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href="/web/20240615104555/https://lsoft.com/resources/learnlistservmaestro.asp">Learn LISTSERV Maestro</a></p><hr/> </div> <img src="/web/20240615104555im_/https://lsoft.com/images/icon_howto.png" alt="Learn LISTSERV Maestro" title="Learn LISTSERV Maestro" class="learn"/> <h1>Learn LISTSERV Maestro</h1> <style type="text/css"> .learn { float:right; margin: 5px 5px 5px 20px; } .tipanchor { display: inline-block; content: " "; height: 130px; margin: -130px 0px 0px 0px; visibility: hidden; } @media (max-width: 991px) { .tipanchor:before { height: 120px; margin: -120px 0px 0px 0px; } .learn { margin: 40px 5px 20px 20px; } } @media (max-width: 767px) { .tipanchor:before { height: 100px; margin: -100px 0px 0px 0px; } .learn { margin: 40px 5px 5px 20px; } } @media (max-width: 639px) { .learn { margin: 5px 5px 5px 20px; } .small { width: 100%; padding: 20px 0px 20px 0px !important; float: none !important; } </style> <script type="text/javascript"> $(document).ready(function() { 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By subscribing, you will get all of the tutorials directly in your inbox.</p> <br/> <div class="center"><a href="/web/20240615104555/https://lsoft.com/courses/learnlistservmaestro.asp" target="_blank"><span class="button-green">JOIN THE COURSE</span></a></div> <br/> <br/> <br/> <img src="/web/20240615104555im_/https://lsoft.com/images/marketingcommunication.jpg" alt="Engage Your Audiences with LISTSERV Maestro" title="Engage Your Audiences with LISTSERV Maestro" class="image-center"/> <br/> <p class="item"><b>Filter:</b><br/> <select name="type" id="type" onchange="location.replace('LearnLISTSERVMaestro.asp?filter=' + document.getElementById('type').value)"> <option value="all" selected="selected">Show All Tutorials</option> <option value="subscribers">Subscribers and Target Groups</option> <option value="workflow">Workflow and Team Collaboration</option> <option value="content">Content Development</option> <option value="reporting">Email Metrics, Analytics and Reporting</option> <option value="automation">Email Automation and Optimization</option> </select> </p> <br/> <br/> <br/> <h3>Tutorials: Subscribers and Target Groups</h3> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="Jhv9TxLLYks" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('Jhv9TxLLYks')" class="pointer">How do I create a subscriber list with custom profile fields?</a></p></td></tr></table> <div id="Jhv9TxLLYks-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="Jhv9TxLLYks-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="wXXgy-nhJao" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('wXXgy-nhJao')" class="pointer">How do I create flexible target groups in LISTSERV Maestro?</a></p></td></tr></table> <div id="wXXgy-nhJao-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="wXXgy-nhJao-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="oz4ZNDppeJc" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('oz4ZNDppeJc')" class="pointer">How do I create multiple lists that share the same profile fields?</a></p></td></tr></table> <div id="oz4ZNDppeJc-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="oz4ZNDppeJc-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="G0gGb_td_TQ" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('G0gGb_td_TQ')" class="pointer">How can I create my own lookup tables for custom profile fields?</a></p></td></tr></table> <div id="G0gGb_td_TQ-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="G0gGb_td_TQ-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="J8ufOZl-rmY" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('J8ufOZl-rmY')" class="pointer">How can I make a profile field dependent on the selection of another profile field?</a></p></td></tr></table> <div id="J8ufOZl-rmY-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="J8ufOZl-rmY-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="GxTiSmCMdvk" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('GxTiSmCMdvk')" class="pointer">How can I create a profile field where the value is derived from another profile field?</a></p></td></tr></table> <div id="GxTiSmCMdvk-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="GxTiSmCMdvk-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="vmtGFbKrSa8" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('vmtGFbKrSa8')" class="pointer">How can I convert an existing LISTSERV list into a LISTSERV Maestro list?</a></p></td></tr></table> <div id="vmtGFbKrSa8-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="vmtGFbKrSa8-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="7qadBoSw8oU" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('7qadBoSw8oU')" class="pointer">How do I ask my subscribers to consent to personal tracking?</a></p></td></tr></table> <div id="7qadBoSw8oU-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="7qadBoSw8oU-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="c3Vlp8VZ9Zc" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('c3Vlp8VZ9Zc')" class="pointer">How can I make bulk changes to my subscribers' profile fields?</a></p></td></tr></table> <div id="c3Vlp8VZ9Zc-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="c3Vlp8VZ9Zc-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="CpZOttAYxl8" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('CpZOttAYxl8')" class="pointer">How can I delete all data associated with a certain email address?</a></p></td></tr></table> <div id="CpZOttAYxl8-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="CpZOttAYxl8-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="o7XekfyZlaY" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('o7XekfyZlaY')" class="pointer">How do I customize the confirmation and welcome messages?</a></p></td></tr></table> <div id="o7XekfyZlaY-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="o7XekfyZlaY-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="UW0sI-5stSE" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('UW0sI-5stSE')" class="pointer">How do I customize the subscriber website pages in LISTSERV Maestro?</a></p></td></tr></table> <div id="UW0sI-5stSE-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="UW0sI-5stSE-v" align="center"></div> </td> </tr> </table> </div> <br/> <br/> <p class="right"><a href="http://web.archive.org/web/20240615104555/https://www.youtube.com/watch?v=Jhv9TxLLYks&list=PL2YyhwE3Xfa2rstP9d4DXg_FKsPAAO-W4" target="_blank">View All Subscriber and Target Group Tutorials in YouTube »</a></p> <br/> <br/> <h3>Tutorials: Workflow and Team Collaboration</h3> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="pIJHX6smawE" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('pIJHX6smawE')" class="pointer">How do I create new user accounts for my colleagues?</a></p></td></tr></table> <div id="pIJHX6smawE-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="pIJHX6smawE-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="mqHGCbDgMK0" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('mqHGCbDgMK0')" class="pointer">How can I best use the team collaboration feature in LISTSERV Maestro?</a></p></td></tr></table> <div id="mqHGCbDgMK0-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="mqHGCbDgMK0-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="AnVOxSkaK3Y" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('AnVOxSkaK3Y')" class="pointer">How can I define due dates for my jobs?</a></p></td></tr></table> <div id="AnVOxSkaK3Y-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="AnVOxSkaK3Y-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="8oY2oh3toBc" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('8oY2oh3toBc')" class="pointer">How can I create sender profiles that my colleagues can use?</a></p></td></tr></table> <div id="8oY2oh3toBc-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="8oY2oh3toBc-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="O23BnlfIuT0" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('O23BnlfIuT0')" class="pointer">How can I customize the sender address for each individual subscriber?</a></p></td></tr></table> <div id="O23BnlfIuT0-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="O23BnlfIuT0-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="0BBSe6q3JPs" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('0BBSe6q3JPs')" class="pointer">How can I get automatic notifications of job deliveries and tracking data?</a></p></td></tr></table> <div id="0BBSe6q3JPs-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="0BBSe6q3JPs-v" align="center"></div> </td> </tr> </table> </div> <br/> <br/> <p class="right"><a href="http://web.archive.org/web/20240615104555/https://www.youtube.com/watch?v=pIJHX6smawE&list=PL2YyhwE3Xfa2zjObGbU4fPfgZhS0p5HHu" target="_blank">View All Workflow and Team Collaboration Tutorials in YouTube »</a></p> <br/> <br/> <h3>Tutorials: Content Development</h3> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="YYHq-VOQ_pU" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('YYHq-VOQ_pU')" class="pointer">How do I use the built-in email newsletter templates?</a></p></td></tr></table> <div id="YYHq-VOQ_pU-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="YYHq-VOQ_pU-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="9aPX6aNLg70" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('9aPX6aNLg70')" class="pointer">How do I customize the built-in email newsletter templates?</a></p></td></tr></table> <div id="9aPX6aNLg70-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="9aPX6aNLg70-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="FjBHJilZyVo" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('FjBHJilZyVo')" class="pointer">How can I create my own newsletter templates from scratch?</a></p></td></tr></table> <div id="FjBHJilZyVo-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="FjBHJilZyVo-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="pLsPrGSqd40" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('pLsPrGSqd40')" class="pointer">How can I import an externally created newsletter into LISTSERV Maestro?</a></p></td></tr></table> <div id="pLsPrGSqd40-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="pLsPrGSqd40-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="1JznUduzZmo" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('1JznUduzZmo')" class="pointer">What is drop-in content and how can I most effectively use it?</a></p></td></tr></table> <div id="1JznUduzZmo-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="1JznUduzZmo-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="wVbs6s7QAvQ" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('wVbs6s7QAvQ')" class="pointer">How can I embed social media sharing icons in my messages?</a></p></td></tr></table> <div id="wVbs6s7QAvQ-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="wVbs6s7QAvQ-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="p6oOpAaIri4" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('p6oOpAaIri4')" class="pointer">How do I use customized and conditional content in my messages?</a></p></td></tr></table> <div id="p6oOpAaIri4-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="p6oOpAaIri4-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img 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src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="7wCpqpWCbAw" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('7wCpqpWCbAw')" class="pointer">What is the difference between the three tracking types in LISTSERV Maestro?</a></p></td></tr></table> <div id="7wCpqpWCbAw-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="7wCpqpWCbAw-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="TB1x0iLag10" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('TB1x0iLag10')" class="pointer">How can I get a quick overview of the performance of my email campaigns?</a></p></td></tr></table> <div id="TB1x0iLag10-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="TB1x0iLag10-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="HBdtg_xV1Cc" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('HBdtg_xV1Cc')" class="pointer">How do I compare the performance of multiple email campaigns?</a></p></td></tr></table> <div id="HBdtg_xV1Cc-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="HBdtg_xV1Cc-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="aR3T32_-yDo" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('aR3T32_-yDo')" class="pointer">How do I get a report showing the growth of my email lists over 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name="291bHy4qEfo" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('291bHy4qEfo')" class="pointer">How can I set up my newsletter so that new subscribers automatically receive the most recent copy?</a></p></td></tr></table> <div id="291bHy4qEfo-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="291bHy4qEfo-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="ntWmTAFJKIo" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('ntWmTAFJKIo')" class="pointer">How can I send a follow-up job to subscribers who didn't open my original message?</a></p></td></tr></table> <div id="ntWmTAFJKIo-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="ntWmTAFJKIo-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="FIeL1ggx1t0" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('FIeL1ggx1t0')" class="pointer">How can I create an A/B-split job in LISTSERV Maestro?</a></p></td></tr></table> <div id="FIeL1ggx1t0-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="FIeL1ggx1t0-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="X8PnaNrxqYY" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('X8PnaNrxqYY')" class="pointer">How can I create automated email campaigns in LISTSERV Maestro?</a></p></td></tr></table> <div id="X8PnaNrxqYY-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="X8PnaNrxqYY-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="sbdNrDWnbZ8" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('sbdNrDWnbZ8')" class="pointer">How can I create a drip marketing campaign in LISTSERV Maestro?</a></p></td></tr></table> <div id="sbdNrDWnbZ8-s" style="display:none"> <table class="techtiptable"> <tr> <td class="width-5"></td> <td class="width-95"> <div id="sbdNrDWnbZ8-v" align="center"></div> </td> </tr> </table> </div> <table class="techtiptable"><tr><td class="top"><img src="/web/20240615104555im_/https://lsoft.com/images/bullet.png" alt=""/><a name="uOmkZ5MWGog" class="tipanchor"></a></td><td class="width-95"><p class="item"><a onclick="showVideo('uOmkZ5MWGog')" class="pointer">How can I use the 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