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M1.55,20c0-2.454,1.997-4.45,4.45-4.45 c2.454,0,4.45,1.997,4.45,4.45S8.454,24.45,6,24.45C3.546,24.45,1.55,22.454,1.55,20z"></path> </svg> </span><span class="globalnav-image-compact"><svg height="48" viewbox="0 0 17 48" width="17" xmlns="http://www.w3.org/2000/svg"><path d="m16.2294 29.9556-4.1755-4.0821a6.4711 6.4711 0 1 0 -1.2839 1.2625l4.2005 4.1066a.9.9 0 1 0 1.2588-1.287zm-14.5294-8.0017a5.2455 5.2455 0 1 1 5.2455 5.2527 5.2549 5.2549 0 0 1 -5.2455-5.2527z"></path></svg></span></a><div id="globalnav-submenu-search" aria-labelledby="globalnav-menubutton-link-search" class="globalnav-flyout globalnav-submenu"><div class="globalnav-flyout-scroll-container"><div class="globalnav-flyout-content globalnav-submenu-content"><form action="http://web.archive.org/web/20240812192002/https://support.apple.com/kb/index" method="get" class="globalnav-searchfield"><div class="globalnav-searchfield-wrapper"><input placeholder="Search apple.com" aria-label="Search apple.com" autocorrect="off" 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href="/web/20240812192002/https://support.apple.com/en-gb/repair"><div aria-label="Apple Repair" class="as-tile-content as-center"> <img src="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-repair_2x.svg" alt="" class="as-tile-image-chiklet"><p>Apple Repair</p></div></a></div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <a class="as-tile as-tile-rounded as-tile-gray as-tile-shadow " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Billing and subscriptions" data-analytics-link-url="/en-gb/billing" href="/web/20240812192002/https://support.apple.com/en-gb/billing"><div aria-label="Billing and Subscriptions" class="as-tile-content as-center"> <img src="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/tile-topic-billing_2x.svg" alt="" class="as-tile-image-chiklet"><p>Billing and Subscriptions</p></div></a></div> </div> <section class="as-search" data-analytics-region="suggested search" role="section"> <div class="as-search-heading"> <div class="row justify-content-center"> <div class="column large-11 medium-11 small-12"> <h2 class="as-heading typography-headline-reduced">Search for more topics</h2></div> </div> </div> <div class="as-search-content"> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <form action="http://web.archive.org/web/20240812192002/https://support.apple.com/kb/index" method="get" id="as-search-form" class="as-search-form" data-suggestions-endpoint="https://www.apple.com/search-services/suggestions/" data-quick-links-heading="Quick Links" data-suggested-results-heading="Suggested Searches" onsubmit="return false;"> <div class="form-textbox form-textbox-with-lefticon form-textbox-with-righticon" id="as-search-text-box"> <input type="hidden" name="page" value="search"> <input type="hidden" name="type" value="organic"> <input type="hidden" name="src" id="src" value="support_searchbox_psp"> <input type="hidden" name="locale" id="as-search-locale" value="en_GB"> <label for="as-search-input" class="a11y"> Search Support</label> <input aria-owns="as-search-suggestions" aria-describedby="instructions" aria-activedescendant="noSuggestions" aria-haspopup="listbox" role="textbox" aria-autocomplete="list" autocomplete="off" class="as-search-form-input form-textbox-input" id="as-search-input" name="q" autocapitalize="none" spellcheck="false" type="text" value="" required> <span id="instructions" aria-hidden="true" class="hide">Start typing to reveal a list of choices.</span> <span class="form-textbox-label" id="search-text-labke" aria-hidden="true">Search Support</span> <button class="as-search-form-submit form-icons form-icons-search15" type="submit" aria-label="Submit"> </button> <button id="as-search-close" class="as-search-form-reset form-textbox-righticon form-icons-focusable" type="reset"> <span class="form-icons form-icons-reset" id="as-search-close-icon" aria-hidden="true"></span> <span class="a11y">Clear Search</span> </button> </div> </form> </div> </div> <div class="row justify-content-center"> <div class="column large-12 medium-12"> <div class="as-search-suggestions" id="as-search-suggestions-wrapper"> <span role="status" class="a11y" aria-live="polite"></span> <section class="as-search-results-section as-search-results-section-quicklinks">  </section> <section class="as-search-results-section-divider-space">  </section> <section class=" as-search-results-section as-search-results-section-suggestions">  </section> <section class="as-search-results-section-no-results">  </section> </div> </div> </div> </div> </section> <section class="as-container-column as-columns--1up as-columns-bg "> <div class="column-item"> <div class="as-banner-row"> <div class="grid as-tile-wrapper as-tile--1up as-fluid"> <div class="grid-item large-span-12 medium-span-12 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-center "> <h2 class="typography-headline-reduced"> Apple Support on YouTube</h2><div class="as-richtext"><p>Check out our official YouTube channel to help you get the most from your Apple devices and services.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body analytics-exitlink" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Visit Apple Support on YouTube" data-analytics-link-url="https://www.youtube.com/applesupport" href="http://web.archive.org/web/20240812192002/https://www.youtube.com/applesupport" rel="nofollow"><span class="icon-copy" aria-label="Watch Apple Support videos on YouTube">Visit Apple Support on YouTube</span><span class="icon icon-after icon-external" aria-hidden="true"></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> 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data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Sign up " data-analytics-link-url="https://www.apple.com/uk/today/calendar/?topics=daily-sessions&sessions=skills&cid=rem-uk-taa-support-fundm-cal" href="http://web.archive.org/web/20240812192002/https://www.apple.com/uk/today/calendar/?topics=daily-sessions&sessions=skills&cid=rem-uk-taa-support-fundm-cal"><span class="icon-copy" aria-label="Sign up for a free session near you">Sign up </span><span class="icon icon-after icon-chevronright" aria-hidden="true"></span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-feature-taa-fundamentals.image.small_2x.png" media="(max-width: 734px)"/> <img 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Connect by phone, chat, email and more.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="button typography-body button-neutral" data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Start now" data-analytics-link-url="https://getsupport.apple.com/?caller=home&PRKEYS=" href="http://web.archive.org/web/20240812192002/https://getsupport.apple.com/?caller=home&PRKEYS=" rel="nofollow"><span class="icon-copy" aria-label="Start now">Start now</span></a></li> </ul> </div> <picture class="as-tile-image justify-content-center"> <source srcset="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.small_2x.png" media="(max-width: 734px)"/> <img src="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_content/tile-split-getsupport.image.large_2x.png" alt="" width="1440" style="--width-large: 1440px; 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We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable and secure repairs with genuine Apple parts if they need them.</p> <p>Find out more about Apple鈥檚 approach to expanding access to safe and reliable repairs. <a href="/web/20240812192002/https://support.apple.com/content/dam/edam/applecare/images/en_GB/otherassets/programs/Expanding_Access_to_Service_and_Repairs.pdf">View (PDF)</a></p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> </div> <div class="grid as-tile-wrapper as-tile--2by3up as-fluid"> <div class="grid-item large-span-8 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <h2 class="typography-label">Beware of counterfeit parts</h2><div class="as-richtext"><p>Some counterfeit and third-party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an <a href="http://web.archive.org/web/20240812192002/https://www.apple.com/uk/retail/" class="analytics-exitlink">Apple Store</a> or <a href="http://web.archive.org/web/20240812192002/https://locate.apple.com/uk/en/" class="analytics-exitlink">Apple Authorised Service Provider</a>. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.</p> <p>Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.</p></div></div> <picture class="as-tile-image justify-content-center"> </picture> </div> </div> <div class="grid-item large-span-4 medium-span-6 small-span-12"> <div class="as-tile as-tile-rounded "> <div class="as-tile-content as-left"> <img src="/web/20240812192002im_/https://support.apple.com/content/dam/edam/applecare/images/en_US/psp_navicons/nav-icon-giftcard_2x.svg" alt="" class="as-tile-image-chiklet"><h2 class="typography-label">Be aware of gift card scams</h2><div class="as-richtext"><p>Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards and Apple Store Gift Cards.</p></div><ul class="links-stacked" role="presentation"> <li> <a class="icon-wrapper typography-body " data-analytics-event="link.component_click" data-analytics-link-component_type="tile" data-analytics-link-component_name="Learn more" data-analytics-link-url="/en-gb/gift-card-scams" 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