OAIC

<!doctype html> <html lang="en"> <head> <title>OAIC</title>  <meta charset="utf-8"> <meta name="mobile-web-app-capable" content="yes"> <meta name="viewport" content="width=device-width, initial-scale=1.0, maximum-scale=1.0, minimum-scale=1.0"> <meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">  <meta name="dcterms.title" content="OAIC"> <meta name="dcterms.creator" content="OAIC"> <meta name="dcterms.created" content="2022-01-21T13:43:19+11:00"> <meta name="dcterms.modified" content="2024-08-30T08:53:59+10:00"> <meta name="dcterms.issued" content="2023-09-20T09:40:55+10:00"> <meta name="dcterms.format" content="HTML"> <meta name="dcterms.identifier" content="https://www.oaic.gov.au">    <meta name="publishedDate" content="20 September 2023"> <meta name="publishedDate_ISO" content="2023-09-20T00:00:00+10:00"> <meta name="description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta name="pdISO" content="2023-09-20T00:00:00+10:00" /> <meta name="robots" content="" />  <meta name="chapter-nav" content="no" /> <meta name="chapter-nav-prev" content="" /> <meta name="chapter-nav-next" content="" /> <meta name="chapter-nav-prev-btn-text" content="Previous chapter" /> <meta name="chapter-nav-next-btn-text" content="Next chapter" /> <meta name="background_color" content="chapter-navigation__wrapper--white" />  <meta name="show-related-articles" content="no" /> <meta name="topic" content="" /> <meta name="contentType" content="" /> <meta name="featuredNews" content="no" /> <meta name="author-name" content="" /> <meta name="author-title" content="" /> <meta name="author-image" content="" />  <meta name="type" content="web" />  <meta name="showFeedbackWidget" content="yes" /> <meta name="showShareWidget" content="yes" />    <meta itemprop="name" content="OAIC" /> <meta itemprop="description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta itemprop="image" content="" />  <meta name="twitter:card" content="summary" /> <meta name="twitter:site" content="@OAICgov" /> <meta name="twitter:title" content="OAIC" /> <meta name="twitter:description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta name="twitter:image" content="" />  <meta property="og:title" content="OAIC" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://www.oaic.gov.au" /> <meta property="og:image" content="" /> <meta property="og:description" content="We promote and uphold your rights to access government-held information and have your personal information protected" /> <meta property="og:site_name" content="OAIC" /> <meta property="article:published_time" content="2023-09-20T09:40:55+10:00" /> <meta property="article:modified_time" content="2024-08-30T08:53:59+10:00" /> <meta property="article:tag" content="" /> <meta name="theme-color" content="#fafafa">  <script src="//cdn-oc.readspeaker.com/script/9755/webReader/webReader.js?pids=wr" type="text/javascript" id="rs_req_Init"></script>  <script>(function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': new Date().getTime(),event:'gtm.js'});var f=d.getElementsByTagName(s)[0], j=d.createElement(s),dl=l!='dataLayer'?'&l='+l:'';j.async=true;j.src= 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); })(window,document,'script','dataLayer','GTM-PTH9SP3B');</script>   <meta name="google-site-verification" content="sQVHBUKhjuCjBjithPialZYhGQ5SPKwjb1_rY8OqsjA" /> <link rel="stylesheet" href="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/main.css?h=06ed308"> <link rel="stylesheet" href="https://www.oaic.gov.au/__data/assets/css_file/0024/240585/custom.css?v=0.1.202">  <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.min.css"> <link rel="preconnect" href="https://fonts.googleapis.com"> <link rel="preconnect" href="https://fonts.gstatic.com" crossorigin> <link href="https://fonts.googleapis.com/css2?family=Source+Code+Pro:ital,wght@0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap" rel="stylesheet">  <link rel="shortcut icon" href="https://www.oaic.gov.au/__data/assets/image/0016/14182/favicon-32x32.png"> <link rel="apple-touch-icon" href="https://www.oaic.gov.au/__data/assets/image/0015/14181/apple-touch-icon.png">  </head> <body class="home">  <section class="cookie-banner" aria-labelledby="cookie-heading"> <h2 class="visuallyhidden" id="cookie-heading">We use cookies on this site</h2> <div class="cookie-banner__content"> <div> <p>We use cookies to analyse traffic and to improve your browsing experience on our website. To find out more, read our <a href="https://www.oaic.gov.au/about-the-OAIC/our-corporate-information/plans-policies-and-procedures/privacy-policy">privacy policy</a>.</p> </div> <button class="cookie-banner__close primary-button" id="close-cookie-banner" aria-label="Close and accept cookie policy">Close</button> </div> </section>   <div class="skip-to-content"> <a href="#main-content-area" class="skip-to-content__link visuallyhidden focusable">Skip to main content</a> </div>  <div class="page-wrapper">     <header class="site-header"> <div class="utility-nav"> <div class="utility-nav__wrapper"> <a href="/news" class="utility-nav__link ">News</a> <a href="/about-the-OAIC/join-our-team" class="utility-nav__link ">Join our team</a> <a href="/contact-us" class="utility-nav__link ">Contact us</a> </div> </div> <div class="header-content"> <a href="https://www.oaic.gov.au" class="header-logo"> <img src="https://www.oaic.gov.au/__data/assets/file/0020/13664/oaic-header-logo.svg" alt="OAIC - 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href="https://www.oaic.gov.au/privacy/australian-privacy-principles" class="header-nav__sub-link"> Australian Privacy Principles </a> <a href="https://www.oaic.gov.au/privacy/privacy-guidance-for-organisations-and-government-agencies" class="header-nav__sub-link"> Privacy guidance for organisations and government agencies </a> <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches" class="header-nav__sub-link"> Notifiable data breaches </a> <a href="https://www.oaic.gov.au/privacy/privacy-legislation" class="header-nav__sub-link"> Privacy legislation </a> <a href="https://www.oaic.gov.au/privacy/privacy-assessments-and-decisions" class="header-nav__sub-link"> Privacy assessments and decisions </a> <a href="https://www.oaic.gov.au/privacy/privacy-registers" class="header-nav__sub-link"> Privacy registers </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Freedom of information <div 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href="https://www.oaic.gov.au/freedom-of-information/how-to-access-government-information" class="header-nav__sub-link"> How to access government information </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-guidance-for-government-agencies" class="header-nav__sub-link"> Freedom of information guidance for government agencies </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-legislation-and-determinations" class="header-nav__sub-link"> Freedom of information legislation and determinations </a> <a href="https://www.oaic.gov.au/freedom-of-information/information-commissioner-decisions-and-reports" class="header-nav__sub-link"> Information Commissioner decisions and reports </a> <a href="https://www.oaic.gov.au/freedom-of-information/freedom-of-information-statistics-for-the-oaic" class="header-nav__sub-link"> Freedom of information statistics for the OAIC </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Consumer Data Right <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/consumer-data-right" class="header-nav__sub-link"> Consumer Data Right </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/consumer-data-right/information-for-consumers" class="header-nav__sub-link"> Information for consumers </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-complaints" class="header-nav__sub-link"> Consumer Data Right complaints </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-guidance-for-business" class="header-nav__sub-link"> Consumer Data Right guidance for business </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-legislation,-regulation-and-definitions" class="header-nav__sub-link"> Consumer Data Right legislation, regulation and definitions </a> <a href="https://www.oaic.gov.au/consumer-data-right/consumer-data-right-assessments" class="header-nav__sub-link"> Consumer Data Right assessments </a> </div> </div> </div> </div> <div class="header-nav__item"> <a href="https://www.oaic.gov.au/digital-id" class="header-nav__link " > Digital ID </a> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > Engage with us <div class="header-nav__mobile-toggle"> <img 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href="https://www.oaic.gov.au/engage-with-us/translations" class="header-nav__sub-link"> Translations </a> <a href="https://www.oaic.gov.au/engage-with-us/events" class="header-nav__sub-link"> Events </a> <a href="https://www.oaic.gov.au/engage-with-us/networks" class="header-nav__sub-link"> Networks </a> <a href="https://www.oaic.gov.au/engage-with-us/research-and-training-resources" class="header-nav__sub-link"> Research and training resources </a> </div> </div> </div> </div> <div class="header-nav__item"> <button class="header-nav__button " aria-expanded="false" > About the OAIC <div class="header-nav__mobile-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-plus" alt="expand menu"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/icon-plus-white.svg" class="icon-minus" alt="collapse menu"> </div> <div class="header-nav__desktop-toggle"> <img src="https://www.oaic.gov.au/__data/assets/git_bridge/0012/12063/mysource_files/chevron-down-white.svg" alt="expand menu"> </div> </button> <div class="header-nav__sub"> <div class="header-nav__sub-wrapper"> <div class="header-nav__sub-first"> <a href="https://www.oaic.gov.au/about-the-OAIC" class="header-nav__sub-link"> About the OAIC </a> </div> <div class="header-nav__sub-grid"> <a href="https://www.oaic.gov.au/about-the-OAIC/what-we-do" class="header-nav__sub-link"> What we do </a> <a href="https://www.oaic.gov.au/about-the-OAIC/who-we-are" class="header-nav__sub-link"> Who we are </a> <a href="https://www.oaic.gov.au/about-the-OAIC/join-our-team" class="header-nav__sub-link"> Join our team </a> <a href="https://www.oaic.gov.au/about-the-OAIC/access-our-information" class="header-nav__sub-link"> Access our information </a> <a href="https://www.oaic.gov.au/about-the-OAIC/our-regulatory-approach" class="header-nav__sub-link"> Our regulatory approach </a> <a href="https://www.oaic.gov.au/about-the-OAIC/our-corporate-information" class="header-nav__sub-link"> Our corporate information </a> <a href="https://www.oaic.gov.au/about-the-OAIC/information-policy" class="header-nav__sub-link"> Information policy </a> <a href="https://www.oaic.gov.au/about-the-OAIC/serving-legal-documents-on-the-australian-information-commissioner" class="header-nav__sub-link"> Serving legal documents on the Australian Information Commissioner </a> </div> </div> </div> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/news" class="header-nav__link">News</a> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/about-the-OAIC/join-our-team" class="header-nav__link">Join our team</a> </div> <div class="header-nav__item header-nav__item--mobile-only"> <a href="/contact-us" class="header-nav__link">Contact us</a> </div> </nav> </div> </div> </header> <div class="nav-close-overlay"></div>   <main class="main">  <div id="main-content-area" class="page-content-homepage"> <div class="homepage-banner" style="background-image: linear-gradient(90deg, rgba(0, 42, 58, 0.8) 57.81%, rgba(0, 42, 58, 0) 86.46%), url('https://www.oaic.gov.au/__data/assets/image/0026/39455/OAIC-homepage-01-about-oaic.jpg');"> <div class="content"> <h1 class="banner-title">We’re the independent national regulator for privacy and freedom of information.</h1> <p class="banner-text">We promote and uphold your rights to access government-held information and have your personal information protected.</p> <div class="info-buttons"> <div class="social-buttons"> <a href="https://www.facebook.com/OAICgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0009/12501/facebook.svg" alt="Facebook" class="icon"></a> <a href="https://twitter.com/OAICgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0011/12503/x-logo.svg" alt="Twitter" class="icon"></a> <a href="https://www.youtube.com/user/oaicgov" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0012/12504/youtube.svg" alt="Youtube" class="icon"></a> <a href="https://au.linkedin.com/company/office-of-the-australian-information-commissioner" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0010/12502/linkedin.svg" alt="LinkedIn" class="icon"></a> <a href="https://www.instagram.com/oaicgov/" rel="noopener noreferrer" class="social-button"><img src="https://www.oaic.gov.au/__data/assets/file/0022/91363/Instagram.svg" alt="Instagram" class="icon"></a> </div> </div> <div class="cards"> <a href="https://www.oaic.gov.au/privacy/privacy-complaints/lodge-a-privacy-complaint-with-us" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Make a privacy complaint</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> <a href="https://www.oaic.gov.au/privacy/notifiable-data-breaches/report-a-data-breach" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Report a data breach</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> <a href="https://www.oaic.gov.au/freedom-of-information/your-freedom-of-information-rights/freedom-of-information-reviews/information-commissioner-review" class="feature-cards__tile-links"> <h3 class="feature-cards__heading">Apply for an Information Commissioner review</h3> <div class="card-button"><img src="https://www.oaic.gov.au/__data/assets/file/0020/12548/arrow.svg" alt="" aria-hidden="true" class="icon"></div> </a> </div> </div> </div> <div class="banner-padding" style="background-color: #F7F7F7;"></div> <div 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