Buyer Help

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content: ""; display: table; clear: both; } .chevron-seller{ transition: transform 0.3s ease; /* Smooth rotation transition */ } .chevron-seller.active { transform: rotate(90deg); /* Rotate chevron down when active */ } .chevron-buyer{ transition: transform 0.3s ease; /* Smooth rotation transition */ } .chevron-buyer.active { transform: rotate(90deg); /* Rotate chevron down when active */ } .chevron-help{ transition: transform 0.3s ease; /* Smooth rotation transition */ } .chevron-help.active { transform: rotate(90deg); /* Rotate chevron down when active */ } #buyer-tools-content { max-height: 0; overflow: hidden; transition: max-height 0.3s ease; } #buyer-tools-content.open { max-height: 130px; /* Adjust according to your needs */ } } </style> <script> function toggleMenu(event) { var menu = document.getElementById('nav-menu'); var blur = document.getElementById('overlay-header'); // Check if the menu is active if (menu.classList.contains('active')) { menu.classList.remove('active'); document.body.classList.remove('no-scroll'); // Enable body scrolling blur.classList.remove('overlay'); // document.body.classList.remove('modal-open'); // Remove opacity effect } else { menu.classList.add('active'); // document.querySelector('.dropdown').classList.add('open'); document.body.classList.add('no-scroll'); // Disable body scrolling blur.classList.add('overlay'); // document.body.classList.add('modal-open'); // Add opacity effect } // Prevent the click event from propagating up to the document // event.stopPropagation(); } document.addEventListener('DOMContentLoaded', function () { var menu = document.getElementById('nav-menu'); var burgerMenu = document.querySelector('.burger-menu'); var blur = document.getElementById('overlay-header'); document.addEventListener('click', function (event) { // If the menu is open and the click is outside the menu and burger icon, close the menu if (menu.classList.contains('active') && !menu.contains(event.target) && !burgerMenu.contains(event.target)) { menu.classList.remove('active'); document.body.classList.remove('no-scroll'); // Enable scrolling again blur.classList.remove('overlay'); } }); }); function toggleSellerTools(el) { var content = el.parentElement.querySelector('#seller-tools-content'); var chevron = el.querySelector('.chevron-seller'); if (content.style.display === 'none' || content.style.display === '') { content.style.display = 'block'; chevron.classList.add('active'); } else { content.style.display = 'none'; chevron.classList.remove('active'); } } function toggleBuyerTools(el) { var content = el.parentElement.querySelector('#buyer-tools-content'); var chevron = el.parentElement.querySelector('.chevron-buyer'); // Change this line if (content.classList.contains('open')) { content.classList.remove('open'); content.style.maxHeight = null; // Close it by removing the max-height chevron.classList.remove('active'); } else { content.classList.add('open'); content.style.maxHeight = content.scrollHeight + 'px'; // Open it by setting the max-height chevron.classList.add('active'); } } function helpcentermob(el) { var content = el.parentElement.querySelector('#help-center-mob'); var chevron = el.querySelector('.chevron-help'); if (content.style.display === 'none' || content.style.display === '') { content.style.display = 'block'; chevron.classList.add('active'); } else { content.style.display = 'none'; chevron.classList.remove('active'); } } function updateBurgerMenu() { var cookie = readCookie('ImeshVisitor'); var isLoggedIn = (cookie !== "" && cookie !== null); var menuContent = ''; if (isLoggedIn) { var username = getparamVal(decodeURIComponent(cookie), 'fn') || 'User'; var mobileNumber = getparamVal(decodeURIComponent(cookie), 'mb1') || ''; var verifiedStatus = getparamVal(decodeURIComponent(cookie), 'vrf') ? "Verified" : "Not Verified"; var notme = "<li class='dfusr' style='padding: 5px 5px 7px 5px'><a onclick=\"gaTrackNotme('Not Me');signIn('','','','C');\"rel='nofollow' class='cpo' >Sign In as Different User</a></li>"; // login // HTML structure for logged-in user menuContent = `<li class="burger-user-info" onclick="window.location.href='https://my.indiamart.com/userprofile/contactprofile/'"> <div class="left"> <span class="username">Hi, ${username}</span> <span class="view">View Profile <i class="fas fa-pen"></i></span> </div> <div class="right"> <span class="mobile-number">${mobileNumber}</span> <span class="verified-status ${verifiedStatus === 'Verified' ? 'verified-green' :'verified-red'}"> ${verifiedStatus} </span> </div> </li> <hr style="margin-top: 0; margin-bottom: 0; border-top: 0.5px solid lightgrey; width: 100%;"> `; } else { // HTML structure for guest user menuContent = ` <li class="burger-guest-info"> <a href="javascript:void(0)" onclick="user_signIn()">Sign In</a> </li> `; } // Inject the content at the top of the dropdown list inside the <ul> element var navMenu = document.querySelector('#nav-menu ul'); navMenu.insertAdjacentHTML('afterbegin', menuContent); navMenu.insertAdjacentHTML('beforeend', notme); //login } function checkScreenSize() { if (window.innerWidth <= 720) { document.getElementById('moreInfoBtn').style.display = 'flex'; document.getElementById('moreInfoContent').style.display = 'flex'; } else { document.getElementById('moreInfoBtn').style.display = 'none'; document.getElementById('moreInfoContent').style.display = 'none'; // Always visible for larger screens } } window.addEventListener('load', function() { checkScreenSize(); updateBurgerMenu(); }); function clearPrediction() { $('.predictivesugg').val(''); } $(window).load(function(e) { var searchquery = ""; if (searchquery) { $("#searchbox1").val(searchquery); $('body').click(); } }); $(window).load(function() { flag = 0; }); $(window).load(function() { if (window.innerWidth < 720) { $(".ico-usr").click(function() { if (flag == 1) { $(".sign-hover-dropdn").toggle(); } flag = 1; }); } }); </script> <script> function sendToGoogleAnalytics(metric) { try { const user_cookie = document.cookie.match(/ImeshVisitor=([^;]+)/) ? document.cookie.match(/ImeshVisitor=([^;]+)/)[1] : null; const dataLayer = window.dataLayer || []; let add_data = ""; if (metric.attribution) { console.log("Attribution data exists:", metric.attribution); if (metric.name === "CLS") { add_data = metric.attribution.largestShiftTarget || "No target"; } else if (metric.name === "LCP") { add_data = metric.attribution.element || "No element"; } else if (metric.name === "INP") { add_data = metric.attribution.interactionTarget || "No interaction target"; } } else { console.warn("Attribution data is not available for:", metric.name); } const clientID = getparamVal(user_cookie, "glid"); // Log client ID console.log("Client_ID value:", clientID); // Log event details before pushing to dataLayer console.log("Event Action:", metric.name); console.log("Event Label (delta):", metric.delta); console.log("CD_Additional_Data:", add_data); // Attempt to push to the dataLayer try { dataLayer.push({ 'event': "IMEvent", 'CD_Miscellaneous': "", 'CD_Source': document.location.href, 'Client_ID': clientID, 'content_group': "", 'CD_User_Mode_F': user_cookie ? "" : "unidentified", 'eventAction': metric.name, 'eventLabel': metric.delta, 'eventCategory': 'Core Web Vitals', 'CD_Additional_Data': add_data, }); // Log success console.log("DataLayer pushed successfully:", dataLayer); } catch (error) { console.error("Error in dataLayer push:", error); } } catch (error) { console.error("Error in sendToGoogleAnalytics function:", error); } } // Load Web Vitals and ensure that functions are available window.addEventListener('load', function() { var script = document.createElement('script'); script.src = 'https://unpkg.com/web-vitals@4.2.3/dist/web-vitals.iife.js'; // Use IIFE version document.head.appendChild(script); script.onload = function() { if (window.webVitals) { console.log("Web Vitals functions available:", window.webVitals); const { onCLS, onLCP, onINP } = window.webVitals; if (typeof onCLS === 'function' && typeof onLCP === 'function' && typeof onINP === 'function') { onCLS(sendToGoogleAnalytics); onLCP(sendToGoogleAnalytics); onINP(sendToGoogleAnalytics); } else { console.error("Web Vitals functions not available"); } } else { console.error('Web Vitals library failed to load.'); } }; }); </script> </head> <body class="page-template page-template-hkb-templates page-template-custom-archive-buyer page-template-hkb-templatescustom-archive-buyer-php page page-id-26235 ie" itemtype="https://schema.org/WebPage" itemscope="itemscope">  <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-NR4G" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>  <div id="sign_in"> <button onclick="signIn()" id="signin" style="cursor:pointer">Sign In</button> </div> <script> $("#overlaybackbtn").click(function(e) { $(".fulloverlay").hide(); }) </script>  <header> <div id="overlay-header"></div> <div id="header"> <div class="gl-wrapper" style="position: fixed"> <div class="nwHdr"> <div class="hdlft" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'logo')"> <a href="https://help.indiamart.com" class="hd_logo">IndiaMART</a> </div>  <div class="burger-menu" onclick="toggleMenu(event)">☰</div> <div class="hdw hdLk"> <div class="trthead"> <div class="srchB ch_fr"> <div class="image-parent"> <form class="hkb-site-search custom" id="custom_search_form" method="get" action="" onsubmit="" style="z-index:100;font-size:12px"> <label class="hkb-screen-reader-text" for="s">Search For</label> <input class="hkb-site-search__field org-search" type="text" id="searchbox1" placeholder="Enter question or keyword" name="s" autocomplete="off" style="padding:0;padding-left:1em;padding-right:2em;font-size:13px" onkeydown="clearPrediction()"> <input class="hkb-site-search__field org-search predictivesugg" type="text" name="s" autocomplete="off" style="padding:0;padding-left:1em;padding-right:2em;font-size:13px;background:white" disabled value=""> <div id="mic" class="mic Tip" style="padding-right:9px;"><img style="-webkit-user-select: none;" src="data:image/png;base64,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" class="vSh1" onclick="langpopup()" id="vSrIco"> </div> <input type="hidden" name="ht-kb-search" value="1"> <input type="hidden" name="lang" value=""> <button class="hkb-site-search__button" id="submit_custom_btn" type="submit" style="bottom:-3px"><span id="searchhelp" style="display:flex"><img class="search-img" src=https://help.indiamart.com/wp-content/themes/helpguru-child/img/search.png id="search-icon"><img class="no-display search-img" src=https://help.indiamart.com/wp-content/themes/helpguru-child/img/searchhover.png id="search-icon-hover"> <span id="help" style="margin-left:5px; font-size:13px">Help</span></span></button> </form> </div> </div> <div class="pstBuy ch_flt lgn1" id="pstBuy" onclick="eventTrackingGA4(\'homepage\', document.location.href, \'click\', \'best price button\')"> <a href="//my.indiamart.com/blgen/postbl?modid=MY" class="ih-pbr ch_post_buy">Get Best Price</a> </div> <div class="fr1"> <ul id="cssmenu1" class="headermenu"> <li id="im-shop"> <a href="https://shop.indiamart.com/" target="_blank"> <div class="im_shopping"></div> <span class="nme shop" style="color:#fff; max-width:min-content"> <i class="fa-solid fa-shop"></i> Shopping </span> </a> </li> <li id="sell-center" style=""> <a href="//seller.indiamart.com" target="_blank" id="ch_sell" class="cpo" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'Sell on Indiamart')"> <span class="nme" id="sell" style="color:#fff"> <i class="h_ic14"></i> Sell </span> </a> </li> <li id="help-center" style=""><span class="nme help_w1"><a href="https://help.indiamart.com/" style="color:white;text-decoration:none;" id="helpcntrlink"><i class="h_ic13"></i>Help</a><ul class="heldrdwn"><p class="cur_pt">Find answers to your queries</p> <li class="help-desk hMb15 wli cpo" style="float:left"> <a href="https://help.indiamart.com/buyer-help/" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'buyer-help')"> <span class="icn-Cart"> <svg xmlns="http://www.w3.org/2000/svg" width="13.326" height="13.5" viewBox="0 0 13.326 13.5"> <defs> <style> .prefix__cls-1{fill:#9e9e9e} </style> </defs> <g transform="translate(-14.1 -11)"> <g data-name="Group 1065" transform="translate(14.1 11)"> <path d="M301.946 417.6a1.155 1.155 0 0 0-1.146 1.174 1.146 1.146 0 1 0 1.146-1.174zm0 1.76a.564.564 0 0 1-.558-.589.558.558 0 1 1 .558.589z" class="prefix__cls-1" data-name="Path 575" transform="translate(-292.936 -406.449)"></path> <path d="M79.846 417.6a1.155 1.155 0 0 0-1.146 1.174 1.174 1.174 0 0 0 1.146 1.174 1.155 1.155 0 0 0 1.146-1.174 1.173 1.173 0 0 0-1.146-1.174zm0 1.76a.564.564 0 0 1-.558-.589.585.585 0 0 1 .558-.589.564.564 0 0 1 .558.589.581.581 0 0 1-.558.589z" class="prefix__cls-1" data-name="Path 576" transform="translate(-76.881 -406.449)"></path> <path d="M25.82 11l-.446 1.743H14.1l2.08 6.13a1.423 1.423 0 0 0-1.218 1.441A1.449 1.449 0 0 0 16.4 21.8h7.813v-.543H16.4a.877.877 0 0 1-.862-.915.894.894 0 0 1 .862-.915h7.841l2.039-7.856h1.149V11zm-2.011 7.856h-7.037L14.9 13.313h10.317z" class="prefix__cls-1" data-name="Path 577" transform="translate(-14.1 -11)"></path> <path d="M0 0H0.589V3.317H0z" class="prefix__cls-1" data-name="Rectangle 638" transform="translate(3.644 3.65)"></path> <path d="M0 0H0.589V3.317H0z" class="prefix__cls-1" data-name="Rectangle 639" transform="translate(5.684 3.65)"></path> <path d="M0 0H0.589V3.317H0z" class="prefix__cls-1" data-name="Rectangle 640" transform="translate(7.72 3.65)"></path> </g> </g> </svg></span>For <b class="Fnt-Wt">Buying</b></a> </li> <li class="help-desk hMb15 wli cpo" style="float:left"> <a href="https://help.indiamart.com/seller-help/" target="_blank" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'seller-help')"> <span class="icn-shp"> <svg xmlns="http://www.w3.org/2000/svg" width="15.7" height="13.733" viewBox="0 0 15.7 13.733"> <defs> <style> .prefix__cls-1{fill:#9e9e9e;stroke:#fff;stroke-width:.2px} </style> </defs> <g transform="translate(-.9 -31.95)"> <g data-name="Group 407" transform="translate(1 32.05)"> <path d="M251.367 263.75h-2.117a1.051 1.051 0 0 0-1.05 1.05v1.623a1.051 1.051 0 0 0 1.05 1.05h2.117a1.051 1.051 0 0 0 1.05-1.05V264.8a1.051 1.051 0 0 0-1.05-1.05zm.286 2.674a.287.287 0 0 1-.286.286h-2.117a.287.287 0 0 1-.286-.286V264.8a.287.287 0 0 1 .286-.286h2.117a.287.287 0 0 1 .286.286z" class="prefix__cls-1" data-name="Path 499" transform="translate(-240.354 -256.394)"></path> <path d="M15.5 35.484a.353.353 0 0 0-.051-.187l-2.306-4.054a.382.382 0 0 0-.329-.193H2.683a.376.376 0 0 0-.329.193L.051 35.3a.384.384 0 0 0-.051.184 2.223 2.223 0 0 0 1.33 2.033V44.2a.381.381 0 0 0 .38.38h12.077a.381.381 0 0 0 .38-.38v-6.635a.167.167 0 0 0 0-.041 2.229 2.229 0 0 0 1.333-2.04zM2.9 31.813h9.688l1.8 3.17H1.105zm8.127 3.927a1.461 1.461 0 0 1-2.876 0zm-3.683 0a1.463 1.463 0 0 1-2.879 0zm-6.562 0h2.882a1.463 1.463 0 0 1-2.879 0zm5.6 8.083H4.2v-4.1a.541.541 0 0 1 .542-.542h1.105a.541.541 0 0 1 .542.542v4.1zm7.022 0H7.145v-4.1a1.3 1.3 0 0 0-1.3-1.3H4.738a1.3 1.3 0 0 0-1.3 1.3v4.1H2.09V37.7h.133a2.22 2.22 0 0 0 1.843-.982 2.221 2.221 0 0 0 3.687 0 2.215 2.215 0 0 0 3.68 0 2.22 2.22 0 0 0 1.843.982h.13v6.119zm-.13-6.876a1.46 1.46 0 0 1-1.438-1.2h2.879a1.469 1.469 0 0 1-1.438 1.2z" class="prefix__cls-1" data-name="Path 500" transform="translate(0 -31.05)"></path> </g> </g> </svg></span>For <b class="Fnt-Wt">Selling</b></a></li> <li class="help-desk hMb15 cpo" style="float:left"><a href="https://help.indiamart.com/user-feedback/" target="_blank" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'Feedback')"> <span class="icn-Cart"> <svg xmlns="http://www.w3.org/2000/svg" width="15.922" height="14.179" viewBox="0 0 15.922 14.179"> <defs> <style> .prefix__cls-1{fill:#9e9e9e} </style> </defs> <g transform="translate(0 -28.029)"> <g data-name="Group 1105" transform="translate(1.866 35.366)"> <g data-name="Group 1104"> <path d="M60.311 263.972a.311.311 0 1 0 .311.311.311.311 0 0 0-.311-.311z" class="prefix__cls-1" data-name="Path 586" transform="translate(-60 -263.972)"></path> </g> </g> <g data-name="Group 1107" transform="translate(0 28.029)"> <g data-name="Group 1106"> <path d="M15.922 36.454a1.4 1.4 0 0 0-.521-1.088 1.4 1.4 0 0 0 .5-1.321 1.443 1.443 0 0 0-1.439-1.167H11.5l.092-.277a3.959 3.959 0 0 0-1.122-4.258 1.315 1.315 0 0 0-2.093.552.311.311 0 0 0 0 .2A2.462 2.462 0 0 1 8.387 31a5.975 5.975 0 0 1-1.86 1.94 4.62 4.62 0 0 1-.682.427 2.865 2.865 0 0 0-.979.752H3.732v-.311a.311.311 0 0 0-.311-.311H.311a.311.311 0 0 0-.311.314V41.9a.311.311 0 0 0 .311.311h3.11a.311.311 0 0 0 .311-.311v-.933h1.744a4.925 4.925 0 0 0 3.282 1.244h3.9a1.4 1.4 0 0 0 1.162-2.181h.08a1.4 1.4 0 0 0 1.1-2.261 1.4 1.4 0 0 0 .922-1.315zM3.11 41.585H.622v-7.463H3.11zm11.413-4.354h-2.986a.311.311 0 1 0 0 .622H13.9a.777.777 0 0 1 0 1.555h-2.363a.311.311 0 1 0 0 .622h1.12a.777.777 0 1 1 0 1.555h-3.9a4.305 4.305 0 0 1-2.949-1.16.311.311 0 0 0-.212-.084H3.732v-5.6h1.286a.311.311 0 0 0 .25-.127 2.2 2.2 0 0 1 .872-.7 5.209 5.209 0 0 0 .767-.482C9.036 31.79 9.523 30.783 9 29.022a.692.692 0 0 1 1.086-.188A3.321 3.321 0 0 1 11 32.4l-.158.473h-.4a.311.311 0 1 0 0 .622h4.016a.817.817 0 0 1 .825.645.778.778 0 0 1-.767.91h-2.979a.311.311 0 1 0 0 .622h2.985a.777.777 0 1 1 0 1.555z" class="prefix__cls-1" data-name="Path 587" transform="translate(0 -28.029)"></path> </g> </g> <g data-name="Group 1109" transform="translate(1.866 36.61)"> <g data-name="Group 1108"> <path d="M60.311 303.972a.311.311 0 0 0-.311.311v3.11a.311.311 0 0 0 .622 0v-3.11a.311.311 0 0 0-.311-.311z" class="prefix__cls-1" data-name="Path 588" transform="translate(-60 -303.972)"></path> </g> </g> </g> </svg> </span>Share your Feedback</a></li> <li class="help-desk hMb15 cpo" style="float:left"><a href="https://help.indiamart.com/complaint-registration/" target="_blank" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'complaint-registration')"><span class="icn-Cart"> <svg xmlns="http://www.w3.org/2000/svg" width="14.925" height="13.681" viewBox="0 0 14.925 13.681"> <defs> <style> .prefix__cls-1{fill:#9e9e9e} </style> </defs> <g id="prefix__feedback" transform="translate(0 -21.333)"> <g id="prefix__Group_1103" data-name="Group 1103" transform="translate(0 21.333)"> <g id="prefix__Group_1102" data-name="Group 1102"> <path d="M106.977 128.621h6.84a.311.311 0 1 0 0-.622h-6.84a.311.311 0 1 0 0 .622z" class="prefix__cls-1" data-name="Path 583" transform="translate(-103.557 -124.89)"></path> <path d="M110.708 256h-3.731a.311.311 0 0 0 0 .622h3.731a.311.311 0 0 0 0-.622z" class="prefix__cls-1" data-name="Path 584" transform="translate(-103.557 -249.16)"></path> <path d="M13.734 22.577c-.018 0-.035 0-.053.005v-.005a1.245 1.245 0 0 0-1.244-1.244H1.244A1.245 1.245 0 0 0 0 22.577V34.7a.311.311 0 0 0 .192.287.307.307 0 0 0 .119.024.311.311 0 0 0 .22-.091l3.018-3.02h8.888a1.245 1.245 0 0 0 1.244-1.244V25.5l.9-.895a1.19 1.19 0 0 0-.842-2.032zm-.675 8.084a.622.622 0 0 1-.622.622H3.42a.311.311 0 0 0-.22.091L.622 33.952V22.577a.622.622 0 0 1 .622-.622h11.193a.622.622 0 0 1 .622.622v.212a1.17 1.17 0 0 0-.166.136L9.51 26.308H3.42a.311.311 0 0 0 0 .622h5.59l-.3 1.494a.311.311 0 0 0 .3.372.317.317 0 0 0 .061-.006l1.554-.311a.309.309 0 0 0 .159-.085l2.268-2.268zm-2.641-2.774l-1 .2.2-1.006 2.822-2.822.8.8zm3.718-3.718l-.455.455-.8-.8.456-.456a.569.569 0 0 1 .8.8z" class="prefix__cls-1" data-name="Path 585" transform="translate(0 -21.333)"></path> </g> </g> </g> </svg> </span>Raise a Complaint</a></li> <li class="help-desk hMb15 cpo" style="float:left"><a href="https://api.whatsapp.com/send?phone=919696969696&text=Hi" target="_blank" onclick="eventTrackingGA4('homepage', document.location.href, 'click', 'whatsappHelp')"><span class="icn-Cart"> <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 448 512"> <defs> <style> .prefix__cls-1{fill:#9e9e9estroke:#fff;stroke-width:.2px} </style> </defs> <path d="M380.9 97.1C339 55.1 283.2 32 223.9 32c-122.4 0-222 99.6-222 222 0 39.1 10.2 77.3 29.6 111L0 480l117.7-30.9c32.4 17.7 68.9 27 106.1 27h.1c122.3 0 224.1-99.6 224.1-222 0-59.3-25.2-115-67.1-157zm-157 341.6c-33.2 0-65.7-8.9-94-25.7l-6.7-4-69.8 18.3L72 359.2l-4.4-7c-18.5-29.4-28.2-63.3-28.2-98.2 0-101.7 82.8-184.5 184.6-184.5 49.3 0 95.6 19.2 130.4 54.1 34.8 34.9 56.2 81.2 56.1 130.5 0 101.8-84.9 184.6-186.6 184.6zm101.2-138.2c-5.5-2.8-32.8-16.2-37.9-18-5.1-1.9-8.8-2.8-12.5 2.8-3.7 5.6-14.3 18-17.6 21.8-3.2 3.7-6.5 4.2-12 1.4-32.6-16.3-54-29.1-75.5-66-5.7-9.8 5.7-9.1 16.3-30.3 1.8-3.7.9-6.9-.5-9.7-1.4-2.8-12.5-30.1-17.1-41.2-4.5-10.8-9.1-9.3-12.5-9.5-3.2-.2-6.9-.2-10.6-.2-3.7 0-9.7 1.4-14.8 6.9-5.1 5.6-19.4 19-19.4 46.3 0 27.3 19.9 53.7 22.6 57.4 2.8 3.7 39.1 59.7 94.8 83.8 35.2 15.2 49 16.5 66.6 13.9 10.7-1.6 32.8-13.4 37.4-26.4 4.6-13 4.6-24.1 3.2-26.4-1.3-2.5-5-3.9-10.5-6.6z"/></svg> </span>Whatsapp</a></li> <li id="cccare" class="cur_pt"> <span class="Vrt_t 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Our sales representative will contact you shortly. </div> <div class="modal-footer" style="padding:9px;"> <button type="button" class="btn btn-secondary hotlead1" id="hotleadnext" style="background: #00a699;color: white;display:none" onclick="eventTrackingGA4('HOTLEAD', document.location.href, 'click', 'Hotlead Next')">Next</button> <button type="button" class="btn btn-secondary hotlead1" id="hotlead" style="background: #00a699;color: white;display:none" onclick="eventTrackingGA4('HOTLEAD', document.location.href, 'click', 'Hotlead Confirmation')">Confirm</button> <button type="button" class="btn btn-danger modalcloseevent" data-dismiss="modal">Close</button> </div> </div> </div> </div> </html> <script> $(document).ready(function() { $('#submit_custom_btn').hover( function() { $("#search-icon-hover").removeClass("no-display"); $("#search-icon").addClass("no-display"); $("#submit_custom_btn").css({ "background-color": "#007a6e" }); }, function() { $("#search-icon").removeClass("no-display"); $("#search-icon-hover").addClass("no-display"); $("#submit_custom_btn").css({ "background-color": "#00a699" }); }, ); $(".custback").click(function() { window.history.back(); }) $("#hotlead-btn").click(function(e) { window.generateHotleadModal(); }) $("#hotleadnext").click(function(e) { const mobile = $('#hotlead-number').val(); $("#hdn-hotlead-number").val(mobile); var re = new RegExp('[0-9]{10}'); if (mobile && mobile.length == 10) { if (re.exec(mobile)) { var indian_regex = new RegExp('[6-9][0-9]{9}'); if (indian_regex.exec(mobile)) { $('.hotleadform').empty(); var html = '<div class="loaderinsidelead" style="display:flex;justify-content:center;"><svg version="1.1" id="L9" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 100 100" enable-background="new 0 0 0 0" xml:space="preserve" style="width:50px;"><path fill="#2e3192" d="M73,50c0-12.7-10.3-23-23-23S27,37.3,27,50 M30.9,50c0-10.5,8.5-19.1,19.1-19.1S69.1,39.5,69.1,50"><animateTransform attributeName="transform" attributeType="XML" type="rotate"dur="1s" from="0 50 50"to="360 50 50" repeatCount="indefinite" /></path></svg></div>'; $('.hotleadform').append(html); $.ajax({ type: "POST", url: document.location.origin + '/wp-content/themes/helpguru-child/Stshelper.php', data: { COMPANY_MOBILE: mobile, function: 'createSTS', createglid: 1 }, dataType: 'json', success: function(resultData) { if (resultData) { if (resultData['status'] == 200) { //add reload event after successfull hit function callback() { location.reload() } var nodes = document.getElementsByClassName( "modalcloseevent"); for (i = 0; i < nodes.length; i++) { nodes[i].addEventListener("click", callback); } if (resultData['data']['stsid'] == -1) { $('.hotlead1').attr('data-sts', -1); $('.hotleadform').empty(); html = '<div class="required">Please provide your Company name :</div><input type="text" id="hotlead-companyname" class="form-control">'; html += '<div class="required">Please provide your City :</div><input type="text" id="hotlead-cityname" class="form-control">'; if (resultData['data']['GSTEXISTS'] == 0) { html += '<div class="radio"><div class="required">Please select if GST available :</div><input id="hotgst-yes" name="hotgst" type="radio" value="1"><label for="hotgst-yes" class="radio-label">Yes</label><input id="hotgst-no" name="hotgst" type="radio" value="0"><label for="hotgst-no" class="radio-label">No</label></div>'; } $('.hotleadform').empty(); $('#hotleadnext').hide(); $('#hotlead').show(); $('.hotleadform').append(html); auto_suggest_forhotlead(); } else { $('.hotlead1').attr('data-sts', 1); $('.hotleadform').empty(); html = '<div>Please confirm to get a call from our Sales team</div>'; if (resultData['data']['GSTEXISTS'] == 0) { html += '<div class="radio"><div class="required">Please select if GST available :</div><input id="hotgst-yes" name="hotgst" type="radio" value="1"><label for="hotgst-yes" class="radio-label">Yes</label><input id="hotgst-no" name="hotgst" type="radio" value="0"><label for="hotgst-no" class="radio-label">No</label></div>'; } $('#hotleadnext').hide(); $('#hotlead').show(); $('.hotleadform').append(html); } } } }, error: function(error) { console.log(error); } }); } else { alert('In case of India, Mobile Number should start with 6,7,8 or 9\r\n\r\n*Currently, we do not support any foreign users to be on-boarded as sellers on IndiaMART platform') } } else { alert("Please provide a valid mobile number"); } } else { alert("Please provide a valid mobile number"); } }) }); </script> <style> .burger-user-info { display: flex; /* Use flexbox for layout */ justify-content: space-between; /* Space between left and right items */ align-items: flex-start; /* Align items at the top */ padding: 10px; /* Add some padding */ border-bottom: 1px solid #ddd; /* Optional: border for separation */ font-family: Arial, sans-serif; list-style-type: none; padding: 10px; cursor: pointer; /* Change cursor to pointer when hovering */ grid-template-columns: repeat(2, 1fr); gap: 10px; display: grid !important; } .burger-user-info .left { display: flex; /* Flexbox for left section */ flex-direction: column; /* Stack username and view profile vertically */ padding: 4px 0 6px 5px; } .burger-user-info .right { display: flex; /* Flexbox for right section */ flex-direction: column; /* Optional: stack mobile and verified status vertically */ align-items: flex-end; /* Align right items to the end */ padding: 5px 6px 6px 0; } .burger-user-info .username { font-weight: 500; /* Existing style */ font-size: 18px; /* Existing style */ padding-bottom:6px; } .burger-user-info .mobile-number { font-size: 14px; /* Existing style */ color: #555; /* Existing style */ font-weight: 500; /* Existing style */ padding-bottom:8px; } .burger-user-info .verified-status { font-size: 11px; /* Existing style */ } /* Keep existing styles for verified status colors */ .verified-green { color: green; /* Green for verified */ } .verified-red { color: red; /* Red for unverified */ } /* Existing icon hover styles */ .burger-user-info .view i { transition: transform 0.3s ease, content 0.3s ease; } .burger-user-info:hover .view i { content: "\f044"; /* Change the icon code */ transform: scale(1.2); /* Slightly enlarge the icon on hover */ } .fas { padding-right: 4px; } i.fas.fa-pen { margin-right: 3px; } .verified-icon { width: 14px; height: 14px; margin-right: 5px; } .verified-green { color: green; /* Green for Verified */ } .verified-red { color: red; /* Red for not verified */ } .dfusr a { margin-left: -2rem; font-weight: bold; color: grey; } .dropdown { position: relative; display: inline-block; } .dropdown-content { display: none; position: absolute; background-color: white; min-width: 160px; box-shadow: 0px 8px 16px rgba(0, 0, 0, 0.2); z-index: 1; list-style: none; padding: 0; margin: 0; } .dropdown-content li { padding: 8px 16px; } .dropdown-content li a { color: black; text-decoration: none; display: block; } .dropdown-content li a:hover { background-color: #ddd; } .dropdown-btn { cursor: pointer; color: black; font-weight: bold; } .h_ic41:before { background-image: url(https://utils.imimg.com/globalhf/home-new-icon15.png); background-repeat: no-repeat; background-position: -12px -1660px; content: ""; height: 20px; width: 40px; position: absolute; left: -27px; top: -2px; } .h_ic41 { text-decoration: none !important; margin-left: 20px; } #help-center { transition: .3s; height: 35px } #help-center span:hover .heldrdwn { display: block; } #help-center .help-desk a:hover, #joinf a:hover, #lshead li a:hover, #lshead span:hover, #selld a span:hover, #sntid li a:hover, .selldw li a:hover { text-decoration: none !important } li#seller-tools span.nme, li#buyer-tools span.nme, li#help-center2 span.nme, li#help-center span.nme, li#message-center span.nme, li#sell-center span.nme, li#im-help span.nme li#im-shop span .nme { display: inline-block; margin-top: 10px } #help-center .heldrdwn { right: -85px; width: 235px } .heldrdwn li { color: #333; font-size: 13px; width: 100%; text-align: left; background: #fff; margin: 0; box-sizing: border-box; padding: 9px 0 9px 12px; line-height: 15px } .heldrdwn li a { color: #333 } .help-desk:hover { background: #f4f4f4 } .hMb15 { margin-bottom: 15px } .help_w1 { height: 37px } #lshead>.nme>a>span { max-width: 75px } .heldrdwn:before, .sign-hover-dropdn:before { content: ''; position: absolute; border: solid rgba(33, 43, 54, .15); border-width: 0 2px 2px 0; padding: 3px; right: 44px; transform: rotate(-135deg); top: -5px; background: #fff } .heldrdwn:before { right: 102px } @media(min-width:720px) { #cssmenu1 li.has-sub .sign-hover-dropdn, .bldrdwn, .heldrdwn { display: none; width: 263px; position: absolute; margin: 0; padding: 0; list-style-type: none; border-top: 0 none; top: 34px; right: -1px; z-index: 99; border-radius: 3px; background: #fff; box-shadow: 1px 2px 6px 1px rgba(0, 0, 0, .15); border: 1px solid #dddfe5 } .cvdSub { width: 535px !important; right: -200px !important; } .cvdSub:before { right: 248px !important; } } .bldrdwn:before, .heldrdwn:before, .sign-hover-dropdn:before { content: ''; position: absolute; border: solid rgba(33, 43, 54, .15); border-width: 0 2px 2px 0; padding: 3px; right: 44px; transform: rotate(-135deg); top: -5px; background: #fff } ul .heldrdwn p { color: #999; text-align: left; padding-left: 12px; font-size: 11.5px; margin-top: 11px; margin-bottom: -2px } .heldrdwn li p, .hpay p { color: #999; font-size: 11px } .heldrdwn:before { right: 104px } .heldrdwn li { width: 100% } .heldrdwn:before { right: 98px } .cur_pt:hover { cursor: pointer; } .icn-Cart { margin: -2px 6px 0 0; vertical-align: middle; display: inline-block; width: 15px; height: 14px; } .icn-shp { margin: -2px 5px 0 0; vertical-align: middle; display: inline-block; width: 16px; height: 15px; } .heldrdwn .wli { width: 50% } .cpo, .hd_app_icn1 { cursor: pointer } @media(max-width:720px) { #help-center { display: none; } } .Vrt_t { vertical-align: top; } .Icn_m1 { margin-right: 7px; width: 14px; display: inline-block; } .Dsp_ib { display: inline-block; font-size: 12px; } #cccare { display: flex; } #cccare:hover { background: #f4f4f4; } #help-center i:hover { background-position: -357px -52px !important; } @media(max-width:1280px) { span#help { display: none; } } </style>  <div id="primary" class="sidebar-right clearfix"> <div class="ht-container">  <main id="content" role="main" itemscope="itemscope" itemprop="mainContentOfPage">  <div id="hkb" class="hkb-template-archive">  <ul class="hkb-archive hkb-archive--two-cols clearfix"> <li> <div class="hkb-category" data-hkb-cat-icon=""> <div class="hkb-category__header"> <h2 class="hkb-category__title"><span>Trending Articles</span> </h2> </div> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/how-to-consume-buyleads-in-indiamart/">How to Consume BuyLeads in IndiaMART?</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/im-insta/">IM Insta: Connect More, Convert More</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/add-products-on-indiamart/">How do I Add products in my IndiaMART catalog?</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/account-manager-details/">How do I check my account manager details in IndiaMART?</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/update-primary-mobile-number/">How to Update Primary Mobile Number?</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/bill-invoice/">How to Get my Monthly Payment Receipt and Invoice on IndiaMART</a> </li> <li class="hkb-article-list__format-standard"> <a href="https://help.indiamart.com/knowledge-base/irrelevant-buy-leads/">Why am I getting irrelevant BuyLeads?</a> </li> </ul> <a class="hkb-category__view-all" href="https://help.indiamart.com/article-categories/trending-articles/">View all</a> </div> </li> <li> <div class="hkb-category" data-hkb-cat-icon=""> <div class="hkb-category__header"> <h2 class="hkb-category__title"><span>Buyer Help</span> </h2> </div>  <ul class="hkb-subcats"> <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Search Related Queries" >Search Related Queries</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/search-a-product/" rel="bookmark"> How do I search for a product/service on IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/view-delete-buy-lead/" rel="bookmark"> How to View and Delete Your Buy Requirements on IndiaMART </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/buy-requirement/" rel="bookmark"> How to Post Buy Requirement on IndiaMART </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/accurate-search-result/" rel="bookmark"> How to get more accurate search results? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/buying-requirement/" rel="bookmark"> What is a Buy Requirement? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/unable-to-search-product/" rel="bookmark"> What should I do if I am unable to find a product? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/count-of-buy-leads-need-to-be-posted/" rel="bookmark"> How many BuyLeads can be posted at a time? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/recent-activity/" rel="bookmark"> Where can a user check his recent activities? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Seller Related Queries" >Seller Related Queries</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/indiamart-provide-shipping/" rel="bookmark"> Does IndiaMART Provide Shipping Services? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/free-verified-supplier/" rel="bookmark"> What is verified supplier? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/feedback-to-seller/" rel="bookmark"> How does a buyer provide feedback/rating to a seller listed on IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/send-enquiry-to-a-supplier/" rel="bookmark"> How to Send an Enquiry to a Seller on IndiaMART </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/seller-not-responding/" rel="bookmark"> What to do in case the seller does not respond? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/types-of-supplier/" rel="bookmark"> How many types of suppliers are there? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/cannot-contact-seller/" rel="bookmark"> Why am I unable to contact the seller? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/supplier-contact-with-buyer/" rel="bookmark"> How will suppliers connect with me? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/where-can-i-check-seller-rating/" rel="bookmark"> Where can i check seller rating </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/contact-a-seller-from-search/" rel="bookmark"> How can I contact a seller showing in my search result? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/verification-symbols/" rel="bookmark"> Verification Symbols </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/no-response-from-seller/" rel="bookmark"> What should I do if the seller is not responding to my message/enquiry? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/view-seller-rating/" rel="bookmark"> How a buyer can view seller’s rating? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/vfcp/" rel="bookmark"> What is VFCP? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/business-type-seller/" rel="bookmark"> How to select across different sellers? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/why-indiamart-asks-for-number/" rel="bookmark"> Why Indiamart asks for your phone number? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/irrelevant-sellers/" rel="bookmark"> What should I do if I receive irrelevant sellers from IndiaMART for my requirement? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/contact-time-from-seller/" rel="bookmark"> By when I will be contacted by the supplier? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/browse-seller-from-dir/" rel="bookmark"> How can we browse different sellers/products? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/register-before-posting-buylead/" rel="bookmark"> Do I need to be a registered user of IndiaMART to be able to post a Buy Lead? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/prompt-reply-from-seller/" rel="bookmark"> How do I get prompt response from sellers for my requirement? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/ribbons/" rel="bookmark"> What do the ribbons on products signify? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Product Related Queries" >Product Related Queries</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/buy-product-without-company/" rel="bookmark"> Can we buy product without owning a company? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/gurantee-of-products/" rel="bookmark"> Does IndiaMART provide guarantee for products? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/service-fee-for-buyers/" rel="bookmark"> Is there any service fee charged from Buyers? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/find-prices-of-products/" rel="bookmark"> Can we see the product prices? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/branded-product-requirement/" rel="bookmark"> Can we search the product by its brand name? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/compare-catalogs/" rel="bookmark"> Is there an option to compare catalogs? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Privacy and Complaints" >Privacy and Complaints</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/deactivate-my-account/" rel="bookmark"> How to Deactivate/unsubscribe my Account with IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/customer-care-number/" rel="bookmark"> What is the Customer Care Number of Indiamart? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/complaints-and-trade-disputes/" rel="bookmark"> Where do I log Complaints and Trade Disputes? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/fradulent-activity/" rel="bookmark"> Does IndiaMART take responsibility for any fraudulent nature of suppliers? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/security-measures-of-indiamart/" rel="bookmark"> What security measures does IndiaMART take? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/stop-calls-from-indiamart/" rel="bookmark"> How to Stop calls from IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/fallback-intent/" rel="bookmark"> Indiamart Customer Care Services </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/manage-user-privacy/" rel="bookmark"> How can I manage my privacy? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/ipr-infringement/" rel="bookmark"> Where do I log my Trademark Infringement or IPR complaints? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/unsubscribe-buyer-email/" rel="bookmark"> How can a Buyer Unsubscribe E-mails from IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/manage-buyer-alerts/" rel="bookmark"> How can a buyer manage alerts? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/complaints-and-trade-disputes-hi/" rel="bookmark"> मैं शिकायतें और व्यापार विवाद कहां से लॉग करू? </a> </li> </ul> </li>  <li class="hkb-subcats__cat borderclass" id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Payment related queries for Buyers" >Payment related queries for Buyers</span>  <ul class="hkb-subcats"> <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Discontinuation of Pay with IndiaMART Service FAQs" >Discontinuation of Pay with IndiaMART Service FAQs</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/discontinuation-of-pay-with-indiamart-service-faqs/" rel="bookmark"> ‘Pay with IndiaMART’ Service Discontinued: Frequently Asked Questions </a> </li> </ul> </li>  </ul>  </li>  </ul>  </div> </li> <li> <div class="hkb-category" data-hkb-cat-icon=""> <div class="hkb-category__header"> <h2 class="hkb-category__title"><span>General Help</span> </h2> </div>  <ul class="hkb-subcats"> <li class="hkb-subcats__cat borderclass" id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Getting Started on Indiamart" >Getting Started on Indiamart</span>  <ul class="hkb-subcats"> <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in About Indiamart" >About Indiamart</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/about-indiamart/" rel="bookmark"> What is IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/what-is-the-address-of-indiamart/" rel="bookmark"> What is the address of IndiaMART head office? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/services-for-buyer-on-indiamart/" rel="bookmark"> What are the services available for a buyer on IndiaMART platform? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/indiamart-branch-offices/" rel="bookmark"> Where are the IndiaMART branch offices located? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/indiamart-founder/" rel="bookmark"> Who is the founder of IndiaMART? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Careers" >Careers</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/careers-in-indiamart/" rel="bookmark"> Careers in Indiamart </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Advantages of Indiamart" >Advantages of Indiamart</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/advantage-of-indiamart-for-a-buyer/" rel="bookmark"> What are the benefits of IndiaMART for a buyer? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/learning-centre/" rel="bookmark"> What is the Learning Centre? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/information-security/" rel="bookmark"> Is my personal and business information, which I share at the time of registration, secure with IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/cities-for-learning-centre/" rel="bookmark"> In which cities can I attend the Learning Centre? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Registration" >Registration</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/login/" rel="bookmark"> What are the steps to login to IndiaMART? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/logout/" rel="bookmark"> How to Sign out from my IndiaMART account? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/fcp-not-showing-after-registration/" rel="bookmark"> I am facing issues while registration/logging into my IndiaMART account. Whom should I contact? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/mandatory-details-while-registering/" rel="bookmark"> What are the details needed for registering on Indiamart? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/registration-issues/" rel="bookmark"> I have registered my free catalog but it’s not listed yet. Why? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/why-should-i-register-on-indiamart/" rel="bookmark"> What are the advantages of registering my business on IndiaMART? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Mobile Number Information" >Mobile Number Information</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/mobile-number-not-available/" rel="bookmark"> I am receiving OTP on my registered mobile number, but have access to email ID. How can I login to my account? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/verify-mobile-number/" rel="bookmark"> How to verify mobile number? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/swap-primary-and-secondary-mobile/" rel="bookmark"> How do I swap my primary mobile number with secondary mobile number? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/update-secondary-mobile-number/" rel="bookmark"> How do I update my alternate/secondary mobile number on seller panel? </a> </li> </ul> </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in Email ID Information" >Email ID Information</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/update-primary-email-address/" rel="bookmark"> How do I update my primary email ID? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/swap-primary-and-secondary-email-id/" rel="bookmark"> How do I swap my primary email ID with secondary email ID? </a> </li> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/update-my-alternate-secondary-email-id/" rel="bookmark"> How do I update my alternate/secondary email ID? </a> </li> </ul> </li>  </ul>  </li>  <li class="hkb-subcats__cat " id="subcat-margin"> <span class="hkb-subcats__cat-title" title="View all posts in IndiaMART Bug Bounty Program" >IndiaMART Bug Bounty Program</span> <ul class="hkb-article-list"> <li class="hkb-article-list__format-standard hkb-article-list__custom"> <a href="https://help.indiamart.com/knowledge-base/indiamart-bug-bounty-program/" rel="bookmark"> IndiaMART Bug Bounty Program </a> </li> </ul> </li>  </ul>  </div> </li> </ul>     </div>  </main>   <aside id="sidebar" role="complementary" itemtype="http://schema.org/WPSideBar" itemscope="itemscope"> <section id="custom_article_widget-2" class="widget widget_custom_article_widget clearfix"><h4 class="widget-title">Help Categories</h4><ul class='cat'><li id='parent-li'><a href='https://help.indiamart.com/article-categories/seller-help/'><b>Seller Help</b><ol class='sub_cat' style='list-style:none'><li id='child-li' style='position:relative;left:-13%'><a href='https://help.indiamart.com/article-categories/buyleads/'>BuyLeads</a></li><li id='child-li' style='position:relative;left:-13%'><a href='https://help.indiamart.com/article-categories/free-paid-services-of-indiamart/'>Paid/Free Services of Indiamart</a></li><li id='child-li' 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href="//buyer.indiamart.com">Buyers Tool Kit</a></strong></span></br> <a href="https://buyer.indiamart.com/buyertools/postbl">Post Your Requirement</a></br> <a href="https://buyer.indiamart.com/buyertools/myproductbuy">Products You Buy</a></br> <a href="https://www.indiamart.com/search.html">Search Products & Suppliers</a></br> <a href="https://help.indiamart.com/knowledge-base/security-measures-of-indiamart/#Buyers">Security Tips for Buyers</a><br></section><section id="block-11" class="widget widget_block ht-grid-col ht-grid-4"><a style="text-decoration:none;" onclick="confirmticket(); eventTrackingGA4('video_footer', document.location.href, 'click', 'Title button');"> <p class = "footer-btn videomeet" style="width: 104%"> <img loading="lazy" decoding="async" src="https://help.indiamart.com/wp-content/uploads/video-call.png" height="45" width="45" align="right" alt="whatsapp-icon"> Request a video meet: </p> </a> <a href="https://api.whatsapp.com/send?phone=919696969696&text=Hi" style="text-decoration:none;" target="_blank" onclick="eventTrackingGA4('Whatsapp_footer', document.location.href, 'click', 'Title button');"> <p class = "footer-btn" style="width: 104%"> <img loading="lazy" decoding="async" src="https://img.icons8.com/color/480/whatsapp.png" height="45" width="45" align="right" alt="whatsapp-icon"> WhatsApp:<br>+91-9696969696 </p> </a></section><section id="block-12" class="widget widget_block ht-grid-col ht-grid-4"><a href="javascript:void(0)" style="text-decoration:none;" onclick="eventTrackingGA4('EmailUs_footer', document.location.href, 'click', 'Title button'); window.open('mailto:customercare@indiamart.com', '_system');"> <p class = "footer-btn" style="width: 82%"> Email us: customercare@indiamart.com </p> </a> <a href="javascript:void(0)" style="text-decoration:none;" onclick="eventTrackingGA4('CallUs_footer', document.location.href, 'click', 'Title button'); window.open('tel:096-9696-9696', '_system');"> <p class="footer-btn" style="width: 82%"> Call us: <br>096-9696-9696 </p> </a></section> </div> </div> </div> </section> <dialog class="confirm_popup" open="" style="display:none;color: black; background: darkgray; font-size: 1.5rem; padding: 18px; border: none; border-radius: 6px; width: 537px;"> <p id="confirm_text" style=" margin-bottom: 10px; text-align:center; color: black; "></p> <div style="text-align:center;"> <button type="button" class="popup_close" onclick="videoclick();cancel_popup();eventTrackingGA4('videoConfirm_footer', document.location.href, 'click', 'Title button')" style=" display:inline; margin: auto; border: 0; line-height: 2.5; padding: 0 20px; font-size: 1.3rem; text-align: center; color: black; border-radius: 10px; background-color: goldenrod; box-shadow: inset 2px 2px 3px rgba(255, 255, 255, 0.6), inset -2px -2px 3px rgba(0, 0, 0, 0.6); ">Confirm</button> <button type="button" class="popup_close" onclick="cancel_popup()" style=" display:inline; margin: auto; border: 0; line-height: 2.5; padding: 0 20px; font-size: 1.3rem; text-align: center; color:black; border-radius: 10px; background-color: white; box-shadow: inset 2px 2px 3px rgba(255, 255, 255, 0.6), inset -2px -2px 3px rgba(0, 0, 0, 0.6); ">Cancel</button> </div> </dialog> <dialog class="video_popup" open="" style="display:none;font-size: 1.5rem;padding: 18px;"> <p style=" margin-bottom: 10px; text-align:center; color: #666; ">Thank you for showing your interest in the video meeting.<br> Your account manager will contact you shortly.</p> <button type="button" class="popup_close" onclick="popup_close()" style=" /* margin-top: 10px; */ display:block; margin: auto; border: 0; line-height: 2.5; padding: 0 20px; font-size: 1.3rem; text-align: center; color: #fff; text-shadow: 1px 1px 1px #000; border-radius: 10px; background-color: #2e3192; box-shadow: inset 2px 2px 3px rgba(255, 255, 255, 0.6), inset -2px -2px 3px rgba(0, 0, 0, 0.6); ">Close</button> </dialog>  <script> // Run on page load // window.addEventListener('load', function() { // checkScreenSize(); // updateBurgerMenu(); // }); function popup_close() { $('.video_popup').hide(); } function cancel_popup() { $('.confirm_popup').hide(); } function detectMob() { const toMatch = [ /Android/i, /webOS/i, /iPhone/i, /iPad/i, /iPod/i, /BlackBerry/i, /Windows Phone/i ]; return toMatch.some((toMatchItem) => { return navigator.userAgent.match(toMatchItem); }); } function getCookiearray(cname) { var data = ""; var tmp = []; var name = cname + "="; var decodedCookie = decodeURIComponent(document.cookie); var ca = decodedCookie.split(";"); for (var i = 0; i < ca.length; i++) { var c = ca[i]; while (c.charAt(0) == " ") { c = c.substring(1); } if (c.indexOf(name) == 0) { var data = c.substring(name.length, c.length); data = data.split("|"); data.forEach(function(value) { value = value.split("="); tmp[value[0]] = value[1]; }); } } return tmp; } const tmp = getCookiearray('ImeshVisitor'); let glid = tmp['glid']; let browser; const browserres = detectMob(); if (browserres) { browser = "M"; } else { browser = "D"; } if (tmp['utyp'] == 'P' && browser == 'D') { document.getElementById("footer-free").style.display = "none"; document.getElementById("footer-paid").style.display = "flex"; } function confirmticket() { $('.confirm_popup').show(); let fn = tmp['fn']; let paragraphElement = document.querySelector("#confirm_text"); paragraphElement.innerHTML = `Hey ${fn},<br><br>We are scheduling a request to contact over Video Meet with your customer care representative.`; } function videoticket_success(data) { $('.video_popup').show(); } var last_req = 0; var limit = 5000; //miliseconds function videoclick() { var wAddress = location.hostname; var UrlPri = wAddress.match(/^dev/) ? "dev-" : (wAddress.match(/^stg/)) ? "stg-" : ""; if (tmp['utyp'] == 'P') { var time = new Date().getTime(); if (time - last_req < limit) { return; } last_req = time; $(document).ready(function() { try { var wAddress = location.hostname; var UrlPri = wAddress.match(/^dev/) ? "dev-" : (wAddress.match(/^stg/)) ? "stg-" : ""; $.ajax({ url: 'https://' + UrlPri + 'help.indiamart.com/feedback/Addticket.php?glid=' + glid, type: 'GET', success: function(jsonResult) { var jsonResult = $.parseJSON(jsonResult); if (jsonResult[0].status == "200") { videoticket_success(); console.log("Video meet Success") } else if (jsonResult[0].status == "204") { console.log("Some error ocurred in Videomeet"); } }, complete: function(url) { }, error: function(jqXHR, exception) { alert("Some Error occurred!! 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