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GoTo Webinar In-Session Organizer Guide - GoTo Webinar Support

<!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8"> <title>GoTo Webinar In-Session Organizer Guide - GoTo Webinar Support</title> <link rel="canonical" href="https://support.goto.com/webinar/help/goto-webinar-in-session-organizer-guide"> <meta name="description" content="Get started with the new in-session webinar experience in the GoTo app." /> <meta http-equiv="X-UA-Compatible" content="IE=edge"> <meta name="viewport" content="width=device-width, initial-scale=1"> <meta name="article-id" content="g2w-gtw-in-session-guide-overview"> <meta name="article-immutable-id" content="id_36fdf343-2249-47ee-a4d3-3063c87bb592_g2w"> <meta name="title" content="GoTo Webinar In-Session Organizer Guide"> <meta name="channeling_label" content="Truth Table"> <meta property="og:description" content="Get started with the new in-session webinar experience in the GoTo app."> <meta property="twitter:card" content="summary"> <meta property="twitter:description" content="Get started with the new in-session webinar experience in the GoTo app."> <link rel="icon" href="https://assets.cdngetgo.com/dims4/default/7519db3/2147483647/thumbnail/128x128/quality/90/?url=https%3A%2F%2Fassets.cdngetgo.com%2Fd8%2F33%2F7746d29d4e00913571e38c9e1bf0%2Fgtc-favicon-color.png" type="image/x-icon"> <link rel="preload" href="/assets/fonts/lato/Lato-Regular2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Bold2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Light2.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Semibold.woff2" as="font" type="font/woff2" crossorigin /><link rel="preload" href="/assets/fonts/lato/Lato-Italic.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.ttf" as="font" type="font/ttf" crossorigin /><link rel="preload" href="/assets/fonts/togo/togoicons.woff" as="font" type="font/woff" crossorigin /><link rel="preload" href="https://assets.cdngetgo.com/resource/assets/images/care/all_product_logos/color_icons_no_text.28b9f3f5418108a52d30cadc362b82b9.svg" as="image" /><link /><link rel="stylesheet" type="text/css" href="https://assets.cdngetgo.com/resource/assets/styles/care/main.min.c56b91b94878d8e5774f66887c0cb4d1.gz.css" /> <script type="text/javascript" src="https://assets.cdngetgo.com/resource/assets/scripts/libs/plugins/lscache.min.e76c49b68c5c8ba2cc42f161befe6778.gz.js" id="lsCache"></script> <!--BEGIN TRUSTARC CONSENT MANAGER CODE SNIPPET--> <script async="async" src="//consent.trustarc.com/notice?domain=goto.com&c=teconsent&js=nj&noticeType=bb&gtm=1&text=true&language=""" crossorigin=""> </script> <!--END TRUSTARC CONSENT MANAGER CODE SNIPPET--> <!-- Google Tag Manager --> <script> (function(w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? 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Please ensure your admin is available for the call.", "contactUsFormSelectCustomerRoleGTCNotifCallMe" : "We recommend selecting \"Call Support\" so you and your admin can call together at your convenience.", "machineTranslationBanner" : "<div id=\"machine-translated-banner\">\r\n <div class=\"banner-container\">\r\n <div class=\"banner-icon\">\r\n <img src=\"https://assets.cdngetgo.com/62/40/b1ee6cb34d45a7d9b89030812a9a/globe.svg\" alt=\"Globe icon\" />\r\n </div>\r\n <div class=\"banner-text\">\r\n <p>\r\n <b>\r\n <span>This article has been machine translated. You can open the</span>\r\n <a href=\"linktoenglisharticle\" id=\"mt-english-article-link\" title=\"English version of the article here\"> English version of the article here</a>\r\n </b>\r\n </p>\r\n <p><i>Please help us improve the translation by filling out the survey below.</i></p>\r\n </div>\r\n <div class=\"banner-chevron\" id=\"banner-show-legal\">\r\n <div id=\"chevron-arrow\" class=\"down\">&nbsp;</div>\r\n </div>\r\n </div>\r\n <hr/>\r\n <div class=\"banner-legal\" id=\"banner-legal\">\r\n <p>\r\n <i>\r\n <a href=\"linktoLegal\" title=\"Click here for legal\" id=\"mt-banner-link-to-legal\">The official version of this content is in English.</a> Some of the content of the GoTo documentation has been machine translated to make it easier to access. GoTo has no control over machine translated content, which may contain errors, inaccuracies, or inappropriate language. 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aria-labelledby="product-selector-dropdown" > <span class="js-care-full-width-dropdown-close care-full-width-dropdown__close"></span> <section data-section="care-product-selector" class="goto-product-selector"> <div class="text-center header"> <h3 class="section-title">Explore support by product</h3> </div> <div class="prod-containers"> <div class="prod-column-list"> <div class="prod-column-inner"> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoconnect" data-modal="close"><a data-wa-link="" href="/connect" title="GoTo Connect">GoTo Connect </a></h3> </div> <div class="product-description">All-in-one phone, meeting and messaging software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="/meeting" title="GoTo Meeting">GoTo Meeting </a></h3> </div> <div class="product-description">Video and audio meeting software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotowebinar" data-modal="close"><a data-wa-link="" href="/webinar" title="GoTo Webinar">GoTo Webinar </a></h3> </div> <div class="product-description">All-in-one webinar and virtual events software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomeeting" data-modal="close"><a data-wa-link="" href="https://support.goto.com/meeting#GoToRoom~gtm_room" title="GoTo Room">GoTo Room </a></h3> </div> <div class="product-description">Conference room hardware</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gototraining" data-modal="close"><a data-wa-link="" href="/training" title="GoTo Training">GoTo Training </a></h3> </div> <div class="product-description">Online training software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="openvoice" data-modal="close"><a data-wa-link="" href="/openvoice" title="OpenVoice">OpenVoice </a></h3> </div> <div class="product-description">Audio conferencing software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="grasshopper" data-modal="close"><a data-wa-link="" href="https://support.grasshopper.com" title="Grasshopper">Grasshopper </a></h3> </div> <div class="product-description">Lightweight virtual phone system</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="joinme" data-modal="close"><a data-wa-link="" href="/joinme" title="join.me">join.me </a></h3> </div> <div class="product-description">Video conferencing software</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/resolve" title="GoTo Resolve">GoTo Resolve </a></h3> </div> <div class="product-description">IT management &amp; support</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="goto_resolve_mdm" data-modal="close"><a data-wa-link="" href="/resolve-mdm" title="GoTo Resolve MDM">GoTo Resolve MDM </a></h3> </div> <div class="product-description">Mobile device management</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="pro" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/pro" title="Pro">Pro </a></h3> </div> <div class="product-description">Remote device access</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="central" data-modal="close"><a data-wa-link="" href="https://support.logmein.com/central" title="Central">Central </a></h3> </div> <div class="product-description">Remote monitoring &amp; management</div> </div> </div> </div> <div class="prod-column"> <div class="product-list"> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="rescue" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/rescue/products" title="Rescue">Rescue </a></h3> </div> <div class="product-description">Remote IT support</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotomypc" data-modal="close"><a data-wa-link="" href="https://support.gotomypc.com" title="GoToMyPC">GoToMyPC </a></h3> </div> <div class="product-description">Remote desktop access</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="gotoassist_remote_support_4" data-modal="close"><a data-wa-link="" href="/gotoassist/products" title="GoToAssist">GoToAssist </a></h3> </div> <div class="product-description">Remote support software</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="hamachi" data-modal="close"><a data-wa-link="" href="/hamachi" title="Hamachi">Hamachi </a></h3> </div> <div class="product-description">Hosted VPN service</div> </div> <div class="download-article"> <div class="download-article-header"> <h3 data-productid="remotelyanywhere" data-modal="close"><a data-wa-link="" href="https://support.logmeininc.com/remotelyanywhere" title="RemotelyAnywhere">RemotelyAnywhere </a></h3> </div> <div class="product-description">On-prem remote access solution</div> </div> </div> </div> </div> </div> </div> </section> </div> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-xs hidden-sm hidden-md" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbGtwSupTopNav" title="Trainings" class="care-top-navigation__nav-link" target="_blank">Trainings </a> </li> </ul> </nav> <section class="CoveoSearchInterface care-top-navigation__search js-coveo-search-widget" data-design="new" style="display: none" > <div class="coveo-search-section"> <div id="js-coveo-searchbox-top-nav" class="CoveoSearchbox" data-placeholder="Type your question here to search" data-query-suggest-character-threshold="1" ></div> </div> </section> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-browse-tree-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Browse categories </button> </div> <div class="care-top-navigation-mobile-browse-tree-categories is-hidden hidden-lg"> <button type="button" id="js-care-top-navigation-userguide-open-button" class="care-top-navigation-mobile-browse-tree-categories-button" > <img src="/assets/images/care/topnav/browse-categories.svg" /> Browse this guide </button> </div> <nav class="care-top-navigation__utility-nav"> <ul class="care-top-navigation__menu" role="menu" > <li class="hidden-lg service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-mobile" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li id="js-care-alert-drawer-parent" class="care-alert-icon care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-alert-drawer-opener" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" > <img src="/assets/images/care/topnav/bell.svg" class="care-alert-icon__image js-alert-icon" /> <img src="/assets/images/care/topnav/bell-clicked.svg" class="care-alert-icon__image-clicked js-alert-icon" /> <span id="js-alert-counter" class="care-alert-icon__counter is-hidden" ></span> </a> <div id="js-care-alert-drawer" class="care-alert-drawer care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-alert-drawer-opener" > <div class="care-alert-drawer__logo"> <span id="js-alert-drawer-heading" class="care-alert-drawer__heading" ></span> <span id="js-alert-drawer-close" class="care-alert-drawer__close" ></span> </div> <div id="js-alert-empty" class="care-alert-drawer__empty is-hidden" > <img src="/assets/images/care/alert-icons/empty-notifications.svg" /> <p id="js-empty-first-line" class="first-line" ></p> <p id="js-empty-second-line" class="second-line" ></p> </div> </div> </li> <li class="care-top-navigation__dropdown-menu-parent is-visible-non-authenticated is-visible-no-auth-configured has-flex-column"> <a class="js-care-top-navigation-language-dropdown-opener care-top-navigation__menu-link has-no-text" href="#language" title="Language" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-right-links2" data-wa-link="" > <img class="care-top-navigation__language-dropdown-icon" src="/assets/images/care/topnav/icon-globe-outlined.svg" alt="Language selector icon" /> <img class="care-top-navigation__language-dropdown-icon has-open-state" src="/assets/images/care/topnav/icon-globe-filled.svg" alt="Language selector icon" /> <span class="js-dropdown-opener-text"></span> </a> <ul class="care-top-navigation__language-dropdown care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-language-dropdown" > <li role="menuitem"><a data-wa-link="" href="en" class="js-care-top-navigation-language js-care-top-navigation-language-en care-top-navigation__menu-link" data-test="navbar-language-en" title="English">English </a></li> <li role="menuitem"><a data-wa-link="" href="fr" class="js-care-top-navigation-language js-care-top-navigation-language-fr care-top-navigation__menu-link" data-test="navbar-language-fr" title="fran&ccedil;ais">français </a></li> <li role="menuitem"><a data-wa-link="" href="it" class="js-care-top-navigation-language js-care-top-navigation-language-it care-top-navigation__menu-link" data-test="navbar-language-it" title="italiano">italiano </a></li> <li role="menuitem"><a data-wa-link="" href="de" class="js-care-top-navigation-language js-care-top-navigation-language-de care-top-navigation__menu-link" data-test="navbar-language-de" title="Deutsch">Deutsch </a></li> <li role="menuitem"><a data-wa-link="" href="es" class="js-care-top-navigation-language js-care-top-navigation-language-es care-top-navigation__menu-link" data-test="navbar-language-es" title="espa&ntilde;ol">español </a></li> <li role="menuitem"><a data-wa-link="" href="pt" class="js-care-top-navigation-language js-care-top-navigation-language-pt care-top-navigation__menu-link" data-test="navbar-language-pt" title="portugu&ecirc;s">português </a></li> <li role="menuitem"><a data-wa-link="" href="nl" class="js-care-top-navigation-language js-care-top-navigation-language-nl care-top-navigation__menu-link" data-test="navbar-language-nl" title="Nederlands">Nederlands </a></li> </ul> </li> <li class="hidden-xs hidden-sm hidden-md" id="js-care-top-navigation-contact-us-button" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-contact" title="Contact Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contact Support </a> </li> <li class="hidden-xs hidden-sm hidden-md service-status-link-li" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="care-top-navigation__dropdown-menu-parent"> <a id="js-care-top-navigation-user-dropdown-opener" class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar" href="#" title="Sign in" data-toggle="dropdown" role="button" aria-haspopup="true" aria-expanded="false" data-test="navbar-topright-links1" data-wa-link="" > <img id="js-desktop-avatar" class="dropdown-avatar hidden-xs hidden-sm hidden-md" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <img id="js-mobile-avatar" class="dropdown-avatar hidden-lg" src="/assets/images/care/topnav/icon-hamburger.svg" alt="User Avatar" /> </a> <ul id="js-care-top-navigation-user-dropdown" class="care-top-navigation__user-menu care-top-navigation__dropdown-menu" role="menu" aria-labelledby="js-care-top-navigation-user-avatar" > <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured"> <div class="care-top-navigation__mobile-header"> <a class="care-top-navigation__logo" href="https://support.goto.com/" title="Support" data-wa-link="" > <img src="https://assets.cdngetgo.com/33/bf/fd5cee6e43df92618e9683d9056c/goto-logo-black-yellow-h24px.svg" alt /> <span>Support</span> </a> <button id="js-care-top-navigation-mobile-close" type="button" > <i class="icon icon-close"></i> </button> </div> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated is-visible-no-auth-configured care-top-navigation__divider"></li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-contact" title="Contact Support" class="care-top-navigation__nav-link care-top-navigation__menu-link">Contact Support </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated"> <a class="care-top-navigation__nav-link care-top-navigation__menu-link" href="https://support.goto.com/" title="Browse Products" data-wa-link="" > Browse Products </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a class="care-top-navigation__nav-link care-top-navigation__service-status service-status-link is-dropdown" target="_blank" data-wa-link="" href="https://status.goto.com" title="Service Status" > Service Status <span class="icon-placeholder" title="" data-plannedoutagetext="" data-outagetext="" ></span> </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/gtw-community-top-nav" title="Community" class="care-top-navigation__nav-link" target="_blank">Community </a> </li> <li class="hidden-lg is-visible-non-authenticated is-visible-user-authenticated" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/EmbGtwSupTopNav" title="Trainings" class="care-top-navigation__nav-link" target="_blank">Trainings </a> </li> <li class="is-visible-non-authenticated" role="menuitem" > <a id="js-care-top-navigation-sign-in" class="care-top-navigation__menu-link" href="#" title="Sign in" data-wa-link="" > Sign in </a> </li> <li class="hidden-lg care-top-navigation__divider"></li> <li class="hidden-lg"> <div class="js-care-top-navigation-user-avatar care-top-navigation__user-avatar care-top-navigation__user-avatar--mobile care-top-navigation__menu-link" title="Sign in" > <img id="js-dropdown-user-avatar" src="/assets/images/care/topnav/default-user-avatar.jpg" alt="User Avatar" /> <span></span> </div> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/help-myaccount" title="My Account" data-wa-link="" > <i class="icon icon-person-outline"></i> <span>My Account</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/personal_info" title="Personal Info" data-wa-link="" > <i class="icon icon-account-box"></i> <span>Personal Info</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://link.goto.com/sign_in_security" title="Sign In &amp; Security" data-wa-link="" > <i class="icon icon-lock"></i> <span>Sign In &amp; Security</span> </a> </li> <li role="menuitem"> <a class="care-top-navigation__menu-link" href="https://support.goto.com/webinar/mycases" target="_blank" title="My Cases" aria-label="My Cases" data-wa-link="" > <i class="icon icon-question-answer"></i> <span>My Cases</span> </a> </li> <li id="js-care-top-navigation-products-divider" class="care-top-navigation__divider" role="separator" ></li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-account-admin" class="care-top-navigation__menu-link" href="https://link.goto.com/myaccount-ext-admin" title="Billing Center" data-wa-link="" > <i class="icon icon-people-alt"></i> <span>Billing Center</span> </a> </li> <li class="is-hidden" role="menuitem" > <a id="js-care-top-navigation-billing-admin" class="care-top-navigation__menu-link" href="" title="https://link.goto.com/myaccount-billing" data-wa-link="" > <i class="icon icon-cash-multiple"></i> <span>https://link.goto.com/myaccount-billing</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2c" class="js-care-top-navigation-product-link care-top-navigation__menu-link jive gotoconnect goto_connect_v2" id="prod-connect" target="_blank" title="My GoTo Connect"><i class="care-top-navigation__product-logo goto_connect_v2"></i><span>My GoTo Connect</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2m" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2m goto_meeting_v2" id="prod-meeting" target="_blank" title="My Meetings"><i class="care-top-navigation__product-logo goto_meeting_v2"></i><span>My Meetings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2w" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2w goto_webinar_v2" id="prod-webinar" target="_blank" title="My Webinars"><i class="care-top-navigation__product-logo goto_webinar_v2"></i><span>My Webinars</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2t" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2t goto_training_v2" id="prod-training" target="_blank" title="My Trainings"><i class="care-top-navigation__product-logo goto_training_v2"></i><span>My Trainings</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-OV" class="js-care-top-navigation-product-link care-top-navigation__menu-link openvoice openvoice" id="prod-openvoice" target="_blank" title="My Conferences"><i class="care-top-navigation__product-logo openvoice"></i><span>My Conferences</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link joinme" id="prod-joinme" target="_blank" title><i class="care-top-navigation__product-logo joinme"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link GH grasshopper" id="prod-grasshopper" target="_blank" title><i class="care-top-navigation__product-logo grasshopper"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://console.gotoresolve.com" class="js-care-top-navigation-product-link care-top-navigation__menu-link gotoresolve goto_resolve_v2" id="prod-resolve" target="_blank" title="My Resolutions"><i class="care-top-navigation__product-logo goto_resolve_v2"></i><span>My Resolutions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/sign-in-mdm" class="js-care-top-navigation-product-link care-top-navigation__menu-link goto_resolve_mdm goto_resolve_mdm" id="prod-resolve-mdm" target="_blank" title="My Mobile Devices"><i class="care-top-navigation__product-logo goto_resolve_mdm"></i><span>My Mobile Devices</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link pro" id="prod-pro" target="_blank" title><i class="care-top-navigation__product-logo pro"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link central" id="prod-central" target="_blank" title><i class="care-top-navigation__product-logo central"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue" id="prod-rescue" target="_blank" title><i class="care-top-navigation__product-logo rescue"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_guide" id="prod-rescue-live-guide" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_guide"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link rescue_live_lens" id="prod-livelens" target="_blank" title><i class="care-top-navigation__product-logo rescue_live_lens"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2p gotomypc" id="prod-gotomypc" target="_blank" title><i class="care-top-navigation__product-logo gotomypc"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/help-g2ars" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_4" id="prod-gotoassist-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_4"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ars gotoassist_remote_support_v5" id="prod-remote-support" target="_blank" title="My Sessions"><i class="care-top-navigation__product-logo gotoassist_remote_support_v5"></i><span>My Sessions</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href="https://link.goto.com/myaccount-g2asd" class="js-care-top-navigation-product-link care-top-navigation__menu-link g2asd gotoassist_service_desk" id="prod-gotoassist-service-desk" target="_blank" title="My Incidents"><i class="care-top-navigation__product-logo gotoassist_service_desk"></i><span>My Incidents</span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link g2ac gotoassist_corporate" id="prod-gotoassist-corporate" target="_blank" title><i class="care-top-navigation__product-logo gotoassist_corporate"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link hamachi" id="prod-hamachi" target="_blank" title><i class="care-top-navigation__product-logo hamachi"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link remotelyanywhere" id="prod-remotelyanywhere" target="_blank" title><i class="care-top-navigation__product-logo remotelyanywhere"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link " id="prod-partner" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link external_admin" id="prod-unified-admin-center" target="_blank" title><i class="care-top-navigation__product-logo external_admin"></i><span></span> </a> </li> <li class="is-hidden" role="menuitem" > <a data-wa-link="" href class="js-care-top-navigation-product-link care-top-navigation__menu-link miradore " id="prod-miradore" target="_blank" title><i class="care-top-navigation__product-logo "></i><span></span> </a> </li> <li class="care-top-navigation__divider" role="separator" ></li> <li role="menuitem"> <a id="js-care-top-navigation-sign-out" class="care-top-navigation__menu-link" href="#" title="Sign out" data-wa-link="" > <i class="icon icon-logout"></i> <span>Sign out</span> </a> </li> </ul> </li> </ul> </nav> </header> <section id="js-care-article-container" class="care-bold-article care-content-type-user-guide" data-section="care-bold-article"> <header class="care-article__userguide-hero" id="js-userguide-hero"> <h4></h4> <h1></h1> <p></p> </header> <section id="js-care-article-wrapper" data-section="care-article" class="article-wrapper care-three-column"> <aside class="care-three-column__left-column-wrapper"> <div id="js-care-three-column-left-column-container" class="care-three-column__left-column-container"> <div id="js-care-three-column-left-column" class="care-three-column__left-column"> <div class="care-article__product-logo-container"> <img class="js-care-article-product-logo" src="" alt="product logo" /> </div> </div> </div> <a href="https://support.goto.com/webinar" title="Back" class="js-care-article-back-button care-article__back-button"> <img src="/assets/images/care/back-button.svg" alt="Back button image" /> <span>Back</span> </a> </aside> <article id="js-care-article" class="care-article care-three-column__middle-column"> <div class="care-article__utility-buttons"> <a href="https://support.goto.com/webinar" title="Back" class="js-care-article-back-button care-article__back-button"> <img src="/assets/images/care/back-button.svg" alt="Back button image" /> </a> <button class="care-article__print-button" onclick="print()"> <span id="title">Print</span> <img id="img" src="/assets/images/care/article-print-button.svg"> </button> <button id="js-care-article-need-more-help-open-button" class="care-article__need-more-help-open-button"> <img src="/assets/images/care/userguide-more.svg"> </button> </div> <div class="content"> <h2>GoTo Webinar In-Session Organizer Guide</h2> <div class="main"> <div class="contentcontainer"> <div class="content"> <div class="pagecontent"> <div> <div class="line"> <div class="userguide"> <div id="js-userguide-toc" class="userguide-toc"> <nav role="doc-toc"> <ul> <li><a class="xref" href="#id_0c1d054c-3191-42ed-9587-2ed8c29faffe_ug">Quick start video</a></li> <li><a class="xref" href="#id_3efbaff9-f77c-4617-914e-55d1c705bcef_ug">About the GoTo app</a></li> <li><a class="xref" href="#id_334cc64c-e555-4689-b7e3-159c66649518_ug">Use the control panel to run your session</a></li> <li><a class="xref" href="#id_aba7d667-2176-4487-b7c7-a9649694d37c_ug">Use handouts</a></li> <li><a class="xref" href="#id_fd9f00d8-1018-41be-9116-19866cb25977_ug">View FAQs</a></li> <li><a class="xref" href="#id_25e0b340-b051-4f45-822c-a4e9c86de07b_ug">Support your attendees</a></li> </ul> </nav> </div> <div class="nested0"> <div class="body conbody sectionbox"> <div class="shortdesc sectionbox"> Get started with the new in-session <span class="ph">webinar</span> experience in the <span class="ph">GoTo app</span>. </div> </div> <div class="topic concept nested1 sectionbox"> <h2 class="title topictitle2" id="id_0c1d054c-3191-42ed-9587-2ed8c29faffe_ug">Quick start video</h2> <div class="body conbody sectionbox"> <p></p> <div> <iframe allowfullscreen=" " style="height: 250px; width:400px" src="https://www.youtube.com/embed/O8GTwi0KZe8"></iframe> </div> <p></p> </div> </div> <div class="topic task nested1 sectionbox"> <h2 class="title topictitle2" id="id_3efbaff9-f77c-4617-914e-55d1c705bcef_ug">What is the GoTo app?</h2> <div class="body taskbody"> <div class="abstract"> <p class="shortdesc">The GoTo app is an always-on collaboration workplace with one point of access for all communication needs including messaging, meetings, voice, trainings, webinars, and larger virtual events. </p> <p><span class="ph">After you enable the new experience, you'll get access to our new <span class="ph">GoTo app</span> features and stay up-to-date as new collaboration solutions get added. New features include:</span></p> <ul> <li><a class="xref" title="Use reactions to quickly and easily participate in the session. This is a great way to engage without speaking. You can also raise your hand to let the organizer know you have something to say." href="https://support.goto.com/webinar/help/use-reactions">Reactions and hand raising</a> to allow for better engagement</li> <li><a class="xref" title="Customize your personal experience view by splitting or &quot;popping out&quot; the into multiple windows, organized in any way that best suits your needs." href="https://support.goto.com/webinar/help/flexible-layout">Improved flexible layout (also known as "grab tab" mode)</a> to customize your experience</li> <li><a class="xref" title="During the , attendees can ask questions. Organizers can sort these questions, tag them, and assign them to other staff members in the session." href="https://support.goto.com/webinar/help/answer-questions-asked-by-attendees">Updated and improved Q&amp;A pane</a> to better manage and direct your attendee's questions</li> <li><a class="xref" title="Efficiency mode helps you save valuable resources, such as your CPU, battery, and bandwidth, and mitigate potential performance issues while continuing to collaborate seamlessly from anywhere." href="https://support.goto.com/webinar/help/what-is-efficiency-mode">Efficiency mode</a> to conserve resources</li> <li><a class="xref" title="For more privacy during or for a more professional look, change your camera background using our built-in Virtual Background feature or the third-party ChromaCam option depending on the experience you are using." href="https://support.goto.com/webinar/help/change-webcam-background">Virtual backgrounds</a> to create more professional environments</li> </ul> <p>Be sure to follow our <a class="xref" title="Keep track of what's going on with the GoTo app and learn about the newest features and changes." href="https://support.goto.com/webinar/help/whats-new-in-the-goto-app">release notes page</a> for updates!</p> </div> <div id="prereq_cll_h4h_q1c" class="section prereq"> <b>Before you begin</b>: To make sure you are getting the optimal and secure experience that we have to offer, please ensure that your firewall settings are properly configured before joining or hosting a session. <p></p> <pre class="pre screen" id="screen_pxv_hwr_tcc">View the <a class="xref" title="Below are the necessary firewall and proxy configuration options that are required to start a session and use audio, video and screen sharing successfully on our app (desktop and browser versions)." href="https://support.goto.com/webinar/help/minimal-firewall-settings-for-the-goto-app">minimal firewall settings</a> for the GoTo app or the <a class="xref" title="If you or your company uses a firewall allow list to restrict network access to only specific websites or software, then you can use the information below to ensure that your service can connect." href="https://support.goto.com/webinar/help/allowlisting-and-firewall-configuration">complete allowlist and advanced firewall settings</a> as needed.</pre> </div> <div class="section context"> <div> <p></p> </div> </div> <ol class="steps" id="steps_fm4_g4n_jyb"> <li><span class="ph cmd">Sign in to your account at <a class="xref" href="https://global.gotowebinar.com">https://global.gotowebinar.com</a>.</span></li> <li><span class="ph cmd"><span class="ph">Select <b>Settings</b> in the left menu.</span></span></li> <li><span class="ph cmd"><span class="ph">Select <b>Join Options</b> and enable the <b>Use the new experience</b> setting. Then <b>Save</b>.</span></span></li> <li><b>Optional: </b><span class="ph cmd"><a class="xref" href="https://global.gotomeeting.com/install/gotoapp">Download</a> the desktop app for the best experience. <span class="ph">You can also <a class="xref" title="Download and install the desktop and mobile apps to access all of our great collaboration tools including breakout rooms and multi-monitor screen sharing." href="https://support.goto.com/webinar/help/how-do-i-download-and-install-the-goto-app">download the mobile app</a> where you can <a class="xref" title="You can start a at anytime (or multiple times such as for practice), including before or after its scheduled start time (up to 30 days after the scheduled start date for one-time meetings which expire at that point). You can also start an instant session without prior scheduling." href="https://support.goto.com/webinar/help/how-do-i-start-a-scheduled-session">start sessions and broadcasts</a> as well!</span><br><img id="image_lfg_ywk_yyb" class="image" src="https://assets.cdngetgo.com/70/95/7d0d98694b17a8366877587d3b8f/gtw-goto-setting.png" alt="Enable GoTo Setting"></span></li> </ol> <div class="section result" id="result_g1w_5fb_dqb"> <p><b>Results:</b> The next time you start a <span class="ph">webinar</span>, you'll be launched in the new experience! </p> </div> </div> </div> <div class="topic task nested1 sectionbox"> <h2 class="title topictitle2" id="id_334cc64c-e555-4689-b7e3-159c66649518_ug">Use the control panel to run your session</h2> <div class="body taskbody"> <div class="shortdesc"> The in-session control panel provides you with access to all of the features and tools that <span class="ph">GoTo Webinar</span> offers on our desktop app. </div> <div class="section context" id="context_jcv_pml_fdc"> <div> <p>The availability and visibility of the following options are dependent on your role (organizer, attendee, active presenter, etc.):</p> <div> <ul> <li>(1) View session details</li> <li>(2) <span class="ph">Lock</span> your session (only available for GoTo Meeting)</li> <li>(3) <a class="xref" title="Because so many cameras can be shared during a session, your screen may start to look busy. Change the camera filter and position to free up some screen space and help you focus or try our flexible layout feature. Changing any of these settings will only affect your view." href="https://support.goto.com/webinar/help/how-do-i-rearrange-the-camera-feeds">Change and rearrange your camera feed view</a></li> <li>(4) View the list of attendees <span class="ph">and take various actions as an organizer such as muting them, making them an organizer, etc. <span class="ph">(Options depend on session type)</span></span></li> <li>(5) <a class="xref" title="Staff members (organizers, presenters, and panelists) can exchange chat messages with each other during the . The organizer can also send public chat messages to all attendees which will appear in each attendee's questions pane." href="https://support.goto.com/webinar/help/how-do-i-send-chat-messages-during-a-session">Chat</a> with others<span class="ph"> — This is only visible for organizers, unless an organizer has started a direct chat with you</span></li> <li>(6) Access session settings such as switching your audio mode, previewing your camera, and other general settings <span class="ph">(Options depend on session type)</span></li> <li>(7) Get more help</li> <li>(8) Start <a class="xref" title="If you scheduled a with breakout rooms, you can start them at any time (or at multiple times) during the session." href="https://support.goto.com/webinar/help/how-do-i-start-and-assign-breakout-rooms-during-a-webinar">breakout rooms (if enabled)</a><span class="ph">(For standard sessions only)</span></li> <li>(9) Invite others to the session</li> <li>(10) <a class="xref" title="Organizers and co-organizers can record the and make it available for anyone to view at a later time. When a is recorded, the presenter's screen, audio conference, and any shared applications are included." href="https://support.goto.com/webinar/help/record-a-webinar">Record</a> the session (if auto-record is not enabled)</li> <li>(11) <a class="xref" title="Use reactions to quickly and easily participate in the session. This is a great way to engage without speaking. You can also raise your hand to let the organizer know you have something to say." href="https://support.goto.com/webinar/help/use-reactions">Raise your hand or use quick reactions (if enabled)</a><span class="ph"> (For standard sessions only)</span></li> <li>(12) <a class="xref" title="Use the mic icon to easily mute and unmute yourself as needed." href="https://support.goto.com/webinar/help/mute-and-unmute-myself">Mute and unmute yourself</a></li> <li>(13) <a class="xref" title="Share your camera and meet face-to-face with other attendees." href="https://support.goto.com/webinar/help/share-my-camera">Share your camera</a></li> <li>(14) <a class="xref" title="Presenters can share their screen to attendees during a at any point. You can choose to share your entire screen or a single application." href="https://support.goto.com/webinar/help/how-do-i-share-my-screen">Share your screen</a></li> <li>(15) Leave or end the session (Organizers will have additional options to <b>End session for all</b> or <b>Leave this session</b> which allows it to continue running with other co-organizers present)</li> <li>(16) <span class="ph"><a class="xref" title="Organizers can manage attendees (mute/unmute them, make them an organizer or presenter, and more) from the Attendee pane." href="https://support.goto.com/webinar/help/how-do-i-manage-attendees">Manage attendees</a><span class="ph">(Options depend on session type)</span></span></li> <li>(17) <a class="xref" title="Use reactions to quickly and easily participate in the session. This is a great way to engage without speaking. You can also raise your hand to let the organizer know you have something to say." href="https://support.goto.com/webinar/help/use-reactions">View raised hands as an organizer</a></li> <li>(18) View/upload materials (up to 5)</li> <li>(19) Launch <a class="xref" title="You can use polls and surveys to engage with and learn more about your attendees. Polls are typically very short and are launched, answered, and reviewed during the session to get a quick pulse on a topic. Surveys are a more detailed way to get feedback and can be scheduled to be launched immediately following the close of the session or in a follow-up email." href="https://support.goto.com/webinar/help/how-do-i-use-polls-and-surveys">polls</a>, <a class="xref" title="Organizers can use a timer during the for breaks, breakout rooms, or other activities." href="https://support.goto.com/webinar/help/how-do-i-start-the-timer">timer</a> and <a class="xref" title="If you scheduled a with breakout rooms, you can start them at any time (or at multiple times) during the session." href="https://support.goto.com/webinar/help/how-do-i-start-and-assign-breakout-rooms-during-a-webinar">breakout rooms</a><span class="ph">(Options depend on session type)</span></li> <li>(20) Access the dashboard to track the attendee engagement and use of materials</li> <li>(21) View, pause, stop, or hide the broadcast timer from attendees <span class="ph">(For standard sessions only)</span></li> <li>(22) <a class="xref" title="During the , attendees can ask questions. Organizers can sort these questions, tag them, and assign them to other staff members in the session." href="https://support.goto.com/webinar/help/answer-questions-asked-by-attendees">Manage and answer attendee questions</a></li> <li>(23) Manage <a class="xref" title="Presenters can give multiple attendees shared control of their keyboard and mouse. This allows others to move the mouse around your screen and use their keyboard for added collaboration. Your mouse always has priority. You can override their mouse movements at any time to temporarily regain control without removing their access." href="https://support.goto.com/webinar/help/how-do-i-use-remote-control">remote control access</a><span class="ph">(For standard sessions only)</span></li> <li>(24) Use <a class="xref" title="Customize your personal experience view by splitting or &quot;popping out&quot; the into multiple windows, organized in any way that best suits your needs." href="https://support.goto.com/webinar/help/flexible-layout">flexible layout</a><span class="ph">(For standard sessions only)</span></li> </ul> </div> <img id="image_ncv_pml_fdc" class="inline-icon" src="https://assets.cdngetgo.com/a5/a6/d0f473d74865b6ae3cc873447569/gtw-control-panel.png"> </div> </div> </div> </div> <div class="topic task nested1 sectionbox"> <h2 class="title topictitle2" id="id_aba7d667-2176-4487-b7c7-a9649694d37c_ug">Share handouts during a session</h2> <div class="abstract"> <p class="shortdesc">Organizers can increase attendee engagement by sharing handouts during the <span class="ph">webinar</span>. Examples include images, copies of presentations, and marketing assets which can then be downloaded by attendees.</p> <p>You should not upload confidential information as all files are publicly available for download until the <span class="ph">webinar</span> is complete. If you prefer to have the <b>Handouts</b> feature disabled for your account, reach out to your account admin.</p> <div class="note" id="note_nds_bhb_1wb"> <span><strong><span class="imgText">Note:</span></strong> Up to 5 handouts can be uploaded per <span class="ph">webinar</span>. Files must be less than 100MB in size. PDF, DOC, DOCS, XLS, XLSX, PPT, PPTX, WMV, MOV, MP3, MP4, JPEG, GIF, and PNG files are supported.</span> </div> <div class="note notice" id="note_wjp_5mj_41c"> <span><strong><span class="imgText"><b>Notice</b>: </span></strong> Seeing something different? You may be on joining from our classic platform. This article addresses the new GoTo app experience. View <a class="xref" title="Organizers can increase attendee engagement by sharing handouts during the . Examples include images, copies of presentations, and marketing assets which can then be downloaded by attendees." href="https://support.goto.com/webinar/help/how-do-i-share-handouts-during-a-webinar">How do I share handouts during a webinar?</a> for the steps you need.</span> </div> </div> <div class="topic task nested2 section" id="task_fv1_lfb_1wb"> <h3 class="title topictitle3" id="task_fv1_lfb_1wb_ug">Upload handouts before the session</h3> <div class="body taskbody"> <ol class="steps" id="steps_oxb_xgb_1wb"> <li><span id="d283e308" class="ph cmd">Sign in to your account at <a class="xref" href="https://dashboard.gotowebinar.com">https://dashboard.gotowebinar.com</a>.</span></li> <li><span class="ph cmd">Schedule a new webinar event or open an existing one.</span></li> <li><span class="ph cmd">From <b>Engage Your Attendees</b>, select <b>+ Handouts</b>.</span></li> <li><span class="ph cmd">Upload or drag and drop up to 5 files in the designated area.</span></li> </ol> <div class="section result" id="result_pxb_xgb_1wb"> <p><b>Results:</b> Your handouts are automatically be listed at the bottom of the window. To delete a handout from the webinar, select the <b>Trash</b> icon. When you launch the webinar, the handouts will be listed in the Handouts pane for both you and your attendees.<br><img id="image_qxb_xgb_1wb" class="image" src="https://assets.cdngetgo.com/b2/09/4f21f4c04c8783db8fba38cd6b18/g2w-e2e-handouts.png"></p> </div> </div> </div> <div class="topic task nested2 section" id="task_tqk_lfb_1wb"> <h3 class="title topictitle3" id="task_tqk_lfb_1wb_ug">Upload handouts during the session</h3> <div class="body taskbody"> <div class="shortdesc"> Handouts are available to attendees as soon as you upload them. </div> <ol class="steps" id="steps_zqn_nfb_1wb"> <li class="step stepexpand"><span class="ph cmd">Select <img id="image_d4g_jgb_1wb" class="inline-icon" src="https://assets.cdngetgo.com/7d/73/ad8a6164456888d99cb04860ee5a/goto-materials-icon.png" alt="Materials icon"> in the top toolbar.</span></li> <li class="step stepexpand"><span class="ph cmd">Drag and drop or upload up to 5 files in the designated area.</span> <div class="info"> <div class="note trouble" id="note_xrm_4gb_1wb"> <span><strong><span class="imgText">Troubleshooting:</span></strong> Make sure to close any files you wish to upload as they may not be displayed.</span> </div> </div></li> </ol> <div class="section result" id="result_u5k_qgb_1wb"> <p><b>Results:</b> Handouts are automatically uploaded an will immediately appear in the <b>Materials</b> pane for your attendees to download. You can also share the file during the session.</p> </div> </div> </div> </div> <div class="topic concept nested1 sectionbox"> <h2 class="title topictitle2" id="id_fd9f00d8-1018-41be-9116-19866cb25977_ug">View FAQs</h2> <div class="body conbody sectionbox"> <p><span class="ph">Read through the frequently asked questions on the new in-session <span class="ph">webinar</span> experience.</span></p> <div class="section" id="section_v4t_pzk_yyb"> <h3 class="title sectiontitle">What webinar features are not available in the new experience?</h3> <div class="sectionbox"> <div> These features are not yet supported in the new experience: <ul> <li>Webcast events for attendees</li> <li>Recorded events</li> <li>Breakouts for over 250 attendees</li> <li>Password protected sessions</li> </ul> </div> </div> </div> <div class="section" id="section_i3k_rzk_yyb"> <h3 class="title sectiontitle">Are there known issues?</h3> <div class="sectionbox"> <div> We are currently working on these known issues: <ul> <li>Only Google Chrome and Microsoft Edge browsers are supported.</li> <li>Polls are not included in the recording.</li> <li>Breakouts are not included in the recording. We recommend that you pause the recording before starting breakout rooms, and then resume the recording once all attendees have re-joined the main room.</li> </ul> </div> </div> </div> <div class="section" id="section_tgd_5zk_yyb"> <h3 class="title sectiontitle">Why do some of my webinars launch in the classic experience?</h3> <div class="sectionbox"> <p>The new experience currently supports Standard, Breakout, and Webcast events. If you are hosting a Recorded event or a password-protected Standard event, you'll be launched in the classic experience so we recommend that you keep the classic desktop app installed on your computer until further notice.</p> </div> </div> <div class="section" id="section_tl4_xzk_yyb"> <h3 class="title sectiontitle">Do you provide live trainings or Q&amp;A sessions?</h3> <div class="sectionbox"> <p>Yes! Please view <a class="xref" href="https://success.goto.com/page/goto-webinar-beta">The Hub</a> for more resources including live Q&amp;A sessions.</p> </div> </div> <div class="section" id="section_i45_xy5_pzb"> <h3 class="title sectiontitle">What browsers are supported?</h3> <div class="sectionbox"> <div> We support the latest 3 versions of the following browsers: <ul> <li>Google Chrome: <a class="xref" href="https://www.google.com/chrome/">Download the latest version</a>.</li> <li>Microsoft Edge Chromium: <a class="xref" href="https://www.microsoft.com/en-us/edge">Download the latest version</a>.</li> </ul> </div> </div> </div> </div> </div> <div class="topic concept nested1 sectionbox"> <h2 class="title topictitle2" id="id_25e0b340-b051-4f45-822c-a4e9c86de07b_ug">Support your attendees</h2> <div class="body conbody sectionbox"> <div class="abstract sectionbox"> <p class="shortdesc">Consider sharing the following attendee focused guide with your registered participants to help them 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t+"&Q_BRANDID="+encodeURIComponent(window.QSI.config.brandId||window.QSI.global.brandID||window.location.host)},l}()},function(e,n,t){e.exports=t(2)},function(e,n,t){"use strict";t.r(n);var o=t(0);function i(){var e;window.QSI_TESTING_MODE||(document.currentScript&&(e=document.currentScript.src),t.e(12).then(t.bind(null,68)).then((function(n){(0,n.initialize)(e)})))}"function"!=typeof window.Promise||"function"!=typeof window.IntersectionObserver||"function"!=typeof window.fetch?function(e,n){var t=e+":"+o.a.global.clientVersion;if(-1===o.a.global.alreadyFetchedJSModules.indexOf(t)){var i=document.createElement("script");i.src=window.QSI.global.hostedJSLocation+e+"Module.js?";var r=[];r.push(o.a.getClientVersionQueryString()),(-1!==window.location.href.indexOf("Q_DEBUG")||o.a.config.debug)&&r.push("Q_DEBUG=true"),i.src+=r.join("&"),i.defer=!0,i.addEventListener("load",(function(){try{if(!0===window.QSI.wrongModuleVersionRequested)return void n("Script: "+e+" failed to load because an 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