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Please call them at the number on your member ID Card or at 877-480-4161 from 8:30 a.m.-5:30 p.m, Mon-Fri. Persons with a hearing or speech disability can use 711 for Telecommunications Relay Service (TRS).</p> <p>If you need a PDF document in an accessible format, you can request it directly through "<a class=" " href="/en/main/contact-us.html">Contact Us</a>" here or at the top of the page.</p> <p>151 Farmington Avenue, Hartford, CT 06156. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Massachusetts license number: 10041444. California license number: OB84599.</p> <p><strong>Student health insurance plans are underwritten by Aetna Life Insurance Company (Aetna®). Self-insured plans are funded by the applicable school, with claims administration services provided by Aetna Life Insurance Company. 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