Pokretanje internetske trgovine i odabir optimalnih platnih usluga

<!DOCTYPE HTML><html lang="hr"> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta charset="UTF-8"> <meta name="description" content=" Želite pokrenuti internetsku trgovinu? Doznajte više o platnim uslugama, opcijama koje su vam dostupne i poštovanju prava kupaca"> <meta name="date" content="01/01/2022"> <meta name="last-modified" content="10/10/2024"> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta name="format-detection" content="telephone=no"> <meta property="og:title" content="Pokretanje internetske trgovine i odabir optimalnih platnih usluga - Your Europe"> <meta property="og:url" content="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm"> <meta property="og:image" content="https://europa.eu/youreurope/business/images/logos/youreurope_facebook_share_logo.png"> <meta property="og:site_name" content="Your Europe"> <meta property="og:description" content=" Želite pokrenuti internetsku trgovinu? Doznajte više o platnim uslugama, opcijama koje su vam dostupne i poštovanju prava kupaca"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:site" content="@YourEuropeEu"> <meta name="twitter:creator" content="@YourEuropeEu"> <meta name="twitter:title" content="Pokretanje internetske trgovine i odabir optimalnih platnih usluga - Your Europe"> <meta name="twitter:description" content=" Želite pokrenuti internetsku trgovinu? Doznajte više o platnim uslugama, opcijama koje su vam dostupne i poštovanju prava kupaca"> <meta name="twitter:image" content="https://europa.eu/youreurope/business/images/logos/youreurope_twitter_share_logo.png"> <meta name="sdg-tag" content="sdg"> <meta name="DC.Service" content="information"> <meta name="DC.ISO3166" content="EU"> <meta name="policy-code" content="J5"> <link rel="canonical" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm"> <link rel="amphtml" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/indexamp_hr.htm"> <link rel="shortcut icon" href="https://european-union.europa.eu/profiles/contrib/ewcms/themes/ewcms_theme/favicon.ico" type="image/x-icon"> <link rel="apple-touch-icon" sizes="57x57" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-57x57.png"> <link rel="apple-touch-icon" sizes="72x72" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-72x72.png"> <link rel="apple-touch-icon" sizes="114x114" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-114x114.png"> <link rel="apple-touch-icon" sizes="144x144" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-144x144.png"> <link rel="apple-touch-icon-precomposed" sizes="57x57" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-57x57-precomposed.png"> <link rel="apple-touch-icon-precomposed" sizes="72x72" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-72x72-precomposed.png"> <link rel="apple-touch-icon-precomposed" sizes="114x114" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-114x114-precomposed.png"> <link rel="apple-touch-icon-precomposed" sizes="144x144" href="https://europa.eu/youreurope/business/images/touch-icons/apple-icon-144x144-precomposed.png"> <link rel="stylesheet" type="text/css" href="/youreurope/business/stylesheets/europa-ye-V2.css"> <title>Pokretanje internetske trgovine i odabir optimalnih platnih usluga - Your Europe</title> </head> <body> <div id="ye-navigation-field"></div> <header id="site-header"> <section id="ye-top-header" class="container"><a id="ye-logo" href="https://europa.eu/youreurope/index_hr.htm"><img lang="en" title="Your Europe" alt="Your Europe" src="/youreurope/citizens/images/logos/youreurope-logo.svg"></a><div> <div id="ye-languages-widget" class="centered"><button id="ye-languages-toggle"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-ec-icons.svg#language"></use></svg><span>hr</span>hrvatski</button><div id="ye-languages-menu" role="dialog"> <div> <div> <div> <div lang="en">Available languages</div><button id="close-ye-languages-menu" class="close-btn" title="Zatvori izbornik"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#close-filled"></use></svg><span>Zatvori izbornik</span></button></div> <div> <ul> <li><a lang="bg" hreflang="bg" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_bg.htm"><span>bg</span><span><span>български</span></span></a></li> <li><a lang="cs" hreflang="cs" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_cs.htm"><span>cs</span><span><span>čeština</span></span></a></li> <li><a lang="da" hreflang="da" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_da.htm"><span>da</span><span><span>Dansk</span></span></a></li> <li><a lang="de" hreflang="de" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_de.htm"><span>de</span><span><span>Deutsch</span></span></a></li> <li><a lang="et" hreflang="et" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_et.htm"><span>et</span><span><span>Eesti</span></span></a></li> <li><a lang="el" hreflang="el" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_el.htm"><span>el</span><span><span>Ελληνικά</span></span></a></li> <li><a lang="en" hreflang="en" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_en.htm"><span>en</span><span><span>English</span></span></a></li> <li><a lang="es" hreflang="es" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_es.htm"><span>es</span><span><span>español</span></span></a></li> <li><a lang="fr" hreflang="fr" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_fr.htm"><span>fr</span><span><span>français</span></span></a></li> <li><a lang="hr" hreflang="hr" class="active" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm"><span>hr</span><span><span>hrvatski</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></a></li> <li><a lang="it" hreflang="it" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_it.htm"><span>it</span><span><span>italiano</span></span></a></li> <li><a lang="lv" hreflang="lv" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_lv.htm"><span>lv</span><span><span>Latviešu</span></span></a></li> <li><a lang="lt" hreflang="lt" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_lt.htm"><span>lt</span><span><span>Lietuvių</span></span></a></li> <li><a lang="hu" hreflang="hu" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hu.htm"><span>hu</span><span><span>magyar</span></span></a></li> <li><a lang="mt" hreflang="mt" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_mt.htm"><span>mt</span><span><span>Malti</span></span></a></li> <li><a lang="nl" hreflang="nl" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_nl.htm"><span>nl</span><span><span>Nederlands</span></span></a></li> <li><a lang="pl" hreflang="pl" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_pl.htm"><span>pl</span><span><span>polski</span></span></a></li> <li><a lang="pt" hreflang="pt" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_pt.htm"><span>pt</span><span><span>português</span></span></a></li> <li><a lang="ro" hreflang="ro" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_ro.htm"><span>ro</span><span><span>română</span></span></a></li> <li><a lang="sk" hreflang="sk" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_sk.htm"><span>sk</span><span><span>Slovenčina</span></span></a></li> <li><a lang="sl" hreflang="sl" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_sl.htm"><span>sl</span><span><span>Slovenščina</span></span></a></li> <li><a lang="fi" hreflang="fi" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_fi.htm"><span>fi</span><span><span>suomi</span></span></a></li> <li><a lang="sv" hreflang="sv" class="" href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_sv.htm"><span>sv</span><span><span>svenska</span></span></a></li> </ul> </div> </div> </div> </div> </div> <div id="ye-search-widget"><button id="ye-search-button"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#search"></use></svg>Pretraži</button><form id="ye-search-tool" action="https://europa.eu/youreurope/search-results/index_hr.htm" method="get" target="_top" autocomplete="off" novalidate><input type="hidden" name="countryCode" id="countryCode" value=""><input type="hidden" name="categories" id="categories" value="J5"><div><label for="ye-search-terms">Search terms</label><input type="text" id="ye-search-terms" value="" required="true" placeholder="Odaberite svoju državu"><div id="eu-countries-list"> <ul> <li><a href="#" data-country-code="AT">Austrija</a></li> <li><a href="#" data-country-code="BE">Belgija</a></li> <li><a href="#" data-country-code="BG">Bugarska</a></li> <li><a href="#" data-country-code="CY">Cipar</a></li> <li><a href="#" data-country-code="CZ">Češka</a></li> <li><a href="#" data-country-code="DK">Danska</a></li> <li><a href="#" data-country-code="EE">Estonija</a></li> <li><a href="#" data-country-code="FI">Finska</a></li> <li><a href="#" data-country-code="FR">Francuska</a></li> <li><a href="#" data-country-code="EL">Grčka</a></li> <li><a href="#" data-country-code="HR">Hrvatska</a></li> <li><a href="#" data-country-code="IE">Irska</a></li> <li><a href="#" data-country-code="IT">Italija</a></li> <li><a href="#" data-country-code="LV">Latvija</a></li> <li><a href="#" data-country-code="LT">Litva</a></li> <li><a href="#" data-country-code="LU">Luksemburg</a></li> <li><a href="#" data-country-code="HU">Mađarska</a></li> <li><a href="#" data-country-code="MT">Malta</a></li> <li><a href="#" data-country-code="NL">Nizozemska</a></li> <li><a href="#" data-country-code="DE">Njemačka</a></li> <li><a href="#" data-country-code="PL">Poljska</a></li> <li><a href="#" data-country-code="PT">Portugal</a></li> <li><a href="#" data-country-code="RO">Rumunjska</a></li> <li><a href="#" data-country-code="SK">Slovačka</a></li> <li><a href="#" data-country-code="SI">Slovenija</a></li> <li><a href="#" data-country-code="ES">Španjolska</a></li> <li><a href="#" data-country-code="SE">Švedska</a></li> </ul> </div> </div><button type="submit" class="standard search"><span>Pretraži</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#search"></use></svg></button></form> </div> </div> </section> <section id="ye-navigation-set"> <div class="container"><button id="open-ye-menu"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#hamburger"></use></svg><span>Izbornik</span></button><nav id="ye-navigation"> <div> <div>Izbornik</div><button id="close-ye-menu" class="close-btn" title="Zatvori izbornik"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#close-filled"></use></svg><span>Zatvori izbornik</span></button></div> <ul> <li><a href="https://europa.eu/youreurope/index_hr.htm">Pretraži</a></li> <li class="group"><a href="https://europa.eu/youreurope/citizens/index_hr.htm">Život i putovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/index_hr.htm">Putovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/index_hr.htm">Dokumenti koji su vam potrebni za putovanje po Europi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/eu-citizen/index_hr.htm">Putne isprave za građane EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/non-eu-family/index_hr.htm">Putne isprave za članove obitelji koji nisu državljani države članice EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/non-eu-nationals/index_hr.htm">Putne isprave za državljane trećih zemalja</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/eu-nationals-living-uk/index_hr.htm">Travel documents for EU nationals and their non-EU family members residing in the UK</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/uk-nationals-living-eu-country/index_hr.htm">Travel documents for UK nationals and their family members residing in an EU country</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/expired-lost-passports/index_hr.htm">Istekle ili izgubljene putovnice</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/entry-exit/travel-documents-minors/index_hr.htm">Dokumenti za maloljetne osobe koje putuju u EU-u</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/index_hr.htm">Prava putnika<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_hr.htm">Prava putnika u zračnom prometu</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/rail/index_hr.htm">Prava putnika u željezničkom prometu</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/bus-and-coach/index_hr.htm">Prava putnika u autobusnom prometu</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/passenger-rights/ship/index_hr.htm">Prava putnika u brodskom prijevozu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/transport-disability/index_hr.htm">Prijevoz i invaliditet<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/transport-disability/reduced-mobility/index_hr.htm">Prava putnika s invaliditetom ili sa smanjenom pokretljivošću</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/transport-disability/parking-card-disabilities-people/index_hr.htm">Parkirna karta EU-a za osobe s invaliditetom</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/driving-abroad/index_hr.htm">Vožnja u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/driving-abroad/car-rental-abroad/index_hr.htm">Najam automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/driving-abroad/driving-licence-and-insurance/index_hr.htm">Vozačke dozvole i osiguranja</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/driving-abroad/road-rules-and-safety/index_hr.htm">Prometna pravila i sigurnost</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/carry/index_hr.htm">Što smijete nositi sa sobom kad putujete?<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/alcohol-tobacco-cash/index_hr.htm">Alkohol, duhan i trošarine</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/carrying-cash/index_hr.htm">Pravila za nošenje gotovine pri ulasku u EU, izlasku iz EU-a i tijekom putovanja EU-om</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/pets-and-other-animals/index_hr.htm">Putovanje s kućnim ljubimcima i drugim životinjama u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/luggage-restrictions/index_hr.htm">Ograničenja koja se odnose na prtljagu</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/meat-dairy-animal/index_hr.htm">Nošenje na put proizvoda životinjskog podrijetla, hrane ili biljaka</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/carry/using-euro/index_hr.htm">Upotreba eura</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/security-and-emergencies/index_hr.htm">Sigurnost i hitni slučajevi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/security-and-emergencies/airport-airline-security/index_hr.htm">Sigurnost zračnih luka i zračnih prijevoznika</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/security-and-emergencies/emergency/index_hr.htm">Hitni slučajevi</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/security-and-emergencies/emergency-assistance-vehicles-ecall/index_hr.htm">Hitna pomoć koja se temelji na službi 112 s pomoću e-poziva (eCall) iz vašeg vozila</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/travel/holidays/index_hr.htm">Paket-putovanja i vremenski ograničena uporaba nekretnine<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/timeshare/index_hr.htm">Ugovori o pravu na vremenski ograničenu uporabu nekretnine i drugi dugoročni ugovori za odmor u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/travel/holidays/package-travel/index_hr.htm">Paket-putovanja i povezani putni aranžmani</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/index_hr.htm">Rad i mirovina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/work-abroad/index_hr.htm">Rad u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/cross-border-commuters/index_hr.htm">Dnevni migranti</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/equal-treatment-with-nationals/index_hr.htm">Jednako postupanje na radnom mjestu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/posted-workers/index_hr.htm">Upućeni radnici</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-in-public-sector-abroad/index_hr.htm">Rad u javnom sektoru u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/work-permits/index_hr.htm">Radne dozvole</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/employment-contracts/index_hr.htm">Ugovori o radu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/rules-working-road-transport/index_hr.htm">Pravila EU-a za rad u cestovnom prometu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/work-abroad/liability-insurance/index_hr.htm">Osiguranje od odgovornosti u drugim zemljama EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/index_hr.htm">Stručne kvalifikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/regulated-professions/index_hr.htm">Što je regulirana profesija</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-permanent-provision-services/index_hr.htm">Podnošenje zahtjeva za trajno pružanje usluga</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/apply-temporary-provision-services/index_hr.htm">Prijava privremenog pružanja usluga</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/professional-bodies-language-requirements/index_hr.htm">Dokumenti i formalnosti</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/european-professional-card/index_hr.htm">Europska strukovna iskaznica – EPC</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/professional-qualifications/brexit/index_hr.htm">EU – UK: stručne kvalifikacije</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/index_hr.htm">Sustavi socijalnog osiguranja i prava njihovih korisnika<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security/index_hr.htm">Sustavi socijalnog osiguranja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/country-coverage/index_hr.htm">Pokrivenost sustavom socijalne sigurnosti u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/unemployment/index_hr.htm">Naknade za nezaposlene u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/transferring-unemployment-benefits/index_hr.htm">Prijenos naknada za nezaposlenost</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/cannot-find-work-abroad/index_hr.htm">Ako ne uspijete pronaći posao</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/family-benefits/index_hr.htm">Obiteljske naknade</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/death-grants/index_hr.htm">Obiteljska mirovina i posmrtna pripomoć</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/social-security-and-benefits/social-security-forms/index_hr.htm">Standardni obrasci za ostvarivanje prava iz sustava socijalne sigurnosti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/index_hr.htm">Umirovljenje u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/supplementary-pensions-abroad/index_hr.htm">Dopunske mirovine u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/retire-abroad/state-pensions-abroad/index_hr.htm">Državne mirovine u inozemstvu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/work/taxes/index_hr.htm">Porezi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/income-taxes-abroad/index_hr.htm">Porez na dohodak u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/work/taxes/double-taxation/index_hr.htm">Dvostruko oporezivanje</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/index_hr.htm">Vozila<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/cars/index_hr.htm">Automobili<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/buying-leasing-car-abroad/index_hr.htm">Kupnja i leasing automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/vat-buying-selling-cars/index_hr.htm">PDV pri kupnji ili prodaji automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/cars/company-cars/index_hr.htm">Službeni automobili</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/index_hr.htm">Vozačka dozvola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-exchange-recognition/index_hr.htm">Zamjena i priznavanje vozačke dozvole u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/get-driving-licence/index_hr.htm">Dobivanje vozačke dozvole u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/driving-licence/driving-licence-renewal/index_hr.htm">Produljenje vozačke dozvole u drugoj zemlji EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/index_hr.htm">Osiguranje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/validity/index_hr.htm">Valjanost automobilskog osiguranja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/insurance/accident/index_hr.htm">Pokrivenost automobilskim osiguranjem u inozemstvu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/vehicles/registration/index_hr.htm">Registracija<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/formalities/index_hr.htm">Dokumenti i postupci za registriranje automobila</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/registration-abroad/index_hr.htm">Registracija automobila u drugoj državi članici EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/vehicles/registration/taxes-abroad/index_hr.htm">Porez na automobile u drugoj državi članici EU-a</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/index_hr.htm">Boravak<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/index_hr.htm">Prava na boravak<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/inactive-citizens/index_hr.htm">Gospodarski neaktivni građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/jobseekers/index_hr.htm">Tražitelji posla – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/pensioners/index_hr.htm">Umirovljenici – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/students/index_hr.htm">Studenti – pravo na boravak</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/workers/index_hr.htm">Radnici – prava boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/brexit-residence-rights/index_hr.htm">Prava na boravak građana EU-a u Ujedinjenoj Kraljevini i državljana Ujedinjene Kraljevine u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/residence-rights/naturalisation/index_hr.htm">Naturalizacija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/index_hr.htm">Prava boravka za obitelji<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/eu-wife-husband-children/index_hr.htm">Bračni drug i djeca koji su građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/non-eu-wife-husband-children/index_hr.htm">Bračni drug i djeca koji nisu građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/partners/index_hr.htm">Registrirani partneri</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/parents/index_hr.htm">Roditelji</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/other-family/index_hr.htm">Ostala rodbina</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/family-residence-rights/jobseekers-family/index_hr.htm">Obitelj tražitelja zaposlenja</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/index_hr.htm">Dokumenti i formalnosti<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-family-members-registration/index_hr.htm">Prijava članova obitelji koji su građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/eu-nationals-permanent-residence/index_hr.htm">Stalni boravak za građane EU-a nakon pet godina</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-permanent-residence/index_hr.htm">Stalni boravak za članove obitelji koji nisu građani EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/non-eu-family-members-residence-card/index_hr.htm">Boravišne iskaznice za članove obitelji koji nisu građani EU-a </a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-residence/index_hr.htm">Prijava boravišta u inozemstvu nakon prva 3 mjeseca</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/reporting-presence/index_hr.htm">Prijava kratkotrajnog boravka (manje od tri mjeseca)</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/registering-birth/index_hr.htm">Prijava rođenja</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/legal-gender-recognition/index_hr.htm">Pravila o promjeni rodnog identiteta</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/buying-house/index_hr.htm">Kupnja nekretnine</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/documents-formalities/deregistering-residence/index_hr.htm">Odjava boravišta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/index_hr.htm">Izbori, predstavke i savjetovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/european-elections/index_hr.htm">Europski izbori</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/home-country-elections/index_hr.htm">Izbori u matičnoj zemlji</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/municipal-elections/index_hr.htm">Općinski izbori</a></li> <li><a href="https://europa.eu/youreurope/citizens/residence/elections-abroad/petitions-consultations/index_hr.htm">Predstavke i savjetovanja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/index_hr.htm">Obrazovanje i mladi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/school/index_hr.htm">Škola<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/school/partner/index_hr.htm">Partnerstva sa školama u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/school/enrol/index_hr.htm">Krenuti u školu u drugoj državi članici</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/university/index_hr.htm">Sveučilište<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/university/admission-entry-conditions/index_hr.htm">Upis na fakultet</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/fees-and-financial-help/index_hr.htm">Sveučilišne školarine i financijska pomoć</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/recognition/index_hr.htm">Priznavanje visokoškolskih diploma</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/study-abroad/index_hr.htm">Studij u inozemstvu i mogućnosti za stipendiju</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/university/working-while-studying/index_hr.htm">Rad tijekom studija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/traineeships/index_hr.htm">Pripravnički staž<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/traineeships/financial/index_hr.htm">Financijska potpora za pripravnički staž</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/volunteering/index_hr.htm">Volontiranje u EU-u i izvan njega<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/where-to-start/index_hr.htm">Volontiranje – gdje započeti</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/volunteering/practical-preparations/index_hr.htm">Praktična priprema za volontere</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/education/research/index_hr.htm">Istraživači<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/education/research/jobs/index_hr.htm">Stipendije i radna mjesta za istraživače</a></li> <li><a href="https://europa.eu/youreurope/citizens/education/research/tax/index_hr.htm">Oporezivanje istraživača</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/index_hr.htm">Zdravlje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/index_hr.htm">Neplanirano liječenje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/going-to-doctor-hospital-abroad/index_hr.htm">Posjet liječniku / hospitalizacija u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/payments-reimbursements/index_hr.htm">Neplanirano liječenje: plaćanje i povrat troškova</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/temporary-stays/index_hr.htm">Zdravstveno osiguranje tijekom privremenog boravka</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/unplanned-healthcare/ehic/index_hr.htm">Europska kartica zdravstvenog osiguranja (EKZO)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/index_hr.htm">Planirano liječenje u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/right-to-treatment/index_hr.htm">Organizacija planiranog liječenja u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/expenses-reimbursements/index_hr.htm">Troškovi i njihov povrat: planirano liječenje u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/planned-healthcare/get-more-info/index_hr.htm">Informacijske točke za prekograničnu zdravstvenu zaštitu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/index_hr.htm">Kupovanje lijekova u drugoj zemlji EU-a<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/prescriptions/index_hr.htm">Predočenje recepta u drugoj zemlji EU-a</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/expenses-reimbursements/index_hr.htm">Recepti u inozemstvu: troškovi i njihov povrat</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/prescription-medicine-abroad/buying-medicines-online/index_hr.htm">Kupovanje lijekova na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/index_hr.htm">Zdravstveno osiguranje za osobe koje žive u inozemstvu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/health-insurance-cover/index_hr.htm">Vaše zdravstveno osiguranje</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/residential-care-home/index_hr.htm">Preseljenje u dom za starije i nemoćne osobe</a></li> <li><a href="https://europa.eu/youreurope/citizens/health/when-living-abroad/preventive-healthcare/index_hr.htm">Preventivna zdravstvena skrb</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/index_hr.htm">Obitelj<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/children/index_hr.htm">Djeca<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/children/parental-responsibility/index_hr.htm">Roditeljska odgovornost</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/adoption/index_hr.htm">Posvojenje</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/children/abduction/index_hr.htm">Otmica djeteta</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/couple/index_hr.htm">Parovi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/couple/marriage/index_hr.htm">Brak</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/registered-partners/index_hr.htm">Civilna i registrirana partnerstva</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/de-facto-unions/index_hr.htm">Nevjenčani parovi</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/divorce-separation/index_hr.htm">Razvod i zakonska rastava</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/maintenance/index_hr.htm">Obveze uzdržavanja – potpora članovima obitelji</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/property-regimes-international-couples/index_hr.htm">Imovinski režimi međunarodnih parova</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/couple/getting-public-documents-accepted/index_hr.htm">Priznavanje javnih isprava u EU-u</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/family/inheritances/index_hr.htm">Smrt, repatrijacija i prekogranično nasljeđivanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/managing-inheritance/index_hr.htm">Upravljanje prekograničnim nasljedstvom</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/planning-inheritance/index_hr.htm">Planiranje prekograničnog nasljedstva</a></li> <li><a href="https://europa.eu/youreurope/citizens/family/inheritances/death-repatriation/index_hr.htm">Smrt i repatrijacija</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/index_hr.htm">Potrošači<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/shopping/index_hr.htm">Kupovina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/contract-information/index_hr.htm">Ugovorne informacije</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_hr.htm">Jamstva i povrati</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_hr.htm">Određivanje cijena i plaćanje</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shipping-delivery/index_hr.htm">Slanje i isporuka</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/shopping-consumer-rights/index_hr.htm">Vaša prava pri kupnji</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/vat/index_hr.htm">PDV – porez na dodanu vrijednost</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/shopping/product-safety/index_hr.htm">Sigurnost proizvoda</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/index_hr.htm">Internet i telekomunikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_hr.htm">Roaming: upotreba mobilnog telefona u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/access-online-content-abroad/index_hr.htm"> Pristup internetskom sadržaju u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/telecommunication-services/index_hr.htm"> Telekomunikacijske usluge</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/internet-access/index_hr.htm">Uporaba interneta i pristup internetu</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/internet-telecoms/data-protection-online-privacy/index_hr.htm">Zaštita podataka i privatnost na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/index_hr.htm">Financijski proizvodi i usluge<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/bank-accounts-eu/index_hr.htm">Bankovni računi u EU-u</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/consumer-credits-and-loans/index_hr.htm">Potrošački krediti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/insurance-products/index_hr.htm">Police osiguranja</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investment-products/index_hr.htm">Investicijski proizvodi</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/mortgages/index_hr.htm">Hipotekarni krediti</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/payments-transfers-cheques/index_hr.htm">Plaćanja, doznake i čekovi</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/financial-products-and-services/investments-in-another-eu-country/index_hr.htm">Ulaganje u drugoj zemlji EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/index_hr.htm">Nepošteno postupanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-commercial-practices/index_hr.htm">Nepoštena poslovna praksa</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-pricing/index_hr.htm">Nepošteno određivanje cijena</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/unfair-treatment/unfair-contract-terms/index_hr.htm">Nepoštene ugovorne odredbe</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/index_hr.htm">Opskrba energijom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/access-use-energy-services/index_hr.htm">Pristup uslugama opskrbe energijom i njihova upotreba</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/contracts-energy-consumption/index_hr.htm">Ugovori i potrošnja energije</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/energy-supply/complaints-dispute-resolution/index_hr.htm">Rješavanje pritužbi i sporova</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/index_hr.htm">Rješavanje potrošačkih sporova<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/informal-dispute-resolution/index_hr.htm">Neformalno rješavanje sporova za potrošače</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/out-of-court-procedures/index_hr.htm">Izvansudski postupci za potrošače</a></li> <li><a href="https://europa.eu/youreurope/citizens/consumers/consumers-dispute-resolution/formal-legal-actions/index_hr.htm">Formalni pravni postupak za potrošače</a></li> </ul> </li> </ul> </li> </ul> </li> <li class="group active"><a href="https://europa.eu/youreurope/business/index_hr.htm">Poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/index_hr.htm"> Poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/developing-business/index_hr.htm">Razvoj poslovanja<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/tourism/index_hr.htm">Poslovanje u turističkoj industriji</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/emas-registration/index_hr.htm">Registracija u sustavu EMAS</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/merging-businesses/index_hr.htm">Spajanje poduzeća u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/setting-up-european-company/index_hr.htm">Osnivanje europskog društva (SE)</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/free-flow-non-personal-data/index_hr.htm">Slobodan protok neosobnih podataka</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/developing-business/investments-other-eu-country/index_hr.htm">Što treba znati o prekograničnim ulaganjima u EU-u</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_hr.htm"> Digitalizacija poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-business-website/index_hr.htm"> Izrada i organizacija portala poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/selling-online-third-party-platforms/index_hr.htm"> Internetska prodaja na platformama trećih strana</a></li> <li class="current"><a href="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm"><span>Pokretanje internetske <span class="label-end"><span>trgovine</span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#check"></use></svg></span></span></a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/securing-website/index_hr.htm"> Zaštita internetskih stranica</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/deliveries-fulfilment-online-sales/index_hr.htm"> Isporuke i ispunjenje obveza u kontekstu prodaje na internetu</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/customer-service-online-businesses/index_hr.htm"> Korisnička podrška internetskih poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/promoting-business-online/index_hr.htm"> Promicanje poduzeća na internetu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/index_hr.htm">Intelektualno vlasništvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/rights/index_hr.htm">Prava intelektualnog vlasništva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/patents/index_hr.htm">Patenti</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-marks/index_hr.htm">Žigovi</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/copyright/index_hr.htm">Autorska prava</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/trade-secrets/index_hr.htm">Poslovne tajne</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/design-protection/index_hr.htm">Zaštita</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/website-domains/index_hr.htm"> Domene web-mjesta</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/database-protection/index_hr.htm">Zaštita baza podataka</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/geographical-indications/index_hr.htm"> Oznake zemljopisnog podrijetla</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/licensing-selling/index_hr.htm">Komercijalizacija intelektualnog vlasništva</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/intellectual-property/infringement/index_hr.htm">Povreda prava intelektualnog vlasništva</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/running-business/start-ups/index_hr.htm">Start-up poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/starting-business/index_hr.htm">Osnivanje poduzeća</a></li> <li><a href="https://europa.eu/youreurope/business/running-business/start-ups/erasmus-young-entrepreneurs/index_hr.htm">Erasmus za mlade poduzetnike</a></li> </ul> </li> <li><a href="https://europa.eu/youreurope/business/running-business/eu-support-tools-sme/index_hr.htm">Alati EU-a za potporu MSP-ovima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/index_hr.htm">Oporezivanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_hr.htm"> Trošarine<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/product-excise-duties/index_hr.htm">Proizvodi koji podliježu trošarinama</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/paying-excise-duties/index_hr.htm"> Plaćanje trošarina</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/vat/index_hr.htm"> PDV<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-rules-rates/index_hr.htm">Pravila o PDV-u i stope PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/charging-deducting-vat/index_hr.htm">Naplata i odbitak PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-exemptions/index_hr.htm">Oslobođenje od PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-refunds/index_hr.htm">Povrat PDV-a: podnošenje zahtjeva na internetu</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/cross-border-vat/index_hr.htm">Prekogranično plaćanje PDV-a</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/check-vat-number-vies/index_hr.htm">Provjera PDV broja (VIES)</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/vat/vat-digital-services-moss-scheme/index_hr.htm"> PDV na digitalne usluge (program MOSS)</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/taxation/business-tax/index_hr.htm"> Porez na poslovanje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_hr.htm"> Porez na dobit trgovačkih društava u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/taxation/business-tax/taxes-parent-companies-subsidiaries/index_hr.htm"> Porezi na matična društva i društva kćeri</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/index_hr.htm">Prodavanje u EU-u<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/index_hr.htm"> Ugovori o javnoj nabavi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/public-tendering-rules/index_hr.htm">Pravila javnih natječaja</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/search-bid-public-tender/index_hr.htm">Potražite javne natječaje i sudjelujte u njima</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/public-contracts/request-review-public-procurement-procedure/index_hr.htm">Zatražite preispitivanje postupka javne nabave</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/index_hr.htm"> Prodaja robe i usluga<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/selling-products-eu/index_hr.htm">Prodaja proizvoda u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/provide-services-abroad/index_hr.htm">Pružanje usluga u inozemstvu</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_hr.htm">E-trgovina, prodaja na daljinu i prodaja izvan poslovnih prostora</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/package-travel/index_hr.htm"> Putovanja u paket aranžmanima i povezanim putnim aranžmanima</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/parcel-services/index_hr.htm"> Usluge dostave paketa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/index_hr.htm"> Tržišno natjecanje poduzeća<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/competition-rules-eu/index_hr.htm">Pravila tržišnog natjecanja u EU-u</a></li> <li><a href="https://europa.eu/youreurope/business/selling-in-eu/competition-between-businesses/anti-competitive-behaviour/index_hr.htm"> Prijava protutržišnog ponašanja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/index_hr.htm">Ljudski resursi<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/index_hr.htm">Ugovori o radu<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/changes-staff-contract/index_hr.htm">Promjene ugovora o radu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/employment-terms/index_hr.htm">Uvjeti zapošljavanja</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/fixed-term-work/index_hr.htm">Rad na određeno vrijeme</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/inform-consult-staff/index_hr.htm">Obavješćivanje radnika i savjetovanje s njima</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/part-time-work/index_hr.htm">Rad u nepunom radnom vremenu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/redundancies/index_hr.htm">Višak zaposlenika</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/teenage-workers/index_hr.htm">Zaposleni adolescenti</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/temporary-agency-work/index_hr.htm">Rad preko poduzeća za privremeno zapošljavanje</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/employment-contracts/seasonal-workers-non-eu-countries/index_hr.htm">Sezonski radnici iz trećih zemalja</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/index_hr.htm">Radno vrijeme, praznici i dopust<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/working-hours/index_hr.htm">Radno vrijeme</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/working-hours-holiday-leave/leave-flexible-working/index_hr.htm">Dopust i fleksibilan rad</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/index_hr.htm">Radnici u prometnom sektoru<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/civil-aviation-staff/index_hr.htm">Zaposlenici u civilnom zrakoplovstvu</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/rail-staff/index_hr.htm">Željeznički radnici</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/road-transportation-workers/index_hr.htm">Zapošljavanje radnika u cestovnom prijevozu: vrijeme vožnje i razdoblja odmora</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/seafarers/index_hr.htm">Pomorci</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/transport-sector-workers/inland-waterway-staff/index_hr.htm">Radnici u prijevozu unutarnjim plovnim putovima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/index_hr.htm">Upućeni radnici<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/posting-staff-abroad/index_hr.htm">Upućivanje zaposlenika u inozemstvo</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/posted-workers/drivers/index_hr.htm">Upućeni vozači</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/index_hr.htm">Socijalna sigurnost i zdravlje<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/paying-contributions/index_hr.htm">Plaćanje doprinosa za socijalno osiguranje</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/social-security-health/work-safety/index_hr.htm">Zdravlje i sigurnost na radu</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/index_hr.htm"> Jednako postupanje i stručne kvalifikacije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/equal-treatment/index_hr.htm">Jednako postupanje prema zaposlenicima</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/reasonable-accommodation/index_hr.htm">Razumna prilagodba</a></li> <li><a href="https://europa.eu/youreurope/business/human-resources/equal-treatment-qualifications/recognition-qualifications/index_hr.htm">Priznavanje kvalifikacija</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/index_hr.htm">Zahtjevi za proizvode<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/standards/index_hr.htm">Norme<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/standards/standards-in-europe/index_hr.htm">Norme u Europi</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/compliance/index_hr.htm">Sukladnost proizvoda<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/identifying-product-requirements/index_hr.htm">Utvrđivanje relevantnih zahtjeva za proizvode</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/conformity-assessment/index_hr.htm">Ocjenjivanje sukladnosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/technical-documentation-conformity/index_hr.htm">Tehnička dokumentacija i EU izjava o sukladnosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/ecodesign/index_hr.htm">Zahtjevi za ekološki dizajn</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/compliance/declaration-mutual-recognition/index_hr.htm">Izjava o uzajamnom priznavanju</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/index_hr.htm">Etikete i oznake<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ce-marking/index_hr.htm">Oznaka CE</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/energy-labels/index_hr.htm">Oznaka energetske učinkovitosti</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/weee-label/index_hr.htm">Oznaka OEEO (WEEE)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/footwear-label/index_hr.htm"> Oznaka obuće</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/textile-label/index_hr.htm">Oznaka tekstila</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/emark/index_hr.htm">Oznaka „℮"</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/labels-markings/ecolabel/index_hr.htm">Znak za okoliš EU-a</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/index_hr.htm"> Kemikalije<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/registering-chemicals-reach/index_hr.htm">Registracija kemikalija u EU-u (Uredba REACH)</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/chemicals/classification-labelling-packaging/index_hr.htm">Razvrstavanje, označivanje i pakiranje kemikalija</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/index_hr.htm"> Recikliranje i gospodarenje otpadom<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/recycling-waste-management/weee-responsibilities/index_hr.htm">Odgovornost za zbrinjavanje električnog i elektroničkog otpada</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/index_hr.htm">Označivanje hrane<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/general-rules/index_hr.htm">Pravila o označivanju hrane</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/nutrition-declaration/index_hr.htm">Nutritivna deklaracija</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/supplements/index_hr.htm">Označivanje dodataka prehrani</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/additives/index_hr.htm">Prehrambeni aditivi</a></li> <li><a href="https://europa.eu/youreurope/business/product-requirements/food-labelling/health-nutrition-claims/index_hr.htm">Zdravstvene i prehrambene tvrdnje</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/index_hr.htm">Financiranje i financijska sredstva<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/accounting/index_hr.htm"> Računovodstvo<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/accounting/small-micro-businesses/index_hr.htm">Računovodstvo za MSP-ove i mikropoduzeća</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/index_hr.htm">Uplate i isplate<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/cross-border-debt-recovery/index_hr.htm"> Prekogranična naplata duga</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/electronic-cash-payments/index_hr.htm">Elektronička i gotovinska plaćanja</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/late-payment/index_hr.htm">Kašnjenje u plaćanju</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/making-receiving-payments/einvoicing/index_hr.htm">Elektroničko izdavanje računa</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/index_hr.htm"> Kako do sredstava<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://youreurope.europa.eu/business/finance-funding/getting-funding/access-finance/hr">Pristup financiranju</a></li> <li><a href="https://europa.eu/youreurope/business/finance-funding/getting-funding/eu-funding-programmes/index_hr.htm">EU-ovi programi financiranja</a></li> </ul> </li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/index_hr.htm">Odnos s klijentima<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/index_hr.htm"> Potrošački ugovori i jamstva<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-guarantees/index_hr.htm">Jamstva za potrošače</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/defective-products/index_hr.htm">Neispravni proizvodi</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/consumer-contracts-guarantees/consumer-contracts/index_hr.htm">Ugovori s potrošačima</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/index_hr.htm"> Rješavanje sporova s potrošačima<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/online-dispute-resolution/index_hr.htm"> Alternativno/internetsko rješavanje sporova</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/solving-disputes/european-small-claims-procedure/index_hr.htm"> Europski postupak za sporove male vrijednosti</a></li> </ul> </li> <li class="group"><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/index_hr.htm"> Zaštita podataka<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></a><ul> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_hr.htm"> Zaštita podataka na temelju Opće uredbe o zaštiti podataka</a></li> <li><a href="https://europa.eu/youreurope/business/dealing-with-customers/data-protection/online-privacy/index_hr.htm"> Privatnost na internetu</a></li> </ul> </li> </ul> </li> </ul> </li> <li><a href="https://asf.youreurope.europa.eu/?lang=hr" target="_blank">Kontaktirajte službe za pomoć</a></li> <li><a href="https://fosmo.youreurope.europa.eu/?lang=hr" target="_blank">Prijavite smetnju</a></li> </ul> </nav> <div id="ua-info-menu"> <div id="ua-toggle-btn" class="ye_boxbutton">Ukrajina<svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></div> <div id="ua-toggle-content" class="ye_boxcontent container"> <ul class="ye_list" aria-labelledby="ua-toggle-btn"> <li class="ye_listbylang" lang="ua"> <div id="ua-titlelist_ua" class="ye_title">Допомога ЄС Україні</div> <ul class="ye_links"> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_uk">Інформація для людей з України, що шукають порятунку від війни в Україні</a></li> <li><a hreflang="ua" target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_uk#ref-%D1%8F%D0%BA-%D0%B2%D0%B8-%D0%BC%D0%BE%D0%B6%D0%B5%D1%82%D0%B5-%D0%B4%D0%BE%D0%BF%D0%BE%D0%BC%D0%BE%D0%B3%D1%82%D0%B8">Як Ви можете допомогти</a></li> <li><a hreflang="ua" target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Iнформація для бізнесу</a></li> </ul> </li> <li class="ye_listbylang"> <div id="ua-titlelist_or" class="ye_title">Pomoć EU-a Ukrajini</div> <ul class="ye_links"> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/eu-assistance-ukraine/information-people-fleeing-war-ukraine_hr">Informacije za osobe koje bježe od rata u Ukrajini</a></li> <li><a target="_blank" href="https://commission.europa.eu/strategy-and-policy/priorities-2019-2024/stronger-europe-world/eu-solidarity-ukraine/helping-ukrainians-how-you-can-donate-and-engage_hr#kako-mo%C5%BEete-pomo%C4%87i">Kako možete pomoći</a></li> <li><a target="_blank" href="https://clustercollaboration.eu/content/eu-clusters-supporting-ukraine">Informacije za poduzeća</a></li> </ul> </li> </ul> </div> </div> </div> </section> </header> <div id="page-header"> <nav class="container"> <ol id="ye-breadcrumb"> <li><a href="https://europa.eu/youreurope/index_hr.htm" lang="en">Your Europe</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li class="ellipsis"><button aria-label="Kliknite za proširivanje" title="Kliknite za proširivanje">…</button><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="/youreurope/business/index_hr.htm">Poslovanje</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/index_hr.htm"> Poslovanje</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li><a href="https://europa.eu/youreurope/business/running-business/digitalising/index_hr.htm"> Digitalizacija poduzeća</a><svg focusable="false" aria-hidden="true" role="presentation"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></li> <li> Pokretanje internetske trgovine</li> </ol> </nav> </div> <main id="main-content" class="container"> <h1> Pokretanje internetske trgovine</h1> <div class="row"> <aside> <nav id="in-page-nav"> <div id="in-page-nav-title">Na ovoj stranici</div> </nav> </aside> <div class="col"> <div id="main-article"> <h2> Plaćanje na internetu </h2> <p> Plaćanje je važan dio internetske prodaje. Načini plaćanja mogu uključivati kreditne ili debitne kartice, bankovne doznake, kartice s unaprijed uplaćenim sredstvima ili neki drugi način. </p> <p> Odaberite pružatelja usluga platnog prometa koji će vam omogućiti prekogranično poslovanje i sigurno okruženje za plaćanje i jedinstveno sučelje za načine plaćanja koje odlučite upotrebljavati. </p> <p> Kad ulazite na novo tržište, važno je doznati koji su lokalno prihvaćeni načini plaćanja. Nastojte ne diskriminirati kupce na temelju lokacije i pružiti im načine plaćanja kojima se inače najčešće koriste. </p> <h2> Odabir pravih načina plaćanja za vaše poduzeće </h2> <p> Na sljedećim faktorima trebali biste temeljiti odabir načina plaćanja: </p> <ul> <li> nacionalne preferencije </li> <li> načini plaćanja koji su najčešći na vašem tržištu </li> <li> vrste plaćanja koje najbolje odgovaraju vašem poduzeću </li> <li> vrijednost transakcije: ovisno o tome koliko korisnik troši primjenjuju se različita pravila o tome koje informacije mora pružiti. </li> </ul> <p> Načini plaćanja koje odaberete trebaju biti jasni i jednostavni za upotrebu i omogućavati kupcima da brzo dovrše transakciju. Alternativni načini plaćanja uključuju internetske račune za plaćanje, kartice s unaprijed uplaćenim sredstvima, bankovne prijenose u stvarnom vremenu uz pomoć internetskog bankarstva ili čak e-vaučere koji se temelje na gotovini. </p> <p> Pružanje mogućnosti plaćanja alternativnim načinima ima niz prednosti: </p> <ul> <li> jednostavnije je dovršiti transakciju i daju veći dojam sigurnosti i/ili anonimnosti </li> <li> na područjima na kojima se ti alternativni načini često upotrebljavaju mogu privući kupce zbog ograničenog izbora domaćih načina plaćanja </li> <li> mogu privući i nove kupce koji nemaju bankovne kartice ili nemaju naviku kupovati na internetu zbog sumnje u sigurnost takve kupovine. </li> </ul> <h2> Odabir pružatelja platnih usluga </h2> <p> Možete birati između tri glavne vrste platnih usluga. Vaš odabir ovisit će o vrsti vaših kupaca, tome što prodajete i na kojim područjima: </p> <ul> <li> <strong>tradicionalno „prihvaćanje platnih transakcija"'</strong> uključuje banke prihvatiteljice (poznate i kao trgovačke banke) s kojima sklapate ugovor kako biste mogli prihvaćati plaćanja kreditnim ili debitnim karticama. Te se banke često koriste uslugama izvršitelja obrade plaćanja. Oni su treće strane koje za banke obrađuju plaćanja, bankama jamče namiru plaćanja te upravljaju rizicima od prijevare </li> <li> <strong>alternativni pružatelji platnih usluga</strong> nude inovativna rješenja za plaćanje, koja uključuju virtualne kartice temeljene na gotovini kako vaši kupci ne bi morali otkriti svoj identitet ili usluge vaučera </li> <li> <strong>internetski pružatelji platnih usluga</strong> služe kao prihvatitelji i upravitelji za tradicionalne i alternativne načine plaćanja u mnogim svjetskim zemljama. Oni tipično upotrebljavaju model SaaS (softver kao usluga) te trgovcima koji su njihovi klijenti služe kao jedinstveni servis za posredovanje pri plaćanju nizom načina plaćanja. Stranice za plaćanje koje nude ti pružatelji mogu se prilagoditi potrebama trgovaca. </li> </ul> <h3> Korištenje jedinstvenog pružatelja platnih usluga </h3> <p> Pružatelj platnih usluga upravlja protokom informacija (kao što su informacije o transakcijama) i služi vam kao servis za plaćanje jednim ili više načina internetskog plaćanja, u čemu ima ulogu posrednika. </p> <p> Ako želite poslovati prekogranično, trebat će vam pružatelj platnih usluga koji u drugim zemljama nudi ondje prihvaćene načine plaćanja i podržava valutu u kojoj želite prihvaćati plaćanja. </p> <p> Ako ste mali trgovac, a poslujete u različitim zemljama s različitim preferencijama u pogledu načina plaćanja, najbolje je koristiti se jednim pružateljem platnih usluga. Pružatelji platnih usluga upoznati su s nacionalnim tržištima i imaju uspostavljene odnose s većinom europskih tradicionalnih i alternativnih načina internetskog plaćanja. </p> <p> Posluju u skladu s posebnim skupom pravila i propisa. Moraju biti registrirani u matičnoj državi članici i pri Europskom nadzornom tijelu za bankarstvo (EBA). Valjanost pružatelja platnih usluga s kojim želite raditi možete provjeriti s <span class="nolink">nacionalnim registrima</span> <a href="https://www.eba.europa.eu/risk-analysis-and-data/register-payment-electronic-money-institutions-under-PSD2" target="_blank" class="language" title="English">en</a> . </p> <h3> Poslužitelj ili integrirano rješenje? </h3> <p> Kao i za internetske stranice općenito, kad uspostavljate servis za plaćanje za svoju internetsku trgovinu, možete odabrati stranicu koju pruža vaš pružatelj platnih usluga ili integrirano rješenje za plaćanje: </p> <ul> <li> ako odaberete <strong>rješenje s poslužiteljem</strong>, vaš pružatelj platnih usluga jamčit će za odgovarajuću razinu sigurnosti plaćanja. Tako vam omogućuje uštedu vremena jer se nećete morati baviti sigurnosnim ažuriranjima i pitanjima usklađenosti s propisima </li> <li> alternativna opcija je <strong>integrirani servis za plaćanje</strong> ili aplikacijsko programsko sučelje (API), koje vam omogućuje veću fleksibilnost i kontrolu nad vašom stranicom za plaćanje. Međutim, za to morate imati određene informatičke vještine i voditi brigu o sigurnosnim ažuriranjima i usklađenosti s propisima. </li> </ul> <p> Ako koristite pružatelja platnih usluga, on održava sigurnosne mjere i jamči sigurnost i zaštićenost plaćanja, npr. pouzdanom autentifikacijom klijenta za plaćanja te mjerama za sprečavanje prijevara u plaćanju. </p> <p> Svi pružatelji platnih usluga naplaćuju naknadu po svakoj transakciji. Trošak transakcije može biti paušalna naknada po transakciji i/ili postotak vrijednosti transakcije. Vi svojim kupcima tu transakcijsku naknadu ne smijete naplaćivati ako im to izričito ne navedete u postupku plaćanja. Ako im naplaćujete transakcijsku naknadu, taj trošak ne smije za njih biti veći nego za vas. </p> <h2> Poštovanje prava kupaca </h2> <p> Ugovor o plaćanju predstavlja ugovor s kupcem. Vi morate ispuniti sljedeće obveze: </p> <ul> <li> informirati svojeg kupca na početku postupka naručivanja o tome koje načine plaćanja prihvaćate </li> <li> navesti puni trošak proizvoda ili usluge, uključujući sve dodatne naknade za plaćanje </li> <li> vaš kupac smije odbiti plaćanje naknada ili drugih troškova koje mu nisu pravilno i jasno navedene prije nego što je izvršio narudžbu </li> <li> izričito zatražite pristanak vašeg kupca na plaćanje iznad dogovorene cijene – imajte na umu da je s vaše strane zakonom zabranjeno u postupku plaćanja unaprijed popuniti polja za pristanak na naplatu dodatnih usluga </li> <li> naknada koju naplaćujete kupcima povezana s odabranim načinom plaćanja ne smije biti veća od naknade koju vi plaćate za pružanje tog načina plaćanja </li> <li> kupcima ne smijete naplaćivati zahtjeve za osnovne informacije o njihovim platnim transakcijama. </li> </ul> <div class="warning sr-friendly"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#warning"></use></svg><div> <h4 class="sr-only">Napomena</h4> <p> Ako koristite pružatelja platnih usluga, u slučaju neovlaštenih platnih transakcija i pogrešaka u naplati ili obradi on mora vašim kupcima odmah nadoknaditi trošak neovlaštene transakcije. </p> </div> </div> <p> Nakon što kupac potvrdi uplatu trebate mu e-poštom poslati potvrdu dovršetka transakcije. Ovisno o vrsti <a data-linkid="3bef9820-d99c-4ce6-8137-33a97948fdf6" data-master-href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_en.htm" href="https://europa.eu/youreurope/business/selling-in-eu/selling-goods-services/ecommerce-distance-selling/index_hr.htm" title="e-commerce payment and contract">plaćanja i ugovora o e-trgovini</a> trebat ćete navesti različite vrste informacija. </p> <p> U našem <a data-linkid="bd1ebc4b-3da0-4022-92a8-314d47483485" data-master-href="https://europa.eu/youreurope/business/dealing-with-customers/index_en.htm" href="https://europa.eu/youreurope/business/dealing-with-customers/index_hr.htm" title="our section on Customers">odjeljku o kupcima</a> pronađite više informacija o pravima vaših kupaca. </p> <h2> Usklađenost s poreznim propisima i obvezama u vezi s PDV-om </h2> <p> Prodaja na internetu uključuje <a data-linkid="ce175d01-8de1-479c-9558-5ee4022dab93" data-master-href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_en.htm" href="https://europa.eu/youreurope/business/taxation/business-tax/company-tax-eu/index_hr.htm" title="fiscal">fiskalne obveze</a> i obveze u vezi s porezom na dodanu vrijednost (<a data-linkid="1e8e9303-9287-4e92-a68d-87b1bc8a9d2d" data-master-href="https://europa.eu/youreurope/business/taxation/vat/index_en.htm" href="https://europa.eu/youreurope/business/taxation/vat/index_hr.htm" title="VAT">PDV</a>). Primjenjuju se različita pravila ovisno o tome kome prodajete ili pružate uslugu, kada i o kojem je proizvodu ili usluzi riječ. Morate primjenjivati propise zemlje u kojoj imate obvezu plaćanja PDV-a, kao i ispravnu stopu (može se primjenjivati standardna, snižena ili čak nulta stopa). </p> <p> Provjerite i trebate li plaćati <a data-linkid="a11da0f5-c76b-4b80-a689-2c514f27eac7" data-master-href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_en.htm" href="https://europa.eu/youreurope/business/taxation/excise-duties-eu/index_hr.htm" title="excise duties">trošarine</a>. Doznajte više o <a data-linkid="2a74cc74-dc57-4647-bb9b-101ed9a89f01" data-master-href="https://europa.eu/youreurope/business/taxation/index_en.htm" href="https://europa.eu/youreurope/business/taxation/index_hr.htm" title="tax obligations related to your online business">poreznim obvezama povezanima s vašim internetskim poslovanjem</a>. </p> </div> <div class="article-related eu-legislation"> <h2>Zakonodavstvo EU</h2> <ul> <li><a href="https://eur-lex.europa.eu/legal-content/EN/TXT/?qid=1510652446792&uri=CELEX:32015L2366#d1e4314-35-1" data-linkid="91c2cabf-0494-4310-bd5b-80f6113ba5bc" title="EU Directive on Payment Services">EU Directive on Payment <span class="label-end"><span>Services</span><svg focusable="false" aria-label="Klikom na poveznicu dokument se otvara na drugoj stranici"> <title>Klikom na poveznicu dokument se otvara na drugoj stranici</title> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#external"></use></svg></span></a></li> </ul> </div>  <div class="article-related"> <h2>Trebate li podršku službi za pomoć korisnicima?</h2> <p>Obratite se specijaliziranim službama za pomoć</p><button id="advice-button" class="standard arrow toggle">Pomoć i savjetovanje<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><div id="advice-content" class="toggle-content"> <div data-service-name="Local Business Support"> <p>Imate li pitanja o poslovanju preko granica, primjerice o izvozu ili širenju u drugu državu EU-a? Ako imate, <strong><a data-linkid="3b14a2df-b4db-46ba-8512-ea68b2bcf6f2" href="https://een.ec.europa.eu/" title="Europska poduzetnička mreža">Enterprise Europe Network</a></strong> može vam dati besplatan savjet.</p> </div> <div data-service-name="ASF"> <p>Od pomoći vam može biti i <strong><a data-linkid="99515abc-5143-4601-834f-d58adec3d203" href="https://asf.youreurope.europa.eu/?lang=hr" title="alat za traženje službe za podršku">alat za traženje službe za podršku</a></strong>.</p> </div> </div> </div> <div id="last-checked"><span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#calendar"></use></svg>Posljednji put provjereno: 10/10/2024</span></div> </div> </div> <div id="share-page"> <div>Podijeli</div> <ul> <li><a href="https://www.facebook.com/share.php?u=https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm" title="Podijeli na Facebook" target="_blank" rel="nofollow" id="sh-facebook"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.linkedin.com/sharing/share-offsite/?url=https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm" title="Podijeli na linkedIn" target="_blank" rel="nofollow" id="sh-linkedin"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>Linkedin</span></a></li> <li><a href="https://twitter.com/intent/tweet?text=Pokretanje%20internetske%20trgovine&url=https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm" title="Podijeli na X-u" target="_blank" rel="nofollow" id="sh-twitter"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="mailto:?subject=Pokretanje%20internetske%20trgovine&body=https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm;" id="sh-email" title="Podijeli e-porukom" rel="nofollow"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#email"></use></svg><span>e-mail</span></a></li> </ul> </div> </main> <footer id="footer-content" class="ye_footerpage"> <section id="feedback-bar"> <div class="container"><button id="feedback" class="standard arrow toggle">Povratne informacije o kvaliteti<span><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#corner-arrow"></use></svg></span></button><form id="feedback-form" class="toggle-content" method="post" name="fm" action="https://europa.eu/youreurope/business/running-business/digitalising/setting-up-online-shop/index_hr.htm" autocomplete="off" novalidate><input autocomplete="false" name="hidden" type="text" style="display:none;"><input type="hidden" name="section" id="section" value="/business/running-business/digitalising/setting-up-online-shop/"><p class="success">Hvala na povratnoj informaciji. Želite li navesti više pojedinosti, ispunite sljedeću <a href="https://foq.youreurope.europa.eu/info-service-ft/survey-long?lang=hr" target="_blank">anketu</a>. Za to će vam trebati samo nekoliko minuta.</p> <p class="error">Povratne informacije nisu poslane zbog tehničkih poteškoća. Pokušajte kasnije.</p> <div> <fieldset> <legend class="required">Jeste li pronašli što ste tražili? <span> *</span></legend> <div class="form-radio-container"><input type="radio" name="found-topic" id="found-yes" value="Yes" required="true"><label for="found-yes">Da</label></div> <div class="form-radio-container"><input type="radio" name="found-topic" id="found-no" value="No" required="true"><label for="found-no">Ne</label></div> <div class="form-radio-container"><input type="radio" name="found-topic" id="found-partly" value="Partly" required="true"><label for="found-partly">Djelomično</label></div> </fieldset> <fieldset> <legend class="required">Ocijenite ovu stranicu<span> *</span><span class="rating-info">1 = izrazito loše, 5 = izvrsno</span></legend> <div class="form-rating-container"><input type="radio" name="rating" id="rating-5" value="5" required="true"><label for="rating-5" title="Izvrsno" aria-label="Izvrsno"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-outline"></use></svg></label><input type="radio" name="rating" id="rating-4" value="4" required="true"><label for="rating-4" title="Dobro" aria-label="Dobro"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-outline"></use></svg></label><input type="radio" name="rating" id="rating-3" value="3" required="true"><label for="rating-3" title="Zadovoljavajuće" aria-label="Zadovoljavajuće"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-outline"></use></svg></label><input type="radio" name="rating" id="rating-2" value="2" required="true"><label for="rating-2" title="Loše" aria-label="Loše"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-outline"></use></svg></label><input type="radio" name="rating" id="rating-1" value="1" required="true"><label for="rating-1" title="Izrazito loše" aria-label="Izrazito loše"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-filled"></use></svg><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#star-outline"></use></svg></label></div> </fieldset><label for="name" class="required important">Ime<span> *</span></label><input type="text" id="name" name="name" tabindex="-1"><label for="looking-topic" class="required">Što ste tražili?<span> *</span></label><input type="text" id="looking-topic" name="looking-topic" maxlength="100" required="true"><label for="suggestions">Pomognite nam poboljšati</label><textarea id="suggestions" cols="60" rows="8" maxlength="800" required="true"></textarea><p id="suggestions-chars">Broj preostalih znakova: <span>800</span></p> <div class="warning"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/ecl-eu-icons.svg#warning"></use></svg><div> <h4 class="sr-only">Napomena</h4> <p>Uz pomoć vaših povratnih informacija moći ćemo prepoznati i riješiti probleme koji se često javljaju, ali nećemo slati pojedinačne odgovore. Ne šaljite nikakve osobne podatke u ovom obrascu.</p> </div> </div><button type="submit" disabled="true" class="standard">Pošalji</button><p class="mandatory-info"><span>* </span>Obvezno polje</p> </div> </form> </div> </section> <div id="ye-harmonised-footer" class="container"> <div class="ye_item"> <div class="ye_heading" id="ye-footer-site-link"><a href="https://europa.eu/youreurope/index_hr.htm" lang="en">Your Europe</a></div> <div>Ova stranica, kojom upravlja Glavna uprava za unutarnje tržište, industriju, poduzetništvo te male i srednje poduzetnike, službena je internetska stranica Europske unije</div> </div> <ul aria-labelledby="ye-footer-site-link"> <li class="ye_item" id="ye-follow-links"> <div class="ye_heading" id="ye-follow-links_title">Pratite nas na</div> <ul aria-labelledby="ye-follow-links_title"> <li><a href="https://www.facebook.com/YourEurope" target="_blank" title="Pratite Your Europe na Facebooku"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#facebook"></use></svg><span>Facebook</span></a></li> <li><a href="https://www.instagram.com/youreurope/" target="_blank" title="Pratite Your Europe na Instagramu"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#instagram"></use></svg><span>Instagram</span></a></li> <li><a href="https://www.linkedin.com/showcase/your-europe-business-showcase/" target="_blank" title="Pratite Your Europe na LinkedInu"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#linkedin"></use></svg><span>LinkedIn</span></a></li> <li><a href="https://x.com/YourEurope" target="_blank" title="Pratite Your Europe na X-u"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#twitter"></use></svg><span>X (Twitter)</span></a></li> <li><a href="https://youtube.com/playlist?list=PLmwl0nkG0dPEiXfn6SnoJF0adU3Ccn4QD" target="_blank" title="Pratite Your Europe na YouTubeu"><svg focusable="false" aria-hidden="true"> <use href="/youreurope/citizens/images/ecl/social-media-icons-V2.svg#youtube"></use></svg><span>YouTube</span></a></li> </ul> </li> <li class="ye_item" id="ye-tools-links"> <div id="ye-tools-links_title" class="ye_heading">O ovoj stranici</div> <ul aria-labelledby="ye-tools-links_title"> <li><a href="https://europa.eu/youreurope/about/index_hr.htm">Što je Your Europe?</a></li> <li><a href="https://europa.eu/youreurope/contact/index_hr.htm">Kontakt</a></li> <li style="display:none;"><button class="link" type="button" value="print">Verzija za ispis</button></li> <li style="display:none;"><button class="link" type="button" value="feedback">Prijavite problem</button></li> </ul> </li> </ul> </div> <div id="eu-corporate-footer" class="container"> <div class="ye_item"> <div id="ye-footer-eclogo"><img class="eu-full-logo" src="/youreurope/citizens/images/ecl/eu-logo/eu-logo-hr-full.svg" alt="Zastava Europske unije" title="Europska unije"><img class="eu-short-logo" src="/youreurope/citizens/images/ecl/eu-logo/eu-logo-hr-short.svg" alt="Zastava Europske unije" title="Europska unije"></div> <div>Saznajte više na <a aria-label="Početak - Europske unije" href="https://european-union.europa.eu/index_hr" title="Europska unije" data-linkid="1a68d0ce-9d3b-45aa-bd71-f969f0d32bba">europa.eu</a></div> </div> <ul aria-labelledby="ye-ecfooter-logo"> <li class="ye_item" id="ye-ecfooter-contact-links"> <div class="ye_heading" id="ye-ecfooter-contact-links_title">Obratite se EU-u</div> <ul aria-labelledby="ye-ecfooter-contact-links_title"> <li><a href="tel:0080067891011">Nazovite nas na 00 800 6 7 8 9 10 11</a></li> <li><a href="https://european-union.europa.eu/contact-eu/call-us_hr" target="_blank">Uspostavite telefonsku vezu na drugi način</a></li> <li><a href="https://european-union.europa.eu/contact-eu/write-us_hr" target="_blank">Pišite nam služeći se našim obrascem za kontakt</a></li> <li><a href="https://european-union.europa.eu/contact-eu/meet-us_hr" target="_blank">Upoznajte nas u jednom od centara EU-a</a></li> </ul> <div class="ye_heading" id="ye-ecfooter-socialmedia_links">Društvene mreže</div> <ul aria-labelledby="ye-ecfooter-socialmedia_links"> <li><a href="https://european-union.europa.eu/contact-eu/social-media-channels_hr" target="_blank">Pronađite EU na društvenim mrežama</a></li> </ul> </li> <li class="ye_item" id="ye-ecfooter-external-links"> <div class="ye_heading" id="ye-ecfooter-legalnotice-links_title">Pravne obavijesti</div> <ul aria-labelledby="ye-ecfooter-legalnotice-links_title"> <li><a href="https://european-union.europa.eu/languages-our-websites_hr" target="_blank">Jezici na našim internetskim stranicama</a></li> <li><a href="https://european-union.europa.eu/privacy-policy_hr" target="_blank">Politika zaštite privatnosti</a></li> <li><a href="https://european-union.europa.eu/legal-notice_hr" target="_blank">Pravna obavijest</a></li> <li><a href="https://european-union.europa.eu/cookies_hr" target="_blank">Kolačići</a></li> <li><a href="https://european-union.europa.eu/web-accessibility-policy_hr" target="_blank">Politika dostupnosti web-sadržaja</a></li> </ul> <div class="ye_heading" id="ye-ecfooter-institutions-links_title">Institucije EU-a</div> <ul aria-labelledby="ye-ecfooter-institutions-links_title"> <li><a href="https://european-union.europa.eu/institutions-law-budget/institutions-and-bodies/search-all-eu-institutions-and-bodies_hr" target="_blank">Pretraživanje institucija i tijela EU-a</a></li> </ul> </li> </ul> </div> </footer><script defer src="//europa.eu/webtools/load.js?globan=1010" type="text/javascript"></script><script type="application/json"> { "utility": "piwik", "siteID":47, "sitePath": ["europa.eu\/youreurope"], "instance": "europa.eu", "siteSection": "business", "is404": false } </script><script type="application/json"> { "utility" : "cck" } </script><script src="https://europa.eu/youreurope/business/scripts/jquery-3.1.1.min.js"></script><script src="/youreurope/business/scripts/europa-ye-V2.js"></script><script> var ye_labels = { available_language:"Dostupno na jeziku", available_languages:"Dostupno na sljedećim jezicima", searching:"Pretraživanje ...", sending:"Slanje u tijeku...", close:"Zatvoreno", open:"Otvori", loading:"Učitavanje..." }; var lg_labels = { bg:"bugarski", cs:"češki", da:"danski", de:"njemački", el:"grčki", en:"engleski", es:"španjolski", et:"estonski", fi:"finski", fr:"francuski", ga:"irski", hr:"hrvatski", hu:"mađarski", it:"talijanski", lt:"litavski", lv:"latvijski", mt:"malteški", nl:"nizozemski", pl:"poljski", pt:"portugalski", ro:"rumunjski", sk:"slovački", sl:"slovenski", sv:"švedski" }; var lg_labels_index = [ "bg", "cs", "da", "en", "et", "fi", "fr", "el", "hr", "ga", "lv", "lt", "mt", "hu", "nl", "de", "pl", "pt", "ro", "sk", "sl", "es", "sv", "it" ]; </script></body> </html>

CINXE.COM

Pokretanje internetske trgovine i odabir optimalnih platnih usluga - Your Europe