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class="section section__article"><div class="justify-center flex"><div class="relative z-3 w-full lg:max-w-160 "><div class="flex pb-6 max-md:pb-2 lg:max-w-160"><div class="flex flex-wrap items-baseline pb-4 text-base"><a href="/en/" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color">All Collections</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><a href="http://help.leanpub.com/en/collections/32701-reader-help" class="pr-2 text-body-primary-color no-underline hover:text-body-secondary-color" data-testid="breadcrumb-0">Reader Help</a><div class="pr-2" aria-hidden="true"><svg width="6" height="10" viewBox="0 0 6 10" class="block h-2 w-2 fill-body-secondary-color rtl:rotate-180" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" clip-rule="evenodd" d="M0.648862 0.898862C0.316916 1.23081 0.316916 1.769 0.648862 2.10094L3.54782 4.9999L0.648862 7.89886C0.316916 8.23081 0.316917 8.769 0.648862 9.10094C0.980808 9.43289 1.519 9.43289 1.85094 9.10094L5.35094 5.60094C5.68289 5.269 5.68289 4.73081 5.35094 4.39886L1.85094 0.898862C1.519 0.566916 0.980807 0.566916 0.648862 0.898862Z"></path></svg></div><div class="text-body-secondary-color">The Leanpub FAQ</div></div></div><div class=""><div class="article intercom-force-break"><div class="mb-10 max-lg:mb-6"><div class="flex flex-col gap-4"><div class="flex flex-col"><header class="mb-1 font-primary text-2xl font-bold leading-10 text-body-primary-color">The Leanpub FAQ</header><div class="text-md font-normal leading-normal text-body-secondary-color"><p>Frequently Asked Questions about Leanpub</p></div></div><div class="avatar"><div class="avatar__photo"><img width="24" height="24" src="https://static.intercomassets.com/avatars/5434554/square_128/LeanpubLogo_Black1800-1646246312.png" alt="Leanpub Support avatar" class="inline-flex items-center justify-center rounded-full bg-primary text-lg font-bold leading-6 text-primary-text shadow-solid-2 shadow-body-bg [&:nth-child(n+2)]:hidden lg:[&:nth-child(n+2)]:inline-flex h-8 w-8 sm:h-9 sm:w-9"/></div><div class="avatar__info -mt-0.5 text-base"><span class="text-body-secondary-color"><div>Written by <span>Leanpub Support</span></div> Updated over 3 months ago</span></div></div></div></div><div class="jsx-ef86202475c6562f "><div class="jsx-ef86202475c6562f article_body"><article class="jsx-ef86202475c6562f "><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How can I become a Leanpub <b>self-published author</b>?<br/><a href="http://help.leanpub.com/reader-help/id-like-to-become-a-leanpub-author-what-should-i-do">http://help.leanpub.com/reader-help/id-like-to-become-a-leanpub-author-what-should-i-do</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How do I buy a Leanpub book?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/5251732-how-do-i-buy-a-leanpub-book">http://help.leanpub.com/en/articles/5251732-how-do-i-buy-a-leanpub-book</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>What payment methods are accepted by Leanpub?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/7321561-what-payment-methods-are-accepted-by-leanpub-can-i-use-paysafecard-for-example">http://help.leanpub.com/en/articles/7321561-what-payment-methods-are-accepted-by-leanpub-can-i-use-paysafecard-for-example</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Where can I <b>download a book or access a course</b> I've purchased?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/5181278-where-can-i-download-a-book-or-access-a-course-i-ve-purchased-where-is-my-leanpub-library">http://help.leanpub.com/en/articles/5181278-where-can-i-download-a-book-or-access-a-course-i-ve-purchased-where-is-my-leanpub-library</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>I didn't get the <b>download links</b> for my purchase. What can I do?<br/><a href="http://help.leanpub.com/en/articles/3788299-i-didn-t-get-download-links-for-my-purchase-what-can-i-do">http://help.leanpub.com/en/articles/3788299-i-didn-t-get-download-links-for-my-purchase-what-can-i-do</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="https://help.leanpub.com/en/articles/10099688-my-purchase-isn-t-appearing-in-my-library-what-can-i-do" rel="nofollow noopener noreferrer" target="_blank">My purchase isn't appearing in my library. What can I do?</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How can I get a purchase <b>receipt/invoice</b> that includes my <b>company information</b>?<br/><a href="http://help.leanpub.com/reader-help/i-need-to-add-company-information-to-my-receipt-how-do-i-do-that">http://help.leanpub.com/reader-help/i-need-to-add-company-information-to-my-receipt-how-do-i-do-that</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How can I <b>contact a Leanpub author</b>?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/3852119-how-can-i-contact-a-leanpub-author">http://help.leanpub.com/en/articles/3852119-how-can-i-contact-a-leanpub-author</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>My <b>VAT number</b> isn't validating. What do I do?<br/><a href="http://help.leanpub.com/reader-help/leanpub-is-saying-my-vat-number-is-invalid-why">http://help.leanpub.com/reader-help/leanpub-is-saying-my-vat-number-is-invalid-why</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>What ebook formats do Leanpub books come in?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/2921549-what-formats-do-leanpub-books-come-in">http://help.leanpub.com/en/articles/2921549-what-formats-do-leanpub-books-come-in</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How can I get a <b>refund</b> for a book or course purchase?<br/><a href="http://help.leanpub.com/reader-help/how-do-i-get-a-refund">http://help.leanpub.com/reader-help/how-do-i-get-a-refund</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Why am I being asked to enter a <b>login token</b> before completing a purchase?<br/><a href="http://help.leanpub.com/reader-help/i-tried-to-buy-a-book-and-was-taken-to-a-screen-that-said-you-would-send-me-a-token-by-email-what-is-going-on-and-what-should-i-do-next">http://help.leanpub.com/reader-help/i-tried-to-buy-a-book-and-was-taken-to-a-screen-that-said-you-would-send-me-a-token-by-email-what-is-going-on-and-what-should-i-do-next</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Why are the <b>prices for all Leanpub books and courses all set in US dollars</b>?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/117462-why-are-all-leanpub-books-sold-in-us-dollars">http://help.leanpub.com/en/articles/117462-why-are-all-leanpub-books-sold-in-us-dollars</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>I'm trying to make a purchase and I am seeing the message <b>"Transaction refused due to risk model"</b>. What can I do?<br/><a href="http://help.leanpub.com/en/articles/2271607-i-m-trying-to-make-a-purchase-and-i-am-seeing-the-message-transaction-refused-due-to-risk-model-what-can-i-do">http://help.leanpub.com/en/articles/2271607-i-m-trying-to-make-a-purchase-and-i-am-seeing-the-message-transaction-refused-due-to-risk-model-what-can-i-do</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How can I merge two separate accounts?<br/><a href="http://help.leanpub.com/en/articles/110749-i-have-two-accounts-i-would-like-to-merge-them-into-one-account-how-can-i-do-this">http://help.leanpub.com/en/articles/110749-i-have-two-accounts-i-would-like-to-merge-them-into-one-account-how-can-i-do-this</a><br/><br/>How do I upgrade my author account to a Standard or Pro plan?<br/><a href="https://leanpub.com/author_dashboard/subscriptions" rel="nofollow noopener noreferrer" target="_blank">https://leanpub.com/author_dashboard/subscriptions</a><br/><br/>How should Leanpub authors report issues?<br/><a href="http://help.leanpub.com/en/articles/3727830-leanpub-author-support-guidelines">http://help.leanpub.com/en/articles/3727830-leanpub-author-support-guidelines</a><br/><br/>Can you give me some tips for <b>how to succeed</b> as a self-published author on Leanpub?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/1587118-tips-for-self-publishing-and-selling-books-using-leanpub">http://help.leanpub.com/en/articles/1587118-tips-for-self-publishing-and-selling-books-using-leanpub</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>How do I get my book on the Leanpub homepage?<br/><a href="https://leanpub.com/shelf/buy" rel="nofollow noopener noreferrer" target="_blank">https://leanpub.com/shelf/buy</a><br/><br/>How do I write in Markua?<br/><a href="http://help.leanpub.com/author-help/i-want-to-write-in-markua-how-do-i-switch">http://help.leanpub.com/author-help/i-want-to-write-in-markua-how-do-i-switch</a><br/><br/>My book isn't generating. What do I do?<br/><a href="http://help.leanpub.com/author-help/im-having-a-problem-generating-my-book-what-should-i-do">http://help.leanpub.com/author-help/im-having-a-problem-generating-my-book-what-should-i-do</a><br/><br/>How do I make a course out of my book?<br/><a href="http://help.leanpub.com/author-help/i-have-a-book-that-im-thinking-of-making-into-a-course-how-does-this-work">http://help.leanpub.com/author-help/i-have-a-book-that-im-thinking-of-making-into-a-course-how-does-this-work</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>What do I do if I just bought a book and then found it was in a bundle?<br/><a href="http://help.leanpub.com/purchasing-help/i-bought-a-book-and-then-saw-it-was-part-of-a-bundle-of-books-what-should-i-do">http://help.leanpub.com/purchasing-help/i-bought-a-book-and-then-saw-it-was-part-of-a-bundle-of-books-what-should-i-do</a><br/><br/>Do you have an app for reading Leanpub books?<br/><a href="http://help.leanpub.com/reader-help/do-you-have-an-app-for-reading-leanpub-books-i-have-bought">http://help.leanpub.com/reader-help/do-you-have-an-app-for-reading-leanpub-books-i-have-bought</a><br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>Is there DRM on Leanpub ebooks?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/3591445-is-there-drm-on-leanpub-ebooks">http://help.leanpub.com/en/articles/3591445-is-there-drm-on-leanpub-ebooks</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/>How do I delete my account?<br/><a href="http://help.leanpub.com/reader-help/how-do-i-delete-my-account">http://help.leanpub.com/reader-help/how-do-i-delete-my-account</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p>If I can't find an answer to my question in this Help Center, what should I do?</p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><a href="http://help.leanpub.com/en/articles/110768-if-i-can-t-find-an-answer-to-my-question-in-this-help-center-what-should-i-do">http://help.leanpub.com/en/articles/110768-if-i-can-t-find-an-answer-to-my-question-in-this-help-center-what-should-i-do</a></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-horizontal-rule"><hr/></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><i>If you have any feedback or questions about this article, please email the Leanpub team about it at <a href="mailto:hello@leanpub.com" rel="nofollow noopener noreferrer" target="_blank">hello@leanpub.com</a>!</i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><i>Are you looking for great deals on Leanpub ebooks, ebook bundles, and courses? Sign up for our Weekly and Monthly newsletter sales <a href="https://leanpub.com/newsletters" rel="nofollow noopener noreferrer" target="_blank">here</a>!</i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><i>Are you interested in self-publishing, and creating your first Leanpub book? Here are some quick tutorials for our most popular writing modes: <a href="http://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book">http://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book</a></i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><i>Subscribe to our YouTube channel here: <a href="https://www.youtube.com/leanpub" rel="nofollow noopener noreferrer" target="_blank">https://www.youtube.com/leanpub</a></i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><i>Follow us on Twitter here: <a href="https://twitter.com/leanpub" rel="nofollow noopener noreferrer" target="_blank">https://twitter.com/leanpub</a></i></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><div class="intercom-interblocks-image intercom-interblocks-align-left"><a href="https://downloads.intercomcdn.com/i/o/660518559/69cfe4ea060ca1aee6e22d53/Leanpub-Help-Center-16x9-Full-Rainbow.png?expires=1739814300&signature=fb520ccf89c0ddf5d81208616de6b434a6883b1e14fb84e212c908d3c8482750&req=ciYnE8h2mIRWFb4f3HP0gPThh8cRw%2FVGcfQhiqmZzJ0I6uPz5Zgai9rO67%2Bc%0AVCW1JhX2hlWAf6txsg%3D%3D%0A" target="_blank" rel="noreferrer nofollow noopener"><img src="https://downloads.intercomcdn.com/i/o/660518559/69cfe4ea060ca1aee6e22d53/Leanpub-Help-Center-16x9-Full-Rainbow.png?expires=1739814300&signature=fb520ccf89c0ddf5d81208616de6b434a6883b1e14fb84e212c908d3c8482750&req=ciYnE8h2mIRWFb4f3HP0gPThh8cRw%2FVGcfQhiqmZzJ0I6uPz5Zgai9rO67%2Bc%0AVCW1JhX2hlWAf6txsg%3D%3D%0A"/></a></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p><br/></p></div><div class="intercom-interblocks-paragraph no-margin intercom-interblocks-align-left"><p> </p></div><section class="jsx-62724fba150252e0 related_articles my-6"><hr class="jsx-62724fba150252e0 my-6 sm:my-8"/><div class="jsx-62724fba150252e0 mb-3 text-xl font-bold">Related Articles</div><section class="flex flex-col rounded-card border border-solid border-card-border bg-card-bg p-2 sm:p-3"><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="http://help.leanpub.com/en/articles/110732-can-libraries-buy-leanpub-ebooks-what-is-your-policy-for-library-purchases" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">Can libraries buy Leanpub ebooks? 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Where can I start?</span></div><div class="flex shrink-0 flex-col justify-center p-0"><svg class="block h-4 w-4 text-primary ltr:-rotate-90 rtl:rotate-90" fill="currentColor" viewBox="0 0 20 20" xmlns="http://www.w3.org/2000/svg"><path fill-rule="evenodd" d="M5.293 7.293a1 1 0 011.414 0L10 10.586l3.293-3.293a1 1 0 111.414 1.414l-4 4a1 1 0 01-1.414 0l-4-4a1 1 0 010-1.414z" clip-rule="evenodd"></path></svg></div></a><a class="duration-250 group/article flex flex-row justify-between gap-2 py-2 no-underline transition ease-linear hover:bg-primary-alpha-10 hover:text-primary sm:rounded-card-inner sm:py-3 rounded-card-inner px-3" href="http://help.leanpub.com/en/articles/7861756-i-d-like-to-share-some-of-my-royalties-with-a-nonprofit-or-charity-through-the-leanpub-for-causes-program-how-can-i-do-this" data-testid="article-link"><div class="flex flex-col p-0"><span class="m-0 text-md text-body-primary-color group-hover/article:text-primary">I'd like to share some of my royalties with a nonprofit or charity through the Leanpub for Causes program. 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href=\"http://help.leanpub.com/reader-help/id-like-to-become-a-leanpub-author-what-should-i-do\"\u003ehttp://help.leanpub.com/reader-help/id-like-to-become-a-leanpub-author-what-should-i-do\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How do I buy a Leanpub book?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/5251732-how-do-i-buy-a-leanpub-book\"\u003ehttp://help.leanpub.com/en/articles/5251732-how-do-i-buy-a-leanpub-book\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"What payment methods are accepted by Leanpub?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/7321561-what-payment-methods-are-accepted-by-leanpub-can-i-use-paysafecard-for-example\"\u003ehttp://help.leanpub.com/en/articles/7321561-what-payment-methods-are-accepted-by-leanpub-can-i-use-paysafecard-for-example\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Where can I \u003cb\u003edownload a book or access a course\u003c/b\u003e I've purchased?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/5181278-where-can-i-download-a-book-or-access-a-course-i-ve-purchased-where-is-my-leanpub-library\"\u003ehttp://help.leanpub.com/en/articles/5181278-where-can-i-download-a-book-or-access-a-course-i-ve-purchased-where-is-my-leanpub-library\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"I didn't get the \u003cb\u003edownload links\u003c/b\u003e for my purchase. What can I do?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/en/articles/3788299-i-didn-t-get-download-links-for-my-purchase-what-can-i-do\"\u003ehttp://help.leanpub.com/en/articles/3788299-i-didn-t-get-download-links-for-my-purchase-what-can-i-do\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"https://help.leanpub.com/en/articles/10099688-my-purchase-isn-t-appearing-in-my-library-what-can-i-do\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003eMy purchase isn't appearing in my library. What can I do?\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How can I get a purchase \u003cb\u003ereceipt/invoice\u003c/b\u003e that includes my \u003cb\u003ecompany information\u003c/b\u003e?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/i-need-to-add-company-information-to-my-receipt-how-do-i-do-that\"\u003ehttp://help.leanpub.com/reader-help/i-need-to-add-company-information-to-my-receipt-how-do-i-do-that\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How can I \u003cb\u003econtact a Leanpub author\u003c/b\u003e?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/3852119-how-can-i-contact-a-leanpub-author\"\u003ehttp://help.leanpub.com/en/articles/3852119-how-can-i-contact-a-leanpub-author\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"My \u003cb\u003eVAT number\u003c/b\u003e isn't validating. What do I do?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/leanpub-is-saying-my-vat-number-is-invalid-why\"\u003ehttp://help.leanpub.com/reader-help/leanpub-is-saying-my-vat-number-is-invalid-why\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"What ebook formats do Leanpub books come in?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/2921549-what-formats-do-leanpub-books-come-in\"\u003ehttp://help.leanpub.com/en/articles/2921549-what-formats-do-leanpub-books-come-in\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How can I get a \u003cb\u003erefund\u003c/b\u003e for a book or course purchase?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/how-do-i-get-a-refund\"\u003ehttp://help.leanpub.com/reader-help/how-do-i-get-a-refund\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Why am I being asked to enter a \u003cb\u003elogin token\u003c/b\u003e before completing a purchase?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/i-tried-to-buy-a-book-and-was-taken-to-a-screen-that-said-you-would-send-me-a-token-by-email-what-is-going-on-and-what-should-i-do-next\"\u003ehttp://help.leanpub.com/reader-help/i-tried-to-buy-a-book-and-was-taken-to-a-screen-that-said-you-would-send-me-a-token-by-email-what-is-going-on-and-what-should-i-do-next\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"Why are the \u003cb\u003eprices for all Leanpub books and courses all set in US dollars\u003c/b\u003e?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/117462-why-are-all-leanpub-books-sold-in-us-dollars\"\u003ehttp://help.leanpub.com/en/articles/117462-why-are-all-leanpub-books-sold-in-us-dollars\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"I'm trying to make a purchase and I am seeing the message \u003cb\u003e\"Transaction refused due to risk model\"\u003c/b\u003e. What can I do?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/en/articles/2271607-i-m-trying-to-make-a-purchase-and-i-am-seeing-the-message-transaction-refused-due-to-risk-model-what-can-i-do\"\u003ehttp://help.leanpub.com/en/articles/2271607-i-m-trying-to-make-a-purchase-and-i-am-seeing-the-message-transaction-refused-due-to-risk-model-what-can-i-do\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How can I merge two separate accounts?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/en/articles/110749-i-have-two-accounts-i-would-like-to-merge-them-into-one-account-how-can-i-do-this\"\u003ehttp://help.leanpub.com/en/articles/110749-i-have-two-accounts-i-would-like-to-merge-them-into-one-account-how-can-i-do-this\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eHow do I upgrade my author account to a Standard or Pro plan?\u003cbr\u003e\u003ca href=\"https://leanpub.com/author_dashboard/subscriptions\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://leanpub.com/author_dashboard/subscriptions\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eHow should Leanpub authors report issues?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/en/articles/3727830-leanpub-author-support-guidelines\"\u003ehttp://help.leanpub.com/en/articles/3727830-leanpub-author-support-guidelines\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eCan you give me some tips for \u003cb\u003ehow to succeed\u003c/b\u003e as a self-published author on Leanpub?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/1587118-tips-for-self-publishing-and-selling-books-using-leanpub\"\u003ehttp://help.leanpub.com/en/articles/1587118-tips-for-self-publishing-and-selling-books-using-leanpub\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"How do I get my book on the Leanpub homepage?\u003cbr\u003e\u003ca href=\"https://leanpub.com/shelf/buy\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://leanpub.com/shelf/buy\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eHow do I write in Markua?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/author-help/i-want-to-write-in-markua-how-do-i-switch\"\u003ehttp://help.leanpub.com/author-help/i-want-to-write-in-markua-how-do-i-switch\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eMy book isn't generating. What do I do?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/author-help/im-having-a-problem-generating-my-book-what-should-i-do\"\u003ehttp://help.leanpub.com/author-help/im-having-a-problem-generating-my-book-what-should-i-do\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eHow do I make a course out of my book?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/author-help/i-have-a-book-that-im-thinking-of-making-into-a-course-how-does-this-work\"\u003ehttp://help.leanpub.com/author-help/i-have-a-book-that-im-thinking-of-making-into-a-course-how-does-this-work\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"What do I do if I just bought a book and then found it was in a bundle?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/purchasing-help/i-bought-a-book-and-then-saw-it-was-part-of-a-bundle-of-books-what-should-i-do\"\u003ehttp://help.leanpub.com/purchasing-help/i-bought-a-book-and-then-saw-it-was-part-of-a-bundle-of-books-what-should-i-do\u003c/a\u003e\u003cbr\u003e\u003cbr\u003eDo you have an app for reading Leanpub books?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/do-you-have-an-app-for-reading-leanpub-books-i-have-bought\"\u003ehttp://help.leanpub.com/reader-help/do-you-have-an-app-for-reading-leanpub-books-i-have-bought\u003c/a\u003e\u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":"Is there DRM on Leanpub ebooks?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/3591445-is-there-drm-on-leanpub-ebooks\"\u003ehttp://help.leanpub.com/en/articles/3591445-is-there-drm-on-leanpub-ebooks\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":"\u003cbr\u003eHow do I delete my account?\u003cbr\u003e\u003ca href=\"http://help.leanpub.com/reader-help/how-do-i-delete-my-account\"\u003ehttp://help.leanpub.com/reader-help/how-do-i-delete-my-account\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"If I can't find an answer to my question in this Help Center, what should I do?","class":"no-margin"},{"type":"paragraph","text":"\u003ca href=\"http://help.leanpub.com/en/articles/110768-if-i-can-t-find-an-answer-to-my-question-in-this-help-center-what-should-i-do\"\u003ehttp://help.leanpub.com/en/articles/110768-if-i-can-t-find-an-answer-to-my-question-in-this-help-center-what-should-i-do\u003c/a\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"horizontalRule","text":"___________________________________________________________"},{"type":"paragraph","text":"\u003ci\u003eIf you have any feedback or questions about this article, please email the Leanpub team about it at \u003ca href=\"mailto:hello@leanpub.com\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehello@leanpub.com\u003c/a\u003e!\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003ci\u003eAre you looking for great deals on Leanpub ebooks, ebook bundles, and courses? Sign up for our Weekly and Monthly newsletter sales \u003ca href=\"https://leanpub.com/newsletters\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehere\u003c/a\u003e!\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003ci\u003eAre you interested in self-publishing, and creating your first Leanpub book? Here are some quick tutorials for our most popular writing modes: \u003ca href=\"http://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book\"\u003ehttp://help.leanpub.com/en/articles/3088382-quick-walkthroughs-for-getting-started-on-a-leanpub-book\u003c/a\u003e\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003ci\u003eSubscribe to our YouTube channel here: \u003ca href=\"https://www.youtube.com/leanpub\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://www.youtube.com/leanpub\u003c/a\u003e\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"paragraph","text":"\u003ci\u003eFollow us on Twitter here: \u003ca href=\"https://twitter.com/leanpub\" rel=\"nofollow noopener noreferrer\" target=\"_blank\"\u003ehttps://twitter.com/leanpub\u003c/a\u003e\u003c/i\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"},{"type":"image","url":"https://downloads.intercomcdn.com/i/o/660518559/69cfe4ea060ca1aee6e22d53/Leanpub-Help-Center-16x9-Full-Rainbow.png?expires=1739814300\u0026signature=fb520ccf89c0ddf5d81208616de6b434a6883b1e14fb84e212c908d3c8482750\u0026req=ciYnE8h2mIRWFb4f3HP0gPThh8cRw%2FVGcfQhiqmZzJ0I6uPz5Zgai9rO67%2Bc%0AVCW1JhX2hlWAf6txsg%3D%3D%0A"},{"type":"paragraph","text":"\u003cbr\u003e","class":"no-margin"},{"type":"paragraph","text":" ","class":"no-margin"}],"collectionId":"32701","description":"Frequently Asked Questions about Leanpub","id":"3106330","lastUpdated":"Updated over 3 months ago","relatedArticles":[{"title":"Can libraries buy Leanpub ebooks? What is your policy for library purchases?","url":"http://help.leanpub.com/en/articles/110732-can-libraries-buy-leanpub-ebooks-what-is-your-policy-for-library-purchases"},{"title":"Is there DRM on Leanpub ebooks?","url":"http://help.leanpub.com/en/articles/3591445-is-there-drm-on-leanpub-ebooks"},{"title":"Leanpub Author FAQ","url":"http://help.leanpub.com/en/articles/4405350-leanpub-author-faq"},{"title":"I'm thinking of using Leanpub to publish a book, but I have a few questions! Where can I start?","url":"http://help.leanpub.com/en/articles/4973433-i-m-thinking-of-using-leanpub-to-publish-a-book-but-i-have-a-few-questions-where-can-i-start"},{"title":"I'd like to share some of my royalties with a nonprofit or charity through the Leanpub for Causes program. How can I do this?","url":"http://help.leanpub.com/en/articles/7861756-i-d-like-to-share-some-of-my-royalties-with-a-nonprofit-or-charity-through-the-leanpub-for-causes-program-how-can-i-do-this"}],"targetUserType":"everyone","title":"The Leanpub FAQ","showTableOfContents":true,"synced":false},"breadcrumbs":[{"url":"http://help.leanpub.com/en/collections/32701-reader-help","name":"Reader Help"}],"selectedReaction":null,"showReactions":true,"themeCSSCustomProperties":{"--body-bg":"rgb(255, 255, 255)","--body-image":"none","--body-bg-rgb":"255, 255, 255","--body-border":"rgb(230, 230, 230)","--body-primary-color":"#1a1a1a","--body-secondary-color":"#737373","--body-reaction-bg":"rgb(242, 242, 242)","--body-reaction-text-color":"rgb(64, 64, 64)","--body-toc-active-border":"#737373","--body-toc-inactive-border":"#f2f2f2","--body-toc-inactive-color":"#737373","--body-toc-active-font-weight":400,"--body-table-border":"rgb(204, 204, 204)","--body-color":"hsl(0, 0%, 0%)","--footer-bg":"rgb(255, 255, 255)","--footer-image":"none","--footer-border":"rgb(230, 230, 230)","--footer-color":"hsl(211, 10%, 61%)","--header-bg":"rgb(0, 0, 0)","--header-image":"url(https://downloads.intercomcdn.com/i/o/248682/ddace9b9a1ca15f12c38edd0/d1080a4b343533f0b3fe4eeb838db1ea.png)","--header-color":"hsl(0, 0%, 100%)","--collection-card-bg":"rgb(255, 255, 255)","--collection-card-image":"none","--collection-card-color":"hsl(0, 0%, 0%)","--card-bg":"rgb(255, 255, 255)","--card-border-color":"rgb(230, 230, 230)","--card-border-inner-radius":"6px","--card-border-radius":"8px","--card-shadow":"0 1px 2px 0 rgb(0 0 0 / 0.05)","--search-bar-border-radius":"10px","--search-bar-width":"100%","--ticket-blue-bg-color":"#dce1f9","--ticket-blue-text-color":"#334bfa","--ticket-green-bg-color":"#d7efdc","--ticket-green-text-color":"#0f7134","--ticket-orange-bg-color":"#ffebdb","--ticket-orange-text-color":"#b24d00","--header-height":"245px","--header-subheader-background-color":"#000000","--header-subheader-font-color":"#FFFFFF","--content-block-bg":"rgb(255, 255, 255)","--content-block-image":"none","--content-block-color":"hsl(0, 0%, 10%)","--content-block-button-bg":"rgb(51, 75, 250)","--content-block-button-image":"none","--content-block-button-color":"hsl(0, 0%, 100%)","--content-block-button-radius":"6px","--primary-color":"hsl(0, 0%, 0%)","--primary-color-alpha-10":"hsla(0, 0%, 0%, 0.1)","--primary-color-alpha-60":"hsla(0, 0%, 0%, 0.6)","--text-on-primary-color":"#ffffff"},"intl":{"defaultLocale":"en","locale":"en","messages":{"layout.skip_to_main_content":"Skip to main content","article.attachment_icon":"Attachment icon","article.related_articles":"Related Articles","article.written_by":"Written by \u003cb\u003e{author}\u003c/b\u003e","article.table_of_contents":"Table of contents","breadcrumb.all_collections":"All Collections","collection.article_count.one":"{count} article","collection.article_count.other":"{count} articles","collection.articles_heading":"Articles","collection.sections_heading":"Collections","collection.written_by.one":"Written by \u003cb\u003e{author}\u003c/b\u003e","collection.written_by.two":"Written by \u003cb\u003e{author1}\u003c/b\u003e and \u003cb\u003e{author2}\u003c/b\u003e","collection.written_by.three":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e and \u003cb\u003e{author3}\u003c/b\u003e","collection.written_by.four":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and 1 other","collection.written_by.other":"Written by \u003cb\u003e{author1}\u003c/b\u003e, \u003cb\u003e{author2}\u003c/b\u003e, \u003cb\u003e{author3}\u003c/b\u003e and {count} others","collection.by.one":"By {author}","collection.by.two":"By {author1} and 1 other","collection.by.other":"By {author1} and {count} others","collection.by.count_one":"1 author","collection.by.count_plural":"{count} authors","community_banner.tip":"Tip","community_banner.label":"\u003cb\u003eNeed more help?\u003c/b\u003e Get support from our {link}","community_banner.link_label":"Community Forum","community_banner.description":"Find answers and get help from Intercom Support and Community Experts","header.headline":"Advice and answers from the {appName} Team","header.menu.open":"Open menu","header.menu.close":"Close menu","locale_picker.aria_label":"Change language","not_authorized.cta":"You can try sending us a message or logging in at {link}","not_found.title":"Uh oh. That page doesn’t exist.","not_found.not_authorized":"Unable to load this article, you may need to sign in first","not_found.try_searching":"Try searching for your answer or just send us a message.","tickets_portal_bad_request.title":"No access to tickets portal","tickets_portal_bad_request.learn_more":"Learn more","tickets_portal_bad_request.send_a_message":"Please contact your admin.","no_articles.title":"Empty Help Center","no_articles.no_articles":"This Help Center doesn't have any articles or collections yet.","preview.invalid_preview":"There is no preview available for {previewType}","reaction_picker.did_this_answer_your_question":"Did this answer your question?","reaction_picker.reaction.disappointed.title":"Disappointed","reaction_picker.reaction.disappointed.aria_label":"Disappointed Reaction","reaction_picker.reaction.neutral.title":"Neutral","reaction_picker.reaction.neutral.aria_label":"Neutral Reaction","reaction_picker.reaction.smiley.title":"Smiley","reaction_picker.reaction.smiley.aria_label":"Smiley Reaction","search.box_placeholder":"Search for articles...","search.no_results":"We couldn't find any articles for:","search.clear_search":"Clear search query","search.successful":"Search results for:","search.submit_btn":"Search for articles","footer.powered_by":"We run on Intercom","footer.social.facebook":"Facebook","footer.social.linkedin":"LinkedIn","footer.social.twitter":"Twitter","tickets.title":"Tickets","tickets.company_selector_option":"{companyName}’s tickets","tickets.all_states":"All states","tickets.filters.company_tickets":"All tickets","tickets.filters.my_tickets":"Created by me","tickets.no_tickets_found":"No tickets found","tickets.navigation.home":"Home","tickets.navigation.tickets_portal":"Tickets portal","tickets.navigation.ticket_details":"Ticket #{ticketId}","tickets.view_conversation":"View conversation","tickets.send_message":"Send us a message","tickets.continue_conversation":"Continue the conversation","tickets.avatar_image.image_alt":"{firstName}’s avatar","tickets.fields.id":"Ticket ID","tickets.fields.type":"Ticket type","tickets.fields.title":"Title","tickets.fields.description":"Description","tickets.fields.created_by":"Created by","tickets.fields.email_for_notification":"You will be notified here and by email","tickets.fields.created_at":"Creation date","tickets.fields.state":"Ticket state","tickets.fields.assignee":"Assignee","tickets.link-block.title":"Tickets portal.","tickets.link-block.description":"Track the progress of all tickets related to your company.","tickets.states.submitted":"Submitted","tickets.states.in_progress":"In progress","tickets.states.waiting_on_customer":"Waiting on you","tickets.states.resolved":"Resolved","tickets.states.description.unassigned.submitted":"We will pick this up soon","tickets.states.description.assigned.submitted":"{assigneeName} will pick this up soon","tickets.states.description.unassigned.in_progress":"We are working on this!","tickets.states.description.assigned.in_progress":"{assigneeName} is working on this!","tickets.states.description.unassigned.waiting_on_customer":"We need more information from you","tickets.states.description.assigned.waiting_on_customer":"{assigneeName} needs more information from you","tickets.states.description.unassigned.resolved":"We have completed your ticket","tickets.states.description.assigned.resolved":"{assigneeName} has completed your ticket","tickets.attributes.boolean.true":"Yes","tickets.attributes.boolean.false":"No"}},"_sentryTraceData":"b2d405b0cd7f2f678f4451e15fed883b-e98e7308c93fdea2-0","_sentryBaggage":"sentry-environment=production,sentry-release=iG0HOKe3PN3yuVPp-t5Xh,sentry-public_key=187f842308a64dea9f1f64d4b1b9c298,sentry-trace_id=b2d405b0cd7f2f678f4451e15fed883b,sentry-sampled=false"},"__N_SSP":true},"page":"/[helpCenterIdentifier]/[locale]/articles/[articleSlug]","query":{"helpCenterIdentifier":"leanpub","locale":"en","articleSlug":"3788293-the-leanpub-faq"},"buildId":"iG0HOKe3PN3yuVPp-t5Xh","assetPrefix":"https://static.intercomassets.com","isFallback":false,"isExperimentalCompile":false,"dynamicIds":[9807],"gssp":true,"scriptLoader":[]}</script></body></html>