Software para provedores de serviços gerenciados (MSPs)

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serviços gerenciados (MSPs)","xdm:linkURL":""}}" id="title-a2f09b44ad" class="cmp-title"> <h2 class="cmp-title__text">Provedores de serviços gerenciados (MSPs)</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-3190146090":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Será que nossos serviços ainda satisfazem as expectativas dos clientes? De que maneira podemos melhorar? Essas são perguntas que os provedores de serviços gerenciados (MSPs) devem se fazer constantemente. E quando enfrentam a crescente complexidade das infraestruturas de TI, desafios dos sistemas baseados em nuvem, pressões de custo e escassez de talentos, atender às expectativas dos clientes pode ser um grande desafio.<br /></p>\r\n<p>Com as capacidades de acesso e controle remoto e de suporte técnico do TeamViewer ao seu alcance, sua equipe está pronta para trabalhar de forma mais inteligente, resolver problemas mais rapidamente e oferecer o serviço de alto nível que dará à sua empresa uma enorme vantagem competitiva.</p>\r\n"}}" id="text-3190146090" class="cmp-text"> <p>Será que nossos serviços ainda satisfazem as expectativas dos clientes? De que maneira podemos melhorar? Essas são perguntas que os provedores de serviços gerenciados (MSPs) devem se fazer constantemente. E quando enfrentam a crescente complexidade das infraestruturas de TI, desafios dos sistemas baseados em nuvem, pressões de custo e escassez de talentos, atender às expectativas dos clientes pode ser um grande desafio.<br></p> <p>Com as capacidades de acesso e controle remoto e de suporte técnico do TeamViewer ao seu alcance, sua equipe está pronta para trabalhar de forma mais inteligente, resolver problemas mais rapidamente e oferecer o serviço de alto nível que dará à sua empresa uma enorme vantagem competitiva.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-fe608bbaa4" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div 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data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-manpowergroup-landscape?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-manpowergroup-landscape.svg" data-title="ManpowerGroup logo" id="image-fc3ed66aa3" data-cmp-data-layer="{"image-fc3ed66aa3":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:18:55Z","image":{"repo:id":"cc18f807-9e51-4013-a080-a9acfcb44ed8","repo:modifyDate":"2024-09-18T13:47:58Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/partners-integrations/logo-manpowergroup-landscape.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-manpowergroup-landscape?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="ManpowerGroup logo"> </noscript> </div> </div></li> </ul> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--as-link cmp-basic-button--centered aem-GridColumn aem-GridColumn--default--12"> <a id="button-e599a82441" class="cmp-button js-scroll cmp-button--has-icon" href="/pt/success-stories/" data-cmp-clickable data-cmp-data-layer="{"button-e599a82441":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-07-05T12:18:55Z","dc:title":"Conheça mais sobre nossos clientes","xdm:linkURL":"/pt/success-stories/"}}"> <span class="cmp-button__text">Conheça mais sobre nossos clientes</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-a3196e2552" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-cloud-services-personal-devices?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-cloud-services-personal-devices.jpg" data-title="Ilustração mostrando serviços na nuvem em diferentes dispositivos" id="image-a6b18cb920" data-cmp-data-layer="{"image-a6b18cb920":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:18:56Z","image":{"repo:id":"c202ce0c-bd70-4735-9869-c297206fb3e6","repo:modifyDate":"2024-03-15T11:25:17Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-cloud-services-personal-devices.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-cloud-services-personal-devices?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Ilustração mostrando serviços na nuvem em diferentes dispositivos"> </noscript> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-ea6402a5fb":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Garantindo uma infraestrutura segura e confiável","xdm:linkURL":""}}" id="title-ea6402a5fb" class="cmp-title"> <h2 class="cmp-title__text">Garantindo uma infraestrutura segura e confiável</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-9ff6742b28":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Qualquer solu&ccedil;&atilde;o de acesso remoto baseada em nuvem pode criar uma porta de entrada para um neg&oacute;cio. Ao acessar um dispositivo sem configura&ccedil;&atilde;o pr&eacute;via, um ransomware pode ser enviado ou a infraestrutura do cliente pode ser comprometida, amea&ccedil;ando todo o neg&oacute;cio. Os MSPs s&atilde;o fundamentais para garantir a confian&ccedil;a e a seguran&ccedil;a dos dispositivos. Com sua reputa&ccedil;&atilde;o e receita em jogo, clientes astutos buscar&atilde;o sua garantia.</p>\n"}}" id="text-9ff6742b28" class="cmp-text"> <p>Qualquer solução de acesso remoto baseada em nuvem pode criar uma porta de entrada para um negócio. Ao acessar um dispositivo sem configuração prévia, um ransomware pode ser enviado ou a infraestrutura do cliente pode ser comprometida, ameaçando todo o negócio. Os MSPs são fundamentais para garantir a confiança e a segurança dos dispositivos. Com sua reputação e receita em jogo, clientes astutos buscarão sua garantia.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-unmonitored-assets?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-unmonitored-assets.jpg" data-title="Ilustração mostrando o gerenciamento remoto de ativos" id="image-8ba656801e" data-cmp-data-layer="{"image-8ba656801e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:18:56Z","image":{"repo:id":"ff5bee40-706e-4de5-b4af-192c347c9a7f","repo:modifyDate":"2024-03-07T18:45:55Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/blog/blog-unmonitored-assets.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/blog-unmonitored-assets?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Ilustração mostrando o gerenciamento remoto de ativos"> </noscript> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-baca7d2b2b":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Construindo um modelo de MSP mais ágil, eficiente e focado no cliente com o TeamViewer","xdm:linkURL":""}}" id="title-baca7d2b2b" class="cmp-title"> <h2 class="cmp-title__text">Construindo um modelo de MSP mais ágil, eficiente e focado no cliente com o TeamViewer</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-aafee2e4a5":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Muitos MSPs l&iacute;deres de mercado enfrentam hoje uma combina&ccedil;&atilde;o de prioridades conflitantes. 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De outro, existe uma pressão para fazer cada vez mais com menos.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-d6b5e03f98" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-ed5e7fe0c7" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="experiencefragment aem-GridColumn aem-GridColumn--default--12"> <div id="experiencefragment-41bf7e6312" class="cmp-experiencefragment cmp-experiencefragment--award-overview"> <div id="container-172b2ad117" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-43d9289582" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-538b3b9477":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-04-08T14:24:09Z","xdm:text":"<h2>Maximize sua eficiência com nossas soluções de suporte premiadas para MSPs e empresas</h2>\r\n"}}" id="text-538b3b9477" class="cmp-text"> <h2>Maximize sua eficiência com nossas soluções de suporte premiadas para MSPs e empresas</h2> </div> </div> <div class="customerlogo cmp-customerlogo--items-single-row utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-customerlogo utils-gridGutter"> <ul class="parsys 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href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-setup-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Easiest Setup, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-to-use-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-to-use-enterprise.svg" data-title="G2 Award: Easiest Admin, Enterprise" id="image-a2026d9899" data-cmp-data-layer="{"image-a2026d9899":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-05-22T14:13:43Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"5c3925a5-efef-4c3e-a9df-19f40c6d014c","repo:modifyDate":"2024-12-31T11:28:13Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-easiest-to-use-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-easiest-to-use-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Easiest Admin, Enterprise"> 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href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-leader-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Leader, Enterprise"> </noscript></a> </div> </div></li> <li class="cmp-logoitem"> <div class="cmp-logoitem__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-fastest-implementation-enterprise?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-fastest-implementation-enterprise.svg" data-title="G2 Award: Fastest Implementation, Enterprise" id="image-cb74699e07" data-cmp-data-layer="{"image-cb74699e07":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-12-31T11:43:44Z","xdm:linkURL":"https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge","image":{"repo:id":"f8c5173f-4537-4a45-b7e1-6e7669ab2f04","repo:modifyDate":"2024-12-31T11:28:14Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/logos/awards/logo-award-g2-fastest-implementation-enterprise.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <a class="cmp-image__link" href="https://www.g2.com/products/teamviewer-remote/reviews?utm_source=rewards-badge" data-cmp-clickable data-cmp-hook-image="link" target="_blank"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/logo-award-g2-fastest-implementation-enterprise?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="G2 Award: Fastest 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class="cmp-featurelist__headline">Desafios dos MSPs</h2> <div id="featurelist-8e660471ca" class="cmp-accordion cmp-accordion--featurelist" data-cmp-is="accordion" data-cmp-data-layer="{"featurelist-8e660471ca":{"shownItems":[],"@type":"teamviewer/components/tenants/website/featurelist","repo:modifyDate":"2024-07-05T12:18:57Z"}}" data-cmp-single-expansion data-placeholder-text="false"> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-e32246d1da":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Crescente complexidade das infraestruturas de TI"}}" id="featurelist-8e660471ca-item-e32246d1da"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-e32246d1da-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-e32246d1da-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Crescente complexidade das infraestruturas de TI</span> <span class="cmp-accordion__subtitle">Em 2017, uma empresa média utilizava cerca de 17 aplicativos na nuvem. Em 2022, esse número saltou para 130.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-e32246d1da-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-e32246d1da-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-e32246d1da":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>O volume e a variedade de dados dentro das empresas tamb&eacute;m aumentaram significativamente, muitas vezes impulsionados por novas e emergentes iniciativas como IoT e an&aacute;lise de dados. Gerenciar dados, aplicativos e servi&ccedil;os em diferentes locais na nuvem e on-premise aumenta a complexidade da infraestrutura. A mudan&ccedil;a para o trabalho remoto e m&oacute;vel tamb&eacute;m incrementou os desafios.</p>\n<p>&Eacute; muita coisa para gerenciar. Voc&ecirc; n&atilde;o precisa apenas desenvolver expertise em um amplo espectro de tecnologias. Voc&ecirc; tamb&eacute;m precisa responder rapidamente a um n&uacute;mero crescente de solicita&ccedil;&otilde;es de servi&ccedil;o. Uma tarefa dif&iacute;cil quando se depende muito de visitas t&eacute;cnicas presenciais.</p>\n"}}" id="text-e32246d1da" class="cmp-text"> <p>O volume e a variedade de dados dentro das empresas também aumentaram significativamente, muitas vezes impulsionados por novas e emergentes iniciativas como IoT e análise de dados. Gerenciar dados, aplicativos e serviços em diferentes locais na nuvem e on-premise aumenta a complexidade da infraestrutura. A mudança para o trabalho remoto e móvel também incrementou os desafios.</p> <p>É muita coisa para gerenciar. Você não precisa apenas desenvolver expertise em um amplo espectro de tecnologias. Você também precisa responder rapidamente a um número crescente de solicitações de serviço. Uma tarefa difícil quando se depende muito de visitas técnicas presenciais.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-fdd156f5a8":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Mudanças nas demandas dos clientes"}}" id="featurelist-8e660471ca-item-fdd156f5a8"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-fdd156f5a8-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-fdd156f5a8-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Mudanças nas demandas dos clientes</span> <span class="cmp-accordion__subtitle">À medida que os clientes adotam novas iniciativas de negócios, como novos canais de vendas e tecnologia inteligente, uma gama e volume muito maiores de tipos de dispositivos, sistemas e aplicativos provavelmente entram no escopo de suporte do MSP.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-fdd156f5a8-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-fdd156f5a8-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-fdd156f5a8":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>Enquanto isso, clientes de alto valor continuam a ter grandes exig&ecirc;ncias em termos de seguran&ccedil;a, uptime e disponibilidade.&nbsp;</p>\n<p>Os clientes esperam que os MSPs pensem e ajam de forma inteligente para atender &agrave;s suas necessidades, mantendo os tempos de resposta e resolu&ccedil;&atilde;o no m&iacute;nimo. Solu&ccedil;&otilde;es de suporte remoto premium podem ajudar a superar essas expectativas.</p>\n"}}" id="text-fdd156f5a8" class="cmp-text"> <p>Enquanto isso, clientes de alto valor continuam a ter grandes exigências em termos de segurança, uptime e disponibilidade. </p> <p>Os clientes esperam que os MSPs pensem e ajam de forma inteligente para atender às suas necessidades, mantendo os tempos de resposta e resolução no mínimo. Soluções de suporte remoto premium podem ajudar a superar essas expectativas.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-22a8d0617e":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Novas ameaças de segurança"}}" id="featurelist-8e660471ca-item-22a8d0617e"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-22a8d0617e-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-22a8d0617e-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Novas ameaças de segurança</span> <span class="cmp-accordion__subtitle">Tentativas de phishing, ataques de ransomware, ataques DDoS e ataques à cadeia de suprimentos representam uma ameaça para seus clientes.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-22a8d0617e-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-22a8d0617e-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-22a8d0617e":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>A probabilidade de um ataque cibern&eacute;tico bem-sucedido segue crescendo e as poss&iacute;veis repercuss&otilde;es de um ataque se tornam cada vez mais significativas. De acordo com a IBM, o custo m&eacute;dio global de uma viola&ccedil;&atilde;o de dados em 2023 foi de 4,45 milh&otilde;es de d&oacute;lares, 15% a mais que em 2020.&nbsp;</p>\n<p>Se um usu&aacute;rio final suspeitar que houve uma viola&ccedil;&atilde;o, com que rapidez voc&ecirc; pode analisar o problema? Com que rapidez voc&ecirc; pode acionar os protocolos de isolamento, backup, recupera&ccedil;&atilde;o e remedia&ccedil;&atilde;o? Voc&ecirc; consegue fazer tudo isso &agrave; dist&acirc;ncia?</p>\n"}}" id="text-22a8d0617e" class="cmp-text"> <p>A probabilidade de um ataque cibernético bem-sucedido segue crescendo e as possíveis repercussões de um ataque se tornam cada vez mais significativas. De acordo com a IBM, o custo médio global de uma violação de dados em 2023 foi de 4,45 milhões de dólares, 15% a mais que em 2020. </p> <p>Se um usuário final suspeitar que houve uma violação, com que rapidez você pode analisar o problema? Com que rapidez você pode acionar os protocolos de isolamento, backup, recuperação e remediação? Você consegue fazer tudo isso à distância?</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-e96707056d":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Integrando mais clientes de alto valor"}}" id="featurelist-8e660471ca-item-e96707056d"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-e96707056d-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-e96707056d-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Integrando mais clientes de alto valor</span> <span class="cmp-accordion__subtitle">Podem surgir desafios ao buscar e integrar clientes de setores como bancos, saúde, finanças e indústrias do setor público.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-e96707056d-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-e96707056d-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-e96707056d":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>Esses clientes t&ecirc;m altas exig&ecirc;ncias de seguran&ccedil;a e esperam relat&oacute;rios constantes por meio de logs de eventos e auditorias. Os MSPs tamb&eacute;m realizam avalia&ccedil;&otilde;es de risco que definem como e atrav&eacute;s de quais IPs os dispositivos dos clientes se conectam, etc. Esse processo minucioso leva tempo, atrasando o relacionamento de trabalho entre o cliente e o MSP.</p>\n"}}" id="text-e96707056d" class="cmp-text"> <p>Esses clientes têm altas exigências de segurança e esperam relatórios constantes por meio de logs de eventos e auditorias. Os MSPs também realizam avaliações de risco que definem como e através de quais IPs os dispositivos dos clientes se conectam, etc. Esse processo minucioso leva tempo, atrasando o relacionamento de trabalho entre o cliente e o MSP.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-1292e684d6":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Escassez de talentos"}}" id="featurelist-8e660471ca-item-1292e684d6"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-1292e684d6-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-1292e684d6-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Escassez de talentos</span> <span class="cmp-accordion__subtitle">Somente na área de cibersegurança, estima-se que sejam necessários 4 milhões de trabalhadores adicionais para atender às necessidades das empresas em todo o mundo. Essa lacuna de habilidades aumentou mais de 12% desde 2022.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-1292e684d6-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-1292e684d6-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-1292e684d6":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>Da mesma forma, em &aacute;reas como engenharia de redes e sistemas, manuten&ccedil;&atilde;o de servidores e suporte t&eacute;cnico experiente, talentos qualificados frequentemente s&atilde;o escassos e t&ecirc;m um custo elevado.&nbsp;</p>\n<p>Como MSP, voc&ecirc; precisa garantir que a escassez de m&atilde;o de obra n&atilde;o coloque em risco o cumprimento dos seus SLAs. Tecnologias que permitem integrar novos funcion&aacute;rios rapidamente e treinar ou aprimorar as habilidades dos funcion&aacute;rios antigos ajudam a aumentar a efici&ecirc;ncia da sua equipe.</p>\n"}}" id="text-1292e684d6" class="cmp-text"> <p>Da mesma forma, em áreas como engenharia de redes e sistemas, manutenção de servidores e suporte técnico experiente, talentos qualificados frequentemente são escassos e têm um custo elevado. </p> <p>Como MSP, você precisa garantir que a escassez de mão de obra não coloque em risco o cumprimento dos seus SLAs. Tecnologias que permitem integrar novos funcionários rapidamente e treinar ou aprimorar as habilidades dos funcionários antigos ajudam a aumentar a eficiência da sua equipe.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-ed663acbb9":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Desafios do trabalho remoto"}}" id="featurelist-8e660471ca-item-ed663acbb9"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-ed663acbb9-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-ed663acbb9-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Desafios do trabalho remoto</span> <span class="cmp-accordion__subtitle">Em um mercado de trabalho restrito, técnicos talentosos sabem que há muitas alternativas de emprego disponíveis caso decidam deixar sua posição atual.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-ed663acbb9-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-ed663acbb9-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-ed663acbb9":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>Os MSPs precisam analisar cuidadosamente as condi&ccedil;&otilde;es de emprego atuais para maximizar a reten&ccedil;&atilde;o de funcion&aacute;rios. Em particular, se voc&ecirc; n&atilde;o tiver a capacidade t&eacute;cnica para permitir o trabalho remoto &mdash; incluindo a solu&ccedil;&atilde;o de problemas t&eacute;cnicos remotamente &mdash; os funcion&aacute;rios podem ser tentados a procurar emprego em outro lugar.</p>\n"}}" id="text-ed663acbb9" class="cmp-text"> <p>Os MSPs precisam analisar cuidadosamente as condições de emprego atuais para maximizar a retenção de funcionários. Em particular, se você não tiver a capacidade técnica para permitir o trabalho remoto — incluindo a solução de problemas técnicos remotamente — os funcionários podem ser tentados a procurar emprego em outro lugar.</p> </div> </div> </div> </div> <div class="cmp-accordion__item" data-cmp-hook-accordion="item" data-cmp-data-layer="{"featurelist-8e660471ca-item-725b41d3d0":{"@type":"teamviewer/components/tenants/website/featurelist/item","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Pressão interna para cortar custos"}}" id="featurelist-8e660471ca-item-725b41d3d0"> <h3 class="cmp-accordion__header"><button id="featurelist-8e660471ca-item-725b41d3d0-button" class="cmp-accordion__button" type="button" aria-controls="featurelist-8e660471ca-item-725b41d3d0-panel" data-cmp-hook-accordion="button"> <span class="cmp-accordion__title">Pressão interna para cortar custos</span> <span class="cmp-accordion__subtitle">Demandas salariais da equipe, preços voláteis de parceiros e fornecedores, aumento dos custos operacionais e demanda de mercado imprevisível —são alguns dos fatores que impactam o cenário operacional dos MSPs.</span> <span class="cmp-accordion__icon"></span> </button></h3> <div data-cmp-hook-accordion="panel" id="featurelist-8e660471ca-item-725b41d3d0-panel" class="cmp-accordion__panel cmp-accordion__panel--hidden" role="region" aria-labelledby="featurelist-8e660471ca-item-725b41d3d0-button"> <div class="cmp-featurelist__item cmp-basic-text"> <div data-cmp-data-layer="{"text-725b41d3d0":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:57Z","xdm:text":"<p>H&aacute; press&atilde;o para fazer mais com menos, sem comprometer os n&iacute;veis de servi&ccedil;o e os relacionamentos com os clientes.</p>\n"}}" id="text-725b41d3d0" class="cmp-text"> <p>Há pressão para fazer mais com menos, sem comprometer os níveis de serviço e os relacionamentos com os clientes.</p> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-71cd8fada5" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-abf96ed22e" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-connectivity-enterprise-solutions?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-connectivity-enterprise-solutions.jpg" data-title="Soluções remotas para grandes empresas" id="image-15b9b9fa18" data-cmp-data-layer="{"image-15b9b9fa18":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:18:57Z","dc:title":"Soluções remotas para grandes empresas","image":{"repo:id":"106ddeb3-5846-4fe6-a7f8-780799f41bbd","repo:modifyDate":"2023-09-19T08:17:12Z","@type":"image/jpeg","repo:path":"/content/dam/teamviewer/central-image-hub/general-assets/commons/remote-connectivity-enterprise-solutions.jpg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/remote-connectivity-enterprise-solutions?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="De madrugada, uma executiva de negócios trabalha em laptop no escritório" title="Soluções remotas para grandes empresas"> </noscript> <meta itemprop="caption" content="Soluções remotas para grandes empresas"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-84548bdd0b":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"O TeamViewer oferece tudo o que você precisa","xdm:linkURL":""}}" id="title-84548bdd0b" class="cmp-title"> <h2 class="cmp-title__text">O TeamViewer oferece tudo o que você precisa</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-db3d1f3f31":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<ul>\n<li><b>Capacidade total de controle remoto:</b> Permitem que voc&ecirc; assuma o controle de qualquer dispositivo e forne&ccedil;a uma solu&ccedil;&atilde;o de qualquer lugar</li>\n<li><b>Plataforma unificada:</b> Ideal para um volume crescente de solicita&ccedil;&otilde;es de servi&ccedil;o, com a capacidade de gerenciar todas as sess&otilde;es remotas atrav&eacute;s de uma &uacute;nica interface</li>\n<li><b>Acesso aut&ocirc;nomo e gerenciamento de dispositivos remotos: </b>Monitoramento e manuten&ccedil;&atilde;o proativos de terminais e dispositivos mesmo quando est&atilde;o offline</li>\n<li><b>Conex&otilde;es remotas seguras:</b> Garanta que a postura de seguran&ccedil;a dos seus clientes seja mantida e fortalecida</li>\n<li><b>Assist&ecirc;ncia guiada em RA:</b> Para suporte ao cliente, integra&ccedil;&atilde;o de funcion&aacute;rios e aprimoramento de habilidades</li>\n</ul>\n"}}" id="text-db3d1f3f31" class="cmp-text"> <ul> <li><b>Capacidade total de controle remoto:</b> Permitem que você assuma o controle de qualquer dispositivo e forneça uma solução de qualquer lugar</li> <li><b>Plataforma unificada:</b> Ideal para um volume crescente de solicitações de serviço, com a capacidade de gerenciar todas as sessões remotas através de uma única interface</li> <li><b>Acesso autônomo e gerenciamento de dispositivos remotos: </b>Monitoramento e manutenção proativos de terminais e dispositivos mesmo quando estão offline</li> <li><b>Conexões remotas seguras:</b> Garanta que a postura de segurança dos seus clientes seja mantida e fortalecida</li> <li><b>Assistência guiada em RA:</b> Para suporte ao cliente, integração de funcionários e aprimoramento de habilidades</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-05ac712dd5" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="leadparagraph utils-half-spacing-bottom utils--layout-8 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-7f0c3cf700"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-42aa38a533":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Casos de uso TeamViewer para MSPs","xdm:linkURL":""}}" id="title-42aa38a533" class="cmp-title"> <h2 class="cmp-title__text">Casos de uso TeamViewer para MSPs</h2> </div> </div> </div> </div> <div data-component-module="tabcomponent" class="cmp-tabcomponent utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="tabcomponent-4ef03856a7" class="cmp-tabs" data-cmp-is="tabs" data-cmp-data-layer="{"tabcomponent-4ef03856a7":{"@type":"teamviewer/components/tenants/website/tabcomponent","noTracking":true,"repo:modifyDate":"Jul 5, 2024, 12:18:58 PM","shownItems":["why"]}}" data-placeholder-text="false"> <ol role="tablist" class="cmp-tabs__tablist" aria-multiselectable="false"> <li role="tab" id="why" class="cmp-tabs__tab cmp-tabs__tab--active" aria-controls="why-tabpanel" tabindex="0" data-cmp-hook-tabs="tab">Conexões remotas seguras</li> <li role="tab" id="what" class="cmp-tabs__tab" aria-controls="what-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">A necessidade de suporte rápido e econômico</li> <li role="tab" id="how" class="cmp-tabs__tab" aria-controls="how-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Ampliando operações e integrando clientes de alto valor</li> <li role="tab" id="tabcomponent-4ef03856a7-item-e10be73e09" class="cmp-tabs__tab" aria-controls="tabcomponent-4ef03856a7-item-e10be73e09-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Manter dispositivos dispersos e desligados</li> <li role="tab" id="tabcomponent-4ef03856a7-item-0198c5eb51" class="cmp-tabs__tab" aria-controls="tabcomponent-4ef03856a7-item-0198c5eb51-tabpanel" tabindex="-1" data-cmp-hook-tabs="tab">Mais inteligência no treinamento e aprimoramento de habilidades</li> </ol> <div id="why-content" role="tabpanel" aria-label="Conexões remotas seguras" tabindex="0" class="cmp-tabs__tabpanel cmp-tabs__tabpanel--active" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"why":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Conexões remotas seguras","@id":"why","repo:modifyDate":"Jul 5, 2024, 12:18:58 PM","parentId":"tabcomponent-4ef03856a7","trackingId":"why"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-6c42a300e8":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:58Z","xdm:text":"<p>Os MSPs s&atilde;o respons&aacute;veis pela seguran&ccedil;a dos dispositivos de seus clientes e ser&atilde;o responsabilizados por qualquer amea&ccedil;a a essa seguran&ccedil;a. Com capacidades de acesso condicional, a infraestrutura do cliente pode permanecer segura j&aacute; que qualquer solu&ccedil;&atilde;o de acesso remoto, como o TeamViewer, pode ser bloqueada ao n&iacute;vel do firewall, enquanto o suporte ser&aacute; canalizado atrav&eacute;s de um roteador dedicado. Isso evitar&aacute; qualquer ocorr&ecirc;ncia indesejada por padr&atilde;o, sem impactar a capacidade do MSP de fornecer suporte. O roteador tamb&eacute;m possui configura&ccedil;&otilde;es de acesso baseadas em regras, restri&ccedil;&otilde;es de tempo, aprova&ccedil;&otilde;es e equivalentes de RBAC, que podem ser repassados ao cliente em relat&oacute;rios abrangentes dos logs de eventos,.</p>\n<p>Al&eacute;m disso, as opera&ccedil;&otilde;es dos MSPs geralmente envolvem a gest&atilde;o, armazenamento e troca de informa&ccedil;&otilde;es altamente sens&iacute;veis, incluindo dados de clientes finais. Os clientes precisar&atilde;o de garantias de que esses dados sens&iacute;veis s&atilde;o tratados com cuidado. TeamViewer entrega os mais elevados padr&otilde;es de seguran&ccedil;a, com criptografia de ponta a ponta, autentica&ccedil;&atilde;o multifator e completa conformidade com GDPR.</p>\n<p>&nbsp;</p>\n"}}" id="text-6c42a300e8" class="cmp-text"> <p>Os MSPs são responsáveis pela segurança dos dispositivos de seus clientes e serão responsabilizados por qualquer ameaça a essa segurança. Com capacidades de acesso condicional, a infraestrutura do cliente pode permanecer segura já que qualquer solução de acesso remoto, como o TeamViewer, pode ser bloqueada ao nível do firewall, enquanto o suporte será canalizado através de um roteador dedicado. Isso evitará qualquer ocorrência indesejada por padrão, sem impactar a capacidade do MSP de fornecer suporte. O roteador também possui configurações de acesso baseadas em regras, restrições de tempo, aprovações e equivalentes de RBAC, que podem ser repassados ao cliente em relatórios abrangentes dos logs de eventos,.</p> <p>Além disso, as operações dos MSPs geralmente envolvem a gestão, armazenamento e troca de informações altamente sensíveis, incluindo dados de clientes finais. Os clientes precisarão de garantias de que esses dados sensíveis são tratados com cuidado. TeamViewer entrega os mais elevados padrões de segurança, com criptografia de ponta a ponta, autenticação multifator e completa conformidade com GDPR.</p> <p> </p> </div> </div> </div> </div> </div> <div id="what-content" role="tabpanel" aria-label="A necessidade de suporte rápido e econômico" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"what":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"A necessidade de suporte rápido e econômico","@id":"what","repo:modifyDate":"Jul 5, 2024, 12:18:58 PM","parentId":"tabcomponent-4ef03856a7","trackingId":"what"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-e48c79d6fa":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:58Z","xdm:text":"<p>Com as capacidades de controle remoto TeamViewer, os membros da equipe de MSP podem fornecer uma solu&ccedil;&atilde;o sem ir at&eacute; o local. No TeamViewer, o MSP pode configurar m&oacute;dulos QuickSupport que se comunicar&atilde;o via o roteador dedicado, oferecendo suporte ad-hoc sem a necessidade de implanta&ccedil;&atilde;o ou configura&ccedil;&atilde;o de todos os sistemas. Isso minimiza os custos operacionais e reduz o tempo de resolu&ccedil;&atilde;o. O TeamViewer permite que voc&ecirc; se conecte e controle qualquer dispositivo onde quer que esteja. Conecte-se aos usu&aacute;rios finais instantaneamente, acesse arquivos e componentes do dispositivo, forne&ccedil;a instru&ccedil;&otilde;es passo a passo quando uma a&ccedil;&atilde;o do usu&aacute;rio for necess&aacute;ria ou ofere&ccedil;a uma solu&ccedil;&atilde;o remotamente.&nbsp;</p>\n<p>&nbsp;</p>\n"}}" id="text-e48c79d6fa" class="cmp-text"> <p>Com as capacidades de controle remoto TeamViewer, os membros da equipe de MSP podem fornecer uma solução sem ir até o local. No TeamViewer, o MSP pode configurar módulos QuickSupport que se comunicarão via o roteador dedicado, oferecendo suporte ad-hoc sem a necessidade de implantação ou configuração de todos os sistemas. Isso minimiza os custos operacionais e reduz o tempo de resolução. O TeamViewer permite que você se conecte e controle qualquer dispositivo onde quer que esteja. Conecte-se aos usuários finais instantaneamente, acesse arquivos e componentes do dispositivo, forneça instruções passo a passo quando uma ação do usuário for necessária ou ofereça uma solução remotamente. </p> <p> </p> </div> </div> </div> </div> </div> <div id="how-content" role="tabpanel" aria-label="Ampliando operações e integrando clientes de alto valor" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"how":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Ampliando operações e integrando clientes de alto valor","@id":"how","repo:modifyDate":"Jul 5, 2024, 12:18:58 PM","parentId":"tabcomponent-4ef03856a7","trackingId":"how"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-d8a01dfac8":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:58Z","xdm:text":"<p>Ao gerenciar patrim&ocirc;nios de TI cada vez mais complexos para v&aacute;rios clientes, os riscos de ampliar as opera&ccedil;&otilde;es podem aumentar. O TeamViewer oferece uma plataforma &uacute;nica onde voc&ecirc; pode acessar, gerenciar e oferecer suporte para todos os dispositivos, sistemas e plataformas de forma confi&aacute;vel. Para todos os seus clientes. &Agrave; medida que seu neg&oacute;cio cresce com a funcionalidade de acesso condicional do TeamViewer, voc&ecirc; pode adicionar clientes, dispositivos, usu&aacute;rios e casos de uso adicionais ao seu portf&oacute;lio de servi&ccedil;os sem complica&ccedil;&otilde;es com configura&ccedil;&otilde;es complexas de firewall.</p>\n<p>Para novos clientes de alto valor, os MSPs podem manter uma infraestrutura &quot;offline&quot; onde todas as comunica&ccedil;&otilde;es s&atilde;o bloqueadas no firewall e apenas um endere&ccedil;o IP do TeamViewer pode ser inclu&iacute;do na lista de permiss&otilde;es. O cliente est&aacute; protegido de qualquer tr&aacute;fego indesejado, mantendo ao mesmo tempo acesso a solu&ccedil;&otilde;es de suporte remoto, o que incentiva a integra&ccedil;&atilde;o de clientes de alto valor devido ao servi&ccedil;o valioso oferecido pelo TeamViewer. Este processo de integra&ccedil;&atilde;o ser&aacute; otimizado, iniciando mais rapidamente o relacionamento de trabalho com o cliente.</p>\n"}}" id="text-d8a01dfac8" class="cmp-text"> <p>Ao gerenciar patrimônios de TI cada vez mais complexos para vários clientes, os riscos de ampliar as operações podem aumentar. O TeamViewer oferece uma plataforma única onde você pode acessar, gerenciar e oferecer suporte para todos os dispositivos, sistemas e plataformas de forma confiável. Para todos os seus clientes. À medida que seu negócio cresce com a funcionalidade de acesso condicional do TeamViewer, você pode adicionar clientes, dispositivos, usuários e casos de uso adicionais ao seu portfólio de serviços sem complicações com configurações complexas de firewall.</p> <p>Para novos clientes de alto valor, os MSPs podem manter uma infraestrutura "offline" onde todas as comunicações são bloqueadas no firewall e apenas um endereço IP do TeamViewer pode ser incluído na lista de permissões. O cliente está protegido de qualquer tráfego indesejado, mantendo ao mesmo tempo acesso a soluções de suporte remoto, o que incentiva a integração de clientes de alto valor devido ao serviço valioso oferecido pelo TeamViewer. Este processo de integração será otimizado, iniciando mais rapidamente o relacionamento de trabalho com o cliente.</p> </div> </div> </div> </div> </div> <div id="tabcomponent-4ef03856a7-item-e10be73e09-content" role="tabpanel" aria-label="Manter dispositivos dispersos e desligados" tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabcomponent-4ef03856a7-item-e10be73e09":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Manter dispositivos dispersos e desligados","@id":"tabcomponent-4ef03856a7-item-e10be73e09","parentId":"tabcomponent-4ef03856a7","trackingId":"tabcomponent-4ef03856a7-item-e10be73e09"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-0a4a75f81b":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:58Z","xdm:text":"<p>A funcionalidade <a href=\"/content/teamviewer/website/pt/pt/solutions/use-cases/wake-on-lan.html\">Wake-on-LAN</a>TeamViewer permite despertar/reiniciar dispositivos aut&ocirc;nomos de toda a empresa do seu cliente sempre que necess&aacute;rio. Isso inclui dispositivos aut&ocirc;nomos e dispersos, como servidores, perif&eacute;ricos, unidades de ponto de venda e equipamentos industriais. Minimize as interrup&ccedil;&otilde;es do trabalho conectando-se aos seus dispositivos e realizando manuten&ccedil;&atilde;o remota e implanta&ccedil;&atilde;o de patches fora do hor&aacute;rio de trabalho.&nbsp;</p>\n<p>&nbsp;</p>\n"}}" id="text-0a4a75f81b" class="cmp-text"> <p>A funcionalidade <a href="/pt/solutions/use-cases/wake-on-lan/">Wake-on-LAN</a>TeamViewer permite despertar/reiniciar dispositivos autônomos de toda a empresa do seu cliente sempre que necessário. Isso inclui dispositivos autônomos e dispersos, como servidores, periféricos, unidades de ponto de venda e equipamentos industriais. Minimize as interrupções do trabalho conectando-se aos seus dispositivos e realizando manutenção remota e implantação de patches fora do horário de trabalho. </p> <p> </p> </div> </div> </div> </div> </div> <div id="tabcomponent-4ef03856a7-item-0198c5eb51-content" role="tabpanel" aria-label="Mais inteligência no treinamento e aprimoramento de habilidades " tabindex="0" class="cmp-tabs__tabpanel" data-cmp-hook-tabs="tabpanel" data-cmp-data-layer="{"tabcomponent-4ef03856a7-item-0198c5eb51":{"@type":"teamviewer/components/tenants/website/tabcomponent/item","dc:title":"Mais inteligência no treinamento e aprimoramento de habilidades ","@id":"tabcomponent-4ef03856a7-item-0198c5eb51","parentId":"tabcomponent-4ef03856a7","trackingId":"tabcomponent-4ef03856a7-item-0198c5eb51"}}"> <div class="utils-unset-gridGutter"> <div class="cmp-container"> <div class="basic-text cmp-basic-text utils-gridGutter utils--layout-8"> <div data-cmp-data-layer="{"text-209791e867":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:18:58Z","xdm:text":"<p>Como os MSPs deveriam responder &agrave; lacuna de habilidades na contrata&ccedil;&atilde;o, especialmente diante de necessidades de clientes cada vez mais complexas? O TeamViewer pode ajudar a proporcionar um impulso valioso para a estrat&eacute;gia de for&ccedil;a de trabalho. Isso permite que voc&ecirc; coloque a realidade aumentada (RA) para trabalhar, acelerando a integra&ccedil;&atilde;o de funcion&aacute;rios e permitindo que os colaboradores existentes se familiarizem com novos processos e tecnologias mais r&aacute;pido do que nunca.&nbsp;</p>\n<p>&nbsp;</p>\n"}}" id="text-209791e867" class="cmp-text"> <p>Como os MSPs deveriam responder à lacuna de habilidades na contratação, especialmente diante de necessidades de clientes cada vez mais complexas? O TeamViewer pode ajudar a proporcionar um impulso valioso para a estratégia de força de trabalho. Isso permite que você coloque a realidade aumentada (RA) para trabalhar, acelerando a integração de funcionários e permitindo que os colaboradores existentes se familiarizem com novos processos e tecnologias mais rápido do que nunca. </p> <p> </p> </div> </div> </div> </div> </div> </div> </div> <div class="leadparagraph utils-half-spacing-bottom utils--layout-10 aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-leadparagraph" id="leadparagraph-e83b8212b8"> <div class="title cmp-leadparagraph__title"> <div data-cmp-data-layer="{"title-8075aa4716":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Leve seu suporte remoto para o próximo nível","xdm:linkURL":""}}" id="title-8075aa4716" class="cmp-title"> <h2 class="cmp-title__text">Leve seu suporte remoto para o próximo nível</h2> </div> </div> <div class="text cmp-leadparagraph__text"> <div data-cmp-data-layer="{"text-3462883521":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Melhore a sua experi&ecirc;ncia TeamViewer, saiba mais sobre seus dispositivos e mantenha sua infraestrutura de TI saud&aacute;vel, est&aacute;vel e segura de forma proativa. Aumente a efici&ecirc;ncia de sua TI e gerencie, monitore, rastreie, corrija e proteja seus computadores, dispositivos e software, tudo em uma &uacute;nica plataforma com o TeamViewer Remote Management.</p>\n"}}" id="text-3462883521" class="cmp-text"> <p>Melhore a sua experiência TeamViewer, saiba mais sobre seus dispositivos e mantenha sua infraestrutura de TI saudável, estável e segura de forma proativa. 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</div></li> <li class="cmp-platformratingsitem"> <script type="application/ld+json"> { "@context": "https://schema.org", "@type": "SoftwareApplication", "name": "TeamViewer", "operatingSystem": [ "Windows", "Mac", "Linux" ], "applicationCategory": "BusinessApplication", "aggregateRating": { "@type": "AggregateRating", "ratingValue": "4.6", "ratingCount": "11479" } } </script> <div class="cmp-platformratingsitem__image">  <div data-cmp-is="image" data-cmp-src="https://s7g10.scene7.com/is/content/teamviewergmbh/logo-capterra-landscape-bw?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/logos/miscellaneous/logo-capterra-landscape-bw.svg" data-title="Capterra" id="image-112bae3034" 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10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> <svg class="cmp-platformratingsitem__star" viewbox="0 0 16 16" fill="none"> <path d="M11.2473 14.7113C11.1255 14.7113 11.0189 14.6801 10.9123 14.6175L7.48555 12.336L4.05883 14.6175C3.84561 14.7582 3.57147 14.7426 3.37348 14.6019C3.1755 14.4456 3.08412 14.18 3.14504 13.9299L4.22636 10.0232L1.01285 7.24151C0.830096 7.08523 0.753945 6.81958 0.830094 6.56955C0.906244 6.33514 1.11946 6.16323 1.36314 6.13198L5.2163 5.8507L6.9525 1.95953C7.05911 1.74075 7.27233 1.6001 7.50078 1.6001C7.74446 1.6001 7.95768 1.74075 8.04906 1.95953L9.78526 5.8507L13.6384 6.13198C13.8821 6.14761 14.0953 6.31951 14.1715 6.56955C14.2476 6.80396 14.1715 7.06961 13.9887 7.24151L10.7752 10.0232L11.8565 13.9299C11.9327 14.18 11.8413 14.4456 11.6281 14.6019C11.5062 14.6644 11.3844 14.7113 11.2473 14.7113Z" /> </svg> </div> </div> <p class="cmp-platformratingsitem__text">11.479 comentários</p> </div></li> </ul> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div id="container-b80fd2c9f0" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-asset-management-hardware-overview?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-asset-management-hardware-overview.png" data-title="Gerenciamento de hardware como aparece no client TeamViewer" id="image-7ead2bb68b" data-cmp-data-layer="{"image-7ead2bb68b":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:18:59Z","dc:title":"Gerenciamento de hardware como aparece no client TeamViewer","image":{"repo:id":"d049cef1-f393-4bbb-9fd9-4c29dc29daec","repo:modifyDate":"2024-04-15T09:45:30Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-asset-management-hardware-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-asset-management-hardware-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Gerenciamento de hardware como aparece no client TeamViewer" title="Gerenciamento de hardware como aparece no client TeamViewer"> </noscript> <meta itemprop="caption" content="Gerenciamento de hardware como aparece no client TeamViewer"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-e4790943c2":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Da resposta à solução: potencializando seu serviço","xdm:linkURL":""}}" id="title-e4790943c2" class="cmp-title"> <h2 class="cmp-title__text">Da resposta à solução: potencializando seu serviço</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-ae176e858d":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>O TeamViewer Remote &eacute; uma solu&ccedil;&atilde;o segura e totalmente compat&iacute;vel que proporciona acesso remoto aos dispositivos de sua equipe a partir de qualquer dispositivo e de qualquer lugar. Tudo combinado com suporte completo a v&iacute;deo, compartilhamento de tela e assist&ecirc;ncia din&acirc;mica.</p>\n<p>Com acesso remoto, os t&eacute;cnicos podem resolver os problemas mais r&aacute;pido do que nunca. Obtenha uma vis&atilde;o instant&acirc;nea dos problemas, diagnostique e reconfigure o que for preciso, tudo isso fornecendo orienta&ccedil;&atilde;o em tempo real ao usu&aacute;rio sempre que necess&aacute;rio. O resultado? Resolu&ccedil;&atilde;o mais r&aacute;pida e um servi&ccedil;o mais focado no cliente.</p>\n"}}" id="text-ae176e858d" class="cmp-text"> <p>O TeamViewer Remote é uma solução segura e totalmente compatível que proporciona acesso remoto aos dispositivos de sua equipe a partir de qualquer dispositivo e de qualquer lugar. Tudo combinado com suporte completo a vídeo, compartilhamento de tela e assistência dinâmica.</p> <p>Com acesso remoto, os técnicos podem resolver os problemas mais rápido do que nunca. Obtenha uma visão instantânea dos problemas, diagnostique e reconfigure o que for preciso, tudo isso fornecendo orientação em tempo real ao usuário sempre que necessário. O resultado? Resolução mais rápida e um serviço mais focado no cliente.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter utils-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-web-client-device-overview?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-web-client-device-overview.png" data-title="Gerenciamento de dispositivo no web client TeamViewer" id="image-53477a224e" data-cmp-data-layer="{"image-53477a224e":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:19:00Z","dc:title":"Gerenciamento de dispositivo no web client TeamViewer","image":{"repo:id":"e4bdce98-62f5-499e-8776-1df9e84cf4ab","repo:modifyDate":"2024-05-03T07:13:30Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-remote-web-client-device-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-remote-web-client-device-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="Gerenciamento de dispositivo no web client TeamViewer" title="Gerenciamento de dispositivo no web client TeamViewer"> </noscript> <meta itemprop="caption" content="Gerenciamento de dispositivo no web client TeamViewer"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-ebf59039fb":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Otimizando a produtividade e a implantação de recursos","xdm:linkURL":""}}" id="title-ebf59039fb" class="cmp-title"> <h2 class="cmp-title__text">Otimizando a produtividade e a implantação de recursos</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-cf26ea8efa":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>A chave para a lucratividade de um MSP est&aacute; na otimiza&ccedil;&atilde;o do uso de seus recursos para retorno m&aacute;ximo. Isso inclui garantir que o tempo dos t&eacute;cnicos altamente qualificados n&atilde;o seja desperdi&ccedil;ado em chamadas de suporte desnecess&aacute;rias ou tarefas administrativas recorrentes.</p>\n<p>Uma das principais vantagens do TeamViewer Remote para MSPs &eacute; uma melhor prioriza&ccedil;&atilde;o. Quando uma nova solicita&ccedil;&atilde;o de servi&ccedil;o chega, um profissional pode se conectar ao dispositivo afetado para avaliar remotamente a gravidade do problema. Isso permite uma avalia&ccedil;&atilde;o informada sobre qual n&iacute;vel de expertise &eacute; necess&aacute;rio para resolver o problema.</p>\n<p>O TeamViewer Remote tamb&eacute;m aumenta sua capacidade de oferecer solu&ccedil;&otilde;es &agrave; dist&acirc;ncia, sem a necessidade de visitas presenciais, resultando em um uso mais eficiente de tempo e recursos.</p>\n"}}" id="text-cf26ea8efa" class="cmp-text"> <p>A chave para a lucratividade de um MSP está na otimização do uso de seus recursos para retorno máximo. Isso inclui garantir que o tempo dos técnicos altamente qualificados não seja desperdiçado em chamadas de suporte desnecessárias ou tarefas administrativas recorrentes.</p> <p>Uma das principais vantagens do TeamViewer Remote para MSPs é uma melhor priorização. Quando uma nova solicitação de serviço chega, um profissional pode se conectar ao dispositivo afetado para avaliar remotamente a gravidade do problema. Isso permite uma avaliação informada sobre qual nível de expertise é necessário para resolver o problema.</p> <p>O TeamViewer Remote também aumenta sua capacidade de oferecer soluções à distância, sem a necessidade de visitas presenciais, resultando em um uso mais eficiente de tempo e recursos.</p> </div> </div> </div> </div> <div class="cmp-article utils-unset-gridGutter cmp-article--reverse-order aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-article__asset-wrapper utils-gridGutter"> <div class="image cmp-article__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-service-desk-overview?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/product/product-teamviewer-service-desk-overview.png" data-title="Service desk como aparece no client TeamViewer Frontline" id="image-80be497a34" data-cmp-data-layer="{"image-80be497a34":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:19:00Z","dc:title":"Service desk como aparece no client TeamViewer Frontline","image":{"repo:id":"a00dc666-1c08-476a-8e16-80de7b8897cd","repo:modifyDate":"2024-04-15T09:45:27Z","@type":"image/png","repo:path":"/content/dam/teamviewer/central-image-hub/product/product-teamviewer-service-desk-overview.png"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/image/teamviewergmbh/product-teamviewer-service-desk-overview?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt="ServiceService desk como aparece no client TeamViewer Frontline" title="Service desk como aparece no client TeamViewer Frontline"> </noscript> <meta itemprop="caption" content="Service desk como aparece no client TeamViewer Frontline"> </div> </div> </div> <div class="cmp-article__content-wrapper utils-gridGutter"> <div class="title cmp-article__title"> <div data-cmp-data-layer="{"title-33c85f8a08":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Possibilitando um modelo operacional mais flexível para sua equipe de MSP","xdm:linkURL":""}}" id="title-33c85f8a08" class="cmp-title"> <h2 class="cmp-title__text">Possibilitando um modelo operacional mais flexível para sua equipe de MSP</h2> </div> </div> <div class="text cmp-article__text"> <div data-cmp-data-layer="{"text-bc7a6c094d":{"@type":"teamviewer/components/tenants/website/_atoms/text","xdm:text":"<p>Ao reduzir a necessidade de interven&ccedil;&atilde;o f&iacute;sica, o TeamViewer Remote possibilita que novos modelos de trabalho mais flex&iacute;veis se tornem vi&aacute;veis, incluindo trabalho h&iacute;brido ou totalmente remoto, viabilizando uma gama muito maior de funcion&aacute;rios t&eacute;cnicos.</p>\n<p>As capacidades de controle remoto do TeamViewer permitem que t&eacute;cnicos resolvam uma gama muito maior de problemas &agrave; dist&acirc;ncia. A mesma solu&ccedil;&atilde;o tamb&eacute;m possibilita que os funcion&aacute;rios acessem remotamente ativos internos, incluindo desktops centralizados, servidores, arquivos e aplicativos de software empresarial. Essa flexibilidade adicional pode aumentar o tamanho do seu pool de recrutamento.</p>\n"}}" id="text-bc7a6c094d" class="cmp-text"> <p>Ao reduzir a necessidade de intervenção física, o TeamViewer Remote possibilita que novos modelos de trabalho mais flexíveis se tornem viáveis, incluindo trabalho híbrido ou totalmente remoto, viabilizando uma gama muito maior de funcionários técnicos.</p> <p>As capacidades de controle remoto do TeamViewer permitem que técnicos resolvam uma gama muito maior de problemas à distância. A mesma solução também possibilita que os funcionários acessem remotamente ativos internos, incluindo desktops centralizados, servidores, arquivos e aplicativos de software empresarial. Essa flexibilidade adicional pode aumentar o tamanho do seu pool de recrutamento.</p> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--dark cmp-container--background cmp-container--background-dark aem-GridColumn aem-GridColumn--default--12"> <div id="container-db437d0860" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-259d25fe0e" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="basic-text cmp-basic-text utils-gridGutter utils-half-spacing-bottom utils--layout-10 cmp-basic-text--alignment-center aem-GridColumn aem-GridColumn--default--12"> <div data-cmp-data-layer="{"text-eda3411445":{"@type":"teamviewer/components/tenants/website/_atoms/text","repo:modifyDate":"2024-07-05T12:19:01Z","xdm:text":"<h3>Na TeamViewer, nossa miss&atilde;o &eacute; ajudar voc&ecirc; a ajudar os outros</h3>\n<p>Explore os horizontes ilimitados dos neg&oacute;cios em grande escala com o TeamViewer, impulsionando colabora&ccedil;&otilde;es sem fronteiras, aperfei&ccedil;oando processos avan&ccedil;ados e elevando o n&iacute;vel de engajamento com clientes e consumidores.</p>\n"}}" id="text-eda3411445" class="cmp-text"> <h3>Na TeamViewer, nossa missão é ajudar você a ajudar os outros</h3> <p>Explore os horizontes ilimitados dos negócios em grande escala com o TeamViewer, impulsionando colaborações sem fronteiras, aperfeiçoando processos avançados e elevando o nível de engajamento com clientes e consumidores.</p> </div> </div> <div data-component-module="button-atom" class="basic-button cmp-basic-button utils-gridGutter cmp-button--primary cmp-basic-button--centered utils-half-spacing-bottom aem-GridColumn aem-GridColumn--default--12"> <a id="button-2451d4dd93" class="cmp-button cmp-button--has-icon" href="/pt/global/contact-sales/" data-cmp-clickable data-cmp-data-layer="{"button-2451d4dd93":{"@type":"teamviewer/components/tenants/website/_atoms/button","repo:modifyDate":"2024-07-05T12:19:01Z","dc:title":"Fale conosco","xdm:linkURL":"/pt/global/contact-sales/"}}"> <span class="cmp-button__text">Fale conosco</span> <svg class="cmp-button__icon cmp-button__icon--arrow-right" viewbox="0 0 24 24" fill="none" xmlns="http://www.w3.org/2000/svg"> <path d="M2 13V11C2 10.4477 2.44771 10 3 10H13L12 5L22 12L12 19L13 14H3C2.44772 14 2 13.5523 2 13Z" /> </svg></a> </div> </div> </div> </div> </div> </div> </div> <div class="utils-unset-gridGutter utils-themed--light cmp-container--background cmp-container--background-light aem-GridColumn aem-GridColumn--default--12"> <div id="container-3c7cfa35da" class="cmp-container cmp-container--fullwidth "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div class="utils-unset-gridGutter aem-GridColumn aem-GridColumn--default--12"> <div id="container-e8437f669a" class="cmp-container cmp-container--in-grid "> <div class="aem-Grid aem-Grid--12 aem-Grid--default--12 "> <div data-component-module="uniquesellingpoint" class="uniquesellingpoint cmp-uniquesellingpoint--no-border aem-GridColumn aem-GridColumn--default--12"> <div class="cmp-uniquesellingpoint utils-gridGutter"> <div class="title cmp-uniquesellingpoint__title"> <div data-cmp-data-layer="{"title-93e5c441f3":{"@type":"teamviewer/components/tenants/website/_atoms/title","dc:title":"Por que escolher o TeamViewer?","xdm:linkURL":""}}" id="title-93e5c441f3" class="cmp-title"> <h2 class="cmp-title__text">Por que escolher o TeamViewer?</h2> </div> </div> <div class="cmp-uniquesellingpoint__items"> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--first-child"> <div id="uniquesellingpoint-item-aaff929ced" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-aaff929ced":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-07-05T12:19:01Z","dc:title":"Segurança ","dc:description":"<p>Os MSPs s&atilde;o alvos frequentes de amea&ccedil;as. Uma estimativa sugere que at&eacute; 39% de todos os ataques de ransomware miram especificamente nesse setor. Com o TeamViewer, seus clientes e a reputa&ccedil;&atilde;o do seu neg&oacute;cio est&atilde;o nas melhores m&atilde;os. Criptografia AES de 256 bits de ponta a ponta, autentica&ccedil;&atilde;o de dois fatores, acesso condicional, SSO e mais ajudam a manter seguras as sess&otilde;es de acesso remoto e suporte, comunica&ccedil;&otilde;es e dados.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg" id="image-aaff929ced" data-cmp-data-layer="{"image-aaff929ced":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:19:01Z","image":{"repo:id":"26a4a231-046c-4026-9d14-365fd069a7b8","repo:modifyDate":"2023-03-08T11:03:26Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-key-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-key-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" data-cmp-hook-image="image" alt> </noscript> </div> </div> <div class="cmp-teaser__content"> <h3 class="cmp-teaser__title">Segurança</h3> <div class="cmp-teaser__description"> <p>Os MSPs são alvos frequentes de ameaças. Uma estimativa sugere que até 39% de todos os ataques de ransomware miram especificamente nesse setor. Com o TeamViewer, seus clientes e a reputação do seu negócio estão nas melhores mãos. Criptografia AES de 256 bits de ponta a ponta, autenticação de dois fatores, acesso condicional, SSO e mais ajudam a manter seguras as sessões de acesso remoto e suporte, comunicações e dados.</p> </div> </div> </div> </div> <div class="uniquesellingpoint-item teaser cmp-uniquesellingpoint__item cmp-uniquesellingpoint__item--second-child"> <div id="uniquesellingpoint-item-b41d12ebba" class="cmp-teaser" data-cmp-data-layer="{"uniquesellingpoint-item-b41d12ebba":{"@type":"teamviewer/components/tenants/website/uniquesellingpoint/uniquesellingpoint-item","repo:modifyDate":"2024-07-05T12:19:01Z","dc:title":"Escalabilidade","dc:description":"<p>O TeamViewer &eacute; confiado em todo o mundo tanto por provedores de servi&ccedil;os especializado quanto por empresas globais.&nbsp; Independentemente de suas ambi&ccedil;&otilde;es, o TeamViewer se adapta e entrega consist&ecirc;ncia, permitindo que voc&ecirc; aumente as opera&ccedil;&otilde;es, melhore os n&iacute;veis de servi&ccedil;o e supere as expectativas dos clientes.</p>\n"}}"> <div class="cmp-teaser__image">  <div data-cmp-is="image" data-cmp-src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-scale-cobalt-blue?dpr=off" data-cmp-dmimage data-asset="/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-scale-cobalt-blue.svg" id="image-b41d12ebba" data-cmp-data-layer="{"image-b41d12ebba":{"@type":"core/wcm/components/image/v2/image","repo:modifyDate":"2024-07-05T12:19:01Z","image":{"repo:id":"7e2d6924-c668-49f6-a985-daec189e7963","repo:modifyDate":"2023-03-08T11:03:36Z","@type":"image/svg+xml","repo:path":"/content/dam/teamviewer/central-image-hub/icons/sets/cobalt-blue-icons/icon-scale-cobalt-blue.svg"}}}" class="cmp-image" itemscope itemtype="http://schema.org/ImageObject"> <noscript data-cmp-hook-image="noscript"> <img src="https://teamviewer.scene7.com/is/content/teamviewergmbh/icon-scale-cobalt-blue?dpr=off" class="cmp-image__image" loading="lazy" itemprop="contentUrl" 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data-liid="f6eb1cf371e012aa2fbda359b20fafcc4dde7991488d4d4918b0c95a3056db12" data-lc="es" data-cc="ES"><a class="cmp-region__link" href="/es/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Spain"> </div><span class="cmp-region__link-label">España - Español</span> </a></li> <li class="cmp-region__country" data-liid="aee9e4abb7a5aa90c70f8ebc1d408e919da658cdbd7629079612a6d8820a717d" data-lc="en" data-cc="EE"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Estonia"> </div><span class="cmp-region__link-label">Estonia - English</span> </a></li> <li class="cmp-region__country" data-liid="0cdd32dd468900e7140ede04a9bb9d8acaa9aeae78036e96b734bd9724416773" data-lc="en" data-cc="FI"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Finland"> </div><span class="cmp-region__link-label">Finland - English</span> </a></li> <li class="cmp-region__country" data-liid="5b70ec0fc00204fd15298af4d34e80803fdf93f14453fa1d52d9d8265d9322da" data-lc="fr" data-cc="FR"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_France"> </div><span class="cmp-region__link-label">France - Français</span> </a></li> <li class="cmp-region__country" data-liid="1df75c9172c1f6d033f1257bddc5007781e4166f104c6f2016ad8021a5b6a9f4" data-lc="en" data-cc="GR"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Greece"> </div><span class="cmp-region__link-label">Greece - English</span> </a></li> <li class="cmp-region__country" data-liid="3b71a86b81325f2c8cbcce1dd9a5ff6bc18866a197860658fe1e434666c335c9" data-lc="en" data-cc="IE"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Ireland"> </div><span class="cmp-region__link-label">Ireland - English</span> </a></li> <li class="cmp-region__country" data-liid="5169083f7c48cdbd39da2869f899ce9287957125073852f9fb5843ae5622e6a7" data-lc="it" data-cc="IT"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Italy"> </div><span class="cmp-region__link-label">Italia - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="b49163aa5c3540172b05264e504c41fcf3bada49e3804f24748fa5c1b8d69d38" data-lc="en" data-cc="LV"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Latvia"> </div><span class="cmp-region__link-label">Latvia - English</span> </a></li> <li class="cmp-region__country" data-liid="b2dcd4184633cf7b1f00a94a998b85646e5b9142fdb9eac211d58972f0d2f589" data-lc="de" data-cc="LI"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="d5f3a66491c250031560ac8a19cab4bc59b54b7d8d35091915fff3322b5226e4" data-lc="fr" data-cc="LI"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Français</span> </a></li> <li class="cmp-region__country" data-liid="4b465fd2781bb5a519ade5c6cbac44331adf5977a67dc39efcdbe7af7967ba90" data-lc="it" data-cc="LI"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Liechtenstein"> </div><span class="cmp-region__link-label">Liechtenstein - Italiano</span> </a></li> <li class="cmp-region__country" data-liid="069516453f8b6add397cac11bb5e5bf9a1ab2b0a9e24957a154c8bcd648638de" data-lc="en" data-cc="LT"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Lithuania"> </div><span class="cmp-region__link-label">Lithuania - English</span> </a></li> <li class="cmp-region__country" data-liid="857088074e78d930fad856a6e3def9486d997c95d1d3538011065922611ce631" data-lc="fr" data-cc="LU"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Luxembourg"> </div><span class="cmp-region__link-label">Luxembourg - Français</span> </a></li> <li class="cmp-region__country" data-liid="3d644bdc38e896829c75b2cda847a7c9a3e507775f8ff5c15afb484ce6abd719" data-lc="hu" data-cc="HU"><a class="cmp-region__link" href="/hu/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Hungary"> </div><span class="cmp-region__link-label">Magyarország - Magyar</span> </a></li> <li class="cmp-region__country" data-liid="7e77a3564c7a05b74975ef15714e93c432bfdf706d703fcb18a18ef83899aced" data-lc="en" data-cc="MT"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Malta"> </div><span class="cmp-region__link-label">Malta - English</span> </a></li> <li class="cmp-region__country" data-liid="12a0b5a3ba090ef44801f545200cdfdd58a9b9030490281bf7d84d8d0f3119d7" data-lc="nl" data-cc="NL"><a class="cmp-region__link" href="/nl/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_the_Netherlands"> </div><span class="cmp-region__link-label">Nederland - Nederlands</span> </a></li> <li class="cmp-region__country" data-liid="80a3e0ac292fd4ae2b5fe77a46d39227b7ba41a54eaf8f052b6e69425d4c7a65" data-lc="en" data-cc="NO"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/norway"> </div><span class="cmp-region__link-label">Norway - English</span> </a></li> <li class="cmp-region__country" data-liid="5e84725ad8df17c682dc6fe871c1c56f588eb2e25ffe427e1d643f4250088eec" data-lc="de" data-cc="AT"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Austria"> </div><span class="cmp-region__link-label">Österreich - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="b0d4daf3541cd05358974bfeceb9e6b7c864c95b4c6950b57579b45857215072" data-lc="pl" data-cc="PL"><a class="cmp-region__link" href="/pl/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Poland"> </div><span class="cmp-region__link-label">Polska - Polski</span> </a></li> <li class="cmp-region__country" data-liid="2542c0f88a82f0f5df3f0bb934113db658d4c8dad77e9d2c9fd516cbda2dea4f" data-lc="pt" data-cc="PT"><a class="cmp-region__link" href="/pt/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Portugal"> </div><span class="cmp-region__link-label">Portugal - Português</span> </a></li> <li class="cmp-region__country" data-liid="6fb07fb7372920b1942cdf477eb4e48731d038da50c8eeb73a9d15f118b30527" data-lc="en" data-cc="RO"><a class="cmp-region__link" href="/en/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Romania"> </div><span class="cmp-region__link-label">Romania - English</span> </a></li> <li class="cmp-region__country" data-liid="44700be1c6e750376631fb199f447cdff5c09f9e3f6ece96fb70ae749fc27c87" data-lc="de" data-cc="CH"><a class="cmp-region__link" href="/de/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Schweiz - Deutsch</span> </a></li> <li class="cmp-region__country" data-liid="7deb2aec9696725367a91af96834fb2db1c7090337f9efd6e986faaa935ef7c6" data-lc="fr" data-cc="CH"><a class="cmp-region__link" href="/fr/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Suisse - Français</span> </a></li> <li class="cmp-region__country" data-liid="e012f6d673daf366b29d9695e191a7f00de2e32203f5343f4da61a9bc38de525" data-lc="it" data-cc="CH"><a class="cmp-region__link" href="/it/solutions/roles/managed-service-providers/?language-switched=true"> <div class="cmp-region__flag"> <img class="cmp-region__flag-icon" alt="" src="https://teamviewer.scene7.com/is/content/teamviewergmbh/Flag_of_Switzerland"> </div><span class="cmp-region__link-label">Svizzera - Italiano</span> </a></li> <li class="cmp-region__country" 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