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position:relative} #composition { height: 165px; margin: 0 auto !important; padding-bottom: 20px; padding-top: 0; width:100%;}.box1 { float: left; width:22% !important; min-height:0px; padding-bottom:0px; position:relative; margin-right: 15px !important;}.senior a> img{width:100%;}.senior{height:auto;}#arrow {float: left;padding-top: 6%;position: relative;}#slideInner{float:left;height: auto;position: relative;width: 95%;margin-right: -54px;}}.senior { border: 1px solid #B9C5CE; padding: 5px;}#youngest { padding-bottom: 10px;font-weight: bolder;font-size: 17px;}h3{line-height: 19px; font-size: 13px;text-align: initial;font-weight: bolder;}#sldtext{font-size:14px;}</style> <div id="composition1" class="col-md-12 col-sm-12 col-xs-12" style="display:none;"><input type="hidden" value = 8 id="flag_val"/><div id="youngest"><span class="Georgia16">Editor's Pick </span><span class="Georgia10">(<span id="sldtext">1 - 4</span><span style="font-size:14px;"> of 8</span>) </span></div><div 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320px){ #desc_img_right{ width:100% !important; }}*/</style> <input type="hidden" name="nid" id="enid" value="34"><div class="row"><div class="col-md-12" id="newsdescr">  <div class=""><div id="borderlinestyle" style="margin-top: 0px !important;"><img style="width: 100%;" src="https://www.cioapplications.com/images/line.png"></div><div style="float: left;margin-right: 10px;"> </div><h1 style="font-size: 22px; line-height: 31px; font-weight:600; margin:3px 0;">SCM from Smart Utility Systems Re-defines Utility Customer Experience</h1> <div style="margin-bottom:10px;"> <font color="#006699">CIO Applications| <span> Friday, November 30, 2018 </span></font></div>  <div id="innovation"><table width="592" border="0" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;"><tbody><tr><td valign="top" align="left" style="border-bottom:0px; border-left:0px; border-right:0px; border-top:0px;display: inline-flex;"> <div id="conference" style="width: 66px;"> <a href="https://twitter.com/share?text=SCM from Smart Utility Systems Re-defines...#cioapplications via @CIOApplications&url=https://www.cioapplications.com/news/scm-from-smart-utility-systems-redefines-utility-customer-experience-nid-34.html" class="twitter-share-button">Tweet</a> <script>!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+'://platform.twitter.com/widgets.js';fjs.parentNode.insertBefore(js,fjs);}}(document, 'script', 'twitter-wjs');</script> </div> <div id="conference"> <div id="attend"> <script src="//platform.linkedin.com/in.js" type="text/javascript"> lang: en_US </script> <script type="IN/Share"></script> </div> </div> <div id="conference" style="line-height: 0px;"> <div id="fb-root"></div> <script>(function(d, s, id) { var js, fjs = d.getElementsByTagName(s)[0]; if (d.getElementById(id)) return; js = d.createElement(s); js.id = id; js.async=true; 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style="padding-left: 0px;padding-right: 0px;"><div class="section" id="desc_part"> <p><span style="color:#000000">IRVINE, CA: Smart Utility Systems, a </span><a href="https://cloud.govciooutlook.com/vendors/top-cloud-consulting-services-companies.html"><span style="color:#0000CD"><strong>cloud technology</strong></span></a><span style="color:#000000"> based Software-as-a-Service (SaaS) solutions for workforce mobility and big data analytics provider has recently revealed the launch of Smart Customer Mobile (SCM) express. It is a mobile and web-based customer engagement platform which engages and increases customer satisfaction by offering them access of their data anytime, anywhere and on any device.</span></p> <p><span style="color:#000000">"We are proud to offer our newest mobile platform to assist electric, water and </span><a href="https://gas-tech.energycioinsights.com/vendors/top-gas-tech-solution-companies.html" target="_blank"><span style="color:#0000FF"><strong>gas </strong></span></a><span style="color:#000000">utilities, particularly at a time when concerns regarding energy efficiency and conservation of Earth's natural resources have reached a critical mass," says Deepak Garg, Chairman and CEO, SUS.</span></p> <p><span style="color:#000000">SCM express offers intelligent customer insight and Key Performance Indicators (KPI) to deliver cost effective features to its users. It gives highly personalized self-service capabilities to the customers which empowers them to take actions and improve their experience.<br />  <br /> It empowers utilities to deliver a simple and intuitive way to track energy usage, allow customers to make informed decisions. It also allows utility customers to compare their usage with similar homes, utility, zip.  SCM enables customers to check utility bills online and to pay via web, tablets and smart-phone. With SCM, Smart Utility provides customers an option to directly contact their utility provider via email or phone which reduces the frequency of client calls. Lashed with real-time update, SCM is a map-based platform for utility customers.<br />  <br /> The new platform enables customers to choose one of the many predefined messages and be in constant touch with their utility. Throughout its custom analysis it keeps tracking customer payment history, usage patterns, and predicts user behavior.</p><p>"Today's utilities are working toward solutions for better customer engagement, recognizing the unnecessary costs and inefficiencies associated with traditional phone, paper mail and reactive customer service procedures," adds Garg</span></p> <p><strong>Check This Out: <a href="https://apac.utilitiestechoutlook.com/vendors/top-utilities-technology-solution-companies-in-apac.html" target="_blank"><span style="color:#0000CD">Top Utilities Technology Solution Companies In APAC</span></a></strong></p> <p><strong>Check Out Review Of CIOReview: <a href="http://www.crunchbase.com/organization/cio-review" target="_blank"><span style="color:rgb(0, 0, 205)">Crunchbase</span></a><span style="color:rgb(0, 0, 205)">, </span><a href="http://www.glassdoor.co.in/Reviews/CIOReview-Reviews-E1172153.htm?countryRedirect=true" target="_blank"><span style="color:rgb(0, 0, 205)">Glassdoor</span></a></strong></p> <p><strong>Check This Out: <a href="https://www.energybusinessreview.com/" target="_blank"><span style="color:rgb(0, 0, 205)">Energy Business Review</span></a></strong></p> </div> </div></div> <style>#riz { float: left; margin-right: 30px; margin-top: 8px; }#riz h3 { display: inline-block; position: relative; padding: 0 14px; margin: 0; height: 27px; font-size: 11px; font-weight: normal; letter-spacing: 0.2px; line-height: 26px; text-transform: uppercase; background-color: #43A3D6; color:#fff; border-radius: 0px; margin: 2px 0 7px 8px;}</style> <section class="tag"> <div id="riz"> <img src="/images/tag_img_30_30.png" alt="tag" style="float:left;"/> <a href="https://www.cioapplications.com/review/"><h3 class="title">review</h3></a> <a href="https://www.cioapplications.com/saas/"><h3 class="title">SaaS</h3></a> <a href="https://www.cioapplications.com/energy-efficiency/"><h3 class="title">Energy Efficiency</h3></a> </div></section> </div> <script 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$("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); $('#rightsideform').hide(); $.ajax({ type:"post", dataType: "text", url:'/nl_cookie_for_all.php', data:{'email_cookie' : email}, success: function (response_cook) {$('#picoutput').html(response_cook);} }) } else if(response.trim()=="false"){ var response_cook = 'TRY AGAIN LATER!!!'; $('.knockout').html(response_cook); $(".knockout").css("color", "red"); $(".knockout").removeClass("knockout"); $("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); } else { var response_cook = 'TRY AGAIN LATER!!!'; $('.knockout').html(response_cook); $(".knockout").css("color", "red"); $(".knockout").removeClass("knockout"); $("#active-popup").hide(); $("#popup-container").hide(); $('#thanksmsg').show().delay(10000).fadeOut(); $('#newsltr').hide(); $('#popup_nl').hide(); 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