System requirements for Library electronic resources

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aem-GridColumn--offset--small--0 aem-GridColumn--default--6 aem-GridColumn--offset--default--0"><span data-component_type="experience-fragment" data-component_id="experiencefragment_socialFollow-1002671834" data-component_title="System requirements"> </span> </div> <div class="sub-navigation aem-GridColumn aem-GridColumn--default--12"> </div> <div class="skip-to-target aem-GridColumn aem-GridColumn--default--12"><span data-component_type="skip-to-target" data-component_id="skip-target-727924200" data-component_title="Skip to: Target"> <div id="main-content" tabindex="-1"></div> </span> </div> <div class="responsivegrid fixed-width aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--small--12 aem-Grid--default--12 aem-Grid--medium--12 "> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-1551572458" data-component_title="System requirements"> <div class="cmp-spacer__small"></div> </span> </div> <div class="column-layout uds-component padded-left padded-right aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout_copy_c-152255267" data-component_title="System requirements"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text_copy-2090313567" data-component_title="System requirements"> <div class="cmp-text"> <h2>System requirements for Library electronic resources</h2> </div> </span> </div> </div> </div> </span></div> <div class="column-layout uds-component padded-left padded-right aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="column-layout" data-component_id="column_layout-1157054077" data-component_title="System requirements"> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12"> <div class="responsivegrid aem-GridColumn--default--none aem-GridColumn aem-GridColumn--default--12 aem-GridColumn--medium--12 aem-GridColumn--small--12 aem-GridColumn--offset--default--0"> <div class="text uds-component section"> <span data-component_type="text" data-component_id="text_copy-831230529" data-component_title="System requirements"> <div class="cmp-text"> <p>The following computer system requirements are recommended for accessing UNSW Library's electronic resources.</p> <h3>Internet browsers</h3> <h4>Supported browsers</h4> <p>Recent versions of:</p> <ul> <li>Google Chrome</li> <li>Microsoft Edge</li> <li>Mozilla Firefox</li> <li>Safari.</li> </ul> <p>For mobile phone compatibility, UNSW students and staff should use Uni-Verse (the official UNSW mobile app) when searching the <a href="/collection" target="_self" data-click_category="TextComponentRichText" data-click_id="text_Library collection" data-click_title="RichText" data-click_name="Library collection">Library collection</a>.</p> <h4>Browser settings</h4> <ul> <li>Enable scripts</li> <li>Enable cookies<br /> </li> <li>Enable pop-up windows</li> <li>Enable foreign language characters</li> <li>Clear cache<br /> </li> <li>Avoid bookmarks because URLs regularly change and are subject to redirects, session IDs and authentication details</li> <li>Some browser add-ons may cause conflict - disable them temporarily and check if this restores functionality</li> </ul> <p>For browser tools to help you access resources when off campus, see <a href="/using-the-library/access-to-online-resources/search-tools-and-plugins" target="_self" data-click_category="TextComponentRichText" data-click_id="text_search tools and plugins" data-click_title="RichText" data-click_name="search tools and plugins">search tools and plugins</a>.</p> <h3>Authentication and security</h3> <h4>Security software/firewall restrictions</h4> <p>Access to UNSW Library's electronic resources may be prevented by Internet security software on personal computers (e.g. Norton Internet Security, Symantec) or firewall restrictions at a non-campus location (e.g. your workplace). This may be indicated by the following type of error messages:</p> <ul> <li>Access denied.</li> <li>The requested item could not be loaded by the proxy.</li> </ul> <p>Turn off the software temporarily and check if this restores access. Contact your IT consultant for assistance.</p> <h4>Usernames and passwords</h4> <p>UNSW students and staff can sign in to UNSW Library Login screens with your current activated UNSW <a title="UNSW IT - Identity manager for staff" href="https://www.myit.unsw.edu.au/services/staff/identity-manager-staff" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_staff" data-click_title="RichText" data-click_name="staff">staff</a> / <a title="UNSW IT - Identity manager for students" href="https://www.myit.unsw.edu.au/services/students/identity-manager-students" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_student" data-click_title="RichText" data-click_name="student">student</a> zID number and zPass. Contact <a href="https://www.myit.unsw.edu.au/contact-us" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_IT at UNSW" data-click_title="RichText" data-click_name="IT at UNSW">IT at UNSW</a> if you do not have your login details.</p> <p>Other Library membership groups can sign in to myLibrary with your current Library membership ID and password. <a href="/about-unsw-library/contact-us" target="_self" data-click_category="TextComponentRichText" data-click_id="text_Contact us" data-click_title="RichText" data-click_name="Contact us">Contact us</a> if you do not have your login details.</p> <p>When off campus, you will be prompted with an initial login screen that requires your UNSW <a title="UNSW IT - Identity manager for staff" href="https://www.myit.unsw.edu.au/services/staff/identity-manager-staff" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_staff" data-click_title="RichText" data-click_name="staff">staff </a>/ <a title="UNSW IT - Identity manager for students" href="https://www.myit.unsw.edu.au/services/students/identity-manager-students" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_student" data-click_title="RichText" data-click_name="student">student</a> zID number and zPass. UNSW Library supports single sign on and automatically applies your off-campus authentication credentials to <a href="/mylibrary" target="_self" data-click_category="TextComponentRichText" data-click_id="text_myLibrary" data-click_title="RichText" data-click_name="myLibrary">myLibrary</a>.</p> <p>Some resources require additional resource-specific usernames and passwords. Resource access login information will appear in a new tab/window when you select the relevant link under <i>View it</i> on the Library collection record. Login details and passwords are for UNSW individual use only and must not be shared or bookmarked. Authentication details are subject to change.</p> <p>Some client and membership groups are not eligible for University-wide authentication and are currently unable to access some resources and systems requiring a UNSW staff/student zID number and zPass.</p> <h4>UNSW VPN</h4> </div> </span> </div> <div class="contentfragment uds-component section"> <div class="cmp-contentfragment" data-cmp-contentfragment-model="unsw-common/Common Articles/models/article" data-cmp-contentfragment-path="/content/dam/text/en/library/library-vpn-info"> <div class="cmp-contentfragment__elements"> <div class="cmp-contentfragment__element cmp-contentfragment__element--articleContent" data-cmp-contentfragment-element-type="string"> <p>UNSW Remote access VPN connection routes all your internet traffic through the UNSW network to replicate on-campus access to resources.<br /> </p> <p>For more information including step by step installation and connection guides for your operating system see <a title="UNSW IT - Connect to the VPN" href="https://www.unsw.edu.au/myit/services/wifi-network/vpn" target="_blank" data-click_category="TextComponentRichText" data-click_id="text_UNSW Remote access VPN" data-click_title="RichText" data-click_name="UNSW Remote access VPN">UNSW Remote access VPN</a>.</p> </div> </div> </div> </div> </div> </div> </span></div> <div class="spacer aem-GridColumn aem-GridColumn--default--12"> <span data-component_type="spacer" data-component_id="spacer-139075660" data-component_title="System requirements"> <div class="cmp-spacer__medium"></div> </span> </div> </div> </div> <div class="responsivegrid aem-GridColumn--offset--medium--0 aem-GridColumn--small--none aem-GridColumn--medium--none aem-GridColumn--default--none aem-GridColumn--medium--12 aem-GridColumn aem-GridColumn--small--12 aem-GridColumn--offset--small--0 aem-GridColumn--default--8 aem-GridColumn--offset--default--0"> <div class="aem-Grid aem-Grid--8 aem-Grid--small--12 aem-Grid--default--8 aem-Grid--medium--12 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