Customer Service Training Podcast

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border-0">Get Pricing</a> </div> </nav>  </div> </div>  </div>  </div>  </header>  <div class="page"> <div class="private-podcast customer-service-video-training"> <section class="hero-area index4">  <div class="hero-inner banner"> <div class="container"> <div class="row "> <div class="col-lg-6 co-12"> <div class="home-slider"> <div class="hero-text"> <h1 class="wow fadeInUp" data-wow-delay=".2s">A Customer Service Video Training Platform</h1> <p class="wow fadeInUp" data-wow-delay=".4s">A Comprehensive Customer Service Training Platform for Businesses and Corporations</p> <div class="button wow fadeInUp" data-wow-delay=".6s"> <a href="/enterprise/pricing" class="btn">Get Started</a> </div> </div> </div> </div> </div> </div> </div>  </section>  <section id="features" class="services index2 section"> <div class="container"> <div class="row"> <div class="col-lg-10 m-auto"> <div class="section-title align-center pr-0"> <h2 class="wow fadeInUp" data-wow-delay=".2s">Why use Customer Service Video Training? </h2> <p class="why-text wow fadeInUp px-5 mx-5" data-wow-delay=".4s">Embrace the power of podcasts to create industry-leading customer service training videos that will help you provide quality training for your personnel. Bring value to employee training by equipping your entire team with in-depth knowledge of products, services and company policy so they can confidently assist clients with their needs.</p> </div> </div> </div> <div class="single-head"> <img class="service-patern wow fadeInLeft" data-wow-delay=".4s" src="/images/new-enterprise/service-patern.png" alt="Why Use a Private Podcast?"> <div class="row"> <div class="col-lg-4 col-md-6 col-12"> <div class="single-service wow fadeInUp" data-wow-delay=".2s"> <h3 class="h6 fw-bold"><span>Increase Efficiency </span></h3> <div class="icon"> <i class="pbicon pbFont-efficiency"></i> </div> <p class="pt-1">Use customer service training videos to streamline the employee training process from onboarding to in-house sessions. Use video podcast customer service training to keep everyone on the same page with expectations and company policy. </p> </div> </div> <div class="col-lg-4 col-md-6 col-12"> <div class="single-service wow fadeInUp" data-wow-delay=".4s"> <h3 class="h6 fw-bold"><span>Empower Your Employees </span></h3> <div class="icon"> <i class="pbicon pbFont-training"></i> </div> <p>Modernize training to allow your employees to learn on the go. Provide your staff with the correct information and training necessary to represent your brand and serve your customers with confidence. </p> </div> </div> <div class="col-lg-4 col-md-6 col-12"> <div class="single-service internal-item wow fadeInUp" data-wow-delay=".6s"> <h3 class="h6 fw-bold"><span>Improve Your Brand Image</span></h3> <div class="icon"> <i class="pbicon pbFont-pinpaixingxiang"></i> </div> <p>From the head office to the warehouse, make customer service everyone’s job. Improve your overall brand image by providing your clientele with uniform customer service that is helpful, customer-focused, and consistent. </p> </div> </div> </div> </div> </div> </section>   <section id="overview" class="about-us index3"> <div class="second-overview bg-gray section "> <div class="container"> <div class="row cc-ipad-d-flex"> <div class="col-xl-6 col-12"> <div class=" margin-zero wow fadeInLeft" data-wow-delay=".7s"> <picture> <source srcset="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/customer-service-video-training-img1.webp" type="image/webp"> <img class="shadow-none w-100" loading="lazy" src="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/customer-service-video-training-img1.png" alt="Professional Customer Service Training for Your Corporation"> </picture> </div> </div> <div class="col-xl-6 col-12"> <div class="about-left pl"> <div class="section-title align-left"> <h2 class="wow fadeInUp" data-wow-delay=".2s">Professional Customer Service Training for Your Corporation</h2> <p class="wow fadeInUp" data-wow-delay=".4s">A customer service video training platform that empowers employees and strengthens your team. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pt-2 pro-text-gray" data-wow-delay=".6s">No Storage Limits</h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay=".6s">Never worry about storage or recording limits again. Podbean’s unlimited storage allows you to create quality customer service videos for all departments. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pro-text-gray" data-wow-delay=".8s">Record, Edit, and Publish in One Platform</h3> <p class="wow fadeInUp pro-text-gray pro-text-gray" data-wow-delay=".8s">Creating a podcast has never been easier. Record, edit, and publish your customer service podcasts within the same platform. Employees have instant access to episodes from any device. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pro-text-gray" data-wow-delay="1s">Push Notifications and Data Analytics</h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay="1s">Employees will be notified when new content is uploaded, and data analytics will help you track employee progress on company training sessions. Also use analytics to determine which content works best for your team. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pro-text-gray" data-wow-delay="1s"> Customizable Podcast Site</h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay="1s"> Use your company colors and logo to stay true to your brand. Choose between grid and list view displays for easier navigation for your podcast members.</p> </div> </div> </div> </div> </div> </div> <div class="first-overview section bg-transparent platform-content"> <div class="container "> <div class="row"> <div class="col-xl-6 col-12"> <div class="about-left pr"> <div class="section-title mt-4 align-left"> <h2 class="wow fadeInUp" data-wow-delay=".2s">Private Customer Service Videos for Training</h2> <p class="wow fadeInUp" data-wow-delay=".4s">A private customer service coaching platform – foster transparency and unity through podcasts. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pt-2 pro-text-gray" data-wow-delay=".6s">Access Control for Customer Service Podcasts</h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay=".6s">SSO login integration and customizable share settings let you control who can access your content. Keep your customer service video training safe from competitors by only allowing authorized access. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pro-text-gray" data-wow-delay=".8s">Create Private Podcast Groups </h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay=".8s">Training videos may include different information so use the podcast group feature to ensure the right content is in the right hands. </p> <h3 class="wow fadeInUp fs-14 mt-4 pb-1 pro-text-gray" data-wow-delay="1s">Data Encryption for Better Security </h3> <p class="wow fadeInUp pro-text-gray" data-wow-delay="1s">With Podbean’s end-to-end encryption, your video and audio podcast data is safe while uploading and protected after publishing. </p> </div> </div> </div> <div class="col-xl-6 col-12"> <div class="about-right wow fadeInRight" data-wow-delay=".7s"> <picture> <source srcset="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/customer-service-video-training-img2.webp" type="image/webp"> <img class="shadow-none" loading="lazy" src="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/customer-service-video-training-img2.png" alt="Private Customer Service Videos for Training"> </picture> </div> </div> </div> </div> </div> </section>   <section class="intro-video-area overlay section pb-0"> <div class="container"> <div class="row"> <div class="col-12"> <div class="section-title white-text"> <h2 class="wow fadeInUp" data-wow-delay=".2s">Private Podcast App</h2> <p class="wow fadeInUp" data-wow-delay=".4s">The Podbean Pro App is designed as a secure platform for businesses to host audio and video podcasting. Designed for easy listening, users can make use of playback controls, customize their settings, and create playlists. The Private Podcast App is built with privacy and security at the forefront so businesses can safely and confidently share internal information with employees and staff. The app allows listeners to both listen and watch podcasts at any time and from any device. </p> <div class="button wow fadeInUp mt-4" data-wow-delay=".6s"> <a class="btn text-white" href="/enterprise/solutions/pro-podcast-app">Learn More</a> </div> </div> </div> </div> </div> </section>   <section class="section testimonials private-testimonials"> <div class="container pb-5"> <div class="row"> <div class="col-12"> <div class="section-title align-center"> <h2 class="wow fadeInUp" data-wow-delay=".2s">Testimonials</h2> <p class="wow fadeInUp" data-wow-delay=".4s">Trusted by the world’s leading companies and organizations</p> </div> </div> </div> <div class="row"> <div class="col-12"> <div class=" testimonial-inner wow fadeInUp" data-wow-delay=".6s"> <div class="testimonial-slider">  <div class="single-testimonial "> <div class="quote"> <i class="lni lni-quotation"></i> </div> <p>" This content had to be secure. That was the big piece that really drove us to Podbean: the ability to have an SSO authentication verification before people are able to download and consume this content. </p> <p class="vmware-text">Our learning management systems and our other communications tools didn’t really have a good offline playback experience. So our people they’re not able to sit down and take their training / review information when they’re on a plane. Everyone else loads up podcasts to have available for their plane ride and you get to enjoy episodes while you’re logging miles. We couldn’t deliver the training they were looking for in any other way other than in a podcast type solution. "</p> <div class="bottom"> <div class="clien-image vmware-img"> <img loading="lazy" src="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/vmware.png" alt="Vmware logo"> </div> <h4 class="name">Marty Boyzuck <span>Director, Enablement Technology Architecture & Design</span></h4> </div> </div>   <div class="single-testimonial"> <div class="quote"> <i class="lni lni-quotation"></i> </div> <p>"We have a leadership podcast where we actually share our company’s strategy...so you could say basically we have tons of stories for 8000+ plus employees to listen to." </p> <p style="padding-top: 43px;">We have hand selected particular episodes from all of these that we share with new joiners, so even before you start your first day at Slalom, we do share a few episodes that say “hey, this is a little about us. Get to know us. Feel comfortable before you even start. It helps them get a feel for us, but also helps them hit the ground running on day one.”</p> <div class="bottom"> <div class="clien-image slalom-logo"> <img loading="lazy" src="https://pbcdn1.podbean.com/fs1/site/images/new-enterprise/slalom.png" alt="Slalom logo"> </div> <h4 class="name">Vimal Parker <span>Marketing Manager, Global Marketing</span></h4> </div> </div>  </div> </div> </div> </div> </div> </section>   <section class="section testimonials bg-gray private-testimonials private-text"> <div class="container"> <div class="row"> <div class="col-12"> <div class="section-title align-center"> <h2 class="wow fadeInUp" data-wow-delay=".2s">How to create Customer Service Podcasts</h2> </div> </div> </div> </div> <div class="container text-content"> <div class="row px-lg-4 wow fadeInUp" data-wow-delay=".4s"> <div class="col-md-6 col-12"> <p><span>1.</span><span><strong> Plan</strong> out your content.</span></p> <p><span>2.</span><span><strong> Record</strong> your podcast with the necessary audio and video equipment.</span></p> <p><span>3.</span><span><strong>Edit</strong> audio and video recordings as required. You may need to outsource this stage, so factor that into your production time.</span></p> <p><span>4.</span><span><strong>Upload your audio or video </strong> to Podbean’s hosting platform. The multi-admin feature lets you share content creation and management tasks with your podcast team. </span></p> </div> <div class="col-md-6 col-12"> <p><span>5.</span><span><strong>Publish</strong> your podcast. Upon publishing, private podcast members can access episodes online or using the Podbean Pro App. Try the embeddable player feature to make sharing easy.</span></p> <p><span>6.</span><span><strong>Track data analytics.</strong> View analytics to see which content your employees respond to best. Apply the style and format in future customer service training podcasts.</span></p> </div> </div> </div> </section>   <section class="newsletter-area bg-gray section"> <div class="container"> <div class="row "> <div class="col-12">  <div class="subscribe-text wow fadeInUp text-center" data-wow-delay=".2s"> <h3 class="text-white mb-1">Modernize your customer service training and equip your team to represent your brand. </h3> <div class="button mx-0 pt-4"> <a href="/enterprise/pricing" class="btn bg-white pro-text-green">Get Started</a> </div> </div>  </div> </div> </div> </section>  </div> </div> </div>  <footer class="footer">  <div class="footer-middle"> <div class="container"> <div class="row"> <div class="col">  <div class="f-about single-footer"> <div class="logo"> <a href="https://www.podbean.com/enterprise/enterprise-podcast-solution"> <svg t="1628478184878" class="icon" fill="currentColor" viewBox="0 0 3607 1024" version="1.1" xmlns="http://www.w3.org/2000/svg" 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