CINXE.COM

<!DOCTYPE html>   <html lang="en" dir="ltr" prefix="content: http://purl.org/rss/1.0/modules/content/ dc: http://purl.org/dc/terms/ foaf: http://xmlns.com/foaf/0.1/ og: http://ogp.me/ns# rdfs: http://www.w3.org/2000/01/rdf-schema# schema: http://schema.org/ sioc: http://rdfs.org/sioc/ns# sioct: http://rdfs.org/sioc/types# skos: http://www.w3.org/2004/02/skos/core# xsd: http://www.w3.org/2001/XMLSchema# " class="no-js">  <head> <meta charset="utf-8" /> <meta name="description" content="Transport Canada welcomes your questions, comments and suggestions. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible." /> <link rel="canonical" href="https://tc.canada.ca/en/corporate-services/service-feedback" /> <meta http-equiv="content-language" content="en-CA" /> <meta property="og:site_name" content="Transport Canada" /> <meta property="og:type" content="website" /> <meta property="og:url" content="https://tc.canada.ca/en/corporate-services/service-feedback" /> <meta property="og:title" content="Service Feedback" /> <meta property="og:description" content="Transport Canada welcomes your questions, comments and suggestions. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible." /> <meta name="dcterms.title" content="Service Feedback" /> <meta name="dcterms.creator" content="Transport Canada" /> <meta name="dcterms.subject" content="Transportation" title="gccore" /> <meta name="dcterms.description" content="Transport Canada welcomes your questions, comments and suggestions. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible." /> <meta name="dcterms.publisher" content="AAEZ" /> <meta name="dcterms.contributor" content="AAEZ" /> <meta name="dcterms.date" content="2019-01-21" /> <meta name="dcterms.source" content="AAEZ 19228913" /> <meta name="dcterms.language" content="en-CA" title="ISO639-2/T" /> <meta name="twitter:card" content="summary_large_image" /> <meta name="twitter:description" content="Transport Canada welcomes your questions, comments and suggestions. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible." /> <meta name="twitter:title" content="Service Feedback" /> <meta name="twitter:site" content="@Transport_gc" /> <meta name="twitter:url" content="https://tc.canada.ca/en/corporate-services/service-feedback" /> <meta name="Generator" content="Drupal 10 (https://www.drupal.org)" /> <meta name="MobileOptimized" content="width" /> <meta name="HandheldFriendly" content="true" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <noscript><link rel="stylesheet" href="/libraries/wet-boew/css/noscript.min.css" /> </noscript><link rel="icon" href="/sites/default/files/favicon.ico" type="image/vnd.microsoft.icon" /> <link rel="alternate" hreflang="en" href="https://tc.canada.ca/en/corporate-services/service-feedback" /> <link rel="alternate" hreflang="fr" href="https://tc.canada.ca/fr/services-generaux/retroaction-qualite-service" /> <title>Service Feedback</title> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/core.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/controlgroup.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/checkboxradio.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/resizable.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/button.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/dialog.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/align.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/fieldgroup.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/container-inline.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/clearfix.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/details.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/hidden.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/item-list.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/js.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/nowrap.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/position-container.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/progress.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/reset-appearance.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/resize.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/sticky-header.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/system-status-counter.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/system-status-report-counters.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/system-status-report-general-info.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/tablesort.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/system/css/components/tree-child.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/ckeditor5/css/ckeditor5.dialog.fix.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.form.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.details.toggle.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.message.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.composite.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.options.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.managed_file.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.other.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/css/webform.element.horizontal_rule.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/views/css/views.module.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/assets/vendor/jquery.ui/themes/base/theme.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/custom/invitation_manager/assets/css/Overlay.css?snd70v" /> <link rel="stylesheet" media="all" href="/libraries/theme-gcweb/css/theme.min.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/webform/modules/webform_bootstrap/css/webform_bootstrap.css?snd70v" /> <link rel="stylesheet" media="all" href="/core/modules/layout_discovery/layouts/onecol/onecol.css?snd70v" /> <link rel="stylesheet" media="all" href="/modules/contrib/captcha/css/captcha.css?snd70v" /> <link rel="stylesheet" media="all" href="/themes/contrib/wxt_bootstrap/css/style.css?snd70v" /> <link rel="stylesheet" media="all" href="/themes/custom/op_wxt/css/style.css?snd70v" /> <link rel="stylesheet" media="all" href="/sites/default/files/asset_injector/css/drupal_override_colours-171e57979dc4fdf5af4e3109b4d8af97.css?snd70v" /> <link rel="stylesheet" media="all" href="/sites/default/files/asset_injector/css/extra_space_below_book_title-ff602ad0c9ba3580222f8114a3a4f229.css?snd70v" /> <link rel="stylesheet" media="all" href="/sites/default/files/asset_injector/css/scrollify_generic-719a52bdad3ff479ecb1c3e2a2f95872.css?snd70v" /> <script src="https://use.fontawesome.com/releases/v6.4.0/js/all.js" defer crossorigin="anonymous"></script> <script src="https://use.fontawesome.com/releases/v6.4.0/js/v4-shims.js" defer crossorigin="anonymous"></script> </head> <body class="path-node page-node-type-webform has-glyphicons op-wxt theme-gcweb"> <nav> <ul id="wb-tphp"> <li class="wb-slc"> <a class="wb-sl" href="#wb-cont"> Skip to main content </a> </li> <li class="wb-slc"> <a class="wb-sl" href="#wb-info"> Skip to "About this site" </a> </li> </ul> </nav> <noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-N9BGJ2H" height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript> <div class="dialog-off-canvas-main-canvas" data-off-canvas-main-canvas> <header class="navbar navbar-default" id="navbar"> <div id="wb-bnr" class="container"> <div class="row"> <section id="wb-lng" class="col-xs-3 col-sm-12 pull-right text-right "> <h2 class="wb-inv">Language selection</h2> <div class="region region-language-toggle"> <section class="language-switcher-language-url block block-wxt-library block-wxt-language-blocklanguage-interface clearfix" id="block-op-wxt-languageswitcher" data-block-plugin-id="wxt_language_block:language_interface"> <h2 class="wb-inv">WxT Language switcher</h2> <ul class="links list-inline mrgn-bttm-none"> <li hreflang="fr" data-drupal-link-system-path="node/25783" class="fr"><a href="/fr/services-generaux/retroaction-qualite-service" class="language-link" lang="fr" hreflang="fr" data-drupal-link-system-path="node/25783"><span class="hidden-xs">Français</span><abbr title="Français" class="visible-xs h3 mrgn-tp-sm mrgn-bttm-0 text-uppercase">fr</abbr></a></li></ul> </section> </div> </section> <div class="region col-xs-9 col-sm-5 col-md-4 region-banner"> <div class="brand" property="publisher" typeof="GovernmentOrganization"> <a href="https://canada.ca/en.html" property="url"> <img id="header-logo" src='/libraries/theme-gcweb/assets/sig-blk-en.svg' alt="Government of Canada" property="logo" /> <span class="wb-inv"> / <span lang="fr">Gouvernement du Canada</span> </span> </a> <meta property="name" content="Government of Canada"> <meta property="areaServed" typeof="Country" content="Canada"> <link property="logo" href="/libraries/theme-gcweb/assets/wmms-blk.svg"> </div> </div> <div class="region col-lg-offset-2 col-md-offset-2 col-sm-offset-0 col-xs-12 col-sm-7 col-md-6 region-search"> <section class="custom-search-block-form wxt-search-block-form block clearfix text-right" role="search" data-drupal-selector="custom-search-block-form" id="wb-srch" data-block-plugin-id="custom_search"> <form action="/en/corporate-services/service-feedback" method="post" id="custom-search-block-form" accept-charset="UTF-8" class="search-form search-block-form form-inline" role="search"> <div class="form-item js-form-item form-type-search js-form-type-search form-item-keys js-form-item-keys form-no-label form-group"> <label for="edit-keys" class="control-label sr-only">Search this site</label> <input title="Enter the terms you wish to search for." class="custom_search-keys form-search form-control" data-drupal-selector="edit-keys" placeholder="Search website" type="search" id="edit-keys" name="keys" value="" size="15" maxlength="128" /> </div> <input data-drupal-selector="form-ntimxm-qwnub2kvm8-4g6os2h4iyt9cxdm4dmcexng" type="hidden" name="form_build_id" value="form-ntImxm_QwnUb2KVM8--4g6oS2h4iYT9cXdm4dmceXNg" /><input data-drupal-selector="edit-custom-search-block-form" type="hidden" name="form_id" value="custom_search_block_form" /><div class="form-item js-form-item form-type-select js-form-type-select form-item-paths js-form-item-paths form-group"> <label for="edit-paths" class="control-label">Customize your search</label> <div class="select-wrapper"><select data-drupal-selector="edit-paths" class="form-select form-control" id="edit-paths" name="paths"><option value="search/site?key=[key]" selected="selected">tc.canada.ca </option><option value="https://www.canada.ca/en/sr/srb.html?cdn=canada&st=s&num=10&langs=en&st1rt=1&s5bm3ts21rch=x&q=[key]&_charset_=UTF-8&wb-srch-sub=">canada.ca</option></select></div> </div> <div data-drupal-selector="edit-actions" class="form-actions form-group js-form-wrapper form-wrapper" id="edit-actions"><button class="btn-primary button js-form-submit form-submit btn icon-before" data-drupal-selector="wb-srch-sub" type="submit" id="wb-srch-sub" name="op" value="" title="Search"><span class="icon glyphicon glyphicon-search" aria-hidden="true"></span><span class="wb-inv">Search</span></button></div> </form> </section> </div> </div> </div> <nav aria-labelledby="gcweb-main-menu" class="gcweb-menu" data-trgt="mb-pnl" typeof="SiteNavigationElement"> <div class="container"> <h2 id="gcweb-main-menu" class="wb-inv">Menu</h2> <button type="button" aria-haspopup="true" aria-expanded="false"><span class="wb-inv">Main </span>Menu <span class="expicon glyphicon glyphicon-chevron-down"></span></button> <ul role="menu" aria-orientation="vertical" data-ajax-replace="https://www.canada.ca/content/dam/canada/sitemenu/sitemenu-v2-en.html"> <li role="presentation"> <a href="/en" role="menuitem" data-drupal-link-system-path="<front>">Home</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/jobs.html" role="menuitem">Jobs and the workplace</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/immigration-citizenship.html" role="menuitem">Immigration and citizenship</a> </li> <li role="presentation"> <a href="https://travel.gc.ca/" role="menuitem">Travel and tourism</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/business.html" role="menuitem">Business and industry</a> </li> <li class="slflnk expanded dropdown" role="presentation"> <a href="https://www.canada.ca/en/services/health.html" class="dropdown-toggle item" data-toggle="dropdown" role="menuitem">Health</a> <ul class="sm list-unstyled"> <li role="presentation"> <a href="https://www.canada.ca/en/services/benefits.html" role="menuitem">Benefits</a> </li> <li class="slflnk expanded dropdown" role="presentation"> <a href="https://www.canada.ca/en/services/health.html" role="menuitem">Health – More</a> </li> </ul> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/taxes.html" role="menuitem">Taxes</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/environment.html" role="menuitem">Environment and natural resources</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/defence.html" role="menuitem">National security and defence</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/culture.html" role="menuitem">Culture, history and sport</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/policing.html" role="menuitem">Policing, justice and emergencies</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/transport.html" role="menuitem">Transport and infrastructure</a> </li> <li role="presentation"> <a href="http://international.gc.ca/world-monde/index.aspx?lang=eng" role="menuitem">Canada and the world</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/finance.html" role="menuitem">Money and finances</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/services/finance.html" role="menuitem">Science and innovation</a> </li> </ul> </div> </nav> <div class="region region-breadcrumb"> <nav id="wb-bc" property="breadcrumb" aria-labelledby="breadcrumbTitle"> <h2 id="breadcrumbTitle">You are here</h2> <div class="container"> <ol class="breadcrumb"> <li > <a href="https://www.canada.ca/en.html">Canada.ca</a> </li> <li > <a href="/en">Transport Canada</a> </li> <li > <a href="/en/corporate-services">Corporate Services</a> </li> </ol> </div> </nav> </div> </header> <div class="container"> <div class="row"> <div class="highlighted col-md-12"> <div class="region region-highlighted"> <div data-drupal-messages-fallback class="hidden"></div> </div> </div> <main property="mainContentOfPage" class="col-sm-12 main-container container js-quickedit-main-content"> <div class="region region-header"> <h1 id="wb-cont"> <span>Service Feedback</span> </h1> </div> <section> <a id="main-content"></a> <div class="region region-content"> <article data-history-node-id="25783" class="webform full clearfix"> <div class="content"> <div class="layout layout--onecol"> <div class="layout__region layout__region--content"> <section data-block-plugin-id="op_from_org" class="block block-openplus block-op-from-org clearfix"> <p class="gc-byline"><strong>From: <a href="/en">Transport Canada</a></strong></p> </section> <div class="views-element-container block block-views block-views-blocknavigation-buttons-block-1 clearfix" data-block-plugin-id="views_block:navigation_buttons-block_1"> <div class="form-group"><div class="view view-navigation-buttons view-id-navigation_buttons view-display-id-block_1 js-view-dom-id-b51109d008937df70c597dac7e9fea0b5ea9836f53e038ad293c9aaa87dfa3a0"> <div class="view-content"> <div class="item-list"> <ul class="toc lst-spcd col-md-12"> <li class="col-md-4 col-sm-6"><div class="views-field views-field-field-navigation"><div class="field-content"></div></div></li> </ul> </div> </div> </div> </div> </div> <div data-block-plugin-id="field_block:node:webform:body" class="block block-layout-builder block-field-blocknodewebformbody clearfix"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p>You can submit service feedback to Transport Canada if you have a compliment, complaint or comment about the service we provided. The feedback you submit will help the department identify service issues and trends, which will help us ensure professional, consistent and standardized service delivery to all of our clients.</p> <p>Transport Canada is committed to service excellence.</p> <h2>What is service feedback?</h2> <p>Service compliments, comments or complaints are related to <strong>how</strong> the service was delivered by the department. This could include, but is not limited to, the following:</p> <ul> <li>timeliness of service provided</li> <li>accuracy of service or authorization received</li> <li>accessibility of information</li> <li>the process to obtain a service or authorization (ie: complexity of a process or efficiency of process)</li> <li>staff behaviour</li> </ul> <p>If your service feedback relates to an operational issue or departmental decision, and does not relate to a service matter, other options are available for <a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="1ba3e691-040e-4c68-bade-c51a9c7191d2" href="/en/corporate-services/contact-transport-canada" title="Contact Transport Canada">contacting the department</a>.</p> <h3>Air travel complaints</h3> <p>If you experienced a problem, you should first contact your airline to resolve it. If that does not work, you can file a complaint with the Canadian Transportation Authority (CTA). The CTA processes complaints and settles disputes between travellers and airlines.</p> <p>Learn more about <a href="https://rppa-appr.ca/eng/know-your-rights"> Air Passenger Protection</a>.</p> <h2>Response Time</h2> <p>Transport Canada strives to respond to service feedback complaint, comment or compliment within 30 working days after receiving the completed service feedback form.</p> <h2>Related</h2> <ul> <li><a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="aca5fa40-0b46-4706-a307-17646c0c97fb" href="/en/corporate-services/transport-canada-service-charter" title="Transport Canada Service Charter">Transport Canada Service Charter</a></li> </ul> </div> </div> <div data-block-plugin-id="field_block:node:webform:webform" class="block block-layout-builder block-field-blocknodewebformwebform clearfix"> <div class="field field--name-webform field--type-webform field--label-hidden field--item"><form class="webform-submission-form webform-submission-add-form webform-submission-service-feedback-form webform-submission-service-feedback-add-form webform-submission-service-feedback-node-25783-form webform-submission-service-feedback-node-25783-add-form js-webform-details-toggle webform-details-toggle" data-drupal-selector="webform-submission-service-feedback-node-25783-add-form" enctype="multipart/form-data" action="/en/corporate-services/service-feedback" method="post" id="webform-submission-service-feedback-node-25783-add-form" accept-charset="UTF-8"> <section data-drupal-selector="edit-feedback" class="js-form-item form-item js-form-wrapper form-wrapper webform-section" id="edit-feedback"> <h2 class="webform-section-title">Service feedback form</h2> <div class="webform-section-wrapper"> <fieldset data-drupal-selector="edit-how-can-we-help" class="radios--wrapper fieldgroup form-composite webform-composite-visible-title required js-webform-type-radios webform-type-radios js-form-item form-item js-form-wrapper form-wrapper" id="edit-how-can-we-help--wrapper"> <legend id="edit-how-can-we-help--wrapper-legend"> <span class="fieldset-legend js-form-required form-required">How can we help?</span> </legend> <div class="fieldset-wrapper"> <div id="edit-how-can-we-help" class="js-webform-radios webform-options-display-one-column"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-how-can-we-help js-form-item-how-can-we-help radio"> <label for="edit-how-can-we-help-question-comment" class="control-label option"><input data-drupal-selector="edit-how-can-we-help-question-comment" class="form-radio" type="radio" id="edit-how-can-we-help-question-comment" name="how_can_we_help" value="question-comment" />I have a question, comment or suggestion to make</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-how-can-we-help js-form-item-how-can-we-help radio"> <label for="edit-how-can-we-help-complaint" class="control-label option"><input data-drupal-selector="edit-how-can-we-help-complaint" class="form-radio" type="radio" id="edit-how-can-we-help-complaint" name="how_can_we_help" value="complaint" />I have a complaint or had a bad experience</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-how-can-we-help js-form-item-how-can-we-help radio"> <label for="edit-how-can-we-help-praise" class="control-label option"><input data-drupal-selector="edit-how-can-we-help-praise" class="form-radio" type="radio" id="edit-how-can-we-help-praise" name="how_can_we_help" value="praise" />I have received great service and would like to let you know</label> </div> </div> </div> </fieldset> <hr data-drupal-selector="edit-horizontal-rule" class="webform-horizontal-rule" id="edit-horizontal-rule" /> <fieldset data-drupal-selector="edit-which-program-group" class="js-webform-radios-other webform-radios-other webform-radios-other--wrapper fieldgroup form-composite webform-composite-visible-title js-webform-type-webform-radios-other webform-type-webform-radios-other js-form-item form-item js-form-wrapper form-wrapper" id="edit-which-program-group"> <legend id="edit-which-program-group-legend"> <span class="fieldset-legend">Which program, group or unit is this about?</span> </legend> <div class="fieldset-wrapper"> <div id="edit-which-program-group-radios" class="js-webform-radios webform-options-display-one-column"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-aviation-security" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-aviation-security" class="form-radio" type="radio" id="edit-which-program-group-radios-aviation-security" name="which_program_group[radios]" value="Aviation Security" />Aviation Security</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-civil-aviation" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-civil-aviation" class="form-radio" type="radio" id="edit-which-program-group-radios-civil-aviation" name="which_program_group[radios]" value="Civil Aviation" />Civil Aviation</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-communications" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-communications" class="form-radio" type="radio" id="edit-which-program-group-radios-communications" name="which_program_group[radios]" value="Communications" />Communications</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-corporate-services" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-corporate-services" class="form-radio" type="radio" id="edit-which-program-group-radios-corporate-services" name="which_program_group[radios]" value="Corporate Services" />Corporate Services</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-marine-safety-and-security" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-marine-safety-and-security" class="form-radio" type="radio" id="edit-which-program-group-radios-marine-safety-and-security" name="which_program_group[radios]" value="Marine Safety and Security" />Marine Safety and Security</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-policy" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-policy" class="form-radio" type="radio" id="edit-which-program-group-radios-policy" name="which_program_group[radios]" value="Policy" />Policy</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-programs" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-programs" class="form-radio" type="radio" id="edit-which-program-group-radios-programs" name="which_program_group[radios]" value="Programs" />Programs</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-rail-safety" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-rail-safety" class="form-radio" type="radio" id="edit-which-program-group-radios-rail-safety" name="which_program_group[radios]" value="Rail Safety" />Rail Safety</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-road-safety" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-road-safety" class="form-radio" type="radio" id="edit-which-program-group-radios-road-safety" name="which_program_group[radios]" value="Road Safety" />Road Safety</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-surface-and-intermodal-security" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-surface-and-intermodal-security" class="form-radio" type="radio" id="edit-which-program-group-radios-surface-and-intermodal-security" name="which_program_group[radios]" value="Surface and Intermodal Security" />Surface and Intermodal Security</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-dont-know-or-not-sure" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-dont-know-or-not-sure" class="form-radio" type="radio" id="edit-which-program-group-radios-dont-know-or-not-sure" name="which_program_group[radios]" value="Don't know or not sure" />Don't know or not sure</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-program-group-radios js-form-item-which-program-group-radios radio"> <label for="edit-which-program-group-radios-other-" class="control-label option"><input data-drupal-selector="edit-which-program-group-radios-other-" class="form-radio" type="radio" id="edit-which-program-group-radios-other-" name="which_program_group[radios]" value="_other_" />Other - please specify:</label> </div> </div> <div class="js-webform-radios-other-input webform-radios-other-input form-item js-form-item form-type-textfield js-form-type-textfield form-item-which-program-group-other js-form-item-which-program-group-other form-group"> <label for="edit-which-program-group-other" class="control-label">Other - please specify:</label> <input data-drupal-selector="edit-which-program-group-other" class="form-text form-control" type="text" id="edit-which-program-group-other" name="which_program_group[other]" value="" size="60" maxlength="255" placeholder="Enter other…" /> </div> </div> </fieldset> <fieldset data-drupal-selector="edit-which-region" class="radios--wrapper fieldgroup form-composite webform-composite-visible-title required js-webform-type-radios webform-type-radios js-form-item form-item js-form-wrapper form-wrapper" id="edit-which-region--wrapper"> <legend id="edit-which-region--wrapper-legend"> <span class="fieldset-legend js-form-required form-required">Which region were you dealing with?</span> </legend> <div class="fieldset-wrapper"> <div id="edit-which-region" class="js-webform-radios webform-options-display-one-column"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-atlantic" class="control-label option"><input data-drupal-selector="edit-which-region-atlantic" class="form-radio" type="radio" id="edit-which-region-atlantic" name="which_region" value="Atlantic" />Atlantic</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-ontario" class="control-label option"><input data-drupal-selector="edit-which-region-ontario" class="form-radio" type="radio" id="edit-which-region-ontario" name="which_region" value="Ontario" />Ontario</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-ottawaheadquarters" class="control-label option"><input data-drupal-selector="edit-which-region-ottawaheadquarters" class="form-radio" type="radio" id="edit-which-region-ottawaheadquarters" name="which_region" value="Ottawa/Headquarters" />Ottawa/Headquarters</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-pacific" class="control-label option"><input data-drupal-selector="edit-which-region-pacific" class="form-radio" type="radio" id="edit-which-region-pacific" name="which_region" value="Pacific" />Pacific</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-prairie-and-northern" class="control-label option"><input data-drupal-selector="edit-which-region-prairie-and-northern" class="form-radio" type="radio" id="edit-which-region-prairie-and-northern" name="which_region" value="Prairie and Northern" />Prairie and Northern</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-quebec" class="control-label option"><input data-drupal-selector="edit-which-region-quebec" class="form-radio" type="radio" id="edit-which-region-quebec" name="which_region" value="Quebec" />Quebec</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-which-region js-form-item-which-region radio"> <label for="edit-which-region-dont-know-or-not-sure" class="control-label option"><input data-drupal-selector="edit-which-region-dont-know-or-not-sure" class="form-radio" type="radio" id="edit-which-region-dont-know-or-not-sure" name="which_region" value="Don't know or not sure" />Don't know or not sure</label> </div> </div> </div> </fieldset> <fieldset data-drupal-selector="edit-is-this-about" class="js-webform-checkboxes-other webform-checkboxes-other full-width webform-checkboxes-other--wrapper fieldgroup form-composite webform-composite-visible-title required js-webform-type-webform-checkboxes-other webform-type-webform-checkboxes-other js-form-item form-item js-form-wrapper form-wrapper" id="edit-is-this-about"> <legend> <span class="fieldset-legend js-form-required form-required">Is this about (select all that apply):</span> </legend> <div class="fieldset-wrapper"> <div id="edit-is-this-about-checkboxes" class="js-webform-checkboxes webform-options-display-one-column form-checkboxes"><div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-accessibility-of-the-information-or-service js-form-item-is-this-about-checkboxes-accessibility-of-the-information-or-service checkbox"> <label for="edit-is-this-about-checkboxes-accessibility-of-the-information-or-service" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-accessibility-of-the-information-or-service" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-accessibility-of-the-information-or-service" name="is_this_about[checkboxes][Accessibility of the information or service]" value="Accessibility of the information or service" />Accessibility of the information or service</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-accuracy-of-the-service-or-product-received js-form-item-is-this-about-checkboxes-accuracy-of-the-service-or-product-received checkbox"> <label for="edit-is-this-about-checkboxes-accuracy-of-the-service-or-product-received" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-accuracy-of-the-service-or-product-received" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-accuracy-of-the-service-or-product-received" name="is_this_about[checkboxes][Accuracy of the service or product received]" value="Accuracy of the service or product received" />Accuracy of the service or product received</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-fee-payment-for-a-service js-form-item-is-this-about-checkboxes-fee-payment-for-a-service checkbox"> <label for="edit-is-this-about-checkboxes-fee-payment-for-a-service" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-fee-payment-for-a-service" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-fee-payment-for-a-service" name="is_this_about[checkboxes][Fee payment for a service]" value="Fee payment for a service" />Fee payment for a service</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-process-followed-ie-complexity-efficiency-etc js-form-item-is-this-about-checkboxes-process-followed-ie-complexity-efficiency-etc checkbox"> <label for="edit-is-this-about-checkboxes-process-followed-ie-complexity-efficiency-etc" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-process-followed-ie-complexity-efficiency-etc" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-process-followed-ie-complexity-efficiency-etc" name="is_this_about[checkboxes][Process followed (i.e. complexity, efficiency, etc...)]" value="Process followed (i.e. complexity, efficiency, etc...)" />Process followed (i.e. complexity, efficiency, etc...)</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-staff-behavior js-form-item-is-this-about-checkboxes-staff-behavior checkbox"> <label for="edit-is-this-about-checkboxes-staff-behavior" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-staff-behavior" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-staff-behavior" name="is_this_about[checkboxes][Staff behavior]" value="Staff behavior" />Staff behavior</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-timelineness-of-service-provided js-form-item-is-this-about-checkboxes-timelineness-of-service-provided checkbox"> <label for="edit-is-this-about-checkboxes-timelineness-of-service-provided" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-timelineness-of-service-provided" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-timelineness-of-service-provided" name="is_this_about[checkboxes][Timelineness of service provided]" value="Timelineness of service provided" />Timelineness of service provided</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes-transport-canada-policies-processes-or-services js-form-item-is-this-about-checkboxes-transport-canada-policies-processes-or-services checkbox"> <label for="edit-is-this-about-checkboxes-transport-canada-policies-processes-or-services" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-transport-canada-policies-processes-or-services" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-transport-canada-policies-processes-or-services" name="is_this_about[checkboxes][Transport Canada policies, processes or services]" value="Transport Canada policies, processes or services" />Transport Canada policies, processes or services</label> </div> <div class="form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-is-this-about-checkboxes--other- js-form-item-is-this-about-checkboxes--other- checkbox"> <label for="edit-is-this-about-checkboxes-other-" class="control-label option"><input data-drupal-selector="edit-is-this-about-checkboxes-other-" class="form-checkbox" type="checkbox" id="edit-is-this-about-checkboxes-other-" name="is_this_about[checkboxes][_other_]" value="_other_" />Other issue - please specify:</label> </div> </div> <div class="js-webform-checkboxes-other-input webform-checkboxes-other-input form-item js-form-item form-type-textfield js-form-type-textfield form-item-is-this-about-other js-form-item-is-this-about-other form-group"> <label for="edit-is-this-about-other" class="control-label">Other issue - please specify:</label> <input data-drupal-selector="edit-is-this-about-other" class="form-text form-control" type="text" id="edit-is-this-about-other" name="is_this_about[other]" value="" size="60" maxlength="255" placeholder="Enter other…" /> </div> </div> </fieldset> </div> </section> <section class="js-webform-states-hidden js-form-item form-item js-form-wrapper form-wrapper webform-section" data-drupal-selector="edit-question-comment-or-suggestion" data-drupal-states="{"visible":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022how_can_we_help\u0022]":{"value":"question-comment"}}}" id="edit-question-comment-or-suggestion"> <h2 class="webform-section-title">Question, comment or suggestion</h2> <div class="webform-section-wrapper"> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-your-question-comment-or-sug js-form-item-your-question-comment-or-sug form-group"> <label for="edit-your-question-comment-or-sug" class="control-label">What is your question, comment or suggestion?</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-your-question-comment-or-sug" id="edit-your-question-comment-or-sug" name="your_question_comment_or_sug" rows="5" cols="60"></textarea> </div> </div> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-anything-else js-form-item-anything-else form-group"> <label for="edit-anything-else" class="control-label">Is there anything else we can do to improve our service?</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-anything-else" id="edit-anything-else" name="anything_else" rows="5" cols="60"></textarea> </div> </div> </div> </section> <section class="js-webform-states-hidden js-form-item form-item js-form-wrapper form-wrapper webform-section" data-drupal-selector="edit-complaint" data-drupal-states="{"visible":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022how_can_we_help\u0022]":{"value":"complaint"}}}" id="edit-complaint"> <h2 class="webform-section-title">Complaint or bad experience</h2> <div class="webform-section-wrapper"> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-about-complaint js-form-item-about-complaint form-group"> <label for="edit-about-complaint" class="control-label">Tell us about your complaint or bad experience. Please provide as much information about the situation or circumstances so we can understand what you went through.</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-about-complaint" data-drupal-states="{"required":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022how_can_we_help\u0022]":{"value":"complaint"}}}" id="edit-about-complaint" name="about_complaint" rows="5" cols="60"></textarea> </div> </div> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-prior-actions js-form-item-prior-actions form-group"> <label for="edit-prior-actions" class="control-label">Prior to today, have you done anything to try and address this? If so, please indicate who you may have spoken with and when it took place.</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-prior-actions" id="edit-prior-actions" name="prior_actions" rows="5" cols="60"></textarea> </div> </div> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-how-to-address js-form-item-how-to-address form-group"> <label for="edit-how-to-address" class="control-label">How would you like us to address this issue?</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-how-to-address" id="edit-how-to-address" name="how_to_address" rows="5" cols="60"></textarea> </div> </div> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-what-to-improve js-form-item-what-to-improve form-group"> <label for="edit-what-to-improve" class="control-label">What do you think we should do to improve our service?</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-what-to-improve" id="edit-what-to-improve" name="what_to_improve" rows="5" cols="60"></textarea> </div> </div> </div> </section> <section class="js-webform-states-hidden js-form-item form-item js-form-wrapper form-wrapper webform-section" data-drupal-selector="edit-great-service" data-drupal-states="{"visible":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022how_can_we_help\u0022]":{"value":"praise"}}}" id="edit-great-service"> <h2 class="webform-section-title">Great service</h2> <div class="webform-section-wrapper"> <div class="form-item js-form-item form-type-textarea js-form-type-textarea form-item-describe-great-service js-form-item-describe-great-service form-group"> <label for="edit-describe-great-service" class="control-label">Describe the great service you received and what made it so. If possible, please provide the name of the individual who assisted you so we can let them know!</label> <div class="form-textarea-wrapper"> <textarea class="full-width form-textarea form-control resize-vertical" data-drupal-selector="edit-describe-great-service" id="edit-describe-great-service" name="describe_great_service" rows="5" cols="60"></textarea> </div> </div> </div> </section> <div id="ajax-wrapper" class="form-group"><div class="form-item js-form-item form-type-managed-file js-form-type-managed-file form-item-attachments js-form-item-attachments form-group"> <label for="edit-attachments-upload" id="edit-attachments--label" class="control-label">Attachments</label> <div id="edit-attachments" class="js-form-managed-file form-managed-file"> <div class="webform-managed-file-placeholder managed-file-placeholder form-group js-form-wrapper form-wrapper" data-drupal-selector="edit-attachments-file-placeholder" id="edit-attachments-file-placeholder">Upload attachment(s) to support my complaint, question, comment or suggestion.</div> <input data-drupal-selector="edit-attachments-upload" multiple="multiple" class="js-form-file form-file form-control" type="file" id="edit-attachments-upload" name="files[attachments][]" size="22" /><button class="js-hide button js-form-submit form-submit btn-primary btn icon-before" data-drupal-selector="edit-attachments-upload-button" formnovalidate="formnovalidate" type="submit" id="edit-attachments-upload-button" name="attachments_upload_button" value="Upload"><span class="icon glyphicon glyphicon-upload" aria-hidden="true"></span> Upload</button><input data-drupal-selector="edit-attachments-fids" type="hidden" name="attachments[fids]" /> </div> <div class="description help-block"> <div id="edit-attachments--description" class="webform-element-description form-group"> Maximum 3 files.<br>256 MB limit.<br>Allowed types: <code>gif, jpg, jpeg, png, bmp, tif, tiff, pict, psd, txt, rtf, odf, pdf, doc, docx</code>. </div> </div> </div> </div><section data-drupal-selector="edit-permission-to-contact" class="js-form-item form-item js-form-wrapper form-wrapper webform-section" id="edit-permission-to-contact"> <h2 class="webform-section-title">Permission to contact you</h2> <div class="webform-section-wrapper"> <fieldset data-drupal-selector="edit-can-tc-contact-you" class="radios--wrapper fieldgroup form-composite webform-composite-visible-title required js-webform-type-radios webform-type-radios js-form-item form-item js-form-wrapper form-wrapper" id="edit-can-tc-contact-you--wrapper"> <legend id="edit-can-tc-contact-you--wrapper-legend"> <span class="fieldset-legend js-form-required form-required">Can Transport Canada contact you to respond to your inquiry or if we have any further questions? </span> </legend> <div class="fieldset-wrapper"> <div id="edit-can-tc-contact-you" class="js-webform-radios webform-options-display-one-column"><div class="form-item js-form-item form-type-radio js-form-type-radio form-item-can-tc-contact-you js-form-item-can-tc-contact-you radio"> <label for="edit-can-tc-contact-you-1" class="control-label option"><input data-drupal-selector="edit-can-tc-contact-you-1" class="form-radio" type="radio" id="edit-can-tc-contact-you-1" name="can_tc_contact_you" value="1" />Yes</label> </div> <div class="form-item js-form-item form-type-radio js-form-type-radio form-item-can-tc-contact-you js-form-item-can-tc-contact-you radio"> <label for="edit-can-tc-contact-you-0" class="control-label option"><input data-drupal-selector="edit-can-tc-contact-you-0" class="form-radio" type="radio" id="edit-can-tc-contact-you-0" name="can_tc_contact_you" value="0" />No</label> </div> </div> </div> </fieldset> <div class="js-webform-states-hidden js-form-wrapper" data-drupal-states="{"visible":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022can_tc_contact_you\u0022]":{"value":"1"}}}"><fieldset data-drupal-selector="edit-provide-your-contact" class="op-webform-contact--wrapper fieldgroup form-composite webform-composite-hidden-title js-webform-type-op-webform-contact webform-type-op-webform-contact js-form-item form-item js-form-wrapper form-wrapper" id="edit-provide-your-contact--wrapper"> <legend> <span class="visually-hidden fieldset-legend">Please provide your contact information:</span> </legend> <div class="fieldset-wrapper"> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-provide-your-contact-first-name js-form-item-provide-your-contact-first-name form-group"> <label for="edit-provide-your-contact-first-name" class="control-label">First name</label> <input data-drupal-selector="edit-provide-your-contact-first-name" class="form-text form-control" type="text" id="edit-provide-your-contact-first-name" name="provide_your_contact[first_name]" value="" size="60" maxlength="255" data-drupal-states="{"required":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022can_tc_contact_you\u0022]":{"value":"1"}}}" /> </div> <div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-provide-your-contact-last-name js-form-item-provide-your-contact-last-name form-group"> <label for="edit-provide-your-contact-last-name" class="control-label">Last name</label> <input data-drupal-selector="edit-provide-your-contact-last-name" class="form-text form-control" type="text" id="edit-provide-your-contact-last-name" name="provide_your_contact[last_name]" value="" size="60" maxlength="255" data-drupal-states="{"required":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022can_tc_contact_you\u0022]":{"value":"1"}}}" /> </div> <div class="form-item js-form-item form-type-email js-form-type-email form-item-provide-your-contact-email js-form-item-provide-your-contact-email form-group"> <label for="edit-provide-your-contact-email" class="control-label">Email</label> <input data-drupal-selector="edit-provide-your-contact-email" class="form-email form-control" type="email" id="edit-provide-your-contact-email" name="provide_your_contact[email]" value="" size="60" maxlength="254" data-drupal-states="{"required":{".webform-submission-service-feedback-node-25783-add-form :input[name=\u0022can_tc_contact_you\u0022]":{"value":"1"}}}" /> </div> <div class="form-item js-form-item form-type-tel js-form-type-tel form-item-provide-your-contact-phone js-form-item-provide-your-contact-phone form-group"> <label for="edit-provide-your-contact-phone" class="control-label">Phone</label> <input data-drupal-selector="edit-provide-your-contact-phone" class="form-tel form-control" type="tel" id="edit-provide-your-contact-phone" name="provide_your_contact[phone]" value="" size="30" maxlength="128" /> </div> </div> </fieldset> </div><div class="alert alert-warning form-item js-form-item form-type-checkbox js-form-type-checkbox form-item-authorize js-form-item-authorize checkbox"> <label for="edit-authorize" class="control-label option js-form-required form-required"><input data-drupal-selector="edit-authorize" class="form-checkbox required" type="checkbox" id="edit-authorize" name="authorize" value="1" required="required" aria-required="true" />I authorize Transport Canada to review my feedback and further certify that the information given on this form or in the attached document is, to the best of my knowledge, correct and complete.</label> </div> </div> </section> <div id="edit-privacy-text" class="form-item js-form-item form-type-processed-text js-form-type-processed-text form-item- js-form-item- form-no-label form-group"> <h2>Security and Privacy</h2> <p>The personal information provided on this form is collected under the authority of the <em>Financial Administration Act</em>. Providing information on this form is voluntary. This information is required to respond to your comments and/or complaints, as well as to help the department improve service delivery. The personal information collected is described in a Personal Information Bank entitled Outreach Activities TC PSU 938. Under the provisions of the <em>Privacy Act</em>, individuals have the right of access to, correction of and protection of their personal information. All personal information provided on this form will be handled in accordance with the provisions of the <em>Privacy Act</em> and other applicable laws. Please do not disclose information that is considered confidential.</p> </div> <div data-drupal-selector="edit-captcha" class="captcha captcha-type-challenge--math"> <div class="captcha__element"> <input data-drupal-selector="edit-captcha-sid" type="hidden" name="captcha_sid" value="1595633" /><input data-drupal-selector="edit-captcha-token" type="hidden" name="captcha_token" value="k68SI7gCsjddTCdyYpmjdvkzTsY7RrswzXNfbyoFIME" /><div class="form-item js-form-item form-type-textfield js-form-type-textfield form-item-captcha-response js-form-item-captcha-response form-group"> <label for="edit-captcha-response" class="control-label js-form-required form-required">Math question</label> 5 + 5 = <input autocomplete="off" data-drupal-selector="edit-captcha-response" aria-describedby="edit-captcha-response--description" class="form-text required form-control" type="text" id="edit-captcha-response" name="captcha_response" value="" size="4" maxlength="2" required="required" aria-required="true" /> <div id="edit-captcha-response--description" class="description help-block"> Solve this simple math problem and enter the result. E.g. for 1+3, enter 4. </div> </div> </div> </div> <input data-drupal-selector="form-jwyksm81ovuivnoljakkzqxiszjguwyd2t-k4n5ibxs" type="hidden" name="form_build_id" value="form-JWYksm81oVuIVnOljakkzqXisZJGUWYd2t-K4n5iBxs" /><input data-drupal-selector="edit-webform-submission-service-feedback-node-25783-add-form" type="hidden" name="form_id" value="webform_submission_service_feedback_node_25783_add_form" /><div data-drupal-selector="edit-actions" class="form-actions form-group js-form-wrapper form-wrapper" id="edit-actions"><button class="webform-button--submit button button--primary js-form-submit form-submit btn-primary btn" data-drupal-selector="edit-submit" type="submit" id="edit-submit" name="op" value="Submit">Submit</button> </div> </form> </div> </div> </div> </div> </div> </article> </div> <div class="pagedetails-wrapper"> <div class="pagedetails region region-content-footer"> <div class="row"> <div id="block-reportaproblembutton" class="col-sm-6 col-md-5 col-lg-4 block block-block-content block-block-contentcb6b24ed-c729-44f2-ae17-d0cd576c8632 clearfix" data-block-plugin-id="block_content:cb6b24ed-c729-44f2-ae17-d0cd576c8632"> <div class="field field--name-body field--type-text-with-summary field--label-hidden field--item"><p><a class="btn btn-default" href="#" id="tc-feedback-link">Report a problem with this page</a></p> </div> </div> <div id="block-op-wxt-sharewidgetblock" class="col-sm-4 col-md-3 col-sm-offset-2 col-md-offset-4 col-lg-offset-5 block block-wxt-library block-share-widget-block clearfix" data-block-plugin-id="share_widget_block"> <div class="wb-share mrgn-bttm-sm pull-right" data-wb-share='{"filter":["facebook","gmail","twitter"],"pnlId":"pnl1","lnkClass":"btn btn-default"}'></div> </div> <div id="block-datemodifiedfield-date-publishedblock-2" class="col-sm-12 col-md-12 col-lg-12 block block-openplus block-op-date-modified clearfix" data-block-plugin-id="op_date_modified"> <div class="datemod mrgn-bttm-lg"><dl id="wb-dtmd"> <dt>Date modified:</dt> <dd><time property="dateModified">2019-01-21</time></dd></dl></div> </div> </div> </div> </div> </section> </main> </div> </div> <footer id="wb-info"> <h2 class="wb-inv">About this site</h2> <div class="landscape"> <div class="region region-footer"> <div class="gc-contextual"> <nav id="block-op-wxt-footer-contextual" data-block-plugin-id="system_menu_block:footer-contextual" class="container wb-navcurr" aria-labelledby="gc-department-menu"> <h3 id="gc-department-menu">Transport Canada</h3> <ul class="list-unstyled colcount-sm-2 colcount-md-3"> <li > <a href="/en/corporate-services/contact-transport-canada" title="Contact Transport Canada" data-drupal-link-system-path="node/28209">Contact us</a> </li> <li > <a href="/en/corporate-services/jobs-transport-canada" title="Job opportunities" data-drupal-link-system-path="node/25780">Job opportunities</a> </li> </ul> </nav> </div> <div class="gc-main-footer"> <nav id="block-op-wxt-footer-top" data-block-plugin-id="system_menu_block:footer-top" class="container wb-navcurr" aria-labelledby="gcweb-menu-footertop"> <h3 id="gcweb-menu-footertop">Government of Canada</h3> <ul class="list-unstyled colcount-sm-2 colcount-md-3"> <li > <a href="https://www.canada.ca/en/contact.html" title="All Contacts section.">All Contacts</a> </li> <li > <a href="https://www.canada.ca/en/government/dept.html" title="Departments and agencies section.">Departments and agencies</a> </li> <li > <a href="https://www.canada.ca/en/government/system.html" title="About government section.">About government</a> </li> </ul> </nav> </div> <div class="gc-main-footer"> <nav id="block-op-wxt-footer" data-block-plugin-id="system_menu_block:footer" class="container wb-navcurr pad-tp-0" aria-labelledby="themes-and-topics"> <h4 id="themes-and-topics"> <span class="wb-inv">Themes and topics</span> </h4> <ul class="list-unstyled colcount-sm-2 colcount-md-3"> <li > <a href="https://www.canada.ca/en/contact.html" title="Contact us section.">Contact us</a> </li> <li > <a href="https://www.canada.ca/en/government/dept.html" title="Departments and agencies section.">Departments and agencies</a> </li> <li > <a href="https://www.canada.ca/en/government/publicservice.html" title="Public service and military section.">Public service and military</a> </li> <li > <a href="https://www.canada.ca/en/news.html" title="News section.">News</a> </li> <li > <a href="https://www.canada.ca/en/government/system/laws.html" title="Treaties, laws and regulations section.">Treaties, laws and regulations</a> </li> <li > <a href="https://www.canada.ca/en/transparency/reporting.html" title="Government-wide reporting section.">Government-wide reporting</a> </li> <li > <a href="https://pm.gc.ca/eng" title="Prime Minister section.">Prime Minister</a> </li> <li > <a href="https://www.canada.ca/en/government/system.html" title="How government works section.">How government works</a> </li> <li > <a href="http://open.canada.ca/en" title="Open government section.">Open government</a> </li> <li > <a href="https://www.canada.ca/en/services/culture.html" title="Culture, history and sport section.">Culture, history and sport</a> </li> <li > <a href="https://www.canada.ca/en/services/policing.html" title="Policing, justice and emergencies section.">Policing, justice and emergencies</a> </li> <li > <a href="https://www.canada.ca/en/services/transport.html" title="Transport and infrastructure section.">Transport and infrastructure</a> </li> <li > <a href="https://international.gc.ca/world-monde/index.aspx?lang=eng" title="Canada and the world section.">Canada and the world</a> </li> <li > <a href="https://www.canada.ca/en/services/finance.html" title="Money and finance section.">Money and finance</a> </li> <li > <a href="https://www.canada.ca/en/services/science.html" title="Science and innovation section.">Science and innovation</a> </li> <li > <a href="https://www.canada.ca/en/services/indigenous-peoples.html" title="Indigenous peoples section.">Indigenous peoples</a> </li> <li > <a href="https://www.canada.ca/en/services/veterans.html" title="Veterans and military section.">Veterans and military</a> </li> <li > <a href="https://www.canada.ca/en/services/youth.html" title="Youth section.">Youth</a> </li> </ul> </nav> </div> </div> </div> <div class="brand"> <div class="container"> <div class="row"> <div class="region region-branding"> <nav role="navigation" aria-labelledby="block-op-wxt-brand-menu" id="block-op-wxt-brand" data-block-plugin-id="system_menu_block:brand" class="col-md-10 ftr-urlt-lnk"> <h2 class="wb-inv" id="block-op-wxt-brand-menu">Brand</h2> <ul role="menu"> <li role="presentation"> <a href="https://www.canada.ca/en/social.html" title="Social media section." role="menuitem">Social media</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/mobile.html" title="Mobile applications section." role="menuitem">Mobile applications</a> </li> <li role="presentation"> <a href="https://www1.canada.ca/en/newsite.html" title="About Canada.ca section." role="menuitem">About Canada.ca</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/transparency/terms.html" title="Terms and conditions section." role="menuitem">Terms and conditions</a> </li> <li role="presentation"> <a href="https://www.canada.ca/en/transparency/privacy.html" title="Privacy section." role="menuitem">Privacy</a> </li> </ul> </nav> </div> <div class="col-xs-6 visible-sm visible-xs tofpg"> <a href="#wb-cont">Top of Page<span class="glyphicon glyphicon-chevron-up"></span></a> </div> <div class="col-xs-6 col-md-2 text-right"> <img src='/libraries/theme-gcweb/assets/wmms-blk.svg' alt='Symbol of the Government of Canada' /> </div> </div> </div> </div> </footer> </div> <script type="application/json" data-drupal-selector="drupal-settings-json">{"path":{"baseUrl":"\/","pathPrefix":"en\/","currentPath":"node\/25783","currentPathIsAdmin":false,"isFront":false,"currentLanguage":"en"},"pluralDelimiter":"\u0003","suppressDeprecationErrors":true,"ajaxPageState":{"libraries":"eJyFkmt2hCAMhTfEyJI4ESPGAUJJ1LGrL_Zx2o4z7R-Ue7-TwA0gguooz-iVq_UidqhLgeh4xVppQOc58lLFwBnFm1ZwUsCj6zHy5nrmq1PSiI948ZVjpHF3ATNW8vfQLFa9GxGHHvy16SMf_WNzTSut0voVq8xRqRgPRf0EtgdB47mipaxYM8Ruflmw7t3INZmRs8KGwgntj_9O1vCX18lEyQTmENEpBBvacr_vYIbbbzEZyispKHF2CTIErPZbuszyDyC6RxQTYedF3UDij1nsljO2LAwXzCUubVCgcFHoD1h2UUwfSayEm9j3tUs8LG0WG_ZHFPbz23lOhYX07AwEkcNJxogJs3Z-Qn_t-dZaPkMGVKAoncB6Ln8PKYfw4Hxf2MSVXo-xRFcf3eOL-0hxcCP9BaFIo576XI74n1-MdcJ6ct-f2OfGfb_Rk2K2m7pIfYU2ylYp4SX4Rv3SN9RLz7i9AXxPaY0","theme":"op_wxt","theme_token":null},"ajaxTrustedUrl":{"form_action_p_pvdeGsVG5zNF_XLGPTvYSKCf43t8qZYSwcfZl2uzM":true,"\/en\/corporate-services\/service-feedback?element_parents=elements\/attachments\u0026ajax_form=1":true},"gtm":{"tagId":null,"settings":{"data_layer":"dataLayer","include_classes":false,"allowlist_classes":"","blocklist_classes":"","include_environment":false,"environment_id":"","environment_token":""},"tagIds":["GTM-N9BGJ2H"]},"gtag":{"tagId":"","otherIds":[],"events":[],"additionalConfigInfo":[]},"webform":{"dialog":{"options":{"narrow":{"title":"Narrow","width":600},"normal":{"title":"Normal","width":800},"wide":{"title":"Wide","width":1000}},"entity_type":"node","entity_id":"25783"}},"bootstrap":{"forms_has_error_value_toggle":1,"modal_animation":1,"modal_backdrop":"true","modal_focus_input":1,"modal_keyboard":1,"modal_select_text":1,"modal_show":1,"modal_size":"","tooltip_enabled":1,"tooltip_animation":1,"tooltip_container":"body","tooltip_delay":"0","tooltip_html":0,"tooltip_placement":"auto left","tooltip_selector":"","tooltip_trigger":"hover"},"ajax":{"edit-attachments-upload-button":{"callback":["Drupal\\file\\Element\\ManagedFile","uploadAjaxCallback"],"wrapper":"ajax-wrapper","effect":"fade","progress":{"type":"throbber","message":null},"event":"mousedown","keypress":true,"prevent":"click","url":"\/en\/corporate-services\/service-feedback?element_parents=elements\/attachments\u0026ajax_form=1","httpMethod":"POST","dialogType":"ajax","submit":{"_triggering_element_name":"attachments_upload_button","_triggering_element_value":"Upload"}}},"file":{"elements":{"#edit-attachments-upload":"gif,jpg,jpeg,png,bmp,tif,tiff,pict,psd,txt,rtf,odf,pdf,doc,docx"}},"user":{"uid":0,"permissionsHash":"2f4fde1e66c46451dec96259a178e68aee69bd0313ebc19a1081de8ffa16dac5"}}</script> <script src="/core/assets/vendor/jquery/jquery.min.js?v=3.7.1"></script> <script src="/core/assets/vendor/underscore/underscore-min.js?v=1.13.6"></script> <script src="/core/assets/vendor/once/once.min.js?v=1.0.1"></script> <script src="/core/misc/drupalSettingsLoader.js?v=10.2.3"></script> <script src="/core/misc/drupal.js?v=10.2.3"></script> <script src="/core/misc/drupal.init.js?v=10.2.3"></script> <script src="/core/misc/debounce.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/version-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/data-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/disable-selection-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/form-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/jquery-patch-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/scroll-parent-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/unique-id-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/focusable-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/ie-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/keycode-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/plugin-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/safe-active-element-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/safe-blur-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widget-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/labels-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/controlgroup-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/form-reset-mixin-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/mouse-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/checkboxradio-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/draggable-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/resizable-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/button-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery.ui/ui/widgets/dialog-min.js?v=10.2.3"></script> <script src="/core/assets/vendor/tabbable/index.umd.min.js?v=6.2.0"></script> <script src="/core/assets/vendor/tua-body-scroll-lock/tua-bsl.umd.min.js?v=10.2.3"></script> <script src="/libraries/wet-boew/js/wet-boew.min.js?snd70v"></script> <script src="/sites/default/files/asset_injector/js/tc_feedback_info_collect-7d2d266f5c9e073add509f2cbbbcbec1.js?snd70v"></script> <script src="/modules/custom/invitation_manager/assets/js/Overlay.js?snd70v"></script> <script src="/modules/custom/invitation_manager/assets/js/InvitationManager.js?snd70v"></script> <script src="/core/misc/progress.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/progress.js?snd70v"></script> <script src="/core/assets/vendor/loadjs/loadjs.min.js?v=4.2.0"></script> <script src="/core/misc/announce.js?v=10.2.3"></script> <script src="/core/misc/message.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/message.js?snd70v"></script> <script src="/core/misc/ajax.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/ajax.js?snd70v"></script> <script src="/core/misc/displace.js?v=10.2.3"></script> <script src="/core/misc/jquery.tabbable.shim.js?v=10.2.3"></script> <script src="/core/misc/position.js?v=10.2.3"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/alert.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/collapse.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/dropdown.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/modal.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/tooltip.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/bootstrap/popover.js?snd70v"></script> <script src="/themes/contrib/wxt_bootstrap/js/drupal.wxt_bootstrap.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/drupal.bootstrap.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/attributes.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/theme.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/modal.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/dialog.js?snd70v"></script> <script src="/core/misc/dialog/dialog.js?v=10.2.3"></script> <script src="/core/misc/dialog/dialog.position.js?v=10.2.3"></script> <script src="/core/misc/dialog/dialog.jquery-ui.js?v=10.2.3"></script> <script src="/core/modules/ckeditor5/js/ckeditor5.dialog.fix.js?v=10.2.3"></script> <script src="/core/misc/dialog/dialog.ajax.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/dialog.ajax.js?snd70v"></script> <script src="/modules/contrib/webform/js/webform.drupal.dialog.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.dialog.js?v=10.2.3"></script> <script src="/libraries/theme-gcweb/js/theme.min.js?snd70v"></script> <script src="/modules/contrib/webform/js/webform.behaviors.js?v=10.2.3"></script> <script src="/core/misc/states.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/states.js?snd70v"></script> <script src="/modules/contrib/webform/js/webform.states.js?v=10.2.3"></script> <script src="/modules/contrib/webform/modules/webform_bootstrap/js/webform_bootstrap.states.js?v=10.2.3"></script> <script src="/modules/contrib/google_tag/js/gtm.js?snd70v"></script> <script src="/modules/contrib/google_tag/js/gtag.js?snd70v"></script> <script src="/modules/contrib/google_tag/js/gtag.ajax.js?snd70v"></script> <script src="/themes/contrib/bootstrap/js/tooltip.js?snd70v"></script> <script src="/core/misc/form.js?v=10.2.3"></script> <script src="/themes/contrib/bootstrap/js/misc/form.js?snd70v"></script> <script src="/modules/contrib/webform/js/webform.form.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.details.save.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.details.toggle.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.message.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.options.js?v=10.2.3"></script> <script src="/core/modules/file/file.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.managed_file.js?v=10.2.3"></script> <script src="/core/assets/vendor/jquery-form/jquery.form.min.js?v=4.3.0"></script> <script src="/modules/contrib/webform/js/webform.element.checkboxes.js?v=10.2.3"></script> <script src="/modules/contrib/webform/js/webform.element.other.js?v=10.2.3"></script> </body> </html>