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Health)</span></div></div></div> <h1 class="title" id="page-title">Urgent Care Options</h1> <div class="content-top"> </div> <div id="main-wrapper"> <div id="main" class="clearfix"> <div id="content" class="column"> <div class="inside"> <a id="main-content"></a> <div class="tabs"></div> <div class="region region-content"> <div id="block-system-main" class="block block-system"> <div class="content"> <div id="node-206" class="node node-page slider-secondary clearfix" about="/services/urgent-care-options" typeof="sioc:Item foaf:Document"> <span property="dc:title" content="Urgent Care Options" class="rdf-meta element-hidden"></span><span property="sioc:num_replies" content="0" datatype="xsd:integer" class="rdf-meta element-hidden"></span> <div class="content"> <div class="field field-name-field-body field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p class="par-biggest">You have several options for seeking care if you are in the Bay Area and have an <strong>acute issue</strong> arise. SMHW is always there to assist you and provide triage over the phone during business hours. Please see other options for medical and mental health needs below.</p> <h2 class="header-demarcation full" style="margin-bottom: 20px;"><a id="med" name="med"></a>Medical Concerns:</h2> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Emergency Room</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li><strong>For emergency care, <a href="https://studentmentalhealth.ucsf.edu/crisis/er-locations-san-francisco"> proceed to the nearest emergency room</a>.</strong></li> <li>UC SHIP Students pay a $125 copay (waived if admitted)</li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Network Urgent Care Provider</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <p><strong>Follow these steps to find care in your plan:</strong></p> <p><strong>Step 1:</strong> Go to <a href="http://anthem.com/ca/find-care">anthem.com/ca/find-care</a>.</p> <p><strong>Step 2:</strong> Search as a member or guest.</p> <p style="margin-left: 40px;"><strong>For members</strong> — Select Log in for Personalized Search on the left. To help you find care providers who would be a good fit for you, we sort your search results and provide the top three matches using Personalized Match. There are more options available below your top three, and you can always re-sort these search results by distance or name.</p> <p style="margin-left: 40px;"><strong>For guests</strong> — If you are not enrolled yet in an Anthem plan, you also can search as a guest. Choose Basic search as a guest. Then answer the questions regarding the type of care you need, the state you need care in, and the type of plan you want to search under.</p> <ul style="margin-left: 40px;"> <li>Select the type of plan or network — medical.</li> <li>Choose the state where the plan or network is located.</li> <li>Select Medical (Student Health) for how you get your insurance.</li> <li>Choose a plan or network — in this case, UCSHIP PPO.</li> <li>Select the Continue button.</li> </ul> <p><strong>Step 3:</strong> Enter your city, county, or ZIP code. You also can search by doctor, or procedure, as well as using other care-related terms.</p> <p><strong>Step 4: </strong>View your search results. You can filter your results by selecting the relevant boxes on the left or browsing by list or map views.</p> <ul> <li>UC SHIP enrollees will have a $25 copay.</li> </ul> <h3><a id="UrgentCare" name="UrgentCare"></a>Urgent care centers in San Francisco</h3> <p> </p> <p><strong>Concentra Urgent Care</strong><br /> 2 Connecticut Street<br /> San Francisco, CA 94107<br /> Tel: 415-621-5055</p> <p><b>UCSF Health-Go Health Urgent Care</b><br /> 2395 Lombard Street<br /> OPEN Mon.-Fri., 8 a.m. – 8 p.m.<br /> Sat.-Sun., 9 a.m. – 4 p.m.<br /> Tel: 415-796-2242</p> <p><b>UCSF Health-Go Health Urgent Care</b><br /> 199 W. Portal Ave<br /> OPEN Mon.-Fri., 8 a.m. – 8 p.m.<br /> Sat.-Sun., 9 a.m. – 4 p.m.<br /> Tel: 415-821-8798</p> <p><b>Additoinal UCSF Health-Go Health Urgent Care Locations</b></p> <ul> <li>Valencia: 1085 Valencia Street 94110</li> <li>North Beach: 170 Columbus Avenue, Suite 110 94133</li> <li>Castro: 2288 Market Street 94114</li> <li>Glen Park: 2895 Diamond Street 94131</li> <li>Cole Valley: 930 Cole Street, Suite 102 94117</li> </ul> <p> </p> <ul> <li>You can seek care at non-network facilities as well, but the cost to you will be higher.</li> </ul> <p> </p> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>LiveHealth Online</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li>A video-based visit with your choice of primary care provider. Appointment lead time may be a immediate, a few minutes, or few hours.</li> <li>$0 copay for UC SHIP enrolled. $59 for students without UC SHIP. Non-UC SHIP enrollees can also <a href="/sites/g/files/tkssra9906/f/wysiwyg/pdfs/UCSF_LHOFlyer_01Jan2020.pdf">access the service for a co-pay</a> (copay will vary based on service).</li> <li><a href="https://www.livehealthonline.com/" target="_blank">Click here to connect to LiveHealth Online</a>. Create an account and have your UC SHIP membership numbers (starts with XDP) ready to enter. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.</li> <li>Select a provider and schedule!</li> <li>Please be ready to enter SMHW’s email (<a href="/cdn-cgi/l/email-protection#2f5c475c6f5a4c5c49014a4b5a" target="_blank"><span class="__cf_email__" data-cfemail="4d3e253e0d382e3e2b63282938">[email protected]</span></a>) when logging in to LHO so your clinical summary is forwarded to your chart for continuity of care.</li> <li>For more information about LiveHealth Online:<br /> <p class="webedit-indent-1"><a href="/sites/g/files/tkssra9906/f/wysiwyg/pdfs/UCSF_LHOFlyer_01Jan2020.pdf" target="_blank">Overview of LiveHealth Online </a></p> </li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Nurse Advice Line</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li>Call 877-351-3457 to speak to a registered nurse about a health concern</li> <li>There is no cost to call the Nurse Advice Line.</li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>UCSF Acute Care Clinic</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li><a href="https://www.google.com/maps/place/UCSF+Screening+%26+Acute+Care+Clinic/@37.7640002,-122.4598209,17z/data=!3m2!4b1!5s0x80858757683b8f71:0xdce999e0fe4ba12e!4m6!3m5!1s0x808587576439924d:0x6e455ba8bf90a73e!8m2!3d37.763996!4d-122.457246!16s%2Fg%2F1tjwhzrt?entry=ttu">Acute Care Clinic & Respiratory Screening Center</a></li> <li>Mon - Sun, 8 a.m. - noon, 1 p.m. - 5 p.m.</li> <li>For UC SHIP enrollees, referral is required from <strong>UCSF Health Primary Care</strong> through September 10, 2024.</li> <li>UC SHIP students pay a $25 copay</li> </ul> </div> </div> <div class="sky item-block"> <h2 class="sm-item-block-label"><a id="mental" name="mental"></a>Mental Health Concerns:</h2> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Emergency Room</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li><strong>For emergency care, <a href="/crisis/er-locations-san-francisco" target="_blank"> proceed to the nearest emergency room</a>.</strong></li> <li>UC SHIP Students pay a $125 copay (waived if admitted)</li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Mental Health Consult Line</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li>Call 415-476-1281 (option 2); 24/7</li> <li>Phone call with a therapist, immediate access or short hold time.</li> <li>No cost</li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>Urgent Care Center</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li>A provider visit if you need an urgent med refill. You will need to secure message SMHW for a retro-referral through <a href="https://myhealthrecord.ucsf.edu" target="_blank">the MyHealthRecord.com student portal</a> if seen at UCSF Urgent Care.</li> <li><a href="https://studentmentalhealth.ucsf.edu/services/urgent-care-options#Network-Urgent-Care-Provider" target="_blank">Locate an urgent care center</a> and call to schedule or inquire about drop in availability.</li> <li>$25 copay (take your paper or mobile insurance ID)</li> </ul> </div> </div> <div class="collapse-item"> <div aria-expanded="false" class="header-text" role="button" tabindex="0"> <p>LiveHealth Online</p> </div> <div aria-hidden="true" class="content-text" role="region" tabindex="-1"> <ul> <li>A video-based visit with your choice of <strong>therapist or psychiatrist</strong>. Appointment lead time may be same day or a day or two. Psychiatry can refill urgent med requests.</li> <li>$0 copay for UC SHIP enrolled. Non-UC SHIP enrollees can also <a href="/sites/g/files/tkssra9906/f/wysiwyg/pdfs/UCSF_LHOFlyer_01Jan2020.pdf">access the service for a co-pay</a> (copay will vary based on service).</li> <li><a href="https://www.livehealthonline.com/" target="_blank">Click here to connect to LiveHealth Online</a>. Create an account and have your UC SHIP membership numbers (starts with XDP) ready to enter. You may also access LHO from your smartphone by searching for the LiveHealth Online Mobile app.</li> <li>Select a provider & schedule!</li> <li>Please be ready to enter SMHW’s email (<a href="/cdn-cgi/l/email-protection#c497898c938491879782eaa1a0b1"><span class="__cf_email__" data-cfemail="c0938d889780b5a3b3a6eea5a4b5">[email protected]</span></a>) when logging in to LHO so your clinical summary is forwarded to your chart for continuity of care.</li> <li>For more information <a href="/sites/g/files/tkssra9906/f/wysiwyg/pdfs/UCSF_LHOFlyer_01Jan2020.pdf" target="_blank">Overview of LiveHealth Online</a></li> </ul> </div> </div> </div> </div></div></div> </div> </div> </div> </div> </div> </div> </div> <div id="sidebar" class="column"> <div class="sidebar_top"> <div class="region region-sidebar-top"> <div id="block-menu-block-2" class="block block-menu-block"> <h3><a href="/services/overview-services" class="active-trail">Services</a></h3> <div class="content"> <div class="menu-block-wrapper menu-block-2 menu-name-main-menu parent-mlid-0 menu-level-2"> <ul class="menu"><li class="first leaf menu-mlid-1981"><a href="/services/overview-services" title="">Overview of Services</a></li> <li class="leaf menu-mlid-1856"><a href="/service/lets-talk">Let's Talk</a></li> <li class="leaf menu-mlid-2136"><a href="https://studentmentalhealth.ucsf.edu/services/overview-services#BriefConsult" title="">Brief Consult</a></li> <li class="leaf menu-mlid-2001"><a href="/services/brief-counseling">Brief Counseling</a></li> <li class="leaf menu-mlid-1996"><a href="/services/one-session-at-a-time">One Session at a Time</a></li> <li class="leaf menu-mlid-2006"><a href="/services/long-term-counseling">Long Term Counseling</a></li> <li class="leaf menu-mlid-1991"><a href="/services/urgent-contact">Urgent Contact (Mental Health)</a></li> <li class="leaf menu-mlid-2081"><a href="/services/psychiatry">Psychiatry</a></li> <li class="leaf menu-mlid-2011"><a 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94143<br /> <b>Telephone:</b> (415) 476-1281<br /> <strong>email: </strong><a href="/cdn-cgi/l/email-protection#1c6f71746b5c697f6f7a32797869"><span class="__cf_email__" data-cfemail="d5a6b8bda295a0b6a6b3fbb0b1a0">[email protected]</span></a></p> <p> </p> </div> <div class="wysiwyg_threecols--second bg--undefined bg--transparent"> <p><strong>Mission Bay</strong><br /> 1675 Owens St.,<br /> Rutter Center, 3rd Floor, room 330<br /> San Francisco, CA 94158<br /> <strong>Telephone:</strong> (415) 476-1281<br /> <strong>email: </strong><a href="/cdn-cgi/l/email-protection#7c0f11140b3c091f0f1a52191809"><span class="__cf_email__" data-cfemail="c9baa4a1be89bcaabaafe7acadbc">[email protected]</span></a></p> <p> </p> </div> <div class="wysiwyg_threecols--third bg--undefined bg--transparent"> <p class="par-biggest">Key Resources</p> <p><a href="https://success.ucsf.edu/" target="_blank">Student Success Center</a></p> <p><a href="https://careadvocate.ucsf.edu/" target="_blank">CARE Advocate</a></p> 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