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Accessibility - FAQ | Zoom
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src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/team-chat/">Team Chat<span class="visually-hidden"> Team Chat</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Phone" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/voip-phone/">Phone<span class="visually-hidden"> Phone</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Mail & Calendar" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/email-calendar/">Mail & Calendar<span class="visually-hidden"> Mail & Calendar</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Scheduler" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/appointment-scheduler/">Scheduler<span class="visually-hidden"> Scheduler</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Productivity</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Docs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/collaborative-docs/">Docs<span class="visually-hidden"> Docs</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Whiteboard" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/online-whiteboard/">Whiteboard<span class="visually-hidden"> Whiteboard</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Clips" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/video-recording/">Clips<span class="visually-hidden"> Clips</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Notes" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/productivity/">Tasks<span class="visually-hidden"> Tasks</span></a></div></li><li class="megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="App Marketplace" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/workplace-apps">App Marketplace<span class="visually-hidden"> App Marketplace</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Spaces</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Rooms" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/">Rooms<span class="visually-hidden"> Rooms</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workspace Reservations" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/">Workspace Reservation<span class="visually-hidden"> Workspace Reservation</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Digital Signage" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/">Digital Signage<span class="visually-hidden"> Digital Signage</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Visitor Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management<span class="visually-hidden"> Visitor Management</span></a></div></li><li class="megamenu__list-item-heading--disabled">Employee Engagement</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workvivo" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workvivo/">Workvivo<span class="visually-hidden"> Workvivo</span></a></div></li></ul></div></div></div></div><div class="megamenu__column"><div class="megamenu__column__businessService column"><div class="megamenu__head"><div class="megamenu__column-title column-2"><a data-en-text="" data-link-type="" href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="megamenu__column--block"><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Customer Experience</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Contact Center" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/contact-center/">Contact Center<span class="visually-hidden"> Contact Center</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Virtual Agent" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/virtual-agent/">Virtual Agent<span class="visually-hidden"> Virtual Agent</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Workforce Engagement Management" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/workforce-engagement-management/">Workforce Engagement<span class="visually-hidden"> Workforce Engagement</span></a></div></li><li class="megamenu__list-item-heading--disabled">Sales</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Revenue Accelerator" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/conversation-intelligence/">Revenue Accelerator<span class="visually-hidden"> Revenue Accelerator</span></a></div></li></ul></div><div class="megamenu__workplace__column"><ul class="megamenu__list"><li class="megamenu__list-item-heading--disabled">Marketing</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Events" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/event-platform/">Events<span class="visually-hidden"> Events</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Sessions" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/single-session-events/">Sessions<span class="visually-hidden"> Sessions</span></a></div></li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="Webinars" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/webinars/">Webinars<span class="visually-hidden"> Webinars</span></a></div></li><li class="megamenu__list-item-heading--disabled">Developer Tools</li><li class="megamenu__list-item megamenu__list-item--has-icon"><img alt="APIs & SDKs" class="megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">APIs & SDKs<span class="visually-hidden"> APIs & SDKs</span></a></div></li></ul></div></div></div></div></div></div><div class="megamenu-products--actionbar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="/en/products/">Discover all products</a></li><li class="action-bar-secondary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Solutions</button><section aria-label="Solutions" class="megamenu megamenu-solutions"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="/en/industry/">By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/education/">Education</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/finance/">Financial Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/government/">Government</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/healthcare/">Healthcare</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/manufacturing/">Manufacturing</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/industry/retail/">Retail</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/frontline-workers/">Frontline</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/small-business/">Small and Midsized Businesses</a></div></li><li class="megamenu__list-items"><span class="">Enterprise</span><ul><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/information-technology/">Information Technology</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/cx/">Customer Experience</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/sales-and-revenue/">Sales and Revenue</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/av-facilities/">Facilities</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/audiences/marketing-events/">Marketing and Events</a></div></li></ul></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">For developers</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/video-sdk/">Video SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/meeting-sdk/" target="_blank">Meeting SDK</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://marketplace.zoom.us/" target="_blank">App Marketplace</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/" target="_blank">APIs</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/api/rest/webhook-reference/" target="_blank">Webhooks</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/zoom-apps/">Zoom Apps</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/docs/" target="_blank">Developer Solutions</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">For partners</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/solutions/" target="_blank">Partner Solutions</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/partner-locator/" target="_blank">Find a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://partner.zoom.us/" target="_blank">Become a Partner</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/" target="_blank">Partner Portal</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home" target="_blank">Partner Learning Center</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul><li class="action-bar-primary"><a data-en-text="" data-link-type="" href="https://zoom.us/pricing" target="_blank">Plans & pricing<span class="visually-hidden"> Solutions</span></a><span class="leftTriangle"></span><span class="rightTriangle"></span></li></ul></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><button aria-expanded="false" aria-haspopup="true" class="main-nav__megamenu-trigger">Resources</button><section aria-label="Resources" class="megamenu megamenu-resources"><div class="megamenu__bottom"><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explore</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/blog/">Zoom Blog</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/resources/">Resource Library</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://ev.zoom.us/">Webinars & Events</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/customer-stories/all/">Customer Stories</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/trust/">Zoom Trust Center</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://community.zoom.com/">Zoom Community</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learning.zoom.us/learn">Learning Center</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://learn-zoom.us/show-me">How-to Videos</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg" target="_blank">Customer Success Hub</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Hardware & Services</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/global-services/">Global Services</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/hardware/">Hardware Options</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="/en/products/cmk/">Customer Managed Key</a></div></li></ul></div></div><div class="megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Support</div></div><ul class="megamenu__list"><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://support.zoom.com/hc/en">Customer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/">Premier Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://developers.zoom.us/support/">Developer Support</a></div></li><li class="megamenu__list-item"><div class="megamenu__list-item-heading"><a data-en-text="" data-link-type="" href="https://explore.zoom.us/en/support-plans/developer/">Premier Developer Support</a></div></li></ul></div></div><div class="megamenu__bottom-action-bar"><ul></ul></div></div><div class="megamenu__highlight"><div class="megamenu__highlight-item"><img alt="Download the Zoom app" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Download the Zoom app</div><p class="megamenu__highlight-item-description">Keep your Zoom app up to date to access the latest features.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="https://zoom.us/download">Download Center</a></div></div><div class="megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="megamenu__highlight-item-image" fetchpriority="auto" height="120" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="120"></img><div class="megamenu__highlight-item-content"><div class="megamenu__highlight-item-heading">Zoom Virtual Backgrounds</div><p class="megamenu__highlight-item-description">Download hi-res images and animations to elevate your next Zoom meeting.</p><a class="megamenu__highlight-item-cta" data-en-text="" data-link-type="" href="/en/products/virtual-meetings/features/virtual-background-library/">Browse backgrounds</a></div></div></div></section><div class="activeSegment"><span class="leftTriangle"></span><span class="rightTriangle"></span></div></li><li class="main-nav__list-item"><a class="main-nav__link" data-en-text="" data-link-type="" href="https://zoom.us/pricing">Plans & Pricing</a></li></ul></div><div class="main-nav__right"><ul class="main-nav__list"><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join</a></li><li class="main-nav__list-item main-nav__list-item--mobile"><a class="main-nav__mobile-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">Host</a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary fdn-button--button-small" data-en-text="" data-link-type="" href="/en/contact/contact-sales/">Contact Sales<span class="visually-hidden"> Contact Sales</span></a></li><li class="main-nav__list-item " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="" data-link-type="" href="https://zoom.us/signup">Sign Up Free</a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="resources-nav__join" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_top">Join<span class="visually-hidden"> Join</span></a></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-joinrestricted">Join</button><div class="resources-nav__dropdown-list-joinrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/join" target="_blank">By Meeting ID<span class="visually-hidden"> By Meeting ID</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/calendar/list" target="_blank">Public event list<span class="visually-hidden"> Public event list</span></a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdownrestricted">Host</button><div class="resources-nav__dropdown-listrestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/videomeeting" target="_blank">With Video On</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/webmeeting" target="_blank">With Video Off</a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://zoom.us/start/sharemeeting" target="_blank">Screen Share Only</a></li></ul></div></li><li class="resources-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><button aria-expanded="false" aria-haspopup="true" class="resources-nav__dropdown-webapprestricted">Web App</button><div class="resources-nav__dropdown-list-webapprestricted"><ul><li class="resources-nav__dropdown-list-item"><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc?webp=1"><img alt="Home " class="" fetchpriority="auto" id="webApps-home" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Home">Home</img><span class="visually-hidden"> Home</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/team-chat?webp=1"><img alt="Team Chat" class="" fetchpriority="auto" id="webApps-teamchat" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Team Chat">Team Chat</img><span class="visually-hidden"> Team Chat</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/phone?webp=1"><img alt="Phone " class="" fetchpriority="auto" id="webApps-phone" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Phone ">Phone</img><span class="visually-hidden"> Phone</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/meetings?webp=1"><img alt="Meetings" class="" fetchpriority="auto" id="webApps-meetings" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Meetings ">Meetings</img><span class="visually-hidden"> Meetings</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/contacts?webp=1"><img alt="Contacts" class="" fetchpriority="auto" id="webApps-contact" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Contacts">Contacts</img><span class="visually-hidden"> Contacts</span></a><a class="resources-nav__dropdown-link" data-en-text="" data-link-type="" href="https://app.zoom.us/wc/whiteboards?webp=1"><img alt="Whiteboards" class="" fetchpriority="auto" id="webApps-whiteboards" loading="lazy" src="https://images1.cmp.optimizely.com/assets/webApps-sprites.svg/Zz1hZTNiMGNmMDAxOGIxMWVmOTZhM2MyOGQwNmQwMTc4OA==" title="Whiteboards">Whiteboards</img><span class="visually-hidden"> Whiteboards</span></a></li></ul></div></li><li class="main-nav__list-item authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" data-en-text="My Account" data-link-type="" href="https://zoom.us/profile">My Account<span class="visually-hidden"> My Account</span></a></li></ul><button aria-expanded="false" aria-haspopup="true" aria-label="Toggle Menu" class="main-nav__hamburger-trigger"><span></span></button></div></div></nav> <nav class="mobile-menu"><div class="mobile-menu__container" data-block-size-ref=""><nav aria-label="Main Navigation" class="mobile-menu__main-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a aria-label="Search" class="mobile-menu__search" href="/en/search/"><img alt="Search" height="12" src="/dist/assets/icons/icon-search-gray.svg" width="12"></img>Search</a></li><li class="mobile-menu__list-item"><button aria-controls="panel-1" class="mobile-menu__accordion js-accordion-trigger">Products</button><section aria-label="Products" class="mobile-megamenu megamenu-products js-accordion-panel"><div class="mobile-megamenu-products-wrapper"><div class="mobile-megamenu-products--title"><div class="mobile-megamenu-products--subtitle"><a href="/en/ai-assistant/"><img alt="AI Companion" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images3.cmp.optimizely.com/assets/Full-Color.svg/Zz0zZTU4NjkxMmUwNDAxMWVlOGRjNWFhZTRmMzFmZjlkNg==" title="AI Companion"></img></a></div><div class="mobile-megamenu-products--description"><p>Empowering you to increase productivity, improve team effectiveness, and enhance skills. <a href="/en/ai-assistant/">Learn more</a></p></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__zoomWorkplace column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/collaboration-tools/"><img alt="Zoom Workplace" class="nav-title-logo" fetchpriority="auto" loading="lazy" src="https://images4.cmp.optimizely.com/assets/logo_product_ZM-workplace_1-line_color-RGB+3.svg/Zz01MTA2NTc2MGUwM2UxMWVlOTkyNDkyMTRhMzBjNjAxZg==" title="Zoom Workplace"></img></a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Communication</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Meetings" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/one-meetings.svg/Zz01YTBmNDRkMmVhOGMxMWVkODExZDRhYjdlM2I2YjFmNQ==" title="Meetings" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-meetings/">Meetings</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Team Chat" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/product-team-chat.svg/Zz1lZGNhYmY5MmU0NGUxMWVkYjM1OGEyNzVhMWI2ODM4Yw==" title="Team Chat" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/team-chat/">Team Chat</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Phone" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/product-phone.svg/Zz1lZDNmZDE4NGU0NGUxMWVkOTZiZTllNDY0OTU3ZDg4Zg==" title="Phone" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/voip-phone/">Phone</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Mail & Calendar" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mail+calendar+Icon.svg/Zz00MWE3YmZiMGRiYmMxMWVlYWQzZjkyZDMwZWIwZDkwYw==" title="Mail & Calendar" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/email-calendar/">Mail & Calendar</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Scheduler" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/appointment-scheduler.svg/Zz01MTRiNTg1ZTM1MGYxMWVlYjc3NmQ2NTU5Nzc3NzFhOQ==" title="Scheduler" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/appointment-scheduler/">Scheduler</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Productivity</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Docs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_docs.svg/Zz0zNTAwYmRkNGRiYzExMWVlYjY2NWNlOTkyMzIwMjc2OA==" title="Docs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/collaborative-docs/">Docs</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Whiteboard" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-whiteboard.svg/Zz1lZDJjOTczNmU0NGUxMWVkOGFmNmI2NWQ2NDcyM2M3Mg==" title="Whiteboard" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/online-whiteboard/">Whiteboard</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Clips" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/product-clips.svg/Zz00OTAyYWM5NjVjNTcxMWVlOTA5MDU2NmQ1MzA1MjExNQ==" title="Clips" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/video-recording/">Clips</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Notes" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/Notes-Logo.svg/Zz02MmFkNzBjYWRiYzAxMWVlOWYzNDZhZTY1ZDYyODc3MA==" title="Notes" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/productivity/">Tasks</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Apps & Integrations</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="App Marketplace" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/developer-marketplace.svg/Zz02OWE4YzY1OGVhOTUxMWVkODU1MWU2NWI4Njg2NmUxNA==" title="App Marketplace" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/workplace-apps">App Marketplace</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Spaces</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Rooms" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/Rooms.svg/Zz02ODUyMWZiZWRiYzMxMWVlOTExYjA2NmQzNDk4YmEzNQ==" title="Rooms" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/">Rooms</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workspace Reservations" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workspace-reservation.svg/Zz1jY2EzMDQ1NmRiYzMxMWVlYmFhMGVhMDc5Nzg3Mjk1OA==" title="Workspace Reservations" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Workspace Reservation</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Digital Signage" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/digital+sign.svg/Zz04ZmQ1MGJlMGRiYzQxMWVlODNlYjBhZjZlZjU5YjMxYw==" title="Digital Signage" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/">Digital Signage</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Visitor Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/visitor-manage.svg/Zz00Mjc3ZDUwY2RiYzUxMWVlOTI3N2VhMDc5Nzg3Mjk1OA==" title="Visitor Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/meeting-rooms/features/workspace/#visitor-management">Visitor Management</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Employee Engagement</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workvivo" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/workvivo-zm.svg/Zz00OTI4MjQ4MDVjNTcxMWVlYjY2ZTFlZThhMTdjNjk4Yg==" title="Workvivo" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workvivo/">Workvivo</a></div></li></ul></div></div></div></div></div><div class="mobile-megamenu__bottom"><div class="mobile-megamenu__column"><div class="mobile-megamenu__column__businessService column"><div class="mobile-megamenu__head"><div class="mobile-megamenu__column-title"><a href="/en/products/business-services/">Business Services</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><div class="mobile-megamenu__column--block"><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Customer Experience</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Contact Center" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/cc-contact-center.svg/Zz01OTgzNDIwMmVhOGMxMWVkYWEwOWNhMjZkMjg1ODQxMg==" title="Contact Center" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/contact-center/">Contact Center</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Virtual Agent" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/product-virtual-agent.svg/Zz1lZTMzZjllNGU0NGUxMWVkOGRiN2I2NWQ2NDcyM2M3Mg==" title="Virtual Agent" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/virtual-agent/">Virtual Agent</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Workforce Engagement Management" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_workforce-engagement-management.svg/Zz1kMTNkNDdmZWU3MzIxMWVlOGQwYTgyM2JmOTdlNjdmNA==" title="Workforce Engagement Management" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/workforce-engagement-management/">Workforce Engagement</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Marketing</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Events" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images4.cmp.optimizely.com/assets/mark_product_events.svg/Zz0wNDhmOTg1NGRiY2MxMWVlYjQ3MWQyNTdlYzNkN2VhZg==" title="Events" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/event-platform/">Events</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Sessions" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_sessions.svg/Zz0yZTUzYjZjNGRiY2QxMWVlOTRlODNhZWU2NWQ2NTAxNA==" title="Sessions" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/single-session-events/">Sessions</a></div></li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Webinars" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images3.cmp.optimizely.com/assets/mark_product_webinars.svg/Zz03Y2QyMWY1Y2RiY2QxMWVlOTVlZDEyMzJmZDU0MGZkZQ==" title="Webinars" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/webinars/">Webinars</a></div></li></ul></div><div class="mobile-megamenu__workplace__column"><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item-heading--disabled">Sales</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="Revenue Accelerator" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images2.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz1kZjRjZWQ2YWRiY2QxMWVlYmRhNmFhMDkzYjQ2OGZiZA==" title="Revenue Accelerator" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/products/conversation-intelligence/">Revenue Accelerator</a></div></li><li class="mobile-megamenu__list-item-heading--disabled">Developer Tools</li><li class="mobile-megamenu__list-item mobile-megamenu__list-item"><img alt="APIs & SDKs" class="mobile-megamenu__list-item-icon" fetchpriority="auto" height="28" loading="lazy" src="https://images1.cmp.optimizely.com/assets/mark_product_revenue-accelerator.svg/Zz05MTQ1ZmQ4MGRiY2YxMWVlYjI1MmYyMTViMGQ3YTJlNA==" title="APIs & SDKs" width="28"></img><div class="mobile-megamenu__list-item-heading"><a href="/en/video-sdk/">APIs & SDKs</a></div></li></ul></div></div></div></div></div></div><div class="mobile-megamenu__actionBar"><ul><li><a class="fdn-button fdn-button--button-style-primary fdn-button--button-small" href="/en/products/">Discover all products</a></li><li><a class="fdn-button fdn-button--button-style-textLink fdn-button--button-small" href="https://zoom.us/pricing">Plans & pricing</a></li></ul></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-2" class="mobile-menu__accordion js-accordion-trigger">Solutions</button><section aria-label="Solutions" class="mobile-megamenu megamenu-solutions js-accordion-panel"><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="/en/industry/"><span class="visually-hidden">By industry</span>By industry</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/education/"><span class="visually-hidden">Education</span>Education</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/finance/"><span class="visually-hidden">Financial Services</span>Financial Services</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/government/"><span class="visually-hidden">Government</span>Government</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/healthcare/"><span class="visually-hidden">Healthcare</span>Healthcare</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/manufacturing/"><span class="visually-hidden">Manufacturing</span>Manufacturing</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/industry/retail/"><span class="visually-hidden">Retail</span>Retail</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/frontline-workers/"><span class="visually-hidden">Frontline</span>Frontline</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">By audience</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/small-business/"><span class="visually-hidden">Small and Midsized Businesses</span>Small and Midsized Businesses</a></div></li><li class="megamenu__list-item disabled"><div class="megamenu__list-item-heading"><p class="megamenu__list-item-heading--disabled">Enterprise</p></div><ul><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/information-technology/"><span class="visually-hidden">Information Technology</span>Information Technology</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/cx/"><span class="visually-hidden">Customer Experience</span>Customer Experience</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/sales-and-revenue/"><span class="visually-hidden">Sales and Revenue</span>Sales and Revenue</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/av-facilities/"><span class="visually-hidden">Facilities</span>Facilities</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/audiences/marketing-events/"><span class="visually-hidden">Marketing and Events</span>Marketing and Events</a></div></li></ul></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://developers.zoom.us/docs/">For developers</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/video-sdk/"><span class="visually-hidden">Video SDK</span>Video SDK</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/meeting-sdk/"><span class="visually-hidden">Meeting SDK</span>Meeting SDK</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://marketplace.zoom.us/"><span class="visually-hidden">App Marketplace</span>App Marketplace</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/"><span class="visually-hidden">APIs</span>APIs</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/api/rest/webhook-reference/"><span class="visually-hidden">Webhooks</span>Webhooks</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/zoom-apps/"><span class="visually-hidden">Zoom Apps</span>Zoom Apps</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/docs/"><span class="visually-hidden">Developer Solutions</span>Developer Solutions</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title"><a href="https://partner.zoom.us/"><span class="visually-hidden">For partners</span>For partners</a><span><img class="megamenu__list-item-icon" src="/dist/assets/icons/icon-right-bloom.svg" alt="" /></span></div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/solutions/"><span class="visually-hidden">Partner Solutions</span>Partner Solutions</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/partner-locator/"><span class="visually-hidden">Find a Partner</span>Find a Partner</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://partner.zoom.us/"><span class="visually-hidden">Become a Partner</span>Become a Partner</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/"><span class="visually-hidden">Partner Portal</span>Partner Portal</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://mypartnerportal.zoom.us/?sso=21&RelayState=/pages/38/home"><span class="visually-hidden">Partner Learning Center</span>Partner Learning Center</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div></section></li><li class="mobile-menu__list-item"><button aria-controls="panel-3" class="mobile-menu__accordion js-accordion-trigger">Resources</button><section aria-label="Resources" class="mobile-megamenu megamenu-resources js-accordion-panel"><div class="mobile-megamenu__highlight mobile-megamenu__highlight--mobile"><div class="mobile-megamenu__highlight-item"><img alt="Download the Zoom app" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Download Center</span>Download the Zoom app</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/en/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Browse backgrounds</span>Zoom Virtual Backgrounds</a></div></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Explore</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/blog/"><span class="visually-hidden">Zoom Blog</span>Zoom Blog</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/resources/"><span class="visually-hidden">Resource Library</span>Resource Library</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://ev.zoom.us/"><span class="visually-hidden">Webinars & Events</span>Webinars & Events</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/customer-stories/all/"><span class="visually-hidden">Customer Stories</span>Customer Stories</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/trust/"><span class="visually-hidden">Zoom Trust Center</span>Zoom Trust Center</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Connect & Learn</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://community.zoom.com/"><span class="visually-hidden">Zoom Community</span>Zoom Community</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learning.zoom.us/learn"><span class="visually-hidden">Learning Center</span>Learning Center</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://learn-zoom.us/show-me"><span class="visually-hidden">How-to Videos</span>How-to Videos</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://events.zoom.us/eo/AsGmtVcsNuaXLrlYNfkaKSphxX-acfgoGLA3gKJv74EKmPPf34Bc~AggLXsr32QYFjq8BlYLZ5I06Dg"><span class="visually-hidden">Customer Success Hub</span>Customer Success Hub</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Hardware & Services</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/global-services/"><span class="visually-hidden">Global Services</span>Global Services</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/hardware/"><span class="visually-hidden">Hardware Options</span>Hardware Options</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="/en/products/cmk/"><span class="visually-hidden">Customer Managed Key</span>Customer Managed Key</a></div></li></ul></div></div><div class="mobile-megamenu__column"><div class="column"><div class="megamenu__head"><div class="megamenu__column-title">Support</div></div><ul class="mobile-megamenu__list"><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://support.zoom.com/hc/en"><span class="visually-hidden">Customer Support</span>Customer Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/"><span class="visually-hidden">Premier Support</span>Premier Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://developers.zoom.us/support/"><span class="visually-hidden">Developer Support</span>Developer Support</a></div></li><li class="mobile-megamenu__list-item"><div class="mobile-megamenu__list-item-heading"><a href="https://explore.zoom.us/en/support-plans/developer/"><span class="visually-hidden">Premier Developer Support</span>Premier Developer Support</a></div></li></ul></div></div><div class="mobile-megamenu-products-wrapper"></div><div class="mobile-megamenu__highlight"><div class="mobile-megamenu__highlight-item"><img alt="Download the Zoom app" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://images4.cmp.optimizely.com/assets/Resources-ZoomClient.png/Zz05YzJhYzg5NGM0NjkxMWVkYWI2NDEyZjk5ZTY0ZGM3Nw==" title="Download the Zoom app" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="https://zoom.us/download"><span class="visually-hidden">Download Center</span>Download the Zoom app</a></div></div><div class="mobile-megamenu__highlight-item"><img alt="Zoom Virtual Backgrounds" class="mobile-megamenu__highlight-item-image" fetchpriority="auto" height="50" loading="lazy" src="https://media.zoom.com/images/assets/Resources-VirtualBG.png/Zz01MTc3YTRkNmE2YTExMWVmOWEyNTMyZDUxNWJkZWVjOA==" title="Zoom Virtual Backgrounds" width="50"></img><div class="mobile-megamenu__highlight-item-heading"><a href="/en/products/virtual-meetings/features/virtual-background-library/"><span class="visually-hidden">Browse backgrounds</span>Zoom Virtual Backgrounds</a></div></div></div></section></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://zoom.us/pricing"><span class="visually-hidden">Plans & Pricing</span>Plans & Pricing</a></li></ul></nav><nav aria-label="Secondary Navigation" class="mobile-menu__secondary-nav"><ul class="mobile-menu__list"><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="https://support.zoom.com/hc/en"><span class="visually-hidden">Support</span>Support</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="tel:65 8003211528">65 8003211528</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="/en/contact/contact-sales/"><span class="visually-hidden">Contact Sales</span>Contact Sales</a></li><li class="mobile-menu__list-item"><a class="mobile-menu__link" href="/en/contact/live-demo/">Request a Demo</a></li></ul></nav><div class="mobile-menu__buttons-container " data-user-for="97af72b4-4108-4885-b753-f02a39956839"><a class="fdn-button fdn-button--button-style-tertiary" href="https://zoom.us/signin"><span class="visually-hidden">to your Zoom account</span>Sign In</a><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/signup">Sign Up Free</a></div><div class="mobile-menu__buttons-container restricted item-center authorized-access" data-user-for="82c0350d-4c26-4b95-8feb-330fef53cda3"><a class="fdn-button fdn-button--button-style-primary" href="https://zoom.us/profile"><span class="visually-hidden">My Account</span>My Account</a></div></div></nav> </header> <main role="main" id="main" class="content-max-width"> <section class="hero hero--off-white hero--no-line hero--no-color-block hero--simple-text hero--no-color-block " data-cmp-is="hero"> <div class="hero__container"> <div class="hero__content"> <h1 class="hero__title">Accessibility Frequently Asked Questions</h1> <div class="hero__body-text "> <p>The following are answers to common questions we receive in regards to accessibility. To acquire additional accessibility-related support, request documents in an alternate format, or to register disability requirements with our support teams, please email <a href="mailto:access@zoom.us">access@zoom.us</a></p> </div> </div> </div> </section> <div class="module-columns layout-1-columns theme-white module-spacing-top-default module-spacing-default module-padding-top-default module-padding-default " id="faq-16x"> <div class="wrapper"> </headline> <div class="column column-1"> <section class="accordion " aria-labelledby="faq" data-cmp-is="accordion" data-disableshowmore="0"> <div class="accordion__content"> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> What does accessibility mean at Zoom? </button> <div class="accordion__item-content js-accordion-panel"> <p>At Zoom, we strive to ensure that people of all abilities can meet and collaborate with one another by taking into consideration the wide range of hearing, vision, mobility, and cognitive abilities. Our teams adhere to the WCAG 2.1 AA recommendations while designing and developing every feature to ensure that accessibility considerations are not just nice-to-haves, but requirements in our development process.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Where can I get more information about how to use automated captions? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">Please see the following support article for more information: </span><a href="https://support.zoom.us/hc/en-us/articles/8158738379917-Managing-automated-captions-" target="_blank" rel="noopener"><span style="font-weight: 400;">https://support.zoom.us/hc/en-us/articles/8158738379917-Managing-automated-captions-</span></a><span style="font-weight: 400;"> </span> </p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Can captions be saved like chat? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">Captions shared in a meeting can be saved locally by both hosts and attendees if the meeting host has enabled the “Save Captions” web setting. </span></p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> What happens when a user turns on automated captions in a meeting? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">The Zoom meeting invites the Zoom captioning service to join the meeting. The Zoom meeting then sends the audio portion of the meeting to this service, which processes the audio and returns the captions that are made available to participants.</span></p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Is the audio from my meeting being sent outside of a Zoom data center? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">No, the captioning service runs in Zoom’s data centers on Zoom’s servers that are managed by Zoom. Only Zoom staff have access to these data center resources.</span></p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Who at Zoom has access to my captions? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">Zoom does not have access to real-time customer captions. Zoom cloud recordings containing customer audio and text data is considered “customer content” and is subject to our </span><a href="https://explore.zoom.us/en/privacy/" target="_blank" rel="noopener"><span style="font-weight: 400;">privacy statement</span></a><span style="font-weight: 400;"> and strict, least-privilege access controls. These controls are documented, audited, and evidenced by </span><a href="/en/trust/legal-compliance/" rel="noopener"><span style="font-weight: 400;">Zoom’s SOC 2 attestation</span></a><span style="font-weight: 400;">. All privileged access to infrastructure data and systems is logged, monitored, and controlled using multi-factor authentication and least-privilege access controls.</span></p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> How does Zoom ensure accessibility in its products? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom's design and development process expect that newly introduced features are made accessible from the very beginning. The accessibility team collaborates with the product and engineering teams at every stage of the release process. We believe accessibility should begin at the design phase, where fundamental accessibility issues can be identified and addressed as early as possible. The accessibility team tests with screen readers and with keyboard-only, and works in tandem with developers to ensure that all releases are compatible with as many assistive technologies as possible.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> If issues with accessibility arise, how does Zoom plan on remediating the accessibility issues? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom is constantly gathering feedback from users to identify areas where there is a mismatch between our products and our users' abilities. If accessibility bugs exist, Zoom will work with users and customers to identify the most critical accessibility issues and incorporate them into the roadmap. While timelines will depend on the severity of issues, Zoom takes “showstopper” issues (issues that make it impossible for users with disabilities to access information) very seriously and will ensure that those issues are of highest priority in the Zoom roadmap.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Does Zoom comply with WCAG guidelines and Section 508 Standards? </button> <div class="accordion__item-content js-accordion-panel"> <p>Full details about how each product complies with each WCAG guideline can be found in the products’ respective VPAT documents can be found on our <a href="/en/accessibility/">Accessibility Page</a>.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Does Zoom support closed captioning for its live meetings and webinars? </button> <div class="accordion__item-content js-accordion-panel"> <section id="faq5" class="HeadingWithParagraphAndAnchor"> <div> <p>Zoom supports closed captioning for its live meetings through <a href="https://support.zoom.us/hc/en-us/articles/207279736-Getting-Started-with-Closed-Captioning">several different methods</a>. Meeting hosts may type the captions themselves or assign another participant to type closed captioning. Alternatively, meeting hosts may also use a CART provider for onsite or remote captioning. For remote captioning, Zoom provides a <a href="https://support.zoom.us/hc/en-us/articles/115002212983">Closed Captioning REST API</a> that allows caption providers to stream their captions directly into the Zoom interface. Zoom's Cloud Room Connector and Virtual Room Connector also provide support for displaying closed captioning on H.323 devices.</p> </div> </section> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> What 3rd party caption providers are supported by Zoom? </button> <div class="accordion__item-content js-accordion-panel"> <section id="faq6" class="HeadingWithParagraphAndAnchor"> <div> <p>CART providers use many different platforms depending on the needs of their clients. Support for integrated captions within Zoom can be accomplished as long as the CART provider is able to use a captioning platform that supports Zoom's Closed Caption REST API. VITAC is a CART provider that supports Zoom's Closed Captioning API. StreamText and 1CappApp are captioning platforms that also support Zoom's Closed Captioning API.</p> </div> </section> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Are the meeting cloud recordings accessible? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom cloud meeting recordings can be streamed through the My Recording page of the Zoom web portal. The cloud recordings video player is accessible to screen readers and accessible to keyboard-only. Cloud recordings also support closed captioning and transcript views.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Is Zoom keyboard accessible? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom ensures that its products are operable for users with mobility impairments by supporting keyboard accessibility and by designing interactions that do not require fine motor control. Keyboard accessibility is incorporated into the development process by ensuring that any actions that can be completed with a mouse may also be completed with only a keyboard, and with comparable ease of use. Zoom also provides keyboard shortcuts that are customizable and can be enabled globally.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> What are important accessibility-related keyboard commands that I should be aware of? </button> <div class="accordion__item-content js-accordion-panel"> <p>To ensure full keyboard support within the desktop meeting client, the toolbar must be set to not automatically hide. This can be accomplished by unchecking the "Always show meeting controls" under the "Accessibility" section of the desktop application Settings, or in the "In-meeting (basic)" section of the web portal Settings. This may be also be accomplished on a per-meeting basis using the "Toggle the 'Always show meeting controls' option in Settings/Accessibility" keyboard shortcut. Please see below for a list of other important navigational keyboard shortcuts.</p> <p> </p> <table style="border-collapse: collapse; width: 100%;" border="1"> <tbody> <tr> <td style="width: 33.3333%;"><strong>Description</strong></td> <td style="width: 33.3333%;"><strong>Windows</strong></td> <td style="width: 33.3333%;"><strong>macOS</strong></td> </tr> <tr> <td style="width: 33.3333%;"> <p>Toggle the "Always show meeting controls" option in Settings/Accessibility</p> </td> <td style="width: 33.3333%;">Alt</td> <td style="width: 33.3333%;"> <p>Ctrl + \</p> </td> </tr> <tr> <td style="width: 33.3333%;"> <p>Navigate among Zoom popup windows/toolbars</p> </td> <td style="width: 33.3333%;">F6</td> <td style="width: 33.3333%;"> <p>CMD + ~</p> </td> </tr> <tr> <td style="width: 33.3333%;"> <p>Change focus to Zoom meeting controls (at the top when sharing your screen at the bottom when not sharing)</p> </td> <td style="width: 33.3333%;"> <p>Ctrl + Alt + Shift</p> </td> <td style="width: 33.3333%;"> <p>CMD + ~</p> </td> </tr> <tr> <td style="width: 33.3333%;"> <p>Begin remote control</p> </td> <td style="width: 33.3333%;"> <p>Alt + Shift + R</p> </td> <td style="width: 33.3333%;"> <p>Ctrl + Shift + R</p> </td> </tr> </tbody> </table> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Is Zoom accessible for users with visual impairments? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom ensures that its products are operable and perceivable for users with visual impairments. Our products support common screen readers such as NVDA, JAWS, VoiceOver, and Android Talkback. Additionally, visual interfaces are designed with adequate color contrast, size, and usage of color to ensure clarity for users with various vision needs.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Is content shared through the screen sharing feature accessible to screen readers? </button> <div class="accordion__item-content js-accordion-panel"> <p>User content shared through Zoom’s screen sharing feature is rendered to meeting participants as an HD video stream. In order to make contents of the screen share accessible to attendees who use screen readers, it is recommended that the presenter share the relevant files/notes with meeting attendees. This solution will ensure that the document's full content and semantic markup is preserved and made accessible to screen reader users. Zoom provides file upload capabilities in its in-meeting chat so that meeting hosts may share files to participants while in-meeting.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Can I use the remote control feature to control another computer's screen reader? </button> <div class="accordion__item-content js-accordion-panel"> <p>Zoom's remote control feature allows users to control the screen sharer's screen reader. The host computer must first enable "share computer audio" to stream the screen reader speech output to the guest computer. Once the guest has gained remote control, the common screen reader keystrokes will be registered on the host computer.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Does Zoom application support high-contrast or dark mode settings? </button> <div class="accordion__item-content js-accordion-panel"> <p>The Zoom Application on Windows, iOS, and Android support the high contrast settings defined in the system preferences. The Zoom Application for macOS supports Dark Mode.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Does Zoom application support larger font settings? </button> <div class="accordion__item-content js-accordion-panel"> <p>The Zoom Application on macOS and Windows only support the inheritance of the display scaling options defined in the operating system settings. The Zoom desktop applications also provides font size customizations for subtitles. The Zoom Application for iOS and Android support font sizes defined in the system settings.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> Does Zoom support sign language interpreters? </button> <div class="accordion__item-content js-accordion-panel"> <p>Sign language interpreters may join a Zoom meeting just like any other video participants. Participants may use Zoom's <a href="https://support.zoom.us/hc/en-us/articles/201362743-Pin-Video">pinning feature</a> to keep the interpreter's video thumbnail stationary.</p> </div> </div> <div class="accordion__item"> <button class="accordion__item-button js-accordion-trigger"> How can you submit feedback about Zoom Phone under the Accessible Canada Act? </button> <div class="accordion__item-content js-accordion-panel"> <p><span style="font-weight: 400;">Zoom is committed to empowering people with diverse abilities and using technology to eliminate barriers. In connection with this effort, we have published our <a href="https://kgrbaj.files.cmp.optimizely.com/download/assets/Zoom+Accessibility+Plan/fa6bc9221ea311efb5425a10fe3e4ead" title="Accessibility Plan" target="_blank" rel="noopener">Accessibility Plan</a> and <a href="https://kgrbaj.files.cmp.optimizely.com/download/assets/2024+Annual+Progress+Report+%E2%80%93+Accessibility+Plan+for+Zoom+Video+Communications%2C+Inc./d05f10e01ea211efb7985e19ca52d9fd" title="Accessibility Report" target="_blank" rel="noopener">Progress Report</a> on our Plan pursuant to the Accessible Canada Act. We welcome your feedback on our Plan and accessibility issues, which you can submit by email to <a href="mailto:zoomphone-canada-access@zoom.us" title="Zoom Phone access">zoomphone-canada-access@zoom.us</a> or by phone at (877) 662-1070. You may also submit feedback anonymously through our main feedback portal at <a href="https://zoom.us/feed" title="Zoom Feed">https://zoom.us/feed</a>, but please reference the Accessible Canada Act and Zoom Phone if you use this portal.</span></p> <p> </p> <p><span style="font-weight: 400;">The feedback you submit will be acknowledged in the order and same manner in which it was received, unless your feedback was provided anonymously. The feedback we receive will be reviewed by an accessibility expert and your input will be included in our plan, where appropriate. Personal information included in your feedback remains confidential within Zoom unless you consent to the disclosure of your personal information. Upon your request, we will work with you to provide this description of our feedback process in an alternative format. Alex Mooc, Head of Accessibility, is Zoom Phone’s designated representative to receive feedback under the Accessible Canada Act.</span></p> <p> </p> <p><span style="font-weight: 400;">Zoom’s website at <a href="https://zoom.us" title="Zoom website">zoom.us</a>, including this Accessibility Frequently Asked Questions page, conforms to WCAG 2.1 Level AA.</span></p> </div> </div> </div> <button class="accordion__show" aria-label="Show more - adds content above">Show more</button> <button class="accordion__show accordion__show--less" aria-label="Show less - removes content above" hidden>Show less</button> </section> </div> </div> </div> </main> <footer class="module-footer" id="" data-cmp-is="footer"> <div class="module-footer-top"> <div class="container"> <div class="module-footer-top__primary"> <nav class="module-footer-nav js-module-footer-nav"> <section class="module-footer-nav__section"> <a href="/en/about/" class="module-footer-nav__title js-analytics-cta" title="About" data-title="" 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Our teams adhere to the WCAG 2.1 AA recommendations while designing and developing every feature to ensure that accessibility considerations are not just nice-to-haves, but requirements in our development process.\u003C/p\u003E" } }, { "@type": "Question", "name": "Where can I get more information about how to use automated captions?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EPlease see the following support article for more information: \u003C/span\u003E\u003Ca href=\u0022https://support.zoom.us/hc/en-us/articles/8158738379917-Managing-automated-captions-\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003Ehttps://support.zoom.us/hc/en-us/articles/8158738379917-Managing-automated-captions-\u003C/span\u003E\u003C/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E \u003C/span\u003E \u0026nbsp;\u003C/p\u003E" } }, { "@type": "Question", "name": "Can captions be saved like chat?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ECaptions shared in a meeting can be saved locally by both hosts and attendees if the meeting host has enabled the \u0026ldquo;Save Captions\u0026rdquo; web setting. \u003C/span\u003E\u003C/p\u003E" } }, { "@type": "Question", "name": "What happens when a user turns on automated captions in a meeting?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThe Zoom meeting invites the Zoom captioning service to join the meeting. The Zoom meeting then sends the audio portion of the meeting to this service, which processes the audio and returns the captions that are made available to participants.\u003C/span\u003E\u003C/p\u003E" } }, { "@type": "Question", "name": "Is the audio from my meeting being sent outside of a Zoom data center?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003ENo, the captioning service runs in Zoom\u0026rsquo;s data centers on Zoom\u0026rsquo;s servers that are managed by Zoom. Only Zoom staff have access to these data center resources.\u003C/span\u003E\u003C/p\u003E" } }, { "@type": "Question", "name": "Who at Zoom has access to my captions?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EZoom does not have access to real-time customer captions. Zoom cloud recordings containing customer audio and text data is considered \u0026ldquo;customer content\u0026rdquo; and is subject to our\u0026nbsp;\u003C/span\u003E\u003Ca href=\u0022https://explore.zoom.us/en/privacy/\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003Eprivacy statement\u003C/span\u003E\u003C/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E and strict, least-privilege access controls. These controls are documented, audited, and evidenced by \u003C/span\u003E\u003Ca href=\u0022/link/bd079239fe1f4f5792f19d4b5a66def6.aspx\u0022 rel=\u0022noopener\u0022\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EZoom\u0026rsquo;s SOC 2 attestation\u003C/span\u003E\u003C/a\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003E.\u0026nbsp; All privileged access to infrastructure data and systems is logged, monitored, and controlled using multi-factor authentication and least-privilege access controls.\u003C/span\u003E\u003C/p\u003E" } }, { "@type": "Question", "name": "How does Zoom ensure accessibility in its products?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom\u0027s design and development process expect that newly introduced features are made accessible from the very beginning. The accessibility team collaborates with the product and engineering teams at every stage of the release process. We believe accessibility should begin at the design phase, where fundamental accessibility issues can be identified and addressed as early as possible. The accessibility team tests with screen readers and with keyboard-only, and works in tandem with developers to ensure that all releases are compatible with as many assistive technologies as possible.\u003C/p\u003E" } }, { "@type": "Question", "name": "If issues with accessibility arise, how does Zoom plan on remediating the accessibility issues?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom is constantly gathering feedback from users to identify areas where there is a mismatch between our products and our users\u0027 abilities. If accessibility bugs exist, Zoom will work with users and customers to identify the most critical accessibility issues and incorporate them into the roadmap. While timelines will depend on the severity of issues, Zoom takes \u0026ldquo;showstopper\u0026rdquo; issues (issues that make it impossible for users with disabilities to access information) very seriously and will ensure that those issues are of highest priority in the Zoom roadmap.\u003C/p\u003E" } }, { "@type": "Question", "name": "Does Zoom comply with WCAG guidelines and Section 508 Standards?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EFull details about how each product complies with each WCAG guideline can be found in the products\u0026rsquo; respective VPAT documents can be found on our\u0026nbsp;\u003Ca href=\u0022/link/78ecca2ea642456f9b3072b06e1d1182.aspx\u0022\u003EAccessibility Page\u003C/a\u003E.\u003C/p\u003E" } }, { "@type": "Question", "name": "Does Zoom support closed captioning for its live meetings and webinars?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Csection id=\u0022faq5\u0022 class=\u0022HeadingWithParagraphAndAnchor\u0022\u003E\n\u003Cdiv\u003E\n\u003Cp\u003EZoom supports closed captioning for its live meetings through\u0026nbsp;\u003Ca href=\u0022https://support.zoom.us/hc/en-us/articles/207279736-Getting-Started-with-Closed-Captioning\u0022\u003Eseveral different methods\u003C/a\u003E. Meeting hosts may type the captions themselves or assign another participant to type closed captioning. Alternatively, meeting hosts may also use a CART provider for onsite or remote captioning. For remote captioning, Zoom provides a\u0026nbsp;\u003Ca href=\u0022https://support.zoom.us/hc/en-us/articles/115002212983\u0022\u003EClosed Captioning REST API\u003C/a\u003E\u0026nbsp;that allows caption providers to stream their captions directly into the Zoom interface. Zoom\u0027s Cloud Room Connector and Virtual Room Connector also provide support for displaying closed captioning on H.323 devices.\u003C/p\u003E\n\u003C/div\u003E\n\u003C/section\u003E" } }, { "@type": "Question", "name": "What 3rd party caption providers are supported by Zoom?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Csection id=\u0022faq6\u0022 class=\u0022HeadingWithParagraphAndAnchor\u0022\u003E\n\u003Cdiv\u003E\n\u003Cp\u003ECART providers use many different platforms depending on the needs of their clients. Support for integrated captions within Zoom can be accomplished as long as the CART provider is able to use a captioning platform that supports Zoom\u0027s Closed Caption REST API. VITAC is a CART provider that supports Zoom\u0027s Closed Captioning API. StreamText and 1CappApp are captioning platforms that also support Zoom\u0027s Closed Captioning API.\u003C/p\u003E\n\u003C/div\u003E\n\u003C/section\u003E" } }, { "@type": "Question", "name": "Are the meeting cloud recordings accessible?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom cloud meeting recordings can be streamed through the My Recording page of the Zoom web portal. The cloud recordings video player is accessible to screen readers and accessible to keyboard-only. Cloud recordings also support closed captioning and transcript views.\u003C/p\u003E" } }, { "@type": "Question", "name": "Is Zoom keyboard accessible?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom ensures that its products are operable for users with mobility impairments by supporting keyboard accessibility and by designing interactions that do not require fine motor control. Keyboard accessibility is incorporated into the development process by ensuring that any actions that can be completed with a mouse may also be completed with only a keyboard, and with comparable ease of use. Zoom also provides keyboard shortcuts that are customizable and can be enabled globally.\u003C/p\u003E" } }, { "@type": "Question", "name": "What are important accessibility-related keyboard commands that I should be aware of?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003ETo ensure full keyboard support within the desktop meeting client, the toolbar must be set to not automatically hide. This can be accomplished by unchecking the \u0022Always show meeting controls\u0022 under the \u0022Accessibility\u0022 section of the desktop application Settings, or in the \u0022In-meeting (basic)\u0022 section of the web portal Settings. This may be also be accomplished on a per-meeting basis using the \u0022Toggle the \u0027Always show meeting controls\u0027 option in Settings/Accessibility\u0022 keyboard shortcut. Please see below for a list of other important navigational keyboard shortcuts.\u003C/p\u003E\n\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\n\u003Ctable style=\u0022border-collapse: collapse; width: 100%;\u0022 border=\u00221\u0022\u003E\n\u003Ctbody\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\u003Cstrong\u003EDescription\u003C/strong\u003E\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\u003Cstrong\u003EWindows\u003C/strong\u003E\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\u003Cstrong\u003EmacOS\u003C/strong\u003E\u003C/td\u003E\n\u003C/tr\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003EToggle the \u0022Always show meeting controls\u0022 option in Settings/Accessibility\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003EAlt\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ECtrl \u002B \\\u003C/p\u003E\n\u003C/td\u003E\n\u003C/tr\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ENavigate among Zoom popup windows/toolbars\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003EF6\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ECMD \u002B ~\u003C/p\u003E\n\u003C/td\u003E\n\u003C/tr\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003EChange focus to Zoom meeting controls (at the top when sharing your screen at the bottom when not sharing)\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ECtrl \u002B Alt \u002B Shift\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ECMD \u002B ~\u003C/p\u003E\n\u003C/td\u003E\n\u003C/tr\u003E\n\u003Ctr\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003EBegin remote control\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003EAlt \u002B Shift \u002B R\u003C/p\u003E\n\u003C/td\u003E\n\u003Ctd style=\u0022width: 33.3333%;\u0022\u003E\n\u003Cp\u003ECtrl \u002B Shift \u002B R\u003C/p\u003E\n\u003C/td\u003E\n\u003C/tr\u003E\n\u003C/tbody\u003E\n\u003C/table\u003E" } }, { "@type": "Question", "name": "Is Zoom accessible for users with visual impairments?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom ensures that its products are operable and perceivable for users with visual impairments. Our products support common screen readers such as NVDA, JAWS, VoiceOver, and Android Talkback. Additionally, visual interfaces are designed with adequate color contrast, size, and usage of color to ensure clarity for users with various vision needs.\u003C/p\u003E" } }, { "@type": "Question", "name": "Is content shared through the screen sharing feature accessible to screen readers?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EUser content shared through Zoom\u0026rsquo;s screen sharing feature is rendered to meeting participants as an HD video stream. In order to make contents of the screen share accessible to attendees who use screen readers, it is recommended that the presenter share the relevant files/notes with meeting attendees. This solution will ensure that the document\u0027s full content and semantic markup is preserved and made accessible to screen reader users. Zoom provides file upload capabilities in its in-meeting chat so that meeting hosts may share files to participants while in-meeting.\u003C/p\u003E" } }, { "@type": "Question", "name": "Can I use the remote control feature to control another computer\u0027s screen reader?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EZoom\u0027s remote control feature allows users to control the screen sharer\u0027s screen reader. The host computer must first enable \u0022share computer audio\u0022 to stream the screen reader speech output to the guest computer. Once the guest has gained remote control, the common screen reader keystrokes will be registered on the host computer.\u003C/p\u003E" } }, { "@type": "Question", "name": "Does Zoom application support high-contrast or dark mode settings?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EThe Zoom Application on Windows, iOS, and Android support the high contrast settings defined in the system preferences. The Zoom Application for macOS supports Dark Mode.\u003C/p\u003E" } }, { "@type": "Question", "name": "Does Zoom application support larger font settings?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003EThe Zoom Application on macOS and Windows only support the inheritance of the display scaling options defined in the operating system settings. The Zoom desktop applications also provides font size customizations for subtitles. The Zoom Application for iOS and Android support font sizes defined in the system settings.\u003C/p\u003E" } }, { "@type": "Question", "name": "Does Zoom support sign language interpreters?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003ESign language interpreters may join a Zoom meeting just like any other video participants. Participants may use Zoom\u0027s\u0026nbsp;\u003Ca href=\u0022https://support.zoom.us/hc/en-us/articles/201362743-Pin-Video\u0022\u003Epinning feature\u003C/a\u003E\u0026nbsp;to keep the interpreter\u0027s video thumbnail stationary.\u003C/p\u003E" } }, { "@type": "Question", "name": "How can you submit feedback about Zoom Phone under the Accessible Canada Act?", "acceptedAnswer": { "@type": "Answer", "text": "\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EZoom is committed to empowering people with diverse abilities and using technology to eliminate barriers. In connection with this effort, we have published our \u003Ca href=\u0022https://kgrbaj.files.cmp.optimizely.com/download/assets/Zoom\u002BAccessibility\u002BPlan/fa6bc9221ea311efb5425a10fe3e4ead\u0022 title=\u0022Accessibility Plan\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EAccessibility Plan\u003C/a\u003E and \u003Ca href=\u0022https://kgrbaj.files.cmp.optimizely.com/download/assets/2024\u002BAnnual\u002BProgress\u002BReport\u002B%E2%80%93\u002BAccessibility\u002BPlan\u002Bfor\u002BZoom\u002BVideo\u002BCommunications%2C\u002BInc./d05f10e01ea211efb7985e19ca52d9fd\u0022 title=\u0022Accessibility Report\u0022 target=\u0022_blank\u0022 rel=\u0022noopener\u0022\u003EProgress Report\u003C/a\u003E on our Plan pursuant to the Accessible Canada Act. We welcome your feedback on our Plan and accessibility issues, which you can submit by email to \u003Ca href=\u0022mailto:zoomphone-canada-access@zoom.us\u0022 title=\u0022Zoom Phone access\u0022\u003Ezoomphone-canada-access@zoom.us\u003C/a\u003E or by phone at (877) 662-1070. You may also submit feedback anonymously through our main feedback portal at \u003Ca href=\u0022https://zoom.us/feed\u0022 title=\u0022Zoom Feed\u0022\u003Ehttps://zoom.us/feed\u003C/a\u003E, but please reference the Accessible Canada Act and Zoom Phone if you use this portal.\u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EThe feedback you submit will be acknowledged in the order and same manner in which it was received, unless your feedback was provided anonymously. The feedback we receive will be reviewed by an accessibility expert and your input will be included in our plan, where appropriate. Personal information included in your feedback remains confidential within Zoom unless you consent to the disclosure of your personal information. Upon your request, we will work with you to provide this description of our feedback process in an alternative format. Alex Mooc, Head of Accessibility, is Zoom Phone\u0026rsquo;s designated representative to receive feedback under the Accessible Canada Act.\u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cspan style=\u0022font-weight: 400;\u0022\u003EZoom\u0026rsquo;s website at \u003Ca href=\u0022https://zoom.us\u0022 title=\u0022Zoom website\u0022\u003Ezoom.us\u003C/a\u003E, including this Accessibility Frequently Asked Questions page, conforms to WCAG 2.1 Level AA.\u003C/span\u003E\u003C/p\u003E" } } ] }</script> <script src="/dist/zoomv.main.min.js?t=638677122960000000" nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk="></script> <script defer="defer" nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk=" src="/Util/Find/epi-util/find.js"></script> <script nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk="> document.addEventListener('DOMContentLoaded',function(){if(typeof FindApi === 'function'){var api = new FindApi();api.setApplicationUrl('/');api.setServiceApiBaseUrl('/find_v2/');api.processEventFromCurrentUri();api.bindWindowEvents();api.bindAClickEvent();api.sendBufferedEvents();}}) </script> <script nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk=" src="/ClientResources/Scripts/CoveoJsSearch.js?t=638677122520000000" type="text/javascript"></script> <script nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk=" src="/ClientResources/Scripts/coveo-en.js?t=638677122520000000" type="text/javascript"></script> <script nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk=" type="text/javascript"> var user_locale = 'en-us'; var user_language = 'English'; String.toLocaleString({ 'en-us': { "ZoomPlaceholder": "Enter search here...", "ZoomHeader": "What are you looking for?", "All": "All", "Support": "Support", "Videos": "Videos", "Source": "Source", "Explore Zoom": "Explore Zoom", "Solutions": "Solutions", "Support Articles": "Support Articles", "Community": "Community" } }); String["locale"] = user_locale; var APIKey_Search = 'xxf1623479-48a6-4dce-8475-28e0b0720fbc'; Coveo.SearchEndpoint.configureCloudV2Endpoint('', APIKey_Search, 'https://platform.cloud.coveo.com/rest/search'); document.addEventListener('DOMContentLoaded', function () { const standaloneSearchBoxRoot = document.querySelector('#standaloneSearchbox'); Coveo.initSearchbox(standaloneSearchBoxRoot, "/en/search/", { Analytics: { searchHub: 'Marketing', }, Searchbox: { placeholder: "ZoomPlaceholder" } }); document.querySelector('.FlyoutButton').addEventListener('click', function () { document.querySelector(".CoveoSearchbox").classList.toggle('transition-hidden'); document.querySelector(".FlyoutButton").classList.toggle('transition-hidden'); }); Coveo.$$(document.getElementById('standaloneSearchbox')).on(Coveo.InitializationEvents.afterComponentsInitialization, function (e, args) { document.querySelector(".magic-box-clear").addEventListener('click', function (e) { document.querySelector(".CoveoSearchbox").classList.toggle('transition-hidden'); document.querySelector(".FlyoutButton").classList.toggle('transition-hidden'); }); }); }) </script> <script opt-use-csp-nonce="true" type="text/javascript" nonce="4AqaE5BFVouIn6VKcAOJ09UCqTsr7OB4obl+0XKVFQk="> function OptanonWrapper() { let trustDom = document.getElementById('ot-do-not-sell'); if (trustDom) { trustDom.innerHTML = '<img alt=\"\" src=\"https://images3.welcomesoftware.com/assets/privacyoptions.png/Zz0xMzFhOTdlYTM1MzUxMWVlOTBjN2UyZTQ3MjNmN2MyMg==" />Your Privacy Choices'; } var oneTrustConsentId = OneTrust.getDataSubjectId(); var activeGroups = (OnetrustActiveGroups || '').split(','); activeGroups = activeGroups.filter(function (v) { return v !== ''; }); // send Optimizely events when Performance consent is given if (activeGroups.indexOf('C0002') > -1 && typeof sendOptimizelyEvents === 'function') { sendOptimizelyEvents(oneTrustConsentId); } // send Optimizely events when Targeting consent is given// create `OnetrustActiveGroups` cookie var oneTrustActiveCookie = activeGroups.length ? 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