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onclick="play();" value="开 始 测 速" /><span>在测速的过程中请不要关闭浏览器</span></div> <div class="link clear">搜狐视频以及高清影视的使用问题请查看 <a href="//tv.sohu.com/faq/" target="_blank">帮助中心>></a></div> </div> <div class="right"> <div class="result clear"> <div id='testerh'> <h3>进度：</h3> <p><span id='loadPercent'>0</span>%</p> <div style="text-align: center; display: none;" id="thanks">感谢您的参与！请继续回答下面的问题。</div> </div> </div> </div> </div> <form id="feedbackForm" name="form1" action="//feedback.vrs.sohu.com/survey!save.action" method="post"> <input type="hidden" id="listHis" name="listHis" ></input> <div id='hiddenInput' style='display:none;'></div> <div class="blockB clear"> <div class="title clear"> <div class="l"><img src="//tv.sohu.com/feedback/images/a01.gif" width="23" height="31" alt="" /></div> <div class="r"><strong>选择您所遇到的问题：</strong><span>(选择分类，您将看到相关的解决方案)</span></div> </div> <div class="radioFun clear"> <div class="rf clear"><input type="radio" name="surveyType.id" value="1" style="cursor:pointer" onclick="showLayer(1,this)" /> 视频观看时很卡，播放不流畅</div> <div class="layer clear" id="layer1" style="display:none"> <div class="close"><a href="javascript:void(0)" onclick="closeLayer('layer1')"><img src="//tv.sohu.com/feedback/images/pic01.gif" width="42" height="13" alt=""></a></div> <div class="cont clear"> <h3>症状</h3> <p>可以显示视频内容，但播放过程中很卡，无法流畅的观看.</p> <h3>解决办法</h3> <p>1. 请在播放视频的时候停止一切下载行为,如:QQ旋风,讯雷,快车等下载软件.关闭下载软件可以明显提升视频播放质量.</p> <p>2. 推荐带宽1M以上的用户使用高清模式，如果长时间无法播放可选择播放器中的”普通”模式进行观看.<br /><img src="//tv.sohu.com/feedback/images/help1.jpg"/></p> <p>3. 如果加载时间过长，可先选择暂停,等待视频加载一段时间后继续观看</p> <p>4. 建议您清空缓存后再刷新页面，再试试看。IE浏览器菜单：工具-internet选项->删除文件->删除所有脱机内容->确定</p> <p><strong>如果没有解决请在下面的意见反馈中详细描述您所遇到的问题.</strong></p> </div> </div> <div class="rf clear"><input type="radio" name="surveyType.id" value="2" style="cursor:pointer" onclick="showLayer(2,this)"/> 视频无法观看，画面提示请求不到服务器</div> <div class="layer clear" id="layer2" style="display:none"> <div class="close"><a href="javascript:void(0)" onclick="closeLayer('layer2')"><img src="//tv.sohu.com/feedback/images/pic01.gif" width="42" height="13" alt=""></a></div> <div class="cont clear"> <h3>症状</h3> <p>您当前的网络条件可能存在一些问题.</p> <h3>解决办法：</h3> <p>1. 尝试向后拖动一下播放器的进度条.如图所示:<br/><img src="//tv.sohu.com/feedback/images/help2.jpg" /></p> <p>2. 切换到普通模式进行观看.如下图所示：<br/><img src="//tv.sohu.com/feedback/images/help3.jpg" /> </p> <p>3. 您可能在我们视频服务网络的死角，请您把您所在的地点及上网条件告诉我们，以便我们更好地为您服务。</p> <p><strong>如果没有解决请在下面的意见反馈中详细描述您所遇到的问题.</strong></p> </div> </div> <div class="rf clear"><input type="radio" name="surveyType.id" value="3" style="cursor:pointer" onclick="showLayer(3,this)"/> 视频无法观看，画面显示黑屏</div> <div class="layer clear" id="layer3" style="display:none"> <div class="close"><a href="javascript:void(0)" onclick="closeLayer('layer3')"><img src="//tv.sohu.com/feedback/images/pic01.gif" width="42" height="13" alt=""></a></div> <div class="cont clear"> <h3>症状</h3> <p>1.可以看到广告，但无法正常观看视频</p> <p>2.播放器显示黑屏</p> <p>3.页面上有错误，互动功能无法正常使用</p> <p>4.如果使用的是tt 浏览器，请关闭工具->TT 选项->智能屏蔽设置，关闭“隐藏浮动网页元素”，“禁止下载和播放flash”，“禁止下载和播放视频”这些屏蔽选项。</p> <h3>解决办法1：</h3> <p>1. 可能是FLASH版本过低造成的，通过下面的链接下载最新的FLASH播放器地址.<a href="//get.adobe.com/flashplayer/" target="_blank"><strong>下载最新FLASH插件>></strong></a><!--a href="#" target="_blank">IE用户官方下载</a> <a href="#" target="_blank">FireFox用户官方下载</a--></p> <h3>解决办法2:</h3> <p>检查浏览器的JAVA脚本支持</p> <p>方法：打开浏览器的“工具” —“Internet选项”，切换到“安全”选项卡，点击“默认级别”按钮，IE会自动开启JAVA脚本。<br/> <img src="//tv.sohu.com/feedback/images/help4.jpg"/><br/> <p>当您选择“确定”时，可能会收到如下图的警告，没关系，选择“是”。<br/><img src="//tv.sohu.com/feedback/images/help5.jpg" /></p> <p><strong>如果没有解决请在下面的意见反馈中详细描述您所遇到的问题.</strong></p> </div> </div> <div class="rf clear"><input type="radio" name="surveyType.id" value="4" style="cursor:pointer" onclick="showLayer(4,this)"/> 视频声音较小、没有声音，或影音不同步</div> <div class="layer clear" id="layer4" style="display:none"> <div class="close"><a href="javascript:void(0)" onclick="closeLayer('layer4')"><img src="//tv.sohu.com/feedback/images/pic01.gif" width="42" height="13" alt=""></a></div> <div class="cont clear"> <h3>症状</h3> <p>1.播放过程中，图像显示正常，但声音很小或没有声音</p> <p>2.视频播放过程中视频显示内容与声音不同步</p> <h3>解决办法：</h3> <p>1.请查看internet选项->高级->多媒体->播放网页中的声音是否勾选。</p> <p>2.调节电脑的主音量中的平衡的声道位置.</p> <p>3.双击电脑右下角的喇叭图标，显示主音量控制器如图：<br /> <img src="//tv.sohu.com/feedback/images/help6.jpg"/> </p> <p><strong>如果没有解决请在下面的意见反馈中详细描述您所遇到的问题.</strong></p> </div> </div> <div class="rf clear"><input type="radio" id="surveyType.id" name="surveyType.id" value="5" style="cursor:pointer" onclick="showLayer(5,this)"/> 视频出现有声音，但画面停止；或视频出现图像正常，但无声音</div> <div class="layer clear" id="layer5" style="display:none"> <div class="close"><a href="javascript:void(0)" onclick="closeLayer('layer5')"><img src="//tv.sohu.com/feedback/images/pic01.gif" width="42" height="13" alt=""></a></div> <div class="cont clear"> <h3>解决办法:</h3> <p><strong>出现该问题时，请您在下面的意见反馈中告诉我们发生该问题时的你所观看的影片名称或链接地址.</strong></p> </div> </div> </div> <div class="title clear"> <div class="rf clear"><span style="font-size:14px;margin-left:40px">其他问题或建议，请您在这里输入问题的详细描述</span></div> </div> <div class="inputFun clear"> <div class="aa"><textarea class="ta" name="content" id="contentId"></textarea></div> <p>不超过1500字的问题描述</p> </div> <div class="title clear"> <div class="l"><img src="//tv.sohu.com/feedback/images/a02.gif" width="24" height="31" alt="" /></div> <div class="r"><strong>为了更好的分析您遇到的问题，请提供下列信息</strong></div> </div> <div class="seleFun clear"> <ul> <li><span>浏览器版本:</span> <select id='browserver' style="width:158px" name="browser"><option value="Z">--请您选择--</option> <option value="A">IE6</option> <option value="B">IE7</option> <option value="C">IE8</option> <option value="D">搜狗浏览器</option> <option value="E">遨游</option> <option value="F">FireFox2(火狐2)</option> <option value="G">FireFox3(火狐3)</option> <option value="H">Chrome（谷歌浏览器）</option> <option value="I">Safari（苹果浏览器）</option> <option value="J">Opera</option> <option value="K">TT(腾讯浏览器)</option> <option value="L">TheWorld（世界之窗）</option> <option value="M">其他</option> </select></li> <li style="position: relative;"><span>FLASH播放器版本:</span> <select id='flashver' style="width:158px" name="flash"> <option value="Z">--请您选择--</option> <option value="A">Flash Player 7</option> <option value="B">Flash Player 8</option> <option value="C">Flash Player 9</option> <option value="D">Flash Player 10</option> <option value="E">不清楚</option> </select> <div style="position: absolute; top: -40px; left: 350px;"><span id="flver"></span><br/><b></b></div></li> <li><span>操作系统:</span> <select id='ostype' style="width:158px" name="os"> <option value="Z">--请您选择--</option> <option value="A">windows 2000</option> <option value="B">windows 2003</option> <option value="C">windows xp</option> <option value="D">windows vista</option> <option value="E">windows 7</option> <option value="F">Linux</option> <option value="G">Macosx（苹果）</option> <option value="H">不清楚</option> </select> </li> <li><span>网络条件:</span> <select id='net' style="width:158px" name="net"> <option value="Z">--请您选择--</option> <option value="A">ADSL 512K</option> <option value="B">ADSL 1M</option> <option value="C">ADSL 2M</option> <option value="D">ADSL 大于2M</option> <option value="E">小区宽带 1M</option> <option value="F">小区宽带 2M</option> <option value="G">不清楚</option> </select></li> </ul> </div> <div class="title clear"> <div class="l"><img src="//tv.sohu.com/feedback/images/a03.gif" width="23" height="29" alt="" /></div> <div class="r"><strong>输入您的邮箱地址：</strong><input type="text" maxlength="100" class="tx" name="email" id="email"/><span>(填写真实的邮箱地址将有机会获得我们送出的小礼品)</span></div> </div> <!--div class="title clear"> <div class="l"><img src="//tv.sohu.com/feedback/images/a05.gif" width="21" height="28" alt="" /></div> <div class="r"><strong>输入验证码：</strong><input type="text" class="txA" name="captchaValue"/><img src="//tv.sohu.com/feedback/images/pic02.gif" width="68" height="22" alt="" /><em>*</em></div> </div--> <div class="inputFun 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submitFeedback() { var emailstr = document.getElementById("email").value; var content_lhb =" "; if(document.getElementById("contentId")!=null) content_lhb= document.getElementById("contentId").value; var res = true; if(!checkInput('surveyType.id')) { if (content_lhb == "") { alert("请描述您所遇到的问题!"); document.getElementById("contentId").focus(); return false; } } if(!checkEmail(emailstr)) { res = false; alert("请填写有效的email地址"); return false; } var dt = document.getElementById('downloadTime'); document.getElementById("contentId").value = cutString(content_lhb,0,1500); try{ if(dt==null&&document.getElementById("popCloseBox")!=null&&document.getElementById("test").playTester!=null) { showPopWin('modalContent.html', 375, 125, 'isTestSpeed',null);//弹出对话框 } else { document.form1.submit(); } } catch(err){ document.form1.submit(); } } function isTestSpeed(isTest){ if(isTest==1) { window.location.hash="nn"; play(); } document.getElementById("contentId").value = cutString(document.getElementById("contentId").value,0,1500); window.setTimeout("document.form1.submit();", 50); } function checkInput(n){ var flag = false; var inputs = document.getElementsByName(n); for(var i=0; i<inputs.length; i++){ if(inputs[i].checked){ flag = true; break; } } return flag; } function checkEmail(emailStr) { if (emailStr.length == 0) { return true; } var emailPat=/^[A-Z0-9._%+-]+@(?:[A-Z0-9-]+\.)+[A-Z]{2,4}$/i; var matchArray=emailStr.match(emailPat); if (matchArray == null) { return false; } return true; } function returnHDTV(){ window.location.href="//tv.sohu.com/hdtv/"; } </script> </div> <div id="foot"> Copyright <span class="fontArial">©</span> 2009 Sohu.com Inc. All Rights Reserved. 搜狐公司 <span class="unline"><a href="//corp.sohu.com/s2007/copyright/" target="_blank">版权所有</a></span><br /> </div> <script> var playId = 0; var playUrls = [['//data.vod.itc.cn/tv/20091012/speed_test.mp4',30], ['//speedctc.data.vod.itc.cn/speed_test.mp4',30], ['//speedcnc.data.vod.itc.cn/speed_test.mp4',30] ]; var ppnum = parseInt(100/playUrls.length); var so = new SWFObject("bandwidthtest20091015.swf","test","0","0","","#000000"); document.write(so.getSWFHTML()); var pg = new SWFObject("//tv.sohu.com/upload/swf/playerGetLocal.swf","pg","0","0","","#000000"); document.write(pg.getSWFHTML()); var fv = new SWFObject("flashVersion.swf","fv",'275','139',"","#000000"); document.getElementById("flver").innerHTML = fv.getSWFHTML(); var pv = new SWFObject("playerVer.swf","ver","0","0","","#000000"); document.write(pv.getSWFHTML()); function lp(n){ if(playId < playUrls.length){ if(n == 100 && playId == playUrls.length-1){ document.getElementById('loadPercent').innerHTML = 100; document.getElementById('thanks').style.display = ''; }else{ document.getElementById('loadPercent').innerHTML = parseInt(n/playUrls.length) + ppnum*playId; } } } function cp(t,w,b,u){ document.getElementById('hiddenInput').innerHTML += "<input name='downloadTime' id='downloadTime' value='"+t+"s'/><input name='Kbps' value='"+parseInt(w)+"Kbps' /><input name='bytesTotal' value='"+b+"Byte' /><input name='testTimestamp' value='"+u+"' />"; if(playId < playUrls.length){ playId += 1; document.getElementById("test").playTester(playUrls[playId][0], playUrls[playId][1]); } } function play(){ playId = 0; document.getElementById('hiddenInput').innerHTML = ''; document.getElementById('thanks').style.display = 'none'; try{ if(document.getElementById("test")!=null) document.getElementById("test").playTester(playUrls[0][0], playUrls[0][1]); } catch (err){ } } function feedback() { var result = getVrsHistory() ; var buffer = new stringBuffer(); for(var i=0;i<result.length;i++) { buffer.append(result[i].url.substring(18,44)+'::'+unescape(result[i].title)+';;'); } document.getElementById("listHis").value = buffer.toString(); } function getVrsHistory() { var aCookie = document.cookie.split(";"); var rex_split = new RegExp("[\\^|\\*|\\&]", "i"); if (typeof vrsHitoryInfo != 'undefined' && vrsHitoryInfo != null) { var rex_test = new RegExp("[-|\u7b2c|\u4e4b|:|\u2014|\uff1a]", "i"); var newname = vrsHitoryInfo.title; var s_str = ""; // 处理节目名称 if (newname.match(rex_test) != null) { var arr = new RegExp("(.*)([-|\u7b2c|:|\u2014|\uff1a|\u4e4b])", "i").exec(newname); newname = arr[1]; s_str = arr[2]; if (newname.match(rex_test) != null) { var arr_1 = new RegExp("(.*)([-|\u7b2c|:|\u2014|\uff1a|\u4e4b])", "i").exec(newname); newname = arr_1[1]; s_str = arr_1[2]; } } for (var n = 0; n < aCookie.length; n++) { if (aCookie[n].split("=")[0].indexOf("savehistory") != -1 && aCookie[n].split("=")[1] != undefined && aCookie[n].split("=")[1] != null) { var re = aCookie[n].split("=")[1].split("%2C"); var result = new Array(); var bl = false; for (var j = 0; j < re.length; j++) { if (re[j] != null && re[j] != "") { var tmp = re[j].split(re[j].match(rex_split)); var a = "", spaceTime = (new Date().getTime() - parseInt(tmp[7])) / 1000; if (spaceTime == 0) { a = "\u6b63\u5728\u64ad\u653e"; } else { a = "\u79d2"; if (spaceTime >= 60 * 60 * 24) { a = "\u5929"; spaceTime = Math.floor(spaceTime / (24 * 60 * 60)); } else { if (spaceTime >= 60 * 60) { a = "\u5c0f\u65f6"; spaceTime = Math.floor(spaceTime / (60 * 60)); } else { if (spaceTime >= 60) { a = "\u5206"; spaceTime = Math.floor(spaceTime / 60); } } } a += "\u524d\u770b\u8fc7"; } var ntitle = unescape(tmp[6]); if (s_str != "" && ntitle.indexOf(s_str) != -1) { ntitle = ntitle.substring(0, ntitle.indexOf(s_str)); } var itme = null; if (tmp[0] == pid && newname == ntitle) { bl = true; item = {pid:vrsHitoryInfo.pid, vid:vrsHitoryInfo.vid, order:vrsHitoryInfo.order, newTime:0, timeSpace:"\u6b63\u5728\u64ad\u653e", url:vrsHitoryInfo.curl + "#0", playTime:new Date().getTime(), title:vrsHitoryInfo.title, nurl:vrsHitoryInfo.nurl}; } else { item = {pid:tmp[0], vid:tmp[1], order:tmp[2], newTime:tmp[3], timeSpace:spaceTime == 0 ? "" + a : Math.floor(spaceTime) + a, url:tmp[5], playTime:parseInt(tmp[7]), title:tmp[6], nurl:tmp[8]}; } result[j] = item; } } if (!bl || result == null || result.length < 1) { var item = {pid:vrsHitoryInfo.pid, vid:vrsHitoryInfo.vid, order:vrsHitoryInfo.order, newTime:0, timeSpace:"\u6b63\u5728\u64ad\u653e", url:vrsHitoryInfo.curl + "#0", playTime:new Date().getTime(), title:vrsHitoryInfo.title, nurl:vrsHitoryInfo.nurl}; var c = 0; if (result.length > 0) { c = result.length; } result[c] = item; } // console.log(JSON.stringify(result.reverse())); return result.reverse(); } } return [{pid:vrsHitoryInfo.pid, vid:vrsHitoryInfo.vid, order:vrsHitoryInfo.order, newTime:0, timeSpace:"\u6b63\u5728\u64ad\u653e", url:vrsHitoryInfo.curl + "#0", playTime:new Date().getTime(), title:vrsHitoryInfo.title, nurl:vrsHitoryInfo.nurl}]; } else { for (var n = 0; n < aCookie.length; n++) { if (aCookie[n].split("=")[0].indexOf("savehistory") != -1 && aCookie[n].split("=")[1] != undefined && aCookie[n].split("=")[1] != null) { var re = aCookie[n].split("=")[1].split("%2C"); var result = new Array(); for (var j = 0; j < re.length; j++) { if (re[j] != null && re[j] != "") { var tmp = re[j].split(re[j].match(rex_split)); var a = "", spaceTime = (new Date().getTime() - parseInt(tmp[7])) / 1000; // parseInt(tmp[4])==0?1:parseInt(tmp[4]); if (spaceTime == 0) { a = "\u6b63\u5728\u64ad\u653e"; } else { a = "\u79d2"; if (spaceTime >= 60 * 60 * 24) { a = "\u5929"; spaceTime = Math.floor(spaceTime / (24 * 60 * 60)); } else { if (spaceTime >= 60 * 60) { a = "\u5c0f\u65f6"; spaceTime = Math.floor(spaceTime / (60 * 60)); } else { if (spaceTime >= 60) { a = "\u5206"; spaceTime = Math.floor(spaceTime / 60); } } } a += "\u524d\u770b\u8fc7"; } var item = {pid:tmp[0], vid:tmp[1], order:tmp[2], newTime:tmp[3], timeSpace:spaceTime == 0 ? "" + a : Math.floor(spaceTime) + a, url:tmp[5], playTime:parseInt(tmp[7]), title:tmp[6], nurl:tmp[8]}; result[j] = item; } } return result.reverse(); } } return null; } } feedback(); </script> </body> </html>