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Chapter 6 Complaint Investigation | U.S. Department of Labor
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href="/agencies/ofccp/manual/fccm/table-of-contents" class="usa-sidenav__item dol-sidenav__item" hreflang="en">Table of Contents</a> </li> <li class="usa-sidenav__item dol-sidenav__item"> <a href="/agencies/ofccp/manual/fccm/introduction" class="usa-sidenav__item dol-sidenav__item" hreflang="en">Introduction</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-1-desk-audit" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Chapter 1 Desk Audit</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-2-site-review" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Chapter 2 On-Site Review</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a 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href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--expanded is-current usa-current" hreflang="en">Chapter 6 Complaint Investigation</a> <ul class="site-sidenav usa-sidenav__sublist dol-sidenav "> <li class="usa-sidenav__item dol-sidenav__item"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6a-introduction" class="usa-sidenav__item dol-sidenav__item" hreflang="en">6A Introduction</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6b-bases-complaint-allegations" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">6B Bases of Complaint Allegations</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6c-complaint-receipt-and-perfection" 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href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6j-conducting-analyses-and" class="usa-sidenav__item dol-sidenav__item" hreflang="en">6J Conducting Analyses and the Investigative Report</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6k-use-notification-results" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">6K Use of a Notification of Results of Investigation</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6l-resolution-complaint" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">6L Resolution of the Complaint</a> </li> <li class="usa-sidenav__item dol-sidenav__item"> <a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6m-enforcement" class="usa-sidenav__item dol-sidenav__item" hreflang="en">6M Enforcement</a> </li> </ul> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-7-employment-discrimination-remedies" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Chapter 7 Employment Discrimination Remedies</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/chapter-8-resolution-noncompliance" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Chapter 8 Resolution of Noncompliance</a> </li> <li class="usa-sidenav__item dol-sidenav__item"> <a href="/agencies/ofccp/manual/fccm/key-words-and-phrases" class="usa-sidenav__item dol-sidenav__item" hreflang="en">Key Words and Phrases</a> </li> <li class="usa-sidenav__item dol-sidenav__item"> <a href="/agencies/ofccp/manual/fccm/glossary-abbreviations" class="usa-sidenav__item dol-sidenav__item" hreflang="en">Glossary of Abbreviations</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/appendices-1-13" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Appendices A-1 – A-13</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/figures-1-4" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Figures 1 – 4</a> </li> <li class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed"> <a href="/agencies/ofccp/manual/fccm/letters-l-1-l-41" class="usa-sidenav__item dol-sidenav__item dol-sub-menu-item--collapsed" hreflang="en">Letters L-1 – L-41</a> </li> </ul> </div> </div> </div> </aside> <div class="layout-content inner-content-page"> <div id="block-opa-theme-content"> <div data-history-node-id="110437" about="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation"> <div> <div class="title"></div> </div> </div> </div> <div class="views-element-container" id="block-manual-sections-block"> <div region="content" block="block-manual-sections-block"><div class="table-of-contents js-view-dom-id-6b41613a2e27f15bffdc74d254ddea498633529010003b05f03eee27de971a71"> <div id="Chapter-6-Complaint-Investigation" class="toc-chapter"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation" hreflang="en">Chapter 6 Complaint Investigation</a></div> <div id="6A-Introduction" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6a-introduction" hreflang="en">6A Introduction</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6B-Bases-of-Complaint-Allegations" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6b-bases-complaint-allegations" hreflang="en">6B Bases of Complaint Allegations</a></div> <div id="6B01-Executive-Order-11246-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6b-bases-complaint-allegations/6b01-executive-order-11246-allegations" hreflang="en">6B01 Executive Order 11246 Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6B02-VEVRAA-and-Section-503-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6b-bases-complaint-allegations/6b02-vevraa-and-section-503-allegations" hreflang="en">6B02 VEVRAA and Section 503 Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6B03-Retaliation,-Intimidation,-and-Interference-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6b-bases-complaint-allegations/6b03-retaliation-intimidation-and" hreflang="en">6B03 Retaliation, Intimidation, and Interference Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6B04-Executive-Order-13496-Investigations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6b-bases-complaint-allegations/6b04-executive-order-13496-investigations" hreflang="en">6B04 Executive Order 13496 Investigations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6C-Complaint-Receipt-and-Perfection" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6c-complaint-receipt-and-perfection" hreflang="en">6C Complaint Receipt and Perfection</a></div> <div id="6C00-Receipt-of-Complaints" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6c-complaint-receipt-and-perfection/6c00-receipt-complaints" hreflang="en">6C00 Receipt of Complaints</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6C01-Who-May-File-a-Complaint" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6c-complaint-receipt-and-perfection/6c01-who-may-file-complaint" hreflang="en">6C01 Who May File a Complaint</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6C02-Providing-Contractor-the-10-Day-Notice-Letter" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6c-complaint-receipt-and-perfection/6c02-providing-contractor-10-day" hreflang="en">6C02 Providing Contractor the 10-Day Notice Letter</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6C03-Complaint-Perfection" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6c-complaint-receipt-and-perfection/6c03-complaint-perfection" hreflang="en">6C03 Complaint Perfection</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D-Investigating-the-Complaint" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6d-investigating-complaint" hreflang="en">6D Investigating the Complaint</a></div> <div id="6D01-Timely-Completion-of-Investigation" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d01-timely-completion-investigation" hreflang="en">6D01 Timely Completion of Investigation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D02-Correspondence" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d02-correspondence" hreflang="en">6D02 Correspondence</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D03-Notifying-the-Contractor-and-Complainant-That-OFCCP-Will-Investigate-the-Complaint" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d03-notifying-contractor-and-complainant" hreflang="en">6D03 Notifying the Contractor and Complainant That OFCCP Will Investigate the Complaint</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D04-Counsel-or-Other-Representation" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d04-counsel-or-other-representation" hreflang="en">6D04 Counsel or Other Representation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D05-Case-File" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d05-case-file" hreflang="en">6D05 Case File</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6D06-OFCCP-CMS" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6d-investigating-complaint/6d06-ofccp-cms" hreflang="en">6D06 OFCCP CMS</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E-Types-of-Complaint-Allegations" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6e-types-complaint-allegations" hreflang="en">6E Types of Complaint Allegations</a></div> <div id="6E00-Approach-to-Investigating-Complaint-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e00-approach-investigating-complaint" hreflang="en">6E00 Approach to Investigating Complaint Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E01-Investigative-Framework" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e01-investigative-framework" hreflang="en">6E01 Investigative Framework</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E02-Systemic-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e02-systemic-allegations" hreflang="en">6E02 Systemic Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E03-Harassment" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e03-harassment" hreflang="en">6E03 Harassment</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E04-Retaliation-and-Interference" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e04-retaliation-and-interference" hreflang="en">6E04 Retaliation and Interference</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E05-Allegations-Specific-to-Executive-Order-11246" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e05-allegations-specific-executive-order" hreflang="en">6E05 Allegations Specific to Executive Order 11246</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E06-Allegations-Specific-to-Disability-Complaints" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e06-allegations-specific-disability" hreflang="en">6E06 Allegations Specific to Disability Complaints</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E07-Allegations-Specific-to-VEVRAA-(Nondisability)-Complaints" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e07-allegations-specific-vevraa" hreflang="en">6E07 Allegations Specific to VEVRAA (Nondisability) Complaints</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E08-Equal-Opportunity-Clause-and-Recordkeeping-Requirements" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e08-equal-opportunity-clause-and" hreflang="en">6E08 Equal Opportunity Clause and Recordkeeping Requirements</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6E09-Novel-Issues" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6e-types-complaint-allegations/6e09-novel-issues" hreflang="en">6E09 Novel Issues</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6F-Investigative-Plan" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6f-investigative-plan" hreflang="en">6F Investigative Plan</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6G-Interviewing-the-Complainant-Before-On-Site-Investigation" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6g-interviewing-complainant-site" hreflang="en">6G Interviewing the Complainant Before On-Site Investigation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6H-Obtaining-Documentary-Evidence-and-Records-Prior-to-On-Site-Investigation" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6h-obtaining-documentary-evidence-and" hreflang="en">6H Obtaining Documentary Evidence and Records Prior to On-Site Investigation</a></div> <div id="6H00-Historical-Documentation" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6h-obtaining-documentary-evidence-and-records-prior-site-investigation" hreflang="en">6H00 Historical Documentation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6H01-Policies-and-Practices" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6h-obtaining-documentary-evidence-and-records-prior-site-investigation-0" hreflang="en">6H01 Policies and Practices</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6H02-Other-Documents-Relevant-to-the-Complaint-Allegations" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6h-obtaining-documentary-evidence-and-records-prior-site-investigation-1" hreflang="en">6H02 Other Documents Relevant to the Complaint Allegations</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6I-On-Site-Investigations" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6i-site-investigations" hreflang="en">6I On-Site Investigations</a></div> <div id="6I00-Notifying-the-Contractor-of-the-On-Site-Investigation" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6i-site-investigations/6i00-notifying-contractor-site-investigation" hreflang="en">6I00 Notifying the Contractor of the On-Site Investigation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="-Road-Map" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6i-site-investigations/6i01-site-investigation-road-map" hreflang="en">6I01 On-Site Investigation: Road Map</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6I02-Interview-Procedures" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6i-site-investigations/6i02-interview-procedures" hreflang="en">6I02 Interview Procedures</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6I03-Gathering-Relevant-Data-and-Conducting-Interviews" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6i-site-investigations/6i03-gathering-relevant-data-and-conducting" hreflang="en">6I03 Gathering Relevant Data and Conducting Interviews</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6I04-Review-of-Records" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6i-site-investigations/6i04-review-records" hreflang="en">6I04 Review of Records</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6J-Conducting-Analyses-and-the-Investigative-Report" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6j-conducting-analyses-and" hreflang="en">6J Conducting Analyses and the Investigative Report</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6K-Use-of-a-Notification-of-Results-of-Investigation" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6k-use-notification-results" hreflang="en">6K Use of a Notification of Results of Investigation</a></div> <div id="6K00-Signatures-and-Procedures" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6k-use-notification-results-investigation/6k00-signatures-and-procedures" hreflang="en">6K00 Signatures and Procedures</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6K01-Notice-to-Labor-Union-of-a-Violation-Finding" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6k-use-notification-results-investigation/6k01-notice-labor-union" hreflang="en">6K01 Notice to Labor Union of a Violation Finding</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6L-Resolution-of-the-Complaint" class="toc-section"><a href="/agencies/ofccp/manual/fccm/chapter-6-complaint-investigation/6l-resolution-complaint" hreflang="en">6L Resolution of the Complaint</a></div> <div id="6L00-Settlement-Before-Completion-of-Investigation" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6l-resolution-complaint/6l00-settlement-completion-investigation" hreflang="en">6L00 Settlement Before Completion of Investigation</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6L01-Prior-to-Issuing-a-No-Violation-NORI" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6l-resolution-complaint/6l01-prior-issuing-no-violation-nori" hreflang="en">6L01 Prior to Issuing a No Violation NORI</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div id="6L02-Closure-of-Complaint-with-No-Violation-NORI" class="toc-subsection"><a href="/agencies/ofccp/manual/fccm/6l-resolution-complaint/6l02-closure-complaint-no-violation-nori" hreflang="en">6L02 Closure of Complaint with No Violation NORI</a></div> <div><div class="views-field views-field-field-manual-tags"><div class="field-content"></div></div></div> <div 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