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href="/global/sigs/cti/curriculum/methods-methodology">Methods and Methodology</a></li><li><a href="/global/sigs/cti/curriculum/pir">Priority Intelligence Requirement (PIR)</a></li><li><a href="/global/sigs/cti/curriculum/source-evaluation">Source Evaluation and Information Reliability</a></li><li><a href="/global/sigs/cti/curriculum/machine-human">Machine and Human Analysis Techniques (and Intelligence Cycle)</a></li><li><a href="/global/sigs/cti/curriculum/threat-modelling">Threat Modelling</a></li><li><a href="/global/sigs/cti/curriculum/training">Training</a></li><li><a href="/global/sigs/cti/curriculum/standards">Standards</a></li><li><a href="/global/sigs/cti/curriculum/glossary">Glossary</a></li><li><a href="/global/sigs/cti/curriculum/cti-reporting/">Communicating Uncertainties in CTI Reporting</a></li></ul></li><li><a href="/global/sigs/cti/events/">Webinars and Online Training</a></li><li><a href="/global/sigs/cti/cti-program">Building a CTI program and team</a><ul><li><a href="/global/sigs/cti/cti-program/program-stages">Program maturity stages</a><ul><li><a href="/global/sigs/cti/cti-program/stage1">CTI Maturity model - Stage 1</a></li><li><a href="/global/sigs/cti/cti-program/stage2">CTI Maturity model - Stage 2</a></li><li><a href="/global/sigs/cti/cti-program/stage3">CTI Maturity model - Stage 3</a></li></ul></li><li><a href="/global/sigs/cti/cti-program/starter-kit">Program Starter Kit</a></li><li><a href="/global/sigs/cti/cti-program/resources">Resources and supporting materials</a></li></ul></li></ul></li><li><a href="/global/sigs/digital-safety">Digital Safety SIG</a></li><li><a href="/global/sigs/dns">DNS Abuse SIG</a><ul><li><a href="/global/sigs/dns/policies">Code of Conduct & Other Policies</a></li><li><a href="/global/sigs/dns/dns-abuse-examples">Examples of DNS Abuse</a></li></ul></li><li><a href="/global/sigs/ethics">Ethics SIG</a><ul><li><a href="/global/sigs/ethics/ethics-first">Ethics for Incident Response 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Contribution Record</a></li></ul></li><li><a href="#new">Previous Activities</a><ul><li><a href="/global/practices">Best Practices Contest</a></li></ul></li></ul></li><li><a href="/standards">Standards & Publications</a><ul><li><a href="/standards">Standards</a><ul><li><a href="/cvss">Common Vulnerability Scoring System (CVSS-SIG)</a></li><li><a href="/tlp">Traffic Light Protocol (TLP)</a><ul><li><a href="/tlp/use-cases">TLP Use Cases</a></li></ul></li><li><a href="/standards/frameworks/">Service Frameworks</a><ul><li><a href="/standards/frameworks/csirts">CSIRT Services Framework</a></li><li><a href="/standards/frameworks/psirts">PSIRT Services Framework</a></li></ul></li><li><a href="/iep">Information Exchange Policy (IEP)</a><ul><li><a href="/iep/iep_framework_2_0">IEP 2.0 Framework</a></li><li><a href="/iep/iep-json-2_0">IEP 2.0 JSON Specification</a></li><li><a href="/iep/iep-polices">Standard IEP Policies</a><ul><li><a href="https://www.first.org/iep/2.0/first-tlp-iep.iepj">IEP TLP Policy File</a></li><li><a href="https://www.first.org/iep/2.0/first-unknown-iep.iepj">IEP Unknown Policy File</a></li></ul></li><li><a href="/iep/iep_v1_0">IEP 1.0 Archive</a></li></ul></li><li><a href="/global/sigs/passive-dns">Passive DNS Exchange</a></li><li><a href="/epss">Exploit Prediction Scoring System (EPSS)</a></li></ul></li><li><a href="/resources/papers">Publications</a></li></ul></li><li><a href="/events">Events</a></li><li><a href="/education">Education</a><ul><li><a href="/education/first-training">FIRST Training</a><ul><li><a href="/education/trainings">Training Courses</a></li><li><a href="/education/trainers">FIRST Trainers</a></li></ul></li></ul></li><li><a href="/blog">Blog</a></li></ul> </div> </div> <div id="home-buttons"> <p><a href="/join" data-title="Join"><img alt="Join" src="/_/img/icon-join.svg"><span class="tt-join">Join<span>Details about FIRST membership and joining as a full member or liaison.</span></span></a> <a href="/learn" data-title="Learn"><img alt="Learn" src="/_/img/icon-learn.svg"><span class="tt-learn">Learn<span>Training and workshop opportunities, and details about the FIRST learning platform.</span></span></a> <a href="/participate" data-title="Participate"><img alt="Participate" src="/_/img/icon-participate.svg"><span class="tt-participate">Participate<span>Read about upcoming events, SIGs, and know what is going on.</span></span></a></p> </div></div></div></header><div id="body" data-studio="CU52CV1W8g"><div id="c1" data-studio="Yu8FjCC11g"><h1 id="Metrics-SIG">Metrics SIG</h1> <h2 id="Mission">Mission</h2> <p>Computer security incident response and incident management has moved towards more mature phases of development. Although there are still new teams forming, many existing teams are focusing on increasing their responsiveness and improving effectiveness.</p> <p>Like other communities (such as business, finance and government) that look for quantitative and qualitative methods for benchmarking operations and measuring success, there is an emerging need for similar mechanisms in the incident management community.</p> <p>The scope of this Metrics SIG will be to bring together interested members of the FIRST community to discuss and identify approaches for internally evaluating CSIRT and incident management practices within an organization. The Metrics SIG will work to bring ongoing efforts in developing CSIRT evaluation mechanisms along with defining and measuring CSIRT effectiveness to the attention of the FIRST community, and enabling those that are undertaking the development efforts to receive input from the FIRST community of experts. This will include identifying ongoing efforts and hosting conversations between the developing organization and FIRST Metrics SIG, and coordinating feedback to the developers from the FIRST community. These engagements will include scheduled events and exchanges, or informal email exchanges. There are areas that are beyond the scope of the SIG, namely:</p> <ul> <li>The Metrics SIG is not an accrediting or certifying body</li> <li>The Metrics SIG will not evaluate other CSIRTs</li> </ul> <p>One ultimate goal of this work is to identify, or where feasible develop, products that any organization with a CSIRT or incident management capability can use to evaluate and assess their capability. This can include not only benchmarking instruments but also sets of criteria for benchmarking particular CSIRT or incident management functions, services, impact or competencies. Statistical methods for analyzing the metrics and identifying trends whether within an organization or across a subset of the community will also be investigated. This may also include exploring the area of taxonomies and ontologies as a way of defining services and measures in a consistent manner across the CSIRT community. Finally methods for training and educating CSIRT members and stakeholders in how to apply or implement such measures will also be within the purview of the Metrics SIG.</p> <h2 id="Chairs">Chairs</h2> <ul> <li>Logan Wilkins, Cisco Systems </li> <li>Robin Ruefle, CERT/CC</li> </ul> <p class="ui-buttons"><a href="https://portal.first.org/g/Metrics%20SIG" class="button color-button animated">Request to Join</a></p></div></div><div id="navbar" data-studio="CU52CV1W8g"><div id="c4" data-studio="Yu8FjCC11g"><ul class="navbar"><li><a href="/global">Initiatives</a><ul><li><a href="/global/sigs">Special Interest Groups (SIGs)</a><ul><li><a href="/global/sigs/framework">SIGs Framework</a></li><li><a href="/global/sigs/academicsec" class="borderb">Academic Security SIG</a></li><li><a href="/global/sigs/ai-security">AI Security SIG</a></li><li><a href="/global/sigs/automation">Automation SIG</a></li><li><a href="/global/sigs/bigdata">Big Data SIG</a></li><li><a href="/cvss">Common Vulnerability Scoring System (CVSS-SIG)</a><ul><li><a href="/cvss/calculator/4.0">Calculator</a></li><li><a href="/cvss/v4.0/specification-document">Specification Document</a></li><li><a href="/cvss/v4.0/user-guide">User Guide</a></li><li><a href="/cvss/v4.0/examples">Examples</a></li><li><a href="/cvss/v4.0/faq">Frequently Asked Questions</a></li><li><a href="/cvss/v4-0">CVSS v4.0 Documentation & Resources</a><ul><li><a href="/cvss/calculator/4.0">CVSS v4.0 Calculator</a></li><li><a href="/cvss/v4.0/specification-document">CVSS v4.0 Specification Document</a></li><li><a href="/cvss/v4.0/user-guide">CVSS v4.0 User Guide</a></li><li><a href="/cvss/v4.0/examples">CVSS v4.0 Examples</a></li><li><a href="/cvss/v4.0/faq">CVSS v4.0 FAQ</a></li></ul></li><li><a href="/cvss/v3-1">CVSS v3.1 Archive</a><ul><li><a href="/cvss/calculator/3.1">CVSS v3.1 Calculator</a></li><li><a href="/cvss/v3.1/specification-document">CVSS v3.1 Specification Document</a></li><li><a href="/cvss/v3.1/user-guide">CVSS v3.1 User Guide</a></li><li><a href="/cvss/v3.1/examples">CVSS v3.1 Examples</a></li><li><a href="/cvss/v3.1/use-design">CVSS v3.1 Calculator Use & Design</a></li></ul></li><li><a href="/cvss/v3-0">CVSS v3.0 Archive</a><ul><li><a href="/cvss/calculator/3.0">CVSS v3.0 Calculator</a></li><li><a href="/cvss/v3.0/specification-document">CVSS v3.0 Specification Document</a></li><li><a href="/cvss/v3.0/user-guide">CVSS v3.0 User Guide</a></li><li><a href="/cvss/v3.0/examples">CVSS v3.0 Examples</a></li><li><a href="/cvss/v3.0/use-design">CVSS v3.0 Calculator Use & Design</a></li></ul></li><li><a href="/cvss/v2">CVSS v2 Archive</a><ul><li><a href="/cvss/v2/guide">CVSS v2 Complete Documentation</a></li><li><a href="/cvss/v2/history">CVSS v2 History</a></li><li><a href="/cvss/v2/team">CVSS-SIG team</a></li><li><a href="/cvss/v2/meetings">SIG Meetings</a></li><li><a href="/cvss/v2/faq">Frequently Asked Questions</a></li><li><a href="/cvss/v2/adopters">CVSS Adopters</a></li><li><a href="/cvss/v2/links">CVSS Links</a></li></ul></li><li><a href="/cvss/v1">CVSS v1 Archive</a><ul><li><a href="/cvss/v1/intro">Introduction to CVSS</a></li><li><a href="/cvss/v1/faq">Frequently Asked Questions</a></li><li><a href="/cvss/v1/guide">Complete CVSS v1 Guide</a></li></ul></li><li><a href="/cvss/data-representations">JSON & XML Data Representations</a></li><li><a href="/cvss/training">CVSS On-Line Training Course</a></li><li><a href="/cvss/identity">Identity & logo usage</a></li></ul></li><li><a href="/global/sigs/csirt">CSIRT Framework Development SIG</a></li><li><a href="/global/sigs/cyberinsurance">Cyber Insurance SIG</a><ul><li><a href="/global/sigs/cyberinsurance/events">Cyber Insurance SIG Webinars</a></li></ul></li><li><a href="/global/sigs/cti">Cyber Threat Intelligence SIG</a><ul><li><a href="/global/sigs/cti/curriculum/">Curriculum</a><ul><li><a href="/global/sigs/cti/curriculum/introduction">Introduction</a></li><li><a href="/global/sigs/cti/curriculum/cti-introduction">Introduction to CTI as a General topic</a></li><li><a href="/global/sigs/cti/curriculum/methods-methodology">Methods and Methodology</a></li><li><a href="/global/sigs/cti/curriculum/pir">Priority Intelligence Requirement (PIR)</a></li><li><a href="/global/sigs/cti/curriculum/source-evaluation">Source Evaluation and Information Reliability</a></li><li><a href="/global/sigs/cti/curriculum/machine-human">Machine and Human Analysis Techniques (and Intelligence Cycle)</a></li><li><a href="/global/sigs/cti/curriculum/threat-modelling">Threat Modelling</a></li><li><a href="/global/sigs/cti/curriculum/training">Training</a></li><li><a href="/global/sigs/cti/curriculum/standards">Standards</a></li><li><a href="/global/sigs/cti/curriculum/glossary">Glossary</a></li><li><a href="/global/sigs/cti/curriculum/cti-reporting/">Communicating Uncertainties in CTI Reporting</a></li></ul></li><li><a href="/global/sigs/cti/events/">Webinars and Online Training</a></li><li><a href="/global/sigs/cti/cti-program">Building a CTI program and team</a><ul><li><a href="/global/sigs/cti/cti-program/program-stages">Program maturity stages</a><ul><li><a href="/global/sigs/cti/cti-program/stage1">CTI Maturity model - Stage 1</a></li><li><a href="/global/sigs/cti/cti-program/stage2">CTI Maturity model - Stage 2</a></li><li><a href="/global/sigs/cti/cti-program/stage3">CTI Maturity model - Stage 3</a></li></ul></li><li><a href="/global/sigs/cti/cti-program/starter-kit">Program Starter Kit</a></li><li><a href="/global/sigs/cti/cti-program/resources">Resources and supporting materials</a></li></ul></li></ul></li><li><a href="/global/sigs/digital-safety">Digital Safety SIG</a></li><li><a href="/global/sigs/dns">DNS Abuse SIG</a><ul><li><a href="/global/sigs/dns/policies">Code of Conduct & Other Policies</a></li><li><a href="/global/sigs/dns/dns-abuse-examples">Examples of DNS Abuse</a></li></ul></li><li><a href="/global/sigs/ethics">Ethics SIG</a><ul><li><a href="/global/sigs/ethics/ethics-first">Ethics for Incident Response Teams</a></li></ul></li><li><a href="/epss/">Exploit Prediction Scoring System (EPSS)</a><ul><li><a href="/epss/model">The EPSS Model</a></li><li><a href="/epss/data_stats">Data and Statistics</a></li><li><a href="/epss/user-guide">User Guide</a></li><li><a href="/epss/research">EPSS Research and Presentations</a></li><li><a href="/epss/faq">Frequently Asked Questions</a></li><li><a href="/epss/who_is_using">Who is using EPSS?</a></li><li><a href="/epss/epss_tools">Open-source EPSS Tools</a></li><li><a href="/epss/api">API</a></li><li><a href="/epss/papers">Related Exploit Research</a></li><li><a>Blog</a><ul><li><a href="/epss/articles/prob_percentile_bins">Understanding EPSS Probabilities and Percentiles</a></li><li><a href="/epss/articles/log4shell">Log4Shell Use Case</a></li><li><a href="/epss/articles/estimating_old_cvss">Estimating CVSS v3 Scores for 100,000 Older Vulnerabilities</a></li></ul></li><li><a href="/epss/partners">Data Partners</a></li></ul></li><li><a href="/global/sigs/msr/">FIRST Multi-Stakeholder Ransomware SIG</a></li><li><a href="/global/sigs/hfs/">Human Factors in Security SIG</a></li><li><a href="/global/sigs/ics">Industrial Control Systems SIG (ICS-SIG)</a></li><li><a href="/global/sigs/iep">Information Exchange Policy SIG (IEP-SIG)</a></li><li><a href="/global/sigs/information-sharing">Information Sharing SIG</a><ul><li><a href="/global/sigs/information-sharing/misp">Malware Information Sharing Platform</a></li></ul></li><li><a href="/global/sigs/le">Law Enforcement SIG</a></li><li><a href="/global/sigs/malware">Malware Analysis SIG</a><ul><li><a href="/global/sigs/malware/ma-framework">Malware Analysis Framework</a></li><li><a href="/global/sigs/malware/ma-framework/malwaretools">Malware Analysis Tools</a></li></ul></li><li><a href="/global/sigs/metrics">Metrics SIG</a><ul><li><a href="/global/sigs/metrics/events">Metrics SIG Webinars</a></li></ul></li><li><a href="/global/sigs/netsec/">NETSEC SIG</a></li><li><a href="/global/sigs/passive-dns">Passive DNS Exchange</a></li><li><a href="/global/sigs/policy">Policy SIG</a></li><li><a href="/global/sigs/psirt">PSIRT SIG</a></li><li><a href="/global/sigs/red-team">Red Team SIG</a></li><li><a href="/global/sigs/cpg">Retail and Consumer Packaged Goods (CPG) SIG</a></li><li><a href="/global/sigs/ctf">Security Lounge SIG</a></li><li><a href="/global/sigs/tic/">Threat Intel Coalition SIG</a><ul><li><a href="/global/sigs/tic/membership-rules">Membership Requirements and Veto Rules</a></li></ul></li><li><a href="/global/sigs/tlp">Traffic Light Protocol (TLP-SIG)</a></li><li><a href="/global/sigs/transport">Transportation and Mobility SIG</a></li><li><a href="/global/sigs/vulnerability-coordination">Vulnerability Coordination</a><ul><li><a href="/global/sigs/vulnerability-coordination/multiparty">Multi-Party Vulnerability Coordination and Disclosure</a></li><li><a href="/global/sigs/vulnerability-coordination/multiparty/guidelines">Guidelines and Practices for Multi-Party Vulnerability Coordination and Disclosure</a></li></ul></li><li><a href="/global/sigs/vrdx">Vulnerability Reporting and Data eXchange SIG (VRDX-SIG)</a><ul><li><a href="/global/sigs/vrdx/vdb-catalog">Vulnerability Database Catalog</a></li></ul></li><li><a href="/global/sigs/wof">Women of FIRST</a></li></ul></li><li><a href="/global/governance">Internet Governance</a></li><li><a href="/global/irt-database">IR Database</a></li><li><a href="/global/fellowship">Fellowship Program</a><ul><li><a href="https://portal.first.org/fellowship">Application Form</a></li></ul></li><li><a href="/global/mentorship">Mentorship Program</a></li><li><a href="/hof">IR Hall of Fame</a><ul><li><a href="/hof/inductees">Hall of Fame Inductees</a></li></ul></li><li><a href="/global/victim-notification">Victim Notification</a></li><li><a href="/volunteers/">Volunteers at FIRST</a><ul><li><a href="/volunteers/list">FIRST Volunteers</a></li><li><a href="/volunteers/participation">Volunteer Contribution Record</a></li></ul></li><li><a href="#new">Previous Activities</a><ul><li><a href="/global/practices">Best Practices Contest</a></li></ul></li></ul></li></ul></div></div><div id="sidebar" data-studio="CU52CV1W8g"><div id="c5" data-studio="Yu8FjCC11g" class="h3labels"><p><img src="/global/sigs/metrics/metrics-sig-first.png" alt="Metrics SIG" /> </p></div><div id="c6" data-studio="Yu8FjCC11g" class="h3labels subbox"><h3 id="Expected-Targeted-members">Expected/Targeted members</h3> <ul> <li>FIRST members who are seeking approaches for benchmarking and/or improving their CSIRT processes and metrics to provide effective incident management quantification.</li> <li>FIRST members who are interested and willing to help refine, align, and test metrics, as well as to suggest additional improvements for standardizing CSIRT practices within the community.</li> <li>Any CSIRT seeking to improve its incident management capabilities.</li> <li>Other external parties who might provide subject matter expertise in the area of metrics and standards or those who are interesting in building metrics tools and evaluation mechanisms.</li> <li>Other SIGs as appropriate.</li> </ul></div><div id="c7" data-studio="Yu8FjCC11g" class="h3labels subbox"><h3 id="Downloads">Downloads</h3> <ul> <li><strong>Security Incident Timing Metrics - v1.0</strong><br /> <a href="/global/sigs/metrics/Security-Incident-Timing-Metrics_v1.0.pdf">SITM Version 1.0 Release (PDF)</a> </li> </ul></div></div><footer><div id="footer" data-studio="CU52CV1W8g"><div id="c2" data-studio="Yu8FjCC11g"><div class="content"> <div class="support"> <div class="kbsearch bottom"> <p><a href="https://support.first.org"><img src="/_/img/icon-portal_support.svg" alt="FIRST Support" title="FIRST Support" /></a> <input class="kb-search" type="search" placeholder="Do you need help?"></p> </div> </div> <div id="socialnetworks"><a 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