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globalnav-item-store globalnav-item-menu "><ul role="none" class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/us/shop/goto/store" data-globalnav-item-name="store" data-topnav-flyout-trigger-compact="true" data-analytics-title="store" data-analytics-element-engagement="hover - store" aria-label="Store" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-store"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 30 44" width="30" xmlns="http://www.w3.org/2000/svg"><path d="m26.5679 20.4629c1.002 0 1.67.738 1.693 1.857h-3.48c.076-1.119.779-1.857 1.787-1.857zm2.754 2.672v-.387c0-1.963-1.037-3.176-2.742-3.176-1.735 0-2.848 1.289-2.848 3.276 0 1.998 1.096 3.263 2.848 3.263 1.383 0 2.367-.668 2.66-1.746h-1.008c-.264.557-.814.856-1.629.856-1.072 0-1.769-.791-1.822-2.039v-.047zm-9.547-3.451h.96v.937h.094c.188-.615.914-1.049 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/ipad/" data-globalnav-item-name="ipad" data-topnav-flyout-trigger-compact="true" data-analytics-title="ipad" data-analytics-element-engagement="hover - ipad" aria-label="iPad" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-ipad"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 24 44" width="24" xmlns="http://www.w3.org/2000/svg"><path d="m14.9575 23.7002c0 .902-.768 1.582-1.805 1.582-.732 0-1.277-.375-1.277-1.02 0-.632.422-.966 1.383-1.031l1.699-.111zm-1.395-4.072c-1.347 0-2.343.668-2.478 1.681h1.019c.141-.498.668-.785 1.424-.785.944 0 1.43.428 1.43 1.207v.574l-1.822.112c-1.471.088-2.303.738-2.303 1.869 0 1.154.908 1.881 2.133 1.881.844 0 1.535-.369 1.945-1.043h.094v.931h.961v-4.324c0-1.312-.862-2.103-2.403-2.103zm6.769 5.575c-1.155 0-1.846-.885-1.846-2.361 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data-globalnav-item-name="iphone" data-topnav-flyout-trigger-compact="true" data-analytics-title="iphone" data-analytics-element-engagement="hover - iphone" aria-label="iPhone" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-iphone"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 38 44" width="38" xmlns="http://www.w3.org/2000/svg"><path d="m32.7129 22.3203h3.48c-.023-1.119-.691-1.857-1.693-1.857-1.008 0-1.711.738-1.787 1.857zm4.459 2.045c-.293 1.078-1.277 1.746-2.66 1.746-1.752 0-2.848-1.266-2.848-3.264 0-1.986 1.113-3.275 2.848-3.275 1.705 0 2.742 1.213 2.742 3.176v.386h-4.541v.047c.053 1.248.75 2.039 1.822 2.039.815 0 1.366-.298 1.629-.855zm-12.282-4.682h.961v.996h.094c.316-.697.932-1.107 1.898-1.107 1.418 0 2.209.838 2.209 2.338v4.09h-1.007v-3.844c0-1.137-.481-1.676-1.489-1.676s-1.658.674-1.658 1.781v3.739h-1.008zm-2.499 3.158c0-1.5-.674-2.361-1.869-2.361-1.196 0-1.87.861-1.87 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class="globalnav-submenu-trigger-group"><li class="globalnav-submenu-trigger-item"><a href="https://www.apple.com/watch/" data-globalnav-item-name="watch" data-topnav-flyout-trigger-compact="true" data-analytics-title="watch" data-analytics-element-engagement="hover - watch" aria-label="Watch" class="globalnav-link globalnav-submenu-trigger-link globalnav-link-watch"><span class="globalnav-link-text-container"><span class="globalnav-image-regular globalnav-link-image"><svg height="44" viewBox="0 0 35 44" width="35" xmlns="http://www.w3.org/2000/svg"><path d="m28.9819 17.1758h1.008v3.504h.094c.316-.697.978-1.108 1.945-1.108 1.336 0 2.18.856 2.18 2.338v4.09h-1.008v-3.844c0-1.119-.504-1.675-1.459-1.675-1.131 0-1.752.715-1.752 1.781v3.738h-1.008zm-2.42 4.441c-.164-.627-.721-1.136-1.629-1.136-1.137 0-1.852.908-1.852 2.338 0 1.459.727 2.384 1.852 2.384.849 0 1.441-.392 1.629-1.107h1.019c-.182 1.16-1.125 2.016-2.642 2.016-1.77 0-2.901-1.284-2.901-3.293 0-1.969 1.125-3.247 2.895-3.247 1.535 0 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Apple Watch is charging</h2> <p class="gb-paragraph">When you <a href="https://support.apple.com/108760" class="gb-anchor">connect your Apple Watch to its charging cable and power</a>, a <span class='inline-icon'>lightning bolt<img class="gb-inline-icon-image" alt="lightning bolt" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watch-charging-battery-green-icon.png" height="108" width="70" /></span> should appear on the screen.</p> <div class="note gb-note"><p class="gb-paragraph">If your Apple Watch with watchOS 9 or later is in <a href="https://support.apple.com/108320" class="gb-anchor">Low Power Mode</a>, the icons, time, and day shown below all appear in yellow.</p></div> <div class="gb-group group-column-layout column-3-layout"><img class="gb-image" alt="watchos8-series7-status-charging" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watchos8-series7-status-charging.png" height="566" width="500" /><img class="gb-image" alt="watchos8-series7-watch-charging-vertical-nightstand-mode" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watchos8-series7-watch-charging-vertical-nightstand-mode.png" height="566" width="500" /><img class="gb-image" alt="watchos8-series7-battery-charging" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watchos8-series7-battery-charging.png" height="566" width="500" /></div> <p class="gb-paragraph">If your watch requires charging, a <span class='inline-icon'>red lightning bolt<img class="gb-inline-icon-image" alt="lightning bolt" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-watch/watch-low-battery-rd-icon.png" height="108" width="70" /></span> appears on the screen. (You might need to press the side button to make the watch face appear.) When your watch is charging, the <span class='inline-icon'>red lightning bolt<img class="gb-inline-icon-image" alt="lightning bolt" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-watch/watch-low-battery-rd-icon.png" height="108" width="70" /></span> changes to a red lightning bolt inside a ring. If your screen is blank or the charging cable icon appears on the screen, <a href="https://support.apple.com/108760" class="gb-anchor">charge your watch</a> for up to 30 minutes. </p> <div class="gb-group group-column-layout column-3-layout"><img class="gb-image" alt="watchos-10-series-7-battery-low" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watchos-10-series-7-battery-low.png" height="566" width="500" /><img class="gb-image" alt="watchos-10-series-7-battery-low-charging" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-watch/watchos-10-series-7-battery-low-charging.png" height="566" width="500" style="max-width: min(100%,225px);"/><img class="gb-image" alt="watchos-10-series-7-need-to-charge-watch" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watchos-10-series-7-need-to-charge-watch.png" height="566" width="500" /></div> <h2 class="gb-header">Get help if your Apple Watch won't charge</h2> <p class="gb-paragraph">If your Apple Watch won't charge, or a message on your watch says that charging with this accessory isn't supported, try these tips: </p> <ul class="list gb-list"><li class="gb-list_item"><p class="gb-paragraph">Make sure that you're using the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable that came with your Apple Watch.</p></li><li class="gb-list_item"><p class="gb-paragraph">Make sure that you plug the Apple Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable all the way into the USB Power Adapter, then make sure that you plug the adapter all the way into a power outlet.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you use a third-party charging stand, use the charging cable that shipped in the box with your Apple Watch.</p></li><li class="gb-list_item"><p class="gb-paragraph">Completely remove any plastic wrap from both sides of the charger. </p><img class="gb-image" alt="apple-watch-cable-plastic" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/apple-watch-cable-plastic.png" height="1750" width="1620" style="max-width: min(100%,280px);"/></li><li class="gb-list_item"><p class="gb-paragraph">Make sure that the back of your Apple Watch and the magnetic charger are clean.</p></li><li class="gb-list_item"><p class="gb-paragraph">Reposition the back of your Apple Watch on the charger. When the charger's magnets align correctly with your Apple Watch, a <span class='inline-icon'>green or yellow lightning bolt<img class="gb-inline-icon-image" alt="green or yellow lightning bolt" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watch-charging-battery-green-icon.png" height="108" width="70" /></span> should appear on the watch face.*</p></li><li class="gb-list_item"><p class="gb-paragraph">Try a different Apple Watch Magnetic Charging Cable or USB-C Magnetic Fast Charging Cable, and a different USB Power Adapter. If your Apple Watch is out of power, you might need to wait a few minutes for the <span class='inline-icon'>lightning bolt<img class="gb-inline-icon-image" alt="lightning bolt" src="https://cdsassets.apple.com/live/7WUAS350/images/apple-pay/watch-charging-battery-green-icon.png" height="108" width="70" /></span> to appear after you start charging your device. </p></li><li class="gb-list_item"><p class="gb-paragraph">If your Apple Watch still won't charge, <a href="https://support.apple.com/guide/watch/apd521a8a902" class="gb-anchor">force it to restart</a>. Press and hold both the side button and Digital Crown for at least 10 seconds, or until the Apple logo appears.</p></li><li class="gb-list_item"><p class="gb-paragraph">If you use a WPT-compliant charger purchased in China or Indonesia with an incompatible Apple Watch, you receive a message: &quot;Unable to charge. This is a country-specific charger. It is incompatible with this Apple Watch.&quot; <a href="https://support.apple.com/120920" class="gb-anchor">Learn more about WPT-compliant Apple Watch charging</a>.</p></li></ul> <div class="note gb-note"><p class="gb-paragraph">* If you use the Apple Watch Magnetic Charging Dock or the Apple MagSafe Duo Charger with a larger Apple Watch model (44mm, 45mm, or 49mm), you might need to adjust the charger's position. Adjust the charger to a different angle, or lay it completely flat, to make sure that its magnets align with the magnets in your watch. If you have Apple Watch Ultra or later and it won't connect reliably with these charging devices even when they're lying flat, try removing the watch's band before placing the watch on the charger.</p></div> <h2 class="gb-header">Learn more</h2> <p class="gb-paragraph">If your Apple Watch still isn't working, you might need service. <a href="https://getsupport.apple.com/?caller&#x3D;kbase&amp;SG&#x3D;SG008&amp;category_id&#x3D;SC0215&amp;symptom_id&#x3D;20369" class="gb-anchor">Get service</a>.</p> <div class='mod-date'> <span>Published Date:</span>&nbsp;<time dateTime=September 19, 2024itemprop='datePublished'>September 19, 2024</time> </div> </div> </div> <div id='helpful-rating-wrapper'> <div id='helpful' class='ratings okapi-enabled'> <div> <fieldset id='question-state' class='show'> <legend class='helpful-heading'> <span id="okapi-a">Helpful?</span> </legend> <div class='helpful-btn-grp'> <button class='button button-reduced button-secondary' id='yes-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='yes' data-ss-analytics-event=acs.link_click title='Solved my problem'> Yes </button> <button class='button button-reduced button-secondary' id='no-button' data-ss-analytics-link-component_name='helpful' data-ss-analytics-link-component_type='helpful' data-ss-analytics-link-text='no' data-ss-analytics-event=acs.link_click title='Not helpful'> No </button> </div> </fieldset> </div> <div id='feedback-state' class="form-element form-textbox-labelbelow hide"> <form autocomplete="off"> <input type='hidden' id='form-counter-error-message' value="Maximum character limit is 250." /> <label id='feedback-label' data-no-label="Thanks for letting us know." data-yes-label="We’re glad this article helped." ></label> <div class='form-element form-textbox-labelbelow' id='feedback'> <div class="textarea-wrapper"> <div> <div class="form-textbox form-textbox-with-counter"> <span class="form-label" id="optional_label" aria-hidden="true"></span> <textarea type="text" class="form-textbox-textarea form-counter-textarea form-text-area form-textbox-input" data-max-length='250' aria-labelledby="optional_label" aria-describedby="char_limit_counter" data-no-placeholder="How can we make this article more helpful? 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