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border-radius: 0 0 10px 10px; } header.header-2023 .navbar .inner-navbar .user-operations { margin-left: auto; line-height: 1; } } @media screen and (max-width: 575px) { header.header-2023 .navbar .logo { height: 100%; line-height: 1; } header.header-2023 .navbar .logo img { max-width: 100px; height: 100%; } header.header-2023 .navbar .hamburger { height: 14px; } header.header-2023 .navbar .hamburger .line { width: 18px; } header.header-2023 .navbar .hamburger.open .line:nth-child(1) { transform: rotate(-45deg) translate(-3px, 0px); } header.header-2023 .navbar .inner-navbar .nav-listing { padding: 15px; } header.header-2023 .navbar .inner-navbar .nav-listing .nav-item>span { font-size: 13px; } header.header-2023 .navbar .inner-navbar .nav-listing .nav-item .nav-menu-dropdown .dropdown-items { padding: 15px; } header.header-2023 .navbar .inner-navbar .nav-listing .nav-item .nav-menu-dropdown .dropdown-items .dropdown-item { margin: 3px; font-size: 12px; } header.header-2023 .navbar .inner-navbar .nav-listing .nav-item .nav-menu-dropdown .dropdown-items .dropdown-item a { margin-bottom: 15px; } header.header-2023 .navbar .inner-navbar .user-operations .box-status { font-size: 12px; } header.header-2023 .navbar .inner-navbar .user-operations .login { font-size: 12px; } } .custom-announcement-banner * { padding: 0; margin: 0; } .custom-announcement-banner { background-color: #92E0C0; text-align: center; color: #000; padding: 16px 15px; } .custom-announcement-banner a{ color:#000; text-decoration: underline; } </style> <div class="custom-announcement-banner">  <p> Level up your Box knowledge with brand new learning paths on Box University. Visit <a href="https://training.box.com">training.box.com</a> to get started</p>  </div> <header class="header-2023"> <div class="wrapper"> <div class="navbar"> <div class="logo"> <a title="Home" href="/hc/en-us"> <img src="/hc/theming_assets/01HZM1CJMPEKZJAN0D49823CM4" alt="box-logo" tabindex="0" aria-label="box logo" width="100%" height="100%" /> </a> </div> <button class="hamburger" id="hamburger"> <div class="line"></div> <div class="line"></div> <div class="line"></div> </button> <div class="inner-navbar"> <ul class="nav-listing"> <li class="nav-item" item-data-id="21356727474323"><span tabindex="0">Product Guides</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" id="dropdown-21356727474323"></ul> </div> <div class="display-programs display-product-programs" id="displayPrograms"> <ul class="dropdown-display-list"></ul> </div> </div> </li> <li class="nav-item" item-data-id="21356672484115"> <span tabindex="0">Troubleshooting & FAQs</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" id="dropdown-21356672484115"></ul> </div> </div> </li> <li class="nav-item no-icon" item-data-id="21356608331155"><span tabindex="0">Integrations</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" id="dropdown-21356608331155"> </ul> </div> <div class="display-programs display-integrations-programs" id="displayIntegrationsPrograms"> <ul class="dropdown-display-list"></ul> </div> </div> </li> <li class="nav-item has-menu learning-nav-item"><span tabindex="0">Learning</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" style="column-count: 1;"> <li class="dropdown-item"><a class="dropdown-icon nav_icon_teams" tabindex="0" href="/hc/en-us/sections/21356568995091-Box-Education">User Courses</a></li> <li class="dropdown-item"><a class="dropdown-icon nav_icon_userVerified" tabindex="0" href="/hc/en-us/sections/21356568995091-Box-Education?render=admin">Admin & Co-Admin Courses</a></li> <li class="dropdown-item"><a class="dropdown-icon nav_icon_notepad" tabindex="0" href="https://training.box.com/trainings">Browse all Box University Courses</a></li> </ul> </div> <div class="display-programs display-learning-programs active" id="displayLearningCards">  </div> </div> </li> <li class="nav-item has-menu"><span tabindex="0">Community</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" style="column-count: 1;"> <li class="dropdown-item"><a href="/hc/en-us/community/topics/360001934573" class="dropdown-icon nav_icon_userprimary_normal">Support Forums</a></li> <li class="dropdown-item"><a href="https://community.box.com/community" target="_blank" class="dropdown-icon nav_icon_customer-forum">Community forums</a></li> <li class="dropdown-item"><a href="https://community.box.com/events" target="_blank" class="dropdown-icon nav_icon_groups">Community events</a></li> <li class="dropdown-item"><a href="https://community.box.com/" target="_blank" class="dropdown-icon nav_icon_introductions">Connect with your peers</a></li> </ul> </div> </div> </li> <li class="nav-item"><a tabindex="0" href= "https://developer.box.com/">Developers</a></li> <li class="nav-item" item-data-id='21356271827603'><span tabindex="0">Account & Billing</span> <div class="nav-menu-dropdown"> <div class="nav-menu-wrapper"> <ul class="dropdown-items" id="dropdown-21356271827603"> <li class="dropdown-item"><a href="/hc/en-us/requests/new" class="dropdown-icon nav_support_contact">Contact Support</a></li> </ul> </div> </div> </li> </ul> <div class="user-operations"> <a id="box-status-container" href='https://status.box.com'> <div id="box-status-icon"></div><span class='box-status-label'>Box Status</span></a> <span v-on:click="showUserInfo" tabindex="0"> <a class="login" data-auth-action="signin" role="button" rel="nofollow" title="Opens a dialog" href="/hc/en-us/signin?return_to=https%3A%2F%2Fsupport.box.com%2Fhc%2Fen-us%2Fcategories%2F200052148-Box-Syn&locale=en-us">Sign in</a> </span> </div> </div> </div> </div> </header> <script> const locale = "en-us"; const isJapanese = locale === "ja"; $(document).ready(function () { // Mega Menu repositioning code function repositionMegaMenu(navDropdownMenu) { const elm = $(navDropdownMenu); const off = elm.offset(); const l = off.left; const w = elm.width(); const docW = $(window).width(); const isEntirelyVisible = (l + w <= docW); if (!isEntirelyVisible) { $(elm).css({ "left": `-${(l + w - docW) + 15}px`}); } } $(document).on("mouseenter mouseleave focus", ".nav-item.has-menu", function (e) { const isVisible = $(this).find(".nav-menu-dropdown:visible"); const navDropdownMenu = $(this).find(".nav-menu-dropdown"); if(isVisible) { repositionMegaMenu(navDropdownMenu); } }); if(!(isJapanese)) { // Create an object to hold playlist sections const learningNavData = { "playlists": [ { "category": "Featured User Playlist", "title": "Getting Started", "description": "Get started fast with our curated playlist just for new users", "link": "https://training.box.com/paths/e3f849fa-5491-11ed-9781-02aea812ea2d" }, { "category": "Featured Admin Playlist", "title": "Admin Basics", "description": "Master the fundamentals with our Admin basics playlist", "link": "https://training.box.com/paths/0192f856-b0a2-7a9a-84d9-a799cd52cf74" } ] };; // Define the playlists object before using it const playlists = {}; // Initialize the playlists object // Group playlists by category learningNavData.playlists.forEach(function(playlist) { // Check if the category already exists if (!playlists[playlist.category]) { playlists[playlist.category] = []; // Create an array for the category } playlists[playlist.category].push(playlist); // Add the playlist to the category }); // Loop through the categories and create HTML dynamically for (const category in playlists) { // Create a section for each category const playlistSection = $("<div>", { class: "learning-playlist-cards", id: category.replace(/ /g, "-").toLowerCase() }); playlistSection.append(`<h2>${category}</h2>`); // Append cards for each playlist in the category playlists[category].forEach(function(playlist) { const card = `<div class="learning-playlist-card"> <h3>${playlist.title}</h3> <p>${playlist.description}</p> <a class="stretched-link" href="${playlist.link}" aria-label="${playlist.title}"> <span class="sr-only">${playlist.title}</span> </a> </div>`; playlistSection.append(card); }); // Append the category section to the main container $("#displayLearningCards").append(playlistSection); } } }); function getParameterByName(name) { return new URLSearchParams(window.location.search).get(name); } var pageSectionId = null; pageSectionId = getParameterByName("section-id"); const hamburger = document.getElementById('hamburger'); hamburger.addEventListener('click', () => { hamburger.classList.toggle('open'); }); // Render Products Guides display program data const productGuidesProgramData = [ { "title": "Box guidance services", "url": "https://support.box.com/hc/en-us/sections/1500002545282-Box-guidance-services", "links": [ { "text": "Implementation", "url": "https://support.box.com/hc/en-us/sections/1500002619301-Implementation" }, { "text": "Technology", "url": "https://support.box.com/hc/en-us/sections/1500002619821-Technology" }, { "text": "Adoption", "url": "https://support.box.com/hc/en-us/sections/1500002586622-Adoption" } ] }, { "title": "Box Pulse", "url": "", "links": [ { "text": "Share product feedback", "url": "https://support.box.com/hc/en-us/articles/360044196573-Box-Pulse-How-to-submit-product-feedback" } ] } ]; // Function to render the HTML function renderProgramData(programDataArray) { const container = document.getElementById("displayPrograms"); programDataArray.forEach(data => { if (data) { // Create and append the title const headerElem = document.createElement("h4"); if (data.url) { const headerElemTag = document.createElement("a"); headerElemTag.textContent = data.title; headerElemTag.setAttribute('href', data.url); headerElem.appendChild(headerElemTag); } else { const headerElemTag = document.createElement("span"); headerElemTag.textContent = data.title; headerElem.appendChild(headerElemTag); } container.appendChild(headerElem); // Create and append the list const list = document.createElement("ul"); list.classList.add("program-links"); data.links.forEach(linkData => { const listItem = document.createElement("li"); listItem.classList.add("program-link", "dropdown-item"); // Extract the ID from the URL const urlParts = linkData.url.split('/'); const idWithText = urlParts[urlParts.length - 1]; const idParts = idWithText.split('-'); const id = idParts[0]; // Extracting the ID part const anchor = document.createElement("a"); anchor.href = linkData.url; anchor.textContent = linkData.text; // Generate the class dynamically based on the extracted ID const classId = "icon-svg-" + id; anchor.classList.add(classId); listItem.appendChild(anchor); list.appendChild(listItem); }); container.classList.add("active"); container.appendChild(list); } }); } renderProgramData(productGuidesProgramData); const categoryIds = [21356727474323, 21356672484115, 21356608331155, 21356271827603]; const zendeskAPIUrl = '/api/v2/help_center/en-us/categories/'; const cacheTime = 4 * 60 * 60 * 1000; // Set to 4 Hours for now // Function to fetch sections for a given category and page function fetchSections(catID, page = 1) { return new Promise((resolve, reject) => { $.ajax({ url: `${zendeskAPIUrl}${catID}/sections.json?page=${page}&per_page=100&include=categories,translations`, type: 'GET', dataType: 'json', success: resolve, error: reject, }); }); } async function fetchData() { try { var isBtnFound = false; for (const catId of categoryIds) { const sectionsList = $(`#dropdown-${catId}`); let currentPage = 1; let filteredSections; // Declare data outside the loop while (true) { data = await fetchSections(catId, currentPage); if (data.sections && data.sections.length > 0) { filteredSections = data.sections.filter((section) => section.parent_section_id === null); if (filteredSections.length > 0) { appendSectionsToDOM(sectionsList, filteredSections); } } if (data.next_page === null) { // No more pages, break the loop break; } else { currentPage++; } } let sectionListLength = $(`#dropdown-${catId} li`).length; if (sectionListLength > 0) { $(sectionsList).closest(".nav-item").addClass("has-menu"); } if (sectionListLength <= 6) { $(`#dropdown-${catId}`).css("column-count", 1); } } } catch (error) { console.error('Error fetching sections:', error); } } function appendSectionsToDOM(sectionsList, sections) { const customNavPageIds = ["21356718529939", "21356742765843", "21356707082387", "21356730826259", "21356734487443", "21356758455059", "21356758812563", "21356759103507", "21356759774611", "21356760348691", "21356750924563", "21356609538579", "21356601955859", "21356596816147", "21356627124627", "21356602573331", "21356587547411", "21356595407123", "21356602622483", "21356626314643", "21356608707859", "21356579527315", "26102544955027", "22012531180947"]; const isCustomPage = (section) => customNavPageIds.some(id => id == section.id); var organizationTags = HelpCenter?.user?.organizations[0]?.tags; var enterprisePlusObj = ['premier_services', 'priority_services', 'platinum_services']; var userOrganizationexists = enterprisePlusObj.some(tag => organizationTags?.includes(tag)); sections.forEach((section) => { var sectionName = section.name.replace(/<[^>]+>/g, ''); if ((section.category_id == "21356727474323") || (section.category_id == "21356608331155")) { if (isCustomPage(section)) { sectionsList.append(` <li class='dropdown-item'> <a class='icon-svg-${section.id} dropdown-icon' data-listid='${section.id}' tabindex='0' href="/hc/${locale}/p/${section.category_id == "21356727474323" ? "Product_Page_2023" : "Integration_Page_2023"}?section-id=${section.id}"> ${sectionName} </a> </li> `); } else if((section.id == "21358356019347" || section.id == "21358357475731" || section.id == "21356747770771")) { $("#displayPrograms .dropdown-display-list").append(` <li class='dropdown-item dropdown-display-item'> <a class='icon-svg-${section.id} dropdown-icon' data-listid='${section.id}' tabindex='0' href='${section.html_url}'> ${sectionName} </a> </li> `); $("#displayPrograms").addClass("active"); } else if((section.id == "21356587167251" || section.id == "21356608497811" || section.id == "21356626146579" || section.id == "21356604015251" || section.id == "21356627051667" || (section.id == "21356597387539" && !isJapanese))) { $("#displayIntegrationsPrograms .dropdown-display-list").append(` <li class='dropdown-item dropdown-display-item'> <a class='icon-svg-${section.id}' data-listid='${section.id}' tabindex='0' href='${section.html_url}'> ${sectionName} </a> </li> `); if (section.id == "21356608497811") { $("#displayIntegrationsPrograms .dropdown-display-list").append(` <li class='dropdown-item dropdown-display-item'> <a class='icon-svg-360043691474' data-listid='360043691474' tabindex='0' href='${isJapanese ? '/hc/ja/articles/360043691474' : '/hc/en-us/articles/360043691474'}'> ${isJapanese ? 'アプリの選択' : 'Choosing Apps'} </a> </li> `); } $("#displayIntegrationsPrograms").addClass("active"); } else if (section.id != "21356762395539") { sectionsList.append(` <li class='dropdown-item'> <a class='icon-svg-${section.id} dropdown-icon' tabindex='0' href='${section.html_url}' data-listid='${section.id}'> ${sectionName} </a> </li> `); } } else { const translation = isJapanese && section.translations[1]; const link = translation ? translation.html_url : section.html_url; const title = translation ? translation.title : sectionName; if(section.id =='33396181927699' && userOrganizationexists){ sectionsList.append(` <li class='dropdown-item'> <a class='dropdown-icon nav_enterprise_plus' data-listid='${section.id}' tabindex='0' href='${link}'> ${title} </a> </li> `); } if(section.id != '33396181927699') { sectionsList.append(` <li class='dropdown-item'> <a class='icon-svg-${section.id} dropdown-icon' data-listid='${section.id}' tabindex='0' href='${link}'> ${title} </a> </li> `); } } if ((pageSectionId) && (section.category_id == "21356672484115")) { let troubleshootingBoxAtag = $(".troubleshooting-box a").length > 0; if (troubleshootingBoxAtag) { //ADDING TROUBLESHOOTING LINK FOR DOCUMENTATION SECTION let pageHeading = $("li.nav-item").find(`[data-listid='${pageSectionId}']`).text(); let listName = sectionName; if (pageHeading.trim().toLowerCase() == listName.trim().toLowerCase()) { let listHref = `${section.html_url}`; $('.troubleshooting-box a').attr('href', listHref); $(".product-documentation").find(".troubleshooting-box").find("a").attr('href', listHref); $(".product-documentation").find(".troubleshooting-box").show(); isBtnFound = true; } //ADDING TROUBLESHOOTING LINK FOR DOCUMENTATION SECTION ENDS } } }); } // Call the fetchData function to start fetching data fetchData(); </script> <main role="main"> <div class="container-divider"></div> <div class="error-page"> <h1>oops</h1> <h2>The page you were looking for doesn't exist</h2> <p>You may have mistyped the 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