Odoo Yardım Masası

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<div class="col-md-3 o_hr_apps "> <div class="o_nav_app_family">İnsan Kaynakları</div> <ul> <li><a class="dropdown-item" href="/tr_TR/app/employees">Çalışanlar</a></li> <li><a class="dropdown-item" href="/tr_TR/app/recruitment">İşe Alım</a></li> <li><a class="dropdown-item" href="/tr_TR/app/time-off">İzin</a></li> <li><a class="dropdown-item" href="/tr_TR/app/appraisals">Değerlendirme</a></li> <li><a class="dropdown-item" href="/tr_TR/app/referrals">Referans</a></li> <li><a class="dropdown-item" href="/tr_TR/app/fleet">Filo Yönetimi</a></li> </ul> </div> <div class="col-md-3 o_marketing_apps "> <div class="o_nav_app_family">Pazarlama</div> <ul> <li><a class="dropdown-item" href="/tr_TR/app/social-marketing">Sosyal Medyada Pazarlama</a></li> <li><a class="dropdown-item" href="/tr_TR/app/email-marketing">E-posta ile Pazarlama</a></li> <li><a class="dropdown-item" href="/tr_TR/app/sms-marketing">SMS ile Pazarlama</a></li> <li><a class="dropdown-item" href="/tr_TR/app/events">Etkinlikler</a></li> <li><a class="dropdown-item" href="/tr_TR/app/marketing-automation">Pazarlama Otomasyonu</a></li> <li><a class="dropdown-item" href="/tr_TR/app/surveys">Anket</a></li> </ul> </div> <div class="col-md-3 o_services_apps "> <div class="o_nav_app_family">Hizmetler</div> <ul> <li><a class="dropdown-item" href="/tr_TR/app/project">Proje Yönetimi</a></li> <li><a class="dropdown-item" href="/tr_TR/app/timesheet">Çalışma Çizelgeleri</a></li> <li><a class="dropdown-item" href="/tr_TR/app/field-service">Saha Hizmeti</a></li> <li><a class="dropdown-item" href="/tr_TR/app/helpdesk">Yardım Masası</a></li> <li><a class="dropdown-item" href="/tr_TR/app/planning">Planlama</a></li> <li><a class="dropdown-item" href="/tr_TR/app/appointments">Randevular</a></li> </ul> </div> <div class="col-md-3 o_productivity_apps "> <div class="o_nav_app_family">Verimlilik</div> <ul> <li><a class="dropdown-item" href="/tr_TR/app/discuss">Sohbet</a></li> <li><a class="dropdown-item" href="/tr_TR/app/approvals">Onay</a></li> <li><a class="dropdown-item" href="/tr_TR/app/iot">Nesnelerin İnterneti</a></li> <li><a class="dropdown-item" href="/tr_TR/app/voip">VoIP</a></li> <li><a class="dropdown-item" href="/tr_TR/app/knowledge">Bilgi Bankası</a></li> <li><a class="dropdown-item" href="/tr_TR/app/whatsapp">WhatsApp</a></li> </ul> </div> </div> </div> <span class="o_store_link d-md-flex justify-content-md-center"> <a class="mx-md-3 px-3 dropdown-item" href="https://apps.odoo.com/apps/modules"><i class="fa fa-cube fa-fw me-2"></i>Üçüncü taraf uygulamalar</a> <a class="mx-md-3 px-3 dropdown-item" href="/tr_TR/app/studio"><i class="fa fa-pencil fa-fw me-2"></i>Odoo Stüdyo</a> <a href="https://www.odoo.sh" class="mx-md-3 px-3"><i class="fa fa-cloud fa-fw me-2"></i>Odoo Bulut Platformu</a> </span> </div> </li> <span class="border-end border-default me-lg-2 d-none d-md-inline"></span> <li role="presentation" class="nav-item "> <a role="menuitem" href="/tr_TR/app/helpdesk" class="nav-link active"> <span>Genel Bakış</span> </a> </li> <li role="presentation" class="nav-item "> <a role="menuitem" href="/tr_TR/app/helpdesk-features" class="nav-link "> <span>Özellikler</span> </a> </li> </ul> </div> </header> <main> <div id="wrap" class="oe_structure x_wd"> <section class="s_wd_hero_banner pt-4 pt-lg-6 pb-5 text-lg-center" data-name="Hero Banner" data-snippet="s_wd_hero_banner"> <div class="container"> <div class="row justify-content-center"> <div class="col-lg-10 col-xl-8"> <h1 class="display-1 mb-5">Destek ekibiniz bir güncellemeyi hak ediyor</h1> <p class="lead mb-5"><strong>Odoo Yardım Masası</strong>, ekibinize yardımcı olan bir destek bileti oluşturma platformudur. Bu sayede, ekibiniz de müşterilerinize yardımcı olabilir. Odoo ile karmaşıklığa 'elveda' ve sorunsuz, verimli ve müşteri odaklı yeni bir destek modeline 'merhaba' deyin. </p> <a class="btn btn-primary mb-2 me-3" href="/tr_TR/trial?selected_app=helpdesk">Hemen başlayın - Ücretsiz deneyin</a><div class="o_schedule_demo "> <div class="dropdown"> <a href="#" data-bs-toggle="dropdown" class="dropdown-toggle btn btn-light mb-2">Bir danışmanla görüşün</a> <ul class="dropdown-menu"> <li><a class="dropdown-item btn" target="_blank" href="/tr_TR/appointment/5542">Demo with an Expert (1-50 employees)</a></li> <li><a class="dropdown-item btn" target="_blank" href="/tr_TR/appointment/5543">Demo with an Expert (50-250 employees)</a></li> <li><a class="dropdown-item btn" target="_blank" href="/tr_TR/appointment/4497">Large company (>250)</a></li> </ul> </div> </div> <br/> <small>Kullanıcı limiti olmaksızın, sonsuza dek ücretsiz. <a href="#" data-bs-toggle="tooltip" data-bs-placement="right" data-bs-delay="0" title="Odoo'da tek bir uygulama her zaman ücretsizdir; buna ücretsiz barındırma ve destek de dahil. Yalnızca daha fazla uygulama yüklerseniz ödeme yapmanız gerekecektir.">Nedenini görün</a></small> </div> </div> </div> </section> <section class="s_wd_hero_image bg-200 o_colored_level pt-sm-4 pt-md-5 pb-8" data-name="Hero Image" data-snippet="s_wd_hero_image" data-oe-shape-data="{'shape':'illustration/doodle/01'}"> <div class="o_we_shape o_shape_show_mobile o_illustration_doodle_01"></div> <div class="container"> <div class="row justify-content-center"> <div class="col-xl-10 x_wd_corner_highlight"> <div class="s_panel_video position-relative" data-video-id="LWAmieWpOTw"> <a href="#" class="btn_video_play d-block"> <img src="https://odoocdn.com/openerp_website/static/src/img/apps/helpdesk/helpdesk-dashboard.webp" class="img-thumbnail" alt="Yardım Masası - Rapor Paneli" loading="lazy"/> <img src="https://odoocdn.com/openerp_website/static/src/img/graphics/play.svg" class="x_wd_video_play_icon" alt="" loading="lazy"/> </a> </div> </div> </div> </div> </section> <section class="bg-100 py-5 py-lg-7 text-center"> <div class="container"> <div class="row justify-content-center"> <div class="col-lg-10"> <h2 class="mb-5">Müşteri biletlerini izleyin, öncelik sırasına koyun ve çözüme ulaştırın.</h2> <p class="mb-5">Muhteşem kanban görünümü ile destek biletlerini istediğiniz şekilde düzenleyin.<br class="d-none d-sm-block"/>Ekibinizin iş yüküne anında genel bir bakış atın ve özel olarak uyarlanmış Hizmet Seviyesi Anlaşması kurallarına göre bir biletin durumunu kontrol edin.</p> <img class="img-fluid" src="https://odoocdn.com/openerp_website/static/src/img/apps/helpdesk/helpdesk-tickets-overview.webp" alt="Yardım Masası - Biletlere genel bakış" loading="lazy"/> </div> </div> </div> </section> <section class="pt96 pb48 text-center"> <div class="container"> <h2>Kullanıma Hazır Çoklu Kanallar</h2> <h4 class="mb-5">Müşterilerinizle bulundukları yerde iletişime geçin.</h4> <div class="row justify-content-center"> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-envelope bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>E-posta</h5> <p>Yeni gelen e-postalar otomatik olarak bilet oluşturur.</p> </div> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-file-text bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>Web Sitesi Formu</h5> <p>Müşterilerinizin sorularını özelleştirilebilir bir web formu ile sınıflandırın.</p> </div> <div class="col-md-6 col-lg-4 pb48"> <i class="fa fa-2x fa-comments bg-white text-o-color-6 shadow rounded-circle mb-4"></i> <h5>Canlı Sohbet</h5> <p>Ziyaretçilerle anında etkileşim kurmak için web sitenizdeki Canlı Sohbet eklentisini kullanın.</p> </div> </div> </div> </section> <section class="pt96 pb96"> <div class="container"> <div class="row align-items-center"> <div class="col-lg-7 pb48"> <h2>Üretkenlik için en uygun hale getirildi</h2> <h4 class="mb-4">SLA'lar, Otomasyon, Şablonlar ve Hazır Yanıtlar.</h4> <ul> <li class="mb-2">Hizmet Seviyesi Anlaşması (SLA) kurallarınızı oluşturun ve Odoo'nun otomatik olarak harekete geçmesine izin verin.</li> <li class="mb-2">Destek biletinin çözümünde farklı aşamalarda e-posta veya eylemleri otomatikleştirin.</li> <li class="mb-2">En yaygın yanıtları otomatikleştirmek için dinamik e-posta şablonları tanımlayın.</li> <li class="mb-2">Tek bir tıklamayla destek biletlerini yöneticinize iletin.</li> <li class="mb-2">Uzmanları canlı bir sohbete davet edin.</li> <li class="mb-2">Anında cevaplar için canlı sohbette hazır yanıtları kullanın.</li> </ul> </div> <div class="col-lg-5 pb48"> <img src="//odoocdn.com/web/image/25283223/helpdesk-3.png" alt="Odoo Yardım Masası bilet analizi" class="img-thumbnail" loading="lazy"/> </div> </div> </div> </section> <section class=" o_bg_cover o_bg_no-repeat" style="background-image: url('//odoocdn.com/web/image/3090527');background-position: left center;"> <div class="d-md-none position-absolute top-0 h-100 w-100 bg-white"></div> <div class="container"> <div class="row justify-content-center"> <div class="col-md-7 offset-md-4 col-lg-6 col-xl-5 pt120 pb120"> <h2>Destek sözleşmeleri satın</h2> <h4 class="mb-4">Kolayca satın, yenileyin ve yukarı satış yapın.</h4> <p>Müşterinize otomatik olarak yardım masası hizmetleri sağlamak için destek sözleşmeleri satın. Her bir sözleşmeye ilişkin zamanı, çalışma çizelgeleri uygulaması ile takip edin ve zaman sınırlı sözleşmelerle otomatik olarak yukarı satış yapın. Müşterinin durumuna göre satış veya destek ekibiniz için uyarılar oluşturun.</p> </div> </div> </div> </section> <section class="pt96 text-center"> <div class="container"> <h2>Daha akıllı self servis sunun</h2> <h4 class="mb-4">Dahili müşteri bilgi bankası.</h4> <p>SSS, eğitim videoları ve sunumlarınızı doğrudan bir bilete bağlayarak self servis platformunuzu geliştirin. <br/>Forum aracılığıyla ürününüz etrafında bir topluluk oluşturun.</p> <div class="row justify-content-center"> <div class="col-lg-7"> <img src="//odoocdn.com/web/image/3090531" class="img-thumbnail" alt="" loading="lazy"/> </div> </div> </div> </section> <section class="pt96 pb96"> <div class="container"> <div class="row align-items-center justify-content-center flex-wrap-reverse"> <div class="col-lg-5 pb48"> <img src="//odoocdn.com/web/image/24786968/close-ticket.jpg" alt="Odoo Yardım Masası - Bir bileti sonuca ulaştırın" class="img-thumbnail" loading="lazy"/> </div> <div class="col-lg-6 offset-lg-1 pb48"> <h2>Müşterilerin kendi <br/>destek biletlerini kapatmalarına izin verin</h2> <h4 class="mb-4">Özerklik verin. Üretkenliği artırın.</h4> <p>Hata olasılığını azaltın, yanlış anlamaları önleyin ve Yardım Masası Ekiplerine gerçekten ilgilenmeleri gereken konulara eğilmeleri için daha fazla zaman bırakın.</p> </div> </div> </div> </section> <section class="s_wd_users"> <div class="container position-relative" style="min-height: 20rem;"> <div class="position-absolute top-0 bottom-0 end-0 start-0 d-flex align-items-center justify-content-center" style="z-index: 1;"> <div class="bg-white rounded-pill-md px-lg-8 p-6 text-center"> <h6 class="display-2 position-relative mb-2"> 12 milyon mutlu kullanıcı </h6> <span class="fs-4">işletmesini Odoo ile büyütüyor, siz de onlara katılın</span> </div> </div> <div id="s_wd_users_mosaic" class="d-flex flex-wrap justify-content-between"></div> </div> </section> <section class="s_wd_call_to_action overflow-hidden text-center pt-10 pb-7"> <div class="container"> <h3 class="display-1 mb-5"> <span class="text-o-color-2">Büyüme potansiyelinizi</span><br/><span class="x_wd_display_fireworks_01"> açığa çıkarın</span> </h3> <a class="btn btn-lg btn-primary mb-3" href="/tr_TR/trial?selected_app=helpdesk">Hemen başlayın - Ücretsiz deneyin</a> <img src="https://odoocdn.com/openerp_website/static/src/img/arrows/secondary_arrow_sm_01.svg" class="d-block mx-auto mb-2" alt="" loading="lazy"/> <small>Kredi kartı bilgisi istemiyoruz <br/> Anında erişim</small> </div> </section> </div> <div id="o_shared_blocks" class="oe_unremovable"></div> </main> <footer id="bottom" data-anchor="true" data-name="Footer" class="o_footer o_colored_level o_cc o_footer_slideout"> <div id="footer" class="container o_not_editable "> <span class="o_logo o_logo_inverse d-block mx-auto o_footer_logo my-5"></span> <div class="row"> <div class="col-12 col-lg-7 col-xl-6"> <div class="row"> <div class="col-12 col-md-4 mb-3 mb-md-0"> <div class="row"> <div class="col-6 col-md-12"> <span class="o_footer_title">Topluluk</span> <ul class="o_footer_links list-unstyled"> <li><a 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href="/tr_TR/security">Güvenlik</a></li> </ul> </div> </div> </div> <div class="col-12 col-lg-5 col-xl-5 offset-xl-1"> <div class="d-flex align-items-center justify-content-between"> <div class="js_language_selector o_language_selector dropdown d-print-none"> <button type="button" data-bs-toggle="dropdown" aria-haspopup="true" aria-expanded="true" class="border-0 dropdown-toggle btn btn-sm btn-outline-secondary"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tr.png?height=25" alt="" loading="lazy"/> <span class=""> Türkçe</span> </button> <div role="menu" class="dropdown-menu "> <a class="dropdown-item js_change_lang " role="menuitem" href="/ar/app/helpdesk" data-url_code="ar" title=" الْعَرَبيّة"> <img class="o_lang_flag " src="https://odoocdn.com/web/image/res.lang/23/flag_image?height=25" alt="" loading="lazy"/> <span class=""> الْعَرَبيّة</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ca_ES/app/helpdesk" 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<img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/fr.png?height=25" alt="" loading="lazy"/> <span class=""> Français</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/de_DE/app/helpdesk" data-url_code="de_DE" title=" Deutsch"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/de.png?height=25" alt="" loading="lazy"/> <span class=""> Deutsch</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/id_ID/app/helpdesk" data-url_code="id_ID" title=" Bahasa Indonesia"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/id.png?height=25" alt="" loading="lazy"/> <span class=""> Bahasa Indonesia</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/it_IT/app/helpdesk" data-url_code="it_IT" title=" Italiano"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/it.png?height=25" alt="" loading="lazy"/> <span class=""> Italiano</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ja_JP/app/helpdesk" data-url_code="ja_JP" title=" 日本語"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/jp.png?height=25" alt="" loading="lazy"/> <span class=""> 日本語</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ko_KR/app/helpdesk" data-url_code="ko_KR" title=" 한국어 (KR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/kr.png?height=25" alt="" loading="lazy"/> <span class=""> 한국어 (KR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pl_PL/app/helpdesk" data-url_code="pl_PL" title=" Język polski"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/pl.png?height=25" alt="" loading="lazy"/> <span class=""> Język polski</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/pt_BR/app/helpdesk" data-url_code="pt_BR" title=" Português (BR)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/br.png?height=25" alt="" loading="lazy"/> <span class=""> Português (BR)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ro_RO/app/helpdesk" data-url_code="ro_RO" title=" română"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ro.png?height=25" alt="" loading="lazy"/> <span class=""> română</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/ru_RU/app/helpdesk" data-url_code="ru_RU" title=" русский язык"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ru.png?height=25" alt="" loading="lazy"/> <span class=""> русский язык</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sk_SK/app/helpdesk" data-url_code="sk_SK" title=" Slovenský jazyk"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/sk.png?height=25" alt="" loading="lazy"/> <span class=""> Slovenský jazyk</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/sl_SI/app/helpdesk" data-url_code="sl_SI" title=" slovenščina"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/si.png?height=25" alt="" loading="lazy"/> <span class=""> slovenščina</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es/app/helpdesk" data-url_code="es" title=" Español (América Latina)"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/419.png?height=25" alt="" loading="lazy"/> <span class=""> Español (América Latina)</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/es_ES/app/helpdesk" data-url_code="es_ES" title=" Español"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/es.png?height=25" alt="" loading="lazy"/> <span class=""> Español</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/th_TH/app/helpdesk" data-url_code="th_TH" title=" ภาษาไทย"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/th.png?height=25" alt="" loading="lazy"/> <span class=""> ภาษาไทย</span> </a> <a class="dropdown-item js_change_lang active" role="menuitem" href="/tr_TR/app/helpdesk" data-url_code="tr_TR" title=" Türkçe"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/tr.png?height=25" alt="" loading="lazy"/> <span class=""> Türkçe</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/uk_UA/app/helpdesk" data-url_code="uk_UA" title=" українська"> <img class="o_lang_flag " src="https://odoocdn.com/base/static/img/country_flags/ua.png?height=25" alt="" loading="lazy"/> <span class=""> українська</span> </a> <a class="dropdown-item js_change_lang " role="menuitem" href="/vi_VN/app/helpdesk" data-url_code="vi_VN" title=" Tiếng Việt"> <img class="o_lang_flag " 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