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運送約款 | PASMO・定期・乗車券 | 東京メトロ

<!DOCTYPE html> <html lang="ja"> <head> <meta http-equiv="X-UA-Compatible" content="IE=Edge"> <meta charset="UTF-8"> <title>運送約款 | PASMO・定期・乗車券 | 東京メトロ</title> <meta name="description" content="東京メトロのPASMO・定期・乗車券「運送約款」をご案内します。"> <meta name="keywords" content="運送約款, PASMO・定期・乗車券, 東京メトロ"> <meta name="viewport" content="width=device-width,initial-scale=1.0"> <meta name="format-detection" content="telephone=no"> <link href="../../library/common/css/common.css" rel="stylesheet"> <link href="../../library/common/css/hf.css" rel="stylesheet"> <link href="../../library/ticket/css/common.css" rel="stylesheet"> <link href="../../library/ticket/css/common_v3.css" rel="stylesheet"> <script src="../../library/common/js/jquery.js"></script> <!-- ### js読み込みここから ### --> <script src="../../library/common/js/jquery-ui.min.js"></script> <script src="../../library/common/js/common.js"></script> <script src="../../library/common/js/ua_adjustment.js"></script> <script 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v3_gnavArea"> <div class="v2_gnavTop v3_gnavTop"> <div class="v2_gnavTopArea v3_gnavTopArea"> <div class="v2_unkouInfo v2_js-gnavArea v2_js-gnavChien v3_unkouInfo"> <div class="v2_gnavBtn v3_gnavBtn v2_gnavUnkouStatusSummary v3_gnavUnkouStatusSummary"> <a href="#" class="v2_js-gnavName">運行状況</a> </div> <div class="v2_gnavBody v2_js-gnavBody v3_gnavBody"> <div class="v2_gnavBodyHeader v3_gnavBodyHeader"> <div class="v2_gnavBodyHeaderInr v3_gnavBodyHeaderInr"> <p class="v2_gnavBodyHeaderTitle v3_gnavBodyHeaderTitle">運行情報</p> <p class="v3_gnavBodyHeaderDesc">列車の運行に<span class="v2_txtBold">15分以上の遅れが発生</span>、または<span class="v2_txtBold">見込まれる場合</span>の情報をお知らせしています。</p> </div> </div> <div class="v2_gnavBodyMain v3_gnavBodyMain"> <p class="v2_gnavBodyHeaderSide v3_gnavBodyHeaderSide"><span class="v2_txtUpdate v3_txtUpdate"></span><a href="#" class="v2_linkUpdate v3_linkUpdate"></a></p> <div class="v2_showSp v2_js-accordionArea v2_js-accordionAreaSp v3_js-accordionArea"> <!-- 【路線図で運転見合わせ区間 / 遅れている区間を見る】のアコーディオンが入る --> </div> <div class="v2_routeList v2_routeListUnkou v3_routeList"> <ul> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_ginza.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/ginza.html">銀座線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_marunouchi.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/marunouchi.html">丸ノ内線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hibiya.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/hibiya.html">日比谷線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_tozai.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/touzai.html">東西線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_chiyoda.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/chiyoda.html">千代田線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_yurakucho.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/yurakucho.html">有楽町線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hanzomon.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/hanzoumon.html">半蔵門線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_namboku.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/nanboku.html">南北線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> <li><span class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_fukutoshin.png" alt=""></span><span class="v2_linkIcon"><a href="/unkou/history/fukutoshin.html">副都心線</a></span><span class="v2_routeListUnkouIcon"></span><span class="v2_routeListUnkouTxt"></span> </span></li> </ul> <!-- / .v2_routeList --></div> <p class="v2_gnavBodyClose v2_menuClose"><a href="#" class="v2_js-gnavClose">閉じる</a></p> <!-- / .v2_gnavBodyMain --></div> <!-- / .v2_gnavBody --></div> <!-- / .v2_unkouInfo --></div> <p class="v2_menuBtn v3_menuBtn"><a href="#" class="v2_js-gnavMenuBtn">MENU</a></p> <!-- / .v2_gnavTopArea --></div> <!-- / .v2_gnavTop --></div> <div class="v2_gnavMenu v2_menuArea v2_js-gnavMenuBody v3_gnavMenu"> <ul class="v2_gnavList v3_gnavList"> <li class="v2_gnavDelay v2_js-gnavArea v3_gnavDelay"> <p class="v2_gnavBtn v3_gnavBtn"><a href="#" class="v2_js-gnavName"><span>遅延証明書</span></a></p> <div class="v2_gnavBody v2_js-gnavBody v3_gnavBody"> <div class="v2_gnavBodyHeader v3_gnavBodyHeader"> <div class="v2_gnavBodyHeaderInr v3_gnavBodyHeaderInr"> <p class="v2_gnavBodyHeaderTitle v3_gnavBodyHeaderTitle">遅延証明書</p> </div> </div> <div class="v2_gnavBodyMain v3_gnavBodyMain"> <div class="v2_routeList v3_routeList"> <ul> <li><a href="/delay/history/ginza.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_ginza.png" alt=""></span>銀座線</a></li> <li><a href="/delay/history/marunouchi.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_marunouchi.png" alt=""></span>丸ノ内線</a></li> <li><a href="/delay/history/hibiya.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hibiya.png" alt=""></span>日比谷線</a></li> <li><a href="/delay/history/tozai.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_tozai.png" alt=""></span>東西線</a></li> <li><a href="/delay/history/chiyoda.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_chiyoda.png" alt=""></span>千代田線</a></li> <li><a href="/delay/history/yurakucho.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_yurakucho.png" alt=""></span>有楽町線</a></li> <li><a href="/delay/history/hanzomon.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hanzomon.png" alt=""></span>半蔵門線</a></li> <li><a href="/delay/history/namboku.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_namboku.png" alt=""></span>南北線</a></li> <li><a href="/delay/history/fukutoshin.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_fukutoshin.png" alt=""></span>副都心線</a></li> </ul> <!-- / .v2_routeList --></div> <p class="v2_gnavBodyClose"><a href="#" class="v2_js-gnavClose">閉じる</a></p> <!-- / .v2_gnavBodyMain --></div> <!-- / .v2_gnavBody --></div> <!-- / .v2_gnavDelay --></li> <li class="v2_gnavStation v2_js-gnavArea v3_gnavStation"> <p class="v2_gnavBtn v3_gnavBtn"><a href="#" class="v2_js-gnavName"><span>路線・駅の情報</span></a></p> <div class="v2_gnavBody v2_js-gnavBody v3_gnavBody"> <div class="v2_gnavBodyHeader v3_gnavBodyHeader"> <div class="v2_gnavBodyHeaderInr v3_gnavBodyHeaderInr"> <p class="v2_gnavBodyHeaderTitle v3_gnavBodyHeaderTitle">路線・駅の情報</p> <p class="v2_gnavBodyHeaderSide v3_gnavBodyHeaderSide"><a href="/station/index.html" class="v2_gnavBodyHeaderLink"><span>路線・駅の情報トップ</span></a></p> </div> </div> <div class="v2_gnavBodyMain v3_gnavBodyMain"> <div class="v2_gnavBodyColumn"> <div class="v2_gnavBodyColumnItem"> <fieldset class="v2_gnavBodyItem"> <legend class="v2_gnavBodyCaption"><label for="v2_searchStation">駅を探す</label></legend> <div class="v2_grid"> <div class="v2_gridRow v2_clear"> <div class="v2_gridCol10"> <div class="v2_searchForm v2_formBtnRight"> <input type="text" name="searchstationheader" id="v2_searchStation" class="v2_formBtnRightInput" placeholder="駅名・駅ナンバリング" data-autocomplete="station-search"> <span class="v2_formBtnRightSubmit"><input type="button" value="検索" class="v2_formBtnRightSubmitBtn" data-autocomplete="station-search-button"></span> </div> </div> </div> </div> </fieldset> <div class="v2_gnavBodyItem v2_sectionS"> <div class="v2_searchList"> <ul> <li class="v2_searchRoutemap"><a href="/station/index.html"><span class="v2_searchType">路線図</span>から探す</a></li> <li class="v2_searchSyllabary"><a href="/station/index03.html"><span class="v2_searchType">50音</span>から探す</a></li> <li class="v2_searchCondition v2_js-clickNav"> <a href="#" class="v2_js-clickNavBtn"><span class="v2_searchType">条件</span>から探す</a> <div class="v2_searchConditionBody v2_modalSp v2_js-clickNavBody"> <div class="v2_modalSpClose v2_txtR v2_showSp v2_js-clickNavBtn">閉じる</div> <div class=""> <p class="v2_searchConditionCaption v2_modalSpCaption">駅を条件から探す</p> </div> <ul class="v2_modalSpBtnList"> <li><a href="/station/search_shop/index.html"><span>施設・店舗</span>から探す</a></li> <li><a href="/station/search_accessibility/index.html"><span>バリアフリー設備</span>から探す</a></li> </ul> </div> </li> <li class="v2_searchHere"><a href="/station/search_current_location/index.html"><span class="v2_searchType">現在地</span>から探す</a></li> </ul> <!-- / .v2_searchList --></div> </div> </div> <div class="v2_gnavBodyColumnItem"> <p class="v2_gnavBodyCaption">路線情報を見る</p> <div class="v2_routeList"> <div class="v2_routeList v2_routeListColumn3"> <ul> <li><a href="/station/line_ginza/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_ginza.png" alt=""></span>銀座線</a></li> <li><a href="/station/line_marunouchi/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_marunouchi.png" alt=""></span>丸ノ内線</a></li> <li><a href="/station/line_hibiya/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hibiya.png" alt=""></span>日比谷線</a></li> <li><a href="/station/line_tozai/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_tozai.png" alt=""></span>東西線</a></li> <li><a href="/station/line_chiyoda/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_chiyoda.png" alt=""></span>千代田線</a></li> <li><a href="/station/line_yurakucho/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_yurakucho.png" alt=""></span>有楽町線</a></li> <li><a href="/station/line_hanzomon/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_hanzomon.png" alt=""></span>半蔵門線</a></li> <li><a href="/station/line_namboku/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_namboku.png" alt=""></span>南北線</a></li> <li><a href="/station/line_fukutoshin/index.html" class="v2_routeListLink"><span class="v2_routeListImg"><img src="/library/common/img/route/icon_fukutoshin.png" alt=""></span>副都心線</a></li> </ul> <!-- / .v2_routeList --></div> </div> </div> </div> <p class="v2_gnavBodyClose"><a href="#" class="v2_js-gnavClose">閉じる</a></p> <!-- / .v2_gnavBodyMain --></div> <!-- / .v2_gnavBody --></div> <!-- / .v2_gnavStation --></li> <li class="v2_gnavTicket v3_gnavTicket"><p class="v2_gnavBtn v3_gnavBtn"><a href="/transit/index.php"><span>運賃・のりかえ検索</span></a></p></li> <li class="v2_gnavPasmo v2_js-gnavArea v2_js-gnavAreaPc v3_gnavPasmo"> <p class="v2_gnavBtn v3_gnavBtn"><a href="/ticket/index.html" class="v2_js-gnavName"><span>PASMO・定期・乗車券</span></a></p> <div class="v2_gnavBody v2_js-gnavBody v3_gnavBody"> <div class="v2_gnavBodyHeader v3_gnavBodyHeader"> <div class="v2_gnavBodyHeaderInr v3_gnavBodyHeaderInr"> <p class="v2_gnavBodyHeaderTitle v3_gnavBodyHeaderTitle">PASMO・定期・乗車券</p> <p class="v2_gnavBodyHeaderSide v3_gnavBodyHeaderSide"><a href="/ticket/index.html" class="v2_gnavBodyHeaderLink">PASMO・定期・乗車券トップ</a></p> </div> </div> <div class="v2_gnavBodyMain v3_gnavBodyMain"> <div class="v2_gnavBodyColumn"> <div class="v2_gnavBodyColumnItem v2_gnavBodyColumnLinkArea"> <ul class="v2_gnavBodyList"> <li><a href="/ticket/types/pasmo/index.html" class="linkButton"><span>PASMO</span></a></li> <li class="v2_txtC v2_gnavPasmoImg"><img src="/library/common/img/img_header_pasmo.jpg" alt=""></li> <li> <ul class="v2_linkListIcon v2_gnavBodyColumnLink"> <li class="v2_txtR"><a href="http://www.pasmo.co.jp/" class="v2_linkBlank" target="_blank">PASMO公式サイト</a></li> </ul> </li> </ul> <!-- / .v2_gnavBodyColumnItem --></div> <div class="v2_gnavBodyColumnItem v2_gnavBodyColumnLinkArea"> <ul class="v2_gnavBodyList"> <li><a href="/ticket/types/index.html" class="linkButton"><span>乗車券</span></a></li> <li class=""> <ul class="v2_linkListIcon v2_gnavBodyColumnLink"> <li><a href="/ticket/types/regular/index.html">普通券</a></li> <li><a href="/ticket/types/pass/index.html">定期券</a></li> <li><a href="/ticket/types/coupon/index.html">回数券</a></li> <li><a href="/ticket/types/group/index.html">団体券</a></li> <li><a href="/ticket/types/connection/index.html">連絡普通券</a></li> <li><a href="/ticket/types/passnet/index.html">パスネット等(お取扱い終了)</a></li> </ul> </li> </ul> <!-- / .v2_gnavBodyColumnItem --></div> <div class="v2_gnavBodyColumnItem v2_gnavBodyColumnLinkArea"> <ul class="v2_gnavBodyList"> <li><a href="/ticket/value/index.html" class="linkButton"><span>お得な乗車券</span></a></li> <li> <ul class="v2_linkListIcon v2_gnavBodyColumnLink"> <li><a href="/ticket/value/1day/index.html">各種一日乗車券</a></li> <li><a href="/ticket/value/otherline/index.html">他社鉄道会社から東京メトロ線をご利用のお客様へ</a></li> <li><a href="/ticket/value/airport_bus/index.html">空港・都心間の交通手段と東京メトロ乗車券のセット</a></li> <li><a href="/ticket/value/travel/index.html">旅行者のお客様へ</a></li> <li><a href="/ticket/value/other/index.html">その他の乗車券</a></li> <li><a href="/ticket/value/express_bus/index.html">高速バスと東京メトロ乗車券のセット</a></li> </ul> </li> </ul> <!-- / .v2_gnavBodyColumnItem --></div> <div class="v2_gnavBodyColumnItem"> <ul class="v2_gnavBodyList"> <li> <ul class="v2_linkListIcon v2_gnavBodyColumnLink"> <li><a href="/ticket/value/chikatoku/index.html">ちかとく(提携割引・特典サービス)</a></li> <li><a href="/ticket/pass/ticketmachine/index.html">多機能券売機</a></li> <li><a href="/ticket/pass/reservation_service/index.html">定期券Web予約サービス</a></li> <li><a href="/ticket/pass/counter/index.html">定期券うりば</a></li> <li><a href="/ticket/guide/index.html">乗車券のご注意</a></li> <li><a href="/ticket/particularcase/index.html">特殊な運賃</a></li> <li><a href="/ticket/terms/index.html">運送約款</a></li> <li><a href="http://www.metpo.jp/" class="v2_linkBlank" target="_blank">メトロポイントクラブ(メトポ)</a></li> <li><a href="https://www.to-me-card.jp/" class="v2_linkBlank" target="_blank">Tokyo Metro To Me CARD(クレジットカード)</a></li> </ul> </li> </ul> <!-- / .v2_gnavBodyColumnItem --></div> </div> <p class="v2_gnavBodyClose"><a href="#" class="v2_js-gnavClose">閉じる</a></p> <!-- / .v2_gnavBodyMain --></div> <!-- / .v2_gnavBody --></div> <!-- / .v2_gnavPasmo --></li> <li class="v2_gnavStation v2_js-gnavArea v2_js-gnavAreaPc v3_gnavSafety"> <p class="v2_gnavBtn v3_gnavBtn"><a href="/safety/index.html" class="v2_js-gnavName"><span>安心への取組み</span></a></p> <div class="v2_gnavBody v2_js-gnavBody v3_gnavBody"> <div class="v2_gnavBodyHeader v3_gnavBodyHeader"> <div class="v2_gnavBodyHeaderInr v3_gnavBodyHeaderInr"> <p class="v2_gnavBodyHeaderTitle v3_gnavBodyHeaderTitle">安心への取組み</p> <p class="v2_gnavBodyHeaderSide v3_gnavBodyHeaderSide"><a href="/safety/index.html" class="v2_gnavBodyHeaderLink">安心への取組みトップ</a></p> </div> </div> <div class="v2_gnavBodyMain v3_gnavBodyMain"> <div class="v2_gnavBodyColumn v2_gnavMoreSafety"> <div class="v2_gnavBodyColumnItem"> <ul class="v2_gnavBodyList"> <li><a href="/safety/prevention/index.html" class="linkButton"><span>安全・防災</span></a></li> <li class="v2_gnavBodyColumnLinkArea"> <ul class="v2_linkListIcon v2_gnavBodyColumnLink v2_column2"> <li><a href="/safety/prevention/earthquake/index.html">震災対策</a></li> <li><a href="/safety/prevention/fire/index.html">火災対策</a></li> <li><a href="/safety/prevention/wind_flood/index.html">風水害対策</a></li> <li><a href="/safety/prevention/station/index.html">駅・車内の安全対策</a></li> <li><a href="/safety/prevention/terror/index.html">鉄道テロ対策</a></li> <li><a href="/safety/prevention/training/index.html">緊急時対応訓練</a></li> <li><a href="/safety/prevention/study/index.html">社員の研修・安全研究</a></li> <li><a href="/safety/prevention/safety_report/index.html">安全報告書</a></li> <li><a href="/safety/prevention/safety_pocketguide/index.html">安全ポケットガイド</a></li> </ul> </li> <li><a href="/safety/barrierfree/index.html" class="linkButton"><span>バリアフリー</span></a></li> </ul> <!-- / .v2_gnavBodyColumnItem --></div> <div class="v2_gnavBodyColumnItem"> <ul class="v2_gnavBodyList"> <li><a href="/safety/customer/index.html" class="linkButton"><span>お客様サービス</span></a></li> <li><a href="/safety/attention/index.html" class="linkButton"><span>東京メトロからのお願い</span></a></li> <li> <ul class="v2_linkListIcon 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