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class="version-selector-server-menu"> <a class="server version-selector-selected "> Data Center 8.20 <svg width="20" height="20" viewBox="0 0 20 20" focusable="false" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"></title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"></path> </svg> </a> <div class="version-selector-server-dropdown"> <h6>Versions</h6> <ul> <li><a href="/display/ADMINJIRASERVER/Advanced+workflow+configuration">10.2</a></li> <li><a href="/display/ADMINJIRASERVER101/Advanced+workflow+configuration">10.1</a></li> <li><a href="/display/ADMINJIRASERVER100/Advanced+workflow+configuration">10.0</a></li> <li><a href="/display/ADMINJIRASERVER0917/Advanced+workflow+configuration">9.17</a></li> <li><a href="/display/ADMINJIRASERVER0916/Advanced+workflow+configuration">9.16</a></li> <li><a href="/display/ADMINJIRASERVER0915/Advanced+workflow+configuration">9.15</a></li> <li><a href="/display/ADMINJIRASERVER0914/Advanced+workflow+configuration">9.14</a></li> <li><a href="/display/ADMINJIRASERVER0913/Advanced+workflow+configuration">9.13</a></li> <li><a href="/display/ADMINJIRASERVER0912/Advanced+workflow+configuration">9.12</a></li> <li><a href="/display/ADMINJIRASERVER0911/Advanced+workflow+configuration">9.11</a></li> <li><a href="/display/ADMINJIRASERVER0910/Advanced+workflow+configuration">9.10</a></li> <li><a href="/display/ADMINJIRASERVER0909/Advanced+workflow+configuration">9.9</a></li> <li><a href="/display/ADMINJIRASERVER0908/Advanced+workflow+configuration">9.8</a></li> <li><a href="/display/ADMINJIRASERVER0907/Advanced+workflow+configuration">9.7</a></li> <li><a href="/display/ADMINJIRASERVER0906/Advanced+workflow+configuration">9.6</a></li> <li><a href="/display/ADMINJIRASERVER0905/Advanced+workflow+configuration">9.5</a></li> <li><a href="/display/ADMINJIRASERVER0904/Advanced+workflow+configuration">9.4</a></li> <li><a href="/display/ADMINJIRASERVER0903/Advanced+workflow+configuration">9.3</a></li> <li><a href="/display/ADMINJIRASERVER0902/Advanced+workflow+configuration">9.2</a></li> <li><a href="/display/ADMINJIRASERVER0901/Advanced+workflow+configuration">9.1</a></li> <li><a href="/display/ADMINJIRASERVER0900/Advanced+workflow+configuration">9.0</a></li> <li><a href="/display/ADMINJIRASERVER0822/Advanced+workflow+configuration">8.22</a></li> <li><a href="/display/ADMINJIRASERVER0821/Advanced+workflow+configuration">8.21</a></li> <li class="current-version">8.20</li> <li class="see-all"><a href="/display/ALLDOC/Applications+and+Tools+Documentation+Directory">See all</a></li> </ul> </div> </div> </div> </div> </div> <h1 class="page-title">Advanced workflow configuration</h1> <article class="content-with-sidebars"> <div class="page-sidebars"> <div class="page-sidebars-wrap"> <div class="page-sidepanel sidepanel-progress-indicator"> <h4>Working with workflows</h4> <ul> <li class="progress-page-visited"><a href="/adminjiraserver0820/managing-your-workflows-1095777190.html">Managing your workflows</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0820/configuring-workflow-schemes-1095777201.html">Configuring workflow schemes</a></li> <li class="progress-page-visited"><a href="/adminjiraserver0820/sharing-your-workflow-1095777213.html">Sharing your workflow</a></li> <li class="progress-page-current"><a href="/adminjiraserver0820/advanced-workflow-configuration-1095777223.html">Advanced workflow configuration</a></li> </ul> </div> <div class="page-sidepanel sidepanel-on-this-page"> <h4>On this page</h4> <ul> </ul> </div> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0820/working-in-text-mode-1095777267.html">Working in text mode</a></li> <li><a href="/adminjiraserver0820/adding-a-custom-event-1095777275.html">Adding a custom event</a></li> <li><a href="/adminjiraserver0820/configuring-the-initial-status-1095777276.html">Configuring the initial status</a></li> <li><a href="/adminjiraserver0820/configuring-workflow-triggers-1095777293.html">Configuring workflow triggers</a></li> <li><a href="/adminjiraserver0820/using-validators-with-custom-fields-1095777304.html">Using validators with custom fields</a></li> <li><a href="/adminjiraserver0820/using-xml-to-create-a-workflow-1095777305.html">Using XML to create a workflow</a></li> <li><a href="/adminjiraserver0820/workflow-properties-1095777306.html">Workflow properties</a></li> <li><a href="/adminjiraserver0820/configuring-jira-service-management-approvals-1095777307.html">Configuring Jira Service Management approvals</a></li> </ul> </div> <div class="page-sidepanel sidepanel-related-content"> <h4>Related content</h4> <ul> <li class="no-related-content-results">No related content found</li> </ul> </div> </div> <div class="ask-a-question-panel"> <h4>Still need help?</h4> <p>The Atlassian Community is here for you.</p> <p><a href="https://community.atlassian.com/t5/custom/page/page-id/create-post-step-1?add-tags=Administering+Jira+applications">Ask the community</a></p> </div> </div> <div class="wiki-content"> <div class="conf-macro output-block" data-hasbody="true" data-macro-name="sp-pagelayout"> <p>This page describes configuring transitions in Jira workflows. For information about the basics of workflows – see <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/working-with-workflows-1095777142.html" class="conf-macro output-inline" data-hasbody="true">Working with workflow</a>.</p><p>As a Jira administrator, you can control the following aspects of a transition's behavior:</p><ul><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-triggers" class="conf-macro output-inline" data-hasbody="true">Triggers</a> – transition Jira issues when certain events occur in a connected development tool, such as Atlassian's <a rel="nofollow" class="external-link" href="http://bitbucket.org/">Bitbucket</a> or <a rel="nofollow" class="external-link" href="http://www.atlassian.com/software/stash/overview">Stash</a>.</li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-conditions" class="conf-macro output-inline" data-hasbody="true">Conditions</a> – check that a transition should be performed by the user.</li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-validators" class="conf-macro output-inline" data-hasbody="true">Validators</a> – check that any input to the transition (for example, by a user) is valid, <em>before</em> the transition is performed.</li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-postfunctions" class="conf-macro output-inline" data-hasbody="true">Post functions</a> – carry out additional processing, <em>after</em> a transition is performed.</li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-transitionproperties" class="conf-macro output-inline" data-hasbody="true">Properties</a> – are key-value pairs that can be used to further customize transitions.</li></ul><p>Also on this page:</p><ul><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-customisingtransitionsonviewissue" class="conf-macro output-inline" data-hasbody="true">Customize how transitions appear</a></li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-common_transitions" class="conf-macro output-inline" data-hasbody="true">Global transitions</a></li></ul> <h2 id="Advancedworkflowconfiguration-triggersTriggers"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-triggers"></span><span id="triggers"></span></span>Triggers</h2><p>Jira administrators can configure triggers in Jira workflows that respond to events in your linked development tools. This allows you to set up your development tools and Jira workflows so that, for example, when a developer creates a branch to start work on an issue in Atlassian's <a rel="nofollow" class="external-link" href="http://bitbucket.org/">Bitbucket</a> or <a rel="nofollow" class="external-link" href="http://www.atlassian.com/software/stash/overview">Stash</a>, the issue will automatically be transitioned from 'Open' to 'In progress'.</p><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> If you haven't set up a trigger before or you want to learn about triggers in more detail, see our guide on triggers here: <a data-macro-name="sp-nobody-link" href="/adminjiraserver0820/configuring-workflow-triggers-1095777293.html" class="conf-macro output-inline" data-hasbody="false">Configuring workflow triggers</a>. The guide also shows you how to configure a workflow with triggers, similar to this sample development workflow: <a rel="nofollow" class="external-link" href="https://marketplace.atlassian.com/plugins/com.atlassian.jira.workflow.sdwftriggers">Development Workflow with Triggers</a> (from Atlassian Marketplace).</p><h3 id="Advancedworkflowconfiguration-Configuretriggers">Configure triggers</h3><p>To see, or to set, triggers for a transition, edit the workflow that contains the transition, select the transition, then click <strong>Triggers</strong> in the properties panel for the transition.</p> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Not sure about that? Click here to see how...</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>To add a trigger to a transition:</strong></p><ol><li>Log in as a user with the 'Jira Administrators'<strong> </strong><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/managing-global-permissions-1095776917.html" class="conf-macro output-inline" data-hasbody="true">global permission</a>.</li><li><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="excerpt-include">Choose <strong>Administration</strong> (<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0820/files/1095776385/1095776386/1/1639059793659/cog_icon.png"></span>) <strong>></strong> <strong>Issues</strong>. Select <strong>Workflows</strong> to open the Workflows page, which displays all of the workflows in your system.</span></li><li>Click <strong>Edit</strong> for the workflow that has the transition you wish to change.</li><li><p>In the Workflow Designer, select the transition.</p></li><li>Click <strong>Triggers</strong> in the properties panel to show the triggers configured for the transition. </li><li>Click <strong>Add trigger</strong> on the <strong>Triggers</strong> tab to configure a trigger.</li></ol> </div> </div> </div> </div> </div> <h2 id="Advancedworkflowconfiguration-conditionsConditions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-conditions"></span><span id="conditions"></span></span>Conditions</h2><p>Conditions control whether a transition should be executed by the user. As examples, conditions can be used to:</p><ul><li>allow only the reporter to execute a transition.</li><li>allow only users with a certain permission to execute a transition.</li><li>allow execution only if code has, or has not, been committed against this issue.</li></ul><p>If a condition fails, the user will not see the transition button on the '<span class="confluence-link">View issue'</span> page, and so will not be able to execute the transition.</p><p>Conditions cannot validate input parameters gathered from the user on the transition's screen – you need a <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-validators" class="conf-macro output-inline" data-hasbody="true">validator</a> to do this.</p><p>The following sections describe:</p><div class="conf-macro output-block" data-hasbody="true" data-macro-name="toc-zone"><style type="text/css">/*<![CDATA[*/ div.rbtoc1732986372377 {padding: 0px;} div.rbtoc1732986372377 ul {list-style: disc !important;margin-left: 0px;} div.rbtoc1732986372377 li {margin-left: 0px;padding-left: 0px;} /*]]>*/</style><div class="toc-macro rbtoc1732986372377"> <ul class="toc-indentation"> <li><a href="#Advancedworkflowconfiguration-addingaconditionAddingacondition">Adding a condition</a></li> <li><a href="#Advancedworkflowconfiguration-conditiongroupsindividualtogroupedGroupingconditions">Grouping conditions</a></li> </ul> </div><h3 id="Advancedworkflowconfiguration-addingaconditionAddingacondition"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-addingacondition"></span><span id="addingacondition"></span></span>Adding a condition</h3><p>To add a condition to a transition, edit the workflow that contains the transition, select the transition, then click <strong>Conditions</strong> in the properties panel for the transition.</p> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Not sure about that? Click here to see how...</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>To add a condition to a transition:</strong></p><ol><li>Log in as a user with the 'Jira Administrators'<strong> </strong><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/managing-global-permissions-1095776917.html" class="conf-macro output-inline" data-hasbody="true">global permission</a>.</li><li><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="excerpt-include">Choose <strong>Administration</strong> (<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0820/files/1095776385/1095776386/1/1639059793659/cog_icon.png"></span>) <strong>></strong> <strong>Issues</strong>. Select <strong>Workflows</strong> to open the Workflows page, which displays all of the workflows in your system.</span></li><li>Click <strong>Edit</strong> for the workflow that has the transition you wish to change.</li><li><p>In the Workflow Designer, select the transition:</p></li><li>Click <strong>Conditions</strong> in the properties panel.</li></ol> </div> </div> </div> </div> </div><p>On the <strong>Conditions</strong> tab, you can see any conditions that have already been set.</p><p>When you click <strong>Add condition</strong>, you can choose from the available conditions, and set any necessary parameters for the condition. Additional conditions may be available from installed apps. or you can create your own conditions using the <a rel="nofollow" style="background-color: transparent;" href="https://developer.atlassian.com/display/JIRADEV/JIRA+developer+documentation" class="external-link">app system</a>; see the <a rel="nofollow" style="background-color: transparent;" href="https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules" class="external-link">Workflow app Modules</a> for details.</p><p><strong><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-addtransitionconditionvws"></span><span id="addtransitionconditionvws"></span></span></strong></p><p>Note that you can also edit the transition in <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/working-in-text-mode-1095777267.html" class="conf-macro output-inline" data-hasbody="true">'text' mode</a>.</p><h3 id="Advancedworkflowconfiguration-conditiongroupsindividualtogroupedGroupingconditions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-conditiongroups"></span><span id="conditiongroups"></span></span><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-individualtogrouped"></span><span id="individualtogrouped"></span></span>Grouping conditions</h3><p>You can construct complex conditions by grouping and nesting conditions. Change any condition into a group by clicking the 'Add grouped condition' icon for the condition. Now you can add further conditions to this new group, as described <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-addingacondition" class="conf-macro output-inline" data-hasbody="true">above</a>.</p><p>You can toggle the logic for how the conditions in a group are applied between <strong>All </strong>and <strong>Any.</strong></p></div> <h2 id="Advancedworkflowconfiguration-validatorsValidators"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-validators"></span><span id="validators"></span></span>Validators</h2><p>Validators check that any input made to the transition is valid <em>before</em> the transition is performed. Input can include that gathered from the user on the transition's screen. </p><p>If a validator fails, the issue does not progress to the destination status of the transition, and the transition's <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-postfunctions" class="conf-macro output-inline" data-hasbody="true">post functions</a> are not executed. </p><h3 id="Advancedworkflowconfiguration-validatorAddingavalidator"> <span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-validator"></span><span id="validator"></span></span>Adding a validator</h3><p>To add a validator to a transition, edit the workflow that contains the transition, select the transition, then click <strong>Validators </strong>in the properties panel for the transition.</p> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Not sure about that? Click here to see how...</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>To add a validator to a transition:</strong></p><ol><li>Log in as a user with the 'Jira Administrators'<strong> </strong><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/managing-global-permissions-1095776917.html" class="conf-macro output-inline" data-hasbody="true">global permission</a>.</li><li><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="excerpt-include">Choose <strong>Administration</strong> (<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0820/files/1095776385/1095776386/1/1639059793659/cog_icon.png"></span>) <strong>></strong> <strong>Issues</strong>. Select <strong>Workflows</strong> to open the Workflows page, which displays all of the workflows in your system.</span></li><li>Click <strong>Edit</strong> for the workflow that has the transition you wish to change.</li><li><p>In the Workflow Designer, select the transition:</p></li><li>Click <strong>Validators </strong>in the properties panel.</li></ol> </div> </div> </div> </div> </div><p>On the <strong>Validators </strong>tab, you can see any validators that have already been set.</p><p>When you cllck <strong>Add validator</strong> you can choose from the available validators and set any necessary parameters for the validator.</p><p><strong><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-addtransitionvalidatorwd"></span><span id="addtransitionvalidatorwd"></span></span></strong></p><p>Note that you can also edit the transition in <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/working-in-text-mode-1095777267.html" class="conf-macro output-inline" data-hasbody="true">'text' mode</a>.</p> <h2 id="Advancedworkflowconfiguration-postfunctionsPostfunctions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-postfunctions"></span><span id="postfunctions"></span></span>Post functions</h2><p>Post functions carry out any additional processing required after a transition is executed, such as:</p><ul><li>updating an issue's fields</li><li>generating change history for an issue</li><li>adding a comment to an issue</li><li>generating an event to trigger email notifications</li></ul><p>The following sections describe:</p><div class="conf-macro output-block" data-hasbody="true" data-macro-name="toc-zone"><style type="text/css">/*<![CDATA[*/ div.rbtoc1732986372415 {padding: 0px;} div.rbtoc1732986372415 ul {margin-left: 0px;} div.rbtoc1732986372415 li {margin-left: 0px;padding-left: 0px;} /*]]>*/</style><div class="toc-macro rbtoc1732986372415"> <ul class="toc-indentation"> <li><a href="#Advancedworkflowconfiguration-essentialpostfunctionsEssentialpostfunctions">Essential post functions</a></li> <li><a href="#Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions">Optional post functions</a></li> <li><a href="#Advancedworkflowconfiguration-Usingpostfunctionswiththeinitialtransition">Using post functions with the initial transition</a></li> <li><a href="#Advancedworkflowconfiguration-Usingapostfunctiontosetafield">Using a post function to set a field</a></li> <li><a href="#Advancedworkflowconfiguration-hipchatUsingapostfunctiontosendHipChatnotifications">Using a post function to send HipChat notifications</a></li> <li><a href="#Advancedworkflowconfiguration-notificationsUsingapostfunctiontosendemailnotifications">Using a post function to send email notifications</a></li> </ul> </div><h3 id="Advancedworkflowconfiguration-essentialpostfunctionsEssentialpostfunctions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-essentialpostfunctions"></span><span id="essentialpostfunctions"></span></span>Essential post functions</h3><p>Every Jira transition has the following essential post functions, which are performed in this order:</p><ol><li class="_mce_tagged_br">Set issue status to the linked status of the destination workflow status.</li><li>Add a comment to an issue if one is entered during a transition.</li><li>Update change history for an issue and store the issue in the database.</li><li>Reindex an issue to keep indices in sync with the database.</li><li>Fire an event that can be processed by the listeners.</li></ol><p>These essential post functions cannot be deleted from a transition or reordered. However, you can insert other (optional) post functions between them.</p><h3 id="Advancedworkflowconfiguration-optionalpostfunctionsOptionalpostfunctions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-optionalpostfunctions"></span><span id="optionalpostfunctions"></span></span>Optional post functions</h3><p>Jira includes several optional post functions that can be added to transitions.</p> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Click to see a list of optional post functions...</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <div class="table-wrap"><table class="wrapped confluenceTable"><tbody><tr><th class="confluenceTh"><p>Optional post function</p></th><th class="confluenceTh"><p>Description</p></th></tr><tr><td class="confluenceTd"><p>Assign to Current User</p></td><td class="confluenceTd"><p>Assigns the issue to the user who is executing the transition.</p><p><strong> <img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> </strong>This post function is ignored unless the user has the<a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/managing-project-permissions-1095776920.html" class="conf-macro output-inline" data-hasbody="true"> Assignable User permission</a>. Create a <span class="confluence-link">condition</span> to give the logged-in user this permission before executing the transition.</p></td></tr><tr><td class="confluenceTd"><p>Assign to Lead Developer</p></td><td class="confluenceTd"><p>Assigns the issue to the component lead, if one exists, or project lead.</p></td></tr><tr><td class="confluenceTd"><p>Assign to Reporter</p></td><td class="confluenceTd"><p>Assigns the issue to the user who created the issue.</p></td></tr><tr><td class="confluenceTd"><p>Create Perforce Job Function</p></td><td class="confluenceTd"><p>Creates a Perforce Job (if required) after completing the workflow transition.</p></td></tr><tr><td colspan="1" class="confluenceTd">Notify HipChat</td><td colspan="1" class="confluenceTd"><p>Sends a notification to one or more HipChat rooms. See <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-hipchat" class="conf-macro output-inline" data-hasbody="true">Using a post function to send HipChat notifications</a> for more information.</p></td></tr><tr><td colspan="1" class="confluenceTd">Trigger a Webhook</td><td colspan="1" class="confluenceTd"><p>Triggers the specified webhook after completing the workflow transition.</p><p>When you add this post function, you will be asked to specify a webhook. This webhook must already be defined in Jira (see <a data-macro-name="sp-nobody-link" href="/adminjiraserver0820/managing-webhooks-1095776620.html" class="conf-macro output-inline" data-hasbody="false">Managing webhooks</a>).</p></td></tr><tr><td class="confluenceTd"><p>Update Issue Field</p></td><td class="confluenceTd"><p>Updates one of the issue's fields to a given value. Fields that can be updated include:</p><ul><li>Assignee</li><li>Description</li><li>Environment</li><li>Priority</li><li>Resolution</li><li>Summary</li><li>Original Estimate</li><li>Remaining Estimate</li></ul><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> This post function cannot update <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/adding-a-custom-field-1095776390.html" class="conf-macro output-inline" data-hasbody="true">custom fields</a> and must be positioned after the other optional post functions.</p></td></tr></tbody></table></div> </div> </div> </div><p>Additional post functions may be available from installed apps. or you can create your own post functions using the <a rel="nofollow" class="external-link" href="https://developer.atlassian.com/display/JIRADEV/JIRA+Plugin+Guide">app system</a>; see the <a rel="nofollow" class="external-link" href="https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules">Workflow app Modules</a> for details.</p><p> <br><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-addingapostfunction"></span><span id="addingapostfunction"></span></span>Adding a post function</p><p>To add a post function to a transition, edit the workflow that contains the transition, select the transition, then click <strong>Post functions </strong>in the properties panel for the transition.</p> <div class="expand-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <a class="expand-block-expand-button" href="#"> <svg width="20" height="20" viewbox="0 0 20 20" focusable="false" class="expand-block-expand-icon" role="img" aria-labelledby="title-9tlglob"> <title id="title-9tlglob"> </title> <path d="M8.76 13.65l3-3.5a1 1 0 0 0 0-1.3l-3-3.5a1 1 0 0 0-1.52 1.3l3 3.5v-1.3l-3 3.5a1 1 0 1 0 1.52 1.3z" fill="currentColor" fill-rule="evenodd" role="presentation"> </path> </svg> <span>Not sure about that? Click here to see how...</span> </a>  <div class="expand-block-content-wrapper"> <div class="expand-block-content"> <div class="panel-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <div class="panel-block-content"> <p><strong>To add a post function to a transition:</strong></p><ol><li>Log in as a user with the 'Jira Administrators'<strong> </strong><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/managing-global-permissions-1095776917.html" class="conf-macro output-inline" data-hasbody="true">global permission</a>.</li><li><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="excerpt-include">Choose <strong>Administration</strong> (<span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline conf-macro output-block" data-hasbody="false" data-macro-name="include"><img width="18" class="confluence-embedded-image confluence-thumbnail" src="/adminjiraserver0820/files/1095776385/1095776386/1/1639059793659/cog_icon.png"></span>) <strong>></strong> <strong>Issues</strong>. Select <strong>Workflows</strong> to open the Workflows page, which displays all of the workflows in your system.</span></li><li>Click <strong>Edit</strong> for the workflow that has the transition you wish to change.</li><li><p>In the Workflow Designer, select the transition:</p></li><li>Click <strong>Post functions </strong>in the properties panel.</li></ol> </div> </div> </div> </div> </div><p>On the <strong>Post functions </strong>tab, you can see any post functions that have already been set. When you click <strong style="background-color: transparent;">Add post function </strong>you can choose from the available post functions, and set any necessary parameters. Options for editing or deleting a post function, and for changing the execution order, are at the right of the tab (hover there to see them).</p><p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-addtransitionpostfunctionvws"></span><span id="addtransitionpostfunctionvws"></span></span></p><p>Note that you can also edit the transition in <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/working-in-text-mode-1095777267.html" class="conf-macro output-inline" data-hasbody="true">'text' mode</a>.</p><h3 id="Advancedworkflowconfiguration-Usingpostfunctionswiththeinitialtransition">Using post functions with the initial transition</h3><p>You can add post functions to a workflow's initial transition when you need to perform processing tasks – such as setting a particular field's value – when an issue is created. The initial transition is called 'Create' (if you created a blank workflow) or 'Create Issue' (if you copied the system workflow).</p><p>Jira includes the following <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-essentialpostfunctions" class="conf-macro output-inline" data-hasbody="true">essential post functions</a> that are specific to a workflow's initial transition and that are performed in this order:</p><ol><li>Create the issue.</li><li>Fire an event that can be processed by the listeners.</li></ol><p>The following optional post functions are available specifically for the initial transition:</p><div class="table-wrap"><table class="wrapped confluenceTable"><tbody><tr><th class="confluenceTh"><p>Optional post function (initial transition only)</p></th><th class="confluenceTh"><p>Description</p></th></tr><tr><td class="confluenceTd"><p>Create Comment</p></td><td class="confluenceTd"><p>Adds a comment to an issue if one is entered during a transition.</p></td></tr><tr><td class="confluenceTd"><p>Update Issue Status</p></td><td class="confluenceTd"><p>Sets the issue's status to the linked status of the destination workflow status.</p></td></tr><tr><td class="confluenceTd"><p>Store Issue</p></td><td class="confluenceTd"><p>Stores updates to an issue (no change history is created).</p></td></tr></tbody></table></div><p>Additionally, the standard <span class="confluence-link"><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-optionalpostfunctions" class="conf-macro output-inline" data-hasbody="true">optional post functions</a></span> can also be added to an initial transition,</p><p>Optional post functions added to the Create transition must be placed <em>before</em> the 'Create the issue originally' post function.</p><p>If you wish, you can configure the initial status for your workflow to go to a different initial transition. See <a data-macro-name="sp-nobody-link" href="/adminjiraserver0820/configuring-the-initial-status-1095777276.html" class="conf-macro output-inline" data-hasbody="false">Configuring the initial status</a> for details.</p><h5 id="Advancedworkflowconfiguration-Notes">Notes</h5><p>If you need to set the 'Resolution' field when creating an issue, add the 'Update Issue Field' post function <em>after</em> the 'Create the issue' post function and <em>after that</em>, use the 'Store Issue' post function. The 'Store Issue' post function is useful for setting the Resolution field during issue creation.</p><p>However, only use the Store Issue post function where necessary, since it:</p><ul><li>does not generate change history</li><li>is unable to persist fields that have a one-to-many relationship with the issue (for example, 'Version' or 'Component')</li></ul><h3 id="Advancedworkflowconfiguration-Usingapostfunctiontosetafield">Using a post function to set a field</h3><p>You can use the 'Update Issue Field' post function to set the value of an issue's field after a particular transition is executed.</p><p>For example, you might want a transition that moves the issue to a <em>closed</em> status to automatically set the 'Resolution' field.</p><p><strong>Example: Using a post function to set the Resolution field:</strong></p><ol><li><p>Edit the workflow that has the transition, and drag from status to another to create a new transition.</p></li><li>Select either <strong>None</strong> or a screen that does not contain the <strong>Resolution</strong> field:<br> <span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img alt="Add Transition dialog, with Transition screen set to None." width="430" title="Add Transition dialog, with Transition screen set to None." class="confluence-embedded-image confluence-content-image-border" src="/jira/files/317196666/400590413/4/1442925315287/No_resolution_transition.png"></span></li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-addingapostfunction" class="conf-macro output-inline" data-hasbody="true">Add a new post function</a> of type 'Update Issue Field' and: <br><ol><li>Select <strong>Resolution</strong> from the <strong>Issue Field</strong> list.</li><li>Select a suitable resolution from the <strong>Field Value</strong> list.</li></ol></li></ol><p>To create a transition that clears the <strong>Resolution</strong> field, follow the same steps above for adding an 'Update Issue Field' post function to your transition. However, select <strong>None</strong> from the <strong>Field Value</strong> list.</p><p>The list of post functions for this transition includes the following statement:</p><ul><li>The <strong>Resolution</strong> of the issue will be <strong>cleared</strong>.</li></ul><p>Each time one of these transitions is executed, the <strong>Resolution</strong> of the issue is automatically set or cleared, as specified in these post functions.</p><h3 id="Advancedworkflowconfiguration-hipchatUsingapostfunctiontosendHipChatnotifications"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-hipchat"></span><span id="hipchat"></span></span>Using a post function to send HipChat notifications</h3><p>You can use a 'Notify HipChat' post function to send a notification to one or more HipChat rooms whenever an issue passes through a transition with this post function. You can also add a JQL query to the 'Notify Hipchat' post function to filter for the issues that will trigger the HipChat notification.</p><p><strong>To send HipChat notifications:</strong></p><ol><li>Create or edit your transition.</li><li><a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-addingapostfunction" class="conf-macro output-inline" data-hasbody="true">Add a new post function</a> of type 'Notify HipChat'.</li><li>On the 'Add Parameters to Function' page:<br><ol><li>Optionally, specify a JQL query. Only issues that match the query will send notifications.<br> Leave this field empty to send notifications to <em>all</em> issues that pass through this transition.</li><li>Select the HipChat rooms you want to link with your workflow transition.</li></ol></li></ol><h3 id="Advancedworkflowconfiguration-notificationsUsingapostfunctiontosendemailnotifications"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-notifications"></span><span id="notifications"></span></span>Using a post function to send email notifications</h3><p>Use the 'Fire an event that can be processed by the listeners' post function to fire the 'Generic Event', which is a built-in <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/adding-a-custom-event-1095777275.html" class="conf-macro output-inline" data-hasbody="true">Jira event</a> that can be used to trigger the sending of <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/creating-a-notification-scheme-1095777110.html" class="conf-macro output-inline" data-hasbody="true">email notifications</a> after a particular transition is executed.</p><p>Alternatively, you could fire a <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/adding-a-custom-event-1095777275.html" class="conf-macro output-inline" data-hasbody="true">custom event</a> that you've created specifically for this transition.</p><p>When a transition is performed, Jira will:</p><ul><li>Look up the <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/creating-a-notification-scheme-1095777110.html" class="conf-macro output-inline" data-hasbody="true">notification scheme</a> associated with the issue's project and identify the users associated with the fired event;</li><li>Send an email notification to each user.</li></ul><p><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"><span> The fired event is also propagated to all registered </span><a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/listeners-1095776617.html" class="conf-macro output-inline" data-hasbody="true">listeners</a><span>.</span></p><h4 id="Advancedworkflowconfiguration-Example:UsingapostfunctiontofiretheGenericEventtosendemailnotifications:">Example: Using a post function to fire the Generic Event to send email notifications:</h4><ol><li>Create or edit your transition.</li><li>Click the transition's <strong>Post Functions</strong> tab and edit the 'Fire an event that can be processed by the listeners' post function.</li><li><p>Select <strong>Generic Event</strong> from the list of events.</p></li></ol></div> <h2 id="Advancedworkflowconfiguration-transitionpropertiesTransitionproperties"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-transitionproperties"></span><span id="transitionproperties"></span></span>Transition properties</h2><p>Properties are key-value pairs that can be used to further customize transitions. For example, transition properties can help to extend a copied <span class="confluence-link">system workflow</span> to allow language translations.</p><p><strong> <strong><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-transitionpropertieswd"></span><span id="transitionpropertieswd"></span></span></strong></strong><strong>To view and edit the properties of a transition:</strong></p><ol><li>Select a transition in the diagram.</li><li>Click <strong>Properties</strong> in the Properties panel.</li><li>Either:<ul><li>Add a new property to the transition.</li><li>Delete a property, by clicking the icon to the right of the property.<em> </em></li></ul></li></ol> <div class="admonition-block info-block conf-macro output-block" data-hasbody="true" data-macro-name="sp-macrooverride-richtextbody-block"> <svg xmlns="http://www.w3.org/2000/svg" class="admonition-icon" width="18" height="18" viewbox="0 0 18 18"> <path d="M0 9c0-5 4-9 9-9s9 4 9 9-4 9-9 9-9-4-9-9zm8-1v5c0 .6.4 1 1 1s1-.4 1-1V8c0-.6-.4-1-1-1s-1 .4-1 1zm1-2c.6 0 1-.4 1-1s-.4-1-1-1-1 .4-1 1 .4 1 1 1z" fill="#0052CC" fill-rule="evenodd"> </path> </svg> <p>Important</p> <p>It is not possible to edit a transition's properties on this page. To change any property's key or value (or both), you must first delete the property you wish to change and add the new updated property.<em> </em></p> </div> <p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-transitionpropertiesvws"></span><span id="transitionpropertiesvws"></span></span> </p><p>Note that you can also edit the transition in <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/working-in-text-mode-1095777267.html" class="conf-macro output-inline" data-hasbody="true">'text' mode</a>.</p><p>It is possible to implement restrictions on transitions using transition properties. For more information, see <a data-macro-name="sp-nobody-link" href="/adminjiraserver0820/workflow-properties-1095777306.html" class="conf-macro output-inline" data-hasbody="false">Workflow properties</a>.</p> <h2 id="Advancedworkflowconfiguration-customisingtransitionsonviewissueCustomizehowtransitionsappear"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-customisingtransitionsonviewissue"></span><span id="customisingtransitionsonviewissue"></span></span>Customize how transitions appear</h2><p>When viewing an issue, most of the operations and workflow transitions are available from a row of buttons at the top of the issue.</p><p><strong>To change the number of transition buttons from the default of two:</strong></p><p><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-workflowtransitionbuttons"></span><span id="workflowtransitionbuttons"></span></span>By default, the first two transitions appear as separate buttons in the set of transition buttons. Additional transitions appear in the <strong>Workflow</strong> menu. The order in which these buttons appear is based on the order defined in the <span class="confluence-link">system workflow</span>.</p><ol><li>Shutdown Jira.</li><li>Edit the <code>jira-config.properties</code> file in your <a data-macro-name="sp-plaintextbody-link" href="/adminjiraserver0820/jira-application-home-directory-1095777609.html" class="conf-macro output-inline" data-hasbody="true">Jira application home directory</a><span>.</span> <span>See </span><a data-macro-name="sp-richtextbody-link" href="/adminjiraserver0820/advanced-jira-application-configuration-1095777730.html" class="conf-macro output-inline" data-hasbody="true">Making changes to the <code>jira-config.properties</code> file</a><span> for more information.</span></li><li>Change the value of '<code>X</code>' in the <code>ops.bar.group.size.opsbar-transitions = X</code> property of this file to be the number of transition buttons required <em>before </em>the <strong>Workflow</strong> menu.<br><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> If this property does not exist in your <code>jira-config.properties</code> file, add it. Otherwise, a default value of 2 is assumed.</li><li>Save the updated <code>jira-config.properties</code> file.</li><li>Restart Jira. </li></ol> <p><br></p><p><strong>To change the order of transition buttons:</strong></p><p>To change the order of transition buttons, including additional transitions in the <strong>Workflow</strong> menu, add the property key <code>opsbar-sequence</code> to each <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-workflow_transitions" class="conf-macro output-inline" data-hasbody="true">workflow transition</a> that you wish to reorder. Each <code>opsbar-sequence</code> property key requires a property value that defines the order of the transition action on issue views.</p><ol><li>Go to the transition's properties, as described in <a data-macro-name="sp-plaintextbody-link" href="#Advancedworkflowconfiguration-transitionproperties" class="conf-macro output-inline" data-hasbody="true">Transition properties</a> above.</li><li>Type <code>opsbar-sequence</code> into the <strong>Property Key</strong> field, under 'Add New Property'.</li><li>Type a value In the <strong>Property Value</strong> field, The value must be a positive integer (starting at '0'); it defines the order of the transition buttons on issue views.<br>Consider using a sequence of <code>opsbar-sequence</code> property values like 10, 20, 30... to allow new transitions to be easily added later.</li><li>Click <strong>Add</strong>.</li></ol><p class="confluence-link"><img alt="(info)" data-emoticon-name="information" class="emoticon emoticon-information" src="/s/ym1mk8/8804/1jpfuow/_/images/icons/emoticons/information.svg"> Adding the <code>opsbar-sequence</code> property to a workflow transition does not change the order of these transitions in the workflow in Text edit mode. The addition of this property only affects the order of transitions on the <strong><span class="confluence-link">View issue</span> </strong>page.</p><h2 id="Advancedworkflowconfiguration-common_transitionsGlobaltransitions"><span class="conf-macro output-inline" data-hasbody="false" data-macro-name="sp-anchor"><span class="confluence-anchor-link" id="Advancedworkflowconfiguration-common_transitions"></span><span id="common_transitions"></span></span>Global transitions</h2><p><span class="emoticon emoticon-information" title="(info)">Global transitions</span><em> </em>allow any status in a workflow to transition to a particular status.</p><p>You can add a global transition:</p><ul><li>When creating a new status (adding an existing status) – check the<strong> Add global transition to status</strong> option.</li><li>By selecting a status and checking <strong>Allow all statuses to transition to this one</strong> in the properties panel for the status.</li></ul><p><span class="confluence-embedded-file-wrapper confluence-embedded-manual-size conf-macro output-inline" data-hasbody="false" data-macro-name="sp-image"><img width="500" class="confluence-embedded-image confluence-content-image-border" src="/adminjiraserver0820/files/1095777223/1095777238/1/1639059936679/global_transitions_anno.png"></span></p><p>To create two global transitions that point to the same destination step:</p><ol><li>From the workflow designer, create the first global transition as normal by selecting a step and checking "Allow all statuses to transition to this one"</li><li>Create the second global transition on any <em>other</em> step that does not currently have a global transition pointing to it</li><li>Then from text editor, select the second global transition that you created</li><li>Click on the 'Edit' button and change the 'Destination Step' to the same step that you selected for your first global transition, and then click 'Update'</li></ol> </div> </div> <div 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about this article</a> </div> </div> <div class="page-sidebars-embedded-content"> <div class="page-sidepanel sidepanel-in-this-section"> <h4>In this section</h4> <ul> <li><a href="/adminjiraserver0820/working-in-text-mode-1095777267.html">Working in text mode</a></li> <li><a href="/adminjiraserver0820/adding-a-custom-event-1095777275.html">Adding a custom event</a></li> <li><a href="/adminjiraserver0820/configuring-the-initial-status-1095777276.html">Configuring the initial status</a></li> <li><a href="/adminjiraserver0820/configuring-workflow-triggers-1095777293.html">Configuring workflow triggers</a></li> <li><a href="/adminjiraserver0820/using-validators-with-custom-fields-1095777304.html">Using validators with custom fields</a></li> <li><a href="/adminjiraserver0820/using-xml-to-create-a-workflow-1095777305.html">Using XML to create a workflow</a></li> <li><a href="/adminjiraserver0820/workflow-properties-1095777306.html">Workflow properties</a></li> <li><a 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