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col" id="content" role="main"> <section class="section"> <a id="main-content" tabindex="-1"></a> <div data-drupal-messages-fallback class="hidden"></div><div class="views-element-container block block-views block-views-blockhero-copertina-block-1" id="block-views-block-hero-copertina-block-1"> <div class="content"> <div><div class="mb-3 view view-hero-copertina view-id-hero_copertina view-display-id-block_1 js-view-dom-id-fbb8da2adf5fd01c8baead6a1ad780cb06d6ff268fcea64c4173cbf3ae1da6cb"> <div class="view-content row"> <div class="views-row"> <div class="views-field views-field-nothing"><span class="field-content"></span></div> </div> </div> </div> </div> </div> </div> <div class="views-element-container block block-views block-views-blockhero-copertina-block-2" id="block-views-block-hero-copertina-block-2"> <div class="content"> <div><div class="view view-hero-copertina view-id-hero_copertina view-display-id-block_2 js-view-dom-id-ca6be6c3c8a4b73521758269c1894c6c55dd6f33f41da140430bfd288c73fa0e"> <div class="view-content row"> <div class="views-row"> <div class="views-field views-field-nothing"><span class="field-content"> <h2 class="title-page__title "> Ufficio Relazioni con il Pubblico </h2> </span></div> </div> </div> </div> </div> </div> </div> <div id="block-openreadspeakerblock" class="block block-open-readspeaker block-open-readspeaker-block"> <div class="content"> <div class="open-readspeaker-ui"> <div id="readspeaker_button" class="rs_skip rsbtn rs_preserve"> <a class="rsbtn_play open-readspeaker-button" title="Listen to this page using ReadSpeaker" accesskey="L" href="//app-eu.readspeaker.com/cgi-bin/rsent?customerid=10852&lang=it_it&readid=content&url=http%3A%2F%2Fwww.unime.it%2Furp-numero-verde"> <span class="rsbtn_left rsimg rspart"><span class="rsbtn_text"><span>Listen</span></span></span> <span class="rsbtn_right rsimg rsplay rspart"></span> </a> </div> </div> </div> </div> <div id="block-unime-default-content" class="block block-system block-system-main-block"> <div class="content"> <article role="article" about="/urp-numero-verde" typeof="schema:WebPage" class="node node--type-page node--view-mode-full clearfix"> <header> <span property="schema:name" content="Ufficio Relazioni con il Pubblico" class="rdf-meta hidden"></span> </header> <div class="node__content clearfix"> <div class="_none"><div class="w-100"> <div class="layout row no-gutters layout-builder__layout"> <div class="col-lg-8 col-md-8 col-12"> <div class="block block-layout-builder block-field-blocknodepagefield-contenuto"> <div class="content"> <div class="field field--name-field-contenuto field--type-entity-reference-revisions field--label-hidden field__items"> <div class="paragraph paragraph--type--semplice paragraph--view-mode--default"> <div class="clearfix text-formatted field field--name-field-testo-paragrafo field--type-text-long field--label-hidden field__item"><p>L'Ufficio Relazioni con il Pubblico riceve dal lunedì al venerdì dalle ore 9.30 alle ore 12.30 e dal lunedì al giovedì dalle ore 15 alle ore 17.</p><p>RESPONSABILE: Melania Familiari (tel. 0906768310)<br />ADDETTO: Leonardo Romeo (tel. 0906768312)</p><p>L'Ufficio Relazioni con il Pubblico si trova presso la sede centrale dell'Ateneo - Piazza S. Pugliatti, 1, piano terra. </p><p>Vai alla <a href="https://unime.ouverture.it/faq/"><strong>FAQ Area</strong></a></p><p>Si può contattare l'URP anche tramite:</p><ul><li>il <strong>Numero Verde</strong><br />Tel.: <strong>800230842</strong> (il servizio è gratuito solo chiamando da rete fissa)<br />Cell.: <strong>056676210</strong> senza alcun costo aggiuntivo per l’utente, che pagherà le chiamate secondo il piano tariffario del proprio gestore telefonico.<br />Il servizio è disponibile dal Lunedì al Sabato dalle ore 8 alle ore 18, esclusi i giorni festivi.</li><li>l'indirizzo <strong>mail </strong><a href="mailto:urp@unime.it">urp@unime.it</a>.</li><li>il servizio di <a href="https://unime.ouverture.it/live-chat/"><strong>live chat</strong>,</a> attivo dal lunedì al sabato dalle ore 8 alle ore 18, esclusi i festivi. Gli operatori risponderanno in lingua italiana alle domande degli utenti relative ai servizi offerti dall’Università.</li><li>il <a href="https://unime.ouverture.it/contact-form/"><strong>Contact Form</strong></a>.</li></ul><p>Principali attività dell'URP:</p><ul><li>Promuove lo sviluppo e l’attuazione dell'informazione interna dell’Ateneo, grazie ad un lavoro di relazione, di scambio e di collaborazione concreta effettuato con tutte le strutture dell'Ateneo;</li><li>Promuove l’ascolto di studenti, cittadini e i processi di verifica della qualità dei servizi e di gradimento all’utenza;</li><li>Fornisce informazioni di carattere generale sull’ organizzazione amministrativa, competenze e servizi dell’Ateneo;</li><li>Indirizza gli utenti, sulla base delle loro esigenze e richieste, verso gli Uffici preposti.</li></ul></div> <div class="paragraph__allegati"> <div class="field field--name-field-documenti-paragrafo field--type-entity-reference field--label-hidden field__items"> <div class="field__item"><div> <div class="field field--name-field-media-document field--type-file field--label-visually_hidden"> <div class="field__label visually-hidden">Document</div> <div class="field__item"> <span class="file file--mime-application-msword file--x-office-document"> <a href="/sites/default/files/2022-07/mod_reclami_suggerimenti_%20aggiornato_25-02-2019.doc" type="application/msword" title="mod_reclami_suggerimenti_ aggiornato_25-02-2019.doc">Modulo reclami e suggerimenti</a></span> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="col-lg-4 col-md-4 col-12 menu-spalla"> </div> </div> </div></div> </div> </article> </div> </div> <div id="block-cookiesui" class="block block-cookies block-cookies-ui-block"> <div class="content"> <div id="cookiesjsr"></div> </div> </div> </section> </main> </div> </div> </div> <footer class="site-footer"> <div class="container"> <div class="site-footer__top clearfix"> <section class="row region region-footer-first"> <div id="block-footercontantifooterfirst" class="footer-first__info white block block-block-content block-block-content8e94bfc8-4475-4937-937b-f828b9bd91f9"> <div class="content"> <div class="clearfix text-formatted field field--name-body field--type-text-with-summary field--label-hidden field__item"><p><img alt="logo footer" src="/sites/default/files/logo-new.png" width="210" height="77" loading="lazy" typeof="Image"></p><p><strong>Università degli Studi di Messina</strong> <br><span>Piazza Pugliatti, 1 - 98122 Messina</span> <br><span>Cod. Fiscale 80004070837</span> <br><span>P.IVA 00724160833</span> <br><span>Centralino: 090 676 1</span></p></div> </div> </div> <nav role="navigation" aria-labelledby="block-menusocial-2-menu" id="block-menusocial-2" class="block block-menu navigation menu--menu-social"> <h2 class="visually-hidden" id="block-menusocial-2-menu">Menù social</h2> <ul data-region="footer_first" class="clearfix menu menu-level-0"> <li class="menu-item"> <a href="https://www.facebook.com/messinauniversity" title="Facebook">Facebook</a> <div class="menu_link_content menu-link-contentmenu-social view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> </div> </li> <li class="menu-item"> <a href="https://twitter.com/unimessina" title="Twitter">Twitter</a> <div class="menu_link_content menu-link-contentmenu-social view-mode-default menu-dropdown menu-dropdown-0 menu-type-default"> </div> </li> <li class="menu-item"> <a href="https://www.instagram.com/unime.it/?hl=it" title="Instagram">Instagram</a> <div 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