CINXE.COM

<!DOCTYPE html><html lang="en"><head><meta charSet="utf-8" data-next-head=""/><title data-next-head="">Moderating 101 | Disqus</title><meta property="og:title" content="Moderating 101 | Disqus" data-next-head=""/><meta name="twitter:title" content="Moderating 101 | Disqus" data-next-head=""/><meta property="og:description" data-next-head=""/><meta name="twitter:description" data-next-head=""/><meta name="description" data-next-head=""/><meta property="og:type" content="article" data-next-head=""/><meta property="og:image" content="https://downloads.intercomcdn.com/i/o/89878/bef3ee45c74eefefbc3850ba/0adbde4ca806f2261c359914efd27ee6.png" data-next-head=""/><meta property="twitter:image" content="https://downloads.intercomcdn.com/i/o/89878/bef3ee45c74eefefbc3850ba/0adbde4ca806f2261c359914efd27ee6.png" data-next-head=""/><meta name="robots" content="all" data-next-head=""/><meta name="viewport" content="width=device-width, initial-scale=1" data-next-head=""/><link href="https://intercom.help/publisher-success/assets/favicon" rel="icon" data-next-head=""/><link rel="canonical" href="https://help.disqus.com/en/articles/1717078-moderating-101" data-next-head=""/><link rel="alternate" href="https://help.disqus.com/en/articles/1717078-moderating-101" hrefLang="en" data-next-head=""/><link rel="alternate" href="https://help.disqus.com/en/articles/1717078-moderating-101" hrefLang="x-default" data-next-head=""/><link nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" rel="preload" href="https://static.intercomassets.com/_next/static/css/02742ed7dc6dee08.css" as="style"/><link nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" rel="stylesheet" href="https://static.intercomassets.com/_next/static/css/02742ed7dc6dee08.css" data-n-g=""/><noscript data-n-css="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og="></noscript><script defer="" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" nomodule="" src="https://static.intercomassets.com/_next/static/chunks/polyfills-42372ed130431b0a.js"></script><script defer="" src="https://static.intercomassets.com/_next/static/chunks/9807.06bd1120513ccdff.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og="></script><script src="https://static.intercomassets.com/_next/static/chunks/webpack-419405815d68ca74.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/framework-c2b23989aabf8846.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/main-f1052d0773c47c55.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/pages/_app-597349e46f8fbe07.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/da8cbcf2-515374c1b53e94b9.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/7833-df2988330df11b54.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/8277-c9f765c885eef948.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/639-4cba3a85bc80cea4.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/2266-6ece4d4ecd5a090f.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/6408-1b0e182947803382.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/chunks/pages/%5BhelpCenterIdentifier%5D/%5Blocale%5D/articles/%5BarticleSlug%5D-f23178055b57ca92.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/aPweG0a0_1x27RPUgNwh8/_buildManifest.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><script src="https://static.intercomassets.com/_next/static/aPweG0a0_1x27RPUgNwh8/_ssgManifest.js" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=" defer=""></script><meta name="sentry-trace" content="2b24779647b0feefada9db820ade6fc1-fb6165381b2b239e-0"/><meta name="baggage" content="sentry-environment=production,sentry-release=aPweG0a0_1x27RPUgNwh8,sentry-public_key=187f842308a64dea9f1f64d4b1b9c298,sentry-trace_id=2b24779647b0feefada9db820ade6fc1,sentry-sampled=false"/><style id="__jsx-3957082338">:root{--body-bg: rgb(255, 255, 255); --body-image: none; --body-bg-rgb: 255, 255, 255; --body-border: rgb(230, 230, 230); --body-primary-color: #1a1a1a; --body-secondary-color: #737373; --body-reaction-bg: rgb(242, 242, 242); --body-reaction-text-color: rgb(64, 64, 64); --body-toc-active-border: #737373; --body-toc-inactive-border: #f2f2f2; --body-toc-inactive-color: #737373; --body-toc-active-font-weight: 400; --body-table-border: rgb(204, 204, 204); --body-color: hsl(0, 0%, 0%); --footer-bg: rgb(255, 255, 255); --footer-image: none; --footer-border: rgb(230, 230, 230); --footer-color: hsl(211, 10%, 61%); --header-bg: rgb(46, 159, 255); --header-image: none; --header-color: hsl(0, 0%, 100%); --collection-card-bg: rgb(255, 255, 255); --collection-card-image: none; --collection-card-color: hsl(208, 100%, 59%); --card-bg: rgb(255, 255, 255); --card-border-color: rgb(230, 230, 230); --card-border-inner-radius: 6px; --card-border-radius: 8px; --card-shadow: 0 1px 2px 0 rgb(0 0 0 / 0.05); --search-bar-border-radius: 10px; --search-bar-width: 100%; --ticket-blue-bg-color: #dce1f9; --ticket-blue-text-color: #334bfa; --ticket-green-bg-color: #d7efdc; --ticket-green-text-color: #0f7134; --ticket-orange-bg-color: #ffebdb; --ticket-orange-text-color: #b24d00; --header-height: 245px; --header-subheader-background-color: #000000; --header-subheader-font-color: #FFFFFF; --content-block-bg: rgb(255, 255, 255); --content-block-image: none; --content-block-color: hsl(0, 0%, 10%); --content-block-button-bg: rgb(51, 75, 250); --content-block-button-image: none; --content-block-button-color: hsl(0, 0%, 100%); --content-block-button-radius: 6px; --primary-color: hsl(208, 100%, 59%); --primary-color-alpha-10: hsla(208, 100%, 59%, 0.1); --primary-color-alpha-60: hsla(208, 100%, 59%, 0.6); --text-on-primary-color: #1a1a1a}</style><style id="__jsx-2094555375">:root{--font-family-primary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-2605255833">:root{--font-family-secondary: system-ui, "Segoe UI", "Roboto", "Helvetica", "Arial", sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"}</style><style id="__jsx-73269029ea53bf4f">.fade-background.jsx-73269029ea53bf4f{background:-webkit-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:-moz-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:-o-radial-gradient(50%0%,333.38%100%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);background:radial-gradient(333.38%100%at 50%0%,rgba(var(--body-bg-rgb),0)0%,rgba(var(--body-bg-rgb),.00925356)11.67%,rgba(var(--body-bg-rgb),.0337355)21.17%,rgba(var(--body-bg-rgb),.0718242)28.85%,rgba(var(--body-bg-rgb),.121898)35.03%,rgba(var(--body-bg-rgb),.182336)40.05%,rgba(var(--body-bg-rgb),.251516)44.25%,rgba(var(--body-bg-rgb),.327818)47.96%,rgba(var(--body-bg-rgb),.409618)51.51%,rgba(var(--body-bg-rgb),.495297)55.23%,rgba(var(--body-bg-rgb),.583232)59.47%,rgba(var(--body-bg-rgb),.671801)64.55%,rgba(var(--body-bg-rgb),.759385)70.81%,rgba(var(--body-bg-rgb),.84436)78.58%,rgba(var(--body-bg-rgb),.9551)88.2%,rgba(var(--body-bg-rgb),1)100%),var(--header-image),var(--header-bg);-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;background-position-x:center}</style><style id="__jsx-ef86202475c6562f">.article_body a{color:var(--primary-color)}article a.intercom-h2b-button{background-color:var(--primary-color);border:0}.zendesk-article table{overflow-x:scroll!important;display:block!important;height:auto!important}.intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-ordered-nested-list ol{margin-top:16px;margin-bottom:16px}.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-unordered-nested-list ul,.intercom-interblocks-unordered-nested-list ul .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-ordered-nested-list ol,.intercom-interblocks-ordered-nested-list ol .intercom-interblocks-unordered-nested-list ul{margin-top:0;margin-bottom:0}.intercom-interblocks-image a:focus{outline-offset:3px}</style></head><body><div id="__next"><div dir="ltr" class="h-full w-full"><a href="#main-content" class="sr-only">Skip to main content</a><main class="header__lite"><header id="header" data-testid="header" class="jsx-73269029ea53bf4f flex flex-col text-header-color"><div class="jsx-73269029ea53bf4f relative flex grow flex-col mb-9 bg-header-bg bg-header-image bg-cover bg-center pb-9"><div class="jsx-73269029ea53bf4f flex h-full flex-col items-center marker:shrink-0"><section class="relative flex w-full flex-col mb-6 pb-6"><div class="header__meta_wrapper flex justify-center px-5 pt-6 leading-none sm:px-10"><div class="flex items-center w-240" data-testid="subheader-container"><div class="mo__body header__site_name"><div class="header__logo"><a href="/en/"><img src="https://downloads.intercomcdn.com/i/o/89882/04711297e4ac978e0ca1f4f2/c56345f6e580f2ddd358475bae6c43b8.png" height="33" alt="Disqus"/></a></div></div><div><div class="flex items-center font-semibold"><div class="flex items-center md:hidden" data-testid="small-screen-children"><button class="flex items-center border-none bg-transparent px-1.5" data-testid="hamburger-menu-button" aria-label="Open menu"><svg width="24" height="24" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg" class="fill-current"><path d="M1.86861 2C1.38889 2 1 2.3806 1 2.85008C1 3.31957 1.38889 3.70017 1.86861 3.70017H14.1314C14.6111 3.70017 15 3.31957 15 2.85008C15 2.3806 14.6111 2 14.1314 2H1.86861Z"></path><path d="M1 8C1 7.53051 1.38889 7.14992 1.86861 7.14992H14.1314C14.6111 7.14992 15 7.53051 15 8C15 8.46949 14.6111 8.85008 14.1314 8.85008H1.86861C1.38889 8.85008 1 8.46949 1 8Z"></path><path d="M1 13.1499C1 12.6804 1.38889 12.2998 1.86861 12.2998H14.1314C14.6111 12.2998 15 12.6804 15 13.1499C15 13.6194 14.6111 14 14.1314 14H1.86861C1.38889 14 1 13.6194 1 13.1499Z"></path></svg></button><div class="fixed right-0 top-0 z-50 h-full w-full hidden" data-testid="hamburger-menu"><div class="flex h-full w-full justify-end bg-black bg-opacity-30"><div class="flex h-fit w-full flex-col bg-white opacity-100 sm:h-full sm:w-1/2"><button class="text-body-font flex items-center self-end border-none bg-transparent pr-6 pt-6" data-testid="hamburger-menu-close-button" aria-label="Close menu"><svg width="24" height="24" viewBox="0 0 16 16" xmlns="http://www.w3.org/2000/svg"><path d="M3.5097 3.5097C3.84165 3.17776 4.37984 3.17776 4.71178 3.5097L7.99983 6.79775L11.2879 3.5097C11.6198 3.17776 12.158 3.17776 12.49 3.5097C12.8219 3.84165 12.8219 4.37984 12.49 4.71178L9.20191 7.99983L12.49 11.2879C12.8219 11.6198 12.8219 12.158 12.49 12.49C12.158 12.8219 11.6198 12.8219 11.2879 12.49L7.99983 9.20191L4.71178 12.49C4.37984 12.8219 3.84165 12.8219 3.5097 12.49C3.17776 12.158 3.17776 11.6198 3.5097 11.2879L6.79775 7.99983L3.5097 4.71178C3.17776 4.37984 3.17776 3.84165 3.5097 3.5097Z"></path></svg></button><nav class="flex flex-col pl-4 text-black"><div class="relative cursor-pointer has-[:focus]:outline"><select class="peer absolute z-10 block h-6 w-full cursor-pointer opacity-0 md:text-base"><option value="/en/articles/1717078-moderating-101" class="text-black" selected="">English</option>;</select><div class="mb-10 ml-5 flex items-center gap-1 text-md hover:opacity-80 peer-hover:opacity-80 md:m-0 md:ml-3 md:text-base"><svg id="locale-picker-globe" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-hidden="true"><path d="M8 15C11.866 15 15 11.866 15 8C15 4.13401 11.866 1 8 1C4.13401 1 1 4.13401 1 8C1 11.866 4.13401 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8 15C9.39949 15 10.534 11.866 10.534 8C10.534 4.13401 9.39949 1 8 1C6.60051 1 5.466 4.13401 5.466 8C5.466 11.866 6.60051 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 5.75989H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 10.2402H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path></svg>English<svg id="locale-picker-arrow" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-label="Change language" role="button"><path d="M5 6.5L8.00093 9.5L11 6.50187" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"></path></svg></div></div></nav></div></div></div></div><nav class="hidden items-center md:flex" data-testid="large-screen-children"><div class="relative cursor-pointer has-[:focus]:outline"><select class="peer absolute z-10 block h-6 w-full cursor-pointer opacity-0 md:text-base"><option value="/en/articles/1717078-moderating-101" class="text-black" selected="">English</option>;</select><div class="mb-10 ml-5 flex items-center gap-1 text-md hover:opacity-80 peer-hover:opacity-80 md:m-0 md:ml-3 md:text-base"><svg id="locale-picker-globe" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-hidden="true"><path d="M8 15C11.866 15 15 11.866 15 8C15 4.13401 11.866 1 8 1C4.13401 1 1 4.13401 1 8C1 11.866 4.13401 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M8 15C9.39949 15 10.534 11.866 10.534 8C10.534 4.13401 9.39949 1 8 1C6.60051 1 5.466 4.13401 5.466 8C5.466 11.866 6.60051 15 8 15Z" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 5.75989H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path><path d="M1.448 10.2402H14.524" stroke="currentColor" stroke-linecap="round" stroke-linejoin="round"></path></svg>English<svg id="locale-picker-arrow" width="16" height="16" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg" class="shrink-0" aria-label="Change language" role="button"><path d="M5 6.5L8.00093 9.5L11 6.50187" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round" aria-hidden="true"></path></svg></div></div></nav></div></div></div></div></section><section class="relative mx-5 flex h-full w-full flex-col items-center px-5 sm:px-10"><div class="flex h-full max-w-full flex-col w-240 justify-end" data-testid="main-header-container"><div id="search-bar" class="relative w-full"><form action="/en/" autoComplete="off"><div class="flex w-full flex-col items-start"><div class="relative flex w-full sm:w-search-bar"><input type="text" autoComplete="off" class="peer w-full rounded-search-bar border border-black-alpha-8 bg-white-alpha-20 p-4 ps-12 font-secondary text-lg text-header-color shadow-search-bar outline-none transition ease-linear placeholder:text-header-color hover:bg-white-alpha-27 hover:shadow-search-bar-hover focus:border-transparent focus:bg-white focus:text-black-10 focus:shadow-search-bar-focused placeholder:focus:text-black-45" placeholder="Search for articles..." name="q" value=""/><div class="pointer-events-none absolute inset-y-0 start-0 flex items-center fill-header-color ps-5 peer-focus-visible:fill-black-45"><svg width="22" height="21" viewBox="0 0 22 21" xmlns="http://www.w3.org/2000/svg" class="fill-inherit" aria-hidden="true"><path fill-rule="evenodd" clip-rule="evenodd" d="M3.27485 8.7001C3.27485 5.42781 5.92757 2.7751 9.19985 2.7751C12.4721 2.7751 15.1249 5.42781 15.1249 8.7001C15.1249 11.9724 12.4721 14.6251 9.19985 14.6251C5.92757 14.6251 3.27485 11.9724 3.27485 8.7001ZM9.19985 0.225098C4.51924 0.225098 0.724854 4.01948 0.724854 8.7001C0.724854 13.3807 4.51924 17.1751 9.19985 17.1751C11.0802 17.1751 12.8176 16.5627 14.2234 15.5265L19.0981 20.4013C19.5961 20.8992 20.4033 20.8992 20.9013 20.4013C21.3992 19.9033 21.3992 19.0961 20.9013 18.5981L16.0264 13.7233C17.0625 12.3176 17.6749 10.5804 17.6749 8.7001C17.6749 4.01948 13.8805 0.225098 9.19985 0.225098Z"></path></svg></div></div></div></form></div></div></section></div></div></header><div class="z-1 flex shrink-0 grow basis-auto justify-center px-5 sm:px-10"><section data-testid="main-content" id="main-content" class="max-w-full w-240"><section data-testid="article-section" class="section section__article"><div class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="https://help.disqus.com/en/collections/191721-moderation" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Moderation</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">Moderating 101</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">Moderating 101</header></div><div class="avatar"><div class="avatar__photo"><img width="24" height="24" src="https://static.intercomassets.com/avatars/512695/square_128/Disqus_d_icon_%28gray%29.svg-1472681159.png" alt="Disqus avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Disqus</span></div> Updated over a month ago</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This is a guide for navigating and using the Disqus moderation panel. For information on word filters and other Moderation Settings, please visit <a href="https://help.disqus.com/en/articles/4461282-moderation-settings">this page</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="in-this-guide">In this Guide:</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://help.disqus.com/moderation/moderating-101#using-the-moderation-panel">Using the Moderation Panel</a></p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Bulk Actions</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Trusting and Banning Users</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Moderate All Comments by a Single User</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Editing Comments</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Searching Comments</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Moderation History</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Keyboard Shortcuts</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Moderating through the Embed</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Moderate by Email</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Closing comment threads</p></div></li></ul></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="additional-resources">Additional Resources:</h2></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://help.disqus.com/customer/portal/articles/1450364-guide-to-building-community-guidelines">Guide to building community guidelines</a></p></div></li></ul></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="using-the-moderation-panel">Using the Moderation Panel</h1></div><div class="intercom-interblocks-video"><iframe src="https://www.youtube.com/embed/5B9FlG9bsA4" frameborder="0" allowfullscreen="allowfullscreen"></iframe></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Your moderation panel gives you a quick view of your forum's comments, and their status (Approved, Pending, etc.). There are many detailed functions that are easily accessible with a couple of clicks as well.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="approving-deleting-and-marking-comments-as-spam">Approving, deleting, and marking comments as spam</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In the moderation panel, you can perform bulk actions by checking multiple comments, or you can moderate them individually in the expanded comment view.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Approve</b>: Approves a comment to be shown publicly on your site.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Delete</b>: Removes a comment from your site.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>Spam</b>: Removes a comment from your site and marks it as spam. Read more about <a href="https://docs.disqus.com/help/48/" rel="nofollow noopener noreferrer" target="_blank">Dealing with Spam</a>.</p></div></li></ul></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="priority-sort-order">Priority Sort Order</h2></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810282/c3926724f1c45aae6628eec3/moderation_priority.png?expires=1732411800&signature=0b3abb2b6ba05944f1cfa7ffe2c64c14fda1d153d35a32af2a765adc269b864b&req=cSIvF8l8lYMTWLcX3D%2B5hu8699E9jx6aR%2FS0BXBk0SDH2okUVVayW8f1b5Nl%0AbxOnTxbHDIftNzIV%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810282/c3926724f1c45aae6628eec3/moderation_priority.png?expires=1732411800&signature=0b3abb2b6ba05944f1cfa7ffe2c64c14fda1d153d35a32af2a765adc269b864b&req=cSIvF8l8lYMTWLcX3D%2B5hu8699E9jx6aR%2FS0BXBk0SDH2okUVVayW8f1b5Nl%0AbxOnTxbHDIftNzIV%0A" width="476" height="490" style="width:270px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>When you only have a few minutes to moderate, the new “Priority” sort option does all the heavy lifting for you. This option intelligently surfaces comments that might need your immediate attention using a special calculation of flags, downvotes, restricted words, reputation, and guest account status. This maximizes your ability to keep your community healthy and civil. Priority sort can be found next to the existing “newest” and “oldest” options within the sort menu in the top right navigation.<br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="pending-reasons-and-filters">Pending reasons and filters</h2></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810284/6aebcdf4ca77ab2bcf2eb6bc/moderation_filter.png?expires=1732411800&signature=e29be88316fc1365cdc3d1d3bf18f2e945ed04bb1d7e0783da9823f91f7dc628&req=cSIvF8l8lYUTWLcX3D%2B5hr%2FtTSB4cajWSFuK8AA5NTm9pQQuEEl%2Bj%2BdEuZXE%0A8r0Ra0SW7%2FxL%2BUGx%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810284/6aebcdf4ca77ab2bcf2eb6bc/moderation_filter.png?expires=1732411800&signature=e29be88316fc1365cdc3d1d3bf18f2e945ed04bb1d7e0783da9823f91f7dc628&req=cSIvF8l8lYUTWLcX3D%2B5hr%2FtTSB4cajWSFuK8AA5NTm9pQQuEEl%2Bj%2BdEuZXE%0A8r0Ra0SW7%2FxL%2BUGx%0A" width="844" height="682" style="width:449px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No more guess work. New filters have been added to the top navigation of the moderation panel which allow you to quickly view groups of comments based on the reason they’re pending your approval. This allows you to divide and conquer more efficiently and use signals like reputation to focus your effort. Here are the new filters:</p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>No Issue</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Guest comment</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Contains a link</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Low reputation</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Restricted word</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Flagged</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Toxic (<a href="https://help.disqus.com/customer/portal/articles/2865852-toxic-mod-filter">What's this?</a>)</p></div></li></ul></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="bulk-actions">Bulk Actions</h2></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810287/f0dde67d4657000ca66bde71/admin_moderate_bulk_action.png?expires=1732411800&signature=c94e34318324c01c0046c4552251baa9bc5ba3539513b00f10329fa558aea3e6&req=cSIvF8l8lYYTWLcX3D%2B5hmn46yh34Q%2BNkGAhph0%2BuCEcCWHiYUMN2t0Kmg9U%0AJv5uFzzHUpIlXQxu%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810287/f0dde67d4657000ca66bde71/admin_moderate_bulk_action.png?expires=1732411800&signature=c94e34318324c01c0046c4552251baa9bc5ba3539513b00f10329fa558aea3e6&req=cSIvF8l8lYYTWLcX3D%2B5hmn46yh34Q%2BNkGAhph0%2BuCEcCWHiYUMN2t0Kmg9U%0AJv5uFzzHUpIlXQxu%0A" width="2092" height="1376" style="width:600px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="individual-moderation">Individual Moderation</h2></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810289/cfb2301543de65f3d33308a6/admin_moderate_individual_action.png?expires=1732411800&signature=b1761ab7672b61a2d9cf23b8f5d17495f5f7ca32907fca360dda1894f4099ba5&req=cSIvF8l8lYgTWLcX3D%2B5hvhZmfe9ngvBzEm%2FrvourwdKQqVS2UXu%2FnRSv3Iq%0AtLJqEsMETGqtrvUh%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810289/cfb2301543de65f3d33308a6/admin_moderate_individual_action.png?expires=1732411800&signature=b1761ab7672b61a2d9cf23b8f5d17495f5f7ca32907fca360dda1894f4099ba5&req=cSIvF8l8lYgTWLcX3D%2B5hvhZmfe9ngvBzEm%2FrvourwdKQqVS2UXu%2FnRSv3Iq%0AtLJqEsMETGqtrvUh%0A" width="2100" height="1310" style="width:600px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="expanded-comment-view">Expanded comment view</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Click the comment to bring up more options.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810292/47609f553e3b525acddd0acb/admin_moderate_expanded_comment.png?expires=1732411800&signature=fc5b7ae1cecc5fed9374053583829ec9c521ba21291f7f7cf15e10151a07d50a&req=cSIvF8l8lIMTWLcX3D%2B5hmdtE5l7dj9Vf4DgNamMXvZL6KvQDhVcnK%2BqzaGG%0AJvEsmxB48Pk5Bxcq%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810292/47609f553e3b525acddd0acb/admin_moderate_expanded_comment.png?expires=1732411800&signature=fc5b7ae1cecc5fed9374053583829ec9c521ba21291f7f7cf15e10151a07d50a&req=cSIvF8l8lIMTWLcX3D%2B5hmdtE5l7dj9Vf4DgNamMXvZL6KvQDhVcnK%2BqzaGG%0AJvEsmxB48Pk5Bxcq%0A" width="2594" height="1382" style="width:600px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="trusting-and-banning-users">Trusting and Banning Users</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>In the expanded comment view, click the "Trust User" or "Ban User" options.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810294/887a6e359d1c6779b19925cf/admin_moderate_trust_ban_user.png?expires=1732411800&signature=ff2d0f210606c918aee5ffdc3934848b245914bcc67857ff39bfeffe02cd3fd7&req=cSIvF8l8lIUTWLcX3D%2B5hjRK5stTazz4ySzKkiDQF6Sm4cUJN0%2BXKdnAY%2FZt%0AIhL7QUou81BlQplB%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810294/887a6e359d1c6779b19925cf/admin_moderate_trust_ban_user.png?expires=1732411800&signature=ff2d0f210606c918aee5ffdc3934848b245914bcc67857ff39bfeffe02cd3fd7&req=cSIvF8l8lIUTWLcX3D%2B5hjRK5stTazz4ySzKkiDQF6Sm4cUJN0%2BXKdnAY%2FZt%0AIhL7QUou81BlQplB%0A" width="710" height="276" style="width:410px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Read more about <a href="https://help.disqus.com/customer/portal/articles/466242-using-the-blacklist-and-whitelist">Using the "Ban User" and "Trust User" Controls</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="timeouts-and-shadow-banning">Timeouts and Shadow Banning</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>After clicking "Ban User", you will be presented with additional options to either remove the user temporarily or allow them to continue to post comments that nobody will be able to see.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810296/db8a740562da4346a3a017ed/admin_moderate_timeout.png?expires=1732411800&signature=6f3af5140896ef3cd9cae5b65dfa6b150020dce986bf62e1bd46bf9cb269c0be&req=cSIvF8l8lIcTWLcX3D%2B5hva7wgp6tmjFDjR48o4hz7vCtlgHTUbkloklvA0C%0AaTsUjT52D9qLIsWG%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810296/db8a740562da4346a3a017ed/admin_moderate_timeout.png?expires=1732411800&signature=6f3af5140896ef3cd9cae5b65dfa6b150020dce986bf62e1bd46bf9cb269c0be&req=cSIvF8l8lIcTWLcX3D%2B5hva7wgp6tmjFDjR48o4hz7vCtlgHTUbkloklvA0C%0AaTsUjT52D9qLIsWG%0A" width="1060" height="1234" style="width:499px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Read more about <a href="https://help.disqus.com/customer/portal/articles/2806737-timeouts">timeouts</a> and <a href="https://help.disqus.com/customer/portal/articles/2804915-shadowbanning">shadow banning</a>!</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="moderate-all-comments-by-a-single-user">Moderate All Comments by a Single User</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>The "More Info" button allows you to view other comments made by that commenter — you can drill down by their username, email address, or IP address, as well as view only that thread's comments.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810297/7d2ee98315120e58eb6419c0/admin_moderate_user_more_info.png?expires=1732411800&signature=cf14cc9189f46ad4e54ccae05568668c76f94434dc259804ba02dac74ddabd12&req=cSIvF8l8lIYTWLcX3D%2B5hilNzJV8R79lA%2FpcoSJmQfBQDYsrnqGq4gkbQaWZ%0Al%2BAHs0sQuyNlFdxs%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810297/7d2ee98315120e58eb6419c0/admin_moderate_user_more_info.png?expires=1732411800&signature=cf14cc9189f46ad4e54ccae05568668c76f94434dc259804ba02dac74ddabd12&req=cSIvF8l8lIYTWLcX3D%2B5hilNzJV8R79lA%2FpcoSJmQfBQDYsrnqGq4gkbQaWZ%0Al%2BAHs0sQuyNlFdxs%0A" width="708" height="464" style="width:470px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>This will only search for that single account, and if the person has used multiple accounts or email addresses this won't find the others.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="editing-comments">Editing Comments</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>As a moderator you can edit any comment if it contains undesirable information.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/52810298/3614776beccd70a6b0906ab9/admin_moderate_edit_comment.png?expires=1732411800&signature=ff4591158c4d38d06c6ad604fe7496f21416c50a57dde5883a04c25ea31c30b5&req=cSIvF8l8lIkTWLcX3D%2B5hlSX6Xz6dI9pd%2BDBIcAdgqg6z4JEL2pYEWtKEWno%0A%2BTZbCsk3UBl%2BhpFb%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810298/3614776beccd70a6b0906ab9/admin_moderate_edit_comment.png?expires=1732411800&signature=ff4591158c4d38d06c6ad604fe7496f21416c50a57dde5883a04c25ea31c30b5&req=cSIvF8l8lIkTWLcX3D%2B5hlSX6Xz6dI9pd%2BDBIcAdgqg6z4JEL2pYEWtKEWno%0A%2BTZbCsk3UBl%2BhpFb%0A" width="2084" height="374"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="searching-comments">Searching Comments</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can use a variety of search commands to find certain comments:</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>email</b>:<a href="mailto:user@example.com" rel="nofollow noopener noreferrer" target="_blank">user@example.com</a></p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>user</b>:username</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>thread</b>:0000000 (Enter the thread ID number)</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><b>id</b>:0000000 (Enter the comment ID number)</p></div></li></ul></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/52810299/7a9fbd5b5922471f15e962ad/admin_moderate_search_dropdown.png?expires=1732411800&signature=7ce97cd48f7790b1746217f2abd08dece1b704fc3e2916bea9a40f24e320ecb0&req=cSIvF8l8lIgTWLcX3D%2B5hlLixsq7apnQX2bNPNXajlPemDzfYA23rRJZo2li%0AQ%2F3Qp7OHg79EGsbh%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810299/7a9fbd5b5922471f15e962ad/admin_moderate_search_dropdown.png?expires=1732411800&signature=7ce97cd48f7790b1746217f2abd08dece1b704fc3e2916bea9a40f24e320ecb0&req=cSIvF8l8lIgTWLcX3D%2B5hlLixsq7apnQX2bNPNXajlPemDzfYA23rRJZo2li%0AQ%2F3Qp7OHg79EGsbh%0A" width="2094" height="680"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>After clicking on a comment, can view the user's recent comments for context.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810301/50983eaa48e9940cd1256cc5/admin_moderate_user_commenting_history.png?expires=1732411800&signature=c87e039e3ef99d551d598f31383f32ab76b8e4429f9ba181e9ba7a61b3dc267b&req=cSIvF8l9nYATWLcX3D%2B5hsNBgd0Fa5k2XYDO0ZuUbXS0oAESQUh9RtSRIL74%0AzS5cKjig59m46lgE%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810301/50983eaa48e9940cd1256cc5/admin_moderate_user_commenting_history.png?expires=1732411800&signature=c87e039e3ef99d551d598f31383f32ab76b8e4429f9ba181e9ba7a61b3dc267b&req=cSIvF8l9nYATWLcX3D%2B5hsNBgd0Fa5k2XYDO0ZuUbXS0oAESQUh9RtSRIL74%0AzS5cKjig59m46lgE%0A" width="712" height="1478" style="width:313px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="cant-find-a-missing-comment">Can't find a missing comment?</h2></div><div class="intercom-interblocks-unordered-nested-list"><ul><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Try viewing the Spam or Deleted filters.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Make sure there's no space between the search command and what you're searching for.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>When searching for a comment, pick the most unique word from it to search.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Search a variety of words in the comment, or simplify what you're entering in the search field.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Take note if the person is using a third-party login, or if they're using multiple accounts and/or email addresses.</p></div></li><li><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If you're searching by username or email for a third-party login account — users who log in to Disqus via Twitter, Facebook, or Google — the account won't have an email address or a standard Disqus username. The username will be similar to facebook-12345678. You can find the username by going to any comment, expanding it, and clicking the More Info button (the silhouette of a head and shoulders). </p></div></li></ul></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/53362032/12f2f37029a6f4f2cb6e38a0/admin_moderate_user_more_info.png?expires=1732411800&signature=61cf3b981f9efa4548e3537e32f0bc47e817fb6a7fbe82f6606c8ca202294331&req=cSMkEMt%2BnoMTWLcX3D%2B5hrrJ3AP0hQwH%2FshRcC1RAvgY9iL2zRDknC111AJF%0AQyY6PdwzJcn%2BZqmw%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/53362032/12f2f37029a6f4f2cb6e38a0/admin_moderate_user_more_info.png?expires=1732411800&signature=61cf3b981f9efa4548e3537e32f0bc47e817fb6a7fbe82f6606c8ca202294331&req=cSMkEMt%2BnoMTWLcX3D%2B5hrrJ3AP0hQwH%2FshRcC1RAvgY9iL2zRDknC111AJF%0AQyY6PdwzJcn%2BZqmw%0A" width="708" height="464" style="width:351px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="moderation-history">Moderation History</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>The Moderation panel will also show past moderation actions for comments, in addition to moderation overview for other comments made by that user</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>To view this information, select any comment to toggle the sidebar panel. Then select the <b>History</b> tab to view a log of all the moderation actions for the commenter. </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Currently, we show the following actions: comment approval, deletion, marked as spam, and featured.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810307/01760213926eb2e20de2d6ff/admin_moderate_history.png?expires=1732411800&signature=965b9a51554160b41240d445a140760cad8b3674aa147e9313b6395a711db3d3&req=cSIvF8l9nYYTWLcX3D%2B5hjJIEmyYDXghRtLckZeiKcwKtiIFtffWhQWNiTy9%0AF%2Fn4l3R6%2B0mhPYkq%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810307/01760213926eb2e20de2d6ff/admin_moderate_history.png?expires=1732411800&signature=965b9a51554160b41240d445a140760cad8b3674aa147e9313b6395a711db3d3&req=cSIvF8l9nYYTWLcX3D%2B5hjJIEmyYDXghRtLckZeiKcwKtiIFtffWhQWNiTy9%0AF%2Fn4l3R6%2B0mhPYkq%0A" width="368" height="679" style="width:290px"/></a></div><div class="intercom-interblocks-subheading intercom-interblocks-align-left"><h2 id="keyboard-shortcuts">Keyboard Shortcuts</h2></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Moderate faster in the Moderation Panel using keyboard shortcuts. To display the full list of keyboard shortcuts in the Moderation Panel, type '<b>?</b>' (without the quotes).</p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810311/a919601da985835e79edba51/upload_18069782860065502906.png?expires=1732411800&signature=9dd11d57f1cab7dc84bcd406b7013112141be55dadab09e6b832f5469484f960&req=cSIvF8l9nIATWLcX3D%2B5ho59us9rK0mMxZt%2Fw7Zj8Qft6sd%2B87Hf92ncOJ1V%0Ap2j5J9zSVo%2Fswmoz%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810311/a919601da985835e79edba51/upload_18069782860065502906.png?expires=1732411800&signature=9dd11d57f1cab7dc84bcd406b7013112141be55dadab09e6b832f5469484f960&req=cSIvF8l9nIATWLcX3D%2B5ho59us9rK0mMxZt%2Fw7Zj8Qft6sd%2B87Hf92ncOJ1V%0Ap2j5J9zSVo%2Fswmoz%0A" width="594" height="761" style="width:485px"/></a></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="moderate-through-the-embed">Moderate through the Embed</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can moderate comments directly on the thread's page while logged in as a moderator. After mousing over a comment, click the comment menu dropdown and then 'Moderate' link.<br/></p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/674801862/2a7937192d62f76ec56807a8/Screen+Shot+2023-02-17+at+1.47.18+PM.png?expires=1732411800&signature=f57abf91c039a60903909b6041606e001ba2f3a79e1ed2f3098fd2e515d7db38&req=cicjHsl%2FlYddFb4f3HP0gHGnSc0DRDwOA7oMOUY8C2oISrNP%2B0fKb0HOWz2i%0ALEUGm238TEwGyOoHDg%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/674801862/2a7937192d62f76ec56807a8/Screen+Shot+2023-02-17+at+1.47.18+PM.png?expires=1732411800&signature=f57abf91c039a60903909b6041606e001ba2f3a79e1ed2f3098fd2e515d7db38&req=cicjHsl%2FlYddFb4f3HP0gHGnSc0DRDwOA7oMOUY8C2oISrNP%2B0fKb0HOWz2i%0ALEUGm238TEwGyOoHDg%3D%3D%0A" width="789" height="288"/></a></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="moderate-by-email">Moderate by Email</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>You can moderate your comments via their email notifications with three simple commands: Approve, Delete, Spam. Remember to reply above the notification text, respond only with the appropriate single command word, and to not include any email signature.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810313/2c7ce30d3a9d580341b6d7a3/upload_5783400935001709753.png?expires=1732411800&signature=a739478a812d5e5d5eddbf7b00237d5ea66294427cfb183c782136e1281da5b9&req=cSIvF8l9nIITWLcX3D%2B5hlOyMTLLwagDy76KD1T1vroeKVSFl%2FiaxG67a7R9%0AE4LhrzyUSlatp3Zo%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810313/2c7ce30d3a9d580341b6d7a3/upload_5783400935001709753.png?expires=1732411800&signature=a739478a812d5e5d5eddbf7b00237d5ea66294427cfb183c782136e1281da5b9&req=cSIvF8l9nIITWLcX3D%2B5hlOyMTLLwagDy76KD1T1vroeKVSFl%2FiaxG67a7R9%0AE4LhrzyUSlatp3Zo%0A" width="282" height="307" style="width:267px"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/> You can also post a comment reply to a new comment notification by responding directly to the email.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-center"><a href="https://downloads.intercomcdn.com/i/o/52810319/3bc9790bd8e05b93227a4d12/upload_14620236173220901292.png?expires=1732411800&signature=7e98794be75f7c3fd6f482c571b1bab204dbc232c8b11c6eb346f931a00ac020&req=cSIvF8l9nIgTWLcX3D%2B5hjkXvWegF6AnMqwqmlJrvljC0gBxCkQUMU8Zlk8N%0ANFPjocBcG%2ByShq%2BI%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/52810319/3bc9790bd8e05b93227a4d12/upload_14620236173220901292.png?expires=1732411800&signature=7e98794be75f7c3fd6f482c571b1bab204dbc232c8b11c6eb346f931a00ac020&req=cSIvF8l9nIgTWLcX3D%2B5hjkXvWegF6AnMqwqmlJrvljC0gBxCkQUMU8Zlk8N%0ANFPjocBcG%2ByShq%2BI%0A" width="846" height="462" style="width:514px"/></a></div><div class="intercom-interblocks-heading intercom-interblocks-align-left"><h1 id="closing-comment-threads">Closing comment threads</h1></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Closing a comment thread is used to halt the discussion while allowing the current comments to remain visible. Closing comments can be done <a href="https://help.disqus.com/customer/en/portal/articles/466243-how-do-i-close-comment-threads-">several ways</a>.</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div></article></div></div></div></div><div class="intercom-reaction-picker -mb-4 -ml-4 -mr-4 mt-6 rounded-card sm:-mb-2 sm:-ml-1 sm:-mr-1 sm:mt-8"><div class="intercom-reaction-prompt">Did this answer your question?</div><button class="intercom-reaction" aria-label="Disappointed Reaction" tabindex="0" data-reaction-text="disappointed" aria-pressed="false"><span title="Disappointed">😞</span></button><button class="intercom-reaction" aria-label="Neutral Reaction" tabindex="0" data-reaction-text="neutral" aria-pressed="false"><span title="Neutral">😐</span></button><button class="intercom-reaction" aria-label="Smiley Reaction" tabindex="0" data-reaction-text="smiley" aria-pressed="false"><span title="Smiley">😃</span></button></div></div></div></section></section></div><footer id="footer" class="mt-24 shrink-0 bg-footer-bg px-0 py-12 text-left text-base text-footer-color"><div class="shrink-0 grow basis-auto px-5 sm:px-10"><div class="mx-auto max-w-240 sm:w-auto"><div><div class="text-center" data-testid="simple-footer-layout"><div class="align-middle text-lg text-footer-color"><a class="no-underline" href="/en/"><img data-testid="logo-img" src="https://downloads.intercomcdn.com/i/o/89882/04711297e4ac978e0ca1f4f2/c56345f6e580f2ddd358475bae6c43b8.png" alt="Disqus" class="max-h-8 contrast-80 inline"/></a></div><div class="mt-10" data-testid="simple-footer-links"><div class="flex flex-row justify-center"><span><ul data-testid="custom-links" class="mb-4 p-0" id="custom-links"><li class="mx-3 inline-block list-none"><a target="_blank" href="https://disqus.com/features/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-0" class="no-underline">Features</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://disqus.com/pricing/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-1" class="no-underline">Plans and Pricing</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="http://blog.disqus.com/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-2" class="no-underline">Blog</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://disqus.com/api/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-3" class="no-underline">API</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://disqus.com/jobs" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-4" class="no-underline">Jobs</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://help.disqus.com/customer/portal/topics/215159-terms-and-policies/articles" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-5" class="no-underline">Terms and Policies</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://disqus.com/support" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-6" class="no-underline">Get Support</a></li><li class="mx-3 inline-block list-none"><a target="_blank" href="https://status.disqus.com/" rel="nofollow noreferrer noopener" data-testid="footer-custom-link-7" class="no-underline">Status</a></li></ul></span></div><ul data-testid="social-links" class="flex flex-wrap items-center gap-4 p-0 justify-center" id="social-links"><li class="list-none align-middle"><a target="_blank" href="https://www.facebook.com/disqus" rel="nofollow noreferrer noopener" data-testid="footer-social-link-0" class="no-underline"><img src="https://intercom.help/publisher-success/assets/svg/icon:social-facebook/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-facebook"/></a></li><li class="list-none align-middle"><a target="_blank" href="https://www.twitter.com/disqus" rel="nofollow noreferrer noopener" data-testid="footer-social-link-1" class="no-underline"><img src="https://intercom.help/publisher-success/assets/svg/icon:social-twitter-x/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-x"/></a></li><li class="list-none align-middle"><a target="_blank" href="https://www.linkedin.com/company/disqus/" rel="nofollow noreferrer noopener" data-testid="footer-social-link-2" class="no-underline"><img src="https://intercom.help/publisher-success/assets/svg/icon:social-linkedin/909aa5" alt="" width="16" height="16" loading="lazy" data-testid="social-icon-linkedin"/></a></li></ul></div><div class="mt-10 flex justify-center"><div class="flex items-center text-sm" data-testid="intercom-advert-branding"><svg width="14" height="14" viewBox="0 0 16 16" fill="none" xmlns="http://www.w3.org/2000/svg"><title>Intercom</title><g clip-path="url(#clip0_1870_86937)"><path d="M14 0H2C0.895 0 0 0.895 0 2V14C0 15.105 0.895 16 2 16H14C15.105 16 16 15.105 16 14V2C16 0.895 15.105 0 14 0ZM10.133 3.02C10.133 2.727 10.373 2.49 10.667 2.49C10.961 2.49 11.2 2.727 11.2 3.02V10.134C11.2 10.428 10.96 10.667 10.667 10.667C10.372 10.667 10.133 10.427 10.133 10.134V3.02ZM7.467 2.672C7.467 2.375 7.705 2.132 8 2.132C8.294 2.132 8.533 2.375 8.533 2.672V10.484C8.533 10.781 8.293 11.022 8 11.022C7.705 11.022 7.467 10.782 7.467 10.484V2.672ZM4.8 3.022C4.8 2.727 5.04 2.489 5.333 2.489C5.628 2.489 5.867 2.726 5.867 3.019V10.133C5.867 10.427 5.627 10.666 5.333 10.666C5.039 10.666 4.8 10.426 4.8 10.133V3.02V3.022ZM2.133 4.088C2.133 3.792 2.373 3.554 2.667 3.554C2.961 3.554 3.2 3.792 3.2 4.087V8.887C3.2 9.18 2.96 9.419 2.667 9.419C2.372 9.419 2.133 9.179 2.133 8.886V4.086V4.088ZM13.68 12.136C13.598 12.206 11.622 13.866 8 13.866C4.378 13.866 2.402 12.206 2.32 12.136C2.096 11.946 2.07 11.608 2.262 11.384C2.452 11.161 2.789 11.134 3.012 11.324C3.044 11.355 4.808 12.8 8 12.8C11.232 12.8 12.97 11.343 12.986 11.328C13.209 11.138 13.546 11.163 13.738 11.386C13.93 11.61 13.904 11.946 13.68 12.138V12.136ZM13.867 8.886C13.867 9.181 13.627 9.42 13.333 9.42C13.039 9.42 12.8 9.18 12.8 8.887V4.087C12.8 3.791 13.04 3.553 13.333 3.553C13.628 3.553 13.867 3.791 13.867 4.086V8.886Z" class="fill-current"></path></g><defs><clipPath id="clip0_1870_86937"><rect width="16" height="16" fill="none"></rect></clipPath></defs></svg><a href="https://www.intercom.com/intercom-link?company=Disqus&solution=customer-support&utm_campaign=intercom-link&utm_content=We+run+on+Intercom&utm_medium=help-center&utm_referrer=https%3A%2F%2Fhelp.disqus.com%2Fen%2Farticles%2F1717078-moderating-101&utm_source=desktop-web" class="pl-2 align-middle no-underline">We run on Intercom</a></div></div></div></div></div></div></footer></main></div></div><script id="__NEXT_DATA__" type="application/json" nonce="R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=">{"props":{"pageProps":{"app":{"id":"x2byp8hg","messengerUrl":"https://widget.intercom.io/widget/x2byp8hg","name":"Disqus","poweredByIntercomUrl":"https://www.intercom.com/intercom-link?company=Disqus\u0026solution=customer-support\u0026utm_campaign=intercom-link\u0026utm_content=We+run+on+Intercom\u0026utm_medium=help-center\u0026utm_referrer=https%3A%2F%2Fhelp.disqus.com%2Fen%2Farticles%2F1717078-moderating-101\u0026utm_source=desktop-web","features":{"customNotFoundErrorMessage":false}},"helpCenterSite":{"customDomain":"help.disqus.com","defaultLocale":"en","disableBranding":false,"externalLoginName":null,"externalLoginUrl":null,"footerContactDetails":null,"footerLinks":{"custom":[{"id":5169,"help_center_site_id":100021,"title":"Features","url":"https://disqus.com/features/","sort_order":1,"link_location":"footer","site_link_group_id":5561},{"id":5171,"help_center_site_id":100021,"title":"Plans and Pricing","url":"https://disqus.com/pricing/","sort_order":2,"link_location":"footer","site_link_group_id":5561},{"id":5172,"help_center_site_id":100021,"title":"Blog","url":"http://blog.disqus.com/","sort_order":3,"link_location":"footer","site_link_group_id":5561},{"id":5173,"help_center_site_id":100021,"title":"API","url":"https://disqus.com/api/","sort_order":4,"link_location":"footer","site_link_group_id":5561},{"id":5174,"help_center_site_id":100021,"title":"Jobs","url":"https://disqus.com/jobs","sort_order":5,"link_location":"footer","site_link_group_id":5561},{"id":5175,"help_center_site_id":100021,"title":"Terms and Policies","url":"https://help.disqus.com/customer/portal/topics/215159-terms-and-policies/articles","sort_order":6,"link_location":"footer","site_link_group_id":5561},{"id":5550,"help_center_site_id":100021,"title":"Get Support","url":"https://disqus.com/support","sort_order":7,"link_location":"footer","site_link_group_id":5561},{"id":5809,"help_center_site_id":100021,"title":"Status","url":"https://status.disqus.com/","sort_order":8,"link_location":"footer","site_link_group_id":5561}],"socialLinks":[{"iconUrl":"https://intercom.help/publisher-success/assets/svg/icon:social-facebook","provider":"facebook","url":"https://www.facebook.com/disqus"},{"iconUrl":"https://intercom.help/publisher-success/assets/svg/icon:social-twitter-x","provider":"x","url":"https://www.twitter.com/disqus"},{"iconUrl":"https://intercom.help/publisher-success/assets/svg/icon:social-linkedin","provider":"linkedin","url":"https://www.linkedin.com/company/disqus/"}],"linkGroups":[{"title":null,"links":[{"title":"Features","url":"https://disqus.com/features/"},{"title":"Plans and Pricing","url":"https://disqus.com/pricing/"},{"title":"Blog","url":"http://blog.disqus.com/"},{"title":"API","url":"https://disqus.com/api/"},{"title":"Jobs","url":"https://disqus.com/jobs"},{"title":"Terms and Policies","url":"https://help.disqus.com/customer/portal/topics/215159-terms-and-policies/articles"},{"title":"Get Support","url":"https://disqus.com/support"},{"title":"Status","url":"https://status.disqus.com/"}]}]},"headerLinks":[],"homeCollectionCols":1,"googleAnalyticsTrackingId":"UA-1410476-15","googleTagManagerId":null,"pathPrefixForCustomDomain":null,"seoIndexingEnabled":true,"helpCenterId":100021,"url":"https://help.disqus.com","customizedFooterTextContent":null},"localeLinks":[{"id":"en","absoluteUrl":"https://help.disqus.com/en/articles/1717078-moderating-101","available":true,"name":"English","selected":true,"url":"/en/articles/1717078-moderating-101"}],"requestContext":{"articleSource":null,"canonicalUrl":"https://help.disqus.com/en/articles/1717078-moderating-101","headerless":false,"isDefaultDomainRequest":false,"nonce":"R8/2WMoM1GKrOGb+kJLjOy7aCGaADtInOC3YKDrx0Og=","rootUrl":"/en/","sheetUserCipher":null,"type":"help-center"},"theme":{"color":"2e9fff","siteName":"Disqus","headline":"","headerFontColor":"FFFFFF","logo":"https://downloads.intercomcdn.com/i/o/89882/04711297e4ac978e0ca1f4f2/c56345f6e580f2ddd358475bae6c43b8.png","logoHeight":"33","header":null,"favicon":"https://intercom.help/publisher-success/assets/favicon","locale":"en","homeUrl":"https://disqus.com","social":"https://downloads.intercomcdn.com/i/o/89878/bef3ee45c74eefefbc3850ba/0adbde4ca806f2261c359914efd27ee6.png","urlPrefixForDefaultDomain":"https://intercom.help/publisher-success","customDomain":"help.disqus.com","customDomainUsesSsl":true,"customizationOptions":{"customizationType":1,"header":{"backgroundColor":"#2e9fff","fontColor":"#FFFFFF","fadeToEdge":false,"backgroundGradient":null,"backgroundImageId":null,"backgroundImageUrl":null},"body":{"backgroundColor":"#ffffff","fontColor":null,"fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null},"footer":{"backgroundColor":"#ffffff","fontColor":"#909aa5","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"showRichTextField":null},"layout":{"homePage":{"blocks":[{"type":"tickets-portal-link","enabled":false},{"type":"collection-list","columns":1,"template":0}]},"collectionsPage":{"showArticleDescriptions":false},"articlePage":{},"searchPage":{}},"collectionCard":{"global":{"backgroundColor":null,"fontColor":"2e9fff","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"showIcons":true,"backgroundImageUrl":null},"collections":[]},"global":{"font":{"customFontFaces":[],"primary":null,"secondary":null},"componentStyle":{"card":{"type":"bordered","borderRadius":8}},"namedComponents":{"header":{"subheader":{"enabled":false,"style":{"backgroundColor":"#000000","fontColor":"#FFFFFF"}},"style":{"height":"245px","align":"start","justify":"end"}},"searchBar":{"style":{"width":"100%","borderRadius":10}},"footer":{"type":0}},"brand":{"colors":[],"websiteUrl":""}},"contentBlock":{"blockStyle":{"backgroundColor":"#ffffff","fontColor":"#1a1a1a","fadeToEdge":null,"backgroundGradient":null,"backgroundImageId":null,"backgroundImageUrl":null},"buttonOptions":{"backgroundColor":"#334BFA","fontColor":"#ffffff","borderRadius":6},"isFullWidth":false}},"helpCenterName":"Disqus","footerLogo":"https://downloads.intercomcdn.com/i/o/89882/04711297e4ac978e0ca1f4f2/c56345f6e580f2ddd358475bae6c43b8.png","footerLogoHeight":"33","localisedInformation":{"contentBlock":null}},"user":{"userId":"f1afae29-4d9d-4793-bc90-b95ebd844444","role":"visitor_role"},"articleContent":{"articleId":"1717078","author":{"avatar":"https://static.intercomassets.com/avatars/512695/square_128/Disqus_d_icon_%28gray%29.svg-1472681159.png","name":"Disqus","first_name":"Disqus","avatar_shape":"circle"},"blocks":[{"type":"paragraph","text":"This is a guide for navigating and using the Disqus moderation panel. For information on word filters and other Moderation Settings, please visit \u003ca href=\"https://help.disqus.com/en/articles/4461282-moderation-settings\"\u003ethis page\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"In this Guide:","idAttribute":"in-this-guide"},{"type":"paragraph","text":"\u003ca href=\"https://help.disqus.com/moderation/moderating-101#using-the-moderation-panel\"\u003eUsing the Moderation Panel\u003c/a\u003e","class":"no-margin"},{"type":"unorderedNestedList","text":"- Bulk Actions\n- Trusting and Banning Users\n- Moderate All Comments by a Single User\n- Editing Comments\n- Searching Comments\n- Moderation History\n- Keyboard Shortcuts\n- Moderating through the Embed\n- Moderate by Email\n- Closing comment threads","items":[{"content":[{"type":"paragraph","text":"Bulk Actions","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Trusting and Banning Users","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Moderate All Comments by a Single User","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Editing Comments","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Searching Comments","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Moderation History","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Keyboard Shortcuts","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Moderating through the Embed","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Moderate by Email","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Closing comment threads","class":"no-margin"}]}]},{"type":"subheading","text":"Additional Resources:","idAttribute":"additional-resources"},{"type":"unorderedNestedList","text":"- \u003ca href=\"https://help.disqus.com/customer/portal/articles/1450364-guide-to-building-community-guidelines\"\u003eGuide to building community guidelines\u003c/a\u003e","items":[{"content":[{"type":"paragraph","text":"\u003ca href=\"https://help.disqus.com/customer/portal/articles/1450364-guide-to-building-community-guidelines\"\u003eGuide to building community guidelines\u003c/a\u003e","class":"no-margin"}]}]},{"type":"heading","text":"Using the Moderation Panel","idAttribute":"using-the-moderation-panel"},{"type":"video","provider":"youtube","id":"5B9FlG9bsA4"},{"type":"paragraph","text":"Your moderation panel gives you a quick view of your forum's comments, and their status (Approved, Pending, etc.). There are many detailed functions that are easily accessible with a couple of clicks as well.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Approving, deleting, and marking comments as spam","idAttribute":"approving-deleting-and-marking-comments-as-spam"},{"type":"paragraph","text":"In the moderation panel, you can perform bulk actions by checking multiple comments, or you can moderate them individually in the expanded comment view.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003eApprove\u003c/b\u003e: Approves a comment to be shown publicly on your site.\n- \u003cb\u003eDelete\u003c/b\u003e: Removes a comment from your site.\n- \u003cb\u003eSpam\u003c/b\u003e: Removes a comment from your site and marks it as spam. Read more about \u003ca href=\"https://docs.disqus.com/help/48/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eDealing with Spam\u003c/a\u003e.","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003eApprove\u003c/b\u003e: Approves a comment to be shown publicly on your site.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eDelete\u003c/b\u003e: Removes a comment from your site.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eSpam\u003c/b\u003e: Removes a comment from your site and marks it as spam. Read more about \u003ca href=\"https://docs.disqus.com/help/48/\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eDealing with Spam\u003c/a\u003e.","class":"no-margin"}]}]},{"type":"subheading","text":"Priority Sort Order","idAttribute":"priority-sort-order"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810282/c3926724f1c45aae6628eec3/moderation_priority.png?expires=1732411800\u0026signature=0b3abb2b6ba05944f1cfa7ffe2c64c14fda1d153d35a32af2a765adc269b864b\u0026req=cSIvF8l8lYMTWLcX3D%2B5hu8699E9jx6aR%2FS0BXBk0SDH2okUVVayW8f1b5Nl%0AbxOnTxbHDIftNzIV%0A","width":476,"height":490,"displayWidth":270,"align":"center"},{"type":"paragraph","text":"When you only have a few minutes to moderate, the new “Priority” sort option does all the heavy lifting for you. This option intelligently surfaces comments that might need your immediate attention using a special calculation of flags, downvotes, restricted words, reputation, and guest account status. This maximizes your ability to keep your community healthy and civil. Priority sort can be found next to the existing “newest” and “oldest” options within the sort menu in the top right navigation.\u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Pending reasons and filters","idAttribute":"pending-reasons-and-filters"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810284/6aebcdf4ca77ab2bcf2eb6bc/moderation_filter.png?expires=1732411800\u0026signature=e29be88316fc1365cdc3d1d3bf18f2e945ed04bb1d7e0783da9823f91f7dc628\u0026req=cSIvF8l8lYUTWLcX3D%2B5hr%2FtTSB4cajWSFuK8AA5NTm9pQQuEEl%2Bj%2BdEuZXE%0A8r0Ra0SW7%2FxL%2BUGx%0A","width":844,"height":682,"displayWidth":449,"align":"center"},{"type":"paragraph","text":"No more guess work. New filters have been added to the top navigation of the moderation panel which allow you to quickly view groups of comments based on the reason they’re pending your approval. This allows you to divide and conquer more efficiently and use signals like reputation to focus your effort. Here are the new filters:","class":"no-margin"},{"type":"unorderedNestedList","text":"- No Issue\n- Guest comment\n- Contains a link\n- Low reputation\n- Restricted word\n- Flagged\n- Toxic (\u003ca href=\"https://help.disqus.com/customer/portal/articles/2865852-toxic-mod-filter\"\u003eWhat's this?\u003c/a\u003e)","items":[{"content":[{"type":"paragraph","text":"No Issue","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Guest comment","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Contains a link","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Low reputation","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Restricted word","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Flagged","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Toxic (\u003ca href=\"https://help.disqus.com/customer/portal/articles/2865852-toxic-mod-filter\"\u003eWhat's this?\u003c/a\u003e)","class":"no-margin"}]}]},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Bulk Actions","idAttribute":"bulk-actions"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810287/f0dde67d4657000ca66bde71/admin_moderate_bulk_action.png?expires=1732411800\u0026signature=c94e34318324c01c0046c4552251baa9bc5ba3539513b00f10329fa558aea3e6\u0026req=cSIvF8l8lYYTWLcX3D%2B5hmn46yh34Q%2BNkGAhph0%2BuCEcCWHiYUMN2t0Kmg9U%0AJv5uFzzHUpIlXQxu%0A","width":2092,"height":1376,"displayWidth":600,"align":"center"},{"type":"subheading","text":"Individual Moderation","idAttribute":"individual-moderation"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810289/cfb2301543de65f3d33308a6/admin_moderate_individual_action.png?expires=1732411800\u0026signature=b1761ab7672b61a2d9cf23b8f5d17495f5f7ca32907fca360dda1894f4099ba5\u0026req=cSIvF8l8lYgTWLcX3D%2B5hvhZmfe9ngvBzEm%2FrvourwdKQqVS2UXu%2FnRSv3Iq%0AtLJqEsMETGqtrvUh%0A","width":2100,"height":1310,"displayWidth":600,"align":"center"},{"type":"subheading","text":"Expanded comment view","idAttribute":"expanded-comment-view"},{"type":"paragraph","text":"Click the comment to bring up more options.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810292/47609f553e3b525acddd0acb/admin_moderate_expanded_comment.png?expires=1732411800\u0026signature=fc5b7ae1cecc5fed9374053583829ec9c521ba21291f7f7cf15e10151a07d50a\u0026req=cSIvF8l8lIMTWLcX3D%2B5hmdtE5l7dj9Vf4DgNamMXvZL6KvQDhVcnK%2BqzaGG%0AJvEsmxB48Pk5Bxcq%0A","width":2594,"height":1382,"displayWidth":600,"align":"center"},{"type":"subheading","text":"Trusting and Banning Users","idAttribute":"trusting-and-banning-users"},{"type":"paragraph","text":"In the expanded comment view, click the \"Trust User\" or \"Ban User\" options.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810294/887a6e359d1c6779b19925cf/admin_moderate_trust_ban_user.png?expires=1732411800\u0026signature=ff2d0f210606c918aee5ffdc3934848b245914bcc67857ff39bfeffe02cd3fd7\u0026req=cSIvF8l8lIUTWLcX3D%2B5hjRK5stTazz4ySzKkiDQF6Sm4cUJN0%2BXKdnAY%2FZt%0AIhL7QUou81BlQplB%0A","width":710,"height":276,"displayWidth":410,"align":"center"},{"type":"paragraph","text":"Read more about \u003ca href=\"https://help.disqus.com/customer/portal/articles/466242-using-the-blacklist-and-whitelist\"\u003eUsing the \"Ban User\" and \"Trust User\" Controls\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Timeouts and Shadow Banning","idAttribute":"timeouts-and-shadow-banning"},{"type":"paragraph","text":"After clicking \"Ban User\", you will be presented with additional options to either remove the user temporarily or allow them to continue to post comments that nobody will be able to see.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810296/db8a740562da4346a3a017ed/admin_moderate_timeout.png?expires=1732411800\u0026signature=6f3af5140896ef3cd9cae5b65dfa6b150020dce986bf62e1bd46bf9cb269c0be\u0026req=cSIvF8l8lIcTWLcX3D%2B5hva7wgp6tmjFDjR48o4hz7vCtlgHTUbkloklvA0C%0AaTsUjT52D9qLIsWG%0A","width":1060,"height":1234,"displayWidth":499,"align":"center"},{"type":"paragraph","text":"Read more about \u003ca href=\"https://help.disqus.com/customer/portal/articles/2806737-timeouts\"\u003etimeouts\u003c/a\u003e and \u003ca href=\"https://help.disqus.com/customer/portal/articles/2804915-shadowbanning\"\u003eshadow banning\u003c/a\u003e!","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Moderate All Comments by a Single User","idAttribute":"moderate-all-comments-by-a-single-user"},{"type":"paragraph","text":"The \"More Info\" button allows you to view other comments made by that commenter — you can drill down by their username, email address, or IP address, as well as view only that thread's comments.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810297/7d2ee98315120e58eb6419c0/admin_moderate_user_more_info.png?expires=1732411800\u0026signature=cf14cc9189f46ad4e54ccae05568668c76f94434dc259804ba02dac74ddabd12\u0026req=cSIvF8l8lIYTWLcX3D%2B5hilNzJV8R79lA%2FpcoSJmQfBQDYsrnqGq4gkbQaWZ%0Al%2BAHs0sQuyNlFdxs%0A","width":708,"height":464,"displayWidth":470,"align":"center"},{"type":"paragraph","text":"This will only search for that single account, and if the person has used multiple accounts or email addresses this won't find the others.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"subheading","text":"Editing Comments","idAttribute":"editing-comments"},{"type":"paragraph","text":"As a moderator you can edit any comment if it contains undesirable information.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810298/3614776beccd70a6b0906ab9/admin_moderate_edit_comment.png?expires=1732411800\u0026signature=ff4591158c4d38d06c6ad604fe7496f21416c50a57dde5883a04c25ea31c30b5\u0026req=cSIvF8l8lIkTWLcX3D%2B5hlSX6Xz6dI9pd%2BDBIcAdgqg6z4JEL2pYEWtKEWno%0A%2BTZbCsk3UBl%2BhpFb%0A","width":2084,"height":374},{"type":"subheading","text":"Searching Comments","idAttribute":"searching-comments"},{"type":"paragraph","text":"You can use a variety of search commands to find certain comments:","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"unorderedNestedList","text":"- \u003cb\u003eemail\u003c/b\u003e:\u003ca href=\"mailto:user@example.com\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003euser@example.com\u003c/a\u003e\n- \u003cb\u003euser\u003c/b\u003e:username\n- \u003cb\u003ethread\u003c/b\u003e:0000000 (Enter the thread ID number)\n- \u003cb\u003eid\u003c/b\u003e:0000000 (Enter the comment ID number)","items":[{"content":[{"type":"paragraph","text":"\u003cb\u003eemail\u003c/b\u003e:\u003ca href=\"mailto:user@example.com\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003euser@example.com\u003c/a\u003e","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003euser\u003c/b\u003e:username","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003ethread\u003c/b\u003e:0000000 (Enter the thread ID number)","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"\u003cb\u003eid\u003c/b\u003e:0000000 (Enter the comment ID number)","class":"no-margin"}]}]},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810299/7a9fbd5b5922471f15e962ad/admin_moderate_search_dropdown.png?expires=1732411800\u0026signature=7ce97cd48f7790b1746217f2abd08dece1b704fc3e2916bea9a40f24e320ecb0\u0026req=cSIvF8l8lIgTWLcX3D%2B5hlLixsq7apnQX2bNPNXajlPemDzfYA23rRJZo2li%0AQ%2F3Qp7OHg79EGsbh%0A","width":2094,"height":680},{"type":"paragraph","text":"After clicking on a comment, can view the user's recent comments for context.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810301/50983eaa48e9940cd1256cc5/admin_moderate_user_commenting_history.png?expires=1732411800\u0026signature=c87e039e3ef99d551d598f31383f32ab76b8e4429f9ba181e9ba7a61b3dc267b\u0026req=cSIvF8l9nYATWLcX3D%2B5hsNBgd0Fa5k2XYDO0ZuUbXS0oAESQUh9RtSRIL74%0AzS5cKjig59m46lgE%0A","width":712,"height":1478,"displayWidth":313,"align":"center"},{"type":"subheading","text":"Can't find a missing comment?","idAttribute":"cant-find-a-missing-comment"},{"type":"unorderedNestedList","text":"- Try viewing the Spam or Deleted filters.\n- Make sure there's no space between the search command and what you're searching for.\n- When searching for a comment, pick the most unique word from it to search.\n- Search a variety of words in the comment, or simplify what you're entering in the search field.\n- Take note if the person is using a third-party login, or if they're using multiple accounts and/or email addresses.\n- If you're searching by username or email for a third-party login account — users who log in to Disqus via Twitter, Facebook, or Google — the account won't have an email address or a standard Disqus username. The username will be similar to facebook-12345678. You can find the username by going to any comment, expanding it, and clicking the More Info button (the silhouette of a head and shoulders). \u0026nbsp;","items":[{"content":[{"type":"paragraph","text":"Try viewing the Spam or Deleted filters.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Make sure there's no space between the search command and what you're searching for.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"When searching for a comment, pick the most unique word from it to search.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Search a variety of words in the comment, or simplify what you're entering in the search field.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"Take note if the person is using a third-party login, or if they're using multiple accounts and/or email addresses.","class":"no-margin"}]},{"content":[{"type":"paragraph","text":"If you're searching by username or email for a third-party login account — users who log in to Disqus via Twitter, Facebook, or Google — the account won't have an email address or a standard Disqus username. The username will be similar to facebook-12345678. You can find the username by going to any comment, expanding it, and clicking the More Info button (the silhouette of a head and shoulders). \u0026nbsp;","class":"no-margin"}]}]},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/53362032/12f2f37029a6f4f2cb6e38a0/admin_moderate_user_more_info.png?expires=1732411800\u0026signature=61cf3b981f9efa4548e3537e32f0bc47e817fb6a7fbe82f6606c8ca202294331\u0026req=cSMkEMt%2BnoMTWLcX3D%2B5hrrJ3AP0hQwH%2FshRcC1RAvgY9iL2zRDknC111AJF%0AQyY6PdwzJcn%2BZqmw%0A","width":708,"height":464,"displayWidth":351,"align":"center"},{"type":"subheading","text":"Moderation History","idAttribute":"moderation-history"},{"type":"paragraph","text":"The Moderation panel will also show past moderation actions for comments, in addition to moderation overview for other comments made by that user","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"To view this information, select any comment to toggle the sidebar panel. Then select the \u003cb\u003eHistory\u003c/b\u003e tab to view a log of all the moderation actions for the commenter. ","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Currently, we show the following actions: comment approval, deletion, marked as spam, and featured.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810307/01760213926eb2e20de2d6ff/admin_moderate_history.png?expires=1732411800\u0026signature=965b9a51554160b41240d445a140760cad8b3674aa147e9313b6395a711db3d3\u0026req=cSIvF8l9nYYTWLcX3D%2B5hjJIEmyYDXghRtLckZeiKcwKtiIFtffWhQWNiTy9%0AF%2Fn4l3R6%2B0mhPYkq%0A","width":368,"height":679,"displayWidth":290,"align":"center"},{"type":"subheading","text":"Keyboard Shortcuts","idAttribute":"keyboard-shortcuts"},{"type":"paragraph","text":"Moderate faster in the Moderation Panel using keyboard shortcuts. To display the full list of keyboard shortcuts in the Moderation Panel, type '\u003cb\u003e?\u003c/b\u003e' (without the quotes).","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810311/a919601da985835e79edba51/upload_18069782860065502906.png?expires=1732411800\u0026signature=9dd11d57f1cab7dc84bcd406b7013112141be55dadab09e6b832f5469484f960\u0026req=cSIvF8l9nIATWLcX3D%2B5ho59us9rK0mMxZt%2Fw7Zj8Qft6sd%2B87Hf92ncOJ1V%0Ap2j5J9zSVo%2Fswmoz%0A","width":594,"height":761,"displayWidth":485,"align":"center"},{"type":"heading","text":"Moderate through the Embed","idAttribute":"moderate-through-the-embed"},{"type":"paragraph","text":"You can moderate comments directly on the thread's page while logged in as a moderator. After mousing over a comment, click the comment menu dropdown and then 'Moderate' link.\u003cbr\u003e","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/674801862/2a7937192d62f76ec56807a8/Screen+Shot+2023-02-17+at+1.47.18+PM.png?expires=1732411800\u0026signature=f57abf91c039a60903909b6041606e001ba2f3a79e1ed2f3098fd2e515d7db38\u0026req=cicjHsl%2FlYddFb4f3HP0gHGnSc0DRDwOA7oMOUY8C2oISrNP%2B0fKb0HOWz2i%0ALEUGm238TEwGyOoHDg%3D%3D%0A","width":789,"height":288},{"type":"heading","text":"Moderate by Email","idAttribute":"moderate-by-email"},{"type":"paragraph","text":"You can moderate your comments via their email notifications with three simple commands: Approve, Delete, Spam. Remember to reply above the notification text, respond only with the appropriate single command word, and to not include any email signature.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810313/2c7ce30d3a9d580341b6d7a3/upload_5783400935001709753.png?expires=1732411800\u0026signature=a739478a812d5e5d5eddbf7b00237d5ea66294427cfb183c782136e1281da5b9\u0026req=cSIvF8l9nIITWLcX3D%2B5hlOyMTLLwagDy76KD1T1vroeKVSFl%2FiaxG67a7R9%0AE4LhrzyUSlatp3Zo%0A","width":282,"height":307,"displayWidth":267,"align":"center"},{"type":"paragraph","text":"\u003cbr\u003e You can also post a comment reply to a new comment notification by responding directly to the email.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/52810319/3bc9790bd8e05b93227a4d12/upload_14620236173220901292.png?expires=1732411800\u0026signature=7e98794be75f7c3fd6f482c571b1bab204dbc232c8b11c6eb346f931a00ac020\u0026req=cSIvF8l9nIgTWLcX3D%2B5hjkXvWegF6AnMqwqmlJrvljC0gBxCkQUMU8Zlk8N%0ANFPjocBcG%2ByShq%2BI%0A","width":846,"height":462,"displayWidth":514,"align":"center"},{"type":"heading","text":"Closing comment threads","idAttribute":"closing-comment-threads"},{"type":"paragraph","text":"Closing a comment thread is used to halt the discussion while allowing the current comments to remain visible. Closing comments can be done \u003ca href=\"https://help.disqus.com/customer/en/portal/articles/466243-how-do-i-close-comment-threads-\"\u003eseveral ways\u003c/a\u003e.","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"}],"collectionId":"191721","description":null,"id":"572484","lastUpdated":"Updated over a month ago","relatedArticles":null,"targetUserType":"everyone","title":"Moderating 101","showTableOfContents":false,"synced":false},"breadcrumbs":[{"url":"https://help.disqus.com/en/collections/191721-moderation","name":"Moderation"}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(255, 255, 255)","--body-image":"none","--body-bg-rgb":"255, 255, 255","--body-border":"rgb(230, 230, 230)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#737373","--body-reaction-bg":"rgb(242, 242, 242)","--body-reaction-text-color":"rgb(64, 64, 64)","--body-toc-active-border":"#737373","--body-toc-inactive-border":"#f2f2f2","--body-toc-inactive-color":"#737373","--body-toc-active-font-weight":400,"--body-table-border":"rgb(204, 204, 204)","--body-color":"hsl(0, 0%, 0%)","--footer-bg":"rgb(255, 255, 255)","--footer-image":"none","--footer-border":"rgb(230, 230, 230)","--footer-color":"hsl(211, 10%, 61%)","--header-bg":"rgb(46, 159, 255)","--header-image":"none","--header-color":"hsl(0, 0%, 100%)","--collection-card-bg":"rgb(255, 255, 255)","--collection-card-image":"none","--collection-card-color":"hsl(208, 100%, 59%)","--card-bg":"rgb(255, 255, 255)","--card-border-color":"rgb(230, 230, 230)","--card-border-inner-radius":"6px","--card-border-radius":"8px","--card-shadow":"0 1px 2px 0 rgb(0 0 0 / 0.05)","--search-bar-border-radius":"10px","--search-bar-width":"100%","--ticket-blue-bg-color":"#dce1f9","--ticket-blue-text-color":"#334bfa","--ticket-green-bg-color":"#d7efdc","--ticket-green-text-color":"#0f7134","--ticket-orange-bg-color":"#ffebdb","--ticket-orange-text-color":"#b24d00","--header-height":"245px","--header-subheader-background-color":"#000000","--header-subheader-font-color":"#FFFFFF","--content-block-bg":"rgb(255, 255, 255)","--content-block-image":"none","--content-block-color":"hsl(0, 0%, 10%)","--content-block-button-bg":"rgb(51, 75, 250)","--content-block-button-image":"none","--content-block-button-color":"hsl(0, 0%, 100%)","--content-block-button-radius":"6px","--primary-color":"hsl(208, 100%, 59%)","--primary-color-alpha-10":"hsla(208, 100%, 59%, 0.1)","--primary-color-alpha-60":"hsla(208, 100%, 59%, 0.6)","--text-on-primary-color":"#1a1a1a"},"intl":{"defaultLocale":"en","locale":"en","messages":{"layout.skip_to_main_content":"Skip to main content","article.attachment_icon":"Attachment icon","article.related_articles":"Related Articles","article.written_by":"Written by \u003cb\u003e{author}\u003c/b\u003e","article.table_of_contents":"Table of contents","breadcrumb.all_collections":"All Collections","collection.article_count.one":"{count} article","collection.article_count.other":"{count} articles","collection.articles_heading":"Articles","collection.sections_heading":"Collections","collection.written_by.one":"Written by \u003cb\u003e{author}\u003c/b\u003e","collection.written_by.two":"Written by \u003cb\u003e{author1}\u003c/b\u003e and \u003cb\u003e{author2}\u003c/b\u003e","collection.written_by.three":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e and \u003cb\u003e{author3}\u003c/b\u003e","collection.written_by.four":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and 1 other","collection.written_by.other":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and {count} others","collection.by.one":"By {author}","collection.by.two":"By {author1} and 1 other","collection.by.other":"By {author1} and {count} others","collection.by.count_one":"1 author","collection.by.count_plural":"{count} authors","community_banner.tip":"Tip","community_banner.label":"\u003cb\u003eNeed more help?\u003c/b\u003e Get support from our {link}","community_banner.link_label":"Community Forum","community_banner.description":"Find answers and get help from Intercom Support and Community Experts","header.headline":"Advice and answers from the {appName} Team","header.menu.open":"Open menu","header.menu.close":"Close menu","locale_picker.aria_label":"Change language","not_authorized.cta":"You can try sending us a message or logging in at {link}","not_found.title":"Uh oh. That page doesn’t exist.","not_found.not_here":"That page isn’t here anymore","not_found.not_authorized":"Unable to load this article, you may need to sign in first","not_found.try_searching":"Try searching for your answer","not_found.send_a_message":"Or just send us a message","tickets_portal_bad_request.title":"No access to tickets portal","tickets_portal_bad_request.learn_more":"Learn more","tickets_portal_bad_request.send_a_message":"Please contact your admin.","no_articles.title":"Empty Help Center","no_articles.no_articles":"This Help Center doesn't have any articles or collections yet.","preview.invalid_preview":"There is no preview available for {previewType}","reaction_picker.did_this_answer_your_question":"Did this answer your question?","reaction_picker.reaction.disappointed.title":"Disappointed","reaction_picker.reaction.disappointed.aria_label":"Disappointed Reaction","reaction_picker.reaction.neutral.title":"Neutral","reaction_picker.reaction.neutral.aria_label":"Neutral Reaction","reaction_picker.reaction.smiley.title":"Smiley","reaction_picker.reaction.smiley.aria_label":"Smiley Reaction","search.box_placeholder":"Search for articles...","search.no_results":"We couldn't find any articles for:","search.clear_search":"Clear search query","search.successful":"Search results for:","search.submit_btn":"Search for articles","footer.powered_by":"We run on Intercom","footer.social.facebook":"Facebook","footer.social.linkedin":"LinkedIn","footer.social.twitter":"Twitter","tickets.title":"Tickets","tickets.company_selector_option":"{companyName}’s tickets","tickets.all_states":"All states","tickets.filters.company_tickets":"All tickets","tickets.filters.my_tickets":"Created by me","tickets.no_tickets_found":"No tickets found","tickets.navigation.home":"Home","tickets.navigation.tickets_portal":"Tickets portal","tickets.navigation.ticket_details":"Ticket #{ticketId}","tickets.view_conversation":"View conversation","tickets.send_message":"Send us a message","tickets.continue_conversation":"Continue the conversation","tickets.avatar_image.image_alt":"{firstName}’s avatar","tickets.fields.id":"Ticket ID","tickets.fields.type":"Ticket type","tickets.fields.title":"Title","tickets.fields.description":"Description","tickets.fields.created_by":"Created by","tickets.fields.email_for_notification":"You will be notified here and by email","tickets.fields.created_at":"Creation date","tickets.fields.state":"Ticket state","tickets.fields.assignee":"Assignee","tickets.link-block.title":"Tickets portal.","tickets.link-block.description":"Track the progress of all tickets related to your company.","tickets.states.submitted":"Submitted","tickets.states.in_progress":"In progress","tickets.states.waiting_on_customer":"Waiting on you","tickets.states.resolved":"Resolved","tickets.states.description.unassigned.submitted":"We will pick this up soon","tickets.states.description.assigned.submitted":"{assigneeName} will pick this up soon","tickets.states.description.unassigned.in_progress":"We are working on this!","tickets.states.description.assigned.in_progress":"{assigneeName} is working on this!","tickets.states.description.unassigned.waiting_on_customer":"We need more information from you","tickets.states.description.assigned.waiting_on_customer":"{assigneeName} needs more information from you","tickets.states.description.unassigned.resolved":"We have completed your ticket","tickets.states.description.assigned.resolved":"{assigneeName} has completed your ticket","tickets.attributes.boolean.true":"Yes","tickets.attributes.boolean.false":"No"}},"_sentryTraceData":"2b24779647b0feefada9db820ade6fc1-87ae1ffdc662e2ba-0","_sentryBaggage":"sentry-environment=production,sentry-release=aPweG0a0_1x27RPUgNwh8,sentry-public_key=187f842308a64dea9f1f64d4b1b9c298,sentry-trace_id=2b24779647b0feefada9db820ade6fc1,sentry-sampled=false"},"__N_SSP":true},"page":"/[helpCenterIdentifier]/[locale]/articles/[articleSlug]","query":{"helpCenterIdentifier":"publisher-success","locale":"en","articleSlug":"1717078-moderating-101"},"buildId":"aPweG0a0_1x27RPUgNwh8","assetPrefix":"https://static.intercomassets.com","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[9807],"gssp":true,"scriptLoader":[]}</script></body></html>