Ticket Labels – Organized Customer Support

<!DOCTYPE html> <html lang="en"> <head> <title>Ticket Labels – Organized Customer Support | Agile CRM</title> <meta name="viewport" content="width=device-width, initial-scale=1.0"> <meta charset="utf-8"> <link rel="canonical" href="https://www.agilecrm.com/ticket-labels"/> <meta name="description" content="Create and use ticket labels to sort your support cases into categories for improved organization and searchability. Learn more now!">  <div class="p-b-md">       <link rel="stylesheet" type="text/css" href="/css/bootstrap.min.css"> <link rel="stylesheet" type="text/css" href="/css/agile-style.css"> <link rel="stylesheet" type="text/css" href="/css/agile-css-framework.css"> <link rel="stylesheet" type="text/css" href="/css/font-awesome.min.css"> <link rel="stylesheet" type="text/css" href="/css/animate.css"> <link rel="stylesheet" type="text/css" href="/css/banner.css"> <link rel="stylesheet" type="text/css" href="/css/scroll.css"> <link rel="stylesheet" type="text/css" href="/css/footer.css"> <link rel="stylesheet" type="text/css" href="/css/pricing.css">  <style> h1 { margin-bottom: 10px !important; } .img-alternate p { margin-top: 10px!important; } .head { color: #403e3e !important; font-size: 36px !important; font-weight: 600 !important; line-height: 45px!important; margin-bottom: 5px!important; margin-top: 20px; } .disnone { margin: 10px auto; display: inline-block!important; } .nav-tabs1 > li.active > a{ color: #009BFF!important; font-weight: 500; font-size: 20px; cursor: default; background-color: #fbfbfb!important; border: 1px solid transparent!important; border-bottom-color: transparent; } .nav-tabs1 > li a { height: auto; padding: 15px!important; color: #333333 !important; font-size: 20px; border: 1px solid #F0F0F0; line-height: 20px; background: #f5f4f4!important; width: 162px; } @media (min-width: 769px) { #form-email { width: 20em!important; } } @media (max-width: 769px) { .disnone { margin: 10px auto; display: none!important; } } .img-360-degree-contact-view, .analytics, .auto-dialer, .calendar, .canned-responses, .documents, .events, .groups, .integrations, .lead-prospector, .lead-scoring, .push-notifications, .recommendations-01, .reporting, .reports, .service-level-agreements, .ticket-labeling, .timline, .web-engagement, .exit-intent, .workflows { max-width: 100%; background-size: 100%; background-image: url('/img/icons.png'); } .img-360-degree-contact-view { background-position: 0 0%; background-size: 100%; } .analytics { background-position: 0 5%; background-size: 100%; } .auto-dialer { background-position: 0 10%; background-size: 100%; } .calendar { background-position: 0 15%; background-size: 100%; } .canned-responses { background-position: 0 20%; background-size: 100%; } .documents { background-position: 0 25%; background-size: 100%; } .events { background-position: 0 30%; background-size: 100%; } .groups { background-position: 0 35%; background-size: 100%; } .integrations { background-position: 0 40%; background-size: 100%; } .lead-prospector { background-position: 0 45%; background-size: 100%; } .lead-scoring { background-position: 0 50%; background-size: 100%; } .push-notifications { background-position: 0 55%; background-size: 100%; } .recommendations-01 { background-position: 0 60%; background-size: 100%; } .reporting { background-position: 0 65%; background-size: 100%; } .reports { background-position: 0 70%; background-size: 100%; } .service-level-agreements { background-position: 0 75%; background-size: 100%; } .ticket-labeling { background-position: 0 80%; background-size: 100%; } .timline { background-position: 0 85%; background-size: 100%; } .web-engagement { background-position: 0 90%; background-size: 100%; } .exit-intent { background-position: 0 95%; background-size: 100%; } .workflows { background-position: 0 100%; background-size: 100%; } .b2c, .base-suit, .business, .cio, .engadget, .entrepreneur, .fidelity-bank, .gigaom, .hire-bridge, .huffington, .indeed, .johns-hopekins, .next-web, .people-per-hour, .tech-crunch, .tnw, .uco, .appointment, .canned-responses, .contact-management, .deals, .email-campaigns, .email-tracking, .feedback, .gamification, .helpdesk, .knowledge-base, .landing-page, .marketing-automation, .mobile-marketing, .project-management, .smart-views, .social-suite, .telephony, .ticketing, .fb, .ga, .rc, .twilio, .twitter, .wp, .es-crm, .aus-flag, .uk-flag, .us-flag { max-width: 100%; background-size: 100%; background-image: url('/img/home-sprite.png'); } .b2c { background-position: 0 0%; background-size: 100%; } .base-suit { background-position: 0 3.213095%; background-size: 100%; } .business { background-position: 0 6.42619%; background-size: 100%; } .cio { background-position: 0 9.639285%; background-size: 100%; } .engadget { background-position: 0 12.85238%; background-size: 100%; } .entrepreneur { background-position: 0 16.065474%; background-size: 100%; } .fidelity-bank { background-position: 0 19.278569%; background-size: 100%; } .gigaom { background-position: 0 22.491664%; background-size: 100%; } .hire-bridge { background-position: 0 25.704759%; background-size: 100%; } .huffington { background-position: 0 28.917854%; background-size: 100%; } .indeed { background-position: 0 32.130949%; background-size: 100%; } .johns-hopekins { background-position: 0 35.344044%; background-size: 100%; } .next-web { background-position: 0 38.557139%; background-size: 100%; } .people-per-hour { background-position: 0 41.770233%; background-size: 100%; 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background-size: 301.666667%; } .landing-page { background-position: 0 73.091889%; background-size: 301.666667%; } .marketing-automation { background-position: 0 75.007483%; background-size: 301.666667%; } .mobile-marketing { background-position: 0 76.923077%; background-size: 301.666667%; } .project-management { background-position: 0 78.838671%; background-size: 301.666667%; } .smart-views { background-position: 0 80.754265%; background-size: 301.666667%; } .social-suite { background-position: 0 82.669859%; background-size: 301.666667%; } .telephony { background-position: 0 84.585453%; background-size: 301.666667%; } .ticketing { background-position: 0 86.501048%; background-size: 301.666667%; } .fb { background-position: 0 88.416642%; background-size: 301.666667%; } .ga { background-position: 0 90.332236%; background-size: 301.666667%; } .rc { background-position: 0 92.24783%; background-size: 301.666667%; } .twilio { background-position: 0 94.163424%; background-size: 301.666667%; } .twitter { background-position: 0 96.079018%; background-size: 301.666667%; } .wp { background-position: 0 97.994612%; background-size: 301.666667%; } .es-crm { background-position: 0 98.66982%; background-size: 1005.555556%; } .aus-flag { background-position: 0 99.115044%; background-size: 1131.25%; } .uk-flag { background-position: 0 99.557522%; background-size: 1131.25%; } .us-flag { background-position: 0 100%; background-size: 1131.25%; } .input-group { display: block; } .block-cta { border-top: 0; padding: 3em 0 3em; background: #1f2022; background-image: linear-gradient(to right, #111112 0%,#111112 50%,#3e4145 100%); width: 100%; color: #fff; text-shadow: 0 1px 2px rgba(0,0,0,0.2); position: relative; z-index: 0; } .form-register .form-control { height: 45px; padding: 13px 20px 13px 18px; } .subscribe-form .form-control { height: 53px; font-size: 15px; color: #9f9f9f; border: 1px solid #00a1ed; box-shadow: none; padding: 6px 18px; border: 1px solid #d0d8de!important; } .subscribe-form .input-group-btn>.btn { height: 53px; margin-left: 0px; padding: 6px 20px; background-color: #25d687!important; font-size: 16px; color: #fff; font-weight: 500; box-shadow: none; transition: all 0.8s ease; } .inputwid { border-radius: 4px 0px 0px 4px!important; width:72% !important; display:inline !important} @media all and (min-width: 320px) and (max-width: 360px) { .inputwid {width:47% !important;} } @media all and (min-width: 361px) and (max-width: 640px) { .inputwid {width:58% !important;} } @media (max-width: 1024px) { .subscribe-form .form-control {font-size: 13px; text-align: center; } .input-group .form-control, .input-group .form-control:first-child {display: block!important; border-radius: 4px 4px 0px 0px;} .input-group-btn:last-child>.btn { border-radius: 0px 0px 4px 4px; } .subscribe-form .input-group-btn>.btn { width: 100%; } } .nav>li { display: inline-block; } .form-email-group .btn-default { color: #333 !important; background-color: #fff !important; border-color: #ccc !important; } .form-email-group .btn-default:hover { color: #333!important; 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} .headerunderline { box-shadow: 0px 1px 3px 0px rgba(130,134,138,0.2); padding: 8px 0px; background: #f9f8f9; position: fixed; width: 100%; z-index: 1000; top: 0; } .navbar-default .navbar-brand { color: #0AA1EC; font-size: 21px; } .form-control { height: 40px; } label { padding-bottom: 4px; font-weight:400; color: #8f8f8f; } fieldset { padding: 5px 0px; } .nav-tabs1 > li.active:after { margin: 0px 3px; border-top: 1px solid #F0F0F0; border-bottom:1px solid #fff; border-left: 1px solid #F0F0F0; border-right: 1px solid #F0F0F0; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 > li { margin: 0px; border: 1px solid transparent; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 > li.active { margin: 0px; border-top: 1px solid #F0F0F0; border-bottom:1px solid #fff; border-left: 1px solid #F0F0F0; border-right: 1px solid #F0F0F0; color:#009BFF; font-weight:500; background: #fff } .nav-tabs1 { border-bottom: 0px solid #ddd; padding-bottom: 0px; text-align: center; } .nav-tabs1 > li.active > a, .nav-tabs1 > li.active > a:hover { color:#009BFF!important; 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} @media (max-width: 768px) { .dropdown-menu.columns-2 { min-width: auto; } .hero-video-container { width: 95%; } .img-responsive1 { max-width:44%} .subscribe-form1 { width: 320px; margin: 35px auto 0 auto; padding: 0px!important; background: url(https://www.agilecrm.com/img/free-sign.svg) 212px 48px no-repeat; background-size: 11%; } .feapad { padding: 0px 25px!important;} .feapad1 { padding: 0px!important;} .tab-content { padding:40px 0px 0px 0px; width: 100%; } .ors { padding: 12px 2px; display:block; } .nav-tabs1 > li a { width: auto!important; } } .carousel-indicators { left: 31%!important; } .dropdownb {color: #403e3e !important; font-size: 14px!important; font-weight: 600!important; border-bottom: 1px solid #d6d6d6;padding-bottom: 2px; padding-left: 0px; margin:5px 5px 5px 0px; } .youtube-player { position: relative; padding-bottom: 56.23%; /* Use 75% for 4:3 videos */ height: 0; overflow: hidden; max-width: 100%; background: #000; margin: 5px; } .youtube-player iframe { position: absolute; 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font-weight:400">FREE for 10 Users.</span> No credit card required. </small></div> </div> </div> </div> </div> </div> <div class="container"> <div class="row img-alternate"> <div class="col-xs-12 "> <p>Incoming customer support tickets can pile up quickly. If response times are too long, customers become unhappy and that can impact your brand reputation in the marketplace. Agile CRM’s ticket labels allow you to categorize tickets based on commonalities relevant to your business. Automate workflows based on those labels to streamline your customer support.</p> </div> </div> </div> <div class=" container wow animate fadeIn" style="-webkit-animation-delay:0.2s;-moz-animation-delay:0.2s;"> <hr style="margin:20px auto; "> </div>  </div> </div> <div class="container m-t-xl m-b-90"> <div class="row img-alternate"> <div class="col-sm-6 col-xs-12"><br> <img class = "img-responsive wow animate fadeInLeft" alt="Collect Feedback" style="float:left" src="/img/helpdesk/sort-and-segment-tickets.png"> </div> <div class="col-sm-6 col-xs-12"> <h2 class>Sort & Segment Tickets</h2> <p>Ticket labels allow you to create a categorization convention using labels that make sense for your business model. Define labels that align with common issues or customer type for streamlined sorting and segmenting of incoming <a href="helpdesk-ticketing">support tickets</a>.</p> </div> </div> <hr style="margin-top: 50px;"> <div class="row img-alternate"> <div class="col-sm-6 col-xs-12"> <h2>Canned Responses</h2> <p>If there are common issues that your customers encounter, it can be time consuming to respond to each incoming ticket around that issue. Instead, create <a href="canned-responses">canned responses</a> to common issues and configure the system to automatically send those out when a customer raises that issue.</p> </div> <div class="col-sm-6 col-xs-12 "><br> <img class = "img-responsive wow animate fadeInRight" alt="Zopim" style="float:right" src="/img/helpdesk/canned-responses.png"> </div> </div> <hr style="margin-top: 50px;"> <div class="row img-alternate"> <div class="col-sm-6 col-xs-12"><br> <img class = "img-responsive wow animate fadeInLeft" alt="BoldChat" style="float:left" src="/img/helpdesk/automate-workflows.png"> </div> <div class="col-sm-6 col-xs-12"> <h2>Automate Workflows</h2> <p>Create workflows that automate specified actions in response to incoming tickets based on the labels you assign them. For example, put in place a workflow that routes all incoming tickets around a particular product offering to the support reps that handles that product.</p> </div> </div> <hr style="margin-top: 50px;"> <div class="row img-alternate"> <div class="col-sm-6 col-xs-12"> <h2>Find Open Tickets</h2> <p>Having ticket labels in place allows you to easily search for and locate open tickets. Want to view tickets related to a recent product release? Simply have labels in place to identify them and locate them in a matter of seconds.</p> </div> <div class="col-sm-6 col-xs-12 "><br> <img class = "img-responsive wow animate fadeInRight" alt="Zopim" style="float:right" src="/img/helpdesk/find-open-tickets.png"> </div> </div> </div> <script type="text/javascript">// <![CDATA[ $('.carousel').carousel({ pause: true, interval: false });</script>       <div class=" m-t-xl p-t-lg p-b-lg agile-foot-desc" style="padding: 40px 0px 60px 0px;" > <div class="container"> <div class="row text-center "> <div class="col-xs-12"><h2 class="" style="padding-bottom:20px; font-size: 30px">Start with FREE account today! </h2> <div class="subscribe-form " style="margin-top:0"> <form name="agile" id="agile" class="form-inline" method="post" action="https://my.agilecrm.com/register" onsubmit="return isValid(this);"> <div class="input-group"> <input type="text" id="form-email" name="email" class="form-control" placeholder="Enter your e-mail here"> <span class="input-group-btn"> <button class="btn btn-secondary" onclick="goog_report_conversion ('https://my.agilecrm.com/register')" type="submit">GET STARTED</button> </span> </div> </form> </div> <div style="padding-top: 10px"><span style="font-weight: bold">FREE for 10 Users.</SPAN> No credit card required. </div> </div> </div> </div></div> </div> <div class="stardust-bg p-t-lg " > <footer class="m-t-s" style=" padding:30px 0 20px 0 "> <div class="container footer-container text-center" > <div class="custom-row"> <div> <a href="/sales"><h6 class="m-b-sm footerhead " style="font-weight:bold">SALES</h6></a> <ul class="text-view"> <li><a href="/contact-management-software">Contact Management</a></li> <li><a href="/deals">Deals</a></li> <li><a href="/crm-telephony">Telephony</a></li> <li><a href="/appointment-scheduling-software">Appointment Scheduling</a> </li> <li><a href="/project-management">Task Management</a></li> <li><a href="/gamification">Gamification</a></li> <li><a href="/mobile-crm">Mobile CRM</a></li> </ul><br> <h6 class="m-b-sm footerhead " style="font-weight:bold">SERVICE </h6> <ul class="text-view"> <li><a href="/helpdesk">HelpDesk</a></li> <li><a href="/ticket-feedback">Feedback</a></li> <li><a href="https://our.agilecrm.com/help"target="_blank">Knowledge Base</a></li> </ul> </div> <div> <a href="/marketing"><h6 class="m-b-sm footerhead " style="font-weight:bold">MARKETING</h6></a> <ul class="text-view"> <li><a href="/marketing-automation-software">Marketing Automation</a></li> <li><a href="/landing-page">Landing Page Builder</a></li> <li><a href="/social-crm">Social CRM</a></li> <li><a href="/email-marketing">Email Marketing</a> </li> <li><a href="/mobile-marketing">Mobile Marketing</a></li> <li><a href="/email-tracking">Email Tracking</a></li> <li><a href="/web-engagement">Web Engagement</a></li> <li><a href="/dynamic-landing-pages">Dynamic Landing Pages</a></li> <li><a href="/exit-intent">Exit Intent</a></li> <li><a href="/send-newsletters">Send Newsletters</a></li> <li><a href="/push-notifications">Push Notifications</a></li> </ul><br> </div> <div> <a href="/solutions"><h6 class="m-b-sm footerhead " style="font-weight:bold">SOLUTIONS</h6></a> <ul class="text-view"> <li><a href="/crm-for-small-business">Small Business CRM</a></li> <li><a href="/ecommerce-crm">eCommerce CRM</a></li> <li><a href="/saas-crm">SaaS CRM</a></li> <li><a href="/call-center-crm">Call Center CRM</a></li> <li><a href="/real-estate-crm">Real Estate CRM</a></li> <li><a href="/sdr-crm">SDR CRM</a></li> <li><a href="/free-crm">Free CRM</a></li> <li><a href="/best-smb-crm">SMB CRM</a></li> <li><a href="/crm-software">CRM Software</a></li> </ul><br> <a href="/support"><h6 class="m-b-sm footerhead " style="font-weight:bold">SUPPORT</h6></a> <ul class="text-view"> <li><a href="/sales-enablement/">Sales Enablement</a></li> <li><a href="/marketing-automation/">Marketing Automation</a></li> <li><a href="/service-automation/">Service Automation</a></li> </ul> </div> <div> <a href="/resources"><h6 class="m-b-sm footerhead " style="font-weight:bold">RESOURCES</h6></a> <ul class="text-view"> <li><a href="/crm/" >CRM Essentials</a></li> <li><a href="/marketing-automation/what-is-marketing-automation-software">Marketing Essentials</a></li> <li><a href="/service-automation/what-is-helpdesk-software">HelpDesk Essentials</a></li> <li><a href="/sales-enablement/" >Agile On-Boarding</a></li> <li><a href="/training-webinars">Training Workshops</a></li> <li><a href="https://www.agilecrm.com/blog/" target="_blank">Blog</a></li> <li><a href="/crm-infographics" >Infographics</a></li> <li><a href="/top-productivity-booster" >Productivity Booster</a></li> <li><a href="/setup-guides">Setup Guides</a></li> <li><a href="/case-studies/">Case Studies</a></li> </ul> </div> <div class="companysec"> <h6 class="m-b-sm footerhead " style="font-weight:bold; 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margin-bottom: 37px;"> <div class="row"> <div class="col-sm-4 "> <p class="text-view " style="color:#79828d">© 2024 agilecrm.com </p> </div> <div class="col-sm-4 "> <p class="text-view"> <a href="/sitemap" class="footlinks" >Sitemap</a> <a href="/terms" class="footlinks" >Terms and Conditions</a> <a href="/privacy-policy" class="footlinks" >Privacy Policy</a></p> </div> <div class="col-sm-4 "> <ul class="icons-view socialicons" > <li style="font-size: 22px;"><a href="https://www.facebook.com/CRM.Agile" target="_blank"><i class="fa fa-facebook-square" ></i></a></li> <li style="font-size: 22px;"><a href="https://twitter.com/agilecrm" target="_blank"><i class="fa fa-twitter-square" ></i></a></li> <li style="font-size: 22px;"><a href="http://www.linkedin.com/company/agile-crm" target="_blank"><i class="fa fa-linkedin-square" ></i></a></li> <li style="font-size: 22px;"><a href="https://github.com/agilecrm" target="_blank"><i class="fa fa-github-square" ></i></a></li> <li style="font-size: 20px; margin-right: 0px;"><a href="http://www.slideshare.net/ManoharChapalamadugu/presentations" target="_blank"><i class="fa fa-slideshare" ></i></a></li> </ul> </div></div></div> <style> </style>    <div class="modal fade form-register" id="exampleModal" tabindex="-1" role="dialog" aria-labelledby="exampleModalLabel"> <div class="modal-dialog modal-sm" role="document"> <div class="modal-content-register"> <div class="modal-header"> <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">×</span></button> <h4 class="text-center modal-title" id="exampleModalLabel">Register Your FREE Agile CRM Account</h4> <p class="text-small text-center">No Credit Card Required</p> </div> <div class="modal-body"> <form name="agile" id="agile" method="post" onsubmit="return isValidRegistration(this);"> <div class="form-group"><div class="field"> <input type="text" spellcheck="false" class="form-control inputwid" required id="login_subdomain" name="subdomain" placeholder="Domain Name" minlength="4" maxlength="20" pattern="^[a-zA-Z][a-zA-Z0-9-_]{3,20}$" title="Name should be between 4-20 characters in length. Both letters and numbers are allowed but it should start with a letter. Cannot contain special characters other than '_' and '-'." /> <span style=" margin-left: -5px;padding: 14px 12px 15px 12px; font-size: 14px;font-weight: 400;line-height: 1; color: #555;text-align: center;background-color: #eee; border: 1px solid #ccc; border-radius: 0px 4px 4px 0px;">.agilecrm.com</span> <span style="font-size:13px; display:block; margin-top:5px; color: #8f8f8f;">This is where you and your users will login to your account</span> </div></div> <div class="form-group"><div class="field"> <input type="text" spellcheck="false" class="form-control" required id="login_name" name="name" placeholder="Your Full Name"/> </div></div> <div class="form-group"><div class="field email"> <input type="email" spellcheck="false" required="" class="form-control email" name="email" maxlength="50" placeholder="Email address"> </div></div> <div class="form-group"><div class="field password"> <input type="password" spellcheck="false" maxlength="20" required="" name="password" class="form-control password" placeholder="Password (min 6 characters)"> <input type="hidden" name="plan_type" id="plan_type" value="" /> <input type="hidden" name="type" value="agile" /> </div></div> <div class="form-group"> <button type="submit" class="form-control btn btn-primary">Get Started</button> </div> </form> </div> </div> </div></div>   <script type="text/javascript" src="/js/jquery-2.1.4.min.js"></script> <script type="text/javascript" src="/js/bootstrap.min.js"></script>   <script type="text/javascript" > function isValidRegistration(form) { var subdomain = $(form).find("#login_subdomain").val(); if(!subdomain) return false; var submit_button = $(form).find("[type='submit']"); // Return if action is already in process if($(submit_button).attr("disabled") || $(submit_button).attr("disabled")) return false; $(submit_button).attr("disabled", "disabled"); // Set target URL var targetURL = "https://my.agilecrm.com/register"; targetURL = targetURL.replace("my.agilecrm.com", subdomain + ".agilecrm.com"); $(form).attr("action", targetURL); $(form).removeAttr("onsubmit"); form.submit(); return false; } $(document).ready(function(){ $(".agile-new-signup").click(function(e){ e.preventDefault(); var form = $(this).closest("form"); var subdomain = $(form).find("#login_subdomain").val(); if(!subdomain) return false; // Set target URL var targetURL = $(form).attr("action"); targetURL = targetURL.replace("my.agilecrm.com", subdomain + ".agilecrm.com"); $(form).attr("action", targetURL); $(form).removeAttr("onsubmit"); form.submit(); }); $('.cx-selected-plan').on('click', function(ev){ $("#plan_type").val($(this).attr("data-plan-name")); }); $('#play-video').on('click', function(ev){ $("#video, #video1")[0].src += "&autoplay=1"; ev.preventDefault(); }); $('#videoModal, #videoModal1').on('hidden.bs.modal', function () { $('#videoModal1').find(".youtube-player").html(""); try{ $('#video, #video1')[0].contentWindow.postMessage('{"event":"command","func":"' + 'stopVideo' + '","args":""}', '*'); }catch(e){} }); }); $(document).ready(function(){ $('#play-video1').on('click', function(ev){ $("#video1")[0].src += "&autoplay=1"; ev.preventDefault(); }); $('#videoModal1').on('shown.bs.modal', function () { loadLightYoutubeFrame(); $('#videoModal1 > .youtube-player').find(".play").click(); }); }); </script>  <script> $(document).ready(function(e) { $(document).scroll(function() { if ($(this).scrollTop() > 30) { $('#demo').hide(); $('#signup').show(); $('#signup1').show(); } else { $('#demo').show(); $('#signup').hide(); $('#signup1').hide(); } }); }); </script>  <script type="text/javascript">// <![CDATA[ $('.carousel').carousel({ pause: true, interval: false });</script>   <script src="/js/wow.min.js"></script> <script> new WOW().init(); </script>   <script type="text/javascript" src="/js/init.js"></script>   <script id="_agile_min_js" async type="text/javascript" src="https://d1gwclp1pmzk26.cloudfront.net/agile/agile-cloud.js"></script> <script type="text/javascript"> var Agile_API = Agile_API || {}; Agile_API.on_after_load = function(){ _agile.set_account('fl5qv213433bpc32l2kbfe80s0','our'); _agile.track_page_view(); _agile_execute_web_rules(); }; </script>   <script src="/js/agile.js"></script>  <script src="/js/jquery.tabSlideOut.v1.3.js"></script> <script> $(function(){ $('.slide-out-div').tabSlideOut({ tabHandle: '.handle', //class of the element that will be your tab pathToTabImage: '', //path to the image for the tab *required* tabLocation: 'bottom', //side of screen where tab lives, top, right, bottom, or left speed: 1000, //speed of animation action: 'click', //options: 'click' or 'hover', action to trigger animation topPos: '200px', //position from the top fixedPosition: false //options: true makes it stick(fixed position) on scroll }); 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