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The quality and accuracy of machine translation can vary significantly from one text to another. Read the page in original English <a onclick="goToLanguage('en')">here</a>.</div> <script type="text/javascript">/*<![CDATA[*/ // Determine if machine translation message should be shown function displayMachineTranslationMessage() { // Show if Italian, excluding certain pages if (thisSiteLanguage == 'it' && !document.querySelector('.columbia-page-home')) { document.querySelector('#machine-translation-message').style.display = null; } } displayMachineTranslationMessage();/*]]>*/</script> </div> <div class="mt-content-side"></div> <div id="mt-toc-container" data-title="Table of contents" data-collapsed="true"> <button class="mt-toggle mt-summary-toggle ui-button-icon mt-toggle-expand">Table of contents</button> <div class="mt-toc-content mt-collapsible-section mt-toc-hide"> <em>No headers</em> </div> </div> <div id="page-top"> <div id="topic"> <div id="pageText"> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search CONTENTdm"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Metadata_Services/CONTENTdm"></div></div> <div class="mt-help-search mt-lsf-search" id="mt-portfolio-search"><script type="application/json" id="mt-localizations-help-widget">/*<![CDATA[*/{"Help.Widget.button.text":"Search","Help.Widget.label.text":"Query","Help.Widget.placeholder.text":"Search CONTENTdm"}/*]]>*/</script><div class="mt-inputredirect" data-query-key="q" data-path="Metadata_Services/CONTENTdm"></div></div> <div class="mt-page-summary"><div class="mt-page-overview">Build, preserve, and showcase your unique digital collections with CONTENTdm.</div></div> <p>Connect with fellow CONTENTdm users in the <a title="https://www.oclc.org/community/home.en.html" href="https://www.oclc.org/community/home.en.html" target="_blank" rel="external noopener nofollow" class="link-https">OCLC Community Center</a>.  If you do not yet have an OCLC Services account for CONTENTdm Community Center access, please <a title="https://www.oclc.org/content/forms/worldwide/en/community.html" href="https://www.oclc.org/content/forms/worldwide/en/community.html" target="_blank" rel="external noopener nofollow" class="link-https">request one</a> now.  After you submit the web form, you will receive your new account within 4-5 business days<span class="mt-color-e74c3c">.  </span></p> <div class="mt-category-container mt-subpage-listings-container noindex"><ul class="mt-sortable-listings-container " id="mt-sortable" data-user-can-edit="false" data-page-id="4830"><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="6340"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started" rel="internal"><span class="mt-icon-article-topic-guide"></span>Get started</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Get started with CONTENTdm.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="CONTENTdm Overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/010CONTENTdm_Overview" rel="internal"><span class="mt-icon-article-topic"></span>CONTENTdm Overview</a></li><li class="mt-show-more-listing"><a title="CONTENTdm technical office hours" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/020CONTENTdm_technical_office_hours" rel="internal"><span class="mt-icon-article-topic"></span>CONTENTdm technical office hours</a></li><li class="mt-show-more-listing"><a title="Jumpstart my first collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/030Jumpstart_my_first_collection" rel="internal"><span class="mt-icon-article-topic"></span>Jumpstart my first collection</a></li><li class="mt-show-more-listing"><a title="Jumpstart my website" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/040Jumpstart_my_website" rel="internal"><span class="mt-icon-article-topic"></span>Jumpstart my website</a></li><li class="mt-show-more-listing"><a title="Best practices for creating sharable metadata" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/best_practices" rel="internal"><span class="mt-icon-article-topic"></span>Best practices for creating sharable metadata</a></li><li class="mt-show-more-listing"><a title="Collection building overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/Collection_building_overview" rel="internal"><span class="mt-icon-article-topic"></span>Collection building overview</a></li><li class="mt-show-more-listing"><a title="Use Google Analytics 4 in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Get_started/Use_Google_Analytics_4_in_CONTENTdm" rel="internal"><span class="mt-icon-article-topic"></span>Use Google Analytics 4 in CONTENTdm</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="10697"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client" rel="internal"><span class="mt-icon-article-topic-category"></span>Project Client</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Discover The Project Client, a Windows-based, digital collection builder where data and digital items can be prepared in large batches.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Project Client overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Project_Client_overview" rel="internal"><span class="mt-icon-article-topic-guide"></span>Project Client overview</a></li><li class="mt-show-more-listing"><a title="Project settings" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Project_settings" rel="internal"><span class="mt-icon-article-topic-guide"></span>Project settings</a></li><li class="mt-show-more-listing"><a title="Work with projects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Work_with_projects" rel="internal"><span class="mt-icon-article-topic-guide"></span>Work with projects</a></li><li class="mt-show-more-listing"><a title="Add items and objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Add_items_and_objects" rel="internal"><span class="mt-icon-article-topic-guide"></span>Add items and objects</a></li><li class="mt-show-more-listing"><a title="Enter metadata" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Enter_metadata" rel="internal"><span class="mt-icon-article-topic-guide"></span>Enter metadata</a></li><li class="mt-show-more-listing"><a title="Edit items and metadata" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Edit_items_and_metadata" rel="internal"><span class="mt-icon-article-topic-guide"></span>Edit items and metadata</a></li><li class="mt-show-more-listing"><a title="Manage archival files and high-resolution images" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Manage_archival_files_and_high_resolution_images" rel="internal"><span class="mt-icon-article-topic-guide"></span>Manage archival files and high-resolution images</a></li><li class="mt-show-more-listing"><a title="Upload items to a collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Project_Client/Upload_items_to_a_collection" rel="internal"><span class="mt-icon-article-topic-guide"></span>Upload items to a collection</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="7061"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration" rel="internal"><span class="mt-icon-article-topic-category"></span>CONTENTdm Administration</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Learn how to use CONTENTdm Administration to administer the server, the collection, and the items.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About accessing CONTENTdm Administration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration/About_accessing_CONTENTdm_Administration" rel="internal"><span class="mt-icon-article-topic-guide"></span>About accessing CONTENTdm Administration</a></li><li class="mt-show-more-listing"><a title="Server administration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration/Server_Administration" rel="internal"><span class="mt-icon-article-topic-guide"></span>Server administration</a></li><li class="mt-show-more-listing"><a title="Collection administration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration/Collection_administration" rel="internal"><span class="mt-icon-article-topic-guide"></span>Collection administration</a></li><li class="mt-show-more-listing"><a title="Item administration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration/Item_administration" rel="internal"><span class="mt-icon-article-topic-guide"></span>Item administration</a></li><li class="mt-show-more-listing"><a title="WorldCat sync" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Administration/WorldCat_sync" rel="internal"><span class="mt-icon-article-topic-guide"></span>WorldCat sync</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="9814"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool" rel="internal"><span class="mt-icon-article-topic-guide"></span>Website Configuration Tool</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">CONTENTdm provides you with the Website Configuration Tool for branding and tailoring the appearance and behavior of key elements of your CONTENTdm Website and collections.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Website overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/010Website_overview" rel="internal"><span class="mt-icon-article-topic"></span>Website overview</a></li><li class="mt-show-more-listing"><a title="Access the Website Configuration Tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/020Access_the_Website_Configuration_Tool" rel="internal"><span class="mt-icon-article-topic"></span>Access the Website Configuration Tool</a></li><li class="mt-show-more-listing"><a title="Appearance" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/030Appearance" rel="internal"><span class="mt-icon-article-topic"></span>Appearance</a></li><li class="mt-show-more-listing"><a title="Search and browse" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/040Search_and_browse" rel="internal"><span class="mt-icon-article-topic"></span>Search and browse</a></li><li class="mt-show-more-listing"><a title="Navigation" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/050Navigation" rel="internal"><span class="mt-icon-article-topic"></span>Navigation</a></li><li class="mt-show-more-listing"><a title="Items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/060Items" rel="internal"><span class="mt-icon-article-topic"></span>Items</a></li><li class="mt-show-more-listing"><a title="Page Types" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/070Page_types" rel="internal"><span class="mt-icon-article-topic"></span>Page Types</a></li><li class="mt-show-more-listing"><a title="Localization" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/080Localization" rel="internal"><span class="mt-icon-article-topic"></span>Localization</a></li><li class="mt-show-more-listing"><a title="Analytics and SEO" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/090Analytics_and_SEO" rel="internal"><span class="mt-icon-article-topic"></span>Analytics and SEO</a></li><li class="mt-show-more-listing"><a title="Custom" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Website_Configuration_Tool/100Custom" rel="internal"><span class="mt-icon-article-topic"></span>Custom</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="8377"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization" rel="internal"><span class="mt-icon-article-topic-category"></span>Advanced website customization</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">CONTENTdm offers you several upload dialogs to add your own HTML, CSS or JS files to modify the CONTENTdm website user interface and create your own advanced interface customizations.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About advanced customizations" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/About_advanced_customizations" rel="internal"><span class="mt-icon-article-topic-guide"></span>About advanced customizations</a></li><li class="mt-show-more-listing"><a title="Custom pages" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/Custom_pages" rel="internal"><span class="mt-icon-article-topic-guide"></span>Custom pages</a></li><li class="mt-show-more-listing"><a title="CSS customizations" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/CSS_customizations" rel="internal"><span class="mt-icon-article-topic-guide"></span>CSS customizations</a></li><li class="mt-show-more-listing"><a title="JavaScript customizations" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/JavaScript_customizations" rel="internal"><span class="mt-icon-article-topic-guide"></span>JavaScript customizations</a></li><li class="mt-show-more-listing"><a title="Customization cookbook" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/Customization_cookbook" rel="internal"><span class="mt-icon-article-topic-guide"></span>Customization cookbook</a></li><li class="mt-show-more-listing"><a title="API Reference" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Advanced_website_customization/API_Reference" rel="internal"><span class="mt-icon-article-topic-category"></span>API Reference</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="14759"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects" rel="internal"><span class="mt-icon-article-topic-category"></span>Compound objects</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Compound objects are two or more files bound together with an XML structure.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About compound objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/About_compound_objects" rel="internal"><span class="mt-icon-article-topic-guide"></span>About compound objects</a></li><li class="mt-show-more-listing"><a title="Add a compound object" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/Add_a_compound_object" rel="internal"><span class="mt-icon-article-topic-guide"></span>Add a compound object</a></li><li class="mt-show-more-listing"><a title="Add multiple compound objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/Add_multiple_compound_objects" rel="internal"><span class="mt-icon-article-topic-guide"></span>Add multiple compound objects</a></li><li class="mt-show-more-listing"><a title="Upload compound objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/Upload_compound_objects" rel="internal"><span class="mt-icon-article-topic-guide"></span>Upload compound objects</a></li><li class="mt-show-more-listing"><a title="Web-based compound object creation" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/Web_based_compound_object_creation" rel="internal"><span class="mt-icon-article-topic-guide"></span>Web-based compound object creation</a></li><li class="mt-show-more-listing"><a title="Edit compound objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Compound_objects/Edit_compound_objects" rel="internal"><span class="mt-icon-article-topic-guide"></span>Edit compound objects</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="12628"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management" rel="internal"><span class="mt-icon-article-topic-guide"></span>Site management</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information for configuring your CONTENTdm domain.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Change collection aliases retroactively" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management/Change_collection_aliases_retroactively" rel="internal"><span class="mt-icon-article-topic"></span>Change collection aliases retroactively</a></li><li class="mt-show-more-listing"><a title="Configure CONTENTdm with SSL to support HTTPS" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management/Configure_CONTENTdm_domain_with_SSL_to_support_HTTPS" rel="internal"><span class="mt-icon-article-topic"></span>Configure CONTENTdm with SSL to support HTTPS</a></li><li class="mt-show-more-listing"><a title="Cookie statement" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management/Cookie_statement" rel="internal"><span class="mt-icon-article-topic"></span>Cookie statement</a></li><li class="mt-show-more-listing"><a title="Custom CONTENTdm URLs" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management/Custom_domain_names_for_your_CONTENTdm_site_URL" rel="internal"><span class="mt-icon-article-topic"></span>Custom CONTENTdm URLs</a></li><li class="mt-show-more-listing"><a title="Link CONTENTdm data to bibliographic records in WorldCat" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Site_management/Link_CONTENTdm_data_to_bibliographic_records_in_WorldCat" rel="internal"><span class="mt-icon-article-topic"></span>Link CONTENTdm data to bibliographic records in WorldCat</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="15133"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Catcher" rel="internal"><span class="mt-icon-article-topic-guide"></span>CONTENTdm Catcher</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Catcher" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">CONTENTdm Catcher is a Web service that supports batch requests to edit existing metadata fields, delete records, or add metadata-only records.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="About CONTENTdm Catcher" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Catcher/Download_the_CONTENTdm_Catcher" rel="internal"><span class="mt-icon-article-topic"></span>About CONTENTdm Catcher</a></li><li class="mt-show-more-listing"><a title="Guide to the CONTENTdm Catcher" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_Catcher/Guide_to_the_CONTENTdm_Catcher" rel="internal"><span class="mt-icon-article-topic"></span>Guide to the CONTENTdm Catcher</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="20659"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive" rel="internal"><span class="mt-icon-article-topic-category"></span>CONTENTdm preservation archive</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Get started with the CONTENTdm preservation archive.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive/Overview" rel="internal"><span class="mt-icon-article-topic-guide"></span>Overview</a></li><li class="mt-show-more-listing"><a title="Ingest" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive/Ingest" rel="internal"><span class="mt-icon-article-topic-guide"></span>Ingest</a></li><li class="mt-show-more-listing"><a title="Reports" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive/Reports" rel="internal"><span class="mt-icon-article-topic-guide"></span>Reports</a></li><li class="mt-show-more-listing"><a title="Dissemination" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_preservation_archive/Dissemination" rel="internal"><span class="mt-icon-article-topic-guide"></span>Dissemination</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="36987"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Create_Custom_Queries_and_Results_(CQR)" rel="internal"><span class="mt-icon-article-topic-guide"></span>Create Custom Queries and Results (CQR)</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Create_Custom_Queries_and_Results_(CQR)" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find information about Custom Queries and Results (CQR) in CONTENTdm.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="Custom Queries and Results overview" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Create_Custom_Queries_and_Results_(CQR)/Custom_Queries_and_Results_overview" rel="internal"><span class="mt-icon-article-topic"></span>Custom Queries and Results overview</a></li><li class="mt-show-more-listing"><a title="Use Custom Queries and Results" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Create_Custom_Queries_and_Results_(CQR)/Use_Custom_Queries_and_Results" rel="internal"><span class="mt-icon-article-topic"></span>Use Custom Queries and Results</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="6343"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes" rel="internal"><span class="mt-icon-article-topic-category"></span>CONTENTdm release notes and known issues</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find CONTENTdm release notes and known issues. Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title="2024 CONTENTdm release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes/2024_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2024 CONTENTdm release notes</a></li><li class="mt-show-more-listing"><a title="2022 CONTENTdm release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes/2022_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2022 CONTENTdm release notes</a></li><li class="mt-show-more-listing"><a title="2021 CONTENTdm release notes" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes/2021_release_notes" rel="internal"><span class="mt-icon-article-topic-guide"></span>2021 CONTENTdm release notes</a></li><li class="mt-show-more-listing"><a title="Known issues" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Release_notes/Known_issues" rel="internal"><span class="mt-icon-article-topic-guide"></span>Known issues</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="3419"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_training" rel="internal"><span class="mt-icon-article-topic-guide"></span>CONTENTdm training</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/CONTENTdm_training" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find training on CONTENTdm here.</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="8516"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting" rel="internal"><span class="mt-icon-article-topic-guide"></span>Troubleshooting</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image available</span></span></a></dd><dd class="mt-listing-detailed-overview">Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).</dd><dd class="mt-listing-detailed-subpages"><ul class="mt-listings-simple mt-listing-article-list mt-topic-hierarchy-listings mt-guide-listings"><li class="mt-show-more-listing"><a title=""File Not Found" error when ingesting compound object into Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/%22File_Not_Found%22_error_when_ingesting_compound_object_into_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>"File Not Found" error when ingesting compound object into Project Client</a></li><li class="mt-show-more-listing"><a title="403 Forbidden error when using Catcher" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/403_Forbidden_error_when_using_Catcher" rel="internal"><span class="mt-icon-article-reference"></span>403 Forbidden error when using Catcher</a></li><li class="mt-show-more-listing"><a title="404 error retrieving IIIF manifest for collection-level CONTENTdm Compound Objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/404_error_retrieving_IIIF_manifest_for_collection-level_CONTENTdm_Compound_Objects" rel="internal"><span class="mt-icon-article-reference"></span>404 error retrieving IIIF manifest for collection-level CONTENTdm Compound Objects</a></li><li class="mt-show-more-listing"><a title="500 Internal Server Error in CONTENTdm Administration" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/500_Internal_Server_Error_in_CONTENTdm_Administration" rel="internal"><span class="mt-icon-article-reference"></span>500 Internal Server Error in CONTENTdm Administration</a></li><li class="mt-show-more-listing"><a title="500 Internal Server Error in CONTENTdm when Approving items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/500_Internal_Server_Error_in_CONTENTdm_when_Approving_items" rel="internal"><span class="mt-icon-article-reference"></span>500 Internal Server Error in CONTENTdm when Approving items</a></li><li class="mt-show-more-listing"><a title="Adding Hyperlinks in a field in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Adding_Hyperlinks_in_a_field_in_CONTENTdm" rel="internal"><span class="mt-icon-article-reference"></span>Adding Hyperlinks in a field in CONTENTdm</a></li><li class="mt-show-more-listing"><a title="An error occurred performing OCR. The likely cause of this error is that incompatible languages were specified for the OCR engine" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/An_error_occurred_performing_OCR._The_likely_cause_of_this_error_is_that_incompatible_languages_were_specified_for_the_OCR_engine" rel="internal"><span class="mt-icon-article-reference"></span>An error occurred performing OCR. The likely cause of this error is that incompatible languages were specified for the OCR engine</a></li><li class="mt-show-more-listing"><a title="An ingested PDF does not have transcript metadata even though the collection has a Full Text Search metadata field." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/An_ingested_PDF_does_not_have_transcript_metadata_even_though_the_collection_has_a_Full_Text_Search_metadata_field" rel="internal"><span class="mt-icon-article-howto"></span>An ingested PDF does not have transcript metadata even though the collection has a Full Text Search metadata field.</a></li><li class="mt-show-more-listing"><a title="Are CONTENTdm web sites ADA compliant?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Are_CONTENTdm_web_sites_ADA_compliant" rel="internal"><span class="mt-icon-article-howto"></span>Are CONTENTdm web sites ADA compliant?</a></li><li class="mt-show-more-listing"><a title="Attempted to read or write protected memory error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Attempted_to_read_or_write_protected_memory_error" rel="internal"><span class="mt-icon-article-reference"></span>Attempted to read or write protected memory error</a></li><li class="mt-show-more-listing"><a title="Attempting to add OCR license in Project Client but receiving a pathway error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Attempting_to_add_OCR_license_in_Project_Client_but_receiving_a_pathway_error" rel="internal"><span class="mt-icon-article-reference"></span>Attempting to add OCR license in Project Client but receiving a pathway error</a></li><li class="mt-show-more-listing"><a title="A connection with the server could not be established activating OCR" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/A_connection_with_the_server_could_not_be_established_activating_OCR" rel="internal"><span class="mt-icon-article-reference"></span>A connection with the server could not be established activating OCR</a></li><li class="mt-show-more-listing"><a title="A semicolon between my field metadata is not separating the terms" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/A_semicolon_between_my_fields_metadata_is_not_separating_the_terms" rel="internal"><span class="mt-icon-article-reference"></span>A semicolon between my field metadata is not separating the terms</a></li><li class="mt-show-more-listing"><a title="A volume uploaded to CONTENTdm preservation archive has not been accessioned." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/A_volume_uploaded_to_CONTENTdm_preservation_archive_has_not_been_accessioned" rel="internal"><span class="mt-icon-article-reference"></span>A volume uploaded to CONTENTdm preservation archive has not been accessioned.</a></li><li class="mt-show-more-listing"><a title="Blank upload screen in the Website Configuration tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Blank_upload_screen_in_the_Website_Configuration_tool" rel="internal"><span class="mt-icon-article-reference"></span>Blank upload screen in the Website Configuration tool</a></li><li class="mt-show-more-listing"><a title="Cannot see image in CONTENTdm item's expanded view while in proxy" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can't_see_image_in_CONTENTdm_item's_expanded_view" rel="internal"><span class="mt-icon-article-reference"></span>Cannot see image in CONTENTdm item's expanded view while in proxy</a></li><li class="mt-show-more-listing"><a title="Cannot use inline HTML within Metadata" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Cannot_use_inline_HTML_within_Metadata" rel="internal"><span class="mt-icon-article-howto"></span>Cannot use inline HTML within Metadata</a></li><li class="mt-show-more-listing"><a title="Can't save edits to links or HTML in Website Configuration tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Cant_save_edits_to_links_or_HTML_in_Website_Configuration_tool" rel="internal"><span class="mt-icon-article-reference"></span>Can't save edits to links or HTML in Website Configuration tool</a></li><li class="mt-show-more-listing"><a title="Can an Excel file be added as an item to a CONTENTdm collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_an_Excel_file_be_added_as_an_item_to_a_CONTENTdm_collection" rel="internal"><span class="mt-icon-article-howto"></span>Can an Excel file be added as an item to a CONTENTdm collection?</a></li><li class="mt-show-more-listing"><a title="Can collections be sorted by administrative metadata fields?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_collections_be_sorted_by_administrative_metadata_fields%3F" rel="internal"><span class="mt-icon-article-howto"></span>Can collections be sorted by administrative metadata fields?</a></li><li class="mt-show-more-listing"><a title="Can CONTENTdm use Lets Encrypt for an SSL Certificate" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_CONTENTdm_use_Lets_Encrypt_for_an_SSL_Certificate" rel="internal"><span class="mt-icon-article-howto"></span>Can CONTENTdm use Lets Encrypt for an SSL Certificate</a></li><li class="mt-show-more-listing"><a title="Can facet names be changed on the CONTENTdm website?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_facet_names_be_changed_on_the_CONTENTdm_website" rel="internal"><span class="mt-icon-article-howto"></span>Can facet names be changed on the CONTENTdm website?</a></li><li class="mt-show-more-listing"><a title="Can facet terms be reordered on a CONTENTdm website?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_facet_terms_be_reordered_on_the_CONTENTdm_website%3F" rel="internal"><span class="mt-icon-article-howto"></span>Can facet terms be reordered on a CONTENTdm website?</a></li><li class="mt-show-more-listing"><a title="Can I change default Project locations in the Project Client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_I_change_default_Project_locations_in_the_Project_Client%3F" rel="internal"><span class="mt-icon-article-reference"></span>Can I change default Project locations in the Project Client?</a></li><li class="mt-show-more-listing"><a title="Can I customize my CONTENTdm website to match the look and feel of our existing public website?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_I_customize_my_CONTENTdm_website_to_match_the_look_and_feel_of_our_existing_public_website%3F" rel="internal"><span class="mt-icon-article-howto"></span>Can I customize my CONTENTdm website to match the look and feel of our existing public website?</a></li><li class="mt-show-more-listing"><a title="Can I move items from one collection to another?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_I_move_items_from_one_collection_to_another" rel="internal"><span class="mt-icon-article-reference"></span>Can I move items from one collection to another?</a></li><li class="mt-show-more-listing"><a title="Can Project Client change multiple thumbnails in a CONTENTdm collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_Project_Client_change_multiple_thumbnails_to_a_CONTENTdm_collection" rel="internal"><span class="mt-icon-article-reference"></span>Can Project Client change multiple thumbnails in a CONTENTdm collection?</a></li><li class="mt-show-more-listing"><a title="Can the GUI text window in the Website Config Tool Landing pages tab be used to add HTML?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_the_GUI_text_window_in_the_Website_Config_Tool_Landing_pages_tab_be_used_to_add_HTML" rel="internal"><span class="mt-icon-article-reference"></span>Can the GUI text window in the Website Config Tool Landing pages tab be used to add HTML?</a></li><li class="mt-show-more-listing"><a title="Can you Delete the search bars for individual collections?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Can_you_Delete_the_search_bars_for_individual_collections" rel="internal"><span class="mt-icon-article-howto"></span>Can you Delete the search bars for individual collections?</a></li><li class="mt-show-more-listing"><a title="Clicking the "View" button to view an item opens a new application window, and the Project Client crashes after the application cannot find the file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Clicking_the_%22View%22_button_to_view_an_item_opens_a_new_application_window%2C_and_the_Project_Client_crashes_after_the_application_cannot_find_the_file" rel="internal"><span class="mt-icon-article-reference"></span>Clicking the "View" button to view an item opens a new application window, and the Project Client crashes after the application cannot find the file</a></li><li class="mt-show-more-listing"><a title="Collection contains reserved words error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Collection_contains_reserved_words_error" rel="internal"><span class="mt-icon-article-reference"></span>Collection contains reserved words error</a></li><li class="mt-show-more-listing"><a title="Collection not listed when creating a new project" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Collection_not_listed_when_creating_a_new_project" rel="internal"><span class="mt-icon-article-reference"></span>Collection not listed when creating a new project</a></li><li class="mt-show-more-listing"><a title="Compound objects in the approval queue are stuck because of missing title fields" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Compound_objects_in_the_approval_queue_are_stuck_because_of_missing_title_fields" rel="internal"><span class="mt-icon-article-reference"></span>Compound objects in the approval queue are stuck because of missing title fields</a></li><li class="mt-show-more-listing"><a title="CONTENTdm display does not allow you to browse over 10k items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_display_does_not_allow_you_to_browse_over_10k_items" rel="internal"><span class="mt-icon-article-reference"></span>CONTENTdm display does not allow you to browse over 10k items</a></li><li class="mt-show-more-listing"><a title="CONTENTdm Error 202 attempting to access object" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_Error_202_attempting_to_access_object" rel="internal"><span class="mt-icon-article-reference"></span>CONTENTdm Error 202 attempting to access object</a></li><li class="mt-show-more-listing"><a title="CONTENTdm password reset" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_password_reset" rel="internal"><span class="mt-icon-article-reference"></span>CONTENTdm password reset</a></li><li class="mt-show-more-listing"><a title="CONTENTdm Project Client returns the error "not enough quota is available" when creating a project." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_Project_Client_returns_the_error_not_enough_quota_is_available_when_creating_a_project" rel="internal"><span class="mt-icon-article-reference"></span>CONTENTdm Project Client returns the error "not enough quota is available" when creating a project.</a></li><li class="mt-show-more-listing"><a title="CONTENTdm Project Client ver. 6.x will no longer allow users to sign in" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_Project_Client_ver._6.x_will_no_longer_allow_users_to_sign_in" rel="internal"><span class="mt-icon-article-howto"></span>CONTENTdm Project Client ver. 6.x will no longer allow users to sign in</a></li><li class="mt-show-more-listing"><a title="CONTENTdm Video Best Practices" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/CONTENTdm_Video_Best_Practices" rel="internal"><span class="mt-icon-article-reference"></span>CONTENTdm Video Best Practices</a></li><li class="mt-show-more-listing"><a title="Convert single item PDFs to Compound Objects" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Convert_single_item_PDFs_to_Compound_Objects" rel="internal"><span class="mt-icon-article-reference"></span>Convert single item PDFs to Compound Objects</a></li><li class="mt-show-more-listing"><a title="Custom Global CSS Collection thumbnails" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Custom_Global_CSS_Collection_thumbnails" rel="internal"><span class="mt-icon-article-reference"></span>Custom Global CSS Collection thumbnails</a></li><li class="mt-show-more-listing"><a title="Diacritics or other characters do not come through correctly when importing records using the CONTENTdm Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Diacritics_or_other_characters_do_not_come_through_correctly_when_importing_records_using_the_CONTENTdm_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>Diacritics or other characters do not come through correctly when importing records using the CONTENTdm Project Client</a></li><li class="mt-show-more-listing"><a title="Does CONTENTdm have a facility to load an archived web site to a collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Does_CONTENTdm_have_a_facility_to_load_in_an_archived_web_site_to_a_collection" rel="internal"><span class="mt-icon-article-howto"></span>Does CONTENTdm have a facility to load an archived web site to a collection?</a></li><li class="mt-show-more-listing"><a title="Does CONTENTdm support subtitles for the native video player?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Does_CONTENTdm_support_subtitles_for_the_native_video_player" rel="internal"><span class="mt-icon-article-howto"></span>Does CONTENTdm support subtitles for the native video player?</a></li><li class="mt-show-more-listing"><a title="Does CONTENTdm Track the user that uploads items for approval?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Does_CONTENTdm_Track_the_user_that_uploads_items_for_approval" rel="internal"><span class="mt-icon-article-howto"></span>Does CONTENTdm Track the user that uploads items for approval?</a></li><li class="mt-show-more-listing"><a title="Does CQR work with responsive sites?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Does_CQR_work_with_responsive_sites" rel="internal"><span class="mt-icon-article-reference"></span>Does CQR work with responsive sites?</a></li><li class="mt-show-more-listing"><a title="Does searching on the CONTENTdm site omit Boolean Operators?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Does_searching_on_the_CONTENTdm_site_omit_Boolean_Operators" rel="internal"><span class="mt-icon-article-howto"></span>Does searching on the CONTENTdm site omit Boolean Operators?</a></li><li class="mt-show-more-listing"><a title="Do CONTENTdm collection aliases recycle?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Do_CONTENTdm_collection_aliases_recycle" rel="internal"><span class="mt-icon-article-howto"></span>Do CONTENTdm collection aliases recycle?</a></li><li class="mt-show-more-listing"><a title="Duplicate records appear when you page through collections" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Duplicate_records_appear_when_you_page_through_collections" rel="internal"><span class="mt-icon-article-reference"></span>Duplicate records appear when you page through collections</a></li><li class="mt-show-more-listing"><a title="Encountered error Could not find file desc in project folder" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Encountered_error_Could_not_find_file_desc_in_project_folder" rel="internal"><span class="mt-icon-article-reference"></span>Encountered error Could not find file desc in project folder</a></li><li class="mt-show-more-listing"><a title="Error Attempting to open file FileList.cdmFileLog.SHARE.EXE was not loaded" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Error_Attempting_to_open_file_FileListcdmFileLogSHAREEXE_was_not_loaded" rel="internal"><span class="mt-icon-article-reference"></span>Error Attempting to open file FileList.cdmFileLog.SHARE.EXE was not loaded</a></li><li class="mt-show-more-listing"><a title="Error "Index was outside the bounds of the array"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Error_Index_was_outside_the_bounds_of_the_array" rel="internal"><span class="mt-icon-article-reference"></span>Error "Index was outside the bounds of the array"</a></li><li class="mt-show-more-listing"><a title="Error message "Alpha channel is not supported in TIFF files"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Error_message_Alpha_channel_is_not_supported_in_TIFF_files" rel="internal"><span class="mt-icon-article-reference"></span>Error message "Alpha channel is not supported in TIFF files"</a></li><li class="mt-show-more-listing"><a title="Error moving image file to destination directory error when approving items" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Error_moving_image_file_to_destination_directory_error_when_approving_items" rel="internal"><span class="mt-icon-article-reference"></span>Error moving image file to destination directory error when approving items</a></li><li class="mt-show-more-listing"><a title="Error opening Controlled Vocabulary file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Error_opening_Controlled_Vocabulary_file" rel="internal"><span class="mt-icon-article-reference"></span>Error opening Controlled Vocabulary file</a></li><li class="mt-show-more-listing"><a title="Facet terms in CONTENTdm cap at 100" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Facet_terms_in_CONTENTdm_cap_at_100" rel="internal"><span class="mt-icon-article-reference"></span>Facet terms in CONTENTdm cap at 100</a></li><li class="mt-show-more-listing"><a title="Featured CONTENTdm Troubleshooting articles" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Featured_CONTENTdm_Troubleshooting_articles" rel="internal"><span class="mt-icon-article-topic"></span>Featured CONTENTdm Troubleshooting articles</a></li><li class="mt-show-more-listing"><a title="Field name in the tab delimited file has a length of zero error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Field_name_in_the_tab_delimited_file_has_a_length_of_zero_error" rel="internal"><span class="mt-icon-article-reference"></span>Field name in the tab delimited file has a length of zero error</a></li><li class="mt-show-more-listing"><a title="Field order did not change after index in Responsive site" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Field_order_did_not_change_after_index_in_Responsive_site" rel="internal"><span class="mt-icon-article-reference"></span>Field order did not change after index in Responsive site</a></li><li class="mt-show-more-listing"><a title="FlexLoader application will not start and displays an error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/FlexLoader_application_will_not_start_and_displays_an_error" rel="internal"><span class="mt-icon-article-howto"></span>FlexLoader application will not start and displays an error</a></li><li class="mt-show-more-listing"><a title="Hosted video files do not play in specific browsers and instead display an octagon with an exclamation mark" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Hosted_video_files_do_not_play_in_specific_browsers_and_instead_display_an_octagon_with_an_exclamation_mark" rel="internal"><span class="mt-icon-article-reference"></span>Hosted video files do not play in specific browsers and instead display an octagon with an exclamation mark</a></li><li class="mt-show-more-listing"><a title="How can I download files from the Website Configuration tool?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_I_download_files_from_the_Website_Configuration_tool" rel="internal"><span class="mt-icon-article-howto"></span>How can I download files from the Website Configuration tool?</a></li><li class="mt-show-more-listing"><a title="How can I get a copy of my CONTENTdm CSS or Javascript files?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_I_get_a_copy_of_my_CONTENTdm_CSS_or_Javascript_files" rel="internal"><span class="mt-icon-article-howto"></span>How can I get a copy of my CONTENTdm CSS or Javascript files?</a></li><li class="mt-show-more-listing"><a title="How can I get a full index history of a collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_I_get_a_full_index_history_of_a_collection" rel="internal"><span class="mt-icon-article-howto"></span>How can I get a full index history of a collection?</a></li><li class="mt-show-more-listing"><a title="How can one change what displays as the item-level page title?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_can_one_change_what_displays_as_the_item-level_page_title%3F" rel="internal"><span class="mt-icon-article-reference"></span>How can one change what displays as the item-level page title?</a></li><li class="mt-show-more-listing"><a title="How do I create a copy of a CONTENTdm collection from a different server" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_create_a_copy_of_a_CONTENTdm_collection_from_a_different_server" rel="internal"><span class="mt-icon-article-howto"></span>How do I create a copy of a CONTENTdm collection from a different server</a></li><li class="mt-show-more-listing"><a title="How do I customize my CONTENTdm URL?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_customise_my_CONTENTdm_URL" rel="internal"><span class="mt-icon-article-howto"></span>How do I customize my CONTENTdm URL?</a></li><li class="mt-show-more-listing"><a title="How do I find my CONTENTdm serial key?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_find_my_CONTENTdm_serial_key" rel="internal"><span class="mt-icon-article-howto"></span>How do I find my CONTENTdm serial key?</a></li><li class="mt-show-more-listing"><a title="How do I get a new CONTENTdm log in username and password?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_get_a_CONTENTdm_log_in_username_and_password" rel="internal"><span class="mt-icon-article-reference"></span>How do I get a new CONTENTdm log in username and password?</a></li><li class="mt-show-more-listing"><a title="How do I increase CONTENTdm server space?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_increase_CONTENTdm_server_space" rel="internal"><span class="mt-icon-article-reference"></span>How do I increase CONTENTdm server space?</a></li><li class="mt-show-more-listing"><a title="How do I log out of CONTENTdm Administration?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_log_out_of_CONTENTdm_Administration" rel="internal"><span class="mt-icon-article-reference"></span>How do I log out of CONTENTdm Administration?</a></li><li class="mt-show-more-listing"><a title="How do I remove my CSS or script from Website Configuration Tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_remove_my_CSS_or_script_from_Website_Configuration_Tool" rel="internal"><span class="mt-icon-article-reference"></span>How do I remove my CSS or script from Website Configuration Tool</a></li><li class="mt-show-more-listing"><a title="How do I rename a collection in CONTENTdm?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_rename_a_collection_in_CONTENTdm" rel="internal"><span class="mt-icon-article-howto"></span>How do I rename a collection in CONTENTdm?</a></li><li class="mt-show-more-listing"><a title="How do I restrict PDF downloads from CONTENTdm?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_restrict_PDF_downloads_from_CONTENTdm" rel="internal"><span class="mt-icon-article-howto"></span>How do I restrict PDF downloads from CONTENTdm?</a></li><li class="mt-show-more-listing"><a title="How do I setup the Saved Items Feature for my custom domain?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_setup_the_Saved_Items_Feature_for_my_custom_domain" rel="internal"><span class="mt-icon-article-howto"></span>How do I setup the Saved Items Feature for my custom domain?</a></li><li class="mt-show-more-listing"><a title="How do I surface our CONTENTdm collections in Google?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_surface_our_CONTENTdm_collections_in_Google" rel="internal"><span class="mt-icon-article-howto"></span>How do I surface our CONTENTdm collections in Google?</a></li><li class="mt-show-more-listing"><a title="How do I update monthly storage report recipients" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I_update_monthly_storage_report_recipients%3F" rel="internal"><span class="mt-icon-article-reference"></span>How do I update monthly storage report recipients</a></li><li class="mt-show-more-listing"><a title="How do I get a list of individual terms in a field without setting up a Controlled Vocabulary ?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_I__get_a_list_of_individual__terms__in_a_field__without_setting_up_a_Controlled_Vocabulary" rel="internal"><span class="mt-icon-article-howto"></span>How do I get a list of individual terms in a field without setting up a Controlled Vocabulary ?</a></li><li class="mt-show-more-listing"><a title="How do you refresh/renew your entire CONTENTdm site for a new year ?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_do_you_refresh%2F%2Frenew_your_entire_CONTENTdm_site_for_a_new_year" rel="internal"><span class="mt-icon-article-howto"></span>How do you refresh/renew your entire CONTENTdm site for a new year ?</a></li><li class="mt-show-more-listing"><a title="How long can an item or object sit in the approval queue waiting to be approved before being indexed?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_long_can_an_item_or_object_sit_in_the_approval_queue_waiting_to_be_approved_before_being_indexed" rel="internal"><span class="mt-icon-article-howto"></span>How long can an item or object sit in the approval queue waiting to be approved before being indexed?</a></li><li class="mt-show-more-listing"><a title="How to remove a shared controlled vocabulary from the "Use a controlled vocabulary from another field or collection" drop-down menu" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_to_remove_a_shared_controlled_vocabulary_from_the_%22Use_a_controlled_vocabulary_from_another_field_or_collection%22_drop-down_menu" rel="internal"><span class="mt-icon-article-reference"></span>How to remove a shared controlled vocabulary from the "Use a controlled vocabulary from another field or collection" drop-down menu</a></li><li class="mt-show-more-listing"><a title="How to restrict items from a OAI-PMH harvest" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_to_restrict_items_from_a_OAI-PMH_harvest" rel="internal"><span class="mt-icon-article-reference"></span>How to restrict items from a OAI-PMH harvest</a></li><li class="mt-show-more-listing"><a title="How to Update OCR license expiration date" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/How_to_Update_OCR_license_expiration_date" rel="internal"><span class="mt-icon-article-reference"></span>How to Update OCR license expiration date</a></li><li class="mt-show-more-listing"><a title="If data type is updated from text to date, what is the impact on records already in the collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/If_data_type_is_updated_from_text_to_date_what_is_the_impact_on_records_already_in_the_collection" rel="internal"><span class="mt-icon-article-howto"></span>If data type is updated from text to date, what is the impact on records already in the collection?</a></li><li class="mt-show-more-listing"><a title="If we have to update one machine to the newest Project Client does that mean we have to update all of our machines ?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/If_we_have_to_update_one_machine_to_the_newest_Project_Client_does_that_mean_we_have_to_update_all_of_our_machines" rel="internal"><span class="mt-icon-article-reference"></span>If we have to update one machine to the newest Project Client does that mean we have to update all of our machines ?</a></li><li class="mt-show-more-listing"><a title="IIIF 501 Not Implemented error in browser" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/IIIF_501_Not_Implemented_error_in_browser" rel="internal"><span class="mt-icon-article-reference"></span>IIIF 501 Not Implemented error in browser</a></li><li class="mt-show-more-listing"><a title="Image has not updated in expanded view after using replace item function" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Image_has_not_updated_in_expanded_view_after_using_replace_item_function" rel="internal"><span class="mt-icon-article-reference"></span>Image has not updated in expanded view after using replace item function</a></li><li class="mt-show-more-listing"><a title="Index out of bounds error when working with controlled vocabulary" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Index_out_of_bounds_error_when_working_with_controlled_vocabulary" rel="internal"><span class="mt-icon-article-reference"></span>Index out of bounds error when working with controlled vocabulary</a></li><li class="mt-show-more-listing"><a title="Index taking unusually long" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Index_taking_unusually_long" rel="internal"><span class="mt-icon-article-reference"></span>Index taking unusually long</a></li><li class="mt-show-more-listing"><a title="Ingesting files for a compound object and receiving the error "value cannot be null."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Ingesting_files_for_a_compound_object_and_receiving_the_error_value_cannot_be_null" rel="internal"><span class="mt-icon-article-reference"></span>Ingesting files for a compound object and receiving the error "value cannot be null."</a></li><li class="mt-show-more-listing"><a title="Internal error in IPP Library in CONTENTdm compound object import" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Internal_error_in_IPP_Library_in_CONTENTdm_compound_object_import" rel="internal"><span class="mt-icon-article-reference"></span>Internal error in IPP Library in CONTENTdm compound object import</a></li><li class="mt-show-more-listing"><a title="Is CONTENTdm COUNTER 5 compliant?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_CONTENTdm_COUNTER_5_compliant%3F" rel="internal"><span class="mt-icon-article-howto"></span>Is CONTENTdm COUNTER 5 compliant?</a></li><li class="mt-show-more-listing"><a title="Is EAD3 supported by CONTENTdm?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_EAD3_supported_by_CONTENTdm" rel="internal"><span class="mt-icon-article-howto"></span>Is EAD3 supported by CONTENTdm?</a></li><li class="mt-show-more-listing"><a title="Is it possible to create a Print PDF of a compound object already uploaded to the server?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_it_possible_to_create_a_Print_PDF_of_a_compound_object_already_uploaded_to_the_server" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to create a Print PDF of a compound object already uploaded to the server?</a></li><li class="mt-show-more-listing"><a title="Is it possible to get a CONTENTdm collection restored to a prior date?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_it_possible_to_get_a_CONTENTdm_collection_restored_to_a_prior_date" rel="internal"><span class="mt-icon-article-howto"></span>Is it possible to get a CONTENTdm collection restored to a prior date?</a></li><li class="mt-show-more-listing"><a title="Is it possible to prefix the contents of a field using the Find / Replace tool in Project Client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_it_possible_to_prefix_the_contents_of_a_field_using_the_Find_Replace_tool_in__Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>Is it possible to prefix the contents of a field using the Find / Replace tool in Project Client?</a></li><li class="mt-show-more-listing"><a title="Is it possible to set the Transcript tab to stay open instead of closed?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_it_possible_to_set_the_Transcript_tab_to_stay_open_instead_of_closed" rel="internal"><span class="mt-icon-article-reference"></span>Is it possible to set the Transcript tab to stay open instead of closed?</a></li><li class="mt-show-more-listing"><a title="Is it Possible to Update Compound Object Node Locations in CONTENTdm Project Client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_it_Possible_to_Update_Compound_Object_Node_Locations_in_CONTENTdm_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>Is it Possible to Update Compound Object Node Locations in CONTENTdm Project Client?</a></li><li class="mt-show-more-listing"><a title="Is there a limit for number of Project client installations?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_there_a_limit_for_number_of_Project_client_installations" rel="internal"><span class="mt-icon-article-howto"></span>Is there a limit for number of Project client installations?</a></li><li class="mt-show-more-listing"><a title="Is there a way to bulk update item-level permissions?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_there_a_way_to_bulk_update_item-level_permissions" rel="internal"><span class="mt-icon-article-howto"></span>Is there a way to bulk update item-level permissions?</a></li><li class="mt-show-more-listing"><a title="Is the compressed size of files counted for storage, not the original when Project Client is used?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Is_the_compressed_size_of_files_counted_for_storage_not_the_original_when_Project_Client_is_used" rel="internal"><span class="mt-icon-article-reference"></span>Is the compressed size of files counted for storage, not the original when Project Client is used?</a></li><li class="mt-show-more-listing"><a title="Items are no longer in the Approval Queue but are not in the collection after approving" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Items_are_no_longer_in_the_Approval_Queue_but_are_not_in_the_collection_after_approving" rel="internal"><span class="mt-icon-article-reference"></span>Items are no longer in the Approval Queue but are not in the collection after approving</a></li><li class="mt-show-more-listing"><a title="Item assigned with item-level IP permission restriction cannot be found in a collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Item_assigned_with_item-level_IP_permission_restriction_cannot_be_found_in_a_collection" rel="internal"><span class="mt-icon-article-reference"></span>Item assigned with item-level IP permission restriction cannot be found in a collection</a></li><li class="mt-show-more-listing"><a title="Item record deleted from Project Client, but still appears in the user site and the CONTENTdm Administration site" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Item_record_deleted_from_Project_Client_but_still_appears_in_the_user_site_and_the_CONTENTdm_Administration_site" rel="internal"><span class="mt-icon-article-reference"></span>Item record deleted from Project Client, but still appears in the user site and the CONTENTdm Administration site</a></li><li class="mt-show-more-listing"><a title="I am trying to upload a file to the Project Client and am getting 'Error in the application'" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_am_trying_to_upload_a_file_to_the_Project_Client_and_am_getting_'Error_in_the_application'" rel="internal"><span class="mt-icon-article-reference"></span>I am trying to upload a file to the Project Client and am getting 'Error in the application'</a></li><li class="mt-show-more-listing"><a title="I am unable to access an item after changing item-level permissions." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_am_unable_to_access_an_item_after_changing_item-level_permissions" rel="internal"><span class="mt-icon-article-reference"></span>I am unable to access an item after changing item-level permissions.</a></li><li class="mt-show-more-listing"><a title="I am unable to log in to the CONTENTdm Community Center" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_am_unable_to_log_in_to_the_CONTENTdm_Community_Center" rel="internal"><span class="mt-icon-article-reference"></span>I am unable to log in to the CONTENTdm Community Center</a></li><li class="mt-show-more-listing"><a title="Unable to open most recently used project because type initializer threw an exception" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_can't_open_my_Project.__Unable_to_open_most_recently_used_project." rel="internal"><span class="mt-icon-article-reference"></span>Unable to open most recently used project because type initializer threw an exception</a></li><li class="mt-show-more-listing"><a title="I cannot add a new user in CONTENTdm Administration and receive the error "Sorry, this username already exists."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_cannot_add_a_new_user_in_CONTENTdm_Administration_and_receive_the_error_Sorry_this_username_already_exists" rel="internal"><span class="mt-icon-article-reference"></span>I cannot add a new user in CONTENTdm Administration and receive the error "Sorry, this username already exists."</a></li><li class="mt-show-more-listing"><a title="I cannot remove incorrectly formatted terms from a controlled vocabulary list" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_cannot_remove_incorrectly_formatted_terms_from_a_controlled_vocabulary_list" rel="internal"><span class="mt-icon-article-reference"></span>I cannot remove incorrectly formatted terms from a controlled vocabulary list</a></li><li class="mt-show-more-listing"><a title="I got a message saying my project settings imported successfully, but none of the project settings were applied" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/I_got_a_message_saying_my_project_settings_imported_successfully%2C_but_none_of_the_project_settings_were_applied" rel="internal"><span class="mt-icon-article-reference"></span>I got a message saying my project settings imported successfully, but none of the project settings were applied</a></li><li class="mt-show-more-listing"><a title="JPEG format not accepted in the Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/JPEG_format_not_accepted_in_the_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>JPEG format not accepted in the Project Client</a></li><li class="mt-show-more-listing"><a title="Limited number of facet options in Website Configuration Tool (Responsive)" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Limited_number_of_facet_options_in_Website_Configuration_Tool_Responsive" rel="internal"><span class="mt-icon-article-reference"></span>Limited number of facet options in Website Configuration Tool (Responsive)</a></li><li class="mt-show-more-listing"><a title="Links to deleted content still appear in my collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Links_to_deleted_content_still_appear_in_my_collection" rel="internal"><span class="mt-icon-article-reference"></span>Links to deleted content still appear in my collection</a></li><li class="mt-show-more-listing"><a title="Maximum number of projects allowed per collection exceeded" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Maximum_number_of_projects_allowed_per_collection_exceeded" rel="internal"><span class="mt-icon-article-reference"></span>Maximum number of projects allowed per collection exceeded</a></li><li class="mt-show-more-listing"><a title="Merge CONTENTdm collections" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Merge_CONTENTdm_collections" rel="internal"><span class="mt-icon-article-reference"></span>Merge CONTENTdm collections</a></li><li class="mt-show-more-listing"><a title="Missing Collections in the Website Config Tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Missing_Collections_in_the_Website_Config_Tool" rel="internal"><span class="mt-icon-article-reference"></span>Missing Collections in the Website Config Tool</a></li><li class="mt-show-more-listing"><a title="Moving CONTENTdm Project Client to a new computer" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Moving_CONTENTdm_Project_Client_to_a_new_computer" rel="internal"><span class="mt-icon-article-reference"></span>Moving CONTENTdm Project Client to a new computer</a></li><li class="mt-show-more-listing"><a title="My SSL for CONTENTdm is expiring and I need to renew" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/My_SSL_for_CONTENTdm_is_expiring_and_I_need_to_renew" rel="internal"><span class="mt-icon-article-reference"></span>My SSL for CONTENTdm is expiring and I need to renew</a></li><li class="mt-show-more-listing"><a title="My welcome letter mentions that we get a free OCR unit. What is this?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/My_welcome_letter_mentions_that_we_get_a_free_OCR_unit_What_is_this" rel="internal"><span class="mt-icon-article-howto"></span>My welcome letter mentions that we get a free OCR unit. What is this?</a></li><li class="mt-show-more-listing"><a title="Nickname Tool: How do I edit field nicknames?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Nickname_Tool_How_do_I_edit_field_nicknames" rel="internal"><span class="mt-icon-article-howto"></span>Nickname Tool: How do I edit field nicknames?</a></li><li class="mt-show-more-listing"><a title="Not enough memory" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Not_enough_memory" rel="internal"><span class="mt-icon-article-reference"></span>Not enough memory</a></li><li class="mt-show-more-listing"><a title="Object field name is blank error in project client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Object_field_name_is_blank_error_in_project_client" rel="internal"><span class="mt-icon-article-reference"></span>Object field name is blank error in project client</a></li><li class="mt-show-more-listing"><a title="[object Object].[object Object] null error message appearing instead of expected text in CONTENTdm web site" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/object_Object.object_Object_null__error_message_appearing_instead_of_expected_text_in_CONTENTdm_web_site" rel="internal"><span class="mt-icon-article-reference"></span>[object Object].[object Object] null error message appearing instead of expected text in CONTENTdm web site</a></li><li class="mt-show-more-listing"><a title="OCR activation button is greyed out" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/OCR_activation_button_is_greyed_out" rel="internal"><span class="mt-icon-article-reference"></span>OCR activation button is greyed out</a></li><li class="mt-show-more-listing"><a title="OCR engine encountered unexpected error in Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/OCR_engine_encountered_unexpected_error_in_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>OCR engine encountered unexpected error in Project Client</a></li><li class="mt-show-more-listing"><a title="OCR Is Counting Pages Twice when using the Create Print PDF setting in Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/OCR_Is_Counting_Pages_Twice_when_using_the_Create_Print_PDF_setting_in_Project_Client" rel="internal"><span class="mt-icon-article-howto"></span>OCR Is Counting Pages Twice when using the Create Print PDF setting in Project Client</a></li><li class="mt-show-more-listing"><a title="Orientation of thumbnails incorrect" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Orientation_of_thumbnails_incorrect" rel="internal"><span class="mt-icon-article-reference"></span>Orientation of thumbnails incorrect</a></li><li class="mt-show-more-listing"><a title="PDF image previews are broken, but thumbnails and expanded view are okay" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/PDF_image_previews_are_broken_but_thumbnails_and_expanded_view_are_okay" rel="internal"><span class="mt-icon-article-reference"></span>PDF image previews are broken, but thumbnails and expanded view are okay</a></li><li class="mt-show-more-listing"><a title="Process can't access the file because it is being used by another process error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Process_cant_access_the_file_because_it_is_being_used_by_another_process_error" rel="internal"><span class="mt-icon-article-reference"></span>Process can't access the file because it is being used by another process error</a></li><li class="mt-show-more-listing"><a title="Project client crashes with no error message" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_client_crashes_with_no_error_message" rel="internal"><span class="mt-icon-article-reference"></span>Project client crashes with no error message</a></li><li class="mt-show-more-listing"><a title="Project Client does not display all Collections from the Server" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_Client_does_not_display_all_Collections_from_the_Server" rel="internal"><span class="mt-icon-article-howto"></span>Project Client does not display all Collections from the Server</a></li><li class="mt-show-more-listing"><a title="Project Client error "Wrong Operand type"" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_Client_error_Wrong_Operand_type" rel="internal"><span class="mt-icon-article-reference"></span>Project Client error "Wrong Operand type"</a></li><li class="mt-show-more-listing"><a title="Project Client freezes during first import to a new collection on a new install" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_Client_freezes_during_first_import_to_a_new_collection_on_a_new_install" rel="internal"><span class="mt-icon-article-reference"></span>Project Client freezes during first import to a new collection on a new install</a></li><li class="mt-show-more-listing"><a title="Project client opens to a closed collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_client_opens_to_a_closed_collection" rel="internal"><span class="mt-icon-article-howto"></span>Project client opens to a closed collection</a></li><li class="mt-show-more-listing"><a title="Project Client returns an error and closes when ingesting a compound object and running OCR" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_Client_returns_an_error_and_closes_when_ingesting_a_compound_object_and_running_OCR" rel="internal"><span class="mt-icon-article-reference"></span>Project Client returns an error and closes when ingesting a compound object and running OCR</a></li><li class="mt-show-more-listing"><a title="Project Client Stalling on Last File of Compound Object Ingest" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Project_Client_Stalling_on_Last_File_of_Compound_Object_Ingest" rel="internal"><span class="mt-icon-article-reference"></span>Project Client Stalling on Last File of Compound Object Ingest</a></li><li class="mt-show-more-listing"><a title="Receiving an error stating "Unable to parse collection information" when attempting to log into the Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_an_error_stating_Unable_to_parse_collection_information_when_attempting_to_log_into_the_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>Receiving an error stating "Unable to parse collection information" when attempting to log into the Project Client</a></li><li class="mt-show-more-listing"><a title="Receiving an invalid serial number error when attempting to active OCR license" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_an_invalid_serial_number_error_when_attempting_to_active_OCR_license" rel="internal"><span class="mt-icon-article-howto"></span>Receiving an invalid serial number error when attempting to active OCR license</a></li><li class="mt-show-more-listing"><a title="Receiving a 504 Gateway Timeout error when attempting to export collection metadata" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_a_504_Gateway_Timeout_error_when_attempting_to_export_collection_metadata_as_a_tab-delimited_file" rel="internal"><span class="mt-icon-article-howto"></span>Receiving a 504 Gateway Timeout error when attempting to export collection metadata</a></li><li class="mt-show-more-listing"><a title="Receiving a "Last index failed" message or the Index History has many successive failures when attempting to index a collection" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_a_Last_index_failed_message_or_the_Index_History_has_many_successive_failures_when_attempting_to_index_a_collection" rel="internal"><span class="mt-icon-article-reference"></span>Receiving a "Last index failed" message or the Index History has many successive failures when attempting to index a collection</a></li><li class="mt-show-more-listing"><a title="Receiving "The collection 'Collection Name' cannot be displayed" error on CONTENTdm website" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_The_collection_Collection_Name_cannot_be_displayed_error_on_CONTENTdm_website" rel="internal"><span class="mt-icon-article-reference"></span>Receiving "The collection 'Collection Name' cannot be displayed" error on CONTENTdm website</a></li><li class="mt-show-more-listing"><a title="Receiving the error "Number of fields in delimited text file does not match the number of mapping fields supplied."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_the_error_Number_of_fields_in_delimited_text_file_does_not_match_the_number_of_mapping_fields_supplied" rel="internal"><span class="mt-icon-article-reference"></span>Receiving the error "Number of fields in delimited text file does not match the number of mapping fields supplied."</a></li><li class="mt-show-more-listing"><a title="Receiving the error "Object reference not set to an instance of an object."" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_the_error_Object_reference_not_set_to_an_instance_of_an_object" rel="internal"><span class="mt-icon-article-reference"></span>Receiving the error "Object reference not set to an instance of an object."</a></li><li class="mt-show-more-listing"><a title="Receiving the message "The resource is not available" in the Website Configuration Tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_the_message_The_resource_is_not_available_in_the_Website_Configuration_Tool" rel="internal"><span class="mt-icon-article-reference"></span>Receiving the message "The resource is not available" in the Website Configuration Tool</a></li><li class="mt-show-more-listing"><a title="Receiving time out errors when harvesting CONTENTdm OAI repository" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Receiving_time_out_errors_when_harvesting_CONTENTdm_OAI_repository" rel="internal"><span class="mt-icon-article-reference"></span>Receiving time out errors when harvesting CONTENTdm OAI repository</a></li><li class="mt-show-more-listing"><a title="Sorting is not working correctly in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Sorting_is_not_working_correctly_in_CONTENTdm" rel="internal"><span class="mt-icon-article-reference"></span>Sorting is not working correctly in CONTENTdm</a></li><li class="mt-show-more-listing"><a title="Spell Check is marking every word as incorrect" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Spell_Check_is_marking_every_word_as_incorrect" rel="internal"><span class="mt-icon-article-reference"></span>Spell Check is marking every word as incorrect</a></li><li class="mt-show-more-listing"><a title="Still seeing Register button after registering a repository under the Harvesting tab" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Still_seeing_Register_button_after_registering_a_repository_under_the_Harvesting_tab" rel="internal"><span class="mt-icon-article-reference"></span>Still seeing Register button after registering a repository under the Harvesting tab</a></li><li class="mt-show-more-listing"><a title="Submitting the approval queue returns an error during the approval process" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Submitting_the_approval_queue_returns_an_error_during_the_approval_process" rel="internal"><span class="mt-icon-article-reference"></span>Submitting the approval queue returns an error during the approval process</a></li><li class="mt-show-more-listing"><a title="Tab-delimited collection export does not contain all records." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Tab-delimited_collection_export_does_not_contain_all_records" rel="internal"><span class="mt-icon-article-reference"></span>Tab-delimited collection export does not contain all records.</a></li><li class="mt-show-more-listing"><a title="Tab-Delimited file message error file does not exist" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Tab_Delimited_file_message_File_Does_not_exist" rel="internal"><span class="mt-icon-article-reference"></span>Tab-Delimited file message error file does not exist</a></li><li class="mt-show-more-listing"><a title="The file size displayed in the Upload Manager is larger than the file I am trying to upload to the Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/The_file_size_displayed_in_the_Upload_Manager_is_larger_than_the_file_I_am_trying_to_upload_to_the_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>The file size displayed in the Upload Manager is larger than the file I am trying to upload to the Project Client</a></li><li class="mt-show-more-listing"><a title=""The maximum number of units available in the license has been reached" error while ingesting items into the CONTENTdm Project Client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/The_maximum_number_of_units_available_in_the_license_has_been_reached_error_while_ingesting_items_into_the_CONTENTdm_Project_Client" rel="internal"><span class="mt-icon-article-reference"></span>"The maximum number of units available in the license has been reached" error while ingesting items into the CONTENTdm Project Client</a></li><li class="mt-show-more-listing"><a title="Transcript doesn't display or only as straight text without open / close buttons" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Transcript_doesnt_display_or_only_as_straight_text_without_open_close_buttons" rel="internal"><span class="mt-icon-article-reference"></span>Transcript doesn't display or only as straight text without open / close buttons</a></li><li class="mt-show-more-listing"><a title="Transcript field not filled after adding Word-based PDFs in Project client" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Transcript_field_not_filled_after_adding_Word-based_PDFs_in_Project_client" rel="internal"><span class="mt-icon-article-reference"></span>Transcript field not filled after adding Word-based PDFs in Project client</a></li><li class="mt-show-more-listing"><a title="Unable to add jpeg file" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_add_jpeg_file" rel="internal"><span class="mt-icon-article-reference"></span>Unable to add jpeg file</a></li><li class="mt-show-more-listing"><a title="Unable to approve items in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_approve_items_in_CONTENTdm" rel="internal"><span class="mt-icon-article-reference"></span>Unable to approve items in CONTENTdm</a></li><li class="mt-show-more-listing"><a title="Unable to connect to CONTENTdm Server URL" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_connect_to_CONTENTdm_Server_URL" rel="internal"><span class="mt-icon-article-reference"></span>Unable to connect to CONTENTdm Server URL</a></li><li class="mt-show-more-listing"><a title="Unable to connect to Project ReadContentAsString method is not supported error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_connect_to_Project_ReadContentAsString_method_is_not_supported_error" rel="internal"><span class="mt-icon-article-reference"></span>Unable to connect to Project ReadContentAsString method is not supported error</a></li><li class="mt-show-more-listing"><a title="Unable to create project connecting using URL of website" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_create_project_connecting_using_URL_of_website" rel="internal"><span class="mt-icon-article-reference"></span>Unable to create project connecting using URL of website</a></li><li class="mt-show-more-listing"><a title="Unable to generate thumbnail message when adding multiple files in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_generate_thumbnail_message_when_adding_multiple_files_in_CONTENTdm" rel="internal"><span class="mt-icon-article-reference"></span>Unable to generate thumbnail message when adding multiple files in CONTENTdm</a></li><li class="mt-show-more-listing"><a title="Unable to open most recently used project. An error occurred parsing XML" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_open_most_recently_used_project._An_error_occurred_parsing_XML" rel="internal"><span class="mt-icon-article-reference"></span>Unable to open most recently used project. An error occurred parsing XML</a></li><li class="mt-show-more-listing"><a title="Unable to open most recently used project, receiving "elements are not closed" error." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_open_most_recently_used_project_receiving_elements_are_not_closed_error" rel="internal"><span class="mt-icon-article-reference"></span>Unable to open most recently used project, receiving "elements are not closed" error.</a></li><li class="mt-show-more-listing"><a title="Unable to open project directory Compound object directory does not exist" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_open_project_directory_Compound_object_directory_does_not_exist" rel="internal"><span class="mt-icon-article-reference"></span>Unable to open project directory Compound object directory does not exist</a></li><li class="mt-show-more-listing"><a title="Unable to see CONTENTdm collection in the Website Configuration tool" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_see_CONTENTdm_collection_in_the_Website_Configuration_tool" rel="internal"><span class="mt-icon-article-reference"></span>Unable to see CONTENTdm collection in the Website Configuration tool</a></li><li class="mt-show-more-listing"><a title="Unable to sign in to responsive website with your CDM\admin or user01 user name" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Unable_to_sign_in_to_responsive_website_with_your_CDMadmin_or_user01_user_name" rel="internal"><span class="mt-icon-article-reference"></span>Unable to sign in to responsive website with your CDM\admin or user01 user name</a></li><li class="mt-show-more-listing"><a title="Updating the Target URL of a URL Object in CONTENTdm" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Updating_the_Target_URL_of_a_URL_Object_in_CONTENTdm" rel="internal"><span class="mt-icon-article-reference"></span>Updating the Target URL of a URL Object in CONTENTdm</a></li><li class="mt-show-more-listing"><a title="User gets an access error when logging into CONTENTdm Admin" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/User_gets_an_access_error_when_logging_into_CONTENTdm_Admin" rel="internal"><span class="mt-icon-article-reference"></span>User gets an access error when logging into CONTENTdm Admin</a></li><li class="mt-show-more-listing"><a title="User getting Could not find file error in Project Client after entering username and password." class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/User_getting_Could_not_find_file_error_in_Project_Client_after_entering_username_and_password." rel="internal"><span class="mt-icon-article-reference"></span>User getting Could not find file error in Project Client after entering username and password.</a></li><li class="mt-show-more-listing"><a title="View collection link shows old version" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/View_collection_link_shows_old_version" rel="internal"><span class="mt-icon-article-reference"></span>View collection link shows old version</a></li><li class="mt-show-more-listing"><a title="What are the size limits for records or collections in CONTENTdm?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_are_the_size_limits_for_records_or_collections_in_CONTENTdm" rel="internal"><span class="mt-icon-article-howto"></span>What are the size limits for records or collections in CONTENTdm?</a></li><li class="mt-show-more-listing"><a title="What file types does CONTENTdm support?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_file_types_does_CONTENTdm_support" rel="internal"><span class="mt-icon-article-howto"></span>What file types does CONTENTdm support?</a></li><li class="mt-show-more-listing"><a title="What is my CONTENTdm URL?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_is_my_CONTENTdm_URL" rel="internal"><span class="mt-icon-article-howto"></span>What is my CONTENTdm URL?</a></li><li class="mt-show-more-listing"><a title="What is the new account management portal OCLC LDAP accounts used by CONTENTdm?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_is_the_new_account_management_portal_OCLC_LDAP_accounts_used_by_CONTENTdm" rel="internal"><span class="mt-icon-article-howto"></span>What is the new account management portal OCLC LDAP accounts used by CONTENTdm?</a></li><li class="mt-show-more-listing"><a title="What should I do if the Generate OCR Transcript option in the Project Client not working as expected?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_should_I_do_if_the_Generate_OCR_Transcript_option_in_the_Project_Client_not_working_as_expected%3F" rel="internal"><span class="mt-icon-article-howto"></span>What should I do if the Generate OCR Transcript option in the Project Client not working as expected?</a></li><li class="mt-show-more-listing"><a title="What should I do when I'm receiving OCR license activation error(s)?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_should_I_do_when_I_am_receiving_OCR_license_activation_errors" rel="internal"><span class="mt-icon-article-howto"></span>What should I do when I'm receiving OCR license activation error(s)?</a></li><li class="mt-show-more-listing"><a title="What wildcards can be used with CONTENTdm sites?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/What_wildcards_can_be_used_with_CONTENTdm_sites" rel="internal"><span class="mt-icon-article-howto"></span>What wildcards can be used with CONTENTdm sites?</a></li><li class="mt-show-more-listing"><a title="When are new items reflected in the item count of CONTENTdm reports?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/When_are_new_items_reflected_in_the_item_count_of_CONTENTdm_reports" rel="internal"><span class="mt-icon-article-howto"></span>When are new items reflected in the item count of CONTENTdm reports?</a></li><li class="mt-show-more-listing"><a title="When Browsing the contents of a Controlled Vocabulary, characters with diacritics are incorrect" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/When_Browsing_the_contents_of_a_Controlled_Vocabulary_characters_with_diacritics_are_incorrect" rel="internal"><span class="mt-icon-article-reference"></span>When Browsing the contents of a Controlled Vocabulary, characters with diacritics are incorrect</a></li><li class="mt-show-more-listing"><a title="When you share a CONTENTdm link to social media the image appears as a 403 error" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/When_you_share_a_CONTENTdm_link_to_social_media_the_image_appears_as_a_403_error" rel="internal"><span 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collection reports not available?</a></li><li class="mt-show-more-listing"><a title="Why are Item pageview totals different in the browser compared to the exported tab-delimited file?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_are_Item_pageview_totals_different_in_the_browser_compared_to_the_exported_tab-delimited_file" rel="internal"><span class="mt-icon-article-howto"></span>Why are Item pageview totals different in the browser compared to the exported tab-delimited file?</a></li><li class="mt-show-more-listing"><a title="Why are my facet entries not capitalized?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_are_my_facet_entries_not_capitalized" rel="internal"><span class="mt-icon-article-reference"></span>Why are my facet entries not capitalized?</a></li><li class="mt-show-more-listing"><a title="Why are my hosted video files buffering slowly on the website?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_are_my_hosted_video_files_buffering_slowly_on_the_website%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why are my hosted video files buffering slowly on the website?</a></li><li class="mt-show-more-listing"><a title="Why are quotes duplicated in my metadata?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_are_quotes_duplicated_in_my_metadata" rel="internal"><span class="mt-icon-article-reference"></span>Why are quotes duplicated in my metadata?</a></li><li class="mt-show-more-listing"><a title="Why can't I export my collection in .txt format?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_cant_I_export_my_collection_in_txt_format" rel="internal"><span class="mt-icon-article-howto"></span>Why can't I export my collection in .txt format?</a></li><li class="mt-show-more-listing"><a title="Why can't I see all of my fields in CONTENTdm IIIF manifest files?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_cant_I_see_all_of_my_fields_in_CONTENTdm_IIIF_manifest_files" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I see all of my fields in CONTENTdm IIIF manifest files?</a></li><li class="mt-show-more-listing"><a title="Why can't I see a CONTENTdm collection on our site home page?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_cant_I_see_a_CONTENTdm_collection_on_our_site_home_page" rel="internal"><span class="mt-icon-article-reference"></span>Why can't I see a CONTENTdm collection on our site home page?</a></li><li class="mt-show-more-listing"><a title="Why can I not upload any JPEG files to the CONTENTdm Website Configuration Tool?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_can_I_not_upload_any_jpg_files_to_the_CONTENTdm_website_configuration_tool%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why can I not upload any JPEG files to the CONTENTdm Website Configuration Tool?</a></li><li class="mt-show-more-listing"><a title="Why does searching within an object not highlight the search term in the image preview?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_does_searching_within_an_object_not_highlight_the_search_term_in_the_image_preview" rel="internal"><span class="mt-icon-article-howto"></span>Why does searching within an object not highlight the search term in the image preview?</a></li><li class="mt-show-more-listing"><a title="Why does the hyperlink font size on a landing page differ from the paragraph font size?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_does_the_hyperlink_font_size_on_a_landing_page_differ_from_the_paragraph_font_size%3F" rel="internal"><span class="mt-icon-article-reference"></span>Why does the hyperlink font size on a landing page differ from the paragraph font size?</a></li><li class="mt-show-more-listing"><a title="Why does the OCR count on the progress bar exceed the total pages of a compound object when processing OCR in Project Client?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_does_the_OCR_count_on_the_progress_bar_exceed_the_total_pages_of_a_compound_object_when_processing_OCR_in_Project_Client" rel="internal"><span class="mt-icon-article-howto"></span>Why does the OCR count on the progress bar exceed the total pages of a compound object when processing OCR in Project Client?</a></li><li class="mt-show-more-listing"><a title="Why do I get a different result when searching CONTENTdm's Basic search and Advanced search?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_do_I_get_a_different_result_when_searching_CONTENTdms_Basic_search_and_Advanced_search" rel="internal"><span class="mt-icon-article-reference"></span>Why do I get a different result when searching CONTENTdm's Basic search and Advanced search?</a></li><li class="mt-show-more-listing"><a title="Why do I get a "No results found" message when I search my Controlled Vocabulary term?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_do_I_get_a_No_results_found_message_when_I_search_my_Controlled_Vocabulary_term" rel="internal"><span 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with a scroll bar while others make you click through the pages?</a></li><li class="mt-show-more-listing"><a title="Why do the left and right directional buttons in Project Client not work?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_do_the_left_and_right_directional_buttons_in_Project_Client_not_work" rel="internal"><span class="mt-icon-article-howto"></span>Why do the left and right directional buttons in Project Client not work?</a></li><li class="mt-show-more-listing"><a title="Why has an Object URL changed after adding new Objects to a Collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_has_an_Object_URL_changed_after_adding_new_Objects_to_a_Collection" rel="internal"><span class="mt-icon-article-reference"></span>Why has an Object URL changed after adding new Objects to a Collection?</a></li><li class="mt-show-more-listing"><a title="Why is CONTENTdm showing only part of my PDF and filling the rest of the screen with just black ?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_is_CONTENTdm_showing_only_part_of_my_PDF_and_filling_the_rest_of_the_screen_with_just_black" rel="internal"><span class="mt-icon-article-reference"></span>Why is CONTENTdm showing only part of my PDF and filling the rest of the screen with just black ?</a></li><li class="mt-show-more-listing"><a title="Why is CONTENTdm showing strange fonts or characters in the PDF item preview?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_is_CONTENTdm_showing_strange_fonts_or_characters_in_the_PDF_item_preview" rel="internal"><span class="mt-icon-article-reference"></span>Why is CONTENTdm showing strange fonts or characters in the PDF item preview?</a></li><li class="mt-show-more-listing"><a title="Why is my Finding Aid item showing only blank pages after the first page?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_is_my_Finding_Aid_item_showing_only_blanks_after_the_first_page" rel="internal"><span class="mt-icon-article-reference"></span>Why is my Finding Aid item showing only blank pages after the first page?</a></li><li class="mt-show-more-listing"><a title="Why is my PDF not filling the full-text field in my collection?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_is_my_PDF_not_filling_the_fulltext_field_in_my_collection" rel="internal"><span class="mt-icon-article-reference"></span>Why is my PDF not filling the full-text field in my collection?</a></li><li class="mt-show-more-listing"><a title="Why won't my WorldCat sync upload back into CONTENTdm finish?" class="mt-listing-detailed-subpage-title internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/Troubleshooting/Why_wont_my_WorldCat_sync_upload_back_into_CONTENTdm_finish" rel="internal"><span class="mt-icon-article-reference"></span>Why won't my WorldCat sync upload back into CONTENTdm finish?</a></li></ul></dd></dl></li><li class="mt-sortable-listing mt-sortable-listing-detailed " data-page-id="42697"><dl class="mt-listing-detailed mt-edit-section"><dt class="mt-listing-detailed-title"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/OCLC_Community_Center_CONTENTdm" rel="internal"><span class="mt-icon-article-topic-guide"></span>OCLC Community Center: CONTENTdm</a></dt><dd class="mt-listing-detailed-image mt-hide-image"><a class="internal" href="https://help.oclc.org/Metadata_Services/CONTENTdm/OCLC_Community_Center_CONTENTdm" rel="internal"><span class="mt-sortable-listing-image mt-image-placeholder"><span>No image 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