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Privacy Policy - Ceta Asia
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elementor-element-62372d20 policy-wrap e-flex e-con-boxed e-con e-child" data-id="62372d20" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-150d4799 elementor-widget elementor-widget-heading" data-id="150d4799" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.23.0 - 05-08-2024 */ .elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}</style><h3 class="elementor-heading-title elementor-size-default">DATA PROTECTION NOTICE <br> FOR CUSTOMERS</h3> </div> </div> <div class="elementor-element elementor-element-240d76ce elementor-widget elementor-widget-text-editor" data-id="240d76ce" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <style>/*! elementor - v3.23.0 - 05-08-2024 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}</style> <p>This Data Protection Notice (“<strong>Notice</strong>”) sets out the basis which <em>The C0_Lab Pte Ltd</em> (“<strong>we</strong>”, “<strong>us</strong>”, or “<strong>our</strong>”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“<strong>PDPA</strong>”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes. </p> </div> </div> <div class="elementor-element elementor-element-4e07ec elementor-widget elementor-widget-heading" data-id="4e07ec" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">PERSONAL DATA </h4> </div> </div> <div class="elementor-element elementor-element-687f98ed elementor-widget elementor-widget-text-editor" data-id="687f98ed" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol><li>As used in this Notice:<br /><br />“<strong style="font-size: 1rem;">customer</strong><span style="font-size: 1rem;">” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and<br /><br /></span><p>“<strong style="font-size: 1rem;">personal data</strong><span style="font-size: 1rem;">” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.</span></p></li><li>Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, email address and telephone number.</li><li>Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).</li></ol> </div> </div> <div class="elementor-element elementor-element-55201cd elementor-widget elementor-widget-heading" data-id="55201cd" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA</h4> </div> </div> <div class="elementor-element elementor-element-25b5fd05 elementor-widget elementor-widget-text-editor" data-id="25b5fd05" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="4"> <li>We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “<strong>authorised representative</strong>”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).</li> <li>We may collect and use your personal data for any or all of the following purposes: <ol class="alphabet" type="a"> <li>performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;</li> <li>verifying your identity;</li> <li>responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;</li> <li>managing your relationship with us;</li> <li>transmitting to any unaffiliated third parties including our third party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and</li> <li>any other incidental business purposes related to or in connection with the above.</li> </ol> </li> <li>We may disclose your personal data: <ol class="alphabet" type="a"> <li>where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or</li> <li>to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.</li> </ol> </li> <li>The purposes listed in the above clauses may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).</li> </ol> </div> </div> <div class="elementor-element elementor-element-401250f2 elementor-widget elementor-widget-heading" data-id="401250f2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">WITHDRAWING YOUR CONSENT</h4> </div> </div> <div class="elementor-element elementor-element-9814da0 elementor-widget elementor-widget-text-editor" data-id="9814da0" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="8"> <li>The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.</li> <li>Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within seven (7) business days of receiving it.</li> <li>Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 8 above.</li> <li>Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.</li> </ol> </div> </div> <div class="elementor-element elementor-element-156fa3f6 elementor-widget elementor-widget-heading" data-id="156fa3f6" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">ACCESS TO AND CORRECTION OF PERSONAL DATA</h4> </div> </div> <div class="elementor-element elementor-element-43adbe64 elementor-widget elementor-widget-text-editor" data-id="43adbe64" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="12"> <li>If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.</li> <li>Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.</li> <li>We will respond to your request as soon as reasonably possible. In general, our response will be within seven (7) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).</li> </ol> </div> </div> <div class="elementor-element elementor-element-42aaf970 elementor-widget elementor-widget-heading" data-id="42aaf970" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">PROTECTION OF PERSONAL DATA</h4> </div> </div> <div class="elementor-element elementor-element-617043d8 elementor-widget elementor-widget-text-editor" data-id="617043d8" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="15"> <li>To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as minimised collection of personal data, authentication and access controls (such as good password practices, need-to-basis for data disclosure, etc.), up-to-date antivirus protection, and securely erase storage media in devices before disposal.</li> <li>You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.</li> </ol> </div> </div> <div class="elementor-element elementor-element-1a21ddd9 elementor-widget elementor-widget-heading" data-id="1a21ddd9" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">ACCURACY OF PERSONAL DATA</h4> </div> </div> <div class="elementor-element elementor-element-1676d135 elementor-widget elementor-widget-text-editor" data-id="1676d135" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="17"> <li>We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.</li> </ol> </div> </div> <div class="elementor-element elementor-element-39ec11c8 elementor-widget elementor-widget-heading" data-id="39ec11c8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">RETENTION OF PERSONAL DATA</h4> </div> </div> <div class="elementor-element elementor-element-5a32a5bb elementor-widget elementor-widget-text-editor" data-id="5a32a5bb" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="18"> <li>We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.</li> <li>We will cease to retain your personal data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected, and is no longer necessary for legal or business purposes.</li> </ol> </div> </div> <div class="elementor-element elementor-element-4f9c0065 elementor-widget elementor-widget-heading" data-id="4f9c0065" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE</h4> </div> </div> <div class="elementor-element elementor-element-1c58fc8f elementor-widget elementor-widget-text-editor" data-id="1c58fc8f" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="20"> <li>We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.</li> </ol> </div> </div> <div class="elementor-element elementor-element-75be1c4e elementor-widget elementor-widget-heading" data-id="75be1c4e" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">DATA PROTECTION OFFICER</h4> </div> </div> <div class="elementor-element elementor-element-695a88c4 elementor-widget elementor-widget-text-editor" data-id="695a88c4" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="21"><li>You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:<br /><br />Name of DPO : Mehul Shah<br />Contact No. : 84094927<br />Email Address : mls@thec0lab.com<br />Address : 600 Northbridge Road,#13-06 Parkview Square, Singapore 188778</li></ol> </div> </div> <div class="elementor-element elementor-element-718759d2 elementor-widget elementor-widget-heading" data-id="718759d2" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <h4 class="elementor-heading-title elementor-size-default">EFFECT OF NOTICE AND CHANGES TO NOTICE</h4> </div> </div> <div class="elementor-element elementor-element-22a4c975 elementor-widget elementor-widget-text-editor" data-id="22a4c975" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <ol start="22"><li>This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.</li><li>We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.</li></ol> </div> </div> <div class="elementor-element elementor-element-2788c45e elementor-widget elementor-widget-text-editor" data-id="2788c45e" data-element_type="widget" data-widget_type="text-editor.default"> <div class="elementor-widget-container"> <p>Effective date : 16/04/2024<br />Last updated : 16/04/2024</p> </div> </div> </div> </div> </div> </div> </div> </main><footer class="jupiterx-footer" role="contentinfo" itemscope="itemscope" itemtype="http://schema.org/WPFooter"> <div data-elementor-type="footer" data-elementor-id="576" class="elementor elementor-576 elementor-location-footer" data-elementor-post-type="elementor_library"> <div class="elementor-element elementor-element-d480261 e-con-full e-flex e-con e-parent" data-id="d480261" data-element_type="container" id="register-now" data-settings="{"background_background":"classic"}"> <div class="elementor-element 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elementor-size-default"><span class="fc-green" data-aos="fade-right">DON'T WANT</span> TO <br>MISS ANYTHING</h2> </div> </div> </div> </div> <div class="elementor-element elementor-element-2982351 col-right e-flex e-con-boxed e-con e-child" data-id="2982351" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-fc3cac8 elementor-widget elementor-widget-heading" data-id="fc3cac8" data-element_type="widget" data-widget_type="heading.default"> <div class="elementor-widget-container"> <p class="elementor-heading-title elementor-size-default">Subscribe to our newsletter for updates about our future events.</p> </div> </div> </div> </div> </div> </div> <div class="elementor-element elementor-element-6dd5994 form-wrap e-flex e-con-boxed e-con e-child" data-id="6dd5994" data-element_type="container"> <div class="e-con-inner"> <div class="elementor-element elementor-element-b5b1a9d elementor-button-align-start elementor-widget 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