Erlebnis \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"4ZpyZMYRXwXtzYxhCjb6wr\",\"title\":\"Self-Service- und Omnichannel-Erlebnisse bereitstellen \",\"description\":\"Leiten Sie Kunden mühelos auf ihre bevorzugten Kanäle um. Bieten Sie einfachen Zugang zu allen relevanten Ressourcen für den Self-Service, um schnellere und effizientere Lösungen zu ermöglichen. \",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"6ZnNC6IqZzzNwVlb0BrEmT\",\"title\":\"Provide self-serve and omnichannel experiences \",\"defaultAsset\":{\"id\":\"2JFD43ueR3WN0iERopXaNy\",\"title\":\"carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/2JFD43ueR3WN0iERopXaNy/f330a062466df7cfd258ddde6bb8f1e9/carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default\",\"details\":{\"size\":124782,\"image\":{\"width\":1920,\"height\":1260}},\"fileName\":\"carousel_content_block_conversational_ivr_provide_self-serve_and_omnichannel_experiences_default\",\"contentType\":\"image/webp\"}}}}},{\"contentType\":\"tab\",\"id\":\"6FH43ejTOWak9nhLSbSF7j\",\"name\":\"Lead-Insights \",\"content\":{\"contentType\":\"contentBlockV2\",\"id\":\"7iTMPjs0fy1NiyrW0ZXFX9\",\"title\":\"Präzise potenzielle Leads identifizieren\",\"description\":\"Geben Sie Mitarbeitenden durch die genaue Identifizierung und Verfolgung von potenziellen Leads die Möglichkeit, neue Kunden zu gewinnen. Sie können außerdem Outbound-Anrufe umfassend für eine effektive Kampagnenberichterstattung und -verwaltung nutzen.\",\"asset\":{\"contentType\":\"refreshImage\",\"id\":\"2e4u0MDKOvM9RwjpKeAsjI\",\"title\":\"Identify potential leads with precision\",\"defaultAsset\":{\"id\":\"4LPaCLBd7LjX7bG9fuLXIP\",\"title\":\"carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/4LPaCLBd7LjX7bG9fuLXIP/ec62f2e14d50de5e0f373bad9390476e/carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default\",\"details\":{\"size\":272782,\"image\":{\"width\":1417,\"height\":952}},\"fileName\":\"carousel_content_block_conversational_ivr_identify_potential_leads_with_precision_default\",\"contentType\":\"image/webp\"}}}}}]}],null]}]}]}]]]}]]}]}]}],[\"$\",\"section\",\"7G2pT3BKmATEbj2KkPqzOM\",{\"data-widget-name\":\"widgetProductSection\",\"id\":\"7G2pT3BKmATEbj2KkPqzOM\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[\"$\",\"div\",null,{\"className\":\"relative z-0 bg-[#F5F5F5] [--curve-height:var(--mobile-curve-height)] tablet-sm:[--curve-height:var(--tablet-curve-height)] desktop-sm:[--curve-height:var(--desktop-small-curve-height)] desktop-lg:[--curve-height:var(--desktop-large-curve-height)]\",\"style\":{\"--mobile-curve-height\":15,\"--tablet-curve-height\":91,\"--desktop-small-curve-height\":156,\"--desktop-large-curve-height\":204},\"id\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"className\":\"w-full h-[calc(var(--curve-height)_*_1px)] translate-y-[calc(var(--curve-height)_*_-1px_+_0.5px)] z-[1] block pointer-events-none\",\"preserveAspectRatio\":\"none\",\"viewBox\":\"0 0 100 100\",\"children\":[\"$\",\"path\",null,{\"className\":\"fill-[#F5F5F5]\",\"d\":\"m 0,0 C 33.3,133 66.6,133 100,0 L 100,100 L 0,100 z\"}]}],[\"$\",\"div\",null,{\"className\":\"pt-14 tablet-sm:pt-[72px] desktop-sm:pt-20 desktop-lg:pt-[100px] pb-16 tablet-sm:pb-[100px] desktop-sm:pb-[140px] desktop-lg:pb-[180px] relative z-10 mt-[calc(var(--curve-height)*-1px)] flex flex-col gap-10 desktop-sm:gap-12 desktop-lg:gap-16\",\"children\":[\"$undefined\",[[\"$\",\"section\",\"2US74raPp6kUFJo5bD2C8f\",{\"data-widget-name\":\"widgetAccordion\",\"id\":\"2US74raPp6kUFJo5bD2C8f\",\"children\":[\"$\",\"$17\",null,{\"fallback\":null,\"children\":[null,[\"$\",\"div\",null,{\"className\":\"flex flex-col items-center justify-center mx-auto px-6 tablet-sm:px-10 desktop-sm:px-0 desktop-sm:max-w-[930px] desktop-lg:max-w-[1234px]\",\"children\":[null,[\"$\",\"p\",null,{\"className\":\"whitespace-pre-line text-center text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-5 desktop-lg:text-desktop-large/heading-3\",\"children\":\"Häufig gestellte Fragen\"}],[\"$\",\"div\",null,{\"className\":\"w-full desktop-sm:w-[740px] desktop-lg:w-[978px]\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full\",\"children\":[\"$\",\"$L1f\",null,{\"type\":\"single\",\"collapsible\":true,\"className\":\"w-full pt-2 desktop-sm:pt-5 desktop-lg:pt-7\",\"children\":[[\"$\",\"$L20\",\"0\",{\"value\":\"item-0\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L21\",null,{\"children\":\"Was ist Conversational-IVR-Software?\"}],[\"$\",\"$L22\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Conversational-IVR-Software geht über die traditionelle regelbasierte IVR hinaus und nutzt fortschrittliche Technologien für die Verarbeitung natürlicher Sprache und maschinelles Lernen. Sie versetzt Sprachsysteme in die Lage, menschliche Sprache zu verstehen, zu verarbeiten und auf natürlichere und intuitivere Weise darauf zu antworten und so die Interaktion mit dem Benutzer und die Effizienz durch intelligente Automatisierung zu verbessern.\"]]}]]}],null]}]]}],[\"$\",\"$L20\",\"1\",{\"value\":\"item-1\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L21\",null,{\"children\":\"Was sind die wichtigsten Funktionen von Software für Conversational IVR?\"}],[\"$\",\"$L22\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Die wichtigsten Funktionen von Software für Conversational IVR sind:\"]]}],[\"$\",\"ul\",\"1\",{\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Natürliches Sprachverständnis (Natural Language Understanding, NLU)\"]}],[false,\": Interpretiert die Absicht des Benutzers aus der Sprache und ermöglicht dadurch eine flüssige Interaktionen wie bei einer Unterhaltung mit einem Menschen.\"]]]}],[\"$\",\"li\",\"1\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Spracherkennung\"]}],[false,\": Transkribiert gesprochene Wörter präzise in Text, so dass das System Benutzeranfragen effektiv verarbeiten und verstehen kann.\"]]]}],[\"$\",\"li\",\"2\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Analyse in Echtzeit:\"]}],[false,\" Ermöglicht IVR-Systeme mit dynamischen Berichten beim ständigen Verbessern und Optimieren von Trenderkennung und Einblicken in Bezug auf die Anrufenden.\"]]]}],[\"$\",\"li\",\"3\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/cxm/speech-analytics/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[\"$\",\"u\",null,{\"children\":[false,\"Sprachanalyse\"]}]}]]}],[false,\": Analysiert Voice-Daten, um Trends zu erkennen, die Qualität zu überwachen und Einblicke in das Verhalten und die Vorlieben der Kunden zu gewinnen.\"]]]}],[\"$\",\"li\",\"4\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[false,\"Biometrische Spracherkennung\"]}],[false,\": Verwendet eindeutige Stimmmerkmale für die sichere Benutzerauthentifizierung und bietet damit eine zusätzliche Sicherheitsebene für Transaktionen.\"]]]}],[\"$\",\"li\",\"5\",{\"className\":\"m-0 p-0\",\"children\":[[[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/cxm/call-routing/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"strong\",\"0\",{\"className\":\"font-bold\",\"children\":[\"$\",\"u\",null,{\"children\":[false,\"Anruf-Routing\"]}]}]]}],[false,\": Leitet Anrufende auf der Grundlage ihrer sprachlich formulierten Bedürfnisse an die am besten geeigneten Mitarbeitenden oder die am besten geeignete Abteilung weiter und optimiert so den Kundenservice.\"]]]}]]}]]}],null]}]]}],[\"$\",\"$L20\",\"2\",{\"value\":\"item-2\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L21\",null,{\"children\":\"Wie lässt sich der Kundenservice durch Conversational IVR verbessern?\"}],[\"$\",\"$L22\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Conversational IVR verbessert den Kundenservice, indem sie flüssige, menschlich wirkende Dialoge ermöglicht, die den Benutzer schnell zu Lösungen oder zum Live-Support führen und Verzögerungen minimieren. Sie verhindert lange Wartezeiten, endlose Menüs und Sackgassen, mit denen die meisten Anrufenden konfrontiert sind, wenn sie zu einer statischen IVR sprechen. Dagegen werden bei der Conversational IVR Anrufdaten verwendet, um die Fähigkeit zur Unterstützung der Anrufenden bei jeder nachfolgenden Interaktion zu verbessern und zu verfeinern.\"]]}]]}],null]}]]}],[\"$\",\"$L20\",\"3\",{\"value\":\"item-3\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L21\",null,{\"children\":\"Kann Conversational-IVR-Software in die bestehenden Systeme integriert werden?\"}],[\"$\",\"$L22\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Ja, Conversational-IVR-Software kann in Ihre bestehenden System wie CRMs und Ihr \"],[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/products/customer-service/service-command-center/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Service-Command-Center\"]}]]}],[false,\" integriert werden, um sicherzustellen, dass alle Daten und der Kontextfluss bei jeder Kundeninteraktion mit der Conversational IVR konsistent bleiben. Daher sollten Sie sicherstellen, dass Ihre Kundendienstautomatisierung im besten Fall genau zu Ihrer Conversational IVR passt. Einige Conversational-IVR-Lösungen können sogar in gängige Software integriert werden – so wie die von \"],[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/products/platform/integrations/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Sprinklr Integrations\"]}]]}],[false,\" angebotenen Lösungen.\"]]}]]}],null]}]]}],[\"$\",\"$L20\",\"4\",{\"value\":\"item-4\",\"className\":\"last:border-none border-[#DEDEDE] py-6 tablet-sm:py-9 ps-0\",\"children\":[[\"$\",\"$L21\",null,{\"children\":\"Welche Vorteile bietet die Verwendung von Conversational-IVR-Software für Unternehmen?\"}],[\"$\",\"$L22\",null,{\"className\":\"py-2 text-slateGray dark:text-white text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-sm:text-tablet-sm/body-3 desktop-lg:text-desktop-large/body-3\",\"children\":[[\"$\",\"div\",null,{\"className\":\"prose-p:min-h-[1em] prose-ul:[list-style:initial] prose-ol:[list-style:decimal] ps-8 tablet-sm:ps-12 space-y-6 prose-ul:ps-[1.4em] prose-ol:ps-[1.4em] prose-ol:space-y-4 prose-ul:space-y-4\",\"children\":[[\"$\",\"p\",\"0\",{\"children\":[[false,\"Sehen wir uns die Vorteile der Verwendung von Conversational-IVR-Software für Unternehmen an: \"]]}],[\"$\",\"ul\",\"1\",{\"children\":[[\"$\",\"li\",\"0\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Sie ist in der Lage, natürliche Sprache zu entschlüsseln, was dazu beiträgt, Kundenanfragen direkt und präzise zu identifizieren und zu lösen\"]]]}],[\"$\",\"li\",\"1\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Sie übernimmt Routineanfragen, wodurch der \"],[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/cxm/live-chat/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Live-Chat-Support\"]}]]}],[false,\" erheblich entlastet wird und die Anrufe besser eingedämmt und umgeleitet werden können\"]]]}],[\"$\",\"li\",\"2\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Sie verringert die Zahl der abgebrochenen Anrufe, da mehr Kunden in der Lage sind, erfolgreich mit IVR zu interagieren und eine Lösung für ihre Anfragen zu finden, anstatt den Anruf aus Frustration oder Verwirrung abzubrechen\"]]]}],[\"$\",\"li\",\"3\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Sie spricht potenzielle Kunden durch eine personalisierte Kontaktaufnahme effektiv an und sorgt für einen Anstieg der Verkaufs- und Upselling-Zahlen\"]]]}],[\"$\",\"li\",\"4\",{\"className\":\"m-0 p-0\",\"children\":[[[false,\"Sie verwendet \"],[\"$\",\"$L23\",null,{\"href\":\"https://www.sprinklr.com/cxm/conversation-analytics/\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"Conversational Analytics\"]}]]}],[false,\", um Produkte und Marketingkonzepte intelligenter anzupassen\"]]]}]]}],[\"$\",\"p\",\"2\",{\"children\":[[false,\"Conversational IVR ist der nächste Schritt bei der Aufrüstung der grundlegenden IVR, deren Möglichkeiten stark eingeschränkt sind. Aber was tun Sie, wenn sich Ihre Kunden nicht mehr mit einer unpersönlichen Maschine unterhalten möchten? Dann testen Sie Sprinklr \"],[\"$\",\"$L23\",null,{\"href\":\"https://lite.sprinklr.com/signup?product=service\",\"className\":\"font-semibold text-primaryOceanBlue hover:underline\",\"children\":[[\"$\",\"u\",\"0\",{\"children\":[false,\"für 30 Tage kostenlos\"]}]]}],[false,\". So einfach ist das.\"]]}]]}],null]}]]}]]}]}]}]]}]]}]}]]]}]]}]}]}]]}],[\"$\",\"$17\",null,{\"fallback\":null,\"children\":\"$L24\"}]]}]]}]\n"])</script><script>self.__next_f.push([1,"24:[[\"$\",\"div\",null,{\"className\":\"relative z-10 after:absolute after:h-[2px] after:bg-black after:-top-[1px] after:w-full\",\"children\":[\"$\",\"$L1e\",null,{\"bgFillClassname\":\"fill-black\"}]}],\"$L25\"]\n"])</script><script>self.__next_f.push([1,"26:I{\"id\":50348,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"27:I{\"id\":2897,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"HeightObserver\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"28:I{\"id\":37947,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"29:I{\"id\":53997,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"FirstRowWrapper\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2a:I{\"id\":50021,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"CTAComponent\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2b:I{\"id\":43581,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2c:I{\"id\":10602,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"HeaderIconConditionalWrapper\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2d:I{\"id\":41329,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"18:[\"$\",\"$L26\",null,{\"children\":[\"$\",\"$L27\",null,{\"className\":\"sticky top-0 z-30\",\"isMinimal\":false,\"children\":[[\"$\",\"div\",null,{\"className\":\"desktop-sm:hidden\",\"children\":[\"$\",\"$L28\",null,{\"mainLogoCta\":{\"name\":\"Sprinklr Logo\",\"label\":\"Sprinklr Logo\",\"url\":\"de/\",\"action\":\"NAVIGATE\"},\"primaryCta\":{\"contentType\":\"refreshCta\",\"id\":\"5WbUxECGYBGgAFMi6jqKY4\",\"name\":\"Demo Care-Header CTA-Navigate\",\"type\":\"BUTTON\",\"label\":\"Demo\",\"url\":\"/de/demo-care/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"loginCta\":{\"contentType\":\"refreshCta\",\"id\":\"44wxoessCg23p4ejC2LVxI\",\"name\":\"Header - Login\",\"type\":\"LINK\",\"label\":\"Anmeldung\",\"url\":\"https://app.sprinklr.com/ui/app-redirect\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"supportCta\":{\"contentType\":\"refreshCta\",\"id\":\"5soxD6Oqzdf37TLzrQ4pno\",\"name\":\"Header - Support\",\"type\":\"BUTTON\",\"label\":\"Support\",\"url\":\"/help\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"secondaryCta\":{\"contentType\":\"refreshCta\",\"id\":\"42tF5Dv0kNR30M5Ti62VS4\",\"name\":\"Header - Pricing\",\"type\":\"LINK\",\"label\":\"Preise\",\"url\":\"/de/pricing/customer-service/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"auxCta\":\"$undefined\",\"languageSelector\":{\"translations\":[{\"locale\":\"en-US\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"English (en-US)\",\"url\":\"/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"fr-FR\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"French (fr-FR)\",\"url\":\"/fr/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"es-001\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Spanish (es-001)\",\"url\":\"/es/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"de-DE\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"German (de-DE)\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}}],\"activeLocale\":\"de-DE\"},\"navItems\":[{\"type\":\"MEGA_MENU\",\"label\":\"Produkte\",\"subNavCta\":\"$undefined\",\"sections\":[{\"type\":\"SUB_MENU\",\"title\":\"Unternehmensangebote\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"622KogHESxmgihlFZlN4pb\",\"label\":\"Sprinklr Service\",\"title\":\"Sprinklr Service\",\"description\":\"Über Sprach-, Social-Media- und digitale Kanäle hinweg eine einheitliche Customer-Experience bieten\",\"titleIcon\":\"service\",\"highlight\":{\"title\":\"Sprinklr Service highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"vWHUeDIDicAXdvK2sJKI8\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"defaultAsset\":{\"id\":\"5liiHl8t1gUKVfTkvGGhXv\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5liiHl8t1gUKVfTkvGGhXv/413714458d679298438f0b3404b47c9a/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"5WO3LfPGQLJkRVESH2eXC0\",\"name\":\"CTA gartner highlight\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/gartner-conversational-ai-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Als „Challenger“ ausgezeichnet: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"47CkgAYD9SctifTTl8XOAM\",\"title\":\"Eingehende Anrufe\",\"description\":\"Durch mühelose Anrufe vereinfachen Sie den Sprachkanal, damit Ihre Mitarbeiter einen Service bieten können, der Kunden begeistert\",\"url\":\"/de/products/customer-service/inbound-voice/\",\"cta\":{\"label\":\"Eingehende Anrufe\",\"url\":\"/de/products/customer-service/inbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7tQuezoxmMnPWKJ38F0BXy\",\"title\":\"Ausgehende Anrufe\",\"description\":\"Mit KI-gestützten Dialern die Verbindungsraten und die Kampagnenproduktivität erhöhen\",\"url\":\"/de/products/customer-service/outbound-voice/\",\"cta\":{\"label\":\"Ausgehende Anrufe\",\"url\":\"/de/products/customer-service/outbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3DIjBJELJhkqnRhNATJreT\",\"title\":\"Kundenservice über Social Media\",\"description\":\"Den Kundenservice auf mehr als 15 Social-Media-Kanäle ausweiten\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1BUNCEFbSTv1JYOpPYN9m1\",\"title\":\"Live-Chat-Support\",\"description\":\"Bieten Sie über alle digitalen Kanäle hinweg schnellen Kundenservice zur Umsatzförderung\",\"url\":\"/de/products/customer-service/livechat/\",\"cta\":{\"label\":\"Live-Chat-Support\",\"url\":\"/de/products/customer-service/livechat/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4lSZmdgXewLOIVwSKQRH4C\",\"title\":\"Communitys\",\"description\":\"Kunden Interaktionen, Self-Service, Zusammenarbeit und Wissensaustausch ermöglichen\",\"url\":\"/de/products/customer-service/community-forum/\",\"cta\":{\"label\":\"Communitys\",\"url\":\"/de/products/customer-service/community-forum/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7vccscbMFBYlOYKy6l6qbe\",\"title\":\"Conversational-AI-Plattform\",\"description\":\"Mit skalierbaren Bots auf Grundlage generativer KI optimieren Sie Vertrieb, Self-Service und Support\",\"url\":\"/de/products/customer-service/conversational-ai/\",\"cta\":{\"label\":\"Conversational-AI-Plattform\",\"url\":\"/de/products/customer-service/conversational-ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Po96LBELpnrRmQq5habxc\",\"title\":\"Conversational IVR\",\"description\":\"Mit Voice-Bots Self-Service ermöglichen und komplexere Fragen an Mitarbeitende weiterleiten\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"cta\":{\"label\":\"Conversational IVR\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"73hTR1CwUPyw7IBD5lniSc\",\"title\":\"Wissensdatenbank-Software\",\"description\":\"Geben Sie Mitarbeitenden und Kunden sofort umsetzbare Antworten und Empfehlungen\",\"url\":\"/de/products/customer-service/knowledge-base/\",\"cta\":{\"label\":\"Wissensdatenbank-Software\",\"url\":\"/de/products/customer-service/knowledge-base/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2J1KgXRFPOcvQ8bRTzoEZp\",\"title\":\"Unified-Agent-Desktop\",\"description\":\"Zugriff auf 360 -Kundenprofile, Gesprächsverläufe, Artikel in der Wissensdatenbank und mehr – alles auf einem Bildschirm\",\"url\":\"/de/products/customer-service/agent-console/\",\"cta\":{\"label\":\"Unified-Agent-Desktop\",\"url\":\"/de/products/customer-service/agent-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"8VnzuGq8d628E3tOeKVVn\",\"title\":\"Mitarbeiterunterstützung\",\"description\":\"KI einsetzen, um Agenten Unterstützung anzubieten und Workflows zu automatisieren\",\"url\":\"/de/products/customer-service/agent-assist/\",\"cta\":{\"label\":\"Mitarbeiterunterstützung\",\"url\":\"/de/products/customer-service/agent-assist/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1lhuIttBGhNTw41NcGSR7x\",\"title\":\"Omnichannel-Routing\",\"description\":\"Richten Sie KI-gestütztes Routing ein, um Kunden an die richtigen Mitarbeitenden weiterzuleiten\",\"url\":\"/de/products/customer-service/omnichannel-routing/\",\"cta\":{\"label\":\"Omnichannel-Routing\",\"url\":\"/de/products/customer-service/omnichannel-routing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3k79jcalZqSQwaCmdlE8ae\",\"title\":\"KI-gestütztes Qualitätsmanagement\",\"description\":\"Qualität, Compliance und personalisiertes Coaching für Mitarbeitende\",\"url\":\"/de/products/customer-service/quality-management/\",\"cta\":{\"label\":\"KI-gestütztes Qualitätsmanagement\",\"url\":\"/de/products/customer-service/quality-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5YaKiV6rCiIjw2QolJiIOg\",\"title\":\"Supervisor Console\",\"description\":\"Vorgesetzten die optimale Entscheidungsfindung und Planung erleichtern\",\"url\":\"/de/products/customer-service/supervisor-console/\",\"cta\":{\"label\":\"Supervisor Console\",\"url\":\"/de/products/customer-service/supervisor-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6KaP9zsg1m8mBhHRShR6ju\",\"title\":\"Conversational Analytics\",\"description\":\"Gewinnen Sie über alle Kanäle hinweg fundierte Erkenntnisse aus 100 % der Kundengespräche\",\"url\":\"/de/products/customer-service/conversational-analytics/\",\"cta\":{\"label\":\"Conversational Analytics\",\"url\":\"/de/products/customer-service/conversational-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2KClI71ng8AriStMAqjANU\",\"title\":\"Workforce-Management\",\"description\":\"Durch effiziente Planung für das Contact Center die Produktivität und Mitarbeiterauslastung fördern\",\"url\":\"/de/products/customer-service/workforce-management/\",\"cta\":{\"label\":\"Workforce-Management\",\"url\":\"/de/products/customer-service/workforce-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Bzp6CJaZ6PHVRQJW8S6fm\",\"title\":\"Reporting und Analysen\",\"description\":\"Mit benutzerdefinierten Berichten und Dashboards Erkenntnisse nahtlos auf andere Unternehmensbereiche ausweiten\",\"url\":\"/de/products/customer-service/analytics-and-reporting/\",\"cta\":{\"label\":\"Reporting und Analysen\",\"url\":\"/de/products/customer-service/analytics-and-reporting/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3yldZLUodd6zWJ4FwH3H7G\",\"title\":\"Omnichannel-Befragungen\",\"description\":\"Erfassen Sie Kundenfeedback mit personalisierten, kanalübergreifend skalierbaren Befragungen\",\"url\":\"/de/products/customer-service/omnichannel-survey/\",\"cta\":{\"label\":\"Omnichannel-Befragungen\",\"url\":\"/de/products/customer-service/omnichannel-survey/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1wPxdngCoVpDmJd3WxXapQ\",\"title\":\"Geführte Workflows\",\"url\":\"/de/products/customer-service/guided-workflow/\",\"cta\":{\"label\":\"Geführte Workflows\",\"url\":\"/de/products/customer-service/guided-workflow/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3i5AEdwmhbu9z91kilgv92\",\"title\":\"Service-Command-Center\",\"url\":\"/de/products/customer-service/service-command-center/\",\"cta\":{\"label\":\"Service-Command-Center\",\"url\":\"/de/products/customer-service/service-command-center/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"35UbRdZnrH7xq5w7BkHusf\",\"label\":\"Sprinklr Social\",\"title\":\"Sprinklr Social\",\"description\":\"Kunden erreichen, ansprechen und zuhören – das gelingt Ihnen über alle Social-Media-Kanäle\",\"auxLinkGroupTitle\":\"Kompatibel mit\",\"titleIcon\":\"social\",\"highlight\":{\"title\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"7HD4xR8IjC6xT3oD1XVQxN\",\"title\":\"Forrester Wave - V1\",\"defaultAsset\":{\"id\":\"7N18aq3Yn5l5pV5XN0mLcT\",\"title\":\"Forrester Wave \",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/7N18aq3Yn5l5pV5XN0mLcT/475e9e18c605ccdcbd5351f4bf49a71d/MicrosoftTeams-image__51_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (51).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iqIFHaHQZ7x8r4APLiqHo\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/forrester-wave-social-suites\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"In Forrester Wave for Social Suites Q3 2021 als „Leader“ ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4JP2mP5I7MK5DZRbnv3DZN\",\"title\":\"Publishing und Engagement auf Social Media\",\"description\":\"Auf einer einzigen Plattform Markeninhalte über mehr als 30 Kanäle hinweg planen, verwalten und messen\",\"url\":\"/de/products/social-media-management/social-media-publishing-platform/\",\"cta\":{\"label\":\"Publishing und Engagement auf Social Media\",\"url\":\"/de/products/social-media-management/social-media-publishing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2Z68PNZyiOWfSAyMcNUzzX\",\"title\":\"Employee-Advocacy\",\"description\":\"Fördern, messen und optimieren Sie die Employee-Advocacy für Ihre Marke auf Social Media\",\"url\":\"/de/products/social-media-management/employee-advocacy-platform/\",\"cta\":{\"label\":\"Employee-Advocacy\",\"url\":\"/de/products/social-media-management/employee-advocacy-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3Hoh2ICWJ1BfC4mGgQvb85\",\"title\":\"Social-Media-Marketing für dezentrale Teams\",\"description\":\"Ermöglichen Sie es dezentralen Teams, konsequent markengerechte Social-Media-Erlebnisse bereitzustellen\",\"url\":\"/de/products/social-media-management/distributed-marketing-platform/\",\"cta\":{\"label\":\"Social-Media-Marketing für dezentrale Teams\",\"url\":\"/de/products/social-media-management/distributed-marketing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2DdJOxpMBKDdNuGliZ6BVK\",\"title\":\"Social-Listening\",\"description\":\"Kanalübergreifend Echtzeit-Einblicke in das Kundenfeedback gewinnen\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social-Listening\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2wuH4B7YWewDAN0ByJvXh1\",\"title\":\"Social-Media-Werbung\",\"description\":\"Werbung über mehr als 10 Social-Media-Kanäle hinweg zusammenführen\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social-Media-Werbung\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"X8Kd3xAkcCrDOo9rOJsWa\",\"title\":\"Conversational Commerce\",\"description\":\"Fördern Sie den Umsatz über Social Media mit individuellen chatbasierten Kauferlebnissen\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2W38DXPSEVauqHE6LZBwpK\",\"title\":\"Kundenservice über Social Media\",\"description\":\"Den Kundenservice auf mehr als 15 Social-Media-Kanäle ausweiten\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}]},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"1SDjGWbo2X8VM9ia9Odvqo\",\"label\":\"Sprinklr Insights\",\"title\":\"Sprinklr Insights\",\"description\":\"Echtzeit-Einblicke in Verbraucher, Produkte und Märkte erschließen\",\"titleIcon\":\"insights\",\"highlight\":{\"title\":\"Forrester Sprinklr highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4EASMZixA2wtXOquQjyXLF\",\"title\":\"Forrester Wave\",\"defaultAsset\":{\"id\":\"pdxqFmW7mZGKnOctyEWln\",\"title\":\"Forrester Wave\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/pdxqFmW7mZGKnOctyEWln/e4b19ac831c36c7620aa0a6149861409/MicrosoftTeams-image__50_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (50).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2hGel7ixF5xphzytLJdQ2P\",\"name\":\"Sprinklr Insights Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/forrester-wave-social-suites/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"In Forrester Wave for Social Listening Platforms Q4 2020 als „Leader“ ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/consumer-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4T1HFvtf4I640ChhdNjSKU\",\"title\":\"Social-Listening\",\"description\":\"Gewinnen Sie Echtzeit-Einblicke in das Kundenfeedback auf digitalen und konventionellen Kanälen\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social-Listening\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"30YhiGycuILc6fKiCO0Nre\",\"title\":\"Wettbewerbserkenntnisse und Benchmarking\",\"description\":\"Ihre Performance auf Social Media im Vergleich mit Mitbewerbern und führenden Marken analysieren\",\"url\":\"/de/products/consumer-intelligence/competitive-benchmarking/\",\"cta\":{\"label\":\"Wettbewerbserkenntnisse und Benchmarking\",\"url\":\"/de/products/consumer-intelligence/competitive-benchmarking/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7efBYt5STiXROVPXLhD5ty\",\"title\":\"Product Insights\",\"description\":\"Gewinnen Sie aus dem Kundenfeedback Einblicke in den gesamten Lebenszyklus Ihrer Produkte\",\"url\":\"/de/products/consumer-intelligence/product-insights/\",\"cta\":{\"label\":\"Product Insights\",\"url\":\"/de/products/consumer-intelligence/product-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2uty5f4Oansux0yUBZ8K8G\",\"title\":\"Insights zu Standorten\",\"description\":\"Ermitteln Sie Kundenfeedback zur Performance der Filialen auf lokaler, regionaler und globaler Ebene\",\"url\":\"/de/products/consumer-intelligence/location-insights/\",\"cta\":{\"label\":\"Insights zu Standorten\",\"url\":\"/de/products/consumer-intelligence/location-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4u2PB1PdwBx9viFAOZtnHE\",\"title\":\"Visual Insights\",\"description\":\"Die KI-gestützten Bilderkennungsfunktionen von Sprinklr gehen über Text allein hinaus und decken Erkenntnisse aus visuellen Daten auf\",\"url\":\"/de/products/consumer-intelligence/visual-insights/\",\"cta\":{\"label\":\"Visual Insights\",\"url\":\"/de/products/consumer-intelligence/visual-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7Ia6WyOJgiBwwCQhK76vLI\",\"title\":\"Media-Monitoring und -Analysen\",\"description\":\"Verfolgen Sie Markenerwähnungen in den Medien, erfassen Sie Trends und Erkenntnisse und entwickeln Sie eine effektive PR-Strategie\",\"url\":\"/de/products/consumer-intelligence/media-monitoring/\",\"cta\":{\"label\":\"Media-Monitoring und -Analysen\",\"url\":\"/de/products/consumer-intelligence/media-monitoring/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7fb9yDEwOuIs4g63O7KS7p\",\"title\":\"Sprinklr Surveys\",\"url\":\"/de/products/consumer-intelligence/surveys/\",\"cta\":{\"label\":\"Sprinklr Surveys\",\"url\":\"/de/products/consumer-intelligence/surveys/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"s8NG5UupOFA3KTlyyVtq3\",\"label\":\"Sprinklr Marketing\",\"title\":\"Sprinklr Marketing\",\"description\":\"Konsistent markengerechte globale Marketingkampagnen durchführen\",\"titleIcon\":\"marketing\",\"highlight\":{\"title\":\"Sprinklr Marketing Highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4Ot24uYBYiQuln1PtI1O3x\",\"title\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"defaultAsset\":{\"id\":\"5t0rgPwYmrtgLQ3fHaHrsU\",\"title\":\"Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5t0rgPwYmrtgLQ3fHaHrsU/5fc4c8b8abbf0ac09e1ac820bcef9e42/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"3VsyQyJczrbx5tUVfOaQxc\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/gartner-cmp-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Als „Leader“ ausgezeichnet: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/marketing-and-advertising/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"16iDjulOg2WqGCGLUG1iLI\",\"title\":\"Content-Marketing und Kampagnenplanung\",\"description\":\"Content-Planung,-produktion und -verteilung lückenlos zentral verwalten\",\"url\":\"/de/products/marketing-and-advertising/content-marketing/\",\"cta\":{\"label\":\"Content-Marketing und Kampagnenplanung\",\"url\":\"/de/products/marketing-and-advertising/content-marketing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"67JHZsyYQCkw7nTYtt7MCs\",\"title\":\"Social-Media-Werbung\",\"description\":\"Werbung über mehr als 10 Social-Media-Kanäle hinweg zusammenführen – auf einer einzigen Plattform\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social-Media-Werbung\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7GSPGFGqDuuxbSrk5Y4vOA\",\"title\":\"Marketing-Analytics\",\"description\":\"Verschaffen Sie sich unter Einbeziehung von Drittanbieterdaten eine einheitliche Sicht auf die Kampagnenperformance auf mehr als 30 Kanälen\",\"url\":\"/de/products/marketing-and-advertising/marketing-analytics/\",\"cta\":{\"label\":\"Marketing-Analytics\",\"url\":\"/de/products/marketing-and-advertising/marketing-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"J2DUVktGCOpWPWGqqwAGT\",\"title\":\"Moderation von Kommentaren zu Anzeigen\",\"description\":\"Erfassen, beobachten und reagieren Sie auf Kommentare zu Dark Posts auf Social-Media-Kanälen.\",\"url\":\"/de/products/marketing-and-advertising/ad-comment/\",\"cta\":{\"label\":\"Moderation von Kommentaren zu Anzeigen\",\"url\":\"/de/products/marketing-and-advertising/ad-comment/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]},{\"type\":\"LINK\",\"title\":\"Self-Service-Angebote\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social Self-Service\",\"url\":\"/de/products/social-media-management/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Social Self-Service\"},{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service Self‑Service\",\"url\":\"/de/products/customer-service/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Service Self‑Service\"}]},{\"type\":\"LINK\",\"title\":\"$undefined\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Digital Twin\",\"url\":\"/de/products/digital-twin/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Digital Twin\"}]},{\"type\":\"SUB_MENU\",\"title\":\"$undefined\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"45K01zdL1XcXrKvJWXWM1A\",\"label\":\"Sprinklr Plattform\",\"title\":\"Plattform\",\"description\":\"Die einzige\\\\n Unified-CXM-Plattform mit branchenweit führender KI\",\"titleIcon\":\"$undefined\",\"highlight\":{\"title\":\"Ventana Research \",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"2Gmvjs7MTdEsRDnXgURzsh\",\"title\":\"Ventana Research\",\"defaultAsset\":{\"id\":\"3xCGHQEQqYf0TjVSioD4IG\",\"title\":\"Ventana Research\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3xCGHQEQqYf0TjVSioD4IG/fd59100acdd497a6b85b440e633238b9/Ventana_Research.png\",\"details\":{\"size\":375567,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Ventana_Research.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iuOyeAKu374s8hfsDScIz\",\"name\":\"Sprinklr Platform Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/ventana-research-report-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Sprinklr im Customer Experience Management Value Index 2023 als „Exemplary Vendor“ (Vorbildlicher Anbieter) ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/platform/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"3SPC0g5RrPOCT3iEwpwQmv\",\"title\":\"Sprinklr AI\",\"description\":\"Die eigens entwickelte KI verarbeitet große Mengen an unstrukturierten Daten, um verwertbare Erkenntnisse zu gewinnen.\",\"url\":\"/products/platform/ai/\",\"cta\":{\"label\":\"Sprinklr AI\",\"url\":\"/products/platform/ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"oP2ebAazbiP4Q9Y8y6Q6W\",\"title\":\"Sprinklr AI+\",\"description\":\"Die besten Technologien und Tools der Sprinklr AI und generativen KI\",\"url\":\"/products/platform/ai-plus/\",\"cta\":{\"label\":\"Sprinklr AI+\",\"url\":\"/products/platform/ai-plus/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2xKXGnqDUfC5zjsvlViMAC\",\"title\":\"AI Studio\",\"description\":\"Erstellen Sie mühelos benutzerdefinierte, leistungsstarke Textklassifizierungsmodelle – ohne Programmieraufwand.\",\"url\":\"/products/platform/ai-studio/\",\"cta\":{\"label\":\"AI Studio\",\"url\":\"/products/platform/ai-studio/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"31zt5Jjp7nU1raTEb6u29x\",\"title\":\"Sicherheit\",\"description\":\"Entdecken Sie die Sicherheitsfunktionen und Datenschutzmaßnahmen von Sprinklr.\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Sicherheit\",\"url\":\"/trust/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6QjLjrW4MoWPSY1Pz6fl0v\",\"title\":\"Integrationen\",\"description\":\"Sie können Systeme und Anwendungen von Drittanbietern einbinden, um all Ihre Daten auf einer Plattform zusammenzuführen\",\"url\":\"/products/platform/integrations/\",\"cta\":{\"label\":\"Integrationen\",\"url\":\"/products/platform/integrations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5Xmv8oZC9rJetMvum7xO0W\",\"title\":\"Sandbox\",\"description\":\"Experimentieren und lernen Sie in einer separaten Testumgebung, die Ihre Live-Produktionsumgebung widerspiegelt.\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"cta\":{\"label\":\"Sandbox\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3UBSlMDBLD06YrF5sPfXti\",\"title\":\"Ansicht\",\"description\":\"Nutzen Sie die Echtzeit-Datenvisualisierung für Command Centers, Beschilderung, Stadionanzeigen und mehr.\",\"url\":\"/products/platform/display/\",\"cta\":{\"label\":\"Ansicht\",\"url\":\"/products/platform/display/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2FLnsRl78O5Vlmj1JMBSSv\",\"title\":\"Präsentationen\",\"description\":\"Erstellen Sie markengerechte digitale Präsentationen zum Teilen, die automatisch mit Echtzeitdaten aktualisiert werden.\",\"url\":\"/products/platform/presentations/\",\"cta\":{\"label\":\"Präsentationen\",\"url\":\"/products/platform/presentations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5MoOjrBNsWDGzwyjAsBONf\",\"title\":\"Aktive Datenaufbewahrung\",\"description\":\"Zum Erfüllen Ihrer geschäftlichen Anforderungen oder einschlägiger Vorschriften können Sie Sprinklr-Daten für benutzerdefinierte Zeiträume speichern.\",\"url\":\"/products/platform/active-data-retention/\",\"cta\":{\"label\":\"Aktive Datenaufbewahrung\",\"url\":\"/products/platform/active-data-retention/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7kWAjMQbCpXEJ3efM18ZSP\",\"title\":\"API\",\"description\":\"Verwenden Sie RESTful-Web-APIs, um Daten zu integrieren und Prozesse mit externen Systemen auszuführen.\",\"url\":\"https://developer.sprinklr.com/\",\"cta\":{\"label\":\"API\",\"url\":\"https://developer.sprinklr.com/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]}]},{\"type\":\"MULTI_LEVEL_INFO_HIGHLIGHTS\",\"contentType\":\"refreshNestedMenuInfoHighlights\",\"id\":\"1UdsQ8ll1EPjMDRzofl7iG\",\"label\":\"Lösungen\",\"subMenuItems\":[{\"type\":\"INFO_HIGHLIGHTS\",\"label\":\"Nach Branche\",\"subNavItems\":[{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"6bAblbe9NXugikWnyCCrLG\",\"label\":\"CPG\",\"title\":\"Sprinklr für CPG-Marken\",\"description\":\"Bahnbrechenden Trends immer einen Schritt voraus bleiben, ansprechende Produkte entwickeln und treue Kunden gewinnen\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/cpg/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2qLnCjH1TLzJVCBn2nYtH8\",\"label\":\"Finanzdienstleistungen\",\"title\":\"Sprinklr für Finanzdienstleistungen\",\"description\":\"Personalisieren Sie Kundeninteraktionen bei unternehmensweiter Governance und Compliance\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/financial-services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"4maWioMPYZThPJdwsGuVUc\",\"label\":\"Öffentlicher Sektor\",\"title\":\"Öffentlicher Sektor\",\"description\":\"Öffentlicher Sektor\",\"overviewCta\":{\"label\":\"Government\",\"url\":\"/de/industries/government/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"5jsqBFaB6xRagFrNaHdrGB\",\"label\":\"Retail\",\"title\":\"Sprinklr für den Einzelhandel\",\"description\":\"Behalten Sie die Verbrauchertrends im Blick, verfolgen Sie die Performance der Filialen, optimieren Sie das Einkaufserlebnis und fördern Sie die Kundenbindung\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/retail\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2aDq84TweKc2tBBhfo3hRH\",\"label\":\"Technologie\",\"title\":\"Sprinklr für Tech-Unternehmen\",\"description\":\"Setzen Sie Innovationen schneller um und gestalten Sie unvergessliche Customer-Experiences\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/technology/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"3fINYtHt7Wyt5DccNGZDKC\",\"label\":\"Telekommunikation\",\"title\":\"Sprinklr für die Telekommunikation\",\"description\":\"Fördern Sie die Kundenbindung, indem Sie Abonnenten in allen Phasen beeindruckende Erlebnisse bieten.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/telecom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"34ujuRt7O1KWdfki5EJWG7\",\"label\":\"Reise- und Gastgewerbe\",\"title\":\"Sprinklr für das Reise- und Gastgewerbe\",\"description\":\"Bieten Sie Ihren Gästen und Passagieren weltweit 5-Sterne-Erlebnisse\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/travel-hospitality/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]}]},{\"type\":\"LINKS_COLUMN\",\"label\":\"Von Teams\",\"columns\":[{\"title\":\"Marketingteams\",\"description\":\"Unify marketing teams, create impactful brand narratives that engage your audience and boost revenue.\",\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/teams/marketing/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Krisenmanagement\",\"cta\":{\"label\":\"Krisenmanagement\",\"url\":\"/de/teams/marketing/crisis-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Content-Lifecycle-Management\",\"cta\":{\"label\":\"Content-Lifecycle-Management\",\"url\":\"/de/teams/marketing/campaign-content-lifecycle-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social-Media-Management\",\"cta\":{\"label\":\"Social-Media-Management\",\"url\":\"/de/teams/marketing/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Compliance im digitalen Verkauf\",\"cta\":{\"label\":\"Compliance im digitalen Verkauf\",\"url\":\"/de/teams/marketing/compliant-digital-selling/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Franchise-Digital-Management\",\"cta\":{\"label\":\"Franchise-Digital-Management\",\"url\":\"/de/teams/marketing/franchise-digital-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Reputationsmanagement für Führungskräfte\",\"cta\":{\"label\":\"Reputationsmanagement für Führungskräfte\",\"url\":\"/de/teams/marketing/executive-reputation-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Branchenerkenntnisse und Wettbewerbsinformationen\",\"cta\":{\"label\":\"Branchenerkenntnisse und Wettbewerbsinformationen\",\"url\":\"/de/teams/marketing/industry-insights-competitive-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Kreative Einblicke und Produktionsoptimierung\",\"cta\":{\"label\":\"Kreative Einblicke und Produktionsoptimierung\",\"url\":\"/de/teams/marketing/creative-insights-production-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]},{\"title\":\"Customer-Service-Teams\",\"description\":\"Unify contact center teams, reduce costs, and deliver outstanding service across all channels.\",\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/teams/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Omnichannel Contact Center\",\"cta\":{\"label\":\"Omnichannel Contact Center\",\"url\":\"/de/teams/customer-service/omnichannel-contact-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Customer-Self-Service\",\"cta\":{\"label\":\"Customer-Self-Service\",\"url\":\"/de/teams/customer-service/customer-self-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Digitaler Kundenservice\",\"cta\":{\"label\":\"Digitaler Kundenservice\",\"url\":\"/de/teams/customer-service/digital-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Outbound-Kampagnenmanagement\",\"cta\":{\"label\":\"Outbound-Kampagnenmanagement\",\"url\":\"/de/teams/customer-service/outbound-campaign-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Workforce Engagement Management\",\"cta\":{\"label\":\"Workforce Engagement Management\",\"url\":\"/de/teams/customer-service/workforce-engagement-and-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Contact Center Intelligence\",\"cta\":{\"label\":\"Contact Center Intelligence\",\"url\":\"/de/teams/customer-service/contact-center-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Kundenservice über Social Media\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/teams/customer-service/social-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Conversational Commerce\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Proaktive digitale Interaktion\",\"cta\":{\"label\":\"Proaktive digitale Interaktion\",\"url\":\"/de/teams/customer-service/proactive-digital-engagement/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]}]}]},{\"type\":\"LINK\",\"label\":\"Unified-CXM\",\"cta\":{\"label\":\"Unified-CXM\",\"url\":\"/de/unified-cxm/\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Kunden\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"6cptF4AhQ3tSBHhHyNQS97\",\"label\":\"Kunden\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2z26hg5csfuRG62Ei5CfnG\",\"title\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"cta\":{\"label\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3ByFekkZ5az60xJXl4Wo87\",\"title\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"cta\":{\"label\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1rWLF8ktzxqDYeVwybof0F\",\"title\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"cta\":{\"label\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Unternehmen\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"3nA2nUnSRI68gNogwJsJvI\",\"label\":\"Unternehmen\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2yaBTc6IAkBsFzpgI8zDY0\",\"title\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"cta\":{\"label\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"Plsbj6VlTMG21bpZCYDFx\",\"title\":\"Leadership\",\"url\":\"/de/leadership/\",\"cta\":{\"label\":\"Leadership\",\"url\":\"/de/leadership/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"72nAEIyJ8gNCX9EcnM2tDO\",\"title\":\"Newsroom\",\"url\":\"/newsroom/\",\"cta\":{\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5OnVbwS5EQAPoxY2Qfvt9N\",\"title\":\"Partner\",\"url\":\"/partners/\",\"cta\":{\"label\":\"Partner\",\"url\":\"/partners/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"46843pGi867hDuyqTwn5Xx\",\"title\":\"Karriere\",\"url\":\"/careers/\",\"cta\":{\"label\":\"Karriere\",\"url\":\"/careers/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2f2o26OyXEpA67tY79OP4L\",\"title\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"cta\":{\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4PHqae8dPnIw3ykhBES4Fx\",\"title\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41QuS72qG1AJsqe7ACJdTd\",\"title\":\"Nachhaltigkeit\",\"url\":\"/sustainability/\",\"cta\":{\"label\":\"Nachhaltigkeit\",\"url\":\"/sustainability/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Ressourcen\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"60sA5E5VFYu8B6WvN53J1T\",\"label\":\"Mehr erfahren\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"68Li6sl7zj8X8Zkz71wAqn\",\"title\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"cta\":{\"label\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3nZA2k9i8kfJJCUyFBGD4C\",\"title\":\"Bewertung des KI-Reifegrads\",\"url\":\"/ai-maturity-assessment/\",\"cta\":{\"label\":\"Bewertung des KI-Reifegrads\",\"url\":\"/ai-maturity-assessment/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3A1j3likQPDUaSCEl3CgFS\",\"title\":\"CX-WISE\",\"url\":\"/cx-wise/#home\",\"cta\":{\"label\":\"CX-WISE\",\"url\":\"/cx-wise/#home\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"25ThKvybr7zNQ2fmxrAI3Q\",\"title\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"cta\":{\"label\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6SEw2qhgCOwyVbZbovqV3O\",\"title\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"cta\":{\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2hNbreYZyqxlTaCXzUZiVP\",\"title\":\"E-Books und Reports\",\"url\":\"/resources/\",\"cta\":{\"label\":\"E-Books und Reports\",\"url\":\"/resources/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"76aU6JY2rJ1nT7Bh1tQBHU\",\"title\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"cta\":{\"label\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5irCgCd688WbWpC6XWC4NH\",\"title\":\"Blog\",\"url\":\"/blog/\",\"cta\":{\"label\":\"Blog\",\"url\":\"/blog/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2l4TKteIQK2bn5qHr1vxT3\",\"title\":\"Unified-CXM-Leitfaden\",\"url\":\"/cxm/\",\"cta\":{\"label\":\"Unified-CXM-Leitfaden\",\"url\":\"/cxm/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3giEFHOjx5yYNxDYxFlDvu\",\"title\":\"Forbes Einflussreicher CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"cta\":{\"label\":\"Forbes Einflussreicher CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"2locdOdAB67ldUmOJiWnXt\",\"label\":\"Services\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"ARfY6lYf1jJ536KKmdOk9\",\"title\":\"Services\",\"url\":\"/services/\",\"cta\":{\"label\":\"Services\",\"url\":\"/services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3C2k8RWGSg6XoFRpzJ6OBK\",\"title\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"cta\":{\"label\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5NN5u2zyxblc2og40ibOPP\",\"title\":\"Für Agenturen\",\"url\":\"/agency/\",\"cta\":{\"label\":\"Für Agenturen\",\"url\":\"/agency/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"369byZkicWLi7Xrs80ncxS\",\"label\":\"Support\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"1Nrnl022IxhRlgAa03sYVx\",\"title\":\"Help-Center\",\"url\":\"/help/\",\"cta\":{\"label\":\"Help-Center\",\"url\":\"/help/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41JZjfBQ8wiOUBKFefFS3g\",\"title\":\"Versionshinweise\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"cta\":{\"label\":\"Versionshinweise\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"165C1uXJzbaWliFL5TFTq1\",\"title\":\"Kontakt\",\"url\":\"/contact-us/\",\"cta\":{\"label\":\"Kontakt\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]}]}]}],[\"$\",\"div\",null,{\"className\":\"hidden desktop-sm:block\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full relative bg-white transition-[top] duration-200 border-b border-b-menuBorder px-20 desktop-lg:px-[120px] py-4 desktop-lg:pb-5\",\"style\":\"$undefined\",\"children\":[[\"$\",\"$L29\",null,{\"children\":[\"$\",\"div\",null,{\"className\":\"w-full flex justify-end items-center gap-6 desktop-lg:gap-8 pb-2.5\",\"children\":[[\"$\",\"$L2a\",null,{\"contentType\":\"refreshCta\",\"id\":\"44wxoessCg23p4ejC2LVxI\",\"name\":\"Header - Login\",\"type\":\"LINK\",\"label\":\"Anmeldung\",\"url\":\"https://app.sprinklr.com/ui/app-redirect\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80\",\"data-text\":\"Anmeldung\",\"children\":\"Anmeldung\"}],null]}]}],[\"$\",\"$L2a\",null,{\"contentType\":\"refreshCta\",\"id\":\"5soxD6Oqzdf37TLzrQ4pno\",\"name\":\"Header - Support\",\"type\":\"BUTTON\",\"label\":\"Support\",\"url\":\"/help\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-cometBlack hover:text-cometBlack/80\",\"data-text\":\"Support\",\"children\":\"Support\"}],null]}]}],[\"$\",\"$L2b\",null,{\"variant\":\"HEADER\",\"translations\":[{\"locale\":\"en-US\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"English (en-US)\",\"url\":\"/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"fr-FR\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"French (fr-FR)\",\"url\":\"/fr/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"es-001\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Spanish (es-001)\",\"url\":\"/es/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}},{\"locale\":\"de-DE\",\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"German (de-DE)\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"icon\":\"$undefined\"}}],\"activeLocale\":\"de-DE\"}]]}]}],[\"$\",\"div\",null,{\"className\":\"w-full flex gap-6 desktop-lg:gap-10\",\"children\":[[\"$\",\"div\",null,{\"className\":\"self-center\",\"children\":[\"$\",\"$L2a\",null,{\"name\":\"Sprinklr Logo\",\"label\":\"Sprinklr Logo\",\"url\":\"de/\",\"action\":\"NAVIGATE\",\"children\":[[\"$\",\"$L2c\",null,{}],[\"$\",\"span\",null,{\"className\":\"sr-only\",\"children\":\"Sprinklr\"}]]}]}],[\"$\",\"div\",null,{\"className\":\"w-full h-full flex justify-between\",\"children\":[[\"$\",\"$L2d\",null,{\"items\":[{\"type\":\"MEGA_MENU\",\"label\":\"Produkte\",\"subNavCta\":\"$undefined\",\"sections\":[{\"type\":\"SUB_MENU\",\"title\":\"Unternehmensangebote\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"622KogHESxmgihlFZlN4pb\",\"label\":\"Sprinklr Service\",\"title\":\"Sprinklr Service\",\"description\":\"Über Sprach-, Social-Media- und digitale Kanäle hinweg eine einheitliche Customer-Experience bieten\",\"titleIcon\":\"service\",\"highlight\":{\"title\":\"Sprinklr Service highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"vWHUeDIDicAXdvK2sJKI8\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"defaultAsset\":{\"id\":\"5liiHl8t1gUKVfTkvGGhXv\",\"title\":\"Named as a Challenger: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5liiHl8t1gUKVfTkvGGhXv/413714458d679298438f0b3404b47c9a/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"5WO3LfPGQLJkRVESH2eXC0\",\"name\":\"CTA gartner highlight\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/gartner-conversational-ai-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Als „Challenger“ ausgezeichnet: 2023 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"47CkgAYD9SctifTTl8XOAM\",\"title\":\"Eingehende Anrufe\",\"description\":\"Durch mühelose Anrufe vereinfachen Sie den Sprachkanal, damit Ihre Mitarbeiter einen Service bieten können, der Kunden begeistert\",\"url\":\"/de/products/customer-service/inbound-voice/\",\"cta\":{\"label\":\"Eingehende Anrufe\",\"url\":\"/de/products/customer-service/inbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7tQuezoxmMnPWKJ38F0BXy\",\"title\":\"Ausgehende Anrufe\",\"description\":\"Mit KI-gestützten Dialern die Verbindungsraten und die Kampagnenproduktivität erhöhen\",\"url\":\"/de/products/customer-service/outbound-voice/\",\"cta\":{\"label\":\"Ausgehende Anrufe\",\"url\":\"/de/products/customer-service/outbound-voice/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3DIjBJELJhkqnRhNATJreT\",\"title\":\"Kundenservice über Social Media\",\"description\":\"Den Kundenservice auf mehr als 15 Social-Media-Kanäle ausweiten\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1BUNCEFbSTv1JYOpPYN9m1\",\"title\":\"Live-Chat-Support\",\"description\":\"Bieten Sie über alle digitalen Kanäle hinweg schnellen Kundenservice zur Umsatzförderung\",\"url\":\"/de/products/customer-service/livechat/\",\"cta\":{\"label\":\"Live-Chat-Support\",\"url\":\"/de/products/customer-service/livechat/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4lSZmdgXewLOIVwSKQRH4C\",\"title\":\"Communitys\",\"description\":\"Kunden Interaktionen, Self-Service, Zusammenarbeit und Wissensaustausch ermöglichen\",\"url\":\"/de/products/customer-service/community-forum/\",\"cta\":{\"label\":\"Communitys\",\"url\":\"/de/products/customer-service/community-forum/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7vccscbMFBYlOYKy6l6qbe\",\"title\":\"Conversational-AI-Plattform\",\"description\":\"Mit skalierbaren Bots auf Grundlage generativer KI optimieren Sie Vertrieb, Self-Service und Support\",\"url\":\"/de/products/customer-service/conversational-ai/\",\"cta\":{\"label\":\"Conversational-AI-Plattform\",\"url\":\"/de/products/customer-service/conversational-ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Po96LBELpnrRmQq5habxc\",\"title\":\"Conversational IVR\",\"description\":\"Mit Voice-Bots Self-Service ermöglichen und komplexere Fragen an Mitarbeitende weiterleiten\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"cta\":{\"label\":\"Conversational IVR\",\"url\":\"/de/products/customer-service/conversational-ivr/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"73hTR1CwUPyw7IBD5lniSc\",\"title\":\"Wissensdatenbank-Software\",\"description\":\"Geben Sie Mitarbeitenden und Kunden sofort umsetzbare Antworten und Empfehlungen\",\"url\":\"/de/products/customer-service/knowledge-base/\",\"cta\":{\"label\":\"Wissensdatenbank-Software\",\"url\":\"/de/products/customer-service/knowledge-base/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2J1KgXRFPOcvQ8bRTzoEZp\",\"title\":\"Unified-Agent-Desktop\",\"description\":\"Zugriff auf 360 -Kundenprofile, Gesprächsverläufe, Artikel in der Wissensdatenbank und mehr – alles auf einem Bildschirm\",\"url\":\"/de/products/customer-service/agent-console/\",\"cta\":{\"label\":\"Unified-Agent-Desktop\",\"url\":\"/de/products/customer-service/agent-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"8VnzuGq8d628E3tOeKVVn\",\"title\":\"Mitarbeiterunterstützung\",\"description\":\"KI einsetzen, um Agenten Unterstützung anzubieten und Workflows zu automatisieren\",\"url\":\"/de/products/customer-service/agent-assist/\",\"cta\":{\"label\":\"Mitarbeiterunterstützung\",\"url\":\"/de/products/customer-service/agent-assist/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1lhuIttBGhNTw41NcGSR7x\",\"title\":\"Omnichannel-Routing\",\"description\":\"Richten Sie KI-gestütztes Routing ein, um Kunden an die richtigen Mitarbeitenden weiterzuleiten\",\"url\":\"/de/products/customer-service/omnichannel-routing/\",\"cta\":{\"label\":\"Omnichannel-Routing\",\"url\":\"/de/products/customer-service/omnichannel-routing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3k79jcalZqSQwaCmdlE8ae\",\"title\":\"KI-gestütztes Qualitätsmanagement\",\"description\":\"Qualität, Compliance und personalisiertes Coaching für Mitarbeitende\",\"url\":\"/de/products/customer-service/quality-management/\",\"cta\":{\"label\":\"KI-gestütztes Qualitätsmanagement\",\"url\":\"/de/products/customer-service/quality-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5YaKiV6rCiIjw2QolJiIOg\",\"title\":\"Supervisor Console\",\"description\":\"Vorgesetzten die optimale Entscheidungsfindung und Planung erleichtern\",\"url\":\"/de/products/customer-service/supervisor-console/\",\"cta\":{\"label\":\"Supervisor Console\",\"url\":\"/de/products/customer-service/supervisor-console/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6KaP9zsg1m8mBhHRShR6ju\",\"title\":\"Conversational Analytics\",\"description\":\"Gewinnen Sie über alle Kanäle hinweg fundierte Erkenntnisse aus 100 % der Kundengespräche\",\"url\":\"/de/products/customer-service/conversational-analytics/\",\"cta\":{\"label\":\"Conversational Analytics\",\"url\":\"/de/products/customer-service/conversational-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2KClI71ng8AriStMAqjANU\",\"title\":\"Workforce-Management\",\"description\":\"Durch effiziente Planung für das Contact Center die Produktivität und Mitarbeiterauslastung fördern\",\"url\":\"/de/products/customer-service/workforce-management/\",\"cta\":{\"label\":\"Workforce-Management\",\"url\":\"/de/products/customer-service/workforce-management/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6Bzp6CJaZ6PHVRQJW8S6fm\",\"title\":\"Reporting und Analysen\",\"description\":\"Mit benutzerdefinierten Berichten und Dashboards Erkenntnisse nahtlos auf andere Unternehmensbereiche ausweiten\",\"url\":\"/de/products/customer-service/analytics-and-reporting/\",\"cta\":{\"label\":\"Reporting und Analysen\",\"url\":\"/de/products/customer-service/analytics-and-reporting/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3yldZLUodd6zWJ4FwH3H7G\",\"title\":\"Omnichannel-Befragungen\",\"description\":\"Erfassen Sie Kundenfeedback mit personalisierten, kanalübergreifend skalierbaren Befragungen\",\"url\":\"/de/products/customer-service/omnichannel-survey/\",\"cta\":{\"label\":\"Omnichannel-Befragungen\",\"url\":\"/de/products/customer-service/omnichannel-survey/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1wPxdngCoVpDmJd3WxXapQ\",\"title\":\"Geführte Workflows\",\"url\":\"/de/products/customer-service/guided-workflow/\",\"cta\":{\"label\":\"Geführte Workflows\",\"url\":\"/de/products/customer-service/guided-workflow/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3i5AEdwmhbu9z91kilgv92\",\"title\":\"Service-Command-Center\",\"url\":\"/de/products/customer-service/service-command-center/\",\"cta\":{\"label\":\"Service-Command-Center\",\"url\":\"/de/products/customer-service/service-command-center/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"35UbRdZnrH7xq5w7BkHusf\",\"label\":\"Sprinklr Social\",\"title\":\"Sprinklr Social\",\"description\":\"Kunden erreichen, ansprechen und zuhören – das gelingt Ihnen über alle Social-Media-Kanäle\",\"auxLinkGroupTitle\":\"Kompatibel mit\",\"titleIcon\":\"social\",\"highlight\":{\"title\":\"Named a Leader in the Q3 2021 Forrester Wave for Social Suites\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"7HD4xR8IjC6xT3oD1XVQxN\",\"title\":\"Forrester Wave - V1\",\"defaultAsset\":{\"id\":\"7N18aq3Yn5l5pV5XN0mLcT\",\"title\":\"Forrester Wave \",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/7N18aq3Yn5l5pV5XN0mLcT/475e9e18c605ccdcbd5351f4bf49a71d/MicrosoftTeams-image__51_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (51).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iqIFHaHQZ7x8r4APLiqHo\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/forrester-wave-social-suites\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"In Forrester Wave for Social Suites Q3 2021 als „Leader“ ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4JP2mP5I7MK5DZRbnv3DZN\",\"title\":\"Publishing und Engagement auf Social Media\",\"description\":\"Auf einer einzigen Plattform Markeninhalte über mehr als 30 Kanäle hinweg planen, verwalten und messen\",\"url\":\"/de/products/social-media-management/social-media-publishing-platform/\",\"cta\":{\"label\":\"Publishing und Engagement auf Social Media\",\"url\":\"/de/products/social-media-management/social-media-publishing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2Z68PNZyiOWfSAyMcNUzzX\",\"title\":\"Employee-Advocacy\",\"description\":\"Fördern, messen und optimieren Sie die Employee-Advocacy für Ihre Marke auf Social Media\",\"url\":\"/de/products/social-media-management/employee-advocacy-platform/\",\"cta\":{\"label\":\"Employee-Advocacy\",\"url\":\"/de/products/social-media-management/employee-advocacy-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3Hoh2ICWJ1BfC4mGgQvb85\",\"title\":\"Social-Media-Marketing für dezentrale Teams\",\"description\":\"Ermöglichen Sie es dezentralen Teams, konsequent markengerechte Social-Media-Erlebnisse bereitzustellen\",\"url\":\"/de/products/social-media-management/distributed-marketing-platform/\",\"cta\":{\"label\":\"Social-Media-Marketing für dezentrale Teams\",\"url\":\"/de/products/social-media-management/distributed-marketing-platform/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2DdJOxpMBKDdNuGliZ6BVK\",\"title\":\"Social-Listening\",\"description\":\"Kanalübergreifend Echtzeit-Einblicke in das Kundenfeedback gewinnen\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social-Listening\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2wuH4B7YWewDAN0ByJvXh1\",\"title\":\"Social-Media-Werbung\",\"description\":\"Werbung über mehr als 10 Social-Media-Kanäle hinweg zusammenführen\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social-Media-Werbung\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"X8Kd3xAkcCrDOo9rOJsWa\",\"title\":\"Conversational Commerce\",\"description\":\"Fördern Sie den Umsatz über Social Media mit individuellen chatbasierten Kauferlebnissen\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2W38DXPSEVauqHE6LZBwpK\",\"title\":\"Kundenservice über Social Media\",\"description\":\"Den Kundenservice auf mehr als 15 Social-Media-Kanäle ausweiten\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/products/customer-service/social-media-channels/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}]},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"1SDjGWbo2X8VM9ia9Odvqo\",\"label\":\"Sprinklr Insights\",\"title\":\"Sprinklr Insights\",\"description\":\"Echtzeit-Einblicke in Verbraucher, Produkte und Märkte erschließen\",\"titleIcon\":\"insights\",\"highlight\":{\"title\":\"Forrester Sprinklr highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4EASMZixA2wtXOquQjyXLF\",\"title\":\"Forrester Wave\",\"defaultAsset\":{\"id\":\"pdxqFmW7mZGKnOctyEWln\",\"title\":\"Forrester Wave\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/pdxqFmW7mZGKnOctyEWln/e4b19ac831c36c7620aa0a6149861409/MicrosoftTeams-image__50_.png\",\"details\":{\"size\":60185,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"MicrosoftTeams-image (50).png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2hGel7ixF5xphzytLJdQ2P\",\"name\":\"Sprinklr Insights Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/forrester-wave-social-suites/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"In Forrester Wave for Social Listening Platforms Q4 2020 als „Leader“ ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/consumer-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"4T1HFvtf4I640ChhdNjSKU\",\"title\":\"Social-Listening\",\"description\":\"Gewinnen Sie Echtzeit-Einblicke in das Kundenfeedback auf digitalen und konventionellen Kanälen\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"cta\":{\"label\":\"Social-Listening\",\"url\":\"/de/products/consumer-intelligence/social-listening/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"30YhiGycuILc6fKiCO0Nre\",\"title\":\"Wettbewerbserkenntnisse und Benchmarking\",\"description\":\"Ihre Performance auf Social Media im Vergleich mit Mitbewerbern und führenden Marken analysieren\",\"url\":\"/de/products/consumer-intelligence/competitive-benchmarking/\",\"cta\":{\"label\":\"Wettbewerbserkenntnisse und Benchmarking\",\"url\":\"/de/products/consumer-intelligence/competitive-benchmarking/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7efBYt5STiXROVPXLhD5ty\",\"title\":\"Product Insights\",\"description\":\"Gewinnen Sie aus dem Kundenfeedback Einblicke in den gesamten Lebenszyklus Ihrer Produkte\",\"url\":\"/de/products/consumer-intelligence/product-insights/\",\"cta\":{\"label\":\"Product Insights\",\"url\":\"/de/products/consumer-intelligence/product-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2uty5f4Oansux0yUBZ8K8G\",\"title\":\"Insights zu Standorten\",\"description\":\"Ermitteln Sie Kundenfeedback zur Performance der Filialen auf lokaler, regionaler und globaler Ebene\",\"url\":\"/de/products/consumer-intelligence/location-insights/\",\"cta\":{\"label\":\"Insights zu Standorten\",\"url\":\"/de/products/consumer-intelligence/location-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4u2PB1PdwBx9viFAOZtnHE\",\"title\":\"Visual Insights\",\"description\":\"Die KI-gestützten Bilderkennungsfunktionen von Sprinklr gehen über Text allein hinaus und decken Erkenntnisse aus visuellen Daten auf\",\"url\":\"/de/products/consumer-intelligence/visual-insights/\",\"cta\":{\"label\":\"Visual Insights\",\"url\":\"/de/products/consumer-intelligence/visual-insights/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7Ia6WyOJgiBwwCQhK76vLI\",\"title\":\"Media-Monitoring und -Analysen\",\"description\":\"Verfolgen Sie Markenerwähnungen in den Medien, erfassen Sie Trends und Erkenntnisse und entwickeln Sie eine effektive PR-Strategie\",\"url\":\"/de/products/consumer-intelligence/media-monitoring/\",\"cta\":{\"label\":\"Media-Monitoring und -Analysen\",\"url\":\"/de/products/consumer-intelligence/media-monitoring/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7fb9yDEwOuIs4g63O7KS7p\",\"title\":\"Sprinklr Surveys\",\"url\":\"/de/products/consumer-intelligence/surveys/\",\"cta\":{\"label\":\"Sprinklr Surveys\",\"url\":\"/de/products/consumer-intelligence/surveys/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"},{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"s8NG5UupOFA3KTlyyVtq3\",\"label\":\"Sprinklr Marketing\",\"title\":\"Sprinklr Marketing\",\"description\":\"Konsistent markengerechte globale Marketingkampagnen durchführen\",\"titleIcon\":\"marketing\",\"highlight\":{\"title\":\"Sprinklr Marketing Highlight\",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"4Ot24uYBYiQuln1PtI1O3x\",\"title\":\"Named as a Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"defaultAsset\":{\"id\":\"5t0rgPwYmrtgLQ3fHaHrsU\",\"title\":\"Leader: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/5t0rgPwYmrtgLQ3fHaHrsU/5fc4c8b8abbf0ac09e1ac820bcef9e42/Gartner-_Sprinklr.png\",\"details\":{\"size\":58191,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Gartner-_Sprinklr.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"3VsyQyJczrbx5tUVfOaQxc\",\"name\":\"Refresh CTA\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/gartner-cmp-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Als „Leader“ ausgezeichnet: 2023 Gartner® Magic Quadrant™ for Content Marketing Platforms\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/marketing-and-advertising/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"16iDjulOg2WqGCGLUG1iLI\",\"title\":\"Content-Marketing und Kampagnenplanung\",\"description\":\"Content-Planung,-produktion und -verteilung lückenlos zentral verwalten\",\"url\":\"/de/products/marketing-and-advertising/content-marketing/\",\"cta\":{\"label\":\"Content-Marketing und Kampagnenplanung\",\"url\":\"/de/products/marketing-and-advertising/content-marketing/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"67JHZsyYQCkw7nTYtt7MCs\",\"title\":\"Social-Media-Werbung\",\"description\":\"Werbung über mehr als 10 Social-Media-Kanäle hinweg zusammenführen – auf einer einzigen Plattform\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"cta\":{\"label\":\"Social-Media-Werbung\",\"url\":\"/de/products/marketing-and-advertising/social-advertising/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7GSPGFGqDuuxbSrk5Y4vOA\",\"title\":\"Marketing-Analytics\",\"description\":\"Verschaffen Sie sich unter Einbeziehung von Drittanbieterdaten eine einheitliche Sicht auf die Kampagnenperformance auf mehr als 30 Kanälen\",\"url\":\"/de/products/marketing-and-advertising/marketing-analytics/\",\"cta\":{\"label\":\"Marketing-Analytics\",\"url\":\"/de/products/marketing-and-advertising/marketing-analytics/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"J2DUVktGCOpWPWGqqwAGT\",\"title\":\"Moderation von Kommentaren zu Anzeigen\",\"description\":\"Erfassen, beobachten und reagieren Sie auf Kommentare zu Dark Posts auf Social-Media-Kanälen.\",\"url\":\"/de/products/marketing-and-advertising/ad-comment/\",\"cta\":{\"label\":\"Moderation von Kommentaren zu Anzeigen\",\"url\":\"/de/products/marketing-and-advertising/ad-comment/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]},{\"type\":\"LINK\",\"title\":\"Self-Service-Angebote\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social Self-Service\",\"url\":\"/de/products/social-media-management/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Social Self-Service\"},{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service Self‑Service\",\"url\":\"/de/products/customer-service/self-serve/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Service Self‑Service\"}]},{\"type\":\"LINK\",\"title\":\"$undefined\",\"items\":[{\"cta\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Digital Twin\",\"url\":\"/de/products/digital-twin/\",\"icon\":\"$undefined\"},\"label\":\"Sprinklr Digital Twin\"}]},{\"type\":\"SUB_MENU\",\"title\":\"$undefined\",\"items\":[{\"contentType\":\"refreshMegaMenuSubNavItem\",\"id\":\"45K01zdL1XcXrKvJWXWM1A\",\"label\":\"Sprinklr Plattform\",\"title\":\"Plattform\",\"description\":\"Die einzige\\\\n Unified-CXM-Plattform mit branchenweit führender KI\",\"titleIcon\":\"$undefined\",\"highlight\":{\"title\":\"Ventana Research \",\"image\":{\"contentType\":\"refreshImage\",\"id\":\"2Gmvjs7MTdEsRDnXgURzsh\",\"title\":\"Ventana Research\",\"defaultAsset\":{\"id\":\"3xCGHQEQqYf0TjVSioD4IG\",\"title\":\"Ventana Research\",\"description\":\"\",\"file\":{\"url\":\"//images.ctfassets.net/ukazlt65o6hl/3xCGHQEQqYf0TjVSioD4IG/fd59100acdd497a6b85b440e633238b9/Ventana_Research.png\",\"details\":{\"size\":375567,\"image\":{\"width\":1392,\"height\":1050}},\"fileName\":\"Ventana_Research.png\",\"contentType\":\"image/png\"}}},\"cta\":{\"contentType\":\"refreshCta\",\"id\":\"2iuOyeAKu374s8hfsDScIz\",\"name\":\"Sprinklr Platform Nav Highlight - Learn More\",\"type\":\"BUTTON\",\"label\":\"Mehr erfahren\",\"url\":\"/ventana-research-report-2023/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\"},\"description\":\"Sprinklr im Customer Experience Management Value Index 2023 als „Exemplary Vendor“ (Vorbildlicher Anbieter) ausgezeichnet\",\"isUpcomingReport\":false},\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/products/platform/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"3SPC0g5RrPOCT3iEwpwQmv\",\"title\":\"Sprinklr AI\",\"description\":\"Die eigens entwickelte KI verarbeitet große Mengen an unstrukturierten Daten, um verwertbare Erkenntnisse zu gewinnen.\",\"url\":\"/products/platform/ai/\",\"cta\":{\"label\":\"Sprinklr AI\",\"url\":\"/products/platform/ai/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"oP2ebAazbiP4Q9Y8y6Q6W\",\"title\":\"Sprinklr AI+\",\"description\":\"Die besten Technologien und Tools der Sprinklr AI und generativen KI\",\"url\":\"/products/platform/ai-plus/\",\"cta\":{\"label\":\"Sprinklr AI+\",\"url\":\"/products/platform/ai-plus/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2xKXGnqDUfC5zjsvlViMAC\",\"title\":\"AI Studio\",\"description\":\"Erstellen Sie mühelos benutzerdefinierte, leistungsstarke Textklassifizierungsmodelle – ohne Programmieraufwand.\",\"url\":\"/products/platform/ai-studio/\",\"cta\":{\"label\":\"AI Studio\",\"url\":\"/products/platform/ai-studio/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"31zt5Jjp7nU1raTEb6u29x\",\"title\":\"Sicherheit\",\"description\":\"Entdecken Sie die Sicherheitsfunktionen und Datenschutzmaßnahmen von Sprinklr.\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Sicherheit\",\"url\":\"/trust/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6QjLjrW4MoWPSY1Pz6fl0v\",\"title\":\"Integrationen\",\"description\":\"Sie können Systeme und Anwendungen von Drittanbietern einbinden, um all Ihre Daten auf einer Plattform zusammenzuführen\",\"url\":\"/products/platform/integrations/\",\"cta\":{\"label\":\"Integrationen\",\"url\":\"/products/platform/integrations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5Xmv8oZC9rJetMvum7xO0W\",\"title\":\"Sandbox\",\"description\":\"Experimentieren und lernen Sie in einer separaten Testumgebung, die Ihre Live-Produktionsumgebung widerspiegelt.\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"cta\":{\"label\":\"Sandbox\",\"url\":\"/products/platform/sprinklr-sandbox/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3UBSlMDBLD06YrF5sPfXti\",\"title\":\"Ansicht\",\"description\":\"Nutzen Sie die Echtzeit-Datenvisualisierung für Command Centers, Beschilderung, Stadionanzeigen und mehr.\",\"url\":\"/products/platform/display/\",\"cta\":{\"label\":\"Ansicht\",\"url\":\"/products/platform/display/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2FLnsRl78O5Vlmj1JMBSSv\",\"title\":\"Präsentationen\",\"description\":\"Erstellen Sie markengerechte digitale Präsentationen zum Teilen, die automatisch mit Echtzeitdaten aktualisiert werden.\",\"url\":\"/products/platform/presentations/\",\"cta\":{\"label\":\"Präsentationen\",\"url\":\"/products/platform/presentations/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5MoOjrBNsWDGzwyjAsBONf\",\"title\":\"Aktive Datenaufbewahrung\",\"description\":\"Zum Erfüllen Ihrer geschäftlichen Anforderungen oder einschlägiger Vorschriften können Sie Sprinklr-Daten für benutzerdefinierte Zeiträume speichern.\",\"url\":\"/products/platform/active-data-retention/\",\"cta\":{\"label\":\"Aktive Datenaufbewahrung\",\"url\":\"/products/platform/active-data-retention/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"7kWAjMQbCpXEJ3efM18ZSP\",\"title\":\"API\",\"description\":\"Verwenden Sie RESTful-Web-APIs, um Daten zu integrieren und Prozesse mit externen Systemen auszuführen.\",\"url\":\"https://developer.sprinklr.com/\",\"cta\":{\"label\":\"API\",\"url\":\"https://developer.sprinklr.com/\",\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}}],\"auxLinkGroupLinks\":\"$undefined\"}]}]},{\"type\":\"MULTI_LEVEL_INFO_HIGHLIGHTS\",\"contentType\":\"refreshNestedMenuInfoHighlights\",\"id\":\"1UdsQ8ll1EPjMDRzofl7iG\",\"label\":\"Lösungen\",\"subMenuItems\":[{\"type\":\"INFO_HIGHLIGHTS\",\"label\":\"Nach Branche\",\"subNavItems\":[{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"6bAblbe9NXugikWnyCCrLG\",\"label\":\"CPG\",\"title\":\"Sprinklr für CPG-Marken\",\"description\":\"Bahnbrechenden Trends immer einen Schritt voraus bleiben, ansprechende Produkte entwickeln und treue Kunden gewinnen\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/cpg/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2qLnCjH1TLzJVCBn2nYtH8\",\"label\":\"Finanzdienstleistungen\",\"title\":\"Sprinklr für Finanzdienstleistungen\",\"description\":\"Personalisieren Sie Kundeninteraktionen bei unternehmensweiter Governance und Compliance\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/financial-services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"4maWioMPYZThPJdwsGuVUc\",\"label\":\"Öffentlicher Sektor\",\"title\":\"Öffentlicher Sektor\",\"description\":\"Öffentlicher Sektor\",\"overviewCta\":{\"label\":\"Government\",\"url\":\"/de/industries/government/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"5jsqBFaB6xRagFrNaHdrGB\",\"label\":\"Retail\",\"title\":\"Sprinklr für den Einzelhandel\",\"description\":\"Behalten Sie die Verbrauchertrends im Blick, verfolgen Sie die Performance der Filialen, optimieren Sie das Einkaufserlebnis und fördern Sie die Kundenbindung\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/retail\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"2aDq84TweKc2tBBhfo3hRH\",\"label\":\"Technologie\",\"title\":\"Sprinklr für Tech-Unternehmen\",\"description\":\"Setzen Sie Innovationen schneller um und gestalten Sie unvergessliche Customer-Experiences\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/technology/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"3fINYtHt7Wyt5DccNGZDKC\",\"label\":\"Telekommunikation\",\"title\":\"Sprinklr für die Telekommunikation\",\"description\":\"Fördern Sie die Kundenbindung, indem Sie Abonnenten in allen Phasen beeindruckende Erlebnisse bieten.\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/telecom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]},{\"contentType\":\"refreshInfoHighlightsSubNavItem\",\"id\":\"34ujuRt7O1KWdfki5EJWG7\",\"label\":\"Reise- und Gastgewerbe\",\"title\":\"Sprinklr für das Reise- und Gastgewerbe\",\"description\":\"Bieten Sie Ihren Gästen und Passagieren weltweit 5-Sterne-Erlebnisse\",\"overviewCta\":{\"label\":\"Overview\",\"url\":\"/de/industries/travel-hospitality/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"highlights\":[]}]},{\"type\":\"LINKS_COLUMN\",\"label\":\"Von Teams\",\"columns\":[{\"title\":\"Marketingteams\",\"description\":\"Unify marketing teams, create impactful brand narratives that engage your audience and boost revenue.\",\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/teams/marketing/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Krisenmanagement\",\"cta\":{\"label\":\"Krisenmanagement\",\"url\":\"/de/teams/marketing/crisis-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Content-Lifecycle-Management\",\"cta\":{\"label\":\"Content-Lifecycle-Management\",\"url\":\"/de/teams/marketing/campaign-content-lifecycle-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Social-Media-Management\",\"cta\":{\"label\":\"Social-Media-Management\",\"url\":\"/de/teams/marketing/social-media-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Compliance im digitalen Verkauf\",\"cta\":{\"label\":\"Compliance im digitalen Verkauf\",\"url\":\"/de/teams/marketing/compliant-digital-selling/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Franchise-Digital-Management\",\"cta\":{\"label\":\"Franchise-Digital-Management\",\"url\":\"/de/teams/marketing/franchise-digital-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Reputationsmanagement für Führungskräfte\",\"cta\":{\"label\":\"Reputationsmanagement für Führungskräfte\",\"url\":\"/de/teams/marketing/executive-reputation-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Branchenerkenntnisse und Wettbewerbsinformationen\",\"cta\":{\"label\":\"Branchenerkenntnisse und Wettbewerbsinformationen\",\"url\":\"/de/teams/marketing/industry-insights-competitive-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Kreative Einblicke und Produktionsoptimierung\",\"cta\":{\"label\":\"Kreative Einblicke und Produktionsoptimierung\",\"url\":\"/de/teams/marketing/creative-insights-production-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]},{\"title\":\"Customer-Service-Teams\",\"description\":\"Unify contact center teams, reduce costs, and deliver outstanding service across all channels.\",\"overviewCta\":{\"label\":\"Übersicht\",\"url\":\"/de/teams/customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"},\"links\":[{\"title\":\"Omnichannel Contact Center\",\"cta\":{\"label\":\"Omnichannel Contact Center\",\"url\":\"/de/teams/customer-service/omnichannel-contact-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Customer-Self-Service\",\"cta\":{\"label\":\"Customer-Self-Service\",\"url\":\"/de/teams/customer-service/customer-self-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Digitaler Kundenservice\",\"cta\":{\"label\":\"Digitaler Kundenservice\",\"url\":\"/de/teams/customer-service/digital-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Outbound-Kampagnenmanagement\",\"cta\":{\"label\":\"Outbound-Kampagnenmanagement\",\"url\":\"/de/teams/customer-service/outbound-campaign-management/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Workforce Engagement Management\",\"cta\":{\"label\":\"Workforce Engagement Management\",\"url\":\"/de/teams/customer-service/workforce-engagement-and-optimization/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Contact Center Intelligence\",\"cta\":{\"label\":\"Contact Center Intelligence\",\"url\":\"/de/teams/customer-service/contact-center-intelligence/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Kundenservice über Social Media\",\"cta\":{\"label\":\"Kundenservice über Social Media\",\"url\":\"/de/teams/customer-service/social-customer-service/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Conversational Commerce\",\"cta\":{\"label\":\"Conversational Commerce\",\"url\":\"/de/teams/customer-service/conversational-commerce/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"title\":\"Proaktive digitale Interaktion\",\"cta\":{\"label\":\"Proaktive digitale Interaktion\",\"url\":\"/de/teams/customer-service/proactive-digital-engagement/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}]}]}]},{\"type\":\"LINK\",\"label\":\"Unified-CXM\",\"cta\":{\"label\":\"Unified-CXM\",\"url\":\"/de/unified-cxm/\",\"action\":\"NAVIGATE\",\"icon\":\"$undefined\"}},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Kunden\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"6cptF4AhQ3tSBHhHyNQS97\",\"label\":\"Kunden\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2z26hg5csfuRG62Ei5CfnG\",\"title\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"cta\":{\"label\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3ByFekkZ5az60xJXl4Wo87\",\"title\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"cta\":{\"label\":\"Sprinklr Champions\",\"url\":\"/sprinklr-champion/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"1rWLF8ktzxqDYeVwybof0F\",\"title\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"cta\":{\"label\":\"Sprinklr Community\",\"url\":\"https://community.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Unternehmen\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"3nA2nUnSRI68gNogwJsJvI\",\"label\":\"Unternehmen\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"2yaBTc6IAkBsFzpgI8zDY0\",\"title\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"cta\":{\"label\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"Plsbj6VlTMG21bpZCYDFx\",\"title\":\"Leadership\",\"url\":\"/de/leadership/\",\"cta\":{\"label\":\"Leadership\",\"url\":\"/de/leadership/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"72nAEIyJ8gNCX9EcnM2tDO\",\"title\":\"Newsroom\",\"url\":\"/newsroom/\",\"cta\":{\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5OnVbwS5EQAPoxY2Qfvt9N\",\"title\":\"Partner\",\"url\":\"/partners/\",\"cta\":{\"label\":\"Partner\",\"url\":\"/partners/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"46843pGi867hDuyqTwn5Xx\",\"title\":\"Karriere\",\"url\":\"/careers/\",\"cta\":{\"label\":\"Karriere\",\"url\":\"/careers/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2f2o26OyXEpA67tY79OP4L\",\"title\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"cta\":{\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"4PHqae8dPnIw3ykhBES4Fx\",\"title\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"cta\":{\"label\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41QuS72qG1AJsqe7ACJdTd\",\"title\":\"Nachhaltigkeit\",\"url\":\"/sustainability/\",\"cta\":{\"label\":\"Nachhaltigkeit\",\"url\":\"/sustainability/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]},{\"type\":\"LINKS_HIGHLIGHTS\",\"label\":\"Ressourcen\",\"subNavItems\":[{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"60sA5E5VFYu8B6WvN53J1T\",\"label\":\"Mehr erfahren\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"68Li6sl7zj8X8Zkz71wAqn\",\"title\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"cta\":{\"label\":\"Sprinklr Social ROI Estimator\",\"url\":\"/sprinklr-social-roi-estimator/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3nZA2k9i8kfJJCUyFBGD4C\",\"title\":\"Bewertung des KI-Reifegrads\",\"url\":\"/ai-maturity-assessment/\",\"cta\":{\"label\":\"Bewertung des KI-Reifegrads\",\"url\":\"/ai-maturity-assessment/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3A1j3likQPDUaSCEl3CgFS\",\"title\":\"CX-WISE\",\"url\":\"/cx-wise/#home\",\"cta\":{\"label\":\"CX-WISE\",\"url\":\"/cx-wise/#home\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"25ThKvybr7zNQ2fmxrAI3Q\",\"title\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"cta\":{\"label\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"6SEw2qhgCOwyVbZbovqV3O\",\"title\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"cta\":{\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2hNbreYZyqxlTaCXzUZiVP\",\"title\":\"E-Books und Reports\",\"url\":\"/resources/\",\"cta\":{\"label\":\"E-Books und Reports\",\"url\":\"/resources/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"76aU6JY2rJ1nT7Bh1tQBHU\",\"title\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"cta\":{\"label\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5irCgCd688WbWpC6XWC4NH\",\"title\":\"Blog\",\"url\":\"/blog/\",\"cta\":{\"label\":\"Blog\",\"url\":\"/blog/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"2l4TKteIQK2bn5qHr1vxT3\",\"title\":\"Unified-CXM-Leitfaden\",\"url\":\"/cxm/\",\"cta\":{\"label\":\"Unified-CXM-Leitfaden\",\"url\":\"/cxm/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3giEFHOjx5yYNxDYxFlDvu\",\"title\":\"Forbes Einflussreicher CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"cta\":{\"label\":\"Forbes Einflussreicher CMO 2024\",\"url\":\"/forbes-influential-cmos-2024/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"2locdOdAB67ldUmOJiWnXt\",\"label\":\"Services\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"ARfY6lYf1jJ536KKmdOk9\",\"title\":\"Services\",\"url\":\"/services/\",\"cta\":{\"label\":\"Services\",\"url\":\"/services/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"3C2k8RWGSg6XoFRpzJ6OBK\",\"title\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"cta\":{\"label\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"5NN5u2zyxblc2og40ibOPP\",\"title\":\"Für Agenturen\",\"url\":\"/agency/\",\"cta\":{\"label\":\"Für Agenturen\",\"url\":\"/agency/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"},{\"contentType\":\"refreshLinksHighlightsSubNavItem\",\"id\":\"369byZkicWLi7Xrs80ncxS\",\"label\":\"Support\",\"links\":[{\"contentType\":\"refreshNavLink\",\"id\":\"1Nrnl022IxhRlgAa03sYVx\",\"title\":\"Help-Center\",\"url\":\"/help/\",\"cta\":{\"label\":\"Help-Center\",\"url\":\"/help/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"41JZjfBQ8wiOUBKFefFS3g\",\"title\":\"Versionshinweise\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"cta\":{\"label\":\"Versionshinweise\",\"url\":\"https://www.sprinklr.com/help/categories/release-notes/6328445025677d3d31fd6dcd/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}},{\"contentType\":\"refreshNavLink\",\"id\":\"165C1uXJzbaWliFL5TFTq1\",\"title\":\"Kontakt\",\"url\":\"/contact-us/\",\"cta\":{\"label\":\"Kontakt\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"type\":\"LINK\",\"icon\":\"$undefined\"}}],\"highlights\":\"$undefined\"}]}]}],[\"$\",\"div\",null,{\"className\":\"flex justify-end flex-1 items-center gap-5 desktop-lg:gap-10\",\"children\":[[\"$\",\"$L2a\",null,{\"contentType\":\"refreshCta\",\"id\":\"42tF5Dv0kNR30M5Ti62VS4\",\"name\":\"Header - Pricing\",\"type\":\"LINK\",\"label\":\"Preise\",\"url\":\"/de/pricing/customer-service/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex items-center gap-2 desktop-lg:gap-2.5 w-max\",\"onMouseEnter\":\"$undefined\",\"children\":[null,[\"$\",\"span\",null,{\"className\":\"block uppercase py-0 desktop-sm:text-tablet-sm/overline-4 desktop-lg:text-desktop-large/overline-4 text-primarySpaceGrey hover:text-primaryOceanBlue\",\"data-text\":\"Preise\",\"children\":\"Preise\"}],null]}]}],null,[\"$\",\"$L2a\",null,{\"contentType\":\"refreshCta\",\"id\":\"5WbUxECGYBGgAFMi6jqKY4\",\"name\":\"Demo Care-Header CTA-Navigate\",\"type\":\"BUTTON\",\"label\":\"Demo\",\"url\":\"/de/demo-care/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3\",\"children\":\"Demo\"}]}]]}]]}]]}]]}]}]]}]}]\n"])</script><script>self.__next_f.push([1,"2f:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"Accordion\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"30:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionItem\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"31:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionTrigger\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"32:I{\"id\":40433,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"AccordionContent\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"34:I{\"id\":56353,\"chunks\":[\"7023:static/chunks/7023-769bcfabd908c56a.js\",\"3781:static/chunks/3781-38ba41154cb5f52f.js\",\"3866:static/chunks/3866-7a751827a68dfcd2.js\",\"5148:static/chunks/5148-3bd3c51401039bb6.js\",\"6642:static/chunks/6642-fac9125c082f637d.js\",\"4847:static/chunks/4847-809fb9652b0b7ffc.js\",\"6155:static/chunks/6155-5814ea6d0bdcacc9.js\",\"889:static/chunks/889-c9d0ce0751502429.js\",\"3501:static/chunks/3501-e71499995c0dd656.js\",\"7547:static/chunks/7547-3ae6ff2ef17b92d0.js\",\"5595:static/chunks/5595-3dc0987d7c0692e5.js\",\"6231:static/chunks/app/[locale]/products/[product]/[...feature]/page-d1391e0c3a5e0d7c.js\"],\"name\":\"Link\",\"async\":false}\n"])</script><script>self.__next_f.push([1,"2e:T57c,"])</script><script>self.__next_f.push([1,"M10.14 2.455c2.633 0 2.942.011 3.982.057.963.042 1.483.198 1.83.33.462.176.791.381 1.135.716.344.335.56.654.736 1.103.133.339.297.844.34 1.78.047 1.012.058 1.312.058 3.872 0 2.56-.011 2.86-.058 3.872-.043.936-.204 1.442-.34 1.78-.18.45-.392.769-.736 1.104a3.018 3.018 0 0 1-1.134.715c-.348.13-.868.289-1.83.33-1.041.046-1.35.058-3.983.058-2.632 0-2.941-.012-3.982-.057-.962-.042-1.482-.198-1.83-.331a3.066 3.066 0 0 1-1.135-.715 2.92 2.92 0 0 1-.735-1.103c-.133-.339-.297-.845-.34-1.78-.047-1.012-.059-1.313-.059-3.873 0-2.56.012-2.86.059-3.872.043-.936.203-1.441.34-1.78.18-.449.391-.768.735-1.103a3.02 3.02 0 0 1 1.135-.715c.348-.13.868-.29 1.83-.331 1.04-.05 1.354-.057 3.982-.057Zm0-1.727c-2.675 0-3.012.011-4.064.057-1.048.046-1.764.21-2.39.445a4.819 4.819 0 0 0-1.744 1.107A4.742 4.742 0 0 0 .803 4.033c-.242.609-.41 1.305-.457 2.328C.299 7.381.287 7.708.287 10.31c0 2.601.012 2.928.059 3.952.047 1.019.215 1.715.457 2.328a4.66 4.66 0 0 0 1.139 1.696c.547.532 1.099.86 1.744 1.107.626.236 1.342.4 2.394.445 1.052.046 1.385.057 4.064.057 2.68 0 3.012-.011 4.064-.057 1.049-.046 1.764-.21 2.394-.445a4.818 4.818 0 0 0 1.745-1.107 4.743 4.743 0 0 0 1.138-1.697c.242-.608.41-1.304.458-2.327.047-1.024.058-1.347.058-3.952 0-2.606-.011-2.93-.058-3.952-.047-1.02-.216-1.716-.458-2.328a4.66 4.66 0 0 0-1.138-1.697 4.903 4.903 0 0 0-1.745-1.107c-.626-.236-1.341-.4-2.394-.445C13.152.74 12.816.728 10.14.728Z"])</script><script>self.__next_f.push([1,"33:T64e,"])</script><script>self.__next_f.push([1,"M40.328 16.488c.77.498 2.157 1.096 3.595 1.096 1.233 0 2.106-.548 2.106-1.594 0-2.34-6.42-1.594-6.42-5.628 0-2.292 2.054-3.487 4.52-3.487 1.746 0 2.67.548 3.852 1.295l-.976 1.445c-1.182-.499-1.798-.847-2.98-.847-1.18 0-2.105.498-2.105 1.544 0 2.39 6.42 1.544 6.42 5.629 0 2.042-1.798 3.536-4.469 3.536-2.054 0-3.595-.847-4.52-1.544l.977-1.445ZM51.371 25.803V7.173h2.209V8.57c0 .348-.052.647-.052.647h.052s1.078-2.291 4.16-2.291c3.339 0 5.444 2.59 5.444 6.326 0 3.835-2.362 6.326-5.65 6.326-2.824 0-3.852-2.142-3.852-2.142h-.05s.05.448.05 1.046v7.422h-2.31v-.1Zm5.804-8.269c1.952 0 3.596-1.544 3.596-4.283 0-2.64-1.439-4.334-3.493-4.334-1.85 0-3.596 1.245-3.596 4.334 0 2.142 1.233 4.283 3.493 4.283ZM72.79 9.316c-2.415 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.174h2.31v2.142c0 .498-.05.897-.05.897h.05c.566-1.594 2.774-3.188 4.675-3.188v2.291h-.051ZM75.254 19.328V7.174h2.363v12.104h-2.363v.05ZM89.893 19.328v-7.273c0-1.693-.36-3.038-2.311-3.038-2.414 0-4.16 1.943-4.16 4.433v5.828h-2.363V7.174h2.31v1.843c0 .349-.05.697-.05.697h.05a5.217 5.217 0 0 1 4.726-2.839c2.928 0 4.263 1.544 4.263 4.632v7.77h-2.465v.05ZM103.965 19.328l-3.749-5.728h-1.85v5.728h-2.362V.648h2.363v10.91h1.797l3.493-4.384h2.517l-4.007 5.28v.05l4.469 6.774-2.671.05ZM113.262 19.328c-1.952 0-4.16-.349-4.16-3.337V.649h2.362v14.993c0 1.494 1.284 1.544 1.798 1.544v2.142ZM123.075 9.216c-2.414 0-4.572 2.59-4.572 4.931v5.031h-2.362V7.074h2.311v2.142c0 .498-.051.897-.051.897h.051c.565-1.594 2.774-3.188 4.674-3.188v2.291h-.051ZM76.435 4.634c.822 0 1.49-.647 1.49-1.445s-.668-1.444-1.49-1.444c-.823 0-1.49.646-1.49 1.444 0 .798.667 1.445 1.49 1.445Z"])</script><script>self.__next_f.push([1,"25:[\"$\",\"$L26\",null,{\"children\":[\"$\",\"footer\",null,{\"className\":\"text-white w-full leading-none z-10 relative\",\"children\":[\"$\",\"div\",null,{\"className\":\"w-full bg-black px-5 tablet-sm:px-10 desktop-sm:px-20 desktop-lg:px-[120px] pt-12 tablet-sm:pt-16 desktop-lg:pt-20 pb-10 desktop-lg:pb-16\",\"children\":[[\"$\",\"div\",null,{\"className\":\"desktop-sm:flex desktop-sm:border-b border-cometBlack\",\"children\":[[\"$\",\"section\",null,{\"className\":\"desktop-sm:pe-11 desktop-lg:pe-14 desktop-sm:border-r desktop-sm:border-cometBlack desktop-sm:flex-[2] desktop-sm:max-w-[216px] desktop-lg:max-w-[271px]\",\"children\":[[\"$\",\"div\",null,{\"className\":\"flex flex-col items-center justify-center gap-3.5 tablet-sm:gap-4 desktop-sm:items-start\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/heading-6 desktop-sm:text-tablet-sm/heading-6\",\"children\":\"Wie können wir Ihnen helfen?\"}],[\"$\",\"$L2a\",null,{\"contentType\":\"refreshCta\",\"id\":\"3DttBxA6YDCfCLKTqG6Lhz\",\"name\":\"Footer - Contact Us\",\"type\":\"BUTTON\",\"label\":\"Kontakt\",\"url\":\"/contact-us/\",\"action\":\"NAVIGATE\",\"variant\":\"primary\",\"size\":\"lg\",\"isOpenNewTab\":false,\"icon\":\"$undefined\",\"children\":[\"$\",\"button\",null,{\"className\":\"inline-flex items-center justify-center text-center rounded-full ring-offset-background transition-colors focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-ring focus-visible:ring-offset-2 disabled:pointer-events-none disabled:opacity-50 cursor-pointer bg-primaryOceanBlue text-white hover:bg-prussianBlue active:bg-midnightBlue uppercase text-mobile-sm/overline-2 px-6 py-1.5 gap-6 tablet-sm:text-tablet-sm/overline-3 tablet-sm:px-8 tablet-sm:py-2 desktop-lg:text-desktop-large/overline-3-bold desktop-lg:py-3\",\"children\":\"Kontakt\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"border-y border-cometBlack desktop-sm:border-b-0 py-8 tablet-sm:py-6 my-10\",\"children\":[\"$\",\"div\",null,{\"className\":\"flex flex-wrap w-fit gap-x-12 gap-y-6 tablet-sm:gap-8 desktop-sm:gap-6 desktop-lg:gap-x-4\",\"children\":[[\"$\",\"$L2a\",\"Facebook\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Facebook\",\"url\":\"https://www.facebook.com/sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 11 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"m9.765 11.445.53-3.448H6.978V5.76c0-.943.463-1.862 1.95-1.862h1.509V.96S9.066.728 7.757.728c-2.733 0-4.52 1.651-4.52 4.641v2.628H.2v3.448h3.038v8.336a12.092 12.092 0 0 0 3.74 0v-8.336h2.788Z\"}]}]}]}],[\"$\",\"$L2a\",\"X\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"X\",\"url\":\"https://twitter.com/Sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 9 9\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M5.322 3.822 8.53.102h-.76L4.983 3.338 2.763.1H.204l3.36 4.892L.205 8.9h.76l2.94-3.412 2.343 3.412h2.56L5.322 3.832v-.01ZM4.284 5.034l-.339-.483L1.232.677h1.161L4.583 3.8l.339.483 2.836 4.06H6.597l-2.323-3.32.01.01Z\"}]}]}]}],[\"$\",\"$L2a\",\"LinkedIn\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"LinkedIn\",\"url\":\"https://www.linkedin.com/company/sprinklr/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 21 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M5.081 19.926H.988V7.108h4.093v12.818ZM3.032 5.36c-1.308 0-2.37-1.054-2.37-2.327 0-.611.25-1.198.694-1.63A2.405 2.405 0 0 1 3.032.728c.63 0 1.232.243 1.677.675.444.432.694 1.019.694 1.63 0 1.273-1.062 2.327-2.37 2.327ZM20.4 19.926h-4.084v-6.24c0-1.487-.031-3.394-2.128-3.394-2.128 0-2.455 1.616-2.455 3.287v6.347H7.645V7.108h3.925v1.749h.058c.546-1.007 1.881-2.07 3.872-2.07 4.143 0 4.904 2.653 4.904 6.098v7.04H20.4Z\"}]}]}]}],[\"$\",\"$L2a\",\"YouTube\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"YouTube\",\"url\":\"https://www.youtube.com/c/sprinklr\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 30 20\",\"className\":\"fill-black h-3.5\",\"children\":[\"$\",\"path\",null,{\"d\":\"M28.508 3.726c-.327-1.18-1.294-2.11-2.52-2.425C23.762.728 14.845.728 14.845.728s-8.917 0-11.141.573c-1.227.316-2.193 1.245-2.521 2.425-.596 2.139-.596 6.601-.596 6.601s0 4.463.596 6.601c.328 1.18 1.294 2.11 2.52 2.425 2.225.573 11.142.573 11.142.573s8.917 0 11.141-.573c1.227-.316 2.194-1.245 2.521-2.425.596-2.139.596-6.6.596-6.6s0-4.463-.596-6.602ZM11.994 14.44V6.213l7.409 4.114-7.409 4.114Z\"}]}]}]}],[\"$\",\"$L2a\",\"Instagram\",{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Instagram\",\"url\":\"https://www.instagram.com/sprinklr/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"div\",null,{\"className\":\"bg-white h-10 shrink-0 aspect-square rounded-full flex items-center justify-center\",\"children\":[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"viewBox\":\"0 0 21 20\",\"className\":\"fill-black h-3.5\",\"children\":[[\"$\",\"path\",null,{\"d\":\"$2e\"}],[\"$\",\"path\",null,{\"d\":\"M10.14 5.392c-2.793 0-5.062 2.202-5.062 4.922 0 2.72 2.265 4.922 5.062 4.922 2.796 0 5.061-2.203 5.061-4.922 0-2.72-2.265-4.922-5.061-4.922Zm0 8.113c-1.815 0-3.286-1.43-3.286-3.195s1.47-3.195 3.286-3.195c1.815 0 3.285 1.43 3.285 3.195s-1.47 3.195-3.285 3.195ZM15.402 6.342c.652 0 1.181-.514 1.181-1.149 0-.634-.529-1.149-1.181-1.149s-1.181.515-1.181 1.15c0 .634.529 1.148 1.181 1.148Z\"}]]}]}]}]]}]}]]}],[\"$\",\"section\",null,{\"className\":\"flex-[9] desktop-sm:pb-10 desktop-lg:pb-14 desktop-sm:ps-10 desktop-lg:ps-14\",\"children\":[[\"$\",\"div\",null,{\"className\":\"block desktop-sm:hidden\",\"children\":[\"$\",\"$L2f\",null,{\"type\":\"single\",\"collapsible\":true,\"children\":[[\"$\",\"$L30\",\"0\",{\"value\":\"item-0\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L31\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Produkte\"}]}],[\"$\",\"$L32\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Sprinklr Service\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service\",\"url\":\"/de/products/customer-service/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Service\"}]}],[\"$\",\"li\",\"Sprinklr Insights\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Insights\",\"url\":\"/de/products/consumer-intelligence/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Insights\"}]}],[\"$\",\"li\",\"Sprinklr Marketing\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Marketing\",\"url\":\"/de/products/marketing-and-advertising/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Marketing\"}]}],[\"$\",\"li\",\"Sprinklr Social\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social\",\"url\":\"/de/products/social-media-management/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Social\"}]}],[\"$\",\"li\",\"Unified CXM Platform\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unified CXM Platform\",\"url\":\"/de/products/platform/\",\"icon\":\"$undefined\",\"children\":\"Unified CXM Platform\"}]}]]}],null]}]}]]}],[\"$\",\"$L30\",\"1\",{\"value\":\"item-1\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L31\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Lösungen\"}]}],[\"$\",\"$L32\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack\",\"children\":[null,[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Branchen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CPG\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CPG\",\"url\":\"/de/industries/cpg/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CPG\"}]}]}],[\"$\",\"li\",\"Finanzdienstleistungen\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Finanzdienstleistungen\",\"url\":\"/de/industries/financial-services/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Finanzdienstleistungen\"}]}]}],[\"$\",\"li\",\"Retail\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Retail\",\"url\":\"/de/industries/retail/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Retail\"}]}]}],[\"$\",\"li\",\"Technologie\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Technologie\",\"url\":\"/de/industries/technology/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Technologie\"}]}]}],[\"$\",\"li\",\"Telekommunikation\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Telekommunikation\",\"url\":\"/de/industries/telecom/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Telekommunikation\"}]}]}],[\"$\",\"li\",\"Reise- und Gastgewerbe\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Reise- und Gastgewerbe\",\"url\":\"/de/industries/travel-hospitality/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Reise- und Gastgewerbe\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Teams\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Marketing\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Marketing\",\"url\":\"/de/teams/marketing/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Marketing\"}]}]}],[\"$\",\"li\",\"Kundenservice\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenservice\",\"url\":\"/de/teams/customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kundenservice\"}]}]}]]}]]}]]}]]}]}]]}],[\"$\",\"$L30\",\"2\",{\"value\":\"item-2\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L31\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Unternehmen\"}]}],[\"$\",\"$L32\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Unsere Story\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"icon\":\"$undefined\",\"children\":\"Unsere Story\"}]}],[\"$\",\"li\",\"Newsroom\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"icon\":\"$undefined\",\"children\":\"Newsroom\"}]}],[\"$\",\"li\",\"Partner\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Partner\",\"url\":\"/partners/\",\"icon\":\"$undefined\",\"children\":\"Partner\"}]}],[\"$\",\"li\",\"Karriere\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Karriere\",\"url\":\"/careers/\",\"icon\":\"$undefined\",\"children\":\"Karriere\"}]}],[\"$\",\"li\",\"Unternehmenskultur und Personalentwicklung\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unternehmenskultur und Personalentwicklung\",\"url\":\"/culture-talent/\",\"icon\":\"$undefined\",\"children\":\"Unternehmenskultur und Personalentwicklung\"}]}],[\"$\",\"li\",\"Investor Relations\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":\"Investor Relations\"}]}],[\"$\",\"li\",\"Sicherheit und Datenschutz\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"icon\":\"$undefined\",\"children\":\"Sicherheit und Datenschutz\"}]}],[\"$\",\"li\",\"Kundenerfahrung\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"icon\":\"$undefined\",\"children\":\"Kundenerfahrung\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Support\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Entwicklerportal\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Entwicklerportal\",\"url\":\"https://developer.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Entwicklerportal\"}]}]}],[\"$\",\"li\",\"Integrationen\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Integrationen\",\"url\":\"/products/platform/integrations/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Integrationen\"}]}]}],[\"$\",\"li\",\"Help-Center\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Help-Center\",\"url\":\"/help/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Help-Center\"}]}]}],[\"$\",\"li\",\"Kontakt\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kontakt\",\"url\":\"/contact-us/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kontakt\"}]}]}]]}]]}]]}]]}]}]]}],[\"$\",\"$L30\",\"3\",{\"value\":\"item-3\",\"className\":\"border-b-cometBlack\",\"children\":[[\"$\",\"$L31\",null,{\"className\":\"hover:no-underline\",\"children\":[\"$\",\"p\",null,{\"className\":\"text-mobile-sm/heading-5 tablet-sm:text-tablet-sm/body-1-bold\",\"children\":\"Ressourcen\"}]}],[\"$\",\"$L32\",null,{\"className\":\"pt-4 pb-6 tablet-sm:pt-0\",\"children\":[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Studien und Analysen\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"icon\":\"$undefined\",\"children\":\"Studien und Analysen\"}]}],[\"$\",\"li\",\"Sprinklr Demo Center\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Demo Center\"}]}],[\"$\",\"li\",\"Podcasts\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Podcasts\",\"url\":\"https://www.sprinklr.com/cx-wise/#home\",\"icon\":\"$undefined\",\"children\":\"Podcasts\"}]}],[\"$\",\"li\",\"Blog\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Blog\",\"url\":\"/blog/\",\"icon\":\"$undefined\",\"children\":\"Blog\"}]}],[\"$\",\"li\",\"Leitfäden\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Leitfäden\",\"url\":\"/cxm/\",\"icon\":\"$undefined\",\"children\":\"Leitfäden\"}]}],[\"$\",\"li\",\"E-Books\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"E-Books\",\"url\":\"/resources/\",\"icon\":\"$undefined\",\"children\":\"E-Books\"}]}],[\"$\",\"li\",\"Veranstaltungen und Webinare\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"icon\":\"$undefined\",\"children\":\"Veranstaltungen und Webinare\"}]}],[\"$\",\"li\",\"Masterclass\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Masterclass\",\"url\":\"/lp/socialverse2023/\",\"icon\":\"$undefined\",\"children\":\"Masterclass\"}]}],[\"$\",\"li\",\"Services\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Services\",\"url\":\"/services/\",\"icon\":\"$undefined\",\"children\":\"Services\"}]}],[\"$\",\"li\",\"Schulungen\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"icon\":\"$undefined\",\"children\":\"Schulungen\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 tablet-sm:normal-case\",\"children\":\"Social-Media-Themen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Social-Listening-Leitfaden\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Listening-Leitfaden\",\"url\":\"/de/cxm/social-listening/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Listening-Leitfaden\"}]}]}],[\"$\",\"li\",\"Social-Media-Monitoring\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Media-Monitoring\",\"url\":\"/cxm/social-media-monitoring/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Media-Monitoring\"}]}]}],[\"$\",\"li\",\"Social-Media-Management\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Media-Management\",\"url\":\"/de/cxm/social-media-management/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Media-Management\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 tablet-sm:normal-case\",\"children\":\"Customer-Service-Themen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CCaaS-Leitfaden\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CCaaS-Leitfaden\",\"url\":\"/de/cxm/ccaas/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CCaaS-Leitfaden\"}]}]}],[\"$\",\"li\",\"Kundenservice\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenservice\",\"url\":\"/cxm/what-is-customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kundenservice\"}]}]}],[\"$\",\"li\",\"KI für das Contact Center (Contact Center AI (CCAI))\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"KI für das Contact Center (Contact Center AI (CCAI))\",\"url\":\"/de/cxm/contact-center-ai/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"KI für das Contact Center (Contact Center AI (CCAI))\"}]}]}]]}]]}]]}]]}]}]]}]]}]}],[\"$\",\"div\",null,{\"className\":\"hidden desktop-sm:flex desktop-sm:justify-between gap-x-10\",\"children\":[[[\"$\",\"div\",\"0\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Produkte\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Sprinklr Service\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Service\",\"url\":\"/de/products/customer-service/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Service\"}]}],[\"$\",\"li\",\"Sprinklr Insights\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Insights\",\"url\":\"/de/products/consumer-intelligence/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Insights\"}]}],[\"$\",\"li\",\"Sprinklr Marketing\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Marketing\",\"url\":\"/de/products/marketing-and-advertising/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Marketing\"}]}],[\"$\",\"li\",\"Sprinklr Social\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Social\",\"url\":\"/de/products/social-media-management/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Social\"}]}],[\"$\",\"li\",\"Unified CXM Platform\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unified CXM Platform\",\"url\":\"/de/products/platform/\",\"icon\":\"$undefined\",\"children\":\"Unified CXM Platform\"}]}]]}],null]}]]}],[\"$\",\"div\",\"1\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Lösungen\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray desktop-sm:grid-cols-1 desktop-sm:gap-y-2 desktop-sm:border-0 grid-cols-1 tablet-sm:pt-6 desktop-sm:pt-6 border-t border-cometBlack\",\"children\":[null,[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 auto-cols-fr max-desktop-sm:grid-flow-col\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Branchen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CPG\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CPG\",\"url\":\"/de/industries/cpg/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CPG\"}]}]}],[\"$\",\"li\",\"Finanzdienstleistungen\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Finanzdienstleistungen\",\"url\":\"/de/industries/financial-services/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Finanzdienstleistungen\"}]}]}],[\"$\",\"li\",\"Retail\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Retail\",\"url\":\"/de/industries/retail/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Retail\"}]}]}],[\"$\",\"li\",\"Technologie\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Technologie\",\"url\":\"/de/industries/technology/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Technologie\"}]}]}],[\"$\",\"li\",\"Telekommunikation\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Telekommunikation\",\"url\":\"/de/industries/telecom/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Telekommunikation\"}]}]}],[\"$\",\"li\",\"Reise- und Gastgewerbe\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Reise- und Gastgewerbe\",\"url\":\"/de/industries/travel-hospitality/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Reise- und Gastgewerbe\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Teams\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Marketing\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Marketing\",\"url\":\"/de/teams/marketing/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Marketing\"}]}]}],[\"$\",\"li\",\"Kundenservice\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenservice\",\"url\":\"/de/teams/customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kundenservice\"}]}]}]]}]]}]]}]]}]]}],[\"$\",\"div\",\"2\",{\"className\":\"w-[140px] desktop-lg:w-[200px] flex-none\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Unternehmen\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Unsere Story\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unsere Story\",\"url\":\"/de/our-story/\",\"icon\":\"$undefined\",\"children\":\"Unsere Story\"}]}],[\"$\",\"li\",\"Newsroom\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Newsroom\",\"url\":\"/newsroom/\",\"icon\":\"$undefined\",\"children\":\"Newsroom\"}]}],[\"$\",\"li\",\"Partner\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Partner\",\"url\":\"/partners/\",\"icon\":\"$undefined\",\"children\":\"Partner\"}]}],[\"$\",\"li\",\"Karriere\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Karriere\",\"url\":\"/careers/\",\"icon\":\"$undefined\",\"children\":\"Karriere\"}]}],[\"$\",\"li\",\"Unternehmenskultur und Personalentwicklung\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Unternehmenskultur und Personalentwicklung\",\"url\":\"/culture-talent/\",\"icon\":\"$undefined\",\"children\":\"Unternehmenskultur und Personalentwicklung\"}]}],[\"$\",\"li\",\"Investor Relations\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Investor Relations\",\"url\":\"https://investors.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":\"Investor Relations\"}]}],[\"$\",\"li\",\"Sicherheit und Datenschutz\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sicherheit und Datenschutz\",\"url\":\"/trust/\",\"icon\":\"$undefined\",\"children\":\"Sicherheit und Datenschutz\"}]}],[\"$\",\"li\",\"Kundenerfahrung\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenerfahrung\",\"url\":\"/de/stories/\",\"icon\":\"$undefined\",\"children\":\"Kundenerfahrung\"}]}]]}],[\"$\",\"div\",null,{\"className\":\"grid grid-flow-row gap-10 desktop-sm:gap-y-10 desktop-sm:mt-8\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white uppercase mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 text-mobile-sm/overline-3 tablet-sm:text-tablet-sm/overline-3\",\"children\":\"Support\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Entwicklerportal\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Entwicklerportal\",\"url\":\"https://developer.sprinklr.com/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Entwicklerportal\"}]}]}],[\"$\",\"li\",\"Integrationen\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Integrationen\",\"url\":\"/products/platform/integrations/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Integrationen\"}]}]}],[\"$\",\"li\",\"Help-Center\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Help-Center\",\"url\":\"/help/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Help-Center\"}]}]}],[\"$\",\"li\",\"Kontakt\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kontakt\",\"url\":\"/contact-us/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kontakt\"}]}]}]]}]]}]]}]]}]]}]],[[\"$\",\"div\",null,{\"className\":\"flex flex-col w-[140px] desktop-lg:w-[200px]\",\"children\":[[\"$\",\"p\",null,{\"className\":\"text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5\",\"children\":\"Ressourcen\"}],[\"$\",\"div\",null,{\"className\":\"grid gap-5 text-silverGray grid-cols-2 desktop-sm:grid-cols-1 tablet-sm:pt-4 desktop-sm:pt-4 desktop-sm:gap-y-2 border-t border-cometBlack desktop-sm:border-0\",\"children\":[[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-y-4 tablet-sm:gap-y-6 desktop-sm:gap-2.5\",\"children\":[[\"$\",\"li\",\"Studien und Analysen\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Studien und Analysen\",\"url\":\"/analyst-reports/\",\"icon\":\"$undefined\",\"children\":\"Studien und Analysen\"}]}],[\"$\",\"li\",\"Sprinklr Demo Center\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Demo Center\",\"url\":\"/demo-center/\",\"icon\":\"$undefined\",\"children\":\"Sprinklr Demo Center\"}]}],[\"$\",\"li\",\"Podcasts\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Podcasts\",\"url\":\"https://www.sprinklr.com/cx-wise/#home\",\"icon\":\"$undefined\",\"children\":\"Podcasts\"}]}],[\"$\",\"li\",\"Blog\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Blog\",\"url\":\"/blog/\",\"icon\":\"$undefined\",\"children\":\"Blog\"}]}],[\"$\",\"li\",\"Leitfäden\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Leitfäden\",\"url\":\"/cxm/\",\"icon\":\"$undefined\",\"children\":\"Leitfäden\"}]}],[\"$\",\"li\",\"E-Books\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"E-Books\",\"url\":\"/resources/\",\"icon\":\"$undefined\",\"children\":\"E-Books\"}]}],[\"$\",\"li\",\"Veranstaltungen und Webinare\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Veranstaltungen und Webinare\",\"url\":\"/events/\",\"icon\":\"$undefined\",\"children\":\"Veranstaltungen und Webinare\"}]}],[\"$\",\"li\",\"Masterclass\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Masterclass\",\"url\":\"/lp/socialverse2023/\",\"icon\":\"$undefined\",\"children\":\"Masterclass\"}]}],[\"$\",\"li\",\"Services\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Services\",\"url\":\"/services/\",\"icon\":\"$undefined\",\"children\":\"Services\"}]}],[\"$\",\"li\",\"Schulungen\",{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3 hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Schulungen\",\"url\":\"/sprinklr-training/\",\"icon\":\"$undefined\",\"children\":\"Schulungen\"}]}]]}],null]}]]}],[\"$\",\"div\",null,{\"className\":\"flex flex-col gap-8 w-[140px] desktop-lg:w-[200px]\",\"children\":[[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case\",\"children\":\"Social-Media-Themen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"Social-Listening-Leitfaden\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Listening-Leitfaden\",\"url\":\"/de/cxm/social-listening/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Listening-Leitfaden\"}]}]}],[\"$\",\"li\",\"Social-Media-Monitoring\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Media-Monitoring\",\"url\":\"/cxm/social-media-monitoring/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Media-Monitoring\"}]}]}],[\"$\",\"li\",\"Social-Media-Management\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Social-Media-Management\",\"url\":\"/de/cxm/social-media-management/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Social-Media-Management\"}]}]}]]}]]}],[\"$\",\"div\",null,{\"children\":[[\"$\",\"p\",null,{\"className\":\"max-tablet-sm:text-mobile-sm/overline-3 text-white mb-4 tablet-sm:mb-6 desktop-sm:mb-2 desktop-lg:mb-3.5 tablet-sm:text-tablet-sm/heading-6 desktop-lg:text-desktop-large/heading-5 normal-case\",\"children\":\"Customer-Service-Themen\"}],[\"$\",\"ul\",null,{\"className\":\"flex flex-col gap-4 tablet-sm:gap-5 desktop-sm:gap-2 text-silverGray\",\"children\":[[\"$\",\"li\",\"CCaaS-Leitfaden\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"CCaaS-Leitfaden\",\"url\":\"/de/cxm/ccaas/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"CCaaS-Leitfaden\"}]}]}],[\"$\",\"li\",\"Kundenservice\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Kundenservice\",\"url\":\"/cxm/what-is-customer-service/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"Kundenservice\"}]}]}],[\"$\",\"li\",\"KI für das Contact Center (Contact Center AI (CCAI))\",{\"className\":\"block hover:underline\",\"children\":[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"KI für das Contact Center (Contact Center AI (CCAI))\",\"url\":\"/de/cxm/contact-center-ai/\",\"icon\":\"$undefined\",\"children\":[\"$\",\"span\",null,{\"className\":\"block text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-4 desktop-lg:text-desktop-large/body-3\",\"children\":\"KI für das Contact Center (Contact Center AI (CCAI))\"}]}]}]]}]]}]]}]]]}]]}]]}],[\"$\",\"section\",null,{\"className\":\"flex flex-col desktop-sm:flex-row desktop-sm:justify-between items-start desktop-sm:items-center pt-14 desktop-sm:pt-6 desktop-lg:pt-10 text-silverGray\",\"children\":[[\"$\",\"$L2a\",null,{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Sprinklr Logo\",\"url\":\"/\",\"icon\":\"$undefined\",\"children\":[[\"$\",\"svg\",null,{\"xmlns\":\"http://www.w3.org/2000/svg\",\"width\":124,\"height\":26,\"fill\":\"none\",\"className\":\"h-8 tablet-sm:h-7 desktop-sm:h-6 desktop-lg:h-10 mb-8 desktop-sm:mb-0\",\"children\":[[\"$\",\"path\",null,{\"fill\":\"#fff\",\"d\":\"$33\"}],[\"$\",\"path\",null,{\"fill\":\"#FAA21B\",\"d\":\"M2.368 3.451A2.901 2.901 0 0 1 5.45.761c.462.05 1.027.05 1.9.698 3.801 3.238 6.061 8.916 5.393 13.847-.051.25-.308.25-.41 0-1.08-3.536-4.623-7.57-7.756-8.816-1.49-.548-2.312-1.594-2.209-3.039Z\"}],[\"$\",\"path\",null,{\"fill\":\"#70BF54\",\"d\":\"M12.18 20.835c-.976-3.088-5.804-8.219-9.348-8.219-1.85 0-2.928 1.495-2.825 2.84.102 1.693 1.592 2.54 2.927 2.54 3.03 0 6.678 1.245 8.938 3.038.154.1.36 0 .308-.2Z\"}],[\"$\",\"path\",null,{\"fill\":\"#00BAE9\",\"d\":\"M16.544 25.504c-.051.249-.308.249-.41 0C12.127 13.4 19.318.1 24.66 0c2.825-.05 4.776 1.943 4.776 4.184 0 1.544-.513 2.79-2.362 3.786-4.674 2.54-9.913 9.115-10.53 17.533Z\"}],[\"$\",\"path\",null,{\"fill\":\"#128ACB\",\"d\":\"M21.066 20.985c-.154.1-.36 0-.308-.199.976-3.088 5.804-8.219 9.348-8.219 1.85 0 2.928 1.495 2.825 2.84-.103 1.693-1.592 2.54-2.928 2.54-2.979 0-6.625 1.345-8.937 3.038Z\"}]]}],[\"$\",\"span\",null,{\"className\":\"sr-only\",\"children\":\"Sprinklr Website Home\"}]]}],[\"$\",\"div\",null,{\"className\":\"flex flex-col desktop-sm:flex-row desktop-sm:w-full max-tablet-sm:items-start flex-1 desktop-sm:self-start desktop-sm:justify-end gap-y-3.5 tablet-sm:gap-y-4 desktop-sm:gap-x-6 desktop-lg:gap-x-10 desktop-sm:ms-10 desktop-lg:max-w-[1232px] [\u0026\u003ea]:inline-block [\u0026\u003ea]:flex-none\",\"children\":[[[\"$\",\"$L34\",\"Verhaltenskodex für Lieferanten\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Verhaltenskodex für Lieferanten\",\"url\":\"/supplier-code-of-conduct/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Datenschutz\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Datenschutz\",\"url\":\"/privacy/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Rechtliches\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Rechtliches\",\"url\":\"/legal/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Meine Daten nicht verkaufen oder weitergeben\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Meine Daten nicht verkaufen oder weitergeben\",\"url\":\"/privacy-request/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Cookies\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Cookies\",\"url\":\"#Cookie-Einstellungen\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Statement zu nachhaltigen Arbeitsbedingungen\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Statement zu nachhaltigen Arbeitsbedingungen\",\"url\":\"/modern-slavery-statement/\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Index Egalité\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Index Egalité\",\"url\":\"https://prod2-sprcdn-assets.sprinklr.com/50400/c1f943e3-ac3d-407e-a438-5c60308e9f05-1143697824/Index_Egapro.pdf\",\"icon\":\"$undefined\"}}],[\"$\",\"$L34\",\"Allgemeine Geschäftsbedingungen\",{\"link\":{\"type\":\"LINK\",\"action\":\"NAVIGATE\",\"label\":\"Allgemeine Geschäftsbedingungen\",\"url\":\"/terms/\",\"icon\":\"$undefined\"}}]],[\"$\",\"span\",null,{\"className\":\"text-mobile-sm/body-3 tablet-sm:text-tablet-sm/body-3 desktop-sm:text-tablet-sm/body-5 desktop-lg:text-desktop-large/body-4 flex-none\",\"children\":\"©2024, Sprinklr Inc.\"}]]}]]}]]}]}]}]\n"])</script></body></html>