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Payment, Financing, Refunds and VAT - Shopping Help - Apple (CA)
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viewbox="0 0 23 44" width="23" xmlns="http://www.w3.org/2000/svg"> <path d="m8.1558 25.9987v-6.457h-.0703l-2.666 6.457h-.8907l-2.666-6.457h-.0703v6.457h-.9844v-8.4551h1.2246l2.8945 7.0547h.0938l2.8945-7.0547h1.2246v8.4551zm2.5166-1.7696c0-1.1309.832-1.7812 2.3027-1.8691l1.8223-.1113v-.5742c0-.7793-.4863-1.207-1.4297-1.207-.7559 0-1.2832.2871-1.4238.7852h-1.0195c.1348-1.0137 1.1309-1.6816 2.4785-1.6816 1.541 0 2.4023.791 2.4023 2.1035v4.3242h-.9609v-.9318h-.0938c-.4102.6738-1.1016 1.043-1.9453 1.043-1.2246 0-2.1328-.7266-2.1328-1.8809zm4.125-.5859v-.5801l-1.6992.1113c-.9609.0645-1.3828.3984-1.3828 1.0312 0 .6445.5449 1.0195 1.2773 1.0195 1.0371.0001 1.8047-.6796 1.8047-1.5819zm6.958-2.0273c-.1641-.627-.7207-1.1367-1.6289-1.1367-1.1367 0-1.8516.9082-1.8516 2.3379 0 1.459.7266 2.3848 1.8516 2.3848.8496 0 1.4414-.3926 1.6289-1.1074h1.0195c-.1816 1.1602-1.125 2.0156-2.6426 2.0156-1.7695 0-2.9004-1.2832-2.9004-3.293 0-1.9688 1.125-3.2461 2.8945-3.2461 1.5352 0 2.4727.9199 2.6484 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value=""></input><input type="hidden" name="page" value=""></input><input type="hidden" name="locale" value=""></input><button aria-label="Clear search" tabindex="-1" type="button" class="globalnav-searchfield-reset"> <span class="globalnav-image-regular"><svg height="14" viewbox="0 0 14 14" width="14" xmlns="http://www.w3.org/2000/svg"> <path d="m7 .0339a6.9661 6.9661 0 1 0 6.9661 6.9661 6.9661 6.9661 0 0 0 -6.9661-6.9661zm2.798 8.9867a.55.55 0 0 1 -.778.7774l-2.02-2.02-2.02 2.02a.55.55 0 0 1 -.7784-.7774l2.0206-2.0206-2.0204-2.02a.55.55 0 0 1 .7782-.7778l2.02 2.02 2.02-2.02a.55.55 0 0 1 .778.7778l-2.0203 2.02z"></path></svg></span><span class="globalnav-image-compact"><svg height="16" viewbox="0 0 16 16" width="16" xmlns="http://www.w3.org/2000/svg"> <path d="m0 8a8.0474 8.0474 0 0 1 7.9922-8 8.0609 8.0609 0 0 1 8.0078 8 8.0541 8.0541 0 0 1 -8 8 8.0541 8.0541 0 0 1 -8-8zm5.6549 3.2863 2.3373-2.353 2.3451 2.353a.6935.6935 0 0 0 .4627.1961.6662.6662 0 0 0 .6667-.6667.6777.6777 0 0 0 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for="as-localnav-menustate" class="as-localnav-menucta as-localnav-browseall-menucta"> <span class="as-localnav-browseall-menu-title nowrap"> View all topics </span> <span class="as-localnav-menucta-chevron"></span> </label> </div> </div> </div> </div> </div> </nav> <label class="as-localnav-curtain" id="as-localnav-curtain" for="as-localnav-menustate" data-original-aria-hidden aria-hidden="true"></label> <div role="main"> <div id="root"></div> <noscript> <div class="as-l-container"> <div class="rf-help-page" data-autom="help-page"> <div class="rf-helpdetails-header row"> <div class="rf-helpdetails-leftheader column large-9 small-12"> <div><h1 class="rf-helpdetails-headertitle">Payment & Pricing</h1><p class="rf-helpdetails-headerdescription">Read about the variety of payment options you can choose from when you purchase from apple.com, and learn how the tax on your order is calculated. Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability.</p></div> </div> <div class="rf-helpdetails-rightheader column large-3 small-12"> <div class="rf-helpdetails-topicarea"> <p class="rf-helpdetails-topictitle">Choose a topic:</p> <ul class="rf-helpdetails-topiclist"> <li class="rf-helpdetails-topiclistitem"> <a href="#payment" data-autom="helpTopic_0" class="rf-helpdetails-anchors">Payment</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#tax" data-autom="helpTopic_1" class="rf-helpdetails-anchors">Tax</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#education" data-autom="helpTopic_2" class="rf-helpdetails-anchors">Education Pricing</a> </li> <li class="rf-helpdetails-topiclistitem"> <a href="#promotions" data-autom="helpTopic_3" class="rf-helpdetails-anchors">Promotions, Rebates, and Coupons</a> </li> </ul> </div> </div> </div> <div class="rf-helpdetails-categorysection"> <div class="rf-helpdetails-categorylist row" id="payment"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Payment</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><h3 class="rf-helpdetails-categorysummarytitle">Payment Methods</h3> <p class="rf-helpdetails-categorysummary">The Apple Online Store accepts a variety of payment methods. Click on a payment method below to find out more.</p> <ul class="rf-helpdetails-categorysummarylist"> <li class="rf-helpdetails-categorylistitem"><a href="https://support.apple.com/en-ca/HT201239" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-ca/HT201239">Apple Pay</a></li> <li class="rf-helpdetails-categorylistitem"><a href="#creditus">Credit Cards or Debit Cards</a></li> <li class="rf-helpdetails-categorylistitem"><a href="#applecard">Apple Store Gift Card</a></li> <li class="rf-helpdetails-categorylistitem"><a href="#wiretransfer">Wire Transfer</a></li> </ul> <p class="rf-helpdetails-categorysummary">Some customers may qualify for other forms of payment. Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.</p> <p class="rf-helpdetails-categorysummary"><strong class="rf-helpdetails-strongtext">Note</strong>: Some payment types are ineligible for orders that ship to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will either need to change the payment method, or ship your order to a single address.</p> <h3 class="as-helpdetails-categorysummarytitle"><a name="morethanonepayment"></a>Using more than one payment method</h3> <p class="as-helpdetails-categorysummary">You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Gift Cards:</p> <ul class="as-helpdetails-categorysummarylist as-helpdetails-listbullets"> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Credit card</strong> - one credit card</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight + one credit card</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance + one credit card</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight + Apple Pay</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance + Apple Pay</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Account Balance</strong> + one credit card</li> <li class="as-helpdetails-categorylistitem"><strong class="as-helpdetails-strongtext">Apple Account Balance + Apple Pay</strong></li> </ul> <p class="as-helpdetails-categorysummary">Please note that you can use the value from all types and generations of Apple gift cards. For more details, see:</p> <p class="as-helpdetails-categorysummary"><a href="#appstoreiTunesGC">How to use Apple Gift Cards and App Store & iTunes Gift Cards</a></p> <p class="as-helpdetails-categorysummary"><a href="#applestoreGC">How to use Apple Store Gift Cards</a></p> <p class="as-helpdetails-categorysummary">During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.</p> <a name="creditus"></a><h3 class="as-helpdetails-categorysummarytitle">Credit Cards or Debit Cards</h3> <h4 class="rf-helpdetails-categorysummarytitle">Troubleshooting credit card & debit card payment errors</h4> <ul class="as-helpdetails-categorysummarylist as-helpdetails-listbullets"> <li class="as-helpdetails-categorylistitem">If your card is new or recently reissued, make sure it has been activated.</li> <li class="as-helpdetails-categorylistitem">Remove dashes or spaces from the account number.</li> <li class="as-helpdetails-categorylistitem">If everything seems to be correct, call the card issuer's customer service telephone number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.</li> </ul> <h3 class="rf-helpdetails-categorysummarytitle">Account Verification</h3> <p class="rf-helpdetails-categorysummary">To prevent any unnecessary delays processing your order, please ensure that the billing address on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the telephone number on the back of your credit card to confirm.</p> <h3 class="rf-helpdetails-categorysummarytitle">Security Codes</h3> <p class="rf-helpdetails-categorysummary">The card security code is a unique three or four digit number printed on the front (American Express) or back (MasterCard/Visa) of your card, in addition to the account number.</p> <p class="rf-helpdetails-categorysummary">American Express:</p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4982/store.apple.com/shop/Catalog/US/Images/creditcardfront.jpg" class="ir " alt="" width="" height="" /> </p> <p class="rf-helpdetails-categorysummary">MasterCard and Visa:</p> <p class="rf-helpdetails-categorysummary"> <img src="https://store.storeimages.cdn-apple.com/4982/store.apple.com/shop/Catalog/US/Images/creditcardback.jpg" class="ir " alt="" width="" height="" /> </p> <h3 class="rf-helpdetails-categorysummarytitle">When Apple charges your account</h3> <p class="rf-helpdetails-categorysummary">Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.</p> <h3 class="rf-helpdetails-categorysummarytitle">My credit card was declined, can I re-authorize it?</h3> <p class="rf-helpdetails-categorysummary">If your order was not authorized online, please confirm you have correctly entered your credit card details and place your order again. If you still have difficulties please contact your credit card company to make them aware of your order.</p> <p class="rf-helpdetails-categorysummary">If you have already received an order number but were informed by Apple that your card was declined, to prevent further delay of your order, please:</p> <p class="rf-helpdetails-categorysummary">1. Contact your card provider to advise them that you have placed an order with Apple so that the payment can be processed.</p> <p class="rf-helpdetails-categorysummary">2. Visit Order Status to verify your payment or to make changes to your payment information. Please note that it may take up to 24 hours for the status to update. If you placed your order without an Apple ID and wish to make changes to your payment information, please contact the <a href="http://www.apple.com/ca/contact">Apple Store Customer Service team</a> for assistance.</p> <h3 class="rf-helpdetails-categorysummarytitle">Credit cards accepted</h3> <div class="indent2"> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <p class="rf-helpdetails-categorysummary">In Canada, we accept:</p> <li class="rf-helpdetails-categorylistitem">American Express</li> <li class="rf-helpdetails-categorylistitem">MasterCard</li> <li class="rf-helpdetails-categorylistitem">Visa</li> </ul> <p>If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.</p> </div> <h3 class="rf-helpdetails-categorysummarytitle">Debit Cards accepted</h3> <div class="indent2"> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> <p class="rf-helpdetails-categorysummary">In Canada, we accept:</p> <li class="rf-helpdetails-categorylistitem">Visa Debit Card</li> <li class="rf-helpdetails-categorylistitem">MasterCard Debit Card</li> </ul> </div> <a name="applecard"></a><h3 class="as-helpdetails-categorysummarytitle">Apple Gift Cards</h3> <p class="as-helpdetails-categorysummary">The Apple Gift Card was introduced in 2020 and is now the gift card to use when purchasing products, accessories, apps, games, music, movies, TV shows, iCloud and more from Apple. Apple Gift Cards can be used in the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books and other Apple properties.</p> <p class="as-helpdetails-categorysummary">You can use Apple Gift Cards to pay for products, subscriptions and services from Apple online. Or spend Apple Gift Cards at the Apple Store or by calling 1‑800‑MY‑APPLE. You cannot pay for an Apple Gift Card with an Apple Gift Card or Apple Account Balance. Apple Gift Cards can be used only in the country or region in which they were purchased.</p> <p class="as-helpdetails-categorysummary">You can use up to eight Apple Gift Cards at a time when you purchase online from Apple or if you’re placing an order by calling 1‑800‑MY‑APPLE. You can use your gift card(s) with an Apple Account Balance and Apple Pay or one credit card.</p> <p class="as-helpdetails-categorysummary">Any value on an App Store & iTunes Gift Card or Apple Store Gift Card in your possession is valid. </p> <p class="as-helpdetails-categorysummary">To redeem any Apple Gift Card or App Store & iTunes Gift Card into your Apple Account Balance, simply enter or scan the PIN. We send electronic Apple Gift Cards to the card recipient via email. Using this email, the recipient can easily redeem the card’s value to their Apple Account Balance for online purchases or use the PIN at an Apple Store, at <a href="https://www.apple.com/ca" target="_blank">apple.com</a> or in the Apple Store app. </p> <p class="as-helpdetails-categorysummary">For physical Apple Gift Cards, the PIN can be found on the gift card insert. On previous-generation Apple gift cards, reveal the PIN by peeling or scratching off the covered area on the back of the card. For electronic gift cards, the PIN can be found in the email. Please keep the card in your possession until the order has been processed and delivered. Apple Gift Cards and Apple Account Balance are subject to applicable terms and conditions. <a href="/ca/shop/gift-cards" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: home/shop_accessories/giftcards" class="more" target="_blank">Learn more</a></p> <p class="as-helpdetails-categorysummary">Ready to buy an Apple Gift Card? <a href="https://www.apple.com/ca/shop/buy-giftcard/giftcard" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: shop/buy-giftcard/giftcard" class="more" target="_blank">Buy online for yourself or someone else</a> </p> <a name="applecard"></a><h4 class="as-helpdetails-categorysummarytitle">How to Use Apple Gift Cards</h4> <p class="as-helpdetails-categorysummary">Apple Gift Cards can be used to pay for products and accessories as well as apps, games, music, movies, TV shows, iCloud storage and more. Apple Gift Cards can be used on <a href="https://www.apple.com/ca/" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: " target="_blank">apple.com</a>, in the Apple Store app, by phone or in person at the Apple Store. You can also redeem Apple Gift Cards into your Apple Account Balance to buy products, apps, content and services online from Apple. Apple Gift Cards can be used only in the country or region where they were purchased.</p> <p class="as-helpdetails-categorysummary">In an Apple Store, simply present the physical card or email to the cashier at time of payment. If you are using your Apple Gift Card over the phone at 1‑800‑MY‑APPLE, you’ll need to provide the PIN (located on the back of the card insert or in the gift card email). Remember to keep the card in your possession until your item(s) have been delivered.</p> <p class="as-helpdetails-categorysummary">You can use up to eight Apple Gift Cards at apple.com or when placing an order over the phone at 1‑800‑MY‑APPLE. You can use up to 20 Apple Gift Cards for one transaction when you purchase at an Apple Store. You can use your Apple Gift Card(s) with an Apple Account Balance and Apple Pay or one credit card. Apple Gift Cards cannot be used to purchase another Apple Gift Card.</p> <a name="applecard"></a><h4 class="as-helpdetails-categorysummarytitle">Checking Your Apple Gift Card Balance </h4> <p class="as-helpdetails-categorysummary">You can <a href="http://apple.com/ca/shop/giftcard/balance" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: apple.com/ca/shop/giftcard/balance">check your gift card balance</a> online by entering the PIN from any Apple gift card. See the Apple Account Balance section for details on how to redeem your gift card into your Apple Account Balance for online shopping, apps, content and services.</p> <a name="applestoreGC"></a><h4 class="as-helpdetails-categorysummarytitle">How to Use Apple Store Gift Cards</h4> <p class="as-helpdetails-categorysummary">The Apple Store Gift Card has been replaced with the Apple Gift Card. Of course, any value remaining on an Apple Store Gift Card in your possession is still valid. Apple Store Gift Cards can only be used to purchase products classified as finished goods — including iPhone, iPad, Mac, Watch, Apple TV, AirPods, HomePod and accessories like headphones, cases, cables, adaptors and much more. You can only purchase physical products with an Apple Store Gift Card on <a href="https://www.apple.com/ca/" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: ">apple.com</a>, in the Apple Store app and at the Apple Store.</p> <p class="as-helpdetails-categorysummary">Apple Store Gift Cards are not eligible to be redeemed into your Apple Account Balance and cannot be used to purchase content or services (e.g. music, movie, apps, iCloud).</p> <p><a name="appstoreiTunesGC"></a></p><h4 class="as-helpdetails-categorysummarytitle">How to Use Apple Gift Cards and App Store & iTunes Gift Cards</h4> <p class="as-helpdetails-categorysummary">Both the Apple Gift Cards and App Store & iTunes Gift Cards (previous generation) can be redeemed into your Apple Account Balance. Additionally, you can apply your gift card by entering the PIN during the payment step in checkout at apple.com or in the Apple Store app, or when shopping via 1‑800‑MY‑APPLE. Apple Gift Cards can’t be used with split credit card payments.</p> <a name="applecard"></a><h4 class="as-helpdetails-categorysummarytitle">Lost or Stolen Cards</h4> <p class="as-helpdetails-categorysummary">To report a lost or stolen Apple Gift Card (or any previous-generation Apple gift card), please contact Apple at any Apple Store location or by telephone at 1‑800‑MY‑APPLE . Replacement cards will be issued after Apple verifies that the lost or stolen card has not been redeemed and you present your original purchase receipt. Apple is not responsible for lost or stolen gift cards.</p> <a name="appleaccountbalance"></a><h4 class="as-helpdetails-categorysummarytitle">Apple Account Balance</h4> <p class="as-helpdetails-categorysummary">Redeem Apple Gift Cards or add money directly into your Apple Account Balance anytime. Then use the balance to pay for Apple products, accessories, apps, games, music, movies, TV shows, iCloud and more. You can check your <a href="https://support.apple.com/en-ca/HT202359" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: support.apple.com/en-ca/HT202359">Apple Account Balance online</a>.</p> <p class="as-helpdetails-categorysummary">To use your Apple Account Balance to buy products on <a href="https://www.apple.com/ca/" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: ">apple.com</a> or in the Apple Store app, make sure you are signed in with your Apple Account. Then simply choose an amount to apply to your purchase during the payment step in checkout. You can use the funds from your Apple Account Balance in combination with Apple Pay or one credit card and up to eight Apple Gift Cards. See <a href="#morethanonepayment">Payment</a> for details on using more than one payment method.</p> <p class="as-helpdetails-categorysummary">You can redeem Apple Gift Cards and App Store & iTunes Gift Cards into your Apple Account Balance on iTunes, Apple Music, Apple TV or the App Store. Visit any of these Apple apps or sites and tap your Apple Account avatar or choose Account from the main menu. Select “Redeem Gift Card or Code” or “Redeem,” then scan or enter the gift card PIN. The funds will appear in your Apple Account Balance to use for shopping, listening, watching, playing, working and more.</p> <p class="as-helpdetails-categorysummary">Please note that your Apple ID Balance is now your Apple Account Balance.</p> <a name="wiretransfer" id="wiretransfer"></a><h3 class="rf-helpdetails-categorysummarytitle">Wire Transfer</h3> <p class="rf-helpdetails-categorysummary">To pay for your purchase using a Wire Transfer:</p> <ol class="rf-helpdetails-categorysummarylist"> <li class="rf-helpdetails-categorylistitem">Place your order with an Apple Store Specialist by phone at <span>1‑800‑MY‑APPLE</span>. </li> <li class="rf-helpdetails-categorylistitem">Obtain the final dollar total of your order including tax and any applicable shipping charges from the Apple Store Specialist.</li> <li class="rf-helpdetails-categorylistitem">Have your bank electronically transfer the total dollar amount of your order using the routing information below.</li> <li class="rf-helpdetails-categorylistitem">Reference your Web Order Number with your payment.</li> <li class="rf-helpdetails-categorylistitem">Allow 1 business day for the processing of your wire transfer.</li> </ol> <h3 class="rf-helpdetails-categorysummarytitle">Routing information Canada</h3> <div class="indent2"> <ul class="rf-helpdetails-categorysummarylist rf-helpdetails-listbullets"> Apple Canada Inc. <br /> c/o Bank of America N.A, Canada Branch <br /> 200 Front Street West, Ste. 2600 <br /> Toronto, Ontario, M5V 3L2 <br /> 888-221-8488 <br /> <br /> <li class="rf-helpdetails-categorylistitem"><b class="rf-helpdetails-strongtext">Beneficiary</b>: Apple Canada Inc. c/o Bank of America N.A, Canada Branch</li> <li class="rf-helpdetails-categorylistitem"><b class="rf-helpdetails-strongtext">Financial institute number </b>: 241</li> <li class="rf-helpdetails-categorylistitem"><b class="rf-helpdetails-strongtext">Branch transmit number</b>: 56792 </li> <li class="rf-helpdetails-categorylistitem"><b class="rf-helpdetails-strongtext">Account #</b>: 46352240 </li> <li class="rf-helpdetails-categorylistitem"><b class="rf-helpdetails-strongtext">SWIFT CODE</b>: BOFACATT </li> </ul> <p class="rf-helpdetails-categorysummary">If you have any questions about your wire transfer, you can call 1-866-222-3456.</p> </div></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="tax"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Tax</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><h3 class="rf-helpdetails-categorysummarytitle">Tax rate</h3> <p class="rf-helpdetails-categorysummary">In accordance with local law, your Apple Online Store purchases will be taxed using the applicable tax rate(s) for your shipping address. If the tax rate changes before your purchase is shipped, the rate in effect at the time your order ships will apply.</p> <p class="rf-helpdetails-categorysummary">Based on your shipping address, you may see a combination of these types of taxes on your order:</p> <ul class="rf-helpdetails-categorysummarylist"> <li class="rf-helpdetails-categorylistitem">PST/QST - Provincial Sales Tax and Quebec Sales Tax</li> <li class="rf-helpdetails-categorylistitem">GST - Goods and Services Tax</li> <li class="rf-helpdetails-categorylistitem">HST - Harmonized Sales Tax (GST + PST)</li> </ul> <h3 class="rf-helpdetails-categorysummarytitle">Tax-exempt orders</h3> <p class="rf-helpdetails-categorysummary">To place an order on behalf of a tax-exempt organization or individual, please call an Apple Store Specialist at <span>1‑800‑MY‑APPLE</span>. You will need to provide proof of tax-exempt status for the address where the product is being shipped. The organization or individual name on the order must exactly match the tax-exempt certificate. </p></div> </div> </div> <div class="rf-helpdetails-categorylist row" id="education"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Education Pricing</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Apple offers special pricing to students, teachers, administrators, and staff members. We also offer special pricing for home-schooling programs, pre-kindergarten, and purchases made on behalf of students. </p> <p class="rf-helpdetails-categorysummary">If you live in Canada, visit the <a href="/ca/shop/browse/home/findyourschool" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: home/findyourschool">Canada Apple Store for Education</a> to place your order for reduced prices on the full range of Mac computers, plus select third-party products. Please note that only orders placed on your country’s Apple Online Store for Education site are eligible for the special education pricing. </p></div> </div> </div> <div class="rf-helpdetails-categorylist row rf-helpdetails-categorylastlist" id="promotions"> <div class="rf-helpdetails-categoryleftpanel column large-3 small-12"> <h2 class="rf-helpdetails-categorytitle">Promotions, Rebates, and Coupons</h2> </div> <div class="rf-helpdetails-categoryrightpanel column large-9 small-12"> <div class="rf-helpdetails-categorydescription"><p class="rf-helpdetails-categorysummary">Visit the <a href="https://www.apple.com/ca/promo" data-slot-name="MainSection" data-feature-name="Astro Link" data-display-name="AOS: promo" target="_blank">Product Promotions <span class="visuallyhidden">(Opens in a new window)</span></a> home page for a list of limited-time offers and to learn more about how to qualify, as well as review any Terms and Conditions for each promotion.</p></div> </div> </div> </div> </div> </div> </noscript> </div> <footer class="as-globalfooter" id="global-footersection" role="contentinfo" aria-labelledby="footer-label"> <div class="as-globalfooter-content"> <h2 class="as-globalfooter-label" id="footer-label">Footer</h2> <h3 class="visuallyhidden">footnotes</h3> <div class="as-globalfooter-sosumi " data-nosnippet data-autom="page-legal-footnotes"> <div id="footnotes-portal"></div> <div class="footnotes" role="list" aria-label="footnotes"> </div> <p>We use your location to show you delivery options faster. 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data-feature-name="Footer Navigation" data-display-name="Contact Apple" class="as-globalfooter-directory-column-section-link" data-autom="Contact Apple-footer-link"> Contact Apple </a> </li> </ul> </div> </div> </nav> <div class="as-globalfooter-mini" data-nosnippet data-autom="global-footer-mini" typeof="Organization"> <div class="as-globalfooter-mini-shop" x-ms-format-detection="none"> <p>More ways to shop: <span class="nowrap"><a href="https://www.apple.com/ca/retail" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Find an Apple Store">Find an Apple Store</a></span> or <a href="https://locate.apple.com/ca/en" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="other retailer">other retailer</a> near you. Or <span class="nowrap">call <span>1‑800‑MY‑APPLE</span></span>.</p> </div> <div class="as-globalfooter-mini-locale"> <a href="https://www.apple.com/choose-your-country" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Country Selector" class="as-globalfooter-mini-locale-link" data-autom="footer"> Canada (English) </a><a href="http://store.apple.com/xf" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Français" class="as-globalfooter-mini-locale-link as-globalfooter-mini-locale-lang" data-autom="footer">Français</a> </div> <div class="as-globalfooter-mini-legal"> <div class="as-globalfooter-mini-legal-copyright"> Copyright © 2024 Apple Inc. All rights reserved. </div> <ul class="as-globalfooter-mini-legal-links"> <li class="as-globalfooter-mini-legal-links-item"> <a href="http://www.apple.com/ca/legal/privacy" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Privacy Policy" class="as-globalfooter-mini-legal-link" data-autom="footer">Privacy Policy</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="http://www.apple.com/legal/privacy/en-ww/cookies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Use of Cookies" class="as-globalfooter-mini-legal-link" data-autom="footer">Use of Cookies</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="http://www.apple.com/legal/internet-services/terms/site.html" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Terms of Use" class="as-globalfooter-mini-legal-link" data-autom="footer">Terms of Use</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/ca/shop/open/salespolicies" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sales and Refunds" class="as-globalfooter-mini-legal-link" target="new" data-autom="footer">Sales and Refunds</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="https://www.apple.com/ca/legal" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Legal" class="as-globalfooter-mini-legal-link" data-autom="footer">Legal</a> </li> <li class="as-globalfooter-mini-legal-links-item"> <a href="/ca/shop/browse/sitemap" data-slot-name="footerConfig" data-feature-name="Footer Navigation" data-display-name="Sitemap" class="as-globalfooter-mini-legal-link" data-autom="footer">Site Map</a> </li> </ul> </div> </section> </div> </footer> </div> <script> window.pageLevelData = window.pageLevelData || {}; window.pageLevelData.helpData = {"sectionTitle":"Choose a topic:","tiles":{"topics":{"items":[{"index":0,"value":{"link":null,"header":"Payment","description":"<h3 class=\"rf-helpdetails-categorysummarytitle\">Payment Methods</h3>\n<p class=\"rf-helpdetails-categorysummary\">The Apple Online Store accepts a variety of payment methods. Click on a payment method below to find out more.</p>\n\n<ul class=\"rf-helpdetails-categorysummarylist\">\n<li class=\"rf-helpdetails-categorylistitem\"><a href=\"https://support.apple.com/en-ca/HT201239\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: support.apple.com/en-ca/HT201239\">Apple Pay</a></li>\n<li class=\"rf-helpdetails-categorylistitem\"><a href=\"#creditus\">Credit Cards or Debit Cards</a></li>\n<li class=\"rf-helpdetails-categorylistitem\"><a href=\"#applecard\">Apple Store Gift Card</a></li>\n<li class=\"rf-helpdetails-categorylistitem\"><a href=\"#wiretransfer\">Wire Transfer</a></li>\n</ul>\n\n<p class=\"rf-helpdetails-categorysummary\">Some customers may qualify for other forms of payment. Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.</p>\n\n<p class=\"rf-helpdetails-categorysummary\"><strong class=\"rf-helpdetails-strongtext\">Note</strong>: Some payment types are ineligible for orders that ship to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will either need to change the payment method, or ship your order to a single address.</p>\n\n<h3 class=\"as-helpdetails-categorysummarytitle\"><a name=\"morethanonepayment\"></a>Using more than one payment method</h3>\n\n<p class=\"as-helpdetails-categorysummary\">You can also combine payment methods to pay for your purchase. Choose from the following combinations of credit cards and Apple Gift Cards:</p>\n\n<ul class=\"as-helpdetails-categorysummarylist as-helpdetails-listbullets\">\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Credit card</strong> - one credit card</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight + one credit card</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance + one credit card</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight + Apple Pay</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Gift Card(s)</strong> - up to eight + Apple Account Balance + Apple Pay</li> \n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Account Balance</strong> + one credit card</li>\n<li class=\"as-helpdetails-categorylistitem\"><strong class=\"as-helpdetails-strongtext\">Apple Account Balance + Apple Pay</strong></li> \n</ul>\n\n<p class=\"as-helpdetails-categorysummary\">Please note that you can use the value from all types and generations of Apple gift cards. For more details, see:</p>\n\n\n<p class=\"as-helpdetails-categorysummary\"><a href=\"#appstoreiTunesGC\">How to use Apple Gift Cards and App Store & iTunes Gift Cards</a></p>\n<p class=\"as-helpdetails-categorysummary\"><a href=\"#applestoreGC\">How to use Apple Store Gift Cards</a></p>\n\n<p class=\"as-helpdetails-categorysummary\">During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.</p>\n\n<a name=\"creditus\"></a><h3 class=\"as-helpdetails-categorysummarytitle\">Credit Cards or Debit Cards</h3>\n<h4 class=\"rf-helpdetails-categorysummarytitle\">Troubleshooting credit card & debit card payment errors</h4>\n<ul class=\"as-helpdetails-categorysummarylist as-helpdetails-listbullets\">\n<li class=\"as-helpdetails-categorylistitem\">If your card is new or recently reissued, make sure it has been activated.</li>\n<li class=\"as-helpdetails-categorylistitem\">Remove dashes or spaces from the account number.</li>\n<li class=\"as-helpdetails-categorylistitem\">If everything seems to be correct, call the card issuer's customer service telephone number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.</li>\n</ul>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Account Verification</h3>\n<p class=\"rf-helpdetails-categorysummary\">To prevent any unnecessary delays processing your order, please ensure that the billing address on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the telephone number on the back of your credit card to confirm.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Security Codes</h3>\n<p class=\"rf-helpdetails-categorysummary\">The card security code is a unique three or four digit number printed on the front (American Express) or back (MasterCard/Visa) of your card, in addition to the account number.</p>\n\n<p class=\"rf-helpdetails-categorysummary\">American Express:</p>\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4982/store.apple.com/shop/Catalog/US/Images/creditcardfront.jpg\" class=\"ir \" alt=\"\" width=\"\" height=\"\" />\n\n</p>\n\n<p class=\"rf-helpdetails-categorysummary\">MasterCard and Visa:</p>\n<p class=\"rf-helpdetails-categorysummary\">\n\n\n <img src=\"https://store.storeimages.cdn-apple.com/4982/store.apple.com/shop/Catalog/US/Images/creditcardback.jpg\" class=\"ir \" alt=\"\" width=\"\" height=\"\" />\n\n</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">When Apple charges your account</h3>\n<p class=\"rf-helpdetails-categorysummary\">Apple receives authorization to charge your account prior to shipping your item(s). However, your card will only be charged after your order has shipped. If your order contains multiple items and they ship at different times, you may see multiple charges on your credit card statement.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">My credit card was declined, can I re-authorize it?</h3>\n<p class=\"rf-helpdetails-categorysummary\">If your order was not authorized online, please confirm you have correctly entered your credit card details and place your order again. If you still have difficulties please contact your credit card company to make them aware of your order.</p>\n<p class=\"rf-helpdetails-categorysummary\">If you have already received an order number but were informed by Apple that your card was declined, to prevent further delay of your order, please:</p>\n<p class=\"rf-helpdetails-categorysummary\">1. Contact your card provider to advise them that you have placed an order with Apple so that the payment can be processed.</p>\n<p class=\"rf-helpdetails-categorysummary\">2. Visit Order Status to verify your payment or to make changes to your payment information. Please note that it may take up to 24 hours for the status to update. If you placed your order without an Apple ID and wish to make changes to your payment information, please contact the <a href=\"http://www.apple.com/ca/contact\">Apple Store Customer Service team</a> for assistance.</p>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Credit cards accepted</h3>\n<div class=\"indent2\">\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n <p class=\"rf-helpdetails-categorysummary\">In Canada, we accept:</p>\n<li class=\"rf-helpdetails-categorylistitem\">American Express</li>\n<li class=\"rf-helpdetails-categorylistitem\">MasterCard</li>\n<li class=\"rf-helpdetails-categorylistitem\">Visa</li>\n</ul>\n<p>If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.</p>\n</div>\n\n\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Debit Cards accepted</h3>\n<div class=\"indent2\">\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\n<p class=\"rf-helpdetails-categorysummary\">In Canada, we accept:</p>\n<li class=\"rf-helpdetails-categorylistitem\">Visa Debit Card</li>\n<li class=\"rf-helpdetails-categorylistitem\">MasterCard Debit Card</li>\n</ul>\n</div>\n\n<a name=\"applecard\"></a><h3 class=\"as-helpdetails-categorysummarytitle\">Apple Gift Cards</h3>\n\n<p class=\"as-helpdetails-categorysummary\">The Apple Gift Card was introduced in 2020 and is now the gift card to use when purchasing products, accessories, apps, games, music, movies, TV shows, iCloud and more from Apple. Apple Gift Cards can be used in the Apple Store, the Apple Store app, apple.com, the App Store, iTunes, Apple Music, Apple TV, Apple Books and other Apple properties.</p>\n\n<p class=\"as-helpdetails-categorysummary\">You can use Apple Gift Cards to pay for products, subscriptions and services from Apple online. Or spend Apple Gift Cards at the Apple Store or by calling 1‑800‑MY‑APPLE. You cannot pay for an Apple Gift Card with an Apple Gift Card or Apple Account Balance. Apple Gift Cards can be used only in the country or region in which they were purchased.</p>\n\n<p class=\"as-helpdetails-categorysummary\">You can use up to eight Apple Gift Cards at a time when you purchase online from Apple or if you’re placing an order by calling 1‑800‑MY‑APPLE. You can use your gift card(s) with an Apple Account Balance and Apple Pay or one credit card.</p>\n\n<p class=\"as-helpdetails-categorysummary\">Any value on an App Store & iTunes Gift Card or Apple Store Gift Card in your possession is valid.\n\n</p>\n<p class=\"as-helpdetails-categorysummary\">To redeem any Apple Gift Card or App Store & iTunes Gift Card into your Apple Account Balance, simply enter or scan the PIN. We send electronic Apple Gift Cards to the card recipient via email. Using this email, the recipient can easily redeem the card’s value to their Apple Account Balance for online purchases or use the PIN at an Apple Store, at <a href=\"https://www.apple.com/ca\" target=\"_blank\">apple.com</a> or in the Apple Store app.\n</p>\n\n<p class=\"as-helpdetails-categorysummary\">For physical Apple Gift Cards, the PIN can be found on the gift card insert. On previous-generation Apple gift cards, reveal the PIN by peeling or scratching off the covered area on the back of the card. For electronic gift cards, the PIN can be found in the email. Please keep the card in your possession until the order has been processed and delivered. Apple Gift Cards and Apple Account Balance are subject to applicable terms and conditions. <a href=\"/ca/shop/gift-cards\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: home/shop_accessories/giftcards\" class=\"more\" target=\"_blank\">Learn more</a></p>\n\n<p class=\"as-helpdetails-categorysummary\">Ready to buy an Apple Gift Card? <a href=\"https://www.apple.com/ca/shop/buy-giftcard/giftcard\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: shop/buy-giftcard/giftcard\" class=\"more\" target=\"_blank\">Buy online for yourself or someone else</a>\n</p>\n<a name=\"applecard\"></a><h4 class=\"as-helpdetails-categorysummarytitle\">How to Use Apple Gift Cards</h4>\n\n<p class=\"as-helpdetails-categorysummary\">Apple Gift Cards can be used to pay for products and accessories as well as apps, games, music, movies, TV shows, iCloud storage and more. Apple Gift Cards can be used on <a href=\"https://www.apple.com/ca/\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: \" target=\"_blank\">apple.com</a>, in the Apple Store app, by phone or in person at the Apple Store. You can also redeem Apple Gift Cards into your Apple Account Balance to buy products, apps, content and services online from Apple. Apple Gift Cards can be used only in the country or region where they were purchased.</p>\n\n<p class=\"as-helpdetails-categorysummary\">In an Apple Store, simply present the physical card or email to the cashier at time of payment. If you are using your Apple Gift Card over the phone at 1‑800‑MY‑APPLE, you’ll need to provide the PIN (located on the back of the card insert or in the gift card email). Remember to keep the card in your possession until your item(s) have been delivered.</p>\n\n<p class=\"as-helpdetails-categorysummary\">You can use up to eight Apple Gift Cards at apple.com or when placing an order over the phone at 1‑800‑MY‑APPLE. You can use up to 20 Apple Gift Cards for one transaction when you purchase at an Apple Store. You can use your Apple Gift Card(s) with an Apple Account Balance and Apple Pay or one credit card. Apple Gift Cards cannot be used to purchase another Apple Gift Card.</p>\n<a name=\"applecard\"></a><h4 class=\"as-helpdetails-categorysummarytitle\">Checking Your Apple Gift Card Balance </h4>\n\n<p class=\"as-helpdetails-categorysummary\">You can <a href=\"http://apple.com/ca/shop/giftcard/balance\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: apple.com/ca/shop/giftcard/balance\">check your gift card balance</a> online by entering the PIN from any Apple gift card. See the Apple Account Balance section for details on how to redeem your gift card into your Apple Account Balance for online shopping, apps, content and services.</p>\n<a name=\"applestoreGC\"></a><h4 class=\"as-helpdetails-categorysummarytitle\">How to Use Apple Store Gift Cards</h4>\n\n<p class=\"as-helpdetails-categorysummary\">The Apple Store Gift Card has been replaced with the Apple Gift Card. Of course, any value remaining on an Apple Store Gift Card in your possession is still valid. Apple Store Gift Cards can only be used to purchase products classified as finished goods — including iPhone, iPad, Mac, Watch, Apple TV, AirPods, HomePod and accessories like headphones, cases, cables, adaptors and much more. You can only purchase physical products with an Apple Store Gift Card on <a href=\"https://www.apple.com/ca/\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: \">apple.com</a>, in the Apple Store app and at the Apple Store.</p>\n\n<p class=\"as-helpdetails-categorysummary\">Apple Store Gift Cards are not eligible to be redeemed into your Apple Account Balance and cannot be used to purchase content or services (e.g. music, movie, apps, iCloud).</p>\n\n<p><a name=\"appstoreiTunesGC\"></a></p><h4 class=\"as-helpdetails-categorysummarytitle\">How to Use Apple Gift Cards and App Store & iTunes Gift Cards</h4>\n\n<p class=\"as-helpdetails-categorysummary\">Both the Apple Gift Cards and App Store & iTunes Gift Cards (previous generation) can be redeemed into your Apple Account Balance. Additionally, you can apply your gift card by entering the PIN during the payment step in checkout at apple.com or in the Apple Store app, or when shopping via 1‑800‑MY‑APPLE. Apple Gift Cards can’t be used with split credit card payments.</p>\n<a name=\"applecard\"></a><h4 class=\"as-helpdetails-categorysummarytitle\">Lost or Stolen Cards</h4>\n\n<p class=\"as-helpdetails-categorysummary\">To report a lost or stolen Apple Gift Card (or any previous-generation Apple gift card), please contact Apple at any Apple Store location or by telephone at 1‑800‑MY‑APPLE . Replacement cards will be issued after Apple verifies that the lost or stolen card has not been redeemed and you present your original purchase receipt. Apple is not responsible for lost or stolen gift cards.</p>\n<a name=\"appleaccountbalance\"></a><h4 class=\"as-helpdetails-categorysummarytitle\">Apple Account Balance</h4>\n\n<p class=\"as-helpdetails-categorysummary\">Redeem Apple Gift Cards or add money directly into your Apple Account Balance anytime. Then use the balance to pay for Apple products, accessories, apps, games, music, movies, TV shows, iCloud and more. You can check your <a href=\"https://support.apple.com/en-ca/HT202359\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: support.apple.com/en-ca/HT202359\">Apple Account Balance online</a>.</p> \n\n<p class=\"as-helpdetails-categorysummary\">To use your Apple Account Balance to buy products on <a href=\"https://www.apple.com/ca/\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: \">apple.com</a> or in the Apple Store app, make sure you are signed in with your Apple Account. Then simply choose an amount to apply to your purchase during the payment step in checkout. You can use the funds from your Apple Account Balance in combination with Apple Pay or one credit card and up to eight Apple Gift Cards. See <a href=\"#morethanonepayment\">Payment</a> for details on using more than one payment method.</p>\n\n<p class=\"as-helpdetails-categorysummary\">You can redeem Apple Gift Cards and App Store & iTunes Gift Cards into your Apple Account Balance on iTunes, Apple Music, Apple TV or the App Store. Visit any of these Apple apps or sites and tap your Apple Account avatar or choose Account from the main menu. Select “Redeem Gift Card or Code” or “Redeem,” then scan or enter the gift card PIN. The funds will appear in your Apple Account Balance to use for shopping, listening, watching, playing, working and more.</p>\n\n<p class=\"as-helpdetails-categorysummary\">Please note that your Apple ID Balance is now your Apple Account Balance.</p>\n\n\n<a name=\"wiretransfer\" id=\"wiretransfer\"></a><h3 class=\"rf-helpdetails-categorysummarytitle\">Wire Transfer</h3>\n<p class=\"rf-helpdetails-categorysummary\">To pay for your purchase using a Wire Transfer:</p>\n<ol class=\"rf-helpdetails-categorysummarylist\">\n<li class=\"rf-helpdetails-categorylistitem\">Place your order with an Apple Store Specialist by phone at <span>1‑800‑MY‑APPLE</span>. </li>\n<li class=\"rf-helpdetails-categorylistitem\">Obtain the final dollar total of your order including tax and any applicable shipping charges from the Apple Store Specialist.</li>\n<li class=\"rf-helpdetails-categorylistitem\">Have your bank electronically transfer the total dollar amount of your order using the routing information below.</li>\n<li class=\"rf-helpdetails-categorylistitem\">Reference your Web Order Number with your payment.</li>\n<li class=\"rf-helpdetails-categorylistitem\">Allow 1 business day for the processing of your wire transfer.</li>\n</ol>\n\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Routing information Canada</h3>\n<div class=\"indent2\">\n<ul class=\"rf-helpdetails-categorysummarylist rf-helpdetails-listbullets\">\nApple Canada Inc. <br />\nc/o Bank of America N.A, Canada Branch <br />\n200 Front Street West, Ste. 2600 <br />\nToronto, Ontario, M5V 3L2 <br />\n888-221-8488 <br />\n<br />\n<li class=\"rf-helpdetails-categorylistitem\"><b class=\"rf-helpdetails-strongtext\">Beneficiary</b>: Apple Canada Inc. c/o Bank of America N.A, Canada Branch</li>\n<li class=\"rf-helpdetails-categorylistitem\"><b class=\"rf-helpdetails-strongtext\">Financial institute number </b>: 241</li>\n<li class=\"rf-helpdetails-categorylistitem\"><b class=\"rf-helpdetails-strongtext\">Branch transmit number</b>: 56792 </li>\n<li class=\"rf-helpdetails-categorylistitem\"><b class=\"rf-helpdetails-strongtext\">Account #</b>: 46352240 </li>\n<li class=\"rf-helpdetails-categorylistitem\"><b class=\"rf-helpdetails-strongtext\">SWIFT CODE</b>: BOFACATT </li>\n</ul>\n<p class=\"rf-helpdetails-categorysummary\">If you have any questions about your wire transfer, you can call 1-866-222-3456.</p> </div>","id":"payment"},"last":false,"position":1,"first":true,"even":true},{"index":1,"value":{"link":null,"header":"Tax","description":"<h3 class=\"rf-helpdetails-categorysummarytitle\">Tax rate</h3>\n<p class=\"rf-helpdetails-categorysummary\">In accordance with local law, your Apple Online Store purchases will be taxed using the applicable tax rate(s) for your shipping address. If the tax rate changes before your purchase is shipped, the rate in effect at the time your order ships will apply.</p>\n<p class=\"rf-helpdetails-categorysummary\">Based on your shipping address, you may see a combination of these types of taxes on your order:</p>\n<ul class=\"rf-helpdetails-categorysummarylist\">\n<li class=\"rf-helpdetails-categorylistitem\">PST/QST - Provincial Sales Tax and Quebec Sales Tax</li>\n<li class=\"rf-helpdetails-categorylistitem\">GST - Goods and Services Tax</li>\n<li class=\"rf-helpdetails-categorylistitem\">HST - Harmonized Sales Tax (GST + PST)</li>\n</ul>\n<h3 class=\"rf-helpdetails-categorysummarytitle\">Tax-exempt orders</h3>\n<p class=\"rf-helpdetails-categorysummary\">To place an order on behalf of a tax-exempt organization or individual, please call an Apple Store Specialist at <span>1‑800‑MY‑APPLE</span>. You will need to provide proof of tax-exempt status for the address where the product is being shipped. The organization or individual name on the order must exactly match the tax-exempt certificate.\n</p>","id":"tax"},"last":false,"position":2,"first":false,"even":false},{"index":2,"value":{"link":null,"header":"Education Pricing","description":"<p class=\"rf-helpdetails-categorysummary\">Apple offers special pricing to students, teachers, administrators, and staff members. We also offer special pricing for home-schooling programs, pre-kindergarten, and purchases made on behalf of students.\n</p>\n\n<p class=\"rf-helpdetails-categorysummary\">If you live in Canada, visit the <a href=\"/ca/shop/browse/home/findyourschool\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: home/findyourschool\">Canada Apple Store for Education</a> to place your order for reduced prices on the full range of Mac computers, plus select third-party products. Please note that only orders placed on your country’s Apple Online Store for Education site are eligible for the special education pricing. </p>","id":"education"},"last":false,"position":3,"first":false,"even":true},{"index":3,"value":{"link":null,"header":"Promotions, Rebates, and Coupons","description":"<p class=\"rf-helpdetails-categorysummary\">Visit the <a href=\"https://www.apple.com/ca/promo\" data-slot-name=\"MainSection\" data-feature-name=\"Astro Link\" data-display-name=\"AOS: promo\" target=\"_blank\">Product Promotions <span class=\"visuallyhidden\">(Opens in a new window)</span></a> home page for a list of limited-time offers and to learn more about how to qualify, as well as review any Terms and Conditions for each promotion.</p>","id":"promotions"},"last":true,"position":4,"first":false,"even":false}],"size":4}}}; window.pageLevelData.helpTopSection = {"helpDetailsTopSection":"<div><h1 class=\"rf-helpdetails-headertitle\">Payment & Pricing</h1><p class=\"rf-helpdetails-headerdescription\">Read about the variety of payment options you can choose from when you purchase from apple.com, and learn how the tax on your order is calculated. Also, get more information about special pricing, offers, promotions, and other great deals with limited time availability.</p></div>"}; window.pageLevelData.eolOverlay = "<div class=\"redirect-notification\">\n <h2 class=\"redirect-notification-header\"><span>Looking for something?</span></h2>\n <div class=\"redirect-notification-body\"><span><p>We thought so. The page you’re looking for, however, is no longer available at apple.com. </p><p>We do have some similar information to share with you.</p></span></div>\n <button type=\"button\" class=\"redirect-notification-button button rect cancel\">\n <span><span>OK</span></span>\n </button>\n</div>"; </script> <div id="help-info-overlay" hidden> <h2 class="rf-help-overlaytitle" id="helpOverlayTitle">SALES & REFUND TERMS AND CONDITIONS (“TERMS”)</h2> <div class="as-shopagreement-item"> <p class="as-shopagreement-subcopy">For Quebec customers, please click <a href="https://www.apple.com/xf/shop/open/salespolicies" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/xf/shop/open/salespolicies">here</a> for terms.</p> <p class="as-shopagreement-subcopy">La clientèle du Québec est invitée à cliquer <a href="https://www.apple.com/xf/shop/open/salespolicies" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/xf/shop/open/salespolicies">ici</a> pour consulter les modalités.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Canada Sales and Refund Policy</h2> <p class="as-shopagreement-subcopy">Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products, whether you’re at the Apple Online Store, in an Apple Retail Store, or on the phone with the Apple Contact Center. (To make it visually easier on both of us, we’ll refer to these entities as the “Apple Store” in this policy.)</p> <br /> <p class="as-shopagreement-subcopy">As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s <a href="https://www.apple.com/ca/privacy" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: privacy" target="_blank">Privacy Policy <span class="visuallyhidden">(Opens in a new window)</span></a> and <a href="https://www.apple.com/legal/internet-services/terms/site.html" target="_blank">Terms of Use <span class="visuallyhidden">(Opens in a new window)</span></a>.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Standard Return Policy</h2> <p class="as-shopagreement-subcopy">We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.</p> <br /> <p class="as-shopagreement-subcopy">For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment method. In addition, please note the following:</p> <br /> <ul class="as-shopagreement-list"> <li class="as-shopagreement-listitem">Products can be returned only in the country or region in which they were originally purchased.</li> <li class="as-shopagreement-listitem">The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.</li> <li class="as-shopagreement-listitem">For returns to an Apple Retail Store for cash, cash equivalent, and cheque transactions over $750, Apple will mail a refund cheque to you within 10 business days.</li> <li class="as-shopagreement-listitem">Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.</li> <li class="as-shopagreement-listitem">Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.</li> <li class="as-shopagreement-listitem">Apple provides security features to enable you to protect your product in case of loss or theft. If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange.</li> <li class="as-shopagreement-listitem">For complete details on how to return a product purchased at the Apple Store please visit the <a href="/ca/shop/help/returns_refund" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/returns_refund" target="_blank">Returns & Refunds <span class="visuallyhidden">(Opens in a new window)</span></a> page.</li> </ul> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">iPhone, iPad and Watch Returns - Wireless Service Cancellation</h2> <p class="as-shopagreement-subcopy">Wireless carriers have different service cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. <strong class="rf-helpdetails-strongtext">Please contact your wireless service provider for more information.</strong></p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Apple Watch Returns</h2> <p class="as-shopagreement-subcopy">Apple Watch from the Edition collection may only be returned or exchanged if it’s in its original, undamaged, and unmarked condition after passing inspection at Apple’s offsite facility. Depending on your original form of tender, a cheque, wire transfer, or refund to your debit/credit card will be issued within 10 business days provided the returned item is in its original condition.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Additional Apple Product Terms</h2> <p class="as-shopagreement-subcopy">The purchase and use of Apple products are subject to additional terms and conditions found at <a href="https://www.apple.com/legal/sla" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: www.apple.com/legal/sla" target="_blank">https://www.apple.com/legal/sla/ <span class="visuallyhidden">(Opens in a new window)</span></a> and <a href="https://www.apple.com/ca/legal/warranty" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: legal/warranty" target="_blank">https://www.apple.com/legal/warranty/ <span class="visuallyhidden">(Opens in a new window)</span></a>.</p> <br /> <p class="as-shopagreement-subcopy">Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The common term for modifying an iPhone is jail-breaking, with a particular emphasis on the second part of that term. That’s why we strongly, almost emphatically, recommend that you do not do so. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its repair will not be covered under the warranty.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Pricing and Price Reductions/Corrections</h2> <p class="as-shopagreement-subcopy">Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the <a href="/ca/shop/help/payments" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/payments" target="_blank">Payment & Pricing <span class="visuallyhidden">(Opens in a new window)</span></a> page. In the event you have been charged more than the posted price for a product in an Apple Retail Store, please see a Manager for a refund of the overcharge.</p> <p class="as-shopagreement-subcopy">Should Apple reduce its price on any Apple-branded product within 15 calendar days from the date you receive your product, feel free to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current selling price. To receive the refund or credit you must contact Apple within 15 calendar days of the price change. Please note that this excludes limited-time price reductions, such as those that occur during special sales events, such as Black Friday or Cyber Monday.</p> <p class="as-shopagreement-subcopy">Price protection is only available for up to 10 units of a particular product. Additionally, we may require that you have the product with you or otherwise have proof of possession when requesting price protection.</p> <p>Prices shown are in Canadian dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Order Acceptance/Confirmation</h2> <p class="as-shopagreement-subcopy">Apple may, in its sole discretion, refuse or cancel any order and limit order quantity. Apple may also require additional qualifying information prior to accepting or processing any order. Once we receive your Online or Call Center order, we’ll provide you with an email order confirmation. Your receipt of an order confirmation, however, does not signify Apple’s acceptance of your order, nor does it constitute confirmation of our offer to sell; we are simply confirming that we received your order. The Apple Store reserves the right at any time after receiving your order to accept or decline your order for any reason. If Apple cancels an order after you have already been billed, Apple will refund the billed amount.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Shipping & Delivery</h2> <p class="as-shopagreement-subcopy">Please review the <a href="/ca/shop/help/shipping_delivery" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/shipping_delivery" target="_blank">Shipping & Pickup <span class="visuallyhidden">(Opens in a new window)</span></a> page to learn about how and when you will receive the products you purchased from the Apple Store. Since the actual delivery of your order can be impacted by many events beyond Apple’s control once it leaves our facilities, Apple cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.</p> <p class="as-shopagreement-subcopy">As Apple takes care of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product(s) shall pass to you when you, or a person designated by you, acquires physical possession of the product(s). Title in the product(s) shall pass to you when the product(s) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please contact Apple to resolve.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">In-Store Pickup and Return</h2> <p class="as-shopagreement-subcopy">Apple offers in-store pickup for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. Financing payment method does not qualify for in-store pickup. Only you or the person designated by you may pick up the item(s) purchased. A government-issued photo ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We’ll also send you a reminder or two, just in case it slips your mind. If you don’t pick up your order, Apple may cancel it. Please visit <a href="/ca/shop/help/shipping_delivery" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: help/shipping_delivery" target="_blank">Shipping & Pickup <span class="visuallyhidden">(Opens in a new window)</span></a> for complete details about in-store pickup.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Pickup Contact</h2> <p class="as-shopagreement-subcopy">If you select in-store pickup, you may designate a third party to pick up your order. You must provide the name and email address of the third party. Please note that certain products and payment methods are not eligible for in-store pickup by a third party. The third party will need to bring a government-issued photo ID and order number for pickup. Apple is not responsible for actions taken by the third party once your item(s) have been picked up.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Consumers Only</h2> <p class="as-shopagreement-subcopy">The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your order if we suspect you are purchasing products for resale.</p> </div> <div class="as-shopagreement-item"> <h4>Canada Shipping Only</h4> <p>Products purchased online from Apple will only be shipped to addresses within Canada and are subject to Canadian, U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in compliance with these export laws and regulations. To purchase Apple products online from outside of Canada, please <a href="/ca/shop/browse/open/country_selector" data-slot-name="OverlayContent" data-feature-name="Astro Link" data-display-name="AOS: open/country_selector" target="_blank">click here</a> for international store information.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Product Availability and Limitations</h2> <p class="as-shopagreement-subcopy">Given the popularity and/or supply constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we’re building them as fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an order. Furthermore, there may be occasions when Apple confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered, Apple will cancel the order and refund your purchase price in full.</p> </div> <div class="as-shopagreement-item"> <h2 class="as-shopagreement-subheading">Gift Cards</h2> <p class="as-shopagreement-subcopy">For Apple Store Gift Card Terms and Conditions, please visit <a href="https://www.apple.com/legal/giftcards/applestore/" target="_blank">click here<span class="visuallyhidden">(Opens in a new window)</span></a>.</p> </div> </div> <script crossorigin="anonymous">dciddstr = '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';</script> <div id="portal"></div> </body> </html>