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Therefore, NHS Nightingale hospitals needed immediate access to vital information. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">Consequently, it also meant non-NHS staff seconded from commercial organizations required access. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <figure class="wp-block-image size-large is-style-default"><img src="http://web.archive.org/web/20211024063938im_/https://www.openathens.net/app/uploads/2020/11/nicolas-j-leclercq-fbovpZ4GuLg-unsplash-1024x683.jpg" alt="" class="wp-image-68544"/></figure> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <h3 id="the-challenges" class="core-heading" id="the-challenges">The challenges</h3> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">Our team rose to the challenge to help the NHS by enabling remote access to medical information.  </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">Firstly, remote library leaders needed an access management tool to use in the Nightingale hospitals. One they could rely on and go to for academic and medical information. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="pull-out-quote bg-green-lightest text-navy-dark"> <div class="pull-out-quote__container container"> <blockquote class="pull-out-quote__quotation "> <div class="pull-out-quote__quote-container container"> <div class="pull-out-quote__accent bg-navy-dark" aria-hidden="true"></div> <p class="pull-out-quote__text text-navy-dark">“Our team came up with a way to quickly enable librarians and administrators to work from different locations without going through stringent approvals. These major service changes were designed, tested and implemented within a week. We received very positive feedback from customers and long-standing administrators who know exactly how our secure services work. They thanked us for relaxing the restrictions because it really helped organizations to carry on with business as usual.” </p> <footer class="pull-out-quote__footer"> <cite class="pull-out-quote__cite text-navy-dark">Phil Leahy, key client services manager, OpenAthens</cite> </footer> </div> </blockquote> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <h3 id="the-solutions" class="core-heading" id="the-solutions">The solutions</h3> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">We enhanced access for our NHS healthcare workers. Then we also improved our administrator dashboard to help librarians working remotely. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="pull-out-quote bg-white text-navy-dark"> <div class="pull-out-quote__container container"> <blockquote class="pull-out-quote__quotation "> <div class="pull-out-quote__quote-container container"> <div class="pull-out-quote__accent bg-navy-dark" aria-hidden="true"></div> <p class="pull-out-quote__text text-navy-dark">“Many thanks to the OpenAthens team for their rapid and proactive approach to problem solving during this unprecedented time. Because of this NHS Staff had continued access to essential medical, health and social care information resources in their fight against the Covid-19 pandemic. It also provided uninterrupted access to services for administrators. They were able to utilize the new secure multi-location verification technology for home working.” </p> <footer class="pull-out-quote__footer"> <cite class="pull-out-quote__cite text-navy-dark">Mark Salmon, deputy director evidence resources, NICE</cite> </footer> </div> </blockquote> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">Once it became clear that widespread remote working was in place, we established IP restrictions and user verification. This meant access to our management tools was possible for thousands of key workers. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <h3 id="benefits-and-results" class="core-heading" id="benefits-and-results">Benefits and results</h3> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">A new, flexible mechanism was introduced to ensure a seamless transition to multi-location working for thousands of knowledge managers.  It allowed administrators of our services to continue to log in with additional flexibility while retaining the same security levels. </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">MedicinesComplete, built and managed by The Royal Pharmaceutical Society, allows pharmacists to have access to essential medicines information.  </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph"><a href="http://web.archive.org/web/20211024063938/https://www.rpharms.com/about-us/news/details/All-pharmacists-in-GP-surgeries-in-England-with-access-to-MedicinesComplete" target="_blank" rel="noreferrer noopener">Access was recently widened</a> to include clinical pharmacists working for Primary Care Networks in England.  </p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> <div class="container"> <p class="core-paragraph">Using the tools that NHS librarians already had access to, MedicinesComplete was added to the entitlements for eligible pharmacists. This helped NHS organisations adhere to their licence conditions. The number of NHS staff needing to work remotely will be important to future delivery of the service. It goes without saying that OpenAthens will play its part in continuing to ensure the UK healthcare sector gets access to the vital information it needs.</p> </div> </div> </div> <div class="container article-single__core-block-container"> <div class="article-single__core-blocks"> </div> </div> <section class="form bg-grey-lightest text-navy-dark"> <div class="form__container container"> <header> <h2 class="form__heading text-coral-darkest" id="want-to-talk-to-another-user-of-openathens-we-can-help-with-that" id="want-to-talk-to-another-user-of-openathens-we-can-help-with-that">Want to talk to another user of OpenAthens? 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