CINXE.COM

Can I order a CD that has all the updates on it? - TurboTax® Software Support

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en" xmlns:fb="http://www.facebook.com/2008/fbml" xmlns:og="http://ogp.me/ns#"> <head><script type="text/javascript" src="/_static/js/bundle-playback.js?v=HxkREWBo" charset="utf-8"></script> <script type="text/javascript" src="/_static/js/wombat.js?v=txqj7nKC" charset="utf-8"></script> <script>window.RufflePlayer=window.RufflePlayer||{};window.RufflePlayer.config={"autoplay":"on","unmuteOverlay":"hidden"};</script> <script type="text/javascript" src="/_static/js/ruffle/ruffle.js"></script> <script type="text/javascript"> __wm.init("https://web.archive.org/web"); __wm.wombat("http://turbotax.intuit.com:80/support/iq/Update-CD/Can-I-order-a-CD-that-has-all-the-updates-on-it-/GEN12489.html","20111126160154","https://web.archive.org/","web","/_static/", "1322323314"); </script> <link rel="stylesheet" type="text/css" href="/_static/css/banner-styles.css?v=S1zqJCYt" /> <link rel="stylesheet" type="text/css" href="/_static/css/iconochive.css?v=3PDvdIFv" /> <!-- End Wayback Rewrite JS Include --> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7"/> <title>Can I order a CD that has all the updates on it? - TurboTax&reg; Software Support</title> <meta name="description" content="We no longer offer the Update CD as we did in prior years."/> <meta name="keywords" content=""/> <meta property="og:image" content="https://web.archive.org/web/20111126160154im_/http://turbotax.intuit.com/images/header/lgo-hdr-turbotax.gif"/> <meta name="robots" content="index,follow"/><meta name="copyright" content="Copyright 1997-2011 Intuit, Inc. All Rights Reserved."/> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <meta name="slurp" content="noydir"/> <meta name="distribution" content="global"/> <link href="/web/20111126160154im_/http://turbotax.intuit.com/favicon.ico" type="image/ico" rel="Shortcut Icon"/> <link rel="canonical" href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/support/iq/Update-CD/Can-I-order-a-CD-that-has-all-the-updates-on-it-/GEN12489.html"/><link rel="stylesheet" href="/web/20111126160154cs_/http://turbotax.intuit.com/support/css/combine/global.css.jsp?version=02152011" type="text/css"/> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/combine/global.js.jsp?version=07252011"></script> <!--[if IE 6]> <link rel="stylesheet" type="text/css" href="/support/css/ie6-fixes.css" /> <script type="text/javascript" src="/support/js/iepngfix-tilebg.js"></script> <![endif]--> <script type="text/javascript"> var userProduct=''; var userPlatform=''; // used within contact us logic - do not remove var userPlatformProduct=''; if (userProduct != '' && userPlatform != '') { userPlatformProduct=convertProdPlatform2ProductToken (userProduct, userPlatform); } try { document.execCommand('BackgroundImageCache', true, true); } catch(e) {} </script> <meta content="Can I order a CD that has all the updates on it?" name="bn_title"/><meta content="We no longer offer the Update CD as we did in prior years." name="bn_description"/><meta content="http://turbotax.intuit.com/support/iq/Update-CD/Can-I-order-a-CD-that-has-all-the-updates-on-it-/GEN12489.html" name="bn_url"/> <meta content="3.0" name="bn_version"/><meta content="GEN12489" name="bn_contentid"/> <meta content="http://turbotax.intuit.com/support/go/GEN12489" name="bn_canonical"/> <meta content="EXTERNAL_PUBLIC" name="bn_rights"/><meta content="" name="bn_hierarchy"/> <meta content="UPDATING_THE_PRODUCT_UPDATE_CD" name="bn_subject"/> <meta content="OPERATING_SYSTEM_WINDOWS,OPERATING_SYSTEM_MAC" name="bn_platform"/> <meta content="DESKTOP_BUSINESS,DESKTOP_HOME_AND_BUSINESS,DESKTOP_PREMIER,DESKTOP_DELUXE,DESKTOP_BASIC" name="bn_product"/> <meta content="TAX_YEAR_2008,TAX_YEAR_2009,TAX_YEAR_2010,TAX_YEAR_2011" name="bn_year"/> <!-- Baynote Start --> <script language="javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/libs/baynote.js"></script> <script language="javascript"> var bncustomerId = "intuit"; var bncode = "ttsupportiqpublic"; var bnserver = "http://"+bncustomerId+"-"+bncode+".baynote.net"; if(window.location.href.indexOf("https://") == 0) { bnserver = "https://"+bncustomerId+"-"+bncode+".baynote.net"; } BaynoteAPI.init({server: bnserver, customerId: bncustomerId, code: bncode}); </script> <!-- Baynote End --> <link href="/web/20111126160154cs_/http://turbotax.intuit.com/support/css/articles.css" rel="stylesheet" type="text/css"></link> <link href="/web/20111126160154cs_/http://turbotax.intuit.com/support/css/doitnow.css" rel="stylesheet" type="text/css"></link> <link href="/web/20111126160154cs_/http://turbotax.intuit.com/support/css/formsavail.css" rel="stylesheet" type="text/css"></link> <!-- article methods and properties contained here. See the "init" method for tracking and other ubiquitous functionality --> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/tts.article.js"></script> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/js/events_library.js?version=010708"></script> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/swfobject.js"></script> </head> <body id="support"> <a name="top" id="top"></a><a name="Top"></a> <div style="position:relative; width:960px; margin:0 auto; z-index:89;"> <a id="ttca-flag" href="javascript:;" title="TurboTax USA Website"> <img class="png" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/geoloc/american-flag.png" alt="TurboTax USA Website" width="23" height="17"/> </a> <div id="ttca-togglers"> <a id="ttca-flyout-plus" style="" href="javascript:;" title="Expand TurboTax international options"> <img class="png" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/geoloc/plus-btn.png" alt="Expand Button" width="11" height="12"/> </a> <a id="ttca-flyout-minus" style="display: none;" href="javascript:;" title="Contract TurboTax international options"> <img class="png" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/geoloc/minus-btn.png" alt="Contract Button" width="11" height="12"/> </a> <span>|</span> </div> <div id="ttca-flyout-bg" class="png" style="top:-9999px;"><!-- Background --></div> <div id="ttca-flyout" style="top:-9999px;" class="png"> <div style="padding: 25px 35px 0; _padding: 25px 0px 0"> <div style="color: #395169; text-align:left; font-size:12px;"> <span class="bold">Looking for TurboTax Canada?</span><br/> (Previously QuickTax) </div> <div style="padding: 30px 0 30px 85px; text-align:left; color:#395169;"> For filing<br/> Canada Taxes </div> <a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.ca/tax-software/" style="width:200px;" class="btn-blue" title="Take me to TurboTax Canada"><span style="font-size:11px;">Take me to TurboTax Canada</span></a> </div> </div> </div> <script type="text/javascript"> $(document).ready(function() { var ttcatoggle = false; /* TurboTax Canada geoloc navigation flyout */ $('a#ttca-flyout-plus, a#ttca-flyout-minus, a#ttca-flag').click(function() { $('a#ttca-flyout-plus, a#ttca-flyout-minus').toggle(); ttcatoggle = !ttcatoggle; if(ttcatoggle) { $('div#ttca-flyout-bg, div#ttca-flyout').css('top', '27px'); } else { $('div#ttca-flyout-bg, div#ttca-flyout').css('top', '-9999px'); } }); }); </script> <!--googleoff: index--> <!--googleoff: snippet--> <div id="header"> <a href="/web/20111126160154/http://turbotax.intuit.com/" title="TurboTax.com" name="topnav.home" class="logo png">Turbotax</a> <form action="/web/20111126160154/http://turbotax.intuit.com/support/search.jsp" name="searchHeader" method="get" id="header_search_form"><input value="ISO-8859-1" type="hidden" name="_dyncharset"/><input value="-339449325785577395" type="hidden" name="_dynSessConf"/><input type="hidden" name="pg" id="page"/> <div id="slidingnav"> <div class="textnav"> <span><a href="https://web.archive.org/web/20111126160154/https://turbotax.intuit.com/my-account.jsp" title="Sign In" name="topnav.myaccount">My Account</a> |</span> <span><a href="https://web.archive.org/web/20111126160154/https://turbotax.intuit.com/commerce/checkout/shoppingcart.jsp" title="Cart" name="topnav.shoppingcart" class="cart png">Cart</a></span> </div> <div class="search"> <span class="leftcap png"></span> <input value="" type="text" class="srch-input png" name="q" id="search_text" maxlength="255"/> <span class="rightcap png"></span> </div> <input type="image" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/standard-template/btn-hdr-go.gif" onmouseover="this.src='/support/images/standard-template/btn-hdr-go_hover.gif';" onmouseout="this.src='/support/images/standard-template/btn-hdr-go.gif';" alt="Go" id="search_button_header"/> </div> </form><div class="brand_phrase png">Choose Easy</div> <div id="nav-tabs"> <ul> <li id="tab-home"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/" title="Home" name="topnav.tabs.home"><span style="padding: 3px 9px 4px 0"><span class="png">Home</span></span></a></li> <li id="tab-personal"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/personal-taxes/" title="Complete and file your taxes online" name="topnav.onlineproducts"><span>Personal Taxes</span></a></li> <li id="tab-smallbusiness"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/small-business-taxes/" title="Load TurboTax software on your PC or Mac" name="topnav.desktopproducts"><span>Small Business Taxes</span></a></li> <li id="tab-best"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/best-tax-software/why-choose-turbotax/" title="Why Choose TurboTax" name="topnav.tabs.besttaxsoftware"><span>Why Choose TurboTax</span></a></li> <li id="tab-calctools"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/tax-tools/" title="Tax Calculators &amp; Tips" name="topnav.taxtips"><span>Tax Calculators &amp; Tips</span></a></li> <li id="tab-support"><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/support/index.jsp" title="TurboTax Support" name="topnav.support"><span>Support</span></a></li> </ul> </div> </div> <!--googleon: snippet--> <!--googleon: index--> <!--googleoff: index--> <!--googleoff: snippet--> <noscript> <div id="js_disabled"> <div class="js_warning"><img align="left" src="/web/20111126160154im_/http://turbotax.intuit.com/images/icn_warning.png" alt=""/></div> <div class="js_message"> <p><strong>Please enable JavaScript in your Web browser.</strong></p> <p>To help your computer access and navigate TurboTax Support more easily, JavaScript must be enabled in your Web browser.</p> <p><a href="/web/20111126160154/http://turbotax.intuit.com/system_requirements_check.jsp">Learn how to enable JavaScript</a></p> </div> <div class="clear_div"></div> </div> </noscript> <!--googleon: snippet--> <!--googleon: index--> <div id="content"> <!-- googleoff: index --> <!--googleoff: snippet--> <div class="fs-small bold" id="breadcrumb"> <a href="/web/20111126160154/http://turbotax.intuit.com/index.jsp">Home</a> &gt; <a href="/web/20111126160154/http://turbotax.intuit.com/support/index.jsp">Support</a> &gt; <a href="/web/20111126160154/http://turbotax.intuit.com/support/sitemap.jsp#Update CD">Update CD</a> &gt; Can I order a CD that has all the updates on it?</div> <!--googleon: snippet--> <!-- googleon: index --> <div id="primary"> <form action="/web/20111126160154/http://turbotax.intuit.com/support/search.jsp" name="searchBody" method="get" id="top_search_form"> <input type="hidden" name="pg" id="page"/> <div id="top_search_lg"> <div class="search_wrapper png"> <input type="text" style="width: 290px;" class="srch-input-lg srch-light" name="q" id="search_text_big" maxlength="255"/> </div> <input type="image" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/home/search-button-home.jpg" id="search_button"/> </div> </form> <div class="header_title">TurboTax Support</div> <script type="text/javascript"> var theLink=''; var theText=''; if (typeof(updateH1) != 'undefined') { $('.header_title').html(updateH1); } </script> <div id="article"> <div class="left"> <!--googleoff: index--> <!--googleoff: snippet--> <div id="your-answer">Your Answer</div> <div class="rounded-box"> <div class="middle"> <ul class="short-title"> <li>Can I order a CD that has all the updates on it?</li> </ul> <!-- end middle --> </div> <div class="bottom"><!-- bottom --></div> <!-- end rounded-box --> </div> <div id="viewed-articles" class="rounded-box grey"> <div class="top"><!-- top --></div> <div class="middle"> <div class="text">Recently Viewed:</div> <ol> <li><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/support/iq/Download-Prior-Year/Download-Your-TurboTax-Software-Purchase/GEN12451.html">Download Your TurboTax Software Purchase</a></li> <li><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/support/iq/Download-Prior-Year/Purchasing-Older-Versions-of-TurboTax/GEN12444.html">Purchasing Older Versions of TurboTax</a></li> <li><a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/support/iq/State-Price/Getting-Your-State-E-Filing-Rebate-When-You-Use-Basic-for-Desktop/GEN12433.html">Getting Your State E-Filing Rebate When You Use Basic for Desktop</a></li> </ol> <!-- end middle --> </div> <div class="bottom"><!-- bottom --></div> <!-- end rounded-box --> </div> <!--googleon: snippet--> <!--googleon: index--> <!-- end left --> </div> <div id="article-content" class="rounded-box"> <div class="top"><!-- top --></div> <div class="middle"> <!-- googleoff: index --> <!--googleoff: snippet--> <script src="https://web.archive.org/web/20111126160154js_/http://connect.facebook.net/en_US/all.js#xfbml=1"></script> <div class="facebook-wrapper"> <fb:like layout="button_count" show_faces="false" width="40" ref="top_left"></fb:like> </div> <div class="social-bar-wrapper"> <div id="fb-root"></div> <script> window.fbAsyncInit = function() { FB.init({appId: 'your app id', status: true, cookie: true, xfbml: true}); }; (function() { var e = document.createElement('script'); e.async = true; e.src = document.location.protocol + '//web.archive.org/web/20111126160154/http://connect.facebook.net/en_US/all.js'; document.getElementById('fb-root').appendChild(e); }()); </script> </div> <div class="function_btns"> <a href="javascript:;" onclick="printArticle($('#article-content .middle'));" class="print-button-article-template png">Print</a><!-- <a href="javascript:;"><img width="65" height="18" border="0" src="/support/images/buttons/email_faq.gif" alt="print"/></a>--> </div> <!--googleon: snippet--> <!-- googleon: index --> <div class="article_title"> <div class="icon standard"><!-- article type icon --></div> <h1>Can I order a CD that has all the updates on it?</h1> <!-- googleoff: index --> <!--googleoff: snippet--> <!-- publish date --> <div class="article_info">Updated: 11/18/2011</div> <!-- content id --> <div class="article_info">Article ID: GEN12489</div> <!--googleon: snippet--> <!-- googleon: index --> </div> <!-- EXTERNAL_PUBLIC</br> map:EXTERNAL_PUBLIC--> <!-- syptom and image --> <!-- description - solution channel for InQuira --> <div class="article_block"><p>We have discontinued our Update CD service, starting with TurboTax 2010.</p><ul> <li>For <strong>federal </strong>updates, you can download a manual update to a flash drive (or other removable media) using a computer with a high-speed connection, and then transfer the update to your computer. <a target="_self" href="/web/20111126160154/http://turbotax.intuit.com/support/iq/TurboTax/Manual-Updates-for-TurboTax-2005-2009-Federal-Tax-Products/GEN12430.html">Click here for instructions</a>.</li> <li>For <strong>state </strong>updates, <a target="_self" href="/web/20111126160154/http://turbotax.intuit.com/support/iq/Update-Product/How-to-Update-TurboTax-State/GEN12219.html">see our state update options</a>.</li> <li>Alternatively, you can download the fully-updated TurboTax program for recent prior years <a href="/web/20111126160154/http://turbotax.intuit.com/support/iq/Replacement-CD/Replacing-Your-TurboTax-CD/GEN12960.html">by clicking here</a>.</li></ul></div> </div> <div class="bottom"><!-- bottom --></div> <!-- end article-content --> </div> <!-- end article --> </div> <!-- end primary --> </div> <div id="secondary"> <!-- googleoff: index --> <!--googleoff: snippet--> <div id="rnav_wrapper"> <div id="rnav_content"> <div class="rnav_header"><div>Today's Hot Topics<br/><br/><img src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/dated_hot_topics.png" alt=""></div></div> <div class="rnav_body"><div class="rnav_body_inner strip_para hot_topics"> <p>Get important updates on emerging tax issues and answers to our most common questions.</p><ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/iq/Forms-Mode/TurboTax-2011-for-Windows-Crashes-While-Using-Forms-Mode/SLN54823.html">TurboTax 2011 Issue (Win)</a> <br/> Crashing in Forms Mode</li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/iq/Download-Federal/TurboTax-Download-FAQs/GEN12421.html">Download FAQs</a><br/> Q&amp;A for 2011 download software</li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/iq/Copy-of-Return/Access-2010-or-Earlier-Tax-Returns/GEN12469.html">Access 2010 or Earlier Returns</a><br/> Get your previously filed return</li></ul><br/> </div></div> <div class="rnav_header"> <div>Most Viewed Answers</div> </div> <div class="rnav_body"> <div class="rnav_body_inner strip_para"> <div id="baynote_guides" style="display:none"> <!-- NO ITEMS FOUND --><!-- start baynote-content.jsp output --> <!-- DEFAULT CONTENT category= platform= cmsContentUrls=null baynoteAttrFilters=null -->&lt;guides of=&quot;XML&quot; rtn=&quot;10&quot; tot=&quot;152886&quot; cv=&quot;1&quot; a=&quot;MostPopular&quot; id=&quot;0&quot; u=&quot;&quot; w=&quot;&quot; q=&quot;&quot; g=&quot;MostPopular&quot; gr=&quot;MostPopular&quot; gt=&quot;doc&quot; js_q=&quot;&quot; token=&quot;0:8|77O|a|c|g|f|n|6cL|D|79I|&quot;&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12469&quot; t=&quot;Access 2010 or Earlier Tax Returns&quot; g=&quot;MostPopular&quot; tm=&quot;turbotax, turbo tax, turbotax 2009, turbo tax 2009, turbotax.com&quot; s=&quot;1&quot; rk=&quot;1&quot; pt=&quot;352227&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Access 2010 or Earlier Tax Returns&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/SLN12453&quot; t=&quot;TurboTax Online for tax year 2010 is no longer available&quot; g=&quot;MostPopular&quot; tm=&quot;turbotax 2009, turbotax, turbotax online for tax year 2010 is no longer available, turbo tax 2009, 2009 turbotax&quot; s=&quot;0.1359&quot; rk=&quot;2&quot; pt=&quot;47858&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;TurboTax Online for tax year 2010 is no longer available&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN81129&quot; t=&quot;Printing a Review Copy of Your Return in TurboTax&quot; g=&quot;MostPopular&quot; tm=&quot;printing a review copy of your return in turbotax, turbotax, turbo tax, print and save a copy of your tax return for your records, why can&#39;t i find my 2010 or earlier turbotax online return?&quot; s=&quot;0.123&quot; rk=&quot;3&quot; pt=&quot;43330&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Printing a Review Copy of Your Return in TurboTax&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12318&quot; t=&quot;Print a Copy of Your Tax Return for Your Records&quot; g=&quot;MostPopular&quot; tm=&quot;print a copy of your tax return for your records, print and save a copy of your tax return for your records, turbotax, print tax return, print 2010 tax return turbo tax&quot; s=&quot;0.1086&quot; rk=&quot;4&quot; pt=&quot;38250&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Print a Copy of Your Tax Return for Your Records&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN13226&quot; t=&quot;Amend a 2010 Tax Return&quot; g=&quot;MostPopular&quot; tm=&quot;amend a 2010 tax return, turbotax, amend 2010 tax return, turbo tax amendment 2010, turbo tax 2010 return&quot; s=&quot;0.1031&quot; rk=&quot;5&quot; pt=&quot;36330&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Amend a 2010 Tax Return&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/HOW13547&quot; t=&quot;Access Your 2010 or Earlier Free Edition Return&quot; g=&quot;MostPopular&quot; tm=&quot;access your 2010 or earlier free edition return, access your turbotax online 2009 free edition return, turbotax, access 2010 or earlier tax returns, print a copy of your tax return for your records&quot; s=&quot;0.0915&quot; rk=&quot;6&quot; pt=&quot;32231&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Access Your 2010 or Earlier Free Edition Return&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12745&quot; t=&quot;Why can&#39;t I find my 2010 or earlier TurboTax Online return?&quot; g=&quot;MostPopular&quot; tm=&quot;why can&#39;t i find my 2010 or earlier turbotax online return?, turbotax, turbo tax return 2010, why can&#39;t i find my tax return in my turbotax online account?, printing a review copy of your return in turbotax&quot; s=&quot;0.0645&quot; rk=&quot;7&quot; pt=&quot;22701&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Why can&#39;t I find my 2010 or earlier TurboTax Online return?&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12739&quot; t=&quot;IRS Tax Return Transcripts&quot; g=&quot;MostPopular&quot; tm=&quot;irs tax return transcripts, 4506t, turbotax&quot; s=&quot;0.0633&quot; rk=&quot;8&quot; pt=&quot;22288&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;IRS Tax Return Transcripts&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12451&quot; t=&quot;Download Your TurboTax Software Purchase&quot; g=&quot;MostPopular&quot; tm=&quot;turbotax, turbo tax, turbotax download, download your turbotax software purchase, turbo tax download&quot; s=&quot;0.0549&quot; rk=&quot;9&quot; pt=&quot;19332&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;Download Your TurboTax Software Purchase&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;r u=&quot;http://turbotax.intuit.com/support/go/GEN12537&quot; t=&quot;How to Update Your TurboTax Advantage (Automatic Renewal) Account &amp;amp; Credit Card Info&quot; g=&quot;MostPopular&quot; tm=&quot;www.turbotax.com/advantage, turbotax, turbotax renewal, turbotax advantage account, turbotax.com/advantage&quot; s=&quot;0.0458&quot; rk=&quot;10&quot; pt=&quot;16147&quot; at=&quot;0&quot; pr=&quot;0&quot; ar=&quot;0&quot;&gt;&lt;a n=&quot;bn_rights&quot; v=&quot;EXTERNAL_PUBLIC&quot;&gt;&lt;/a&gt;&lt;a n=&quot;bn_title&quot; v=&quot;How to Update Your TurboTax Advantage (Automatic Renewal) Account &amp;amp; Credit Card Info&quot;&gt;&lt;/a&gt;&lt;/r&gt;&lt;/guides&gt;<!-- end baynote-content.jsp output --> </div> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/most_viewed_answers.js"></script> </div> </div> <div class="rnav_contact_header"><div><a href="/web/20111126160154/http://turbotax.intuit.com/support/contact/index.jsp">Contact Us</a></div></div> <div class="clear"><!-- clear --></div> </div> </div> <script type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/support/js/productInfo.js"></script> <div id="pagelevel_survey" class="rightbox rightbox_v2"> <div class="title">Did this article help you?</div> <div class="content text_center"> <a href="javascript:;" class="yes">Yes, it did...</a>&nbsp;&nbsp;<br/> <a href="javascript:;" class="no">No, it didn't...</a> </div> <div id="survey_dialog"> <div class="title">Your Feedback</div> <div class="content"><div class="load"></div></div> <div class="bottom"> <div class="continue_buttons"> <img width="99" height="32" border="0" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/buttons/cancel_white.gif" alt="Cancel" id="survey_cancel"/> <img width="99" height="32" border="0" src="/web/20111126160154im_/http://turbotax.intuit.com/support/images/buttons/submit_blue.gif" alt="Submit" id="survey_submit"/> </div> </div> </div> </div> <script type="text/javascript"> var userType='customer'; $(document).ready( function(){ $('#pagelevel_survey a.yes').click(function () { var tPos = $(this).position().top-100; // ajax call from the yes consumer/agent form then display the block $("#survey_dialog .content .load").load("/support/includes/rnav/pagelevel_survey_content.jsp", { survey_request: 'yes_'+userType }, function(){ //setupSurveySubmit(); $('#survey_dialog').css({'visibility':'visible','top':tPos+'px'}); }); trackPageClick('FAQ_Survey', 'Yes'); s_eVar41 = "FAQ GEN12489~Can I order a CD that has all the updates on it?~Survey: Yes"; s_prop14 = "FAQ Survey: Yes"; sendAnalyticsEvent(); }); $('#pagelevel_survey a.no').click(function () { var tPos = $(this).position().top-100; // ajax call from the no consumer/agent form then display the survey_dialog $("#survey_dialog .content .load").load("/support/includes/rnav/pagelevel_survey_content.jsp", { survey_request: 'no_'+userType }, function(){ //setupSurveySubmit(); $('#survey_dialog').css({'visibility':'visible','top':tPos+'px'}); }); trackPageClick('FAQ_Survey', 'No'); s_eVar41 = "FAQ GEN12489~Can I order a CD that has all the updates on it?~Survey: No"; s_prop14 = "FAQ Survey: No"; sendAnalyticsEvent(); }); $('#survey_cancel').click(function (){ $('#survey_dialog').css('visibility','hidden'); }); $('#survey_submit').click(function (){ surveySubmit(); }); }); function textCounter(field, countDivRef, maxlimit) { if (field.value.length > maxlimit) { // if too long...trim it! alert("You've reached the character limit"); field.value=field.value.substring(0, maxlimit); } else { // otherwise, update 'characters left' counter countDivRef.html(maxlimit - field.value.length); } } function surveySubmit () { // validate form, collect answers and send off var formError=false; var answerMoreFormEle=document.page_level_feedback.answer_more; var answerMore=''; for (var j=0; j<answerMoreFormEle.length;j++) { // loop over the radio elements if (answerMoreFormEle[j].checked == true) { answerMore=answerMoreFormEle[j].value; } } if (answerMore == '') { formError=true; } var productToken=convertProdPlatform2ProductToken ('', '') //var invalidOrigins=Array('NA','COOKIE_TTS'); var origin='NA'; var location=''; //send info if (formError) { alert('Please choose a reason that describes your situation.'); } else { var userType=document.page_level_feedback.user_type.value; var answer=document.page_level_feedback.answer.value; var re=/'/gi; answer=answer.replace(re, "\'"); // escape single quotes var answerOpen=document.page_level_feedback.answer_open.value; var agentEmail=(userType == 'Agent' ? document.page_level_feedback.agent_email.value : ''); var VO=''; if (userType == 'Agent') { var VOFormEle=document.page_level_feedback.VO; for (var j=0; j<VOFormEle.length;j++) { // loop over the radio elements if (VOFormEle[j].checked == true) { VO=VOFormEle[j].value; } } } else { VO='VOC'; } $('#survey_dialog').css('visibility','hidden'); $('#pagelevel_survey .content').html('sending your feedback...'); var faqIdNTitle='GEN12489: Can I order a CD that has all the updates on it?'; if (faqIdNTitle.length >= 200) { faqIdNTitle=faqIdNTitle.substring(0,200); } // trim var sequence='[GEN12023,GEN12050,GEN12231,GEN12433,GEN12444,GEN12451,GEN12489]'; if (sequence.length >= 200) { sequence=sequence.substring(0,200); } // trim // update $.ajax({ url : "/support/includes/rnav/pagelevel_survey_content.jsp", data : { survey_request: 'submission', faqNum: 'GEN12489', answer: answer, answerMore: answerMore, answerOpen: answerOpen, faqCategory: 'UPDATING_THE_PRODUCT_UPDATE_CD|:|DESKTOP_BUSINESS|:|DESKTOP_HOME_AND_BUSINESS|:|DESKTOP_PREMIER|:|DESKTOP_DELUXE|:|DESKTOP_BASIC|:|TAX_YEAR_2008|:|TAX_YEAR_2009|:|TAX_YEAR_2010|:|OPERATING_SYSTEM_WINDOWS|:|OPERATING_SYSTEM_MAC|:|TAX_YEAR_2011', origin: origin, faqIdNTitle: faqIdNTitle, testType: '', // not using yet userType: userType, platformNProduct: (productToken != null ? productToken : 'not_selected' ), location: location, agentEmail: agentEmail, VO: VO, rating: '', // not using yet sequence: sequence, author: 'Jutta Stengel', VOCSource: 'Article' }, dataType : 'html', type: 'POST', success: function(data) { $('#pagelevel_survey .content').html('<strong>Thank you for your feedback!</strong>'); } }); } } </script> <!--googleon: snippet--> <!-- googleon: index --> </div> <div class="clear"><!-- clearing --></div> </div> <script type="text/javascript"> FB.init({ appId : '154388321282031', status : true, // check login status cookie : true, // enable cookies to allow the server to access the session xfbml : true // parse XFBML }); FB.Event.subscribe('edge.create', function(response) { var name = response; var filename = name.substring(name.lastIndexOf('/')+1); var article = filename.replace('.html',''); s_prop14 = "FAQ Facebook Like"; s_eVar41 = "FAQ "+article +"~Facebook Like"; // like clicked sendAnalyticsEvent(); }); </script> <!--googleoff: index--> <!--googleoff: snippet--> <div id="footersitemap"> <div class="top">&nbsp;</div> <div class="sideborders darkborders content"> <div class="col"> <h5>Support</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support" title="Get help with TurboTax software and technical issues">Technical support</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support" title="Get help with filing your taxes electronically">E-filing questions</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/contact/" title="Get help with login, billing, printing, and other issues">Contact us</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/sitemap.jsp" title="Support Sitemap">Support Sitemap</a></li> <!-- <li><a href="/support/index.jsp?nomobile=false" title="Mobile Support Site">Mobile Support Site</a></li> --> </ul> <h5>Tax Advice and Help</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/support/ask-a-tax-expert/index.jsp?lid=stic" title="Ask a Tax Expert - advice from a tax professional">Expert tax advice</a></li> <li><a href="https://web.archive.org/web/20111126160154/https://ttlc.intuit.com/app/full_page" title="Learn and share with the TurboTax community">Live Community</a></li> </ul> </div> <div class="col"> <h5>Choosing Tax Preparation Software</h5> <ul> <!-- <li><a href="/tax-tools/chooser/online.jsp" title="Find out which TurboTax product is right for you" class="poppy helpMeChoose">Help me choose</a></li> --> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/compare.jsp" title="Compare TurboTax product features side by side">Compare products</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/" title="Browse TurboTax products for filing taxes online">Online tax preparation</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/" title="Order a CD or download TurboTax to your computer">CD/download products</a></li> </ul> <h5>Why TurboTax</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/best-tax-software/why-choose-turbotax/#go_ad_one" title="TurboTax is the top-rated software for doing your taxes">#1-rated tax software</a></li> <li><a href="https://web.archive.org/web/20111126160154/http://reviews.turbotax.intuit.com/" title="See what customers are saying about TurboTax">Customer reviews</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/best-tax-software/why-choose-turbotax/#go_ad_secure" title="See how TurboTax protects your personal information">Privacy and security</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/best-tax-software/why-choose-turbotax/audit-support.jsp?TB_iframe=true" title="See how TurboTax helps you reduce your chance of an audit" class="thickbox">Audit Support</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/corp/auditdefense.jsp" title="Get full audit representation from a trained tax pro">Audit Defense</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/corp/guarantees.jsp" title="TurboTax guarantees accuracy, your biggest refund, and more">Guarantees</a></li> </ul> </div> <div class="col"> <h5>Personal Income Tax Preparation</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-software/yoy/extension-express/index.jsp" title="File an extension">File an extension</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/free-edition.jsp" title="File a simple tax return for free with TurboTax Free Edition">Free federal tax filing</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/basic.jsp" title="Use TurboTax Basic for extra help on your simple tax return">1040EZ tax returns</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/deluxe.jsp" title="Use TurboTax Deluxe to make the most of your deductions">Maximize tax deductions</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/premier.jsp" title="TurboTax Premier: For stocks, bonds, and rental property">Investments and rental property</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/home-and-business.jsp" title="Home &amp; Business: Extra help for freelancers and contractors">Self-employed, freelance</a></li> </ul> <h5>Small Business Tax Preparation</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/small-business-taxes/" title="Which TurboTax product is right for your business taxes?">Business tax software</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/online/home-and-business.jsp" title="Home &amp; Business: Extra help for freelancers and contractors">Self-employment taxes</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/small-business-taxes/business.jsp" title="TurboTax Business: For corporations and partnerships">C Corp, S Corp, partnership taxes</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-tools/" title="Learn how to improve your business tax situation">Small business tax tips</a></li> </ul> </div> <div class="col tax-calcs"> <h5>Tax Calculators and Tools</h5> <ul> <li><a href="/web/20111126160154/http://turbotax.intuit.com/personal-taxes/itsdeductible/index.jsp" title="Get accurate values for your donations to charity">ItsDeductible</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-tools/calculators/taxcaster/" title="Estimate how much you?ll pay in taxes">Tax Refund Calculator</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-tools/calculators/ira/" title="Estimate how much you can contribute to an IRA">IRA Retirement Calculator</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-tools/calculators/lifeevents/" title="Estimate the impact of life events">Life Events Advisor</a></li> <li><a href="/web/20111126160154/http://turbotax.intuit.com/tax-tools/calculators/w4/" title="Estimate your paycheck withholdings">W-4 Salary Calculator</a></li> </ul> </div> <div style="clear:both;"></div> </div> </div> <div id="footersub2" class="lh-largest fs-small"> <div class="intuitfooterlogo">&nbsp;</div> <div class="logos"> <a href="javascript:tts.util.openWinLarge('https://web.archive.org/web/20111126160154/https://portal.nresult.com/WebCert/redir.aspx?id=EcvStRAoyW10rFSOIMM1JQ%3d%3d');"><img style="margin-top: 15px" src="/web/20111126160154im_/http://turbotax.intuit.com/images/certified-result-logo.gif" alt="Certified by nResult" name="footer.img.nresultlogo"/></a> <a href="javascript:tts.util.openWinSize('https://web.archive.org/web/20111126160154/http://c-levelsecurity.com/certified/intuit/Intuit_turbotax.html','690','500');"><img width="60" height="45" align="middle" style="margin-top:5px;" src="/web/20111126160154im_/http://turbotax.intuit.com/images/gra-c-level-security.gif" alt="Security Certification of the TurboTax Online application has been performed by C-Level Security" name="footer.img.clevellogo"/></a> <a href="javascript:tts.util.openWinLarge('https://web.archive.org/web/20111126160154/http://www.truste.org/ivalidate.php?url=turbotax.intuit.com&amp;sealid=101');"><img width="116" height="31" align="middle" style="margin-top:10px;" src="/web/20111126160154im_/http://turbotax.intuit.com/images/truste/certified-privacy/finalmark.gif" alt="Reviewed by TRUSTe, Site Privacy Statement" name="footer.img.trustelogo"/></a> <img align="middle" style="margin-top:7px;" src="/web/20111126160154im_/http://turbotax.intuit.com/images/gra-authorized-efile-provider.gif" alt="Authorized e-file Provider" name="footer.img.efilelogo"/> </div> <a href="/web/20111126160154/http://turbotax.intuit.com/site-map.jsp">Site Map</a> | <a href="/web/20111126160154/http://turbotax.intuit.com/corp/affiliates.jsp">Affiliates</a> | <a href="https://web.archive.org/web/20111126160154/http://intuitic.satmetrix.com/intuitCTG_community/login.jspa?source=101">Feedback</a> | <a href="/web/20111126160154/http://turbotax.intuit.com/support/contact/">Contact Us</a> | <a href="/web/20111126160154/http://turbotax.intuit.com/corp/softwarelicense.jsp">Software License Agreements</a> | <a href="/web/20111126160154/http://turbotax.intuit.com/corp/privacy.jsp" class="newWindow">Privacy Statement</a> | <a href="https://web.archive.org/web/20111126160154/http://security.intuit.com/" class="newWindow">Security</a> <br/>Security Certification of the TurboTax Online application has been performed by C-Level Security.<br/> &copy;1997-2011 <a href="https://web.archive.org/web/20111126160154/http://www.intuit.com/">Intuit Inc.</a> | <a href="https://web.archive.org/web/20111126160154/http://www.intuit.com/legal/">Trademark Notices</a> | <a href="https://web.archive.org/web/20111126160154/http://about.intuit.com/">About Intuit</a> | <a href="https://web.archive.org/web/20111126160154/http://www.intuitcareers.com/">Careers</a> <br/>By accessing and using this page you agree to the <a href="https://web.archive.org/web/20111126160154/http://turbotax.intuit.com/corp/terms-of-service.jsp">Terms and Conditions</a>. <div style="clear:both;"></div> </div> <!--googleon: snippet--> <!--googleon: index--> <!--googleoff: index--> <!--googleoff: snippet--> <script language="javascript" type="text/javascript"> var ttsTest = new TTSCookieMgr(); $.each(abTests, function (key, val) { ttsTest.setCookie(val[0], val[1]); }); </script> <script language="javascript" type="text/javascript"> //<![CDATA[ var metricsPlatform="support"; var s_prop44="NA : "; var s_prop45=""; var abTestValues=self.TTSCookieMgr ? new TTSCookieMgr().getCookiesByPrefix('OCS_') : ''; var s_pageName = location.pathname + " TT.com Support"; var s_events="event34:00000005338737324W0"; var s_prop14="FAQ GEN12489" + "~" + "TT.com Support"; if(typeof(DIN_PYR_STATE)!="undefined") var s_eVar41="FAQ GEN12489" + "~" + "TT.com Support" + "~" + DIN_PYR_STATE; else var s_eVar41="FAQ GEN12489" + "~" + "TT.com Support"; var s_eVar45="FAQ GEN12489" + "~" + "TT.com Support"; var vtype="user";//]]> </script> <script language="javascript" type="text/javascript" src="/web/20111126160154js_/http://turbotax.intuit.com/js/s_code.js?version=010908"></script> <!--googleon: snippet--> <!--googleon: index--> <style> #facebook .connect_widget { float:left !important; margin:5px 0 0 0 !important;} </style> </body> </html> <!-- FILE ARCHIVED ON 16:01:54 Nov 26, 2011 AND RETRIEVED FROM THE INTERNET ARCHIVE ON 20:46:27 Nov 28, 2024. JAVASCRIPT APPENDED BY WAYBACK MACHINE, COPYRIGHT INTERNET ARCHIVE. ALL OTHER CONTENT MAY ALSO BE PROTECTED BY COPYRIGHT (17 U.S.C. SECTION 108(a)(3)). --> <!-- playback timings (ms): captures_list: 0.506 exclusion.robots: 0.024 exclusion.robots.policy: 0.015 esindex: 0.009 cdx.remote: 23.858 LoadShardBlock: 79.315 (3) PetaboxLoader3.datanode: 95.606 (4) load_resource: 193.658 PetaboxLoader3.resolve: 162.315 -->

Pages: 1 2 3 4 5 6 7 8 9 10