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class="node node clearfix node-type-hln_page" id="node-8"> <div class="node-inner"> <span class="submitted"><div class="author">By <span class="author-name" itemprop="author">System Admin</span></span></div><div class="timestamp">updated<span class="ts-value" itemprop="datePublished">6:51 AM EST, Mon November 12, 2012</span></div></span> <div class="content"> <p>In this section we have provided answers to our most frequently asked questions. If you do not see the answer to your question here, please <a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/feedback/#cnn_FBKHLN" target="_blank">contact us</a>.</p> <p><strong>ABOUT US:</strong> To learn <a href="/web/20150905122103/http://www.hlntv.com/hln-about-us">more about HLN and HLNtv.com</a>, including information about our programs and anchors.</p> <p><strong>CONTACT US: </strong>Help us make your comments count. Use our <a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/feedback/#cnn_FBKHLN" target="_blank">viewer comment page</a> to tell us what you think about our shows, our anchors, and our hot topics for the day.</p> <p><strong>FREQUENTLY ASKED QUESTIONS:</strong></p> <p><strong>Where can I view a schedule of HLN's programming?</strong></p> <p><a href="/web/20150905122103/http://www.hlntv.com/schedule">HLN TV Schedule</a></p> <p><strong>Can I send my feedback about HLN programming?</strong></p> <p>Yes, HLN appreciates viewers taking the time to <a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/feedback/#cnn_FBKHLN" target="_blank">contact us</a>. While we can't respond to every e-mail personally, viewers' input is forwarded to the appropriate department for review.</p> <p><strong>Do you provide transcripts of HLN programming on your Web site?</strong></p> <p>HLN provides limited transcripts of programming, on our <a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/transcripts">transcripts page</a>. You can access these transcripts for two weeks by clicking on the airdate. Older transcripts are archived by show. Not all of HLN's programming will be posted to the Web site.</p> <p>Below are transcripts for some of our HLN shows:</p> <ul> <li><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/ijvm.html" target="_blank">Issues with Jane Velez-Mitchell</a></li> <li><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/joy.html" target="_blank">The Joy Behar Show</a></li> <li><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/ng.html" target="_blank">Nancy </a><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/ng.html" target="_blank">Grace</a></li> <li><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/sbt.html" target="_blank">Showbiz Tonight</a></li> <li><a href="https://web.archive.org/web/20150905122103/http://transcripts.cnn.com/TRANSCRIPTS/ddhln.html" target="_blank">Dr. Drew</a></li> </ul> <p><strong>Can I take a tour of CNN and HLN?</strong></p> <p>Yes. A <a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/studiotour" target="_blank">guided tour</a> at CNN headquarters in Atlanta, Georgia, offers a behind-the-scene look at the history of the CNN group networks, coverage of events that shape the world and state-of-the-art studios that reach more than 1 billion people. For information, call (404) 827-2300 or 877-4CNNTOUR, or e-mail at <a href="https://web.archive.org/web/20150905122103/mailto:atltour@cnn.com">atltour@cnn.com</a>.</p> <p><strong>Where can I purchase HLN merchandise?</strong></p> <p><a href="https://web.archive.org/web/20150905122103/http://www.cnnstoreonline.com/shopping/department.aspx?node=1.10" target="_blank">The Turner Store Online</a></p> <p> </p> <p><strong>CLOSED CAPTIONS:</strong></p> <div><strong>Closed Captioning on HLN</strong></div> <div> </div> <div>All television programming on HLN in the US is broadcast with closed captions. If you are not receiving closed captions, please be sure your television is set to correctly receive our CC signal. If, after confirming that your television is set correctly, you still are unable to view this programming with closed captions, please contact your TV service provider.</div> <div> </div> <div><strong>Closed Captioning on HLNtv.com</strong></div> <div> </div> <div>For specific inquiries regarding closed captioning delivered via HLNtv.com, please contact:</div> <div> </div> <div>Kathleen Rodriguez, Corporate Legal Manager</div> <div>Turner Broadcasting System, Inc.</div> <div>1050 Techwood Drive, NW</div> <div>Atlanta, GA 30318-5604</div> <div>Tel: 404-827- 3111</div> <div>Fax: 404-878-4640</div> <div><a href="https://web.archive.org/web/20150905122103/mailto:IPClosedCaptioning@turner.com">IPClosedCaptioning@turner.com</a></div> <div> </div> </div> </div>  </div>  </div>  </div> </div> <div id="content-bottom"> <div id="block-sdi_ad_regions-bot-728x90-ad" class="block block-sdi_ad_regions"> <h2>Advertisement</h2> <div class="content"> <div><span class="ad-string"></span></div><div id="ad_bnr_btf_01" class="bot-728x90-ad ad-container"></div> </div> </div> </div> </div> <footer id="footer"> <div id="footer-wrapper"> <a href="/web/20150905122103/http://www.hlntv.com/" title="Home" rel="home" id="logo-footer"> </a> <ul class="links" id="footer-user-links"><li class="menu-53837 first"><a href="/web/20150905122103/http://www.hlntv.com/">HOME</a></li> <li class="menu-53839"><a href="https://web.archive.org/web/20150905122103/http://hlntv.com/topics">TOPICS</a></li> <li class="menu-53841"><a href="https://web.archive.org/web/20150905122103/http://hlntv.com/schedule">SCHEDULE</a></li> <li class="menu-53843"><a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/video/?/video/cvptve/cvpstream2">WATCH NOW</a></li> <li class="menu-53845"><a href="https://web.archive.org/web/20150905122103/http://goo.gl/Kdo2xU " title="">HLN ON LOCKET</a></li> <li class="menu-53847 last"><a href="https://web.archive.org/web/20150905122103/http://www.cnn.com/" title="">CNN.COM</a></li> </ul> <form action="https://web.archive.org/web/20150905122103/http://www.hlntv.com/search/content" accept-charset="UTF-8" method="post" id="search-theme-form"> <div><div id="search" class="container-inline"> <div class="form-item" id="edit-search-theme-form-1-wrapper"> <input type="text" maxlength="128" name="search_theme_form" id="edit-search-theme-form-1" size="15" value="Search" title="Enter the terms you wish to search for." class="form-text search-input-text custom-search-default-value"/> </div> <input type="submit" name="op" id="edit-submit" value="Search" class="form-submit"/> <input type="hidden" name="form_build_id" id="form-75d38285ddee8b5c89ad9d4367c1bc5c" value="form-75d38285ddee8b5c89ad9d4367c1bc5c"/> <input type="hidden" name="form_id" id="edit-search-theme-form" value="search_theme_form"/> <input type="hidden" name="default_text" id="edit-default-text" value="Search" class="default-text"/> </div> </div></form> <div class="legal"> TM & 漏 2015 Cable News Network, Inc. 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