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Pre-Arrival Services | Resorts World Las Vegas
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Choose your room and gain easy access check-in and check out.</p><a href='/pre-arrival-services/?filter=tab-resorts-world-las-vegas-mobile-app' target='_self'>Learn More</a></div></div></div></li></ul> </div> </div> </div> <div class='uv-page-header-menu'> <div class="uv-header-inner"> <ul><li class='menu-item menu-item-has-children menu-item-148'><a role='heading' aria-level='2' href='https://www.rwlasvegas.com/stay/' target='_self'>Rooms</a><button type='button' class='sr-only uvmob-openclose-submenu' aria-label='Open/Close Submenu'><span class='sr-only'>Open/Close Submenu</span></button><div class='uv-submenu '><div class='uv-submenu-inner'><ul><li role='heading' aria-level='2' class='menu-item subtitle menu-item-303'><a href='https://www.rwlasvegas.com/stay/las-vegas-hilton/' target='_self'>HILTON LAS VEGAS</a></li><li class='menu-item menu-item-214'><a href='/stay/las-vegas-hilton/rooms/' target='_self'>Rooms</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-307'><a href='https://www.rwlasvegas.com/stay/conrad-las-vegas/' target='_self'>CONRAD LAS VEGAS</a></li><li class='menu-item menu-item-227'><a href='/stay/conrad-las-vegas/rooms/' target='_self'>Rooms</a></li><li class='menu-item menu-item-228'><a href='/stay/conrad-las-vegas/suites/' target='_self'>Suites</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-316'><a href='https://www.rwlasvegas.com/stay/crockfords-las-vegas/' target='_self'>CROCKFORDS LAS VEGAS</a></li><li class='menu-item menu-item-230'><a href='/stay/crockfords-las-vegas/rooms/' target='_self'>Rooms</a></li><li class='menu-item menu-item-231'><a href='/stay/crockfords-las-vegas/suites/' target='_self'>Suites</a></li><li class='menu-item menu-item-232'><a href='/stay/crockfords-las-vegas/villas/' target='_self'>Villas</a></li><li class='menu-item menu-item-233'><a href='/stay/crockfords-las-vegas/palaces/' target='_self'>Palaces</a></li><li class='menu-item menu-item-3148'><a href='/stay/crockfords-las-vegas/west/' target='_self'>Crockfords West Suites</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-318'><a href='https://www.rwlasvegas.com/stay/accessible-rooms/' target='_self'>ACCESSIBLE ROOMS</a></li></ul><div class='uv-submenu-descr'><div class='uv-boxitem'><img data-src='https://www.rwlasvegas.com/wp-content/uploads/2024/10/DMK-01340_BlackFriday_CyberMonday_Web_830x420.jpg' src='https://www.rwlasvegas.com/wp-content/uploads/2024/10/DMK-01340_BlackFriday_CyberMonday_Web_830x420.jpg' alt='' role='decorative' class='bg uv-lazyimage' role='presentation'><span class='uv-hide'>DMK-01340_BlackFriday_CyberMonday_Web_830x420</span></div><p>Cozy up this season at Resorts World Las Vegas! Don’t miss your chance. </p><a href='https://reservations.rwlasvegas.com/ibe/shop.aspx?propertyid=16702&rate=YYP0&lang=en-us&nights=3&selectedTower=CONRAD&_gl=1*1ohtubt*_gcl_dc*R0NMLjE3MjQyODYyMDkuQ2prS0VRandvSmEyQmhDTGpQX3gxSi1mbmZFQkVpUUEyU0QyS2NRcENWWmFNakNDbHUyR3hEcmZMYUl2cHZLMm5sV2VrTzVCMmFJbi0wM3dfd2NC*_gcl_au*MTAxOTM0NzIxNC4xNzIxMTU0MTA0&_ga=2.235360769.1252629748.1725379838-306202883.1725043034&checkIn=9/4/2024&checkOut=9/7/2024&selectedRate=YYP0' target='_self'>BOOK YOUR STAY</a></div></div></div></li><li class='menu-item menu-item-16373'><a href='https://www.rwlasvegas.com/genting-rewards/' target='_self'>GENTING REWARDS</a></li><li class='menu-item menu-item-1746'><a href='https://www.rwlasvegas.com/special-offers/' target='_self'>Offers</a></li><li class='menu-item menu-item-14551'><a href='https://www.rwlasvegas.com/retail/' target='_self'>RETAIL</a></li><li class='menu-item uv-nav-simplesubmenu menu-item-has-children menu-item-2034'><a role='heading' aria-level='2' 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href="https://reservations.rwlasvegas.com/ibe/index.aspx?hotelID=16702&checkin=2024-11-28&checkout=2024-11-30" target="_blank" class="brand-grad btn-book js-btn-book js-btn-book-mobile" aria-label="Book Now, Open a new tab"><span>Book</span></a> <div id="uv-overmenu" class='uv-overmenu'> <div class='uv-overmenu-inner'> <div class='uv-overmenu-menu'> <ul><li class='menu-item menu-item-has-children menu-item-148'><a role='heading' aria-level='2' href='https://www.rwlasvegas.com/stay/' target='_self'>Rooms</a><button type='button' class='sr-only uvmob-openclose-submenu' aria-label='Open/Close Submenu'><span class='sr-only'>Open/Close Submenu</span></button><div class='uv-submenu '><div class='uv-submenu-inner'><ul><li role='heading' aria-level='2' class='menu-item subtitle menu-item-303'><a href='https://www.rwlasvegas.com/stay/las-vegas-hilton/' target='_self'>HILTON LAS VEGAS</a></li><li class='menu-item menu-item-214'><a href='/stay/las-vegas-hilton/rooms/' target='_self'>Rooms</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-307'><a href='https://www.rwlasvegas.com/stay/conrad-las-vegas/' target='_self'>CONRAD LAS VEGAS</a></li><li class='menu-item menu-item-227'><a href='/stay/conrad-las-vegas/rooms/' target='_self'>Rooms</a></li><li class='menu-item menu-item-228'><a href='/stay/conrad-las-vegas/suites/' target='_self'>Suites</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-316'><a href='https://www.rwlasvegas.com/stay/crockfords-las-vegas/' target='_self'>CROCKFORDS LAS VEGAS</a></li><li class='menu-item menu-item-230'><a href='/stay/crockfords-las-vegas/rooms/' target='_self'>Rooms</a></li><li class='menu-item menu-item-231'><a href='/stay/crockfords-las-vegas/suites/' target='_self'>Suites</a></li><li class='menu-item menu-item-232'><a href='/stay/crockfords-las-vegas/villas/' target='_self'>Villas</a></li><li class='menu-item menu-item-233'><a href='/stay/crockfords-las-vegas/palaces/' target='_self'>Palaces</a></li><li class='menu-item menu-item-3148'><a href='/stay/crockfords-las-vegas/west/' target='_self'>Crockfords West Suites</a></li><li role='heading' aria-level='2' class='menu-item subtitle menu-item-318'><a href='https://www.rwlasvegas.com/stay/accessible-rooms/' target='_self'>ACCESSIBLE ROOMS</a></li></ul><div class='uv-submenu-descr'><div class='uv-boxitem'><img data-src='https://www.rwlasvegas.com/wp-content/uploads/2024/10/DMK-01340_BlackFriday_CyberMonday_Web_830x420.jpg' src='https://www.rwlasvegas.com/wp-content/uploads/2024/10/DMK-01340_BlackFriday_CyberMonday_Web_830x420.jpg' alt='' role='decorative' class='bg uv-lazyimage' role='presentation'><span class='uv-hide'>DMK-01340_BlackFriday_CyberMonday_Web_830x420</span></div><p>Cozy up this season at Resorts World Las Vegas! Don’t miss your chance. </p><a href='https://reservations.rwlasvegas.com/ibe/shop.aspx?propertyid=16702&rate=YYP0&lang=en-us&nights=3&selectedTower=CONRAD&_gl=1*1ohtubt*_gcl_dc*R0NMLjE3MjQyODYyMDkuQ2prS0VRandvSmEyQmhDTGpQX3gxSi1mbmZFQkVpUUEyU0QyS2NRcENWWmFNakNDbHUyR3hEcmZMYUl2cHZLMm5sV2VrTzVCMmFJbi0wM3dfd2NC*_gcl_au*MTAxOTM0NzIxNC4xNzIxMTU0MTA0&_ga=2.235360769.1252629748.1725379838-306202883.1725043034&checkIn=9/4/2024&checkOut=9/7/2024&selectedRate=YYP0' target='_self'>BOOK YOUR STAY</a></div></div></div></li><li class='menu-item menu-item-16373'><a href='https://www.rwlasvegas.com/genting-rewards/' target='_self'>GENTING REWARDS</a></li><li class='menu-item menu-item-1746'><a href='https://www.rwlasvegas.com/special-offers/' target='_self'>Offers</a></li><li class='menu-item menu-item-14551'><a href='https://www.rwlasvegas.com/retail/' target='_self'>RETAIL</a></li><li class='menu-item uv-nav-simplesubmenu menu-item-has-children menu-item-2034'><a role='heading' aria-level='2' href='https://www.rwlasvegas.com/dining/' target='_self'>DINING</a><button type='button' class='sr-only uvmob-openclose-submenu' aria-label='Open/Close Submenu'><span class='sr-only'>Open/Close Submenu</span></button><div class='uv-submenu uv-submenu-hasdescr'><div class='uv-submenu-inner'><ul><li class='menu-item menu-item-5132'><a href='/dining/?toid=tab-fine-dining' target='_self'>Fine Dining</a></li><li class='menu-item menu-item-5133'><a href='/dining/?toid=tab-casual-dining' target='_self'>Casual Dining</a></li><li class='menu-item menu-item-5134'><a href='/dining/?toid=tab-famous-foods' target='_self'>Famous Foods</a></li><li class='menu-item menu-item-5135'><a href='/dining/?toid=tab-bars-lounges' target='_self'>Bars-Lounges</a></li><li class='menu-item menu-item-5136'><a href='/dining/?toid=tab-quick-eats' target='_self'>Quick Eats</a></li><li class='menu-item menu-item-26917'><a href='https://www.rwlasvegas.com/experiences/patio-season/' target='_self'>PATIO 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LV</a></li><li class='menu-item menu-item-4551'><a href='https://www.rwlasvegas.com/red-digital-concierge/' target='_self'>RED: DIGITAL CONCIERGE</a></li></ul></div></div></li><li class='menu-item uv-nav-simplesubmenu menu-item-has-children menu-item-1418'><a role='heading' aria-level='2' href='/health-wellness' target='_self'>Wellness</a><button type='button' class='sr-only uvmob-openclose-submenu' aria-label='Open/Close Submenu'><span class='sr-only'>Open/Close Submenu</span></button><div class='uv-submenu '><div class='uv-submenu-inner'><ul><li class='menu-item menu-item-27932'><a href='https://www.rwlasvegas.com/health-wellness/awana-spa/' target='_self'>AWANA SPA</a></li><li class='menu-item menu-item-4553'><a href='https://www.rwlasvegas.com/fitness-center/' target='_self'>FITNESS CENTER</a></li><li class='menu-item menu-item-4569'><a href='/miss-behave/' target='_self'>Salon Services</a></li></ul></div></div></li><li class='menu-item menu-item-has-children menu-item-28572'><a 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href='https://www.rwlasvegas.com/meetings-events/weddings-celebrations/' target='_self'>WEDDINGS</a></li></ul></div></div></li><li class='menu-item uv-nav-simplesubmenu menu-item-has-children menu-item-155'><a role='heading' aria-level='2' href='https://www.rwlasvegas.com/entertainment/' target='_self'>ENTERTAINMENT</a><button type='button' class='sr-only uvmob-openclose-submenu' aria-label='Open/Close Submenu'><span class='sr-only'>Open/Close Submenu</span></button><div class='uv-submenu uv-submenu-hasdescr'><div class='uv-submenu-inner'><ul><li class='menu-item uv-hide menu-item-5137'><a href='/entertainment/?cat=day-nightlife' target='_self'>Day & Nightlife</a></li><li class='menu-item uv-hide menu-item-5138'><a href='/entertainment/?cat=shows' target='_self'>Shows</a></li><li class='menu-item menu-item-5164'><a href='/entertainment/?toid=rwt' target='_self'>Resorts World Theatre</a></li><li class='menu-item menu-item-16301'><a 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class="uv-section-inner"> <h1 class="wp-block-heading has-text-align-center uv-hide">Pre-Arrival Services</h1> <div class='privacyst-cont'><div class='privacyst-filtercont'><span role='heading' aria-level='1'>FILTER:</span><p class='sr-only' aria-label='filter'>Activating this element will cause content on the page to be updated</p><select id='rwcat-selectfilter' aria-label='Content filter' class='rwselect-css'><option value='all'>View All</option><option value='tab-pre-arrival-services'>PRE-ARRIVAL SERVICES</option><option value='tab-resorts-world-las-vegas-mobile-app'>RESORTS WORLD LAS VEGAS MOBILE APP</option><option value='tab-skip-the-line-with-the-hilton-honors-app'>SKIP THE LINE WITH THE HILTON HONORS APP</option><option value='tab-room-service-reimagined'>ROOM SERVICE REIMAGINED</option><option value='tab-important-resort-policies'>IMPORTANT RESORT POLICIES</option><option value='tab-still-have-questions-ask-red-your-digital-concierge'>STILL HAVE QUESTIONS? ASK RED, YOUR DIGITAL CONCIERGE</option></select></div><div id='tab-pre-arrival-services' class='rwcat' style='display: block;'><h2>PRE-ARRIVAL SERVICES</h2><div class='txt'><p><!-- wp:paragraph --></p> <h3 class="h4">Transportation</h3> <p><!-- /wp:paragraph --> <!-- wp:list --></p> <ul> <li>Black car, limo and special transportation</li> <li>Off-property excursions</li> <li>Hertz Car rentals. Click <a href="https://www.hertz.com/rentacar/location/unitedstates/nevada/lasvegas/LASC42?utm_campaign=gmb-Las-Vegas-Resorts-World-HLE&utm_medium=gmb-websitelink&utm_source=Google">here</a> to learn more.</li> </ul> <p><!-- /wp:list --> <!-- wp:paragraph --></p> <h3 class="h4">Hotel Experiences</h3> <p><!-- /wp:paragraph --> <!-- wp:list --></p> <ul> <li>Personal itinerary scheduling</li> <li>In-room amenity special selections and suite delivery</li> <li>Dining and nightlife reservations</li> <li>Theatre and backstage access</li> <li>VIP gaming and coordination</li> <li>Special event coordination</li> </ul> <p><!-- /wp:list --> <!-- wp:paragraph --></p> <h3 class="h4">Business</h3> <p><!-- /wp:paragraph --> <!-- wp:list --></p> <ul> <li>FedEx Office Print & Ship Center: <a href="https://www.rwlasvegas.com/wp-content/uploads/2024/05/FedEx-Office-Shipping-Instructions-RWLV.pdf">Get shipping instructions here</a></li> </ul> <p><!-- /wp:list --> <!-- wp:paragraph --></p> <h3 class="h4">Health and Wellness Information</h3> <p><!-- /wp:paragraph --> <!-- wp:list --></p> <ul> <li>Health and wellness standards for the resort can also be found here</li> </ul> <p><!-- /wp:list --> <!-- wp:paragraph --></p> <p>To get started, please contact us at <a href="tel:702-676-7000">702-676-7000</a>.</p> <p><!-- /wp:paragraph --></p> </div><hr class='rwseparator'></div><div id='tab-resorts-world-las-vegas-mobile-app' class='rwcat' style='display: block;'><h2>RESORTS WORLD LAS VEGAS MOBILE APP</h2><div class='txt'><p><!-- wp:paragraph --></p> <p>Add a layer of convenience to your stay by downloading the Resorts World Las Vegas mobile app to your mobile device. Along with providing easy access to information regarding your stay, gaming, dining and entertainment, you can also sign up and manage your Genting Rewards account to access special promotions and early access to offers.</p> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <p>The Resorts World Las Vegas app is available for download:</p> <p><a aria-label="Go to Apple App Store Hilton Honors app" href="https://apps.apple.com/us/app/resorts-world-las-vegas/id1570512544" target="_blank" rel="noreferrer noopener"><img decoding="async" class="alignnone wp-image-3329" src="https://www.rwlasvegas.com/wp-content/uploads/2022/02/app-store-badge-og-twitter-e1645644207107.jpg" alt="Go to Apple App Store Resorts World Las Vegas app " width="94" height="32" /></a><!-- /wp:paragraph --><a aria-label="Go to Google play store Hilton Honors app" href="https://play.google.com/store/apps/details?id=com.joingo.rwlv" target="_blank" rel="noopener"><img decoding="async" class="alignnone wp-image-3331" src="https://www.rwlasvegas.com/wp-content/uploads/2022/02/Google-e1645644375354.png" alt="Go to Google play store Resorts World Las Vegas app " width="102" height="32" /></a></p> <p> </p> </div><hr class='rwseparator'></div><div id='tab-skip-the-line-with-the-hilton-honors-app' class='rwcat' style='display: block;'><h2>SKIP THE LINE WITH THE HILTON HONORS APP</h2><div class='txt'><p><!-- wp:paragraph --></p> <p>Enhance your hotel experience with the tap of a finger. With the Hilton Honors app, you can view and manage your reservations, transform your mobile device to a digital key, choose your room and gain easy access to early check-in and check out.</p> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <p>The Hilton Honors app is available for download:</p> <p><a href="https://apps.apple.com/us/app/hilton-honors-book-hotels/id635150066" target="_blank" rel="noreferrer noopener" aria-label="Go to Apple App Store Hilton Honors app"><img decoding="async" class="alignnone wp-image-3329" src="https://www.rwlasvegas.com/wp-content/uploads/2022/02/app-store-badge-og-twitter-e1645644207107.jpg" alt="Go to Apple App Store Hilton Honors app " width="94" height="32" /></a><!-- /wp:paragraph --><a href="https://play.google.com/store/apps/details?id=com.hilton.android.hhonors&hl=en_US&gl=US" target="_blank" rel="noopener" aria-label="Go to Google play store Hilton Honors app "><img loading="lazy" decoding="async" class="alignnone wp-image-3331" src="https://www.rwlasvegas.com/wp-content/uploads/2022/02/Google-e1645644375354.png" alt="Go to Google play store Hilton Honors app " width="102" height="32" /></a></p> </div><hr class='rwseparator'></div><div id='tab-room-service-reimagined' class='rwcat' style='display: block;'><h2>ROOM SERVICE REIMAGINED</h2><div class='txt'><p data-pm-slice="1 1 []">Don’t settle for the limited menu options of traditional room service. At Resorts World Las Vegas, we have modernized room service with a team that delivers food and retail items to you from the various venues on our property. Enjoy delivery to your hotel room, the pool, and our poker room without ever having to disrupt your stay. Place your order through Grubhub and let us handle the rest!</p> <p data-pm-slice="1 1 []">To learn more about room service, <a href="https://www.rwlasvegas.com/dining/on-the-fly/">click here.</a></p> </div><hr class='rwseparator'></div><div id='tab-important-resort-policies' class='rwcat' style='display: block;'><h2>IMPORTANT RESORT POLICIES</h2><div class='txt'><div id="Field_1_1067" class="hdm-content"> <p><!-- wp:paragraph --></p> <p>To best prepare for your visit to Resorts World, please review the following policies:</p> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <h3 class="h4">Pet Policy</h3> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <p>For safety and sanitation purposes, pets are not permitted anywhere in the Resorts World Las Vegas (RWLV) facility, except for service animals allowed under Title III of the Americans with Disabilities Act (ADA) and State law. Guests staying at the hotel with unauthorized pets will be charged a daily fee, and patrons not staying on property will be asked to remove the unauthorized pet from the premises.</p> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <p>For more information, please contact Resort Services at (702) 676-7000.</p> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <h3 class="h4">Cashless Policy</h3> <p><!-- /wp:paragraph --> <!-- wp:paragraph --></p> <p>As we continue to be digital and mobile forward, we will no longer be accepting cash for deposits or payments at our front desks.</p> <h3 class="h4">Smoking Policy</h3> <div id="Field_1_1067" class="hdm-content"> <p>Marijuana is prohibited anywhere on property and Marijuana use in the room/suite will result in a $750 (room) $1500 (Suites) cleaning fee. Smoking of Cigarettes/Vapes is prohibited within the room/suite and will result in a $750 (room) and $1,500 (Suites) cleaning fee.</p> </div> <p><!-- /wp:paragraph --></p> </div> </div><hr class='rwseparator'></div><div id='tab-still-have-questions-ask-red-your-digital-concierge' class='rwcat' style='display: block;'><h2>STILL HAVE QUESTIONS? ASK RED, YOUR DIGITAL CONCIERGE</h2><div class='txt'><p>Get instant answers to your inquiries with the click of a button. Red, our digital concierge, is programmed to assist you anywhere and at any time. From booking restaurant reservations to assisting with personalized stay services, let Red help you spend less time worrying about your stay and more time relaxing.</p> <p>To start an inquiry with Red, click the Red icon on the bottom right corner of your screen or text RED to 79888.</p> <p><a href="https://www.rwlasvegas.com/red-digital-concierge/" target="_blank" rel="noopener">Learn More</a></p> </div><hr class='rwseparator'></div></div> <script> uvDOMReady(function() { let tabid = window.location.toString().split('#')[1]; if(typeof tabid !== 'undefined') { document.getElementById('rwcat-selectfilter').value="tab-"+tabid; rwcat_selectfilter("tab-"+tabid); } }); </script> </div> </div> </main> </div> <div class="bbm" aria-labelledby="bbm-hdr"> <h2 id="bbm-hdr" class="ada-hidden">Book Now</h2> <form class="bbm-form" action="https://reservations.rwlasvegas.com/ibe/index.aspx" method="get" target="_blank" aria-label="Book, Check Availability"> <label class='uv-hide' for='hotelid'>hotelID</label> <input id='hotelid' type="hidden" name="hotelID" class="ww" value="16702"> <button type="button" class="bbm-toggle js-bbm-toggle" onclick="openDatePickerMobile(this)"> <i class="uvicon-calendar-empty"></i> <span class="check-in-display"></span> <span class="pipe">–</span> <span class="check-out-display"></span> </button> <div class="bbm-panel"> <div class="inner"> <fieldset class="has-book-pop fs-bbm-dates"> <legend>Check-in & Check-out</legend> <!--<input type="text" name="dateReservation" id="checkinId" class="checkinId">--> <span class="book-display check-in-display"></span> <span class="pipe">–</span> <span class="book-display check-out-display"></span> <button type="button" class="bbm-pop-btn js-bbm-pop-btn" aria-label="Select dates" aria-controls="bbm-pop-dates" onclick="openCalendarMobile(this)"></button> <label for="bbmCheckIn" class="ada-hidden label-mobile-booking">Check In</label> <input type="text" value="11/24/2021" name="checkin" 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>1</option><option value="2" >2</option><option value="3" >3</option><option value="4" >4</option> </select> </div> </div> </fieldset> </div> </div> <span class="btn-book brand-grad check-rates"> <label class='uvsubmitcheckrate' for='uvsubmitcheckrate'>Check Rates</label> <input id='uvsubmitcheckrate' type="submit" value="Check Rates" aria-label=''> </span> </form> </div> <div class="bbm-pop" id="bbm-pop-dates"> <div class="bbm-dates-wrap"> <div class="bbm-dates-hdr"> <button type="button" class="bbm-pop-close js-bbm-pop-close" aria-label="Close calendar" onclick="closeCalendarMobile(this)"></button> </div> <div class="book-dates-wrap"> <div id="book-mobile-dates"> </div> </div> <div class="bbm-pop-details"> <div class="left"> <div class="nights"><span id="count-nights" class="count">9</span> nights</div> <div class="dates"><span id="details-check-in" class="check-in"></span> - <span id="details-check-out" class="check-out"></span></div> </div> <button class="brand-grad 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