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(min-width: 768px) { #carousel-backgroundimage-14869-538 { background-image: url('/fileadmin/_processed_/4/9/csm_compliance_fabe1dd4c9.jpg'); } } @media (min-width: 992px) { #carousel-backgroundimage-14869-538 { background-image: url('/fileadmin/_processed_/4/9/csm_compliance_b3263b2634.jpg'); } } @media (min-width: 1200px) { #carousel-backgroundimage-14869-538 { background-image: url('/fileadmin/_processed_/4/9/csm_compliance_3adfd7dbdf.jpg'); } } @media (min-width: 1400px) { #carousel-backgroundimage-14869-538 { background-image: url('/fileadmin/_processed_/4/9/csm_compliance_56da24bc1b.jpg'); } } </style></div></div><div class="carousel-content"><div class="carousel-content-inner"><div class="carousel-box"><h2 class="carousel-item-header display-3 shadow p-4 mb-2 bg-primary rounded-3 none text-right"> ZBW compliance</h2><h2 class="carousel-item-subheader display-3 shadow p-3 mb-1 bg-body rounded-3 me-5 none text-right"> Trust through transparency</h2></div></div></div></div></div></div></div></div></div></div></div><nav class="breadcrumb-section" aria-label="Breadcrumb"><div class="container"><p class="visually-hidden" id="breadcrumb">You are here:</p><ol class="breadcrumb"><li class="breadcrumb-item"><a class="breadcrumb-link" href="/en/" title="ZBW - Homepage"><span class="breadcrumb-link-title"><span class="breadcrumb-text">ZBW - Homepage</span></span></a></li><li class="breadcrumb-item active" aria-current="page"><span class="breadcrumb-link-title"><span class="breadcrumb-text">Compliance</span></span></li></ol></div></nav><div id="page-content" class="bp-page-content main-section"><div class="section section-default"><div class="container"><div class="section-row"><main class="section-column maincontent-wrap" role="main"><div id="c14860" class=" frame frame-default frame-type-header frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14861"></a><header class="frame-header"><h1 class="element-header "><span>Compliance</span></h1></header></div></div></div></div></div><div id="c14853" class=" frame frame-default frame-type-textmedia frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14862"></a><div class="textmedia textmedia-above"><div class="textmedia-item textmedia-gallery"></div><div class="textmedia-item textmedia-text"><header class="frame-header"><h2 class="element-header "><span>ZBW compliance: trust through transparency</span></h2></header><p>To ensure a basis of trust in our foundation, we regularly review our internal processes and adapt them to the legal requirements.</p></div></div></div></div></div></div></div><div id="c14854" class=" frame frame-default frame-type-textmedia frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14863"></a><div class="textmedia textmedia-above"><div class="textmedia-item textmedia-gallery"></div><div class="textmedia-item textmedia-text"><header class="frame-header"><h2 class="element-header "><span>Compliance management system (CMS)</span></h2></header><p>We live compliance as part of our foundation culture. For this to work, it is important to avoid risks that could endanger the trust of our employees, cooperation partners and other parties. A compliance management system was created and established for this purpose. It aims to ensure compliance with statutory and foundation law guidelines by documenting processes and communicating any problems that arise in a transparent manner. Its measures and instruments support our employees and our partners in acting in accordance with uniform values and rules in our day-to-day foundation work.</p></div></div></div></div></div></div></div><div id="c14855" class=" frame frame-default frame-type-textmedia frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14864"></a><div class="textmedia textmedia-above"><div class="textmedia-item textmedia-gallery"></div><div class="textmedia-item textmedia-text"><header class="frame-header"><h2 class="element-header "><span>Behaviour in accordance with the rules</span></h2></header><p>The primary goal is to identify potential misconduct as early as possible. To this end, we have integrated a legally compliant whistleblower system that gives our employees the opportunity to report possible compliance violations to us.</p><p>Such a violation exists, for example, if our employees violate applicable law or internal guidelines, instructions or service agreements in the course of their day-to-day work or if the violation is committed against our employees. These include corruption and data protection violations as well as accounting, financial and budgetary offenses.</p><p>In order to detect and prevent such compliance violations, we naturally rely on our employees as well as our external colleagues and partners.</p><p><strong>We therefore ask you to inform us if you discover or even suspect any signs of a compliance violation.</strong></p></div></div></div></div></div></div></div><div id="c14856" class=" frame frame-default frame-type-textmedia frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14865"></a><div class="textmedia textmedia-above"><div class="textmedia-item textmedia-gallery"></div><div class="textmedia-item textmedia-text"><header class="frame-header"><h2 class="element-header "><span>Contact options / whistleblower system</span></h2></header><p><strong>Report compliance violations:</strong></p><p>There are various ways for you to report compliance violations to us. Regardless of the method used, we will ensure that every report is treated in strict confidence and, if you wish, anonymously.</p><p>To report a compliance violation, please contact one of our contact persons at our locations by post, telephone or email.</p></div></div></div></div></div></div></div></main><div class="section-column subcontent-wrap"><div id="c14857" class=" frame frame-default frame-type-list frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-option-ruler-after frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14866"></a><header class="frame-header"><h2 class="element-header "><span>Hamburg branch</span></h2></header><div class="tx-ttaddress"><div class="tt_address_list"><div class="vcard tt_address_detail box" itemscope itemtype="http://schema.org/Person"><h3><span itemprop="name">Jan C. Spieldenner</span></h3><h4>Compliance Officer</h4><div class="d-flex"><div class="pe-2 py-2"><figure class="figure"><img itemprop="image" src="/fileadmin/_processed_/0/0/csm_jan-spieldenner_21ef1349b7.jpg" width="100" height="159" alt="" /></figure></div><div class="ps-2 py-1"><div class="contactdata"><div class="emailwrap"><a href="mailto:compliance@zbw.eu"><span itemprop="email">E-mail</span></a></div><div class="tel">T: <span itemprop="telephone">+49 40 42834-468</span></div><div class="fax"></div><div class="adr"><span itemprop="address" itemscope itemtype="http://schema.org/PostalAddress"><address><span itemprop="streetAddress">Neuer Jungfernstieg 21</span></br><span itemprop="postalCode">20354</span> <span itemprop="addressLocality">Hamburg</span><br><span itemprop="addressCountry"></span></address></span></div></div></div></div></div></div></div></div></div></div></div></div><div id="c14858" class=" frame frame-default frame-type-list frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-option-ruler-after frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14867"></a><header class="frame-header"><h2 class="element-header "><span>Kiel branch</span></h2></header><div class="tx-ttaddress"><div class="tt_address_list"><div class="vcard tt_address_detail box" itemscope itemtype="http://schema.org/Person"><h3><meta itemprop="url" content="/en/ueber-zbw/profil/mitarbeiterprofile/profil-ulrike-ellendt" /><a href="/en/ueber-zbw/profil/mitarbeiterprofile/profil-ulrike-ellendt">Ulrike Ellendt</a></h3><h4>Equality and diversity advisor / General Equal Treatment Act commissioner</h4><div class="d-flex"><div class="pe-2 py-2"><figure class="figure"><img itemprop="image" src="/fileadmin/_processed_/c/1/csm_ulrike-ellendt_6d4b7bfef5.jpg" width="100" height="144" alt="" /></figure></div><div class="ps-2 py-1"><div class="contactdata"><div class="emailwrap"><a href="mailto:u.ellendt@zbw.eu"><span itemprop="email">E-mail</span></a></div><div class="tel">T: <span itemprop="telephone">+49 431 8814-653</span></div><div class="fax"></div><div class="adr"><span itemprop="address" itemscope itemtype="http://schema.org/PostalAddress"><address><span itemprop="streetAddress">D眉sternbrooker Weg 120</span></br><span itemprop="postalCode">24105</span> <span itemprop="addressLocality">Kiel</span><br><span itemprop="addressCountry"></span></address></span></div></div></div></div></div></div></div></div></div></div></div></div><div id="c14859" class=" frame frame-default frame-type-text frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><a id="c14868"></a><p><em>Due to a cyberattack in April 2023, further reporting channels are still in progress and can only be implemented as soon as the internal infrastructure has been fully restored. We kindly ask for your understanding.</em></p></div></div></div></div></div></div></div></div></div></div><footer id="page-footer" class="bp-page-footer"><section class="section footer-section footer-section-content"><div class="section-row"><div class="section-column footer-section-content-column footer-section-content-column-left"><div class="footer-bg-01 ms-5"><div id="c14151" class=" frame frame-default frame-type-icon_group frame-layout-default frame-size-default frame-height-default frame-background-none frame-space-before-none frame-space-after-none frame-no-backgroundimage"><div class="frame-group-container"><div class="frame-group-inner"><div class="frame-container frame-container-default"><div class="frame-inner"><header class="frame-header"><h3 class="element-subheader "><span>Follow us:</span></h3></header><div class="icongroup icongroup-align-center icongroup-columns-auto icongroup-iconposition-left-center"><div class="icongroup-item"><div class="icongroup-item-icon"><a 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