Weekly Product Release Notes - October 16, 2024

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has been updated w..."> <meta property="og:title" content="Weekly Product Release Notes - October 16, 2024 | XM Community"/> <meta property="og:type" content="article" /> <meta property="og:url" content="https://community.qualtrics.com/product-release-notes-96/weekly-product-release-notes-october-16-2024-29511?postid=102853"/> <meta property="og:description" content=" Features Released On Or Before October 16, 2024 DashboardsHealthcare Patient Experience Benchmark: The Patient Experience benchmark has been updated with refreshed customer data from Q3 2024. New dimensions have also been added, including Length of Stay, Trauma Level, and Readmission Rate. 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data-preact='destination/modules/Content/TopicView/index' data-props='{"phrases":{"Forum":{"topic.closed.info_message":"This topic has been closed for comments","post.like.number.including_self":"You and {numberOfLikes} other person like this|You and {numberOfLikes} other people like this","post.like.number.only_self":"You like this","post.like.number":"{numberOfLikes} person likes this|{numberOfLikes} people like this","tags.add":"Add tags","validation.text.required":"You have not entered any text yet.","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report.","Something's gone wrong.":"Something's gone wrong.","pagination.label":"Page","showFirstpost.message":"Show first post","hideFirstpost.message":"Hide first post","Best answer by":"Best answer by","View original":"View original","{n} year|{n} years":"{n} year|{n} years","{n} month|{n} months":"{n} month|{n} 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2024","contentType":"article","showReport":false,"content":"<p>\u00a0<\/p><figure><img alt=\"Recent Updates banner\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/0d91fd43-0d90-4ae7-8735-ccea2895dce2.jpg\" \/><\/figure><p>\u00a0<\/p><h2><strong>Features Released On Or Before October 16, 2024<\/strong><\/h2><h3>\u00a0<\/h3><h3>Dashboards<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/employee-experience\/creating-ee-project\/dashboards-tab\/dashboard-management\/dashboard-settings\/benchmark-editor-ex-cx\/#BenchmarkTypes\"><span style=\"background-color:#ffffff;\"><strong><u>Healthcare Patient Experience Benchmark<\/u><\/strong><\/span><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><u>:<\/u><\/span><\/span><\/a><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"> The Patient Experience benchmark has been updated with refreshed customer data from Q3 2024. New dimensions have also been added, including Length of Stay, Trauma Level, and Readmission Rate. <\/span><\/span><\/li><\/ul><h3>Survey Platform<\/h3><ul><li><strong>Deprecation of Qualtrics Surveys for Microsoft Teams: <\/strong>On October 16, 2024 you will no longer be able to use the Qualtrics app to send and complete surveys right in Microsoft Teams. You can still send the <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/distributions-module\/web-distribution\/anonymous-link\/\"><u>anonymous link<\/u><\/a> in Teams, or try our <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/actions-module\/microsoft-teams-task\/\"><u>Microsoft Teams task<\/u><\/a> if you\u2019d like to automate distribution to specific recipients. This deprecation does not affect <a href=\"https:\/\/www.qualtrics.com\/support\/employee-experience\/creating-ee-project\/messages-tab\/microsoft-teams-distributions\/#Invites\"><u>EX Microsoft Teams distributions<\/u><\/a>.<\/li><\/ul><h3>Workflows<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/actions-page\/etl-workflows\/data-extractor-tasks\/extract-data-from-tickets-task\/\"><strong><u>Extract Data from Tickets Task<\/u><\/strong><\/a>: New extractor task for ETL workflows that allows you to extract your Qualtrics ticket data to load into another destination, such as an SFTP server or an imported data project.<\/li><\/ul><h3>XM Directory<\/h3><ul><li><a href=\"https:\/\/qualtrics.com\/support\/iq-directory\/directory-settings-tab\/importing-blank-values-in-xm-directory\/\"><strong><u>Importing Blank Values in XM Directory<\/u><\/strong><\/a><strong>: <\/strong>You can choose which fields should allow blank values to overwrite existing ones from the Directory Settings.<\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/4eb09e26-3859-4575-9362-e9dbf456497f.jpg\" \/><\/figure><h2><strong>Features Starting On &amp; After October 23, 2024<\/strong><\/h2><p>\u00a0<\/p><h3>All<\/h3><ul><li><strong>None.<\/strong><\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/b52ad20d-5893-4bf8-9e82-949405cb7edd.png\" \/><\/figure><h2><strong>Features Starting On &amp; After October 23, 2024<\/strong><\/h2><p>\u00a0<\/p><h3>Digital Assist<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-overview\/\"><strong><u>Digital Assist:<\/u><\/strong><\/a><span style=\"color:#000000;\"> The Digital Assist App provides a centralized view of user behavior on your website, and allows users to view <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-replays\/\"><u>session replays<\/u><\/a><span style=\"color:#000000;\"> and access diagnostic tools like <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-funnels\/\"><u>funnels<\/u><\/a><span style=\"color:#000000;\"> and <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-heatmaps\/\"><u>heatmaps<\/u><\/a><span style=\"color:#000000;\">. This gives stakeholders easy access to insights, and allows you to identify any drop-off points in the user experience to make informed website adjustments.<\/span><\/li><\/ul><h3>XM Solutions<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/common-use-case\/xm-solutions\/guided-solutions\/#EXSolutions\"><strong><u>EX Drivers of Attrition Solution<\/u><\/strong><\/a><span style=\"color:#000000;\"><strong>:<\/strong><\/span><span style=\"color:#000000;\"> This solution helps organizations identify employee groups with the highest attrition, find critical experience gaps between employees who leave vs. stay, and uncover statistically significant drivers to explain trends in attrition.<\/span><\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c733abdf-e411-4213-b2da-b36b22d15c93.jpg\" \/><\/figure><section class=\"callout callout-gray\"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><ul><li>\t<p>If you have any questions about the product updates featured in this list, <a href=\"https:\/\/www.qualtrics.com\/support-center\/\" rel=\"noreferrer noopener\"><u>our support team<\/u><\/a> is happy to help you with your request.\u00a0<\/p>\t<\/li>\t<li>\t<p>If you have questions about what\u2019s on the product roadmap, please see our <a href=\"https:\/\/www.qualtrics.com\/product-updates\/\" rel=\"noreferrer noopener\"><u>Product Roadmap page<\/u><\/a>. If you\u2019d like to contribute to the product roadmap, please visit the <a href=\"https:\/\/www.qualtrics.com\/community\/categories\/product-ideas\" rel=\"noreferrer noopener\"><u>Product Ideas category<\/u><\/a>.<\/p>\t<\/li>\t<li>\t<p>You can provide feedback on the Weekly Product Release Notes <a href=\"https:\/\/qxm.co1.qualtrics.com\/jfe\/form\/SV_81SBBWLUv8SViqq\" rel=\"noreferrer noopener\"><u>here<\/u><\/a>.<\/p>\t<\/li><\/ul>","sticky":false,"publishedAt":"2024-10-16T20:54:50+00:00","author":{"userId":37315,"username":"QualtricsReleaseNotes","avatar":"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/091a1773-5770-4d62-a762-bffae5834866.png","profileUrl":"\/members\/qualtricsreleasenotes-37315","reputation":50,"rank":{"id":"13","name":"Qualtrics Employee","avatarIcon":{"source":"aff45ea6-cd24-4174-ab15-7c70e1d2a8c8.png","thumbnail":"aff45ea6-cd24-4174-ab15-7c70e1d2a8c8_thumb.png"},"usernameIcon":{"source":"","thumbnail":""},"styling":{"bold":false,"italic":false,"underline":false,"color":"#000000"}},"badges":[{"title":"First Conversation","image":"9eef1775-9efe-4406-a9dc-b54e0ecb7e66_thumb.png"}],"signature":"","posts":0,"customoptions":7,"options":132096,"usertitle":"Qualtrics Employee","customtitle":"Qualtrics Employee"},"replyCount":0,"likedBy":["32524","22855"],"poll":null,"answeredPoll":false,"tags":["Product Release Notes","Product Update"],"forum":{"url":"\/product-release-notes-96","categoryId":96,"title":"Product Release Notes","parent":{"url":"\/new-at-qualtrics-59","categoryId":59,"title":"New at Qualtrics","metaRobots":"index, follow","type":0},"metaRobots":"index, follow","type":0}},"authorData":{"37315":{"id":37315,"url":"\/members\/qualtricsreleasenotes-37315","name":"QualtricsReleaseNotes","avatar":"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/091a1773-5770-4d62-a762-bffae5834866.png","userTitle":"Qualtrics Employee","rank":{"isBold":false,"isItalic":false,"isUnderline":false,"avatarIcon":"aff45ea6-cd24-4174-ab15-7c70e1d2a8c8_thumb.png","avatarIconUrl":"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/aff45ea6-cd24-4174-ab15-7c70e1d2a8c8_thumb.png","name":"Qualtrics Employee","color":"#000000"},"userLevel":4,"badges":[{"title":"First Conversation","url":"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/9eef1775-9efe-4406-a9dc-b54e0ecb7e66_thumb.png"}],"isBanned":false}},"pinnedReply":null,"showReport":false,"currentPage":1,"canEndUserAddPublicTags":false,"isPublicTagManagementEnabled":null,"disableFileAttachments":true,"unlimitedEditPermission":false,"topicPrefixQuestion":"vraag","topicPrefixAnswer":"beantwoord","isPreview":null,"timeSincePublished":"1 month ago","timeSincePublishedDescription":"16 October 2024","featuredImage":"\n \n <img class=\"thread-details-featured-image qa-thread-featured-image\"\n srcset=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg 480w,https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg 700w,https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg 1000w,https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg 1400w,https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg 2000w\"\n sizes=\"(max-width: 1024px) 700px, 100vw\"\n src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/d7fd9caf-641b-44d9-b1c5-763cb4052d38_thumb.jpg\" alt=\"Weekly Product Release Notes - October 16, 2024\" \/>\n ","publicLabel":"","ideaStatus":null,"productAreas":null,"ssoLoginUrl":"\/ssoproxy\/login?ssoType=openidconnect","contentHelpfulnessData":{"topic":{"id":29511,"title":null,"prefixId":null,"contentType":"article","views":379},"phrases":{"Forum":{"topic.helpfulness.text":"Did this post help you find an answer to your question?","topic.helpfulness.thanks":"Thanks for your help and feedback!","topic.helpfulness.indicator":"found this helpful","topic_view.reported_content_modal.reason.placeholder":"Type your reason here","topic_view.reported_content_modal.reason_not_provided.error":"Please add your reason to the report."}}}}'><div class=""><div class="post__content js-content--original qa-topic-post-content post__content--new-editor" data-helper="gallery" data-data='{"delegate": "img:not([src*=\"emojione\"]), a.fancybox img", "type": "image"}'> <p> </p><figure><img alt="Recent Updates banner" src="https://uploads-us-west-2.insided.com/qualtrics-us/attachment/0d91fd43-0d90-4ae7-8735-ccea2895dce2.jpg" /></figure><p> </p><h2><strong>Features Released On Or Before October 16, 2024</strong></h2><h3> </h3><h3>Dashboards</h3><ul><li><a href="https://www.qualtrics.com/support/employee-experience/creating-ee-project/dashboards-tab/dashboard-management/dashboard-settings/benchmark-editor-ex-cx/#BenchmarkTypes"><span style="background-color:#ffffff;"><strong><u>Healthcare Patient Experience Benchmark</u></strong></span><span style="color:#000000;"><span style="background-color:#ffffff;"><u>:</u></span></span></a><span style="color:#000000;"><span style="background-color:#ffffff;"> The Patient Experience benchmark has been updated with refreshed customer data from Q3 2024. New dimensions have also been added, including Length of Stay, Trauma Level, and Readmission Rate. </span></span></li></ul><h3>Survey Platform</h3><ul><li><strong>Deprecation of Qualtrics Surveys for Microsoft Teams: </strong>On October 16, 2024 you will no longer be able to use the Qualtrics app to send and complete surveys right in Microsoft Teams. You can still send the <a href="https://www.qualtrics.com/support/survey-platform/distributions-module/web-distribution/anonymous-link/"><u>anonymous link</u></a> in Teams, or try our <a href="https://www.qualtrics.com/support/survey-platform/actions-module/microsoft-teams-task/"><u>Microsoft Teams task</u></a> if you’d like to automate distribution to specific recipients. This deprecation does not affect <a href="https://www.qualtrics.com/support/employee-experience/creating-ee-project/messages-tab/microsoft-teams-distributions/#Invites"><u>EX Microsoft Teams distributions</u></a>.</li></ul><h3>Workflows</h3><ul><li><a href="https://www.qualtrics.com/support/survey-platform/actions-page/etl-workflows/data-extractor-tasks/extract-data-from-tickets-task/"><strong><u>Extract Data from Tickets Task</u></strong></a>: New extractor task for ETL workflows that allows you to extract your Qualtrics ticket data to load into another destination, such as an SFTP server or an imported data project.</li></ul><h3>XM Directory</h3><ul><li><a href="https://qualtrics.com/support/iq-directory/directory-settings-tab/importing-blank-values-in-xm-directory/"><strong><u>Importing Blank Values in XM Directory</u></strong></a><strong>: </strong>You can choose which fields should allow blank values to overwrite existing ones from the Directory Settings.</li></ul><p> </p><figure><img alt="" src="https://uploads-us-west-2.insided.com/qualtrics-us/attachment/4eb09e26-3859-4575-9362-e9dbf456497f.jpg" /></figure><h2><strong>Features Starting On & After October 23, 2024</strong></h2><p> </p><h3>All</h3><ul><li><strong>None.</strong></li></ul><p> </p><figure><img alt="" src="https://uploads-us-west-2.insided.com/qualtrics-us/attachment/b52ad20d-5893-4bf8-9e82-949405cb7edd.png" /></figure><h2><strong>Features Starting On & After October 23, 2024</strong></h2><p> </p><h3>Digital Assist</h3><ul><li><a href="https://www.qualtrics.com/support/digital-assist/digital-assist-overview/"><strong><u>Digital Assist:</u></strong></a><span style="color:#000000;"> The Digital Assist App provides a centralized view of user behavior on your website, and allows users to view </span><a href="https://www.qualtrics.com/support/digital-assist/digital-assist-replays/"><u>session replays</u></a><span style="color:#000000;"> and access diagnostic tools like </span><a href="https://www.qualtrics.com/support/digital-assist/digital-assist-funnels/"><u>funnels</u></a><span style="color:#000000;"> and </span><a href="https://www.qualtrics.com/support/digital-assist/digital-assist-heatmaps/"><u>heatmaps</u></a><span style="color:#000000;">. This gives stakeholders easy access to insights, and allows you to identify any drop-off points in the user experience to make informed website adjustments.</span></li></ul><h3>XM Solutions</h3><ul><li><a href="https://www.qualtrics.com/support/common-use-case/xm-solutions/guided-solutions/#EXSolutions"><strong><u>EX Drivers of Attrition Solution</u></strong></a><span style="color:#000000;"><strong>:</strong></span><span style="color:#000000;"> This solution helps organizations identify employee groups with the highest attrition, find critical experience gaps between employees who leave vs. stay, and uncover statistically significant drivers to explain trends in attrition.</span></li></ul><p> </p><figure><img alt="" src="https://uploads-us-west-2.insided.com/qualtrics-us/attachment/c733abdf-e411-4213-b2da-b36b22d15c93.jpg" /></figure><section class="callout callout-gray"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></section><ul><li> <p>If you have any questions about the product updates featured in this list, <a href="https://www.qualtrics.com/support-center/" rel="noreferrer noopener"><u>our support team</u></a> is happy to help you with your request. </p> </li> <li> <p>If you have questions about what’s on the product roadmap, please see our <a href="https://www.qualtrics.com/product-updates/" rel="noreferrer noopener"><u>Product Roadmap page</u></a>. If you’d like to contribute to the product roadmap, please visit the <a href="https://www.qualtrics.com/community/categories/product-ideas" rel="noreferrer noopener"><u>Product Ideas category</u></a>.</p> </li> <li> <p>You can provide feedback on the Weekly Product Release Notes <a href="https://qxm.co1.qualtrics.com/jfe/form/SV_81SBBWLUv8SViqq" rel="noreferrer noopener"><u>here</u></a>.</p> </li></ul> </div></div></div> </div> <div class="box" data-preact="destination/modules/Content/TopicView/TopicReplies" data-props='{"currentUser":{"id":null,"name":null,"avatar":null,"url":"\/members\/-"},"type":"article","topic":{"id":794,"threadId":29511,"postId":102853,"title":"Weekly Product Release Notes - October 16, 2024","contentType":"article","showReport":false,"content":"<p>\u00a0<\/p><figure><img alt=\"Recent Updates banner\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/0d91fd43-0d90-4ae7-8735-ccea2895dce2.jpg\" \/><\/figure><p>\u00a0<\/p><h2><strong>Features Released On Or Before October 16, 2024<\/strong><\/h2><h3>\u00a0<\/h3><h3>Dashboards<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/employee-experience\/creating-ee-project\/dashboards-tab\/dashboard-management\/dashboard-settings\/benchmark-editor-ex-cx\/#BenchmarkTypes\"><span style=\"background-color:#ffffff;\"><strong><u>Healthcare Patient Experience Benchmark<\/u><\/strong><\/span><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><u>:<\/u><\/span><\/span><\/a><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"> The Patient Experience benchmark has been updated with refreshed customer data from Q3 2024. New dimensions have also been added, including Length of Stay, Trauma Level, and Readmission Rate. <\/span><\/span><\/li><\/ul><h3>Survey Platform<\/h3><ul><li><strong>Deprecation of Qualtrics Surveys for Microsoft Teams: <\/strong>On October 16, 2024 you will no longer be able to use the Qualtrics app to send and complete surveys right in Microsoft Teams. You can still send the <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/distributions-module\/web-distribution\/anonymous-link\/\"><u>anonymous link<\/u><\/a> in Teams, or try our <a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/actions-module\/microsoft-teams-task\/\"><u>Microsoft Teams task<\/u><\/a> if you\u2019d like to automate distribution to specific recipients. This deprecation does not affect <a href=\"https:\/\/www.qualtrics.com\/support\/employee-experience\/creating-ee-project\/messages-tab\/microsoft-teams-distributions\/#Invites\"><u>EX Microsoft Teams distributions<\/u><\/a>.<\/li><\/ul><h3>Workflows<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/survey-platform\/actions-page\/etl-workflows\/data-extractor-tasks\/extract-data-from-tickets-task\/\"><strong><u>Extract Data from Tickets Task<\/u><\/strong><\/a>: New extractor task for ETL workflows that allows you to extract your Qualtrics ticket data to load into another destination, such as an SFTP server or an imported data project.<\/li><\/ul><h3>XM Directory<\/h3><ul><li><a href=\"https:\/\/qualtrics.com\/support\/iq-directory\/directory-settings-tab\/importing-blank-values-in-xm-directory\/\"><strong><u>Importing Blank Values in XM Directory<\/u><\/strong><\/a><strong>: <\/strong>You can choose which fields should allow blank values to overwrite existing ones from the Directory Settings.<\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/4eb09e26-3859-4575-9362-e9dbf456497f.jpg\" \/><\/figure><h2><strong>Features Starting On &amp; After October 23, 2024<\/strong><\/h2><p>\u00a0<\/p><h3>All<\/h3><ul><li><strong>None.<\/strong><\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/b52ad20d-5893-4bf8-9e82-949405cb7edd.png\" \/><\/figure><h2><strong>Features Starting On &amp; After October 23, 2024<\/strong><\/h2><p>\u00a0<\/p><h3>Digital Assist<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-overview\/\"><strong><u>Digital Assist:<\/u><\/strong><\/a><span style=\"color:#000000;\"> The Digital Assist App provides a centralized view of user behavior on your website, and allows users to view <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-replays\/\"><u>session replays<\/u><\/a><span style=\"color:#000000;\"> and access diagnostic tools like <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-funnels\/\"><u>funnels<\/u><\/a><span style=\"color:#000000;\"> and <\/span><a href=\"https:\/\/www.qualtrics.com\/support\/digital-assist\/digital-assist-heatmaps\/\"><u>heatmaps<\/u><\/a><span style=\"color:#000000;\">. This gives stakeholders easy access to insights, and allows you to identify any drop-off points in the user experience to make informed website adjustments.<\/span><\/li><\/ul><h3>XM Solutions<\/h3><ul><li><a href=\"https:\/\/www.qualtrics.com\/support\/common-use-case\/xm-solutions\/guided-solutions\/#EXSolutions\"><strong><u>EX Drivers of Attrition Solution<\/u><\/strong><\/a><span style=\"color:#000000;\"><strong>:<\/strong><\/span><span style=\"color:#000000;\"> This solution helps organizations identify employee groups with the highest attrition, find critical experience gaps between employees who leave vs. stay, and uncover statistically significant drivers to explain trends in attrition.<\/span><\/li><\/ul><p>\u00a0<\/p><figure><img alt=\"\" src=\"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/attachment\/c733abdf-e411-4213-b2da-b36b22d15c93.jpg\" \/><\/figure><section class=\"callout callout-gray\"><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>*Disclaimer: The content provided on this webpage is for informational purposes only and is subject to change at any time. Qualtrics may, in its sole discretion and without liability, change the timing of any product feature rollout, change the functionality for any in preview or in development product feature, or choose not to release a product feature or functionality for any reason or for no reason.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><ul><li>\t<p>If you have any questions about the product updates featured in this list, <a href=\"https:\/\/www.qualtrics.com\/support-center\/\" rel=\"noreferrer noopener\"><u>our support team<\/u><\/a> is happy to help you with your request.\u00a0<\/p>\t<\/li>\t<li>\t<p>If you have questions about what\u2019s on the product roadmap, please see our <a href=\"https:\/\/www.qualtrics.com\/product-updates\/\" rel=\"noreferrer noopener\"><u>Product Roadmap page<\/u><\/a>. If you\u2019d like to contribute to the product roadmap, please visit the <a href=\"https:\/\/www.qualtrics.com\/community\/categories\/product-ideas\" rel=\"noreferrer noopener\"><u>Product Ideas category<\/u><\/a>.<\/p>\t<\/li>\t<li>\t<p>You can provide feedback on the Weekly Product Release Notes <a href=\"https:\/\/qxm.co1.qualtrics.com\/jfe\/form\/SV_81SBBWLUv8SViqq\" rel=\"noreferrer noopener\"><u>here<\/u><\/a>.<\/p>\t<\/li><\/ul>","sticky":false,"publishedAt":"2024-10-16T20:54:50+00:00","author":{"userId":37315,"username":"QualtricsReleaseNotes","avatar":"https:\/\/uploads-us-west-2.insided.com\/qualtrics-us\/icon\/200x200\/091a1773-5770-4d62-a762-bffae5834866.png","profileUrl":"\/members\/qualtricsreleasenotes-37315","reputation":50,"rank":{"id":"13","name":"Qualtrics 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