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[data-row*="middle"] {background-color:#ffffff;background-image:none;--theme-border-top:none;--theme-border-bottom:none;--theme-box-shadow:0px 0px 20px rgba(51, 51, 51, 0.2);} [data-header*="type-1"] .ct-header [data-sticky*="yes"] [data-row*="middle"] > div {--theme-border-top:none;--theme-border-bottom:none;} [data-header*="type-1"] [data-id="mobile-menu"] {--theme-font-weight:400;--theme-font-size:30px;--theme-link-initial-color:#ffffff;--theme-link-hover-color:var(--theme-palette-color-4);--mobile-menu-divider:none;} [data-header*="type-1"] #offcanvas {--theme-box-shadow:0px 0px 70px rgba(0, 0, 0, 0.35);--side-panel-width:500px;} [data-header*="type-1"] #offcanvas .ct-panel-inner {background-color:rgba(18, 21, 25, 0.98);} [data-header*="type-1"] [data-id="search"] {--theme-icon-size:18px;--theme-icon-color:var(--theme-palette-color-3);--theme-icon-hover-color:var(--theme-palette-color-1);} [data-header*="type-1"] [data-id="search"] .ct-label {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;} [data-header*="type-1"] #search-modal .ct-search-results {--theme-font-weight:500;--theme-font-size:14px;--theme-line-height:1.4;} [data-header*="type-1"] #search-modal .ct-search-form {--theme-link-initial-color:#ffffff;--theme-link-hover-color:var(--theme-palette-color-2);--theme-form-text-initial-color:#ffffff;--theme-form-text-focus-color:#ffffff;--theme-form-field-border-initial-color:rgba(255, 255, 255, 0.2);--theme-button-text-initial-color:rgba(255, 255, 255, 0.7);--theme-button-text-hover-color:#ffffff;--theme-button-background-initial-color:var(--theme-palette-color-1);--theme-button-background-hover-color:var(--theme-palette-color-1);} [data-header*="type-1"] #search-modal {background-color:rgba(18, 21, 25, 0.98);} [data-header*="type-1"] .ct-header [data-row*="top"] {--height:60px;background-color:#ffffff;background-image:none;--theme-border-top:none;--theme-border-bottom:1px solid rgba(105, 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[data-header*="type-1"] .ct-header [data-id="search-input"] {--max-width:25%;--theme-form-field-border-initial-color:#e0e5eb;--theme-form-field-border-focus-color:var(--theme-palette-color-1);} [data-header*="type-1"] .ct-header [data-middle="search-input"] {--search-box-max-width:25%;} [data-header*="type-1"] [data-id="account"][data-state="in"] {--theme-icon-size:15px;} [data-header*="type-1"] [data-id="account"] {--avatar-size:16px;} [data-header*="type-1"] #account-modal .ct-account-modal {background-color:var(--theme-palette-color-8);--theme-box-shadow:0px 0px 70px rgba(0, 0, 0, 0.35);} [data-header*="type-1"] #account-modal {background-color:rgba(18, 21, 25, 0.7);} [data-header*="type-1"] [data-id="account"] .ct-label {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;} [data-header*="type-1"] [data-id="account"] .ct-account-item {--theme-link-initial-color:#ffffff;--theme-link-hover-color:var(--theme-palette-color-1);} [data-header*="type-1"] #account-modal .ct-toggle-close {--theme-icon-color:rgba(255, 255, 255, 0.69);} [data-header*="type-1"] [data-id="account"] .ct-header-account-dropdown {--dropdown-top-offset:15px;--theme-font-size:14px;--dropdown-background-color:var(--theme-palette-color-8);--dropdown-items-background-hover-color:rgba(0, 0, 0, 0.05);--theme-border:1px solid rgba(0, 0, 0, 0.05);--theme-box-shadow:0px 10px 20px rgba(41, 51, 61, 0.1);} [data-header*="type-1"] [data-sticky*="yes"] [data-id="account"] .ct-header-account-dropdown {--sticky-state-dropdown-top-offset:15px;} [data-header*="type-1"] .ct-header [data-id="GSGvla"] {--max-width:100%;--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:700;--theme-text-transform:uppercase;--theme-font-size:30px;--theme-line-height:1.3;} [data-header*="type-1"] .ct-header [data-id="EEoe8S"] .ct-button-ghost {--theme-button-text-initial-color:var(--theme-button-background-initial-color);--theme-button-text-hover-color:#ffffff;} [data-header*="type-1"] .ct-header [data-id="EEoe8S"] {--theme-button-background-initial-color:#ee2939;--theme-button-background-hover-color:var(--theme-palette-color-3);--theme-button-border-radius:30px;} [data-header*="type-1"] .ct-header [data-id="HtOcTe"] {--max-width:100%;--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:700;--theme-text-transform:none;--theme-font-size:30px;--theme-line-height:1.3;} [data-header*="type-1"] {--header-height:120px;--header-sticky-height:50px;} [data-header*="type-1"] .ct-header {background-image:none;} [data-header*="type-1"] [data-sticky*="yes"] {background-image:none;} [data-footer*="type-1"] .ct-footer [data-row*="bottom"] > div {--container-spacing:25px;--columns-gap:60px;--theme-border:none;--theme-border-top:none;--theme-border-bottom:none;--grid-template-columns:repeat(2, 1fr);} [data-footer*="type-1"] .ct-footer [data-row*="bottom"] .widget-title {--theme-font-size:16px;} [data-footer*="type-1"] .ct-footer [data-row*="bottom"] {--theme-border-top:none;--theme-border-bottom:none;background-color:var(--theme-palette-color-3);} [data-footer*="type-1"] [data-id="copyright"] {--theme-font-weight:400;--theme-font-size:15px;--theme-line-height:1.3;--theme-text-color:#ffffff;--theme-link-initial-color:#ffffff;--theme-link-hover-color:#ffffff;} [data-footer*="type-1"] [data-column="copyright"] {--horizontal-alignment:right;} [data-footer*="type-1"] .ct-footer [data-id="text"] {--max-width:100%;--theme-font-size:15px;--theme-line-height:1.3;--theme-text-color:var(--theme-palette-color-5);--theme-link-initial-color:#ffffff;--theme-link-hover-color:#ffffff;} [data-footer*="type-1"][data-footer*="reveal"] .site-main {--footer-box-shadow:0px 30px 50px rgba(0, 0, 0, 0.1);} [data-footer*="type-1"] .ct-footer {background-color:var(--theme-palette-color-6);} [data-footer*="type-1"] footer.ct-container {--footer-container-bottom-offset:50px;--footer-container-padding:0px 35px;}:root {--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:400;--theme-text-transform:none;--theme-text-decoration:none;--theme-font-size:17px;--theme-line-height:1.4;--theme-letter-spacing:0px;--theme-button-font-family:'Libre Franklin', Sans-Serif;--theme-button-font-weight:500;--theme-button-text-transform:uppercase;--theme-button-font-size:13px;--theme-button-letter-spacing:0.6px;--has-classic-forms:var(--false);--has-modern-forms:var(--true);--theme-form-field-border-initial-color:var(--theme-border-color);--theme-form-field-border-focus-color:var(--theme-palette-color-1);--theme-form-field-border-width:0 0 1px 0;--form-selection-control-border-width:1px;--theme-form-selection-field-initial-color:var(--theme-border-color);--theme-form-selection-field-active-color:var(--theme-palette-color-1);--theme-palette-color-1:#e30713;--theme-palette-color-2:#cb3029;--theme-palette-color-3:#2a2a2a;--theme-palette-color-4:#ffec67;--theme-palette-color-5:#633d6d;--theme-palette-color-6:#01655c;--theme-palette-color-7:#f0eeeb;--theme-palette-color-8:#ffffff;--theme-text-color:var(--theme-palette-color-3);--theme-link-initial-color:var(--theme-palette-color-3);--theme-link-hover-color:var(--theme-palette-color-1);--theme-selection-text-color:var(--theme-palette-color-3);--theme-selection-background-color:var(--theme-palette-color-4);--theme-border-color:var(--theme-palette-color-1);--theme-headings-color:var(--theme-palette-color-3);--theme-content-spacing:1.5em;--theme-button-min-height:40px;--theme-button-shadow:none;--theme-button-transform:none;--theme-button-text-initial-color:#ffffff;--theme-button-text-hover-color:#ffffff;--theme-button-background-initial-color:var(--theme-palette-color-1);--theme-button-background-hover-color:var(--theme-palette-color-3);--theme-button-border:none;--theme-button-border-radius:20px;--theme-button-padding:5px 20px;--theme-normal-container-max-width:1290px;--theme-content-vertical-spacing:60px;--theme-container-edge-spacing:90vw;--theme-narrow-container-max-width:750px;--theme-wide-offset:130px;}h1 {--theme-font-family:ct_font_stag, Sans-Serif;--theme-font-weight:600;--theme-text-transform:none;--theme-font-size:58px;--theme-line-height:1.1;}h2 {--theme-font-family:ct_font_stag, Sans-Serif;--theme-font-weight:500;--theme-text-transform:none;--theme-font-size:51px;--theme-line-height:1.1;--theme-letter-spacing:0px;}h3 {--theme-font-family:ct_font_stag, Sans-Serif;--theme-font-weight:600;--theme-font-size:34px;--theme-line-height:1;}h4 {--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:700;--theme-font-size:34px;--theme-line-height:1.25;}h5 {--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:700;--theme-text-transform:none;--theme-font-size:26px;--theme-line-height:1.4;--theme-letter-spacing:0em;}h6 {--theme-font-family:'Libre Franklin', Sans-Serif;--theme-font-weight:600;--theme-font-size:18px;--theme-line-height:1.4;}.wp-block-pullquote {--theme-font-family:ct_font_stag, Sans-Serif;--theme-font-weight:300;--theme-text-decoration:none;--theme-font-size:32px;--theme-line-height:1.3;}pre, code, samp, kbd {--theme-font-family:monospace;--theme-font-weight:400;--theme-font-size:16px;}figcaption {--theme-font-size:14px;}.ct-sidebar .widget-title {--theme-font-size:20px;}.ct-breadcrumbs {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;}body {background-color:var(--theme-palette-color-7);background-image:none;} [data-prefix="single_blog_post"] .entry-header .page-title {--theme-font-weight:500;--theme-font-size:58px;--theme-line-height:1.1;--theme-letter-spacing:0px;--theme-heading-color:var(--theme-palette-color-3);} [data-prefix="single_blog_post"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;--theme-link-hover-color:var(--theme-palette-color-1);} [data-prefix="single_blog_post"] .entry-header .page-description {--theme-font-weight:400;--theme-font-size:21px;--theme-line-height:1.4;--theme-text-color:var(--theme-palette-color-3);} [data-prefix="blog"] .entry-header .page-title {--theme-font-size:80px;--theme-line-height:1.1;--theme-letter-spacing:-1px;--theme-heading-color:var(--theme-palette-color-3);} [data-prefix="blog"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="blog"] .entry-header .page-description {--theme-text-color:var(--theme-palette-color-3);} [data-prefix="blog"] .entry-header .ct-breadcrumbs {--theme-text-color:var(--theme-palette-color-1);--theme-link-initial-color:var(--theme-palette-color-3);} [data-prefix="blog"] .hero-section[data-type="type-2"] {--min-height:250px;background-color:var(--theme-palette-color-8);background-image:none;--container-padding:50px 0px;} [data-prefix="blog"] .hero-section[data-type="type-2"] > figure .ct-media-container:after {background-color:var(--theme-palette-color-2);} [data-prefix="categories"] .entry-header .page-title {--theme-font-family:Inter, Sans-Serif;--theme-font-weight:700;--theme-font-size:36px;} [data-prefix="categories"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="search"] .entry-header .page-title {--theme-font-size:32px;} [data-prefix="search"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="search"] .hero-section[data-type="type-1"] {--margin-bottom:40px;} [data-prefix="author"] .entry-header .page-title {--theme-font-size:30px;} [data-prefix="author"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="author"] .hero-section[data-type="type-2"] {background-color:var(--theme-palette-color-6);background-image:none;--container-padding:50px 0px;} [data-prefix="kundtjanst_single"] .entry-header .page-title {--theme-font-size:30px;} [data-prefix="kundtjanst_single"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="kundtjanst_single"] .hero-section[data-type="type-1"] {--alignment:center;} [data-prefix="kundtjanst_archive"] .entry-header .page-title {--theme-font-size:30px;} [data-prefix="kundtjanst_archive"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;} [data-prefix="blog"] .entries {--grid-template-columns:repeat(3, minmax(0, 1fr));--grid-columns-gap:30px;} [data-prefix="blog"] .entry-card .entry-title {--theme-font-size:20px;--theme-line-height:1.3;} [data-prefix="blog"] .entry-card .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-text-color:var(--theme-palette-color-1);--theme-link-hover-color:var(--theme-palette-color-2);} [data-prefix="blog"] .entry-card [data-type="pill"] {--theme-button-background-initial-color:var(--theme-palette-color-1);--theme-button-background-hover-color:var(--theme-palette-color-2);} [data-prefix="blog"] .entry-card {--card-inner-spacing:30px;background-color:#ffffff;--theme-border-radius:0px;--theme-box-shadow:0px 12px 18px -6px rgba(34, 56, 101, 0.04);} [data-prefix="blog"] [data-archive="default"] .card-content .ct-media-container {--card-element-spacing:30px;} [data-prefix="blog"] [data-archive="default"] .card-content .entry-meta[data-id="AQgVFL"] {--card-element-spacing:15px;} [data-prefix="categories"] .entry-card .entry-title {--theme-font-family:Inter, Sans-Serif;--theme-font-weight:700;--theme-font-size:24px;--theme-line-height:1.25;} [data-prefix="categories"] .entry-card .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-text-color:var(--theme-palette-color-1);--theme-link-hover-color:var(--theme-palette-color-2);} [data-prefix="categories"] .entry-card [data-type="pill"] {--theme-button-background-initial-color:var(--theme-palette-color-1);--theme-button-background-hover-color:var(--theme-palette-color-2);} [data-prefix="categories"] .entry-card {background-color:var(--theme-palette-color-8);--theme-box-shadow:0px 12px 18px -6px rgba(34, 56, 101, 0.04);} [data-prefix="categories"] [data-archive="default"] .card-content .entry-meta[data-id="BEyQsm"] {--card-element-spacing:15px;} [data-prefix="categories"] [data-archive="default"] .card-content .ct-media-container {--card-element-spacing:30px;} [data-prefix="categories"] [data-archive="default"] .card-content 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[data-prefix="search"] [data-archive="default"] .card-content .ct-media-container {--card-element-spacing:30px;} [data-prefix="search"] [data-archive="default"] .card-content .entry-meta[data-id="Oh7VoR"] {--card-element-spacing:15px;} [data-prefix="kundtjanst_archive"] .entries {--grid-template-columns:repeat(3, minmax(0, 1fr));} [data-prefix="kundtjanst_archive"] .entry-card .entry-title {--theme-font-size:20px;--theme-line-height:1.3;} [data-prefix="kundtjanst_archive"] .entry-card .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;} [data-prefix="kundtjanst_archive"] .entry-card {background-color:var(--theme-palette-color-8);--theme-box-shadow:0px 12px 18px -6px rgba(34, 56, 101, 0.04);}form textarea {--theme-form-field-height:170px;}.ct-sidebar {--theme-link-initial-color:var(--theme-text-color);}aside[data-type="type-3"] {--theme-border:1px solid rgba(224, 229, 235, 0.8);}.ct-back-to-top 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status-publish has-post-thumbnail hentry"> <div class="entry-content is-layout-constrained"> <div class="wp-block-getwid-section alignfull alignfull has-inner-blocks-gap-none getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-full-width"><div class="wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-normal getwid-padding-left-none getwid-padding-right-none getwid-padding-tablet-bottom-medium getwid-padding-mobile-bottom-small getwid-margin-left-none getwid-margin-right-none"><div class="wp-block-getwid-section__inner-wrapper"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <div class="wp-block-getwid-section alignfull alignfull" style="margin-bottom:-5px"><div class="wp-block-getwid-section__wrapper"><div class="wp-block-getwid-section__inner-wrapper"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background has-background has-palette-color-3-background-color"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <h3 class="has-palette-color-4-color has-text-color wp-block-heading" id="kundtjanst-etc-mobil">Kundtjänst ETC Mobil</h3> </div></div></div></div></div> <div class="wp-block-getwid-section getwid-margin-top-none getwid-margin-bottom-none"><div class="wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-margin-left-none getwid-margin-right-none"><div class="wp-block-getwid-section__inner-wrapper"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <figure class="wp-block-image size-large is-resized"><img decoding="async" src="https://wordpress.etc.nu/wp-content/uploads/sites/11/2021/10/arrow-down.png" alt="" class="wp-image-60" width="40" height="20"/></figure> </div></div></div></div></div> </div></div></div></div></div> <div class="wp-block-getwid-section alignfull alignfull has-inner-blocks-gap-small getwid-margin-top-none getwid-margin-bottom-none getwid-section-content-custom-width"><div class="wp-block-getwid-section__wrapper getwid-margin-left-none getwid-margin-right-none"><div class="wp-block-getwid-section__inner-wrapper"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <div class="wp-block-getwid-section getwid-section-content-custom-width"><div class="wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-justify-content-flex-start"><div class="wp-block-getwid-section__inner-wrapper" style="max-width:640px"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <h2 class="wp-block-heading" id="vad-behover-du-hjalp-med">Vad behöver du hjälp med?</h2> <div class="wp-block-getwid-advanced-heading has-custom-font-size fs-tablet-90 fs-mobile-80" style="font-size:22px"><span class="wp-block-getwid-advanced-heading__content">Vi på ETC Mobil finns här för att hjälpa dig och svara på frågor. Här nedan finner du svar på de vanligaste frågorna vi får.</span></div> </div></div></div></div></div> </div></div></div></div></div> <div class="wp-block-getwid-section alignfull alignfull has-inner-blocks-gap-small"><div class="wp-block-getwid-section__wrapper"><div class="wp-block-getwid-section__inner-wrapper"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <div class="wp-block-columns is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex"> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h4 class="has-palette-color-2-color has-text-color wp-block-heading" id="kontakta-oss">Vanliga frågor om ETC Mobil</h4> <div class="wp-block-getwid-accordion has-icon-left" data-active-element="none"> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Har ETC Mobil ett eget mobilnät?</span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Nej, vi opererar i Telias mobila nät. Detta nät ger även möjlighet till våra kunder i norra Sverige att kunna använda sig av ETC Mobil. Du kan läsa mer om Täckning och kapacitet I deras mobilnät här.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Hur gör jag för att beställa ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Fyll i anmälningsformuläret. Det är enkelt och snabbt.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Hur går det till att byta till ETC Mobil från en annan operatör? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>När du byter från en annan operatör kan du antingen skaffa ett helt nytt nummer eller välja att behålla ditt gamla nummer. Att flytta numret kallas på telespråk att portera sitt nummer.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Kan jag behålla mitt gamla nummer om jag flyttar till ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Ja det går bra. Då gör vi en så kallad nummerportering och flyttar ditt nummer från din gamla operatör till ETC Mobil. Du får då ett nytt SIM-kort från oss, men du behåller ditt gamla telefonnummer.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vad händer om jag har bindningstid kvar hos en annan operatör? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Tyvärr är bindningstiden hos en annan operatör ingenting som ETC Mobil kan påverka. Om du väljer att avsluta ett abonnemang hos en annan operatör och det är bindningstid kvar är det troligt att operatören kommer att skicka dig en slutfaktura på den kvarvarande tiden. Kontakta din nuvarande operatör och kontrollera vad som gäller om du har bindningstid kvar. Om du bara har några månader kvar av bidningstiden hos din gamla operatör kan det kanske vara värt att bli kund hos ETC Mobil även om du har bindningstid kvar. Du kan få ett tillfälligt nummer och vi kan vidarekoppla ditt gamla nummer till ETC Mobil under resterande av bindningstiden. </p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Hur vet jag när mitt abonnemang med ETC Mobil är aktivt? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Du kommer att få ett meddelande som berättar att ditt nya abonnemang hos ETC Mobil nu är aktivt!</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Finns det några tekniska krav för att kunna byta till ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Nej.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Kan min familj och mina vänner ha ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Självklart!</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Kan företag ha ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>ETC Mobil välkomnar självklart även företagskunder. Vår idé är att de som använder en mobil också ska kunna bidra till att göra mobiltelefoner mer klimatvänliga genom att en del av den fasta kostnaden går till renare elproduktion. Företag är stora mobilkunder idag. Om de hjälper till att göra el till mobiltelefoni renare, desto bättre.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vilka är de största fördelarna med att ringa och surfa med ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Fördelarna är många, men detta är några av de mest framträdande: Ditt mobiltelefoniabonnemang avsätter varje månad en summa till ny ren solelsproduktion. Du har ingen uppsägningstid och inga uppsägningsavgifter på abonnemanget (såvida du inte har köpt en Fairphone på avbetalning hos oss)! Fast pris ger dig kontroll över dina kostnader. Du vet hur stor din mobilräkning kommer att vara och du slipper känna att du blir lurad eller vilseledd så fort du lämnar ditt normala förbrukarmönster. ETC Mobil erbjuder ett särskilt avtal för dig som surfar mycket med mobilen. Låg fast avgift för den som är ekonomisk. Mobiler är inte något alla måste använda mycket. En del vill ha dem mer som säkerhet och extratelefon. Därför har vi tagit fram ett basavtal med mycket låg avgift.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vilka ligger bakom ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>ETC består av flera bolag som alla jobbar för en grönare värld. Vårt förlag ger ut dags- och veckotidningar, vårt elbolag säljer bra miljömärkt el och våra solcellsparker sätter upp nya solceller varje dag för en renare värld. ETC är ett företag som försöker göra nytta och återinvestera eventuell vinst i verksamheten direkt. ETC Mobil har vi skapat tillsammans med AddLogo Telecom, vilket är ett företag som hjälper andra företag och organisationer att bli mobiloperatör. AddLogo är en så kallad enabler som är expert på att sätta upp mobilverksamheter.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Hur avslutar jag mitt abonnemang? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>För att avsluta ditt abonnemang ring till ETC mobils kundtjänst. Telefonnummer 08-470 94 29, öppettider vardagar kl 9-12 och 13-15.</p> </div></div> </div> </div> <div class="wp-block-column is-layout-flow wp-block-column-is-layout-flow"> <h4 class="has-palette-color-2-color has-text-color wp-block-heading" id="kontakta-oss">Vanliga frågor om abonnemanget</h4> <div class="wp-block-getwid-accordion has-icon-left" data-active-element="none"> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Är det obegränsad surf i abonnemanget? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Vi har tre avtal med antingen 0,5, 10 eller 15 GB mobilsurf per månad. Behöver du mer data kan du beställa en ”TopUp” mot en engångsavgift. När din datamängd börjar ta slut får du ett sms som meddelar att din datamängd snart är slut. Vill du köpa extrasurf svarar du på detta SMS med texten: 1GB, 3GB eller 5GB.<br>Priser: 1GB: 99kr, 3GB: 199kr, 5GB: 299kr. </p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vad är det för nedladdningshastigheter som gäller för er mobilsurf? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Max 80 Mbit/s med en normalhastighet om 10-50 Mbit/s.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vad händer då jag förbrukat mitt datapaket? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Vi har tre avtal med antingen 0,5, 5 eller 15 GB mobilsurf per månad. Om ditt användande överstiger den datamängd som ingår i ditt abonnemang kan du beställa till mer data genom att. kontakta kundtjänst och uppgradera ditt surfpaket. Du kan beställa en ”TopUp” mot en engångsavgift. När din datamängd börjar ta slut får du ett sms som meddelar att din datamängd är snart slut. Vill du köpa extrasurf svarar du på detta SMS med texten: 1GB, 3GB eller 5GB.<br>Priser: 1GB: 99kr, 3GB: 199kr, 5GB: 299kr. </p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vad är det för inställningar för surf/mms? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Inställningar för mobilsurf APN: online.telia.se Port: 8080 (Fungerar även med 80) MCC: 240 MNC: 01 Verifieringstyp/Autentiseringstyp: Ingen APN-typ: default Inställningar för mms APN: mms.telia.se Användarnamn: mms Lösenord: telia MMSC: http://mmss/ MMS-proxy: 193.209.134.132 MMS-port: 8080 (Fungerar även med 80) MCC: 240 MNC: 01 Verifieringstyp/Autentiseringstyp: PAP APN-typ: mms.</p> </div></div> <div class="wp-block-getwid-accordion__header-wrapper"><h6 class="wp-block-getwid-accordion__header"><a href="#"><span class="wp-block-getwid-accordion__header-title">Vad händer med telefonen jag fått om jag väljer att lämna ETC Mobil? </span><span class="wp-block-getwid-accordion__icon is-active"><i class="fas fa-plus"></i></span><span class="wp-block-getwid-accordion__icon is-passive"><i class="fas fa-minus"></i></span></a></h6></div><div class="wp-block-getwid-accordion__content-wrapper"><div class="wp-block-getwid-accordion__content"> <p>Det kostar ingenting att avsluta abonnemanget, när helst du vill – så vida du inte har köpt en Fairphone på avbetalning. Då kan du säga upp ditt avtal mot slutfaktura motsvarande återstående belopp på den bindningstid du har för mobil och abonnemang. Vill du säga upp ditt obundna abonnemang avslutas det vid månadsskiftet efter din uppsägning.</p> </div></div> </div> </div> </div> <div class="wp-block-getwid-advanced-spacer" style="height:30px" aria-hidden="true"></div> <div class="wp-block-getwid-section getwid-section-content-custom-width"><div class="wp-block-getwid-section__wrapper getwid-padding-top-none getwid-padding-bottom-none getwid-padding-left-none getwid-padding-right-none getwid-justify-content-flex-start"><div class="wp-block-getwid-section__inner-wrapper" style="max-width:730px"><div class="wp-block-getwid-section__background-holder"><div class="wp-block-getwid-section__background"></div><div class="wp-block-getwid-section__foreground"></div></div><div class="wp-block-getwid-section__content"><div class="wp-block-getwid-section__inner-content"> <h4 class="has-palette-color-2-color has-text-color wp-block-heading" id="kontakta-oss">Kontakta kundtjänst</h4> <p>Hittar du inte svaret på din fråga i länkarna ovan – klicka på knappen nedan för att komma i kontakt med vår kundtjänst. Meddelanden besvaras varje dag.</p> <p>Kundtjänst har telefontid tisdag–fredag kl 09:00 – 15:00.<br>Då kan du nå oss på telefonnummer 08–470 94 29.</p> <div class="wp-block-getwid-advanced-spacer" style="height:5px" aria-hidden="true"></div> <div class="wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex"> <div class="wp-block-button"><a class="wp-block-button__link wp-element-button" href="mailto:etcmobil@etc.se">mejla vår kundtjänst</a></div> </div> </div></div></div></div></div> </div></div></div></div></div> </div> </article> </div> </main> <footer id="footer" class="ct-footer" data-id="type-1"><div data-row="bottom"><div class="ct-container"><div data-column="text"> <div class="ct-header-text " data-id="text"> <div class="entry-content is-layout-flow"> <p style="text-align: left;"><a href="/villkor">Våra villkor</a> / <a href="/integritetspolicy">Integritetspolicy</a> </p> </div> </div> </div><div data-column="copyright"> <div class="ct-footer-copyright" data-id="copyright"> <p>Copyright © 2025 Mitt ETC</p></div> </div></div></div></footer></div> <div class="ct-drawer-canvas" data-location="end"><div class="ct-drawer-inner"> <a href="#main-container" class="ct-back-to-top ct-hidden-sm" data-shape="square" data-alignment="right" title="Gå till toppen" aria-label="Gå till toppen" hidden> <svg class="ct-icon" width="15" height="15" viewBox="0 0 20 20"><path d="M1 17.5h18c.2 0 .4-.1.5-.2.2-.1.3-.2.4-.4.1-.2.1-.3.1-.5s-.1-.3-.2-.5l-9-13c-.2-.3-.5-.4-.8-.4-.4 0-.6.1-.8.4l-9 13c-.1.2-.2.3-.2.5s0 .4.1.5c.1.2.2.3.4.4s.3.2.5.2z"/></svg> </a> </div></div><style id='core-block-supports-inline-css'> .wp-container-core-columns-is-layout-1{flex-wrap:nowrap;} </style> <script src="https://mitt.etc.se/wp-content/plugins/modal-block/dist/modal.js?ver=1673945906" id="bod-modal-block-js-js"></script> <script id="getwid-blocks-frontend-js-js-extra"> var Getwid = {"settings":[],"ajax_url":"https:\/\/mitt.etc.se\/wp-admin\/admin-ajax.php","isRTL":"","nonces":{"contact_form":"75edcaf705"}}; </script> <script src="https://mitt.etc.se/wp-content/plugins/getwid/assets/js/frontend.blocks.js?ver=2.0.14" id="getwid-blocks-frontend-js-js"></script> <script id="ct-scripts-js-extra"> var ct_localizations = {"ajax_url":"https:\/\/mitt.etc.se\/wp-admin\/admin-ajax.php","public_url":"https:\/\/mitt.etc.se\/wp-content\/themes\/blocksy\/static\/bundle\/","rest_url":"https:\/\/mitt.etc.se\/wp-json\/","search_url":"https:\/\/mitt.etc.se\/search\/QUERY_STRING\/","show_more_text":"Visa mer","more_text":"Mer","search_live_results":"Search results","search_live_no_results":"No results","search_live_no_result":"No results","search_live_one_result":"You got %s result. 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